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• Interacts with co-workers, patients, their family/designated care partner(s), and other staff consistent with the values of Jefferson. Integrates Evidence-Based Practice, clinical expertise, patients, their family/designated care partner(s) preferences and cultural beliefs and values for delivery of optimal healthcare.
• Partners with patients, their family/designated care partner(s)) in identifying learning needs and priorities and provides education in ways that are useful, understandable, and affirming. Minimizes risk of harm to patients and others by following established nursing practices and protocols and individual performance.
• Uses information technology to communicate, manage knowledge, mitigate error, and support ethical decision making. Uses data to monitor the outcomes of care processes and uses improvement methods to design and test changes to continuously improve the quality and safety of patient care.
• Functions effectively within nursing and inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care. Recognizes the patients, their family/designated care partner(s) in providing safe, compassionate and coordinated care based on respect for patient's personal preferences, priorities, needs, and cultural beliefs and values.
• Creates an environment of belonging and inclusion, demonstrating skills in problem solving and conflict resolution. Demonstrates a commitment to learning and seeks opportunities for continued professional growth and development and acts in primary preceptor role to appropriate staff members
• Actively participates in hospital- and practice setting-based committees, including safety and quality improvement. Demonstrates willingness to give and receive feedback and integrates appropriate changes into practice.

• Specialized Diploma Graduate of an accredited school of nursing required

• Bachelor's Degree BSN or completion of BSN or appropriate advanced degree within 3 years of hire strongly preferred

• 1 year Previous experience as an RN in an acute care setting strongly preferred

• Patient-and Family-Centered Practice Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care and care planning.
• Cultural Awareness Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
• Effective Communication Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care. Appropriately and respectfully delegates to other team members.
• Patient Assessment and Care Knowledge of and ability to assess ailments and injuries of patients and implement a treatment plan.
• Patient and Designated Care Partner Education Knowledge of child and adult education techniques and the ability to elicit learning priorities and needs and educate patients and their designated care partners on the patient's condition, the treatment and medications suggested and given, and the next steps in the patient's recovery.
• Medication Administration and Prescription Knowledge of various medications used to treat patients, ability to apply this knowledge to the administration of medications and to the prescription of drugs for continuing treatment outside of the hospital.
• Discharge Planning Knowledge of the patient's post-discharge needs and the ability to partner with the patient and family/designated care partner(s) in developing a discharge plan and arranging for follow-up care.
• Assessment and Diagnosis Knowledge of various tools and techniques for patient assessment and nursing diagnosis or clinical judgement, ability to explore and analyze reasons behind symptoms and generate resolutions according to available drugs, facilities and techniques.
• Health Information Documentation Knowledge of the relevance of health information and appropriate documentation methods, ability to record medical histories, symptoms, vital signs, medications, diagnoses, treatment plans, procedures, tests, and medical results in written or electronic form.

• BLS - Basic Life Support - American Heart Association and
• RN - Licensed Registered Nurse_PA - State of Pennsylvania or
• RN - Licensed Registered Nurse_NJ - State of New Jersey

• Put People First: Create a safe environment where all colleagues feel supported and motivated to be their best at work.
• Build relationships: Build belonging, empathy, and collaboration.
• Engage with grace: Assume positive intent and share your perspective thoughtfully.
• Create moments: Affirm and acknowledge the contributions and efforts of others.

• Do What's Right: Focus on how we work most effectively to get the best results.
• Prioritize What Matters: Clarify what's most critical and why.
• Align on Expectations: Translate priorities into agreed upon accountabilities and outcomes.
• Act with integrity: Behave ethically and honestly in all interactions and business practices.

• Pursue Excellence: Focus on learning and growth.
• Look and Listen: Explore new ways of working and stay curious by learning from others.
• Innovate with Intent: Try new ideas that support organizational priorities.
• Value Lessons Learned: Acknowledge progress and insights that come from striving to improve.

