Intercom Finn Jobs in Usa
38 positions found
I
Engagement Manager– Digital Health Experience
✦ New
Salary not disclosed
Role: Engagement Manager– Digital Health Experience
Location: Remote (U.S.)
Duration: 6-Month Contract
Working Time Zone: PST (Pacific Time Zone)
Position Overview
We are seeking a Engagement Manager– Digital Health Experience to lead the deployment, adoption, and engagement optimization of mobile digital health applications within the U.S. healthcare ecosystem. This role requires a hands-on professional with strong experience in launching digital health platforms, managing deployments, and driving sustained patient engagement through data-driven engagement strategies.
The ideal candidate will have experience deploying consumer-facing healthcare applications used by patients across providers and payer organizations, while leveraging engagement tools and analytics platforms to improve patient adoption, retention, and usage metrics such as DAU/MAU.
This role will work closely with product, engineering, digital marketing, and care management teams to ensure successful rollout of mobile applications and to design engagement loops that increase patient participation and long-term platform usage.
Key Responsibilities
- Lead deployment and rollout of mobile digital health applications across healthcare provider or payer environments.
- Manage end-to-end implementation and project management of digital health platforms, ensuring successful launches and smooth adoption by patient populations.
- Design and implement patient engagement strategies and engagement loops to drive consistent application usage and retention.
- Utilize engagement platforms such as , Intercom, Mixpanel, or similar tools to design communication workflows, patient messaging, and engagement campaigns.
- Monitor and optimize digital engagement metrics, including DAU, MAU, retention rates, and user engagement trends.
- Analyze user behavior data and analytics to improve patient onboarding, engagement journeys, and digital experience.
- Collaborate with product, analytics, and engineering teams to continuously enhance patient engagement features and workflows.
- Coordinate with healthcare stakeholders to ensure digital tools align with clinical workflows and patient care programs.
Required Qualifications
- Strong experience in deploying and managing digital health applications within healthcare provider or payer environments.
- Hands-on experience in project management and platform implementation for consumer-facing digital products.
- Experience driving user engagement, retention, and adoption for mobile or digital applications.
- Familiarity with engagement platforms such as , Intercom, Mixpanel, or similar customer engagement and analytics tools.
- Experience tracking and optimizing digital engagement metrics such as DAU, MAU, retention, and user lifecycle engagement.
- Strong analytical and problem-solving skills with the ability to translate data insights into engagement improvements.
Preferred Qualifications
- Experience working within digital health, healthcare technology, or healthcare consumer platforms.
- Familiarity with healthcare ecosystems including provider systems, payer platforms, and patient engagement solutions.
- Experience integrating engagement tools with mobile health applications or digital health platforms.
- Background working with health systems, health plans, digital health startups, or healthcare technology consulting firms.
Not Specified
R
Product Manager
🏢 Raydar
Salary not disclosed
Agent Product Manager
Salary: $150K – $215K
Location: San Francisco, CA (On-site)
Type: Full-time
Visa Sponsorship: Not available
About the Company
Our client is a high-growth healthcare AI startup founded in 2023 that has raised $102M in funding and grown to ~100 employees. The company builds the most comprehensive agentic AI platform for patient engagement — their omnichannel AI agents integrate directly with EHR/PMS systems to handle patient calls, scheduling, and communication across healthcare specialties. Since launch, the platform has managed over 110M+ patient interactions, reduced average hold times from 11 minutes to 1 minute, and serves thousands of providers with 98%+ resolution rates and 99% scheduling accuracy. They've achieved 15x revenue growth since Q4 2024 and are scaling rapidly across the healthcare industry.
About the Role
Our client is looking for someone with 2–4 years of experience in Consulting, BizOps, or Account Management/Customer Success who has a track record of translating business needs into technical requirements and improving operational processes. You should be comfortable operating in ambiguous, fast-paced environments with an entrepreneurial mindset. Bonus points if you have experience leading product implementations or working with customer service tools like Zendesk or Intercom.
What You'll Do:
- Lead customer onboarding and implementations autonomously to ensure a seamless transition to the platform
- Take ownership of customer feedback and issues, managing them directly to drive resolution and identify product improvements
- Work closely with the Operations Analyst and Engineering teams to support product QA, build insightful reporting, and execute on new features
- Drive automation and scalability by building and refining internal tools, systems, and workflows
- Lead the expansion of customer relationships and contracts by communicating clear business value
- Develop and scale foundational processes from scratch to support rapid growth
Requirements:
- 2–5 years of experience in Consulting, BizOps, or Account Management/Customer Success roles
- Entrepreneurial mindset comfortable with ambiguity
- Experience translating business needs into technical requirements
- Bonus: Experience with product implementations or tools like Zendesk/Intercom
Not Specified
H
Registered Nurse Float Pool
Salary not disclosed
Introduction
HCA Houston Healthcare Conroe is committed to investing in the latest technology enabling nurses to work more efficiently. Are you passionate about delivering patient-centered care? Submit your application for Registered Nurse Float Pool position and spend more time at the bedside with the patient.
