Interpersonal Intelligence Definition Jobs in Usa

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We're Hiring an Outside Sales Rep (Valve & Hydrant Services)!

The Outside Sales Rep (Valve & Hydrant Services) will be responsible for maximizing the financial performance of their territory by expanding the sales of Xylem’s Wachs Water Services capabilities for single and multi-year projects. In this role, the incumbent will drive differentiated customer experiences and utilize service knowledge to address customer’s water distribution and asset management needs . The role will combine market intelligence, data-driven insights and a deep understanding of customer needs to identify trends, “white space” opportunities, and develop areas of competitive advantage to drive revenue growth. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Maximize the financial performance of the region by expanding the service contracts of Xylem’s Wachs Water Services capabilities.
• Maintain regular communication with clients to ensure satisfaction and address any concerns.
• Provide prompt and accurate responses to client inquiries and requests, and proactively identify and communicate potential sales opportunities to clients.
• Grow and maintain an effective sales pipeline utilizing .
• Establish new accounts while maintaining and increasing the sales volume of territory accounts and territories in compliance with all company policies, instructions, and directives. This includes aggressively soliciting orders through cold calling, developing marketing data leads, answering incoming requests and all other means possible.
• Apply application technologies to provide useful and practical service, and solutions to customers, while seeking new uses for company products.
• Work in conjunction with Marketing to drive bid reporting services and lead management in addition to build company image to drive new opportunities and brand recognition within the territory.
• Collaborate with different groups to design and execute strategies that generate demand and drive growth through customer acquisition, retention, and win-back.
• Create synergy opportunities for cross-business selling based on Xylem solution set awareness.
• Regularly gathers and analyzes business, market and competitor information and supports the development of the strategic marketing plan.
• Prepare and assist with various sales reports. This includes sales audits, bids, proposals, quotes, workload analysis, sales forecasts, territory potentials, call programs and routes, call reports and expense reports. Also submit any special reports regarding the operation of the territory, acceptance of services, or competitive conditions as may be required.
• Attend, participate and demonstrate thought leadership in sales meetings, training programs, sales blitzes, committee activities, conventions and trade shows as directed. Participate in other worthwhile community activities as public relations asset to the company.
• Builds industry and customer alliances and participates in industry/trade organizations.
• Assist in the field training of any sales representative as requested.
• Participation in Xylem Watermark volunteer activities

High Impact Behaviors:

• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results-Driven Performance: High-performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

QUALIFICATIONS:

• Bachelor’s degree in related field or equivalent combination of education and experience.
• 4+ years’ sales, marketing or business development experience (municipal or water distribution experience preferred)or equivalent work experience that provides exposure to fundamental theories, principles and concepts.
• Thorough knowledge of consultative/value-based selling.
• Excellent interpersonal and communication skills, including presentation skills.
• Knowledge of water distribution systems; valves, hydrants, leak detection, hydraulic, pneumatics, water flow, diesel, gas, and electric motors in related field of pumps, pumping systems preferred.
• Previous experience in the use of or other CRM’s is required.
• Ability to present service education seminars to groups of 20-40 people is a must.
• Effective interpersonal skills with customers, employees, and management team.
• Ability to effectively communicate verbally and in writing.
• Strong teamwork and organizational skills with the ability to multi-task. Collaboration and teamwork. Proven track record of teamwork, innovation and results.
• Ability to manage and organize multiple priorities in a poised, self-driven manner.
• Superior business perspective, problem solving, and command skills.
• Ability to demonstrate effective negotiation and influencing skills along with knowledge of selling practices and techniques.
• Proficiency in Microsoft Office products, GIS, and the use of computer applications.
• Ability to meet and continuously maintain authorization to operate a company vehicle.
• Travel: This position requires travel in North America up to approximately 75%.

DAY IN THE LIFE:

(The physical demands and work environment described here are representative of those an employee encounters and must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

SALARY:

Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Do you have sales experience? Are you passionate about building relationships with potential and current residents? Keep reading, this job might be a perfect fit!

LOCATION: This position is required to be onsite full time at Eleven10 Apartment Homes, 1110 West Town and Country Road, Orange CA 92868. Weekend availability required

Who We Are: Picerne Residential is the property management division of The Picerne Group, which operates multi-family apartment communities across Southern California. Picerne Residential focuses on creating premium living experiences by providing exceptional customer service for all residents.

