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Job Description Summary
MUSC Health Emergency and Urgent Care, a part of MUSC Health Columbia Medical Center DowntownAs the health care system of the Medical University of South Carolina, MUSC Health is dedicated to delivering the highest-quality and safest patient care. Our MUSC Health Emergency and Urgent Care, located at 7624 Garners Ferry Rd, offers a seamless, patient-centered approach to care. From illnesses and injuries to more serious or life-threatening conditions, our world-class care team is fully equipped to provide the right care, in the right place, at the right time.
Entity
Medical University Hospital Authority (MUHA)Worker Type
EmployeeWorker Sub-Type?
RegularCost Center
CC005786 COL - Garners Ferry - Medical CenterPay Rate Type
HourlyPay Grade
Health-26Scheduled Weekly Hours
36Work Shift
Day (United States of America)Job Description
***Day Shift***
Job Description/Summary: The Respiratory Therapist at MUSC Midlands provides advanced respiratory care to patients with a variety of respiratory conditions. This role involves performing diagnostic tests, administering treatments, and working closely with physicians and other healthcare professionals to develop and implement patient care plans. The Respiratory Therapist ensures the delivery of high-quality, evidence-based care to patients of all ages.
Key Responsibilities
Patient Assessment and Care
Conduct thorough assessments of patients' respiratory conditions through physical examinations and diagnostic tests.
Develop and implement individualized treatment plans based on patient assessments and physician directives.
Administer respiratory therapies, including oxygen therapy, nebulizer treatments, chest physiotherapy, and mechanical ventilation.
Monitor and adjust ventilator settings and other respiratory support devices as needed.
Diagnostic Testing
Perform pulmonary function tests to assess lung capacity and efficiency.
Conduct arterial blood gas (ABG) analysis to evaluate oxygenation and acid-base balance.
Utilize advanced diagnostic equipment to identify and monitor respiratory disorders.
Emergency and Critical Care
Provide respiratory support in emergency situations, including cardiopulmonary resuscitation (CPR) and advanced airway management.
Participate in the care of critically ill patients in the intensive care unit (ICU), ensuring optimal respiratory function and support.
Assist in the transport of critically ill patients, maintaining stability during transfers.
Education and Training
Educate patients and their families on respiratory care techniques, equipment usage, and disease management.
Provide training and support to nursing staff and other healthcare professionals on respiratory care practices and procedures.
Stay current with the latest advancements in respiratory care through continuing education and professional development.
Compliance and Safety
Adhere to all MUSC Midlands policies and procedures, as well as state and federal regulations related to respiratory care.
Follow infection control protocols to maintain a safe and hygienic environment for patients and staff.
Ensure proper maintenance and calibration of respiratory equipment.
Qualifications
Education:
Associate's or Bachelor's degree in Respiratory Therapy from an accredited program.
Experience:
0-1 year as a Respiratory Therapist in a clinical setting.
Experience in critical care or emergency care settings is preferred.
Licensure/Certification:
Current state licensure as a Respiratory Therapist.
Registered Respiratory Therapist (RRT) credential preferred.
Basic Life Support (BLS) certification required.
Advanced Cardiovascular Life Support (ACLS) certification required.
Skills:
Strong clinical skills and knowledge of respiratory care procedures and equipment.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced, high-stress environment.
Strong organizational and time-management abilities.
Working Conditions
Work Environment:
Exposure to infectious diseases and hazardous materials with proper safety protocols in place.
Rotating shifts, including possible evenings, weekends, and holidays, may be required.
Physical Requirements:? Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform "pinching" operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination. (Frequent) Ability to reach in all directions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36" to overhead 25 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Examples include: To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a latex safe environment. (Continuous) Ability to maintain tactile sensory functions. (Continuous) (Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)
Additional Job Description
Additional Job Description
Qualifications
Education:
Associate's or Bachelor's degree in Respiratory Therapy from an accredited program.