BenefitsHCA Houston Healthcare Conroe, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
You contribute to our success let us contribute to yours! Whether you choose to focus on bedside care, a leadership or C-suite role, shape business and operational outcomes, or work to deliver clinical excellence behind the scenes in data science, case management or transfer centers. Unlock your potential at HCA Houston Healthcare Conroe!
Job Summary and QualificationsWhat you will do in this role:
- Greetings and attends to patients/visitors in waiting areas, directing them to other departments, communicating regularly, and keeping them informed of wait times as needed. Promotes and displays a positive, customer-oriented demeanor.
- Performs patient-centered secretarial tasks, such as physician order entry and creating, labeling, and organizing patient charts. Disassembles and files charts after discharge. Always maintains patient confidentiality.
- Receives and directs all incoming calls and relays pertinent messages to others while maintaining accuracy, clarity and confidentiality. Exercises are good judgment and discretion in all communications and escalate issues as appropriate.
- Fosters have a positive first impression by ensuring waiting area and work areas are tidy, organized, and safe for visitors, patients and family members.
- Demonstrates proficiency in the use of computer and other office equipment, including all equipment used for communication, such as intercoms, fax machines, and clinical documentation systems.
- Orders and re-stocks office and other unit supply as needed. Performs minor office equipment repairs and upkeep.
- Current licensure in Texas or an approved compact state as a Registered Nurse.
- Graduation from an accredited School of Professional Nursing.
- Current BCLS -AHA
- 1 year of acute care hospital experience
At HCA Houston Healthcare Conroe, superior healthcare meets the comfort and convenience of a comprehensive hospital, close to home, in Conroe, Texas. We have been providing high-quality healthcare to the Montgomery County region for more than 80 years. During that time we have grown to become a full-service 330+ bed medical center and a tertiary referral center – all while remaining true to our mission of providing care, above all else. As a regional, tertiary referral center, other hospitals rely on us when higher levels of acute care are necessary. HCA Houston Conroe was the first hospital in Montgomery County to achieve the designation of a Level II Trauma Center. We are also a Certified Primary Stroke Center, an Accredited Chest Pain Center, and a designated Level III Neonatal ICU in order to treat for the most vulnerable patients of all ages. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
Join a family that cares about every stage in your career! We are interviewing candidates for our Registered Nurse Float Pool opening. Apply today and a member of our Talent Acquisition team will reach out.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Not Specified
Mental Health Technician - Acute Psychiatric Adult - Full Time
Salary not disclosed
Description
Summary:Facilitates the provision of patient care by performing specific nursing tasks in accordance with organizational and regulatory compliance. This position requires the full understanding and active participation in fulfilling the Mission of CHRISTUS St. Patrick Hospital and demonstrating behavior consistent with the Core Values.Responsibilities:
* Maintains continuous alertness and response to patient safety issues and participates in maintaining a safe and secure patient care environment
Uses patient identifiers as defined by policy
Makes rounds to assure patient safety and satisfaction
Answers call lights promptly
Maintains falls precautions
Performs complete hand-off communication clearly and effectively
Provides emergency assistance within the defined role
Maintains a hazard-free work environment
Maintains unit security
Participates in emergency and disaster plans
Initiates call for emergencies and responds to staff needs
Complies with regulatory agency guidelines/rules
Performs appropriate luggage package checks removing and properly securing contraband.
Make rounds on patients at least every 15 mins intervals on both day and night
* Adheres to Christus policies and procedures and the standards of JC, OSHA, DHH, HIPAA, etc
Maintains infection control standards by using proper isolation techniques, handwashing and standard precautions
Provides privacy and maintenance of confidentiality
Promotes patients right to make personal choices to accommodate their needs and be free from abuse, mistreatment and neglect, reporting any instances of maltreatment to appropriate personnel
Gives assistance in resolving grievances and disputes
Provides needed assistance in getting to and participating in patient and family meetings and other activities
Maintains care and security of patient's personal possessions
Works with nursing staff to reduce need for restraints
Screens telephone calls and visitor requests to protect patient confidentiality
Restricts access to patient information (e.G., charts, computers, etc.)
Demonstrates knowledge of informed consent
Recognizes age, diversity specific needs/issues of customers served
* Communicates with patient/family/staff members in ways that demonstrate
Spends time with and listens to patients and families as needed. Reports patients and family's fears, problems and anxieties to the professional staff.
Awareness of age-specific needs and developmental tasks
Sensitivity and openness for allowing the patient to make personal choices
Reinforcement of the patient plan of care and education goals, e.G. use of incentive spirometer, frequent ambulation, NPO status, etc.
The ability to involve the patient/family as a source of emotional support
Has good listening skills
Treats patients with compassion
Exhibits motivation and interest in working with psychiatric patients
* Communicates with team members demonstrating
Prompt reporting of changes in patient condition
Timely awareness & reporting of clinical and equipment alarms
Appropriate access to the chain-of-command
Collaboration with the multidisciplinary team
Exhibits capability to handle crisis situations appropriately
Exhibits assertiveness skills when enforcing guidelines and rules
Exhibits independent decision-making skills, yet is able to discern the need for professional staff input.