About the Position: The ideal candidate will be trained in day-to-day resident relations interaction with the goal of creating a sense of community and a highly sought-after resident lifestyle that supports retention and lease renewals. This role provides exposure to sales strategies, including prospecting, qualifying, and closing potential residents and then on executing a lease.

Candidates must meet all Picerne Residential hiring criteria and demonstrate a background compatible with The Picerne Group’s culture, goals, and values.

Key Position Responsibilities:

• Create and build a strong Picerne Resident experience brand that supports the sales team and builds exceptional resident relationships to encourage resident retention.
• Handle day-to-day resident relations tasks to provide a luxury lifestyle brand.
• Support the Sales team on the sales funnel as needed.
• Weekend availability required.

What You Bring:

• Current student or recent graduate of an academically reputable four-year college. Bachelor's Degree preferred
• Excellent interpersonal and communication skills
• Demonstrates developing emotional intelligence (EQ) and strong interpersonal awareness
• Empathetic and able to build genuine rapport with residents and prospects
• Solutions-oriented with a keen ability to problem-solve effectively
• Charismatic, confident, and comfortable engaging with a wide range of personalities
• Brings positive energy and a professional, customer-focused attitude to the workplace

What We Offer: Happy, healthy employees enhance our ability to assist our residents. That's why Picerne Residential strives to offer a competitive and robust benefits package to our team members!

• 401k retirement benefits with employer match
• Medical insurance
• Dental coverage
• Vision coverage
• Basic life coverage
• Paid vacation and sick leave
• 9 paid company holidays

Compensation:

• Competitive pay structure + commission offering total annual compensation of approximately $65,000-$68,000.

The Picerne Group is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website:

Open date: March 4, 2026

Next review date: Thursday, Mar 19, 2026 at 11:59pm (Pacific Time)

Apply by this date to ensure full consideration by the committee.

Final date: Thursday, Mar 4, 2027 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.

The School of Information at the University of California, Berkeley, invites applications for a pool of part-time, non-tenure track lecturers to teach online courses in the Master of Information and Cybersecurity (MICS) program. We seek exceptional instructors with professional and/or academic expertise who can lead small, highly interactive sections of about 15 graduate students in this cutting-edge, online program.

Courses in the MICS program are pre-designed and structured, allowing instructors to focus on delivering dynamic and engaging learning experiences while bringing valuable expertise to advance student outcomes. Screening of applicants is ongoing and will continue as the program evolves. The number of available positions may vary by semester based on the School's requirements.

Please Note:

Applicants must be authorized to work in the United States at the time of hire. Visa sponsorship is not available for this position.

The Berkeley School of Information (I School) is a global bellwether in a world awash in information and data, boldly leading the way with education and fundamental research that translates into new knowledge, practices, policies, and solutions. I School scholars and practitioners thrive in the intersections where people, organizations, and societies interact with information, technology, and data. The faculty comprises a mix of disciplines, including information, computer science, economics, political science, law, sociology, design, media studies, and more.

The I School offers three professional master's degrees and an academic doctoral degree. The MIMS program trains students for careers as information professionals and emphasizes small classes and project-based learning. The online MIDS program trains data scientists to manage and analyze the coming onslaught of big data in a unique high-touch online degree. The online MICS program prepares cybersecurity leaders with the technical skills and contextual knowledge necessary to develop solutions for complex cybersecurity challenges. The Ph.D. program equips scholars to develop solutions and shape policies that influence how people seek, use, and share information. Our cohorts and classes are small enough to support intense student engagement, and we encourage collaboration among the students, faculty, and staff in the I School community. Our alumni have careers in diverse fields, such as data science, user experience design and research, product management, engineering, information policy, cybersecurity, and more.

We are committed to attracting outstanding instructors from academia and industry who bring diverse perspectives and experiences to the virtual classroom. Whether your expertise lies in groundbreaking research, innovative industry applications, or both, we value professionals who can bridge theory and practice. Successful lecturers inspire graduate students by integrating real-world applications with deeper theoretical exploration, fostering critical discussions of historical and emerging trends, and preparing students to make an impact in the rapidly evolving field of cybersecurity.

If you are an enthusiastic educator or practitioner passionate about shaping the next generation of cybersecurity leaders, we encourage you to join our exceptional instructional team.

The instructor role is an exciting opportunity to contribute to the success of graduate students in cutting-edge online MICS master's programs at UC Berkeley's School of Information.

