Human Resources Business Partner

Human Resources Business Partner

Location: Syracuse, NY | Type: Full-Time

About the Role

We are conducting an exclusive search for a Human Resources Business Partner to serve as the primary point of contact for client companies and their employees in the Syracuse area. In this client-facing role, you'll support day-to-day HR, payroll, and benefits needs while helping ensure a positive employee and client experience.

Key Responsibilities

• Respond to employee and client inquiries related to payroll, benefits, and HR policies
• Resolve issues quickly and escalate complex matters to internal subject matter experts
• Prepare and manage unemployment claims and attend hearings when required
• Maintain knowledge of employment laws and compliance requirements
• Assist with employee handbook development and policy updates
• Coordinate workplace harassment prevention training and HR investigations
• Support workers' compensation claims and documentation
• Respond to benefits inquiries and assist with payroll document requests
• Maintain regular communication with client companies and support HR initiatives
• Utilize HRIS systems and Excel to manage HR data and reporting

Qualifications

• Minimum 2 years of HR or customer service experience
• Experience with HR systems or HRIS platforms preferred
• SHRM-CP, SHRM-SCP, or PHR certification is a plus
• Strong communication, problem-solving, and organizational skills
• Proficiency in Microsoft Office, including Excel

Perks & Benefits

• Competitive salary and benefits package
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development opportunities
• Supportive team culture at an organization recognized among Central New York's Best Places to Work

If you enjoy working in a dynamic, client-facing HR role where no two days are the same, we encourage you to apply!