* Performs communication using various technology applications
Communicates with patients and staff via intercom
Sends/receives documents via fax
Sends/receives email and uses other programs/tools
Contacts personnel via telecommunication systems (e.G., pagers, cell phone)
Answers and processes calls using proper telephone etiquette
* Maintains responsibility for learning needs and remains current on all aspects of the nursing assistant role
Attends inservices, department, staff or other required meetings
Reviews facility specific publications, memos, policies and other job related publications
Yearly CPI Training
Yearly CPR
Utilize knowledge of computer skills as changes occur
* Performs basic nursing skills competently and in accordance with Christus policies and procedures following initial competence validation
Taking, recording and reporting vital signs
Taking, recording and reporting other clinical measurements such as pulse oximetry and bedside glucose
Measuring, recording and reporting height/weight, nutritional and fluid intake/output
Recognizing and reporting abnormal changes in body functioning
Care of catheters, colostomies and ileostomies within scope of practice
Specimen collection and delivery
Using appropriate moving and lifting techniques and equipment
Caring for the dying patient including post-mortem care
* Performs patient care skills needed to assure patient comfort and safety
Bathing, grooming (mouth care, shaving, hair care) and dressing
Toileting, walking and skin care
Tray distribution and assisting with eating (proper feeding techniques and aspiration precautions) and hydration
Transferring, positioning, turning and encouraging range of motion
Recording patient care activities
Assisting with transporting patients
Assisting with admission, transfer and/or discharge processes including securing assistive devices and personal effects
* Participates in care of the patient environment and equipment
Maintains cleanliness of room and bedside area
Replenishes water, linen, towels, etc.
Maintains cleanliness of bedside mechanical equipment including oxygen and suction
Reapplication of sequential compression devices
Requirements:Education/Skills
* High School Diploma required
Experience
* 1 year of mental health tech experience preferred.
Licenses, Registrations or Certifications
* Current certification with the American Heart Association Basic Life Support or completion within 90 days of employment.* Current de-escalation training or completion within 90 days of employment with annual recertification.
Work Schedule:
7AM - 7PMWork Type:Full Time
Summary:Facilitates the provision of patient care by performing specific nursing tasks in accordance with organizational and regulatory compliance. This position requires the full understanding and active participation in fulfilling the Mission of CHRISTUS St. Patrick Hospital and demonstrating behavior consistent with the Core Values.Responsibilities:
* Maintains continuous alertness and response to patient safety issues and participates in maintaining a safe and secure patient care environment
Uses patient identifiers as defined by policy
Makes rounds to assure patient safety and satisfaction
Answers call lights promptly
Maintains falls precautions
Performs complete hand-off communication clearly and effectively
Provides emergency assistance within the defined role
Maintains a hazard-free work environment
Maintains unit security
Participates in emergency and disaster plans
Initiates call for emergencies and responds to staff needs
Complies with regulatory agency guidelines/rules
Performs appropriate luggage package checks removing and properly securing contraband.
Make rounds on patients at least every 15 mins intervals on both day and night
* Adheres to Christus policies and procedures and the standards of JC, OSHA, DHH, HIPAA, etc
Maintains infection control standards by using proper isolation techniques, handwashing and standard precautions
Provides privacy and maintenance of confidentiality
Promotes patients right to make personal choices to accommodate their needs and be free from abuse, mistreatment and neglect, reporting any instances of maltreatment to appropriate personnel
Gives assistance in resolving grievances and disputes
Provides needed assistance in getting to and participating in patient and family meetings and other activities
Maintains care and security of patient's personal possessions
Works with nursing staff to reduce need for restraints
Screens telephone calls and visitor requests to protect patient confidentiality
Restricts access to patient information (e.G., charts, computers, etc.)
Demonstrates knowledge of informed consent
Recognizes age, diversity specific needs/issues of customers served
* Communicates with patient/family/staff members in ways that demonstrate
Spends time with and listens to patients and families as needed. Reports patients and family's fears, problems and anxieties to the professional staff.
Awareness of age-specific needs and developmental tasks
Sensitivity and openness for allowing the patient to make personal choices
Reinforcement of the patient plan of care and education goals, e.G. use of incentive spirometer, frequent ambulation, NPO status, etc.
The ability to involve the patient/family as a source of emotional support
Has good listening skills
Treats patients with compassion
Exhibits motivation and interest in working with psychiatric patients
* Communicates with team members demonstrating
Prompt reporting of changes in patient condition
Timely awareness & reporting of clinical and equipment alarms
Appropriate access to the chain-of-command
Collaboration with the multidisciplinary team
Exhibits capability to handle crisis situations appropriately
Exhibits assertiveness skills when enforcing guidelines and rules
Exhibits independent decision-making skills, yet is able to discern the need for professional staff input.