By applying, you consent to your information being transmitted to the Employer by SonicJobs.
See Jefferson Health Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

• Interacts with co-workers, patients, their family/designated care partner(s), and other staff consistent with the values of Jefferson. Integrates Evidence-Based Practice, clinical expertise, patients, their family/designated care partner(s) preferences and cultural beliefs and values for delivery of optimal healthcare.
• Partners with patients, their family/designated care partner(s)) in identifying learning needs and priorities and provides education in ways that are useful, understandable, and affirming. Minimizes risk of harm to patients and others by following established nursing practices and protocols and individual performance.
• Uses information technology to communicate, manage knowledge, mitigate error, and support ethical decision making. Uses data to monitor the outcomes of care processes and uses improvement methods to design and test changes to continuously improve the quality and safety of patient care.
• Functions effectively within nursing and inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care. Recognizes the patients, their family/designated care partner(s) in providing safe, compassionate and coordinated care based on respect for patient's personal preferences, priorities, needs, and cultural beliefs and values.
• Creates an environment of belonging and inclusion, demonstrating skills in problem solving and conflict resolution. Demonstrates a commitment to learning and seeks opportunities for continued professional growth and development and acts in primary preceptor role to appropriate staff members
• Actively participates in hospital- and practice setting-based committees, including safety and quality improvement. Demonstrates willingness to give and receive feedback and integrates appropriate changes into practice.

• Specialized Diploma Graduate of an accredited school of nursing required

• Bachelor's Degree BSN or completion of BSN or appropriate advanced degree within 3 years of hire strongly preferred

• 1 year Previous experience as an RN in an acute care setting strongly preferred

• Patient-and Family-Centered Practice Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care and care planning.
• Cultural Awareness Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
• Effective Communication Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care. Appropriately and respectfully delegates to other team members.
• Patient Assessment and Care Knowledge of and ability to assess ailments and injuries of patients and implement a treatment plan.
• Patient and Designated Care Partner Education Knowledge of child and adult education techniques and the ability to elicit learning priorities and needs and educate patients and their designated care partners on the patient's condition, the treatment and medications suggested and given, and the next steps in the patient's recovery.
• Medication Administration and Prescription Knowledge of various medications used to treat patients, ability to apply this knowledge to the administration of medications and to the prescription of drugs for continuing treatment outside of the hospital.
• Discharge Planning Knowledge of the patient's post-discharge needs and the ability to partner with the patient and family/designated care partner(s) in developing a discharge plan and arranging for follow-up care.
• Assessment and Diagnosis Knowledge of various tools and techniques for patient assessment and nursing diagnosis or clinical judgement, ability to explore and analyze reasons behind symptoms and generate resolutions according to available drugs, facilities and techniques.
• Health Information Documentation Knowledge of the relevance of health information and appropriate documentation methods, ability to record medical histories, symptoms, vital signs, medications, diagnoses, treatment plans, procedures, tests, and medical results in written or electronic form.

• BLS - Basic Life Support - American Heart Association and
• RN - Licensed Registered Nurse_PA - State of Pennsylvania or
• RN - Licensed Registered Nurse_NJ - State of New Jersey

• Put People First: Create a safe environment where all colleagues feel supported and motivated to be their best at work.
• Build relationships: Build belonging, empathy, and collaboration.
• Engage with grace: Assume positive intent and share your perspective thoughtfully.
• Create moments: Affirm and acknowledge the contributions and efforts of others.

• Do What's Right: Focus on how we work most effectively to get the best results.
• Prioritize What Matters: Clarify what's most critical and why.
• Align on Expectations: Translate priorities into agreed upon accountabilities and outcomes.
• Act with integrity: Behave ethically and honestly in all interactions and business practices.

• Pursue Excellence: Focus on learning and growth.
• Look and Listen: Explore new ways of working and stay curious by learning from others.
• Innovate with Intent: Try new ideas that support organizational priorities.
• Value Lessons Learned: Acknowledge progress and insights that come from striving to improve.

