Interim Definition Jobs in Usa

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Home Health RN Traveling Clinical Management Specialist - Includes Flexible Weekly Travel Across Florida (Hiring Immediately)
Salary not disclosed
** Must have Home Health HCHB and OASIS experience **

Position Overview
The RN Clinical Management Specialist is a qualified professional responsible for collaboration with Home Health and Hospice leadership in planning, coordinating, and delivering quality services to the client. This is a regional resource assigned as needed for interim clinical leadership, training, and/or clinical support.

This position is a hybrid role that will require in office training and clinical support in any of the locations in Florida. You must live near one of the locations.

Requires weekly travel to the potential locations:

Sarasota, Ft. Myers, Naples, Miami, Stuart, Fort Lauderdale, and Port Charlotte.

Essential Job Functions

- Monitors and assesses company electronic medical records (EMR) workflows and assists as needed or assigned
- Provides support with the intake process and admission decisions
- Facilitates virtual training for newly hired/rehired/promoted Clinical Managers and Nurses
- Serve as interim Clinical Manager when position is vacant
- Act as mentor for new Clinical Managers

Aveanna Healthcare Offers:

- 401(k) with Company match
- Health, Dental, and Vision Benefits
- Vacation Time, Sick Time, and Paid Holidays

Requirements

- Registered Nurse with an active and unencumbered license in the state of residence
- Expertise and experience with the Homecare Homebase (HCHB) EMR system
- Three (3) years of clinical experience within the last five (5) years in a home health agency, home care setting, or health facility
- Homecare Homebase (HCHB) & Oasis experience is required
- Valid and acceptable driver’s license with proof of automobile insurance coverage
- Travel by car between regional offices will be required

HHH

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Notice for Job Applicants Residing in California

Notice for Job Applicants Residing in Florida
Remote working/work at home options are available for this role.
permanent
Director of Case Management
Salary not disclosed
Lenexa, KS 5 days ago
Job Description & Requirements

Director of Case Management

StartDate: ASAP

Nationwide Case Management / Care Coordination permanent hire leadership openings

- Looking for a new Director of Case Management or Care Coordination position, but don't see the job you want posted? We are here to help. Our Executive Search recruiters can talk to you about how we can assist with identifying your next leadership role that fits with your professional background, career goals, and geographic preferences. We work with hospitals and health systems nationwide finding their next Director and Vice President of Case Management / Care Coordination.
- If you meet the qualifications below and would like to begin a conversation, click "Apply Now" and submit your resume. This is a confidential and internal resume submission and will not apply you for a specific job or be shared externally. A member of our Executive Search team will review and reach out with next steps.
- If you are more interested in interim opportunities, Learn more and apply to Interim Opportunities here.

Ideal Leader

- BSN or Social Work degree required; Master's in a related field preferred.
- Active RN license required.
- Must have 3-5 years of experience in Case Management leadership.

Please apply directly!

For inquiries and referrals:

Christine Young

Executive Recruiter

913-752-4532

#LI-DNI

Job Benefits

About the Company

At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.

Care Coordination, Case Management, Case Manager, Care Manger, Utilization Manager, Utilization Management, Nursing Resource Management, Utilization Review, Nurse Navigator, Outpatient Case Management, Care Coordinator
Not Specified
TEMP-Business Ops Support (College of Engineering)
Salary not disclosed
Atlanta, GA 4 days ago
Apply for JobJob ID296127

LocationAtlanta, Georgia

Full/Part TimeFull-Time

Regular/TemporaryTemporary

Add to Favorite JobsEmail this Job

About Us

ABOUT US

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Location

Atlanta, GA

About the College of Engineering

Located in one of America's most vibrant cities, the College of Engineering (COE) is one of the largest producers of engineers in the country. Offering more than 50 different degree tracks at the Bachelors masters, and doctoral levels, COE incorporates eight engineering schools, consistently ranked among U.S. News & World Reports top 10. The College has built a strong reputation in the United States and abroad, and graduates leave with skills, knowledge, and global savvy for a world increasingly dependent on engineering.