* Performs communication using various technology applications
Communicates with patients and staff via intercom
Sends/receives documents via fax
Sends/receives email and uses other programs/tools
Contacts personnel via telecommunication systems (e.G., pagers, cell phone)
Answers and processes calls using proper telephone etiquette
* Maintains responsibility for learning needs and remains current on all aspects of the nursing assistant role
Attends inservices, department, staff or other required meetings
Reviews facility specific publications, memos, policies and other job related publications
Yearly CPI Training
Yearly CPR
Utilize knowledge of computer skills as changes occur
* Performs basic nursing skills competently and in accordance with Christus policies and procedures following initial competence validation
Taking, recording and reporting vital signs
Taking, recording and reporting other clinical measurements such as pulse oximetry and bedside glucose
Measuring, recording and reporting height/weight, nutritional and fluid intake/output
Recognizing and reporting abnormal changes in body functioning
Care of catheters, colostomies and ileostomies within scope of practice
Specimen collection and delivery
Using appropriate moving and lifting techniques and equipment
Caring for the dying patient including post-mortem care
* Performs patient care skills needed to assure patient comfort and safety
Bathing, grooming (mouth care, shaving, hair care) and dressing
Toileting, walking and skin care
Tray distribution and assisting with eating (proper feeding techniques and aspiration precautions) and hydration
Transferring, positioning, turning and encouraging range of motion
Recording patient care activities
Assisting with transporting patients
Assisting with admission, transfer and/or discharge processes including securing assistive devices and personal effects
* Participates in care of the patient environment and equipment
Maintains cleanliness of room and bedside area
Replenishes water, linen, towels, etc.
Maintains cleanliness of bedside mechanical equipment including oxygen and suction
Reapplication of sequential compression devices
Requirements:Education/Skills
* High School Diploma required
Experience
* 1 year of mental health tech experience preferred.
Licenses, Registrations or Certifications
* Current certification with the American Heart Association Basic Life Support or completion within 90 days of employment.* Current de-escalation training or completion within 90 days of employment with annual recertification.
Work Schedule:
7AM - 7PMWork Type:Full Time
permanent
Mental Health Technician - Acute Psychiatric Adult - Prn
🏢 Christus Health
Salary not disclosed
Description
Summary:Facilitates the provision of patient care by performing specific nursing tasks in accordance with organizational and regulatory compliance. This position requires the full understanding and active participation in fulfilling the Mission of CHRISTUS St. Patrick Hospital and demonstrating behavior consistent with the Core Values.Responsibilities:Maintains continuous alertness and response to patient safety issues and participates in maintaining a safe and secure patient care environment
Uses patient identifiers as defined by policyMakes rounds to assure patient safety and satisfactionAnswers call lights promptlyMaintains falls precautionsPerforms complete hand-off communication clearly and effectivelyProvides emergency assistance within the defined roleMaintains a hazard-free work environmentMaintains unit securityParticipates in emergency and disaster plansInitiates call for emergencies and responds to staff needsComplies with regulatory agency guidelines/rulesPerforms appropriate luggage package checks removing and properly securing contraband.Make rounds on patients at least every 15 mins intervals on both day and night
Adheres to Christus policies and procedures and the standards of JC, OSHA, DHH, HIPAA, etc
Maintains infection control standards by using proper isolation techniques, handwashing and standard precautionsProvides privacy and maintenance of confidentialityPromotes patients right to make personal choices to accommodate their needs and be free from abuse, mistreatment and neglect, reporting any instances of maltreatment to appropriate personnelGives assistance in resolving grievances and disputesProvides needed assistance in getting to and participating in patient and family meetings and other activitiesMaintains care and security of patient's personal possessionsWorks with nursing staff to reduce need for restraintsScreens telephone calls and visitor requests to protect patient confidentialityRestricts access to patient information (e.G., charts, computers, etc.)Demonstrates knowledge of informed consentRecognizes age, diversity specific needs/issues of customers served
Communicates with patient/family/staff members in ways that demonstrate
Spends time with and listens to patients and families as needed. Reports patients and family's fears, problems and anxieties to the professional staff.Awareness of age-specific needs and developmental tasksSensitivity and openness for allowing the patient to make personal choicesReinforcement of the patient plan of care and education goals, e.G. use of incentive spirometer, frequent ambulation, NPO status, etc.The ability to involve the patient/family as a source of emotional supportHas good listening skillsTreats patients with compassionExhibits motivation and interest in working with psychiatric patients
Communicates with team members demonstrating
Prompt reporting of changes in patient conditionTimely awareness & reporting of clinical and equipment alarmsAppropriate access to the chain-of-commandCollaboration with the multidisciplinary teamExhibits capability to handle crisis situations appropriatelyExhibits assertiveness skills when enforcing guidelines and rulesExhibits independent decision-making skills, yet is able to discern the need for professional staff input.