By applying, you consent to your information being transmitted to the Employer by SonicJobs.
See Jefferson Health Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

Description

• 
  Collaborate with internal stakeholders, including Renewal Managers and Account Managers, to align customer needs effectively.
• 
  Provide strategic guidance and support to ensure comprehensive adoption of Meltwater solutions, maximizing value for customers.
• 
  Empower clients with tools and resources to cultivate strong advocacy, enhancing billing relationships.
• 
  Foster a deep understanding of customers' organizational context and objectives through close collaboration, tailoring solutions to their unique needs.
• 
  Seamlessly partner with the Account Manager team to identify upselling and cross-selling opportunities, driving overall customer account growth.
• 
  Proactively engage with accounts ahead of renewal dates to support renewals, mitigate risks, and address 'at-risk' accounts.
• 
  Take ownership of customer account gross retention, prioritizing high levels of satisfaction and loyalty.
• 
  Drive client engagement and product adoption to ensure ongoing value delivery.
• 
  Conduct thorough onboarding and training sessions for new customers, facilitating seamless integration with Meltwater solutions.
• 
  Gather customer feedback through executive business reviews, fostering continuous improvement and addressing evolving needs.
• 
  Identify expansion opportunities and communicate them to Account Managers, contributing to the growth and success of customer accounts.

• 
  A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively.
• 
  Demonstrated expertise in customer success, account management, or a related field, backed by at least 3 years of hands-on experience in account management.
• 
  Exceptional communication and interpersonal skills, enabling the establishment and maintenance of strong customer relationships.
• 
  Results-driven mindset, dedicated to achieving customer satisfaction and fostering their success.
• 
  Proactive approach in identifying and addressing customer needs and opportunities promptly.
• 
  Collaborative spirit, adept at working closely with cross-functional teams to ensure seamless customer success.
• 
  Excellent written and verbal communication skills in English.
• 
  Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week
• 
  The ability to legally work in the country of hire is required for this position.

What We Offer:

• Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
• Excellent medical, dental, and vision options
• 401(k) matching, life insurance, commuter benefits, and parental leave plan
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
• Base Salary of $48,000 -$64,000 USD per year + quarterly commissions subject to the terms of the applicable commission plan.
• Total compensation range for this position: $80,000 - $107,000 USD per year. Earnings are dependent on individual sales performance.

Where You'll Work:

• 233 S. Wacker Drive / Willis Tower Suite 8370

Job Title: Wordings Manager - Specialty Risks

Division: Specialty Risks

Reports To: As per Beazley's organisation chart

Key Relationships: Business Management, Specialty Risks Underwriters, Compliance, Innovation and Product Development and all other relevant stakeholders

Job Summary: Provide underwriting and wordings support to assigned Specialty Risks teams or focus groups and general support across Specialty Risks and other Beazley trading teams as necessary.

FLSA Status: Exempt

Key Responsibilities:

Wordings:

* Primary focus is on drafting policy wordings and endorsements to support business/underwriting objectives of the assigned Specialty Risks team/focus group.

* Assist the focus groups in addressing coverage issues raised in the underwriting and negotiation process to assist in successful closing of business opportunities.

* Assist the focus groups in achieving sales and service goals by providing high quality and timely response to queries raised.

* Providing support on underwriting, product development, and coverage issues.

* If qualified, review confidentiality agreements and warranty statements as needed for US/UK/RoW Specialty Risks Underwriters in order to engage in the underwriting process.

* Assist Specialty Risks underwriters in addressing bespoke coverage requests; requires interaction with Brokers, Insureds, other key external stakeholders (i.e. insured counsel).

* Managing the NDA process and manage and train wordings analysts work with NDAs.

* Managing the Endorsement process in the US and RoW.

* Manage the US, UK and RoW Product Development and Product Delivery process which includes: product development, drafting, addressing questions and objections from state departments of insurance when necessary for US platform products.

* Manage the US admitted filings and supporting the filing process for wordings and endorsements.

* Coordinate projects and work collaboratively with other key stakeholders internally, including but not limited to Compliance, Claims, Conduct Risk, UW Controls and Operations, Specialty Risks, Marketing and IT.

* Monitor competitive landscapes for the continuous improvement or wordings and underwriting controls.

* Participate in Team/Focus Group Business Planning, Away Days, Broker/Client meetings and other Marketing events, as required and appropriate.

* Provide assistance with additional projects and/or legal services (if qualified) for Business Management, Specialty Risks or other Beazley teams, as needed.