Experience:
0-1 year as a Respiratory Therapist in a clinical setting.
Experience in critical care or emergency care settings is preferred.
Licensure/Certification:
Current state licensure as a Respiratory Therapist.
Registered Respiratory Therapist (RRT) credential preferred.
Basic Life Support (BLS) certification required.
Advanced Cardiovascular Life Support (ACLS) certification required.
Additional Job Description
Education: AAS in Respiratory Care from an AMA approved School of Respiratory Therapy.
Licensure: Registered Respiratory Therapist (RRT) or Certified Respiratory Therapist (CRT) by the National Board for Respiratory Care (NBRC). Licensed by the Board of Medical Examiners of S.C. 10-12 years of professional experience in lieu of Registration
Work Experience: 0-2 years
Current American Heart Association (AHA) Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification is required
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:
Join a team that delivers excellence.
Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.
Join our team and experience firsthand what it's like to be part of a health care organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Summary
Directs and manages the care of designated operative patients and performs an ongoing patient assessment, creates and maintains a safe environment, and implements and enforces all policies and procedures. Handles the instruments, supplies, and equipment necessary during the surgical procedure. Develops a plan of perioperative nursing care based on patient assessment including physical, psychosocial, cultural, growth, and development dimensions.
Job Duties
- Assists operating physician with surgical tasks such as homeostasis, suturing and wound exposure as well as patient positioning.
- Contributes to the overall care of the patient before, during and after surgery by using technical and mechanical functions.
- Performs circulating functions such as monitoring, recording, and communicating patient condition and managing overall nursing care of the patient before, during, and after the procedure.
- Performs scrub functions such as the selection and handling of instruments and supplies used during procedure.
- Recognizes the need for and initiates collaboration/communication with physicians, interdisciplinary team members, and takes actions to proactively resolve patient needs.
- Inspects sterile items for integrity before opening or delivery to the sterile field and verifies the presence and appropriate color change of chemical indicators in all loads.
- Collects data pertinent to the healthcare consumer's health or the situation and analyzes the assessment data to determine actual or potential diagnoses, problems, and issues.
- Controls environment including temperature, provision of warm blankets, use of warm irrigation fluids, monitoring of the sensory environment, control traffic flow, and adheres to safety and sanitation policies.
Minimum Qualifications
- Specialized Diploma Nursing
- Less than 1 year Current operating room experience or completion of perioperative internship program.
- Ability to perform assessments and nursing functions as acquired in the basic nursing preparation program.
- Ability to plan, review, supervise, and inspect the work of others.
- Strong organizational and interpersonal skills.
- Minimum ability to circulate surgical procedures
- American Heart Association Basic Life Support - State of Pennsylvania
- RN - Licensed Registered Nurse_PA - State of Pennsylvania
Preferred Qualifications
- Ability to scrub surgical procedures
- CNOR - Certified Nurse Operating Room CCICBPN - State of Pennsylvania
Physical Demands
Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
By applying, you consent to your information being transmitted to the Employer by SonicJobs.
See SonicJobs Privacy Policy at and Terms of Use at
Join a team that delivers excellence.
Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.
Join our team and experience firsthand what it's like to be part of a health care organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Summary
Directs and manages the care of designated operative patients and performs an ongoing patient assessment, creates and maintains a safe environment, and implements and enforces all policies and procedures. Handles the instruments, supplies, and equipment necessary during the surgical procedure. Develops a plan of perioperative nursing care based on patient assessment including physical, psychosocial, cultural, growth, and development dimensions.
Job Duties
- Assists operating physician with surgical tasks such as homeostasis, suturing and wound exposure as well as patient positioning.
- Contributes to the overall care of the patient before, during and after surgery by using technical and mechanical functions.
- Performs circulating functions such as monitoring, recording, and communicating patient condition and managing overall nursing care of the patient before, during, and after the procedure.