Job Summary

Provide professional services in support of unit management in field as specified in the particular job posting. Focus will be in a professional field such as Communications, Marketing, Customer Service, Academic Administration, Event Management, Procurement, etc. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: unit management and staffThis position typically will advise and counsel: unit management and staffThis position will supervise: NA



Responsibilities

Job Duty 1 -
Provide interim leadership and oversight for administrative staff, ensuring daily operations continue smoothly during the temporary assignment; Support onboarding and training of temporary staff or student workers as needed.

Job Duty 2 -
Coordinate and prioritize workflow across the administrative team to maintain timely, accurate service delivery; Serve as a point of escalation for operational questions, issues, or process bottlenecks.

Job Duty 3 -
Plan and execute meetings and events.

Job Duty 4 -
Oversee scheduling, meeting logistics, event coordination, and general office support functions; Monitor inboxes, requests, and service queues to maintain consistent response times and followthrough.

Job Duty 5 -
Manage purchasing, travel, reimbursements, and other routine business operations to ensure continuity; Assist with document preparation, communications, and other administrative tasks requiring timely attention.

Job Duty 6 -
Perform additional duties as assigned



Required Qualifications

Educational Requirements
Bachelor's Degree in related field or equivalent combination of education and experience

Required Experience
Up to two years of job related experience



Preferred Qualifications

  • Experience supervising or leading administrative staff, including delegating tasks, monitoring workload, and supporting performance.
  • Prior responsibility for coordinating office operations such as scheduling, event logistics, and service delivery.
  • Prior experience with event management
  • Experience serving as a point of escalation or problemsolver for operational issues.
  • Ability to coach and support administrative team members during periods of transition or change.
  • Proficiency with business systems such as Workday, Concur, or similar platforms
  • Strong organizational skills with the ability to manage multiple priorities in a fastpaced administrative environment.
  • Excellent written and verbal communication skills.


Proposed Salary

Salary: $44/hour



Knowledge, Skills, & Abilities

SKILLS
This job requires application of professional principles, processes and practices; application of regulations; utilization of basic and advanced computer applications including those specific to areas of responsibility; communication skills.



Apply Before Date

We will begin reviewing applications on March 20, 2026. The posting wil remain open until filled.



USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line atpolicymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-lineatpolicymanual/section6/C2653.



Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individuals race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.



Other Information

This is a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.



Background Check

  • Standard Enhanced


Other Information

The College of Engineering is seeking to fill a temporary Administrative Manager position. The role will provide direct supervision and daytoday leadership to an administrative support team, including workload distribution, providing guidance and performance feedback, and serving as an escalation point for operational issues. This position will serve as the primary point of contact for administrative operations during a period of transition, ensuring continuity of operations and coverage.

The Administrative Manager will oversee daily administrative operations, monitor service levels, and ensure consistent, highquality support for faculty, staff, students, and leadership. The role will also collaborate with internal stakeholders such as HR, finance, facilities, IT, and central offices to coordinate administrative needs, update leadership, and implement interim process improvements to address workflow gaps as needed.

This is a temporary position with an anticipated duration of up to eight months.



temporary
Travel Nurse RN - Manager - $3,816 per week
✦ New
Salary not disclosed
Genie Healthcare is seeking a travel nurse RN Manager for a travel nursing job in Park River, North Dakota.

Job Description & Requirements Specialty: Manager Discipline: RN Start Date: 03/30/2026 Duration: 9 weeks 40 hours per week Shift: 8 hours, days Employment Type: Travel Genie Healthcare is looking for a RN to work in Interim Manager for a 9 weeks travel assignment located in Park River, ND for the Shift (5x8 Days
- Please verify shift details with recruiter, 07:00:00-15:00:00, 8.00-5).

Pay and benefits packages are estimated based on client bill rate at time the job was posted.

These rates are subject to change.