Delivering Engaging Online Classes: Plan and lead synchronous online sessions focusing on active learning. Facilitate meaningful discussions, collaborative group activities, and practical exercises that enhance students' understanding and application of core concepts.

Facilitating Student-Centered Learning: Provide personalized support to students by holding virtual office hours, moderating online discussions, and leveraging student analytics to identify and support individual learning needs.

Designing and Refining Course Materials: Develop and update instructional materials, assignments, and assessments. Ensure all content aligns with program objectives, maintains academic rigor, and incorporates an inclusive and equitable learning environment.

Providing Constructive Feedback: Deliver timely, actionable feedback on student assignments and projects to promote growth and mastery of key competencies.

Maintaining Course Operations: Use the learning management system (LMS) and other educational technology tools to manage course websites, post assignments, and communicate with students effectively.

Collaborating with Faculty Teams: Actively participate in course meetings to align instructional practices, address challenges, and share innovative teaching strategies. Attend monthly or bi-monthly faculty meetings to stay connected with program goals and initiatives.

Advancing Online Pedagogy: Engage in faculty development programs to stay current on the latest research, tools, and practices for effective online teaching. Share insights to enhance the overall learning experience.

Promoting Inclusion: Foster an inclusive, equitable learning environment that respects diverse perspectives and supports all students in achieving their academic and professional goals.

Please note:

The use of a lecturer pool does not guarantee that an open position exists. See the review date in AP Recruit to learn whether the school is reviewing applications for a specific position. If no future review date is specified, your application may not be considered at this time.

UC Berkeley has several policies and programs to support all employees as they balance work and family.

Program:

Policies and Programs to Support All Employees: support-faculty/family-responsive-policies-benefits-programs-and-resources

Course Descriptions: courses/cyber

A bachelor's degree (or equivalent international degree).

Minimum of 4 years professional experience in the relevant field.

Minimum of 2 years experience in teaching in higher education or professional development in relevant fields. Professional development instructional activities would include leading workshops, delivering executive education, providing corporate training, or offering industry-recognized certification programs.

An advanced degree in Cybersecurity, Information, Information Science, Statistics, Computer Science, Engineering, Political Science, Sociology, Law, Economics, or related fields.

10 + years of professional experience in Cybersecurity, Information, Information Science, Statistics, Computer Science, Engineering, Political Science, Sociology, Law, Economics or related fields.

Multiple years of demonstrated excellence in teaching college-level courses, including experience with online instruction.

Familiarity with and use of collaborative learning techniques and student-centered methods of instruction.

Proven organizational skills and ability to complete assignments timely and accurately with minimal supervision.

Possess excellent communication skills, both oral and written, and the ability to communicate effectively with students with a wide range of skills.

Possess excellent interpersonal, customer service, and problem-solving skills. Ability to work well with students, faculty, and staff. Demonstrated strength or potential in teaching at the college level.

Demonstrated ability to support the academic, professional, and personal development of a diverse community through inclusive curriculum, classroom environment, and pedagogy in a multidisciplinary environment.

Teaching or in-depth knowledge and experience in at least one of the following core areas (please see course descriptions online):

• 
  
• Applied Machine Learning for Cybersecurity
  
• Artificial Intelligence (AI) and Machine Learning (ML) in Cybersecurity
  
• Capstone
  
• Cloud Security
  
• Cryptography
  
• Cybersecurity and Public Policy
  
• Cybersecurity Clinic
  
• Cybersecurity Consulting
  
• Cybersecurity Equality
  
• Cybersecurity in Context: Artificial Intelligence, Policy, Law and Ethics
  
• Introduction to Cybersecurity
  
• Managing Cyber Risk
  
• Network Security
  
• Operating System Security
  
• Public Interest Cybersecurity Clinic
  
• Security Operations
  
• Software Security
  
• Usable Privacy and Security Research
  
• Web Application Security Assessment
  
• Special Topics: AI-Driven Threat Detection, Blockchain Security, Critical Infrastructure Security, Cyber Threat Intelligence, Cyber Resilience, Incident Response, IoT Security, Post-Quantum Cryptography, Privacy-Preserving Machine Learning, Social Engineering, Zero Trust Security
  

• Curriculum Vitae - Your most recently updated C.V.