- Performs scrub functions such as the selection and handling of instruments and supplies used during procedure.
- Recognizes the need for and initiates collaboration/communication with physicians, interdisciplinary team members, and takes actions to proactively resolve patient needs.
- Inspects sterile items for integrity before opening or delivery to the sterile field and verifies the presence and appropriate color change of chemical indicators in all loads.
- Collects data pertinent to the healthcare consumer's health or the situation and analyzes the assessment data to determine actual or potential diagnoses, problems, and issues.
- Controls environment including temperature, provision of warm blankets, use of warm irrigation fluids, monitoring of the sensory environment, control traffic flow, and adheres to safety and sanitation policies.
Minimum Qualifications
- Specialized Diploma Nursing
- Less than 1 year Current operating room experience or completion of perioperative internship program.
- Ability to perform assessments and nursing functions as acquired in the basic nursing preparation program.
- Ability to plan, review, supervise, and inspect the work of others.
- Strong organizational and interpersonal skills.
- Minimum ability to circulate surgical procedures
- American Heart Association Basic Life Support - State of Pennsylvania
- RN - Licensed Registered Nurse_PA - State of Pennsylvania
Preferred Qualifications
- Ability to scrub surgical procedures
- CNOR - Certified Nurse Operating Room CCICBPN - State of Pennsylvania
Physical Demands
Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
By applying, you consent to your information being transmitted to the Employer by SonicJobs.
See SonicJobs Privacy Policy at and Terms of Use at
Join a team that delivers excellence.
Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.
Join our team and experience firsthand what it's like to be part of a health care organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Summary
Directs and manages the care of designated operative patients and performs an ongoing patient assessment, creates and maintains a safe environment, and implements and enforces all policies and procedures. Handles the instruments, supplies, and equipment necessary during the surgical procedure. Develops a plan of perioperative nursing care based on patient assessment including physical, psychosocial, cultural, growth, and development dimensions.
Job Duties
- Assists operating physician with surgical tasks such as homeostasis, suturing and wound exposure as well as patient positioning.
- Contributes to the overall care of the patient before, during and after surgery by using technical and mechanical functions.
- Performs circulating functions such as monitoring, recording, and communicating patient condition and managing overall nursing care of the patient before, during, and after the procedure.
- Performs scrub functions such as the selection and handling of instruments and supplies used during procedure.
- Recognizes the need for and initiates collaboration/communication with physicians, interdisciplinary team members, and takes actions to proactively resolve patient needs.
- Inspects sterile items for integrity before opening or delivery to the sterile field and verifies the presence and appropriate color change of chemical indicators in all loads.
- Collects data pertinent to the healthcare consumer's health or the situation and analyzes the assessment data to determine actual or potential diagnoses, problems, and issues.
- Controls environment including temperature, provision of warm blankets, use of warm irrigation fluids, monitoring of the sensory environment, control traffic flow, and adheres to safety and sanitation policies.
Minimum Qualifications
- Specialized Diploma Nursing
- Less than 1 year Current operating room experience or completion of perioperative internship program.
- Ability to perform assessments and nursing functions as acquired in the basic nursing preparation program.
- Ability to plan, review, supervise, and inspect the work of others.
- Strong organizational and interpersonal skills.
- Minimum ability to circulate surgical procedures
- American Heart Association Basic Life Support - State of Pennsylvania
- RN - Licensed Registered Nurse_PA - State of Pennsylvania
Preferred Qualifications
- Ability to scrub surgical procedures
- CNOR - Certified Nurse Operating Room CCICBPN - State of Pennsylvania
Physical Demands
Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
By applying, you consent to your information being transmitted to the Employer by SonicJobs.
See SonicJobs Privacy Policy at and Terms of Use at
As a TemporaryCustomer Experience Operations Supervisor in Melbourne, FL, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Customer Experience Operations Supervisor is responsible for the supervision of the Customer Experience teams and provides support for operational initiatives, which include identifying process improvement initiatives, analysis of call and escalation data, identification of workforce gaps and resolution, and presenting recommended action plans to the Sr.