Exact pay and benefits vary based on several things, including, but not limited to, guaranteed hours, client changes in bill rate, experience, etc.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, 401(k) with company matching (50% up to 6% of what you contribute) Genie Healthcare Job ID 17948821.

Pay package is based on 8 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined.

Posted job title: RN:Interim Manager,07:00:00-15:00:00 About Genie Healthcare Genie Healthcare is one of the fastest growing Nurse Travel Agencies in the USA.

Genie serves hundreds of facilities and has over 4000 current travel RN contracts open at any given time.

Genie provides travel RN's flexibility, support, top pay scale, housing and the 1 rated, multi-state health insurance coverage.

Genie Healthcare carries with it a commitment to providing a comprehensive level of service and quality care.

Growing from a small team of eager recruiters to a company with satisfied clients in nearly every corner of the nation, delivering excellence in patient and customer care is the key to Genie's success.

The management team has 20 years of experience in workforce solutions and staffing in medical and non-medical fields, roles ranging from Clerical job to Cardiologist to software developer to CEO.5c143e31-5e48-4549-b638-05792d185386
Not Specified
International Traffic in Arms Regulations
Salary not disclosed
Newark, NJ 2 days ago

Licensed Trade Brokers, US Foreign Trade Zones Setup and Trade Compliance Experts – Part and Full Time contracting Opportunities


Opportunity – Licensed Trade Brokers, Trade Zone Setup and Trade Compliance Experts – Part and Full Time interim / contracting opportunities


MetaOps Inc. has a diverse customer base that calls on us for quick-response professionals to help them solve the most difficult business problems. If you are interested in part-time/fractional or full-time interim assignments, we would like to get your resume and determine if you are a fit for joining our network of MetaExperts. After going through our vetting process, you would be first in line for contracting or contract-to-hire opportunities for assignments with our customers and partners in the years ahead.


>>> This is for contracting and possible contract-to-hire roles

Not Specified
Assistant to the Director
✦ New
Salary not disclosed
Los Angeles, CA 1 day ago

Temp Executive Assistant to President & CEO

Prestigious Los Angeles Nonprofit in the Arts and Literacy Space

  • Downtown Los Angeles | Hybrid (minimum 3 days onsite)
  • ASAP start | Interim (4–5 weeks or until filled full-time)
  • Pay: $35-40/hour (100k if converted to full-time)


An established Los Angeles Arts & Literacy Nonprofit is seeking an experienced Executive Assistant with strong nonprofit and board support experience to provide interim, support to the President & CEO during a transitional period. This role also serves as the primary liaison to a 40+ member Board of Directors.


What You’ll Do

  • Provide high-level administrative support to the President & CEO, including complex calendar management, agendas, briefing notes, and follow-up
  • Support executive and fundraising meetings with senior civic and philanthropic leaders
  • Serve as primary point of contact for Board and committee members; prepare and distribute official communications
  • Create Board books, agendas, and minutes using OnBoard; coordinate virtual and in-person meeting logistics
  • Attend Board and committee meetings (Zoom and onsite), host virtual sessions, and ensure accurate records
  • Support Board onboarding, governance materials, and maintenance of the Board Manual
  • Assist with special events and Foundation initiatives as needed


What We’re Looking For

  • MUST have experience in nonprofit administration, executive support, or government agency experience
  • Direct experience supporting senior leadership and working with boards or governing bodies
  • Strong understanding of nonprofit governance and board best practices
  • Exceptional organizational, communication, and prioritization skills
  • High level of integrity, discretion, and professionalism
  • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)
  • Familiarity with OnBoard, Raiser’s Edge, Adobe, or similar tools a plus
  • Ability to support occasional evenings or weekends with advance notice


We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. California applicants, please view our Privacy Notice here: Group is a premier, Women-Owned recruiting agency and a widely recognized name in corporate and administrative staffing. We connect our candidates with job opportunities at leading companies nationwide. When you work with a Career Group recruiter, you gain a strategic career advisor for life. Submit your resume to get started today.