  
  

• Cover Letter

  
  

• Statement of Teaching Interests/Experience/Approach - Applicants must submit a brief statement outlining their teaching philosophy, experience, and methods. This can include, for example, fostering student success, connecting theory to practice, advancing an inclusive learning environment for all students, facilitating student-centered learning, or providing practical exercises that enhance students' understanding and application of core concepts. The statement should clearly describe the format, audience, and scope of teaching or professional development experience.

  
  
  

  The statement should highlight areas of expertise, and any experience with online or technology-enhanced teaching.

  
  
  

  Please indicate which class(es) you believe you are qualified to teach.

  
  

• Teaching Evaluations, if available (Optional)

  
  

• 3 required (contact information only)

Help contact:

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.

The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.

In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

• 
  
• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  
• UC Sexual Violence and Sexual Harassment Policy
  
• UC Anti-Discrimination Policy
  
• APM - 035: Affirmative Action and Nondiscrimination in Employment
  

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

The FIU BSA Intern will perform a variety of duties related to the operations of the Financial Intelligence Unit (FIU) including:

• Review and investigate transaction monitoring alerts generated by the Bank's financial intelligence systems, including the anti-money laundering (AML) management system, and other fraud and suspicious activity monitoring systems and reports.
• Ensure that adequate case records are maintained according to regulatory requirements and bank policy.
• Assist in the testing of the Bank's FIU systems as well as the assessment of the performance of those systems.
• Work with business lines and departments as needed.
• Perform other duties in the FIU as assigned.
• Keep the BSA Officer, Assistant BSA Officer, Assistant Corporate Security Officer and FIU Team Leader apprised of situations that impact the effectiveness of the FIU.
• As an integral member of the Financial Intelligence Unit (FIU), this position is also responsible to provide assistance wherever necessary to help the FIU and the Bank in achieving their annual goals.

• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.

• Current college student pursuing a degree in Business, Economic Crime Investigations, Criminal Justice, Economics, or Mathematics is preferred.
• Minimum GPA requirement of 3.0.
• Alternate backgrounds may be acceptable with an appropriate background of experience, training, or education.
• Proficient reading, writing, grammar and mathematics skills.
• Proficient interpersonal and strong written and verbal communicative skills.
• Willingness to travel.
• PC knowledge and aptitude.
• All applicants must be 18 years of age or older.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

ISS STOXX is hiring! We seek an outbound Lead Generation Agent to be part of a dynamic team helping our clients reach their target audiences in the financial services and insurance industries. If you want to learn, climb, and shine at a company committed to you, then ISS STOXX might be the best move you'll ever make.

As the Lead Generation Agent, you will be responsible for handling a large volume of outbound calls to industry professionals and successfully generating qualified leads for one of our leading services - ISS Market Intelligence. In this role, you will learn about some of the most interesting companies in the financial services and insurance industries and tell the story of various compelling products, services, and career paths available in these industries.

We're looking for bright, eager-to-learn Lead Generation Agents who are self-motivated, confident, and highly skilled. Candidates will be on a hybrid work schedule, full-time Mon-Fri 9:00 AM 6:00 PM Central Time. In this position, you will work in an exciting environment that fosters personal growth and offers unlimited career potential.

• Handle a large volume of outbound calls placed via automated technology
• Share the stories of our clients' offerings and opportunities
• Listen to objections and handle them effectively, persuasively, and with professional courtesy
• Generate qualified leads and pass them on to our clients
• Accurately submit details of every interaction in the call center system

• One-year+ experience in an inbound or outbound call center (preferred)
• A demonstrated pattern of success and accomplishment
• Exceptional interpersonal skills
• Excellent verbal communication skills
• Listening skills
• Attention to detail and accuracy
• Professionalism
• Ability to handle high-pressure situations, multi-task and meet aggressive deadlines
• Interpret customer needs and match those needs with related products and services

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to growprofessionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let's empower, collaborate, and inspire.

Let's be #BrilliantTogether.

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Brse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards.

We are proud to offer the following featured benefits:

• Medical, Dental, and Vision coverage
• 401(k) with a company match up to 9%, including a Safe Harbor contribution
• Flexible Spending Account (FSA) and commuter benefit programs
• Generous paid time off
• Volunteer Day
• Paid parental leave
• Hybrid working options

Institutional Shareholder Services Inc. (ISS) is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as \"protected status\"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.

ISS is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws. ISS is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. ISS prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact . This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.

Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Rockford_IL Time Type: Full time Req ID: JR1200-Rockford_IL At Midland, we’re proud to be a little different.

You can see it in our bright orange signs-but there’s more to it than that.

With our heartfelt and personalized approach, we’re focused on meeting every customer’s needs with the brightest solutions.

For more than 140 years, we’ve learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success.

And this goes beyond traditional banking.

We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.

Our humble ambition keeps us growing, giving back, and looking ahead.

We’re innovating and optimizing our services to ensure we stay unique
- providing strength you can count on with heart you can feel.

You might say we’re unlike any other bank.

And you’d be right." At Midland States Bank, base salary is one component of our Total Rewards program.

Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience.

This position offers additional compensation in the form of short-term incentives (i.e.

bonus and/or commission) and may include long-term incentives (i.e.

stock awards).

Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off.

Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan.

Incentives and benefits are subject to eligibility requirements.

Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank.

The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality.

The Senior Solutions Engineer reports to the Team Lead
- Salesforce.

Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs.

Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality.

Manage Salesforce system administration: custom objects, fields, layouts, validation rules.

Implement automation: workflows, approval processes, and rules to streamline operations.

Ensure data governance: audits, data management, and quality standards adherence.

Design and execute test plans for solution validation.

Lead Salesforce integrations ensuring consistency and information flow across systems.

Collaborate with stakeholders to evaluate integration needs and maintain implementations.

Provide technical mentorship to junior team members and serve as a subject matter expert.

Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud.

Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources.

Stay current on Salesforce updates and industry best practices.

Be task-focused and adaptable in a dynamic work environment.

Present ideas clearly and concisely to technical and non-technical audiences.

The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.

May require work in a Midland office to ensure collaboration and support of internal and external customers.

Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).

Other duties as assigned.

Requirements: Bachelor’s degree in Computer Science, Management Information Systems, Accounting, Finance, or related field.

Minimum 7 years of Salesforce experience, including 3 years with Financial Services Cloud or related financial implementations.

Experience with Salesforce Industries OmniStudio and deployment in banking environments.

Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing.

Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce).

Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau.

Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred.

Ability to diagram customer processes and recommend effective changes.

Ability to manage multiple priorities in a dynamic, fast-paced environment.

Strong communication skills (written, verbal, and presentation).

Excellent organizational and time management skills.

or similar CRM proficiency.

Understanding of customer and partner relationship strategies.

Knowledge of the customer journey and ability to map touchpoints to the sales process.

Basic understanding of API and REST.

Basic knowledge of database architecture.

Experience in ITIL or formal SDLC methodologies.

Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence.

Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.

Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework.

Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution.

Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company.

We’re proud to be an Equal Opportunity and Affirmative Action employer.

At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at

Midland States Bank may use automated tools and artificial intelligence (“AI”) to assist with recruiting, screening, and hiring decisions.

In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 88 Yearly Salary PI400a89af37d1-25448-38959719

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About the School of Psychology

The School of Psychology at the Georgia Institute of Technology places a strong emphasis on scientific research, discovery & innovation, and interdisciplinary education. Housed in the beautifully renovated J. S. Coon Building, a historical landmark in the center of campus, the School is a member of the College of Sciences. Faculty, graduate, and undergraduate students alike engage in an array of wide-ranging topics related to the field of Psychology. The School categorizes this research into five program areas: Cognition and Brain Science, Cognitive Aging, Engineering Psychology, Industrial/Organizational psychology, and Quantitative Psychology.

Georgia Tech's commitment to interdisciplinary collaboration foster fruitful interactions between psychology faculty and faculty in the sciences, computing, business, engineering, design, and liberal arts. Located in the heart of Atlanta, one of the nation's most academic, entrepreneurial, creative and distinct cities with excellent quality of life, the School actively develops and maintains a rich network of academic and applied behavioral science/industrial partnerships in and beyond Atlanta.

Atlanta, GA

The Hybrid Intelligence Lab at Georgia Tech is seeking a postdoctoral fellow with a strong background in human factors and machine learning.

The successful candidate will lead research on team performance prediction and the multi-modal data fusion and modeling.

Ph.D. in a related field by the start date.

• Strong theoretical knowledge of human factors and assessment methods (including performance, physiological, and subjective assessments)
• Experience in machine learning.
• Experience in developing and applying computational techniques to analyze bio-behavioral data (e.g. neural, conversational, physiological, behavioral, or eye tracking)
• A strong track record of peer reviewed publications and presentations.
• Proven ability to work independently with excellent interpersonal, communication, and mentoring skills.