Operations Manager based upon research performed.
Additionally, the Customer Experience Operations Supervisor partners with the Customer Experience Specialists ensuring high levels of customer satisfaction and will assist escalated customer calls by providing guidance to the team member and/or assisting with the call to ensure best resolution for the Customer.
During a Typical Day, You’ll • Employee Onboarding / Employee Experience o Responsible for manager assigned communications and responses within Enboarder (Percepta’s automated communications tool), including, but not limited to reviewing/acting upon questionnaire and survey information received from employees during various points of the first year of employment o Promote company and contact center values and culture o Act as employee advocate insuring a positive and rewarding introduction to the company, take action as needed to improve employee experience throughout lifecycle • Monitor and maintain service levels to ensure: o CX Specialists, CX Leads, Parts and Technical SME team members are properly supporting customers o Monitor schedule adherence o Look for opportunities to improve service levels o Manage customer handling (call flow) processes • Interact with Business Partners as needed including: o Attend Business Partner meetings to resolve and discuss program changes and enhancements o Handle special Business Partner report request o Keep abreast of anticipated program launches and changes o Inform Manager on all Business Partner interaction • Analyze and manage program trends and progress • Interact with key users for feedback to make process improvement / enhancement recommendations • Communicate all changes, enhancements, including call and workflow updates, etc.
to the appropriate personnel including the Senior Operations Manager, Learning & Development department, and Quality Assurance department on a consistent and timely manner • Develop, coach, support and evaluate the team; responsible for the development of the team: o Hold monthly scorecard meetings o Provide feedback and coaching timely o Discuss and implement career development opportunities o Create and deliver performance reviews o Set up for all new hires (ID's and workspace) o Maintain discussion logs o Manage attendance o Administer disciplinary action as necessary o Recognize and reward excellent team performance.
o Promote Employee engagement and moral building o Complete time sheet approvals and submit corrections timely o All other matters as it relates to daily management of the staff • Interview prospective new employees; provide feedback to Operations Manager and Talent Acquisition, and Human Resources • Work with Senior Operations Manager on monthly business reports and process improvement initiatives as needed • Evaluate and coach back customer service skills in quality assurance process o Ensure employees have the necessary training and job aids to perform their job responsibilities.
Strive to continuously improve Touchpoint and Pulse Survey results and employee satisfaction o Be visible and available on the floor.
Interact with the team as much as possible through team meetings, walking the floor, one-on-one meetings, etc o Adhere to and support all Percepta and Business Partner quality initiatives, systems and policies.
Support all Percepta Call-Center policies and procedures • Attend and participate in team meetings and leadership meetings o Communicate and generate enthusiasm and commitment for a positive work environment that fosters team performance o Complete training courses as directed by Operations and/or Learning & Development o Maintain professional working relationships • Complete additional tasks / projects as needed • Collaborate with multiple IT teams in the development of new system enhancements • Perform user acceptance testing of system enhancements • Respond to inquiries regarding system errors, functionality, and enhancements • Propose new enhancements based on observations, and experience with the applicable processes • Review agent disputes within Empower.
Determine accuracy of source data and make recommendations for correction of inaccurate values • Research, document and provide examples of Empower system defects.
Submit problem tickets to the applicable team for resolution • Coordinate with program management to ensure compliance with critical Empower metrics.
Provide detailed reporting of agent compliance when required metrics are not being met • Monitor approval deadlines and program status.
Communicate upcoming deadlines to program management to ensure critical deadlines are met What You Bring to the Role Education • High School Diploma or equivalent • Secondary education or equivalent experience
- preferred Experience • 3 – 5 years of Customer Call Center experience with 1 year of luxury hospitality, automotive, etc experience required • Experience in managing and coaching others and improving performance • Through understanding of contact center technologies, customer tracking systems, and their respective reporting systems
- preferred Skills • Detail-oriented with strong organizational skills, time management and planning – required • Strong working knowledge of the Internet, computers and software (i.e.