You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting /home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Not Specified
Director, Transaction Services | Mergers, Integrations & Carve-Outs | Corporate Finance & Restructuring
Salary not disclosed
Dallas, TX 3 days ago
Corporate Finance & Restructuring

FTI Consulting is seeking a Director to join our growing Mergers, Integrations, & Carve-Outs team. The Director will work with clients in domestic and multinational companies across various and diverse industries.

The Director will work with our clients and teams to improve efficiency and effectiveness at all stages of integrations and carve-outs; from helping assess and identify inorganic growth opportunities, to carving out and divesting parts of the business and every aspect in-between. As a Director, you will make an impact by leveraging your education and experience to address key business issues and help tailor solutions to each unique situation.

Additionally, the Director will help facilitate and execute functional integration and carve-out work streams and assist the client teams through the process lifecycle (current state, interim/desired state) and operating model development and optimization.

In FTI Consulting's M&A Advisory practice, we provide transactions support and advisory to organizations undergoing major transitions, such as mergers and buy- and sell-side carve-outs. We maximize the value of transactions by mitigating risk, minimizing business disruption, and accelerating the evolution to the new company operating model. Our team supports clients throughout the entire M&A transaction life cycle, from pre-deal efforts through post-integration, to drive value through the successful execution of strategic objectives while optimizing revenue and cost synergies.

Key Responsibilities:

  • Manage the junior team on multiple tasks across a consulting engagement including modeling and client presentations
  • Supervise research and analytics artifacts and demonstrate team lead-facing or client-facing analysis and insight development
  • Utilize business, finance, accounting, and analytical skills to perform and oversee tasks including: 13-week cash flow models, 3-statement models, and pro-forma scenario models
  • Assess standalone, one-time and stranded costs in a carve-out situation
  • Provide clean room services
  • Execute Day 1 through Day 100+ cross-functional interim and desired state planning, including timing for revenue and cost synergy capture
  • Design and negotiate transition service agreements (TSAs)
  • Design target state customer experience (CCXP) models
  • Develop and implement plans for revenue acceleration and sales effectiveness
  • Develop, create and implement organizational design changes, culture and change management programs and pre- and post-close communications plans
  • Develop work breakdown structure, scope, and/or problem solve for direct functional areas, considering cross-functional downstream and upstream impacts
  • Lead senior client-facing meetings and take full responsibility for client deliverables, including reports, written analyses, and presentations
  • Lead information sharing sessions and serve as a Subject Matter Expert on workstream areas that align with past experiences and skill sets

How You'll Grow:

This is an excellent opportunity to enhance and expand your background across mergers, integrations, and carve-outs and engagement management and project delivery while also gaining valuable management and developmental experience. You will have the opportunity to partner with our internal teams and diverse clients across various industries and continue to grow in new and complex functional areas and technologies.

Basic Qualifications:

  • Bachelor's Degree in Accounting, Finance, Informational Systems, Economics, or related field of study
  • 5+ years of post-graduate combined professional experience
  • Ability to travel to clients and FTI office(s)

Preferred Qualifications:

  • Experience managing and leading 1+ resources on workstreams, specific deliverables and junior staff
  • Exercised knowledge of and experience in the transaction lifecycle, supporting mergers and carve-outs through pre-Sign diligence, Sign-to-Close and Post-Close activities
  • Ability to find approaches to analytical details related to change management and post-merger integration (PMI) methodologies, synergy analysis and value capture, and designing Target Operating Models for transactions
  • Ability to synthesize large sets of data and complex analysis to communicate and defend practical solutions to business problems
  • Working knowledge of the qualitative and quantitative aspects of business problems, with the ability to link business strategy to performance and due diligence research and content
  • Ability to extract key implications from financial statements, corporate functions and underlying revenue, cost and operational performance drivers
  • Experienced in assessing market & commercial dynamics and customer profitability drivers
  • Familiarity in assessing current processes and make recommendations based on analysis
  • Tested ability big data sets to conduct research and analysis on products, markets, competitors and customers to identify risks and opportunities, draw conclusions, and effectively communicate data
  • Proficiency MS Office Suite including MS Excel and PowerPoint
  • Experience in project management and data visualization tools, such as PowerBI, SmartSheet, or similar

