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Product Delivery Manager III

Spectraforce Technologies
Rosemead, CA 4 days ago

Job Description

Job Title: Product Delivery Manager III

Location: Rosemead, CA (Hybrid) - Onsite days Tuesday/Wednesday

Duration: ?12 Months

Description:


  • The Product Manager for Research & Discovery is responsible for turning ambiguous business needs into clear, validated, and estimate-ready problem definitions
  • This role runs discovery, maps cross-channel journeys, identifies constraints, and produces the "Discovery Packet" required for IT to provide accurate estimates and for leadership to make investment decisions.
  • This is a hands-on discovery and research role, not a delivery role and not a people-management role.


Key Responsibilities:


  • Convert vague business problems into fully defined opportunities with customer + business + regulatory framing.
  • Produce "shovel-ready? Discovery Packets to support IT estimation, capital requests, and strategic prioritization.
  • Works with the Senior Manager of Product to create ROI models (when needed)
  • Translate scattered backlog into strategic themes.
  • Research & Validation Leadership
  • Lead customer research: interviews, usability tests, concept validation, and prototype creation/feedback.
  • Leverage call center data, QM analytics, and operational insights to validate root causes.
  • Works with Senior Manager of Product to identify regulatory constraints affecting the solution space.
  • Product service blueprints, journey maps, business rule definition and low-fidelity prototypes.
  • Stakeholder & Scope Management
  • Aligns with Domain PMs to understand end-to-end journey impacts and constraints early.
  • Works with Domain PMs to define MVP boundaries and ensure IT estimates are based on realistic, validated scope.
  • Ensure all discovery artifacts are aligned before transitioning work to estimation or execution.


Qualifications


  • High School Diploma or Equivalent
  • 5+ years in Discovery, UX Research, Product Strategy, and Service Design
  • Strong skills in blueprinting, journey mapping, and early-stage prototyping
  • Ability to translate user needs and operational insights into business value.
  • Strong synthesis, facilitation, and problem-facing capabilities


Desired Skills/Attributes


  • Experience in large, complex, and regulated enterprises (preferred)

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Job source Product Delivery Manager III — Spectraforce Technologies in Rosemead, CA