MS Office products, Internet Explorer) – required • Strong time management, organization and planning skills.
Able to prioritize, multitask, adapt and thrive in a fast paced, results-driven environment – required • Analytical and problem-solving skills – required • Excellent inter-personal skills.
Able to interact with all internal departments and levels of management • Self-starter who demonstrates a high level of initiative, resourcefulness and ability to work independently and interdependently among a team • Excellent verbal and written communication skills • Proficient Microsoft Office (Word, PowerPoint and Outlook) • Leadership Skills: o Team & consensus building o Good judgment in conflict resolution • Ability to create a supportive and conducive adult learning environment • Ability to drive employee satisfaction • Must represent Percepta professionally with all clients and external organization and contacts • Knowledge of Percepta Human Resources Policies and Procedures: Employee Relations/Corrective Action; Coaching and Feedback, Behavior Based Interviewing; Harassment/Professionalism in the Workplace • Strong customer service, interpersonal and relationship-building skills • Communicate and articulate in a professional and effective manner both orally and written.
Ability to exercise independent judgment and decision making What You Can Expect • Health/Dental/Vision/Life Insurance • Flexible Spending Account (FSA) and Health Savings Account (HSA) • 401(k) with company match • Vacation/Sick Time and Paid Holidays • Tuition Reimbursement • Employee Assistance Program • Employee Discount Program • Training and Development Programs (Percepta College) • Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-onsite
Beyond just medical treatments, we believe in the power of genuine relationships and heartfelt compassion.
It's what sets us apart and makes us truly special.
When you join our team, you're not just stepping into a job
- you're becoming part of a community that uplifts and supports each other every day.
We know that healthcare requires a unique blend of talent and dedication, and we are fully committed to providing an environment that enriches and rewards your journey.
Picture yourself among the brightest healthcare professionals, all united by a common purpose: caring for our community with unwavering commitment.
At Abrazo Health, you won't just find colleagues; you'll find awe-inspiring teammates who share your passion for making a meaningful impact.
If you're ready to go above and beyond, to embrace the energy and camaraderie that Abrazo Health offers, then join us on this incredible adventure.
Together, we'll embrace a healthier world
- one patient at a time.
Let your career find its purpose here at Abrazo.
RN CVICU Full Time Nights Position Summary Provides professional nursing care within an assigned unit.
Coordinates care planning with other disciplines.
Position renders individualized, age specific and direct bedside nursing care based on the nursing process and patient needs.
Acts as a supervisor by assessing, planning, delegating, and utilizing independent judgement in directing other healthcare employees for the provision of patient care.
Systematically evaluates the quality and effectiveness of nursing practice to identify patient goals.
Participates in hourly rounding.
Observes safety guidelines and safe work practices.
May at times be asked to be in charge for a shift(s).
Supervises other members of the healthcare team.
Special Skills: Effective interpersonal skills and ability to work with team members required.
Must be able to work in a fast-paced environment with occasional periods of above average pressure.
Excellent customer service skills.
Must have basic computer skills.
.
THE RN CVICU FULL TIME NIGHTS CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE.
MINIMUM EDUCATION: Nursing Degree from an accredited nursing school PREFERRED EDUCATION: BSN REQUIRED EXPERIENCE: Prefer 1-2 years expr.
in RN ICU or CVICU.
May consider Tele/ stepdown or PCU RN with 2-3 years expr.
REQUIRED CERTIFICATIONS/LICENSURE: License to practice as a Registered Nurse in the State of Arizona.
CPR.
ACLS as applicable by Facility/by Department ACLS and CPR required for ER, ICU, CVICU, stepdown, Endoscopy, Tele, Cardiac Cath Lab, L&D: upon orientation completion.