Applications must be submitted online as PDF files via (careers) and should include:

• CV
• Brief (1-2 page) research statements
• Names of at least three references willing to provide letters of recommendation.

For more information, please contact Mengyao Li at .

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia ( ).

The candidate of choice will be required to pass a pre-employment background screening. employment/pre-employment-screening.

Description

Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we believe in promoting from within and giving our employees meaningful opportunities to learn, grow, and thrive. Whether you're just starting out or bringing years of experience, we'll provide the tools and support you need to succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Karoun Dairies, part of the Lactalis family of companies, is currently hiring a Digital Marketing Manager based in San Fernando, California.

About the Role

We are seeking a Consumer-Focused Digital Marketing Manager with a strong background in CPG marketing (preferably dairy) to lead our digital initiatives. This role combines creativity, analytics, and technology to deliver impactful campaigns that resonate with consumers and drive measurable results. You will manage social media, paid advertising, SEO/SEM, content creation, and AI-driven optimization across multiple platforms.

From your EXPERTISE to ours

Key responsibilities for this position include:

Pillars To Success:

• A key contact for Digital marketing, working with the senior management to develop trade and digital strategies and releases, ensuring activity is within budgets and deployed appropriately to support key messages / campaigns.
• Responsible for managing the delivery of all B2B Digital marketing communication, including email / social /website, ensuring tone of voice is representative of the Karoun and Portfolio brands whilst being agent appropriate and engaging.
• Develops and executes B2B Digital marketing strategies to boost sales via retailers, distributors and wholesalers.
• Acts as a liaison between Company brand marketing and sales to create persuasive digital marketing technical and strategical materials and deployments to fruition per the strategical plans and forecasts.
• Manage trade promotions with digital technical resources, tools, and measures as an advocate of the goal and mission, the same for in-store presence.
• Analyze performance metrics of digital marketing related deployments and offer strategic roadmaps with actionable planning.
• Consumer-Centric Strategy: Develop and execute digital marketing strategies based on consumer insights and behavior.
• Social Media & Paid Ads: Manage Meta Ads, Google Ads, and other paid campaigns. Implement targeting and retargeting, optimize pixels/tags, and ensure accurate tracking.
• SEO & Keyword Analytics: Conduct keyword research, optimize content for SEO, and manage SEM campaigns to improve visibility and traffic.
• Content Creation & Virality: Produce engaging content (posts, videos, blogs) designed to connect with consumers and encourage sharing. Identify influencers and manage collaborations.
• AI-Driven Optimization: Use AI tools for predictive analytics, automated scheduling, keyword analysis, and campaign performance optimization.
• Analytics & Reporting: Track KPIs such as views, reach, GRPs, CPM, and use tools like Google Analytics and heatmaps to improve user experience and conversions.
• Retail & Marketplace Integration: Manage campaigns for Instacart, Walmart, and Amazon Fresh, including paid ads and performance adjustments.
• Email Marketing & Automation: Build and manage email campaigns, leveraging automation for efficiency.
• Trend Monitoring: Stay ahead of emerging digital marketing and AI trends.
• Accountable for ensuring all support material for use in B2B and B2C trade comms is created and distributed in a timely manner and on budget.
• Work with the senior manager to develop multi-channel trade communication plans, using insightful analytics of performance and aligning with brand activity to deliver tailored comms suitable for the message being delivered.
• Maintain an external perspective and awareness of trade marketing activity other organizations are carrying out within and outside of the industry. Using any insight gained to inform Karoun's trade and marketing related activities.
• Take the lead on building relationships with Karoun and portfolio brands to share best practice and agent insight.
• Represent as digital marketing lead in key partnership team (sales) events, ensuring the partnership team is aware of upcoming plans, activity and news from digital marketing. Similarly, will then also represent the voice of the marketing/sales team in related meetings.
• Have ownership of ensuring the respective teams have a thorough and good understanding of digital brand activities and information. Regularly meet and work relevant business agents to better plan and deliver such related digital marketing campaigns that are optimized for the desired delivering of commercial, sales and brand objectives.
• Proactively work with internal and external partners and business relation colleagues to create and deliver assets than can be used where possible.
• Share best practice and learnings from and with colleagues and stakeholders.
• Advocates and supports Head of Marketing and Sales Management as and when needed.
• Provide the sales team with support on proofing key digital marketing materials.
• Ensure that the Marketing team and others are kept well informed of current projects and priorities. Strategic awareness and dual consideration to how we are communicating brand messages, commercial priorities and key agents process updates to the team and other dept. partners.