* Monitor claims developments and impact of wording on claims.

General

It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:

* Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct.

* Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.

* Display business ethics that uphold the interests of all our customers.

* Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.

* Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management.

* Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.

Personal Specification:

Education & Qualifications

* Undergraduate degree or Law degree preferred

Skills & Abilities

* Organized and detailed oriented

* Computer skills - good working knowledge of MS office

* Ability to communicate effectively with others, both verbally and in writing

* Self-motivated team worker who is also able to work on own initiative

* Proven ability to manage time, meet deadlines, and prioritise

* Able to maintain standards and professionalism during periods of fluctuating workloads

Essential Criteria

* Relevant professional level experience required

* Insurance-related experience preferred

* Strong client service skills required

Aptitude & Disposition

* Task-focused, self-motivated and flexible

* Consistently professional approach

* Able to successfully interact with managers/underwriters/colleagues/external suppliers

* Positive, enthusiastic and service oriented

Competencies

* Achievement orientation

* Analytical thinking

* Information seeking

* Customer focus

* Team working

* Initiative

* Problem solving

* Detail oriented

Who We Are:

Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.

• Be bold
• Strive for better
• Do the right thing

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.

We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.

Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include:

• Beazley RACE - Including, understanding and celebrating People of Colour
• Beazley SHE - Successful, High potential, Empowered women in insurance
• Beazley Proud - Our global LGBTQ+ community
• Beazley Wellbeing - Supporting employees with their mental wellbeing
• Beazley Families - Supporting families and parents-to-be

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:

• Internal Pathways (helping you grow into an underwriting role)
• iLearn (our own learning & development platform)
• LinkedIn Learning
• Mentorship program
• External qualification sponsorship
• Continuing education and tuition reimbursement
• Secondment assignments

The Rewards

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization
• Attractive base compensation and discretionary performance related bonus
• Competitively priced medical, dental and vision insurance
• Company paid life, and short- and long-term disability insurance
• 401(k) plan with 5% company match and immediate vesting
• 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs
• Up to $700 reimbursement for home office setup
• Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance
• Up to 26 weeks of fully paid parental leave
• Up to 2.5 days paid annually for volunteering at a charity of your choice
• Flexible working policy, trusting our employees to do what works best for them and their teams

Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $100,000-110,000 per year plus discretionary annual bonus.

Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

This position is responsible for the successful ingress of client data into Press Ganey databases. Client data is used to generate surveys (mail, phone and email) and to capture patient, employee and demographics for.

Job Duties:

• Creating new and updating existing InfoTurn import templates: Working in the TESTINFO & INFOTURN databases to create templates that will capture records from client uploads. Writing logical expressions to pull data from the files as necessary. Working with Account Managers and client IT contacts to verify upload settings such as languages, sampling, precodes, etc... Using tools to test and validate data. Submits for quality inspection by Senior/Lead EDI. Create FTP account and train client on the transmission process. Monitor uploads after implementation to ensure data imports are successful.
• EDI Cases: works independently to address open EDI cases. Writes advanced SQL statements to troubleshoot and define error causes. Reviews and deciphers FTP Server logs to troubleshoot and resolve advanced connection issues. Removes/alters data residing in the InfoTurn database and coordinates approval from appropriate departments (i.e. InfoTurn, Public Reporting, DAR, Client Experience). Upon request from Client Experience, Patient Advisory Services, Public Reporting or the client, the Senior EDI researches uploaded data concerning records processed, duplicates, errors, mailed, undeliverable, data integrity, FTP connection issues, etc... via V-Train (SQL), Intranet reports, Modify demograph, File Import Explorer, Ppatdemo, File Parser, Ultra-Edit, WS_FTP and/or visual inspection of the imported files.
• Communication: Work with both client and PG staff to coordinate the receipt of test data, data-mapping, and live updates. Explain upload methods and required changes to data. Document and communicate account status to client contacts, Client Experience, Public Reporting and Sales.
• Serve as the assigned EDI resource for large enterprise clients. Manage onboarding of new enterprise clients. Manage and implement newly purchased services and changes to existing client file layout(s). Attend scheduled, recurring and impromptu meetings regarding implementation and service issues. Provide ongoing support for all transmission, configuration and data integrity issues.
• Complete SRF update requests: Update import templates according to custom SRF changes not performed by SRF automation. Including add/remove languages, exclusions, custom expressions, custom lookups, etc... Test and validate data by importing data into the test info database and review stored data to assure accuracy.
• Provide phone support: Answer incoming client phone calls. Address issues relating to imported data, upload file errors, FTP transmission and connection errors. Provide second level support for issues escalated from Associate EDI Specialists and EDI Specialists. Provide direction, correct configuration issues or escalate to Lead EDI, EDI Manager or development teams. Attend scheduled client conference calls.
• Training and mentoring: Assist with training EDI new hires on various subject matters including PG developed applications, off the shelf applications, database structure and PG/EDI policies and procedures. Assist with training new hire Account Managers on Import Maintenance/SRF, CRM and Sales Force. Mentor Associate EDI Specialists, EDI Specialists and Account Managers as needed. Address questions from other departments.
• Participates in planning, user acceptance testing and testing of deployed bug fixes/feature enhancements. Works with developer teams to test and troubleshoot new software/hardware technology products.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $54,000to $70,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About the School of Economics and Ivan Allen College of Liberal Arts at Georgia Institute of Technology