Performs communication using various technology applications
Communicates with patients and staff via intercomSends/receives documents via faxSends/receives email and uses other programs/toolsContacts personnel via telecommunication systems (e.G., pagers, cell phone)Answers and processes calls using proper telephone etiquette
Maintains responsibility for learning needs and remains current on all aspects of the nursing assistant role
Attends inservices, department, staff or other required meetingsReviews facility specific publications, memos, policies and other job related publicationsYearly CPI TrainingYearly CPRUtilize knowledge of computer skills as changes occur
Performs basic nursing skills competently and in accordance with Christus policies and procedures following initial competence validation
Taking, recording and reporting vital signsTaking, recording and reporting other clinical measurements such as pulse oximetry and bedside glucoseMeasuring, recording and reporting height/weight, nutritional and fluid intake/outputRecognizing and reporting abnormal changes in body functioningCare of catheters, colostomies and ileostomies within scope of practiceSpecimen collection and deliveryUsing appropriate moving and lifting techniques and equipmentCaring for the dying patient including post-mortem care
Performs patient care skills needed to assure patient comfort and safety
Bathing, grooming (mouth care, shaving, hair care) and dressingToileting, walking and skin careTray distribution and assisting with eating (proper feeding techniques and aspiration precautions) and hydrationTransferring, positioning, turning and encouraging range of motionRecording patient care activitiesAssisting with transporting patientsAssisting with admission, transfer and/or discharge processes including securing assistive devices and personal effects
Participates in care of the patient environment and equipment
Maintains cleanliness of room and bedside areaReplenishes water, linen, towels, etc.Maintains cleanliness of bedside mechanical equipment including oxygen and suctionReapplication of sequential compression devices
Requirements:Education/SkillsHigh School Diploma requiredExperience1 year of mental health tech experience preferred.Licenses, Registrations or CertificationsCurrent certification with the American Heart Association Basic Life Support or completion within 90 days of employment.Current de-escalation training or completion within 90 days of employment with annual recertification.Work Schedule:
PRNWork Type:Per Diem As Needed
Summary:Facilitates the provision of patient care by performing specific nursing tasks in accordance with organizational and regulatory compliance. This position requires the full understanding and active participation in fulfilling the Mission of CHRISTUS St. Patrick Hospital and demonstrating behavior consistent with the Core Values.Responsibilities:Maintains continuous alertness and response to patient safety issues and participates in maintaining a safe and secure patient care environment
Uses patient identifiers as defined by policyMakes rounds to assure patient safety and satisfactionAnswers call lights promptlyMaintains falls precautionsPerforms complete hand-off communication clearly and effectivelyProvides emergency assistance within the defined roleMaintains a hazard-free work environmentMaintains unit securityParticipates in emergency and disaster plansInitiates call for emergencies and responds to staff needsComplies with regulatory agency guidelines/rulesPerforms appropriate luggage package checks removing and properly securing contraband.Make rounds on patients at least every 15 mins intervals on both day and night
Adheres to Christus policies and procedures and the standards of JC, OSHA, DHH, HIPAA, etc
Maintains infection control standards by using proper isolation techniques, handwashing and standard precautionsProvides privacy and maintenance of confidentialityPromotes patients right to make personal choices to accommodate their needs and be free from abuse, mistreatment and neglect, reporting any instances of maltreatment to appropriate personnelGives assistance in resolving grievances and disputesProvides needed assistance in getting to and participating in patient and family meetings and other activitiesMaintains care and security of patient's personal possessionsWorks with nursing staff to reduce need for restraintsScreens telephone calls and visitor requests to protect patient confidentialityRestricts access to patient information (e.G., charts, computers, etc.)Demonstrates knowledge of informed consentRecognizes age, diversity specific needs/issues of customers served
Communicates with patient/family/staff members in ways that demonstrate
Spends time with and listens to patients and families as needed. Reports patients and family's fears, problems and anxieties to the professional staff.Awareness of age-specific needs and developmental tasksSensitivity and openness for allowing the patient to make personal choicesReinforcement of the patient plan of care and education goals, e.G. use of incentive spirometer, frequent ambulation, NPO status, etc.The ability to involve the patient/family as a source of emotional supportHas good listening skillsTreats patients with compassionExhibits motivation and interest in working with psychiatric patients
Communicates with team members demonstrating
Prompt reporting of changes in patient conditionTimely awareness & reporting of clinical and equipment alarmsAppropriate access to the chain-of-commandCollaboration with the multidisciplinary teamExhibits capability to handle crisis situations appropriatelyExhibits assertiveness skills when enforcing guidelines and rulesExhibits independent decision-making skills, yet is able to discern the need for professional staff input.