LI-MB1 Who We Are We are a community built on care.
Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing.
Your community is our community.
Our Story We started out as a small operation in California.
In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals.
Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet.
There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need.
Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.
Our Impact Today Today, we are leading health system and services platform that continues to evolve in lockstep with community need.
Tenet's operations include three businesses
- our hospitals and physicians, USPI and Conifer Health Solutions.
Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care.
We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve.
The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.
Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.
Careers at Tenet At Tenet Healthcare, the heart of what we do centers on caring with compassion, which ultimately creates a bond between our caregivers and patients.
Everyone contributes to these moments, whether providing care directly or supporting those who do.
As an organization, we provide employees with resources, tools and support to serve our patients and customers in the best way possible.
We also take care of one another, helping team members further develop their career pathways and maximize their potential.5c143e31-5e48-4549-b638-05792d185386
"Our compassionate team provides a wide range of inpatient and outpatient services, including acute care rehabilitation, joint replacement & spinal surgery, neurosurgery, ICU, Telemetry, step-down care, skilled nursing, as well as outpatient therapy, hand and lymphedema clinics.
General Duties: Under the direction of the Diagnostic Imaging Manager/Director, the Ultrasound Supervisor is accountable for the direct supervision of all Ultrasound technologists and support personnel.
This position shall be responsible for supervision, professional development, day to day operations, scheduling, customer satisfaction, and equipment management to ensure the optimal utilization of all resources.
The Ultrasound Lead Technologist is also responsible to oversee and coordinate all departmental activities associated with regulatory compliance, safety and/or accreditation.
Demographic information, limited Patient Health Information related to job function.
Shift: Days Mon-Fri Hours: 8 HRS DEPARTMENT SPECIFIC DUTIES: All standards for staff sonographers shall also apply to supervisors.
Additionally, supervisor's responsibilities include the following: Manage staff work schedules.
When required, counsel and discipline staff.
Facilitate conflict resolution between staff members.
Monitor staff attendance and punctuality.
Order equipment and supplies.
Maintain equipment performance through management of service contracts.
Stay abreast of advances in technology and clinical protocols.
Attend professional seminars and conferences.
Maintain all required professional licenses and certifications.
Interview and make recommendations for new employees and students.
Coordinate student training program.
Perform annual performance appraisals.
Attend scheduled committee and supervisor's meetings.
Schedule and preside over department meetings.
Delegate duties based on the recognized ability of staff members.
Demonstrate understanding of hospital's guest relations' policies and programs.
Demonstrate knowledge of, and adherence to all applicable professional and regulatory practice acts state/federal regulations, and policies and procedures of the hospital and Tenet Corporation.
Maintain current policy and procedure manual.
Communicate to staff changes or additions to policies, procedures and protocols.
Who We Are We are a community built on care.
Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing.
Your community is our community.
Our Story We started out as a small operation in California.
In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals.
Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet.
There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need.
Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.
Our Impact Today Today, we are leading health system and services platform that continues to evolve in lockstep with community need.
Tenet's operations include three businesses
- our hospitals and physicians, USPI and Conifer Health Solutions.
Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care.
We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve.
The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.
Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.
Careers at Tenet At Tenet Healthcare, the heart of what we do centers on caring with compassion, which ultimately creates a bond between our caregivers and patients.
Everyone contributes to these moments, whether providing care directly or supporting those who do.
As an organization, we provide employees with resources, tools and support to serve our patients and customers in the best way possible.
We also take care of one another, helping team members further develop their career pathways and maximize their potential.
Required :
- Graduate of an accredited school of Ultrasound Technology.
- Registered Diagnostic Medical Sonographer (RDMS) required.
- Registered Vascular Technologist (RVT) required.
- Effective communication and interpersonal skills required interacting with patients, physicians, visitors and other staff members.