Please visit the search website to download the job profile and learn more information about the School of Economics and Ivan Allen College of Liberal Arts: about/econ-chair-search.

Atlanta, Georgia. The chair will be expected to travel and remain flexible to on-site daily service delivery hours.

Georgia Institute of Technology seeks a visionary leader to serve as the next Chair of the School of Economics within the Ivan Allen College of the Liberal Arts. The desired appointment start date is no later than July 1, 2026.

The chair will lead a group of more than 30 diverse and talented faculty and staff working in the core research areas of development economics, econometrics, environmental and energy economics, health economics, international trade, and microeconomic theory in fulfilling the research, teaching, and service missions of the School. The chair will provide strategic and operational leadership including, but not limited to: new faculty recruitment, promotion of faculty scholarship and teaching excellence, program quality improvement, fundraising through development and research projects, and budget management.

The chair will be expected to:

• Lead high-impact initiatives, practices, and strategies that support educational experiences and student success;
• Envision, articulate, and advance the Schools unique mission within Georgia Tech and Ivan Allen College of Liberal Arts strategic plan;
• Foster a collaborative and supportive work environment that supports career development and advancement for staff and faculty;
• Provide effective financial, academic, and personnel management;
• Build effective working relationships with constituencies within and outside of the Ivan Allen College of Liberal Arts and Georgia Tech;
• Augment the Schools financial resources through philanthropic fundraising while aiding facultys pursuit of sponsored projects; and
• Support research and programming within a multidisciplinary setting across the College and the Institute, and with external communities or partnerships.

Ph.D. in Economics or the equivalent. A record of research/scholarship, teaching, professional service, and leadership commensurate with the status of full professor at a Research 1 institution.

The ideal candidate should possess effective communication, leadership, and organizational skills. Experience leading a school or department within a technical institute or a STEM-focused research university is preferred. The qualities of the successful candidate for Chair include:

Evidence of successful leadership at the department, school, college, or campus level(s);
Experience with program creation and/or innovation, or other areas related to curricular and co-curricular student success,
Experience with strategic planning at the department, college, or campus levels;
Experience managing budgets and/or internal or external funding;
Experience supporting and developing faculty and staff on their career journeys;
Aptitude for engagement with alumni and donors in development and fundraising activities;
Commitment to cultivating collegiality and collaboration and to modeling empathy, integrity, and transparency;
Commitment to inclusive leadership strategies and recognition of differences among students, faculty, and staff.

Applicants must submit the following through Georgias Tech Careers website (employment/careers):

1. A letter of application addressing how the applicant's background and experience can advance the School of Economics existing strengths, addressing the chair expectations and responsibilities. In addition, the letter of application should provide a clear understanding of the applicant's leadership philosophy and a commitment to inclusion and belonging.
2. A curriculum vitae.
3. A list of five professional references including names, positions, and contact information. Please include a brief statement of the candidate's relationship to each reference. References will only be contacted for applicants that are identified as finalists.