Total Wellbeing:

Our goal is to support the wellbeing of you and your familiesphysically, emotionally, and financially. We offer comprehensive benefits such as the following:

  • Competitive total compensation, including bonus earning potential
  • Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
  • Generous paid time off and holidays
  • Company matched 401(k) retirement savings plan
  • Potential for flexible work arrangements
  • Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support.
  • Family care benefits, including back-up child/elder care
  • Employee wellness platform
  • Employee recognition programs
  • Paid time off for volunteering in your community
  • Corporate matching for charitable donations most important to you
  • Make an impact in our communities through company sponsored pro bono work
  • Professional development and certification programs
  • Free in-office snacks and drinks
  • Free smartphone and cellular plan (if applicable)
  • FTI Perks & Discounts at retailers and businesses
  • Upscale offices close to public transportation

About FTI Consulting:

FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of awardwinning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.49 billion in revenues during fiscal year 2023. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Compensation Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual's location, skills, level of experience, and qualifications.

Not Specified
Customer Experience Manager - Contract
🏢 CALPAK
Salary not disclosed
Gardena, CA 3 days ago

At CALPAK, we design thoughtfully crafted travel goods that make movement easier, more joyful, and more personal. As a fast-growing, digitally native brand, our relationship with customers extends far beyond the product itself and is built on trust, responsiveness, and a genuine commitment to care at every touchpoint.

We are seeking an experienced Customer Experience Manager to join our team on an interim basis to cover a maternity leave. The ideal candidate has proven experience in customer service leadership and thrives in a fast-paced, digitally driven environment. This role will report to the Executive Director of DTC and will work closely with colleagues in the digital, marketing, operations, and production departments to drive and achieve customer retention goals. The Interim Senior CX Manager will also oversee our Assistant CX Manager and lead strategic initiatives that advance CALPAK’s customer experience vision.


RESPONSIBILITIES:

Customer Experience Leadership & Strategy

  • Define and evolve the customer experience roadmap, ensuring all CX channels align with brand voice and business objectives.
  • Lead strategic initiatives that drive customer retention, operational efficiency, and overall business growth.
  • Partner with cross-functional teams (retention marketing, production, operations, retail and digital) to analyze customer feedback, identify opportunities, and influence CX-driven decisions.
  • Advance CALPAK’s DTC experience through personalized and proactive customer journeys, improved post-purchase engagement, segmentation strategies, and tailored communication.
  • Enhance the end-to-end digital customer experience through optimized post-purchase flows, self-service tools, customer education, and more.


Team & Workflow Management

  • Oversee the Assistant CX Manager, providing leadership, coaching, and development support.
  • Ensure smooth operations of the offshore CX team, including scheduling, onboarding, performance processes, and alignment with CX KPIs.
  • Own CX workflows and operations across platforms and communication channels to ensure consistency and efficiency.


Data, Reporting & Insights

  • Collaborate with Assistant Manager to analyze findings from current reporting structures and insights to guide CX decision-making.
  • Monitor key performance metrics and identify improvements to maximize efficiency and customer satisfaction.
  • Build frameworks for capturing holistic customer insights (satisfaction, effort, sentiment) and translate findings into meaningful experience enhancements.
  • Strengthen the feedback ecosystem and partner cross-functionally to incorporate customer learnings into product, digital, and operational roadmaps.


CX Systems & Cross-Functional Execution

  • Oversee onboarding and optimization of CX-related platforms, tools, automation, and proactive communication capabilities.
  • Maintain alignment and communication between CX and key stakeholders to ensure goals, feedback, and initiatives are effectively shared.
  • Enhance customer knowledge resources and self-service experiences to reduce friction and empower customers throughout their journey.
  • Stay up to date on industry trends, tools, and best practices to support emerging CX and company-wide needs.