- Current American Heart Association BLS Certification (maintain current at all times).
LI-TM2 Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce.
If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date.
If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.5c143e31-5e48-4549-b638-05792d185386
They ensure the nursing unit runs smoothly and efficiently and oversees the transition between shifts.
The Charge Registered Nurse participates in patient and family teaching, provides leadership by working cooperatively with leadership, ancillary staff and other members of the patient care team in maintaining standards of professional nursing practice in the clinical setting.
The Charge Registered Nurse serves as a liaison between physicians, nurses and staff.
Who We Are We are a community built on care.
Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing.
Your community is our community.
Our Story We started out as a small operation in California.
In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals.
Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet.
There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need.
Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.
Our Impact Today Today, we are leading health system and services platform that continues to evolve in lockstep with community need.
Tenet's operations include three businesses
- our hospitals and physicians, USPI and Conifer Health Solutions.
Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care.
We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve.
The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.
Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.
Careers at Tenet At Tenet Healthcare, the heart of what we do centers on caring with compassion, which ultimately creates a bond between our caregivers and patients.
Everyone contributes to these moments, whether providing care directly or supporting those who do.
As an organization, we provide employees with resources, tools and support to serve our patients and customers in the best way possible.
We also take care of one another, helping team members further develop their career pathways and maximize their potential.
MINIMUM EDUCATION Required-Graduate from an accredited school of nursing Preferred-Academic bachelor's or master's degree in nursing MINIMUM EXPERIENCE Required- 1 year of RN experience REQUIRED LICENSES/CERTIFICATIONS Currently authorized/licensed to practice in the State Current Healthcare Provider Basic Life Support (American Red Cross or American Heart Association) if American Red Cross, must obtain American Heart Association within 60-days of hire ACLS must be obtained by the end of the department orientation PALS must be obtained by the end of the department orientation CPI (Crisis Prevention Intervention) Certification must be obtained within 90-days of hire/transfer date TNCC within 6 months of hire/transfer date REQUIRED SKILLS, KNOWLEDGE, and ABILITIES Demonstrated proficiency and competency in acute care nursing Has effective interpersonal and communication skills and ability to serve as a role model and advocate for the professional discipline of nursing Ability to use patient care equipment and has proficient computer skills Demonstrates professionalism and aligns with leadership values LI-LG2 Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce.
If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date.
If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.5c143e31-5e48-4549-b638-05792d185386
By combining our advanced, state-of-the-art facility with our commitment to providing the best quality of life to the many members of our Worcester community.
Saint Vincent Hospital excels at offering the best care in a friendly atmosphere.
From our advanced heart and vascular services, to our comprehensive orthopedics and rehabilitation programs, our robust surgical facility including our Da Vinci robotic surgery and Cyberknife technology, to our comfortable and compassionate women & infants programs
- you don't have to travel far for high-quality health care: We're right here, in the heart of Worcester.
Onboarding Process: Please be advised that candidates must successfully complete a background check and pre-employment health screening which includes a drug screen.
Position Summary: This role provides leadership and support to the senior executive position (CNO) responsible for all nursing and other designated patient care functions/services within the hospital organization.
The role will assume responsibility for assisting in assessing, planning, coordinating, implementing, and evaluating nursing practice on a unit level.
Role assumes 24/7 responsibility of manager's assigned areas.
The role is accountable to support CNO to ensure high quality, safe and appropriate nursing care, competency of clinical staff, and appropriate resource management related to patient care.
Responsibilities: Active and current registered nurse license in the state of residence/practice.
Has highly effective interpersonal and communication skills, proven leadership ability and hospital operational ability, and ability to serve as role model and advocate for the professional discipline of nursing.
Qualifications: Education: Required: Academic degree in nursing.
Bachelors Degree required or commitment to obtain within 2 years.
Preferred: Bachelor's or master's degree.