Candidates are encouraged to apply by October 31, 2025 for optimal consideration; however, the search will continue until the position is filled.

Nominations and requests for information regarding this employment opportunity should be directed to .

Please visit the search website to download the job profile and learn more information about the School of Economics and Ivan Allen College of Liberal Arts: about/econ-chair-search.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

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The candidate of choice will be required to pass a position of trust pre-employment background screening. employment/pre-employment-screening.

Description

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  Collaborate with internal stakeholders, including Renewal Managers and Account Managers, to align customer needs effectively.
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  Provide strategic guidance and support to ensure comprehensive adoption of Meltwater solutions, maximizing value for customers.
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  Empower clients with tools and resources to cultivate strong advocacy, enhancing billing relationships.
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  Foster a deep understanding of customers' organizational context and objectives through close collaboration, tailoring solutions to their unique needs.
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  Seamlessly partner with the Account Manager team to identify upselling and cross-selling opportunities, driving overall customer account growth.
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  Proactively engage with accounts ahead of renewal dates to support renewals, mitigate risks, and address 'at-risk' accounts.
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  Take ownership of customer account gross retention, prioritizing high levels of satisfaction and loyalty.
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  Drive client engagement and product adoption to ensure ongoing value delivery.
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  Conduct thorough onboarding and training sessions for new customers, facilitating seamless integration with Meltwater solutions.
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  Gather customer feedback through executive business reviews, fostering continuous improvement and addressing evolving needs.
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  Identify expansion opportunities and communicate them to Account Managers, contributing to the growth and success of customer accounts.

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  A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively.
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  Demonstrated expertise in customer success, account management, or a related field, backed by at least 2 years of hands-on experience in account management.
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  Exceptional communication and interpersonal skills, enabling the establishment and maintenance of strong customer relationships.
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  Results-driven mindset, dedicated to achieving customer satisfaction and fostering their success.
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  Proactive approach in identifying and addressing customer needs and opportunities promptly.
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  Collaborative spirit, adept at working closely with cross-functional teams to ensure seamless customer success.
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  Excellent written and verbal communication skills in English.
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  Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week
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  The ability to legally work in the country of hire is required for this position.

What We Offer:

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  Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
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  Excellent medical, dental, and vision options
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  401(k) matching, life insurance, commuter benefits, and parental leave plans
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  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
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  Energetic work environment with a hybrid work style, providing the balance you need.
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  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
• Base salary of $48,000-$64,000 USD per year + quarterly commissions [subject to the terms of the applicable commission plan]. Total compensation range for this position: $80,000-$107,000 USD per year. Earnings are dependent on individual sales performance.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

The AV Installation and Support Services Technician is responsible for the installation, termination, testing, troubleshooting, and maintenance of low-voltage cabling systems, including voice, data, and video.

Assigned to Client and works full time from onsite location responsible for Installation and then maintaining the system after installation. Will conduct Preventive Maintenance and will assist with Service Tickets as needed. Will work with REMOTE support to troubleshoot Service Tickets as required.

This role ensures all work complies with industry standards and client requirements, with a focus on quality, safety, and efficiency. Technician will work onsite and will be responsible for preventive maintenance of the systems and will work with remote service technicians to address service tickets as needed.

What You'll Do:

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• Install, terminate, and test copper and fiber optic cabling for voice, data, and video systems.
  
  
• Interpret blueprints, floor plans, and wiring diagrams to determine cabling requirements and optimal routing.
  
  
• Perform troubleshooting and repairs on structured cabling systems and related hardware.
  
  
• Ensure all installations comply with relevant standards.
  
  
• Document all work performed, including test results and as-built drawings using BlueBeam.
  
  
• Collaborate with project managers, engineers, and other trades to ensure successful project completion.
  
  
• Maintain tools, equipment, and a safe, organized work environment.
  
  
• Provide technical support and guidance as needed.
  
  
• Participate in ongoing training to stay current with industry best practices and standards.
  