Performs communication using various technology applications
Communicates with patients and staff via intercomSends/receives documents via faxSends/receives email and uses other programs/toolsContacts personnel via telecommunication systems (e.G., pagers, cell phone)Answers and processes calls using proper telephone etiquette
Maintains responsibility for learning needs and remains current on all aspects of the nursing assistant role
Attends inservices, department, staff or other required meetingsReviews facility specific publications, memos, policies and other job related publicationsYearly CPI TrainingYearly CPRUtilize knowledge of computer skills as changes occur
Performs basic nursing skills competently and in accordance with Christus policies and procedures following initial competence validation
Taking, recording and reporting vital signsTaking, recording and reporting other clinical measurements such as pulse oximetry and bedside glucoseMeasuring, recording and reporting height/weight, nutritional and fluid intake/outputRecognizing and reporting abnormal changes in body functioningCare of catheters, colostomies and ileostomies within scope of practiceSpecimen collection and deliveryUsing appropriate moving and lifting techniques and equipmentCaring for the dying patient including post-mortem care
Performs patient care skills needed to assure patient comfort and safety
Bathing, grooming (mouth care, shaving, hair care) and dressingToileting, walking and skin careTray distribution and assisting with eating (proper feeding techniques and aspiration precautions) and hydrationTransferring, positioning, turning and encouraging range of motionRecording patient care activitiesAssisting with transporting patientsAssisting with admission, transfer and/or discharge processes including securing assistive devices and personal effects
Participates in care of the patient environment and equipment
Maintains cleanliness of room and bedside areaReplenishes water, linen, towels, etc.Maintains cleanliness of bedside mechanical equipment including oxygen and suctionReapplication of sequential compression devices
Requirements:Education/SkillsHigh School Diploma requiredExperience1 year of mental health tech experience preferred.Licenses, Registrations or CertificationsCurrent certification with the American Heart Association Basic Life Support or completion within 90 days of employment.Current de-escalation training or completion within 90 days of employment with annual recertification.Work Schedule:
PRNWork Type:Per Diem As Needed
Not Specified
Hybrid Pharmacist - 4 Days Retail/1 Day Remote (MO)
Salary not disclosed
*This role will be based out of our various retail locations throughout Missouri along with one day per week working from home supporting centralized services*
Job Summary
Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience. #LI-Hybrid Job Responsibilities
* Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
* Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
* Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
* Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
* Supports company policies, procedures, mission, values, and standards of ethics and integrity.
* Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
* Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
* Maintains and develops relationships with medical providers and other health professionals.
* Ensures pharmacy staff follows up with medical providers' to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
* Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
* Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
* Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
* Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
* Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
* Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.
About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
* BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
* Current Pharmacist license as granted by the appropriate state licensing authority.
* Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
* Certified Immunizer or willing to become an immunizer within 90 days of hire.
* Willing and able to work effectively in different and/or multiple work environments (such as Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).
Preferred Qualifications
* At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
* Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
* Experience with pharmacy technology including Intercom, Promise, and Plus.
* Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
Kansas City, St. Louis, Florissant, St. Peters, Springfield
We will consider employment of qualified applicants with arrest and conviction records.
#LI-MF1
Salary Range: $127,920 - $168,896 / Salaried
Remote working/work at home options are available for this role.
Job Summary
Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience. #LI-Hybrid Job Responsibilities
* Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
* Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
* Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
* Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
* Supports company policies, procedures, mission, values, and standards of ethics and integrity.
* Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
* Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
* Maintains and develops relationships with medical providers and other health professionals.
* Ensures pharmacy staff follows up with medical providers' to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
* Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
* Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
* Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
* Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
* Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
* Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.
About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
* BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
* Current Pharmacist license as granted by the appropriate state licensing authority.
* Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
* Certified Immunizer or willing to become an immunizer within 90 days of hire.
* Willing and able to work effectively in different and/or multiple work environments (such as Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).
Preferred Qualifications
* At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
* Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
* Experience with pharmacy technology including Intercom, Promise, and Plus.
* Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
Kansas City, St. Louis, Florissant, St. Peters, Springfield
We will consider employment of qualified applicants with arrest and conviction records.
#LI-MF1
Salary Range: $127,920 - $168,896 / Salaried
Remote working/work at home options are available for this role.
Not Specified
Hybrid Pharmacist - 4 Days Retail/1 Day Remote (TN)
🏢 Walgreens
Salary not disclosed
Job Summary
* This role will be based out of our various retail locations throughout Tennessee along with one day per week working from home supporting centralized services*
Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience. Job Responsibilities
* Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
* Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
* Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
* Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
* Supports company policies, procedures, mission, values, and standards of ethics and integrity.
* Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
* Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
* Maintains and develops relationships with medical providers and other health professionals.
* Ensures pharmacy staff follows up with medical providers' to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
* Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
* Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
* Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
* Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
* Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
* Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.
About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
#LI-JJ1
#LI-Hybrid
Basic Qualifications
* BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
* Current Pharmacist license as granted by the appropriate state licensing authority.
* Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
* Certified Immunizer or willing to become an immunizer within 90 days of hire.
* Willing and able to work effectively in different and/or multiple work environments (such as Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).
Preferred Qualifications
* At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
* Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
* Experience with pharmacy technology including Intercom, Promise, and Plus.
* Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
Clarksville, Gallatin, Lawrenceburg, Manchester, Murfreesboro, Nashville
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $122,096 - $157,976 / Salaried
Remote working/work at home options are available for this role.