QUALIFICATIONS:

  • 5+ years of experience in customer service environment.
  • Gorgias, Zendesk or similar CRM experience required.
  • Proficiency in Shopify or ecommerce platform experience preferred.
  • Excellent written and verbal communication skills.
  • Experience building, leading, and developing a team.
  • Strong analytical skills and the ability to interpret and act on data insights.
  • A proactive problem solver with strong troubleshooting and escalation judgment.
  • Comfortable with ambiguity and able to take initiative in leading projects.
  • Proven success working cross-functionally with all levels of the organization.
  • Highly collaborative, driven, and passionate about elevating customer experience.
  • Salary range: $80,000–$100,000 annually (annualized for a 6-month contract)
contract
Clinical Research Associate
Salary not disclosed
Libertyville, IL 2 days ago

Summary:

The Lead Specialist Clinical Operations plays a pivotal role in driving our growth and profitability by leading the planning and execution of complex clinical studies. This senior role involves enhanced responsibility for leadership and oversight of clinical operations, ensuring compliance with Sponsor SOPs, Good Clinical Practice, and other relevant clinical research regulations and guidelines including but not limited to FDA Code of Federal Regulations, ISO, and MDCG. The Lead Specialist Clinical Operations serves as a resource and mentor within the Global Clinical Affairs (GCA) department. Role will regularly collaborate with GCA study team members (Clinical Project Management, Biostatistics, Data Management, Clinical Scientist) and cross-functional team members (Regulatory, Quality, R&D, and others). Develops working relationships with and acts as the primary contact for study Investigators, Site Research Staff, ethics committees, and regulatory authorities.

Responsibilities:

Clinical Study Operations Leadership

  • Acts as a member of the GCA study team and contributes strategic input on protocols and supporting essential study documentation as it relates to clinical operations, recruitment, and compliance topics.
  • Develops and maintains strategic relationships with key external stakeholders to optimize clinical trial performance. Represents the company at major scientific meetings and contributes to scientific presentations and publications.
  • Manages ethics submissions, correspondence, and close out. Responsible for coordinating with relevant GCA study team members to address queries within the required timeframe.
  • Leads study recruitment, retention, and compensation efforts.
  • Responsible for shipment of study devices and supplies to clinical sites and/or subjects. Also responsible for maintaining study device accountability throughout each study (initial, interim, and final).
  • Oversees management of the GCA study product lab.

Clinical Study Compliance Oversight

  • Leads the collection and storage of all required eTMF documents as required by Site, Sponsor, and/or CRO.
  • Oversees eTMF internal processes are followed and leads GCA in conducting periodic internal review audits to ensure inspection readiness.
  • Oversees study research staff and study progress to ensure protocol procedures are adhered, are complete, and maintain compliance with regulatory standards.

Advanced Site/Investigator Management

  • Directs the operational aspects of assigned studies, implementing strategies to enhance site performance and compliance. Provides advanced training to site staff, oversees critical safety and efficacy trend analyses, and ensures rigorous adherence to protocol and GCP.
  • Oversees contract development and negotiations for clinical sites, investigators, CROs, and other study vendors.
  • Manages investigators, clinical sites, CRO, and other study vendor relationships.
  • Leads clinical site and investigator pre-study qualification and re-qualification audits.
  • Leads on-site and remote site monitoring visits (selection/qualification, initiation, interim, and close-out) to evaluate compliance in accordance with contracted scope of work and regulatory requirements.
  • Completes monitoring reports and follow-up letters, which includes providing summaries of significant findings, deviations, deficiencies, and recommended action to secure compliance. Escalates issues.

Process Improvement

  • Responsible for leading process improvements within clinical operations, ensuring compliance with relevant guidelines and contributing to the development and updating of clinical SOPs.

Mentorship and Training

  • Provides guidance and professional development support to junior Clinical Operations staff, fostering professional growth within the team.