Experience: Required: 2 years of progressive management experience in a hospital environment as a manager or full-time charge nurse/related position.
Required: 2 years of Special Care Nursery experience Up to $15,000 Sign-on Bonus Based on Eligibility Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce.
If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date.
If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
Who We Are We are a community built on care.
Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing.
Your community is our community.
Our Story We started out as a small operation in California.
In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals.
Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet.
There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need.
Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.
Our Impact Today Today, we are leading health system and services platform that continues to evolve in lockstep with community need.
Tenet's operations include three businesses
- our hospitals and physicians, USPI and Conifer Health Solutions.
Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care.
We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve.
The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.
Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.
Careers at Tenet At Tenet Healthcare, the heart of what we do centers on caring with compassion, which ultimately creates a bond between our caregivers and patients.
Everyone contributes to these moments, whether providing care directly or supporting those who do.
As an organization, we provide employees with resources, tools and support to serve our patients and customers in the best way possible.
We also take care of one another, helping team members further develop their career pathways and maximize their potential.5c143e31-5e48-4549-b638-05792d185386
Beyond just medical treatments, we believe in the power of genuine relationships and heartfelt compassion.
It's what sets us apart and makes us truly special.
When you join our team, you're not just stepping into a job
- you're becoming part of a community that uplifts and supports each other every day.
We know that healthcare requires a unique blend of talent and dedication, and we are fully committed to providing an environment that enriches and rewards your journey.
Picture yourself among the brightest healthcare professionals, all united by a common purpose: caring for our community with unwavering commitment.
At Abrazo Health, you won't just find colleagues; you'll find awe-inspiring teammates who share your passion for making a meaningful impact.
If you're ready to go above and beyond, to embrace the energy and camaraderie that Abrazo Health offers, then join us on this incredible adventure.
Together, we'll embrace a healthier world
- one patient at a time.
Let your career find its purpose here at Abrazo.
RN OR Specialty Full Time Days Position Summary Provides professional nursing care within an assigned unit.
Coordinates care planning with other disciplines.
Position renders individualized, age specific and direct bedside nursing care based on the nursing process and patient needs.
Acts as a supervisor by assessing, planning, delegating, and utilizing independent judgement in directing other healthcare employees for the provision of patient care.
Systematically evaluates the quality and effectiveness of nursing practice to identify patient goals.
Participates in hourly rounding.
Observes safety guidelines and safe work practices.
May at times be asked to be in charge for a shift(s).
Supervises other members of the healthcare team.
Special Skills: "Effective interpersonal skills and ability to work with team members required.
Must be able to work in a fast-paced environment with occasional periods of above average pressure.
Excellent customer service skills.
Must have basic computer skills.
Strongly preferred expr in CVICU or ICU or Min 2 years in Cardiac Stepdown." THE RN OR SPECIALTY FULL TIME DAYS CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE.
MINIMUM EDUCATION:" Nursing Degree from an accredited nursing school PREFERRED EDUCATION: "BSN MIN EXPERIENCE: "1 year of acute care experience RN Operating Room MIN Certifications: ACLS and CPR LI-CB4 Who We Are We are a community built on care.
Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing.
Your community is our community.
Our Story We started out as a small operation in California.
In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals.
Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet.
There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need.
Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.
Our Impact Today Today, we are leading health system and services platform that continues to evolve in lockstep with community need.
Tenet's operations include three businesses
- our hospitals and physicians, USPI and Conifer Health Solutions.
Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care.
We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve.
The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.
Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.
Careers at Tenet At Tenet Healthcare, the heart of what we do centers on caring with compassion, which ultimately creates a bond between our caregivers and patients.
Everyone contributes to these moments, whether providing care directly or supporting those who do.
As an organization, we provide employees with resources, tools and support to serve our patients and customers in the best way possible.
We also take care of one another, helping team members further develop their career pathways and maximize their potential.5c143e31-5e48-4549-b638-05792d185386