* This role will be based out of our various retail locations throughout Tennessee along with one day per week working from home supporting centralized services*
Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience. Job Responsibilities
* Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
* Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
* Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
* Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
* Supports company policies, procedures, mission, values, and standards of ethics and integrity.
* Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
* Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
* Maintains and develops relationships with medical providers and other health professionals.
* Ensures pharmacy staff follows up with medical providers' to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
* Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
* Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
* Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
* Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
* Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
* Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.
About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
#LI-JJ1
#LI-Hybrid
Basic Qualifications
* BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
* Current Pharmacist license as granted by the appropriate state licensing authority.
* Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
* Certified Immunizer or willing to become an immunizer within 90 days of hire.
* Willing and able to work effectively in different and/or multiple work environments (such as Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).
Preferred Qualifications
* At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
* Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
* Experience with pharmacy technology including Intercom, Promise, and Plus.
* Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
Clarksville, Gallatin, Lawrenceburg, Manchester, Murfreesboro, Nashville
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $122,096 - $157,976 / Salaried
Remote working/work at home options are available for this role.
Not Specified
Hybrid Pharmacist - 4 Days Retail/1 Day Remote (NC)
🏢 Walgreens
Salary not disclosed
Job Summary
*This role will be based out of our various retail locations throughout North Carolina along with one day per week working from home supporting centralized services.*
Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience. Job Responsibilities
* Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
* Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
* Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
* Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
* Supports company policies, procedures, mission, values, and standards of ethics and integrity.
* Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
* Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
* Maintains and develops relationships with medical providers and other health professionals.
* Ensures pharmacy staff follows up with medical providers' to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
* Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
* Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
* Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
* Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
* Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
* Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.
About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
* BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
* Current Pharmacist license as granted by the appropriate state licensing authority.
* Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
* Certified Immunizer or willing to become an immunizer within 90 days of hire.
* Willing and able to work effectively in different and/or multiple work environments (such as
* Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).
Preferred Qualifications
* At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
* Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
* Experience with pharmacy technology including Intercom, Promise, and Plus.
* Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
Winston-Salem, Wilmington, Greensboro, Edenton, Asheville, Elkin, Winston
We will consider employment of qualified applicants with arrest and conviction records.
#LI-SC1
Salary Range: $134,368 - $157,976 / Salaried
Remote working/work at home options are available for this role.
*This role will be based out of our various retail locations throughout North Carolina along with one day per week working from home supporting centralized services.*
Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience. Job Responsibilities
* Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
* Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
* Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
* Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
* Supports company policies, procedures, mission, values, and standards of ethics and integrity.
* Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
* Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
* Maintains and develops relationships with medical providers and other health professionals.
* Ensures pharmacy staff follows up with medical providers' to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
* Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
* Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
* Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
* Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
* Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
* Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.
About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
* BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
* Current Pharmacist license as granted by the appropriate state licensing authority.
* Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
* Certified Immunizer or willing to become an immunizer within 90 days of hire.
* Willing and able to work effectively in different and/or multiple work environments (such as
* Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).
Preferred Qualifications
* At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
* Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
* Experience with pharmacy technology including Intercom, Promise, and Plus.
* Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
Winston-Salem, Wilmington, Greensboro, Edenton, Asheville, Elkin, Winston
We will consider employment of qualified applicants with arrest and conviction records.
#LI-SC1
Salary Range: $134,368 - $157,976 / Salaried
Remote working/work at home options are available for this role.
Not Specified
C
Customer Service Specialist (CSC) 1
Salary not disclosed
Job Title: Customer Service Specialist (CSC) 1 Location: Dallas , TX 75246 Duration: 6 Months Job summary: This includes answering phones for public and internal (employee, patient, visitor) customers, documentation and dispatch of work requests.
Ability to assist in special projects.
What is expected (essential functions): Proficient in ALL phone and work request dispatch responsibilities.
Ability to fill in for CR 1's on any shift.
Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV.
Assists with the workflow and assignments for patient transporters.
Leads or participates in projects in support of the department.
Responsible for providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department.
Expectations listed are intended to describe essential functions only and management retains the right to reassign duties & responsibilities to this position at any time.
Performs all position appropriate duties as required in a competent, professional, and courteous manner.
Knowledge, skills and abilities: Ability to handle difficult situations; providing conflict resolution if necessary.
Excellent customer service skills.
Ability to read and write in the English language.
Proficiency with the Microsoft Office Suite of software.
Ability to comprehend instructions, correspondence, memos, and other forms of verbal and written communications.
Ability to be successful in a stressful, fast-paced environment.
Education: H.S.
Diploma/GED Equivalent.
Experience: 1+ year experience required.
Ability to assist in special projects.
What is expected (essential functions): Proficient in ALL phone and work request dispatch responsibilities.
Ability to fill in for CR 1's on any shift.
Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV.
Assists with the workflow and assignments for patient transporters.
Leads or participates in projects in support of the department.
Responsible for providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department.
Expectations listed are intended to describe essential functions only and management retains the right to reassign duties & responsibilities to this position at any time.