This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform these Essential Duties and Responsibilities.

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

Desired attributes:

• Role model: Lactalis Leadership Model culture essentials in their leadership style: Have approachable style and a 'can do' attitude with a highly evolved 'customer service' approach.
• Consumer-First Mindset: Understands consumer behavior and creates strategies that resonate.
• Strategic Thinker: Designs and executes campaigns that deliver measurable results.
• Creative Innovator: Creates content that drives engagement and brand loyalty.
• Analytical Expert: Uses data and AI insights to optimize performance.
• Tech-Savvy: Comfortable with the latest tools and trends in digital marketing.
• Strong project management skills with the ability to juggle multiple initiatives.
• Field-oriented mindset with hands-on experience in store-level execution.
• Analytical and data-driven, with a focus on KPI tracking and actionable insights.
• Excellent communication and collaboration skills across departments.
• Proficient in budget planning and resource allocation.
• Highly proactive, detail-oriented, and results-focused.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Expert in internal and external relationship building and management
• Organization, flexibility, and the ability to prioritize and manage diverse activities simultaneously.
• Dynamic, problem-solver with an Innovative and creative mindset.
• Strong communication, presentation, negotiation and influencing skills.
• Attention to detail and quality control.
• Passionate about delivering optimal results
• Always maintains effective working relationship despite any difficulties caused by conflicting roles or differing viewpoints.
• Will resolve differences of opinion by seeking mutually acceptable solutions.
• Contributes to a supportive team environment by providing support and back up to team members and sharing expertise with others.
• Seeks feedback from other team members.
• Is highly motivated and energetic and has "can do" attitude.
• Is able to work in teams from across the organization, not just within their area of specialty
• Willingness to continue developing and growing in the marketing field and responsibilities
• Highly organized with experience managing multiple projects and priorities while managing workflow in a deadline-driven and service-focused environment.
• Strong interpersonal skills including ability to maintain strong professional relationships with a diverse range of groups, and associates in different locations.
• Good problem-solving skills.
• Excellent attention to detail.
• Be driven by the delivery of a proactive marketing team, taking ownership of issues and solving them.
• Ability to explain things clearly. Comfortable with having conversations with stakeholders of various levels of seniority.
• Be excellent at planning and prioritizing and have excellent organization and time-management skills
• Enjoy working in a team, both immediate and cross-functional, and is a strong, proactive and reliable team member.

Education and Specific Experience Requirements

• Bachelor's degree in Digital Marketing, Marketing relevant degree or similar level qualifications or equivalent related field/experience.
• 5+ years of experience in digital marketing with expertise in social media, paid ads, SEO/SEM, and analytics.
• CPG marketing experience required; dairy category experience strongly preferred.
• Proficiency in Meta Ads Manager, Google Ads, Google Analytics, SEO tools, and AI-powered marketing platforms.
• Strong understanding of pixels/tags, heatmap analysis, and campaign KPIs.
• Experience managing campaigns for retailers and marketplaces.
• An understanding of marketing communications practices and techniques
• Marketing communication experience across
• managing various channels including advertising
• Relationship management experience skills
• Relevant legislative understanding
• Proven experience presenting to a variety of key stakeholders
• Exemplary interpersonal and leadership skills with particularly strong experience in communicating and influencing throughout all levels of a business
• Proven commercial acumen
• Stakeholder management
• Keen ability to multi task with strong organizational skills
• Knowledge of IT packages including Excel, Word, Power Point
• Ability to analyze data and draw conclusions, making and presenting recommendations as appropriate.
• Exceptional written and verbal communication.
• Time management, prioritization and organization.