Essential Functions of the Role:

  • Excellent oral communication skills, communication skills, and problem solving.
  • Must be able to travel up to 25% of the time. Must maintain current driving license and passport.

Work Experience Requirements

  • Number of Overall Years Necessary: 8-12
  • Minimum of 4 years of clinical research monitoring experience.
  • Extensive experience with clinical research studies and clinical operations tasks.
  • Prior experience managing ethics submissions is required.

Education Requirements

  • B.S. or B.A. degree in a scientific field.
  • CRA certification preferred.
  • Minimum of 4 years of clinical research monitoring experience.
  • Equivalent combination of education, training and experience may be accepted in lieu of degree.

Specialized Skills/Technical Knowledge:

  • Expertise in clinical research processes, including comprehensive knowledge of FDA CFR, Good Clinical Practices, ICH, ISO, and MDCG.
  • Proficiency in Microsoft Office Suite and project management tools.
  • Advanced knowledge in medical device clinical research, particularly in areas such as wound care, ostomy, critical care, and/or continence care.
Not Specified
Manager-Housing Choice Voucher Project Based
Salary not disclosed
Philadelphia, PA 2 days ago

Marketing Statement


Under general supervision of the VP - Leased Housing, oversees all aspects of the Housing Choice Voucher Project-Based Voucher (PBV) program, including contracts, eligibility, leasing and continued occupancy functions of all project-based vouchers including the Rental Assistance Demonstration (RAD) and Mod Rehab Program (MOD) PBVs. The Manager will be responsible for all PBV-related key performance indicators and communications with PBV partners. The following supervisory staff will report to the Manager of Project-Based:

• Two PBV Contracts Administrators; and

• Two Team Leads.

Additionally, this position includes a wide range of managerial responsibilities. The Manager will frequently be required to use independent judgment in making recommendations and decisions in accordance with existing procedures or written guidelines, such as PHA policies, PHA’s MTW Agreement, RAD requirements, HUD regulations, handbooks, desk references, and/or existing records. All activities must support the Philadelphia Housing Authority’s (PHA)’s strategic goals and objectives and produce the results that accomplish the goals of the department.

The salary range for this position is $70,964 - $88,706 annually. Placement at any specific point within the stated range is not guaranteed for any candidate. Final compensation will be determined based on the selected candidate's qualifications, experience, and skills, as well as internal equity and organizational considerations.


Qualifications


Minimum Education

Bachelor’s Degree

Minimum Experience

5-8 years of related experience

Preferred Education and Experience

Bachelor’s Degree in public or business administration, social work, or a related field; at least five (5) years’ experience administering a Public Housing, Housing Choice Voucher/Section 8, or other publicly funded housing program, including at least three (3) years at a supervisory level; OR an equivalent combination of education and experience.


Directing and coordinating operations, and assuring compliance with Commonwealth, Federal, and HUD contracting and operational regulations; Interpreting and applying Commonwealth and Federal housing rules and regulations; Using initiative and independent judgment within established procedural guidelines; Overseeing and coordinating internal and external audit operations; Reviewing and analyzing operational and financial records and reports; Evaluating policies and procedures and making recommendations for improvement; Presenting and defending operational reports and information in public meetings; Assessing and prioritizing multiple tasks, projects and demands; and planning and coordinating the work of others; Resolving conflicts between staff, applicants, participants, and owners with tact and professionalism; Working independently, performing relatively complex work in an accurate and timely manner without close supervision; Interacting with people of different social, economic and ethnic backgrounds; Establishing and maintaining effective working relationships with co-workers, clients, owners, and the general public; Operating a personal computer utilizing standard and specialized software; Effective verbal and written communication.


Knowledge of:

PHA organization, operations, policies and procedures; HUD Regulations; RAD requirements, Standard Operating Procedures, other Federal, State and local laws, rules and regulations related to low income housing, including PHA and MTW policies and procedures; Federal and Commonwealth housing authority regulations and reporting requirements, including Code of Federal Regulations, and Department of Housing and Urban Development; Methods, procedures, and standards for PBV record keeping and records management.