Performs all position appropriate duties as required in a competent, professional, and courteous manner.
Knowledge, skills and abilities: Ability to handle difficult situations; providing conflict resolution if necessary.
Excellent customer service skills.
Ability to read and write in the English language.
Proficiency with the Microsoft Office Suite of software.
Ability to comprehend instructions, correspondence, memos, and other forms of verbal and written communications.
Ability to be successful in a stressful, fast-paced environment.
Education: H.S.
Diploma/GED Equivalent.
Experience: 1+ year experience required.
Not Specified
Member Services Representative (Albany)
Salary not disclosed
Description:
Requirements:
Job Title: Member Services Representative
Department: Membership
Work Location: Albany and/or Troy Clubhouse
Reports to: Membership Director
Salary: $15.50-$16.00/hr
Hours & Schedule: 15-25 hours/ week hours may vary based on hours of operation
Classification: Part-Time, Non-Exempt
Benefits: Sick leave, Supplemental health insurance, New York Paid Family Leave benefits, employee assistance program (EAP), and eligibility for additional third-party discounts.
Organizational Values
At the Boys & Girls Clubs of the Capital Area (BGCCA), you’ll find more than just a job. You’ll be part of realizing our mission to inspire and enable all young people, especially those who need us most, to realize their full potential as productive, responsible and caring citizens. Our team works together to ensure that youth in the Capital Area are given an opportunity to succeed and flourish in today’s fast paced environment.
Overview of Your Role
The primary function of the Member Services Representative will be to deliver professional customer service, relationship building and sales skills to create a welcoming environment at BGCCA. The incumbent will provide in-depth information related to BGCCA programs, activities, and special events while assisting with the attraction and retention of members, including the collection and processing of monetary transactions and information for members, participants and guests. The position also supports data collection and analysis systems and may assist with other administrative or clerical support activities as assigned.
KEY ROLES (Essential Job Responsibilities):
The following job functions are considered essential for this position:
- Greet and welcome guests as soon as they arrive at the office and notify appropriate staff of visitors.
- Maintain office security by following safety procedures and controlling access via the reception desk. (manage intercom system, monitor logbook, assist with main office security systems)
- Maintain electronic and hard copy filing systems, ensuring accuracy and timely updates for easy information retrieval.
- Keep updated records of office cash handlings and store all records appropriately.
- Provide basic and accurate information regarding Club programs/events in-person and via phone/email.
- Answer, screen, and forward incoming phone calls professionally
- Manage and update general voicemail/message service and receive and distribute messages accordingly.
- Receive, sort, and distribute daily mail/deliveries.
- Respond to and follow procedures for incidents and emergencies as the main point of contact.
- Act as the main point of contact for all Club-Main Office communications, including incident/injury reporting to external providers as necessary.
- Perform other clerical receptionist duties such as photocopying, sorting, filing, and data entry for Main Office staff as needed.
WORK ENVIRONMENT:
Fast-paced office environment serving as the primary reception and communication hub. Regular interaction with diverse populations including youth members, families, staff, and community partners. May involve handling cash transactions and confidential information.
TRAVEL REQUIRED:
No regular travel required. Occasional local travel between Albany and Troy locations may be requested based on operational needs.
RELATIONSHIPS:
Internal: Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain or interpret guidelines/instructions.
External: Maintains contact as needed with external community groups, schools, members’ parents and others to assist in answering questions or resolving issues that might arise.
Requirements:
CREDENTIALS, SKILLS/KNOWLEDGE REQUIRED:
Education and Experience:
- High School Diploma or GED required
- Associate's degree preferred
- Minimum 1 year experience in member services and/or customer service
- Experience with computers, software, phone systems, and data management preferred
- Must be 21 years of age
Required Certifications:
- Must complete all required BGCCA training within first 60 days of employment
Required Skills/Abilities:
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Ability to work independently and in a team-oriented environment
- Strong analytical and problem-solving skills
- Excellent organizational skills and attention to detail
- Ability to prioritize tasks appropriately
- Excellent time management skills with proven ability to meet deadlines
- Ability to function well in a high-paced and at times stressful environment
- Proficient with Google Office Suite or related software
- Cash handling experience preferred
- Must pass a comprehensive background check, including fingerprinting, child abuse clearance, and sex offender registry check, as required by BGCCA.
PHYSICAL REQUIREMENTS:
This position may require:
- Standing/walking for up to 6 hours per day
- Ability to lift and move up to 25 pounds
- Fine motor coordination for computer work and filing
- Regular verbal communication with children, staff, and parents
- Visual acuity to monitor office activities and review documents
- Ability to sit for extended periods while performing desk work
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The Boys & Girls Clubs of the Capital Area is an Equal Opportunity Employer and is committed to recruiting and hiring a diverse workforce. Persons from diverse backgrounds including communities of color, people with disabilities, and the LGBTQ+ community are encouraged to apply.
Compensation details: 16.25-16.75 Hourly Wage
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