Skills/Abilities

• Strong organizational skills and attention to detail.
• Must be self-motivated, organized and possess strong problem-solving skills.
• A curious self-starter, able to work independently without excessive oversight
• An effective multi-tasker that can set priorities and schedule work activities
• Ability to effectively present information to management.
• Interpersonal and communication skills.
• Ability to present, converse and report professionally to Lactalis Leadership.
• Teamwork, good communication skills to work closely across departments.
• Should possess strong communication and organization skills
• Ability to manage multiple projects in a fast-changing environment.
• Highly motivated, dynamic, efficient, and fast learning.
• Positive attitude, flexibility and a strong work ethic are critical to thriving in this position.
• You have strong communication & interpersonal skills.
• You have strong analytical skills and are comfortable dealing with numerical data.
• You thrive in matrix environments and are adept at influencing and coordinating with different stakeholders.
• Excellent communication, analytical, and creative skills.

Desirable:

• Ability to use and familiarity with email, marketing, social media and website content management systems
• Specialist marketing qualification
• Ability to adapt PDF's
• Good project management skills
• Copywriting

Other

• Eligibility to participate in Incentive Plan.
• Schedule and additional requirements outlined below:

We promote work-life balance, but as Digital Marketing, there are occasions business needs may/can require weekends, evenings, additional hours availability and flexibility, such as but not limiting to, reporting to our or other locations, Food or trade shows, trainings, events, company engagement activities, etc.

Business travel, such as, requirement to travel for Lactalis and/or Karoun related purposes to, conferences, meetings internal and external, trainings, etc. (Overnight stays as needed) [Travel i.e., airplane, auto]

• Job Type: Full-time

Physical Demands

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Essential Duties and Responsibilities of this job.

Office: While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.? This is largely a sedentary role sitting at a computer for an extended period;? However, this would require the ability to move around within an office environment and bend or stand as necessary and to?move about inside the office to access file cabinets, office machinery, etc.?Regularly communicates with others both verbally and in writing to convey information.?? Air travel required when active participation in meetings outside the office are deemed necessary.?

Work Environment

The Work Environment characteristics described here are representative of those an employee encounters while performing the Essential Functions and Responsibilities of this job.

Office: This job operates in a professional office environment with moderate noise and distractions in an open office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and fax machines.? This job requires interaction with others on a regularly basis.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations

Location: New York

Credal's mission is to harness frontier intelligence for everyone building a better future. Even though we're a small startup, our customers are some of the world's most important, publicly traded institutions and household names in sustainability, financial services, infrastructure, healthcare, housing, education and more. We focus on the needs of these highly regulated spaces, which means delivering something that:

1. Accelerates the most complex, sophisticated operations, so people can spend more time building great products.

2. Weaves security and governance throughout every part of our product - so that these large institutions can actually use AI tooling in production.

Credal isn't trying to be the most famous software company in the world - we're trying to be the most impactful one supporting responsible AI integrations.

Ultimately, our customers sign 6 figure contracts with Credal because they're betting on us as a partner that is central to the future of their business. Our use-cases aren't just chat with docs, but core, fundamental operations central to the business; like KYC and AML at Wise, Standards Setting at the IFRS or Infrastructure optimization at Mongodb. We've raised $10m in funding and are accelerating into the huge opportunity ahead.

As a Customer Success Manager at Credal, you will play a pivotal role in ensuring maximal adoption and value realization from our product across our diverse client base. You will partner with some of the most innovative and regulated institutions to guarantee they can fully utilize our AI platform in their operations.

• Customer Onboarding: Lead the customer onboarding process ensuring a smooth and effective integration of Credal's platform into their existing workflows.
• Relationship Management: Develop and maintain strong relationships with key stakeholders to understand their business needs and how our product can support them.
• Adoption Monitoring: Track and report on product usage and adoption metrics, identifying areas of success and opportunities for improvement.
• Feedback Loop: Collect customer feedback and work collaboratively with the product team to inform product development and enhancements.
• Training & Support: Facilitate training sessions and provide continuous support to customers to drive deeper engagement and help them achieve their goals.
• Renewal & Upsells: Work strategically with customers and Sales to ensure renewals by highlighting product value and identifying upsell opportunities to expand our presence within client organizations.
• Advocacy: Serve as a customer advocate internally, ensuring their needs are represented and prioritized in our product roadmap.

• Exceptional interpersonal and communication skills, with an ability to manage client relationships and influence decisions.
• Strong problem-solving skills and a proactive attitude towards addressing client challenges.
• Understanding of AI technologies and their applications is highly desirable.
• Ability to manage multiple clients simultaneously with excellent organizational skills.
• Comfort working in a fast-paced, dynamic startup environment.

Join us at Credal and become part of a team harnessing frontier intelligence for everyone building a better future in the world's most critical industries.