Responsibilities


Maintains PBV contract files and a PBV contract database to inform contract units, applicable preferences, initial and redetermined rents, utility allowances and contract changes; Assists with PBV Requests for Proposals, including evaluation of proposals and set up of new contracts in software system; Oversees the preparation, execution and renewal of RAD, Project Based, Mod Rehab and SRO Housing Assistance Payments Contracts that average over $100,000 annually; Provides HAP contract status briefs and summaries when requested; Reviews PBV utilization and compliance and makes recommendations for HAP contract adjustments in response to extended vacancies, HQS issues and owner compliance; Reviews and approves PBV rent increase requests prepared by PBV Contract Administrators; Ensures compliance with PBV Site Based Waiting List (SBWL) administration, including administration of the PBV transfer waiting lists and RAD Choice Mobility requests; Plans, assigns, reviews and coordinates the activities associated with screening, eligibility and leasing for the PBV program pursuant to PHA MTW policies and appliable HUD regulations; Plans, assigns, reviews and coordinates the activities associated with continued occupancy, including annual and interim recertifications of applicant and participant eligibility for PBV continued assistance pursuant to PHA MTW policies and HUD regulations; Conducts reviews of client files to ensure admissions, leasing and regular and interim certifications of participant eligibility for PBV occupancy are conducted pursuant to applicable policies and regulations; Provides guidance to the PBV Contract Administrators and Team Leads on training and follow up steps to improve program transactions; Understands and applies HUD regulations, MTW policies, RAD requirements and PHA procedures; Manages and monitors staff activity to ensure that work and assigned task(s) are performed in accordance with established policies, procedures, performance goals and departmental objectives; Plans, assigns, reviews and coordinates the activities of subordinates; Conducts regular performance review of program supervisors and hourly staff; Participates in the development of new plans and procedures designed to improve operations and in implementing approved policy; Explains new or revised policies, procedures, or laws that impact operations of applicable program area; Retrieves data (Utilization, EIV, Elite Production, financial, and PIC reports) analyzes data, prepares reports and submits to the Leased Housing Division Executive Vice President; Trains new employees and instructs subordinates in the interpretation of applicable provisions and regulations; Coordinates implementation or modification of policies, procedures and processing methods with subordinates; Plans work assignments for timely completion, even work distribution and expeditious processing; Recommends changes in operating procedures and methods to program management as necessary; Ensures program staff provide professional and comprehensive customer service to participants, owners, and other customers; Resolves disputes between the PBV staff, program applicants and participants, and owners; Keeps the Leased Housing Division Executive Vice President informed of applicable program issues as needed; Attends mandatory meetings and trainings; Performs other related duties as assigned. Functional areas may be modified based on management needs and/or priorities.


How To Apply


All applications will be accepted through the Philadelphia Housing Authority’s Jobs Board at Statement


About the Philadelphia Housing Authority (PHA)

Established in 1937, and with an employment workforce of over 1,100, the Philadelphia Housing Authority is a municipal agency providing public housing services to over 76,000 residents in the city of Philadelphia, Pennsylvania.


Financial support for Authority operations and capital needs comes primarily from rent payments and subsidies provided by the U.S. Department of Housing and Urban Development (HUD). PHA is one of a very select group of housing authorities across the nation that has attained Moving to Work (MTW) status. This designation allows housing agencies the opportunity and flexibility, on a local level, to develop and implement innovative housing and self-sufficiency strategies to benefit public housing residents and Housing Choice Voucher Program (HCVP) participants.


PHA is an equal opportunity employer and makes all employment decisions on the basis of individual qualifications without regard to race, creed, color, sex, sexual orientation, gender identify, pregnancy, national origin, ethnicity or ancestry, religion, age, disability, citizenship, marital status, military or veteran status, genetic information, or any other protected characteristics.

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