  
• Oversee all on-site activity on the active project job site and address any issues necessary to achieve quality and timeline standards
  
  
• Oversee all field operations and report progress, status and issues.
  
  
• Supervises the physical installation of a wide variety of technology into a wide variety of locations
  
  
• Maintains all quality control on jobsite, checking all work from subcontractors and union trades. Managing any discrepancies in our standards
  
  
• Able to read and understand functional design drawings and cable riser diagrams
  
  
• Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to Manager
  
  
• Able to build and wire custom panels from engineering drawings
  
  
• Advanced Fiber optic cable handling, installation termination and testing
  
  
• Responsible for tracking and maintaining toolkits, job material boxes, company vehicles and materials inventories. Keep clean, orderly and well documented
  
  
• Responsible for tracking and maintaining their personal licenses, certifications and qualifications. (Some states have specific requirements in this area)
  
  
• Maintain daily record of time worked on specific projects for timesheet entry. Maintain an activity log and a personnel log for skills to report on recommended improvements.
  
  
• Conduct routine Preventative Maintenance and logs as required.
  
  
• Work with Remote support for service tickets that require escalation.
  
  

Complexity:

This level of technician will be responsible for performing tasks on clients' jobsites with no supervision. This position is responsible for the coordination with clients, contractors and subcontractors. This position will be the key and only field technician in many situations and will be responsible for delegating work, working with remote support, and communicating with key stakeholders on behalf of the company. Requires maintaining quality control on all field work. This position requires the highest level of technical and people skills along with great communication skills.

Decision Making Authority:

This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general, the service manager, project manager and supervisor are available to answer questions, but this position is very independent and will be looked upon to make many onsite decisions on behalf of the service manager and company. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites.

Physical Working Environment:

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• Work is performed in commercial, industrial, and construction environments.
  
  
• May require working in confined spaces, on ladders, lifts, or at heights.
  
  
• Must be able to lift and carry up to 50 lbs.
  
  
• Exposure to varying weather conditions and construction site hazards.
  
  

Physical Demands:

The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis.

Employee will be responsible for their safety while on job sites and comply with all safety regulations in place by the client and Diversified. Use of PPE could be required on job sites. The employee can typically spend at least 60% of their time on their feet and be required to be mobile around the client site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 50 pounds in construction areas.

The individual is regularly required to use keyboards, test equipment and controls required for installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

Travel:

Travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee must possess a valid Passport for entry onto client site. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Occasional travel by airplane for out-of-town projects is required.

Safety:

Maintain and wear appropriate PPE as the job and tasks require it.

Ensure hazards are addressed and rectified in a timely manner.

What You'll Bring:

Education & Certifications:

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• High school diploma or equivalent required.
  
  

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• Must possess the E06 Limited Energy Systems License
  
  

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• OSHA 30 Certificate required
  
  
• Must have a valid US Passport.
  
  
• Must have a valid driver's license and adhere to our insurance requirements
  
  

Required Skills/Qualifications:

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• Minimum 2 years of experience in low-voltage or structured cabling installation.
  
  
• Possess advanced AV installation skills
  
  
• Familiarity with a wide range of audio, video and networking equipment
  
  
• Proficient in the use of cable testers, hand tools, and power tools.
  
  
• Ability to read and interpret technical documents and blueprints.
  
  
• Must have knowledge of the following programs: Teams, Outlook, Excel, OneNote, BlueBeam/Adobe Reader
  
  
• Willingness to travel to job sites as required.
  
  
• Excellent troubleshooting and problem-solving skills.
  
  
• Strong communication and teamwork abilities.
  
  
• Good verbal communication skills and good customer service skills
  
  
• Ability to diagnose, troubleshoot and resolve technical problems
  
  
• Able to work indoors/outdoors, standing, sitting and ladder use. Able to lift 50lbs.
  
  

Preferred Skills/Qualifications:

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• Experience with Service Now preferred.
  
  
• Experience with Software House preferred.
  
  

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• AVIXA CTS Certification is preferred.
  
  

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• AVIXA CTS-I Certification is highly encouraged
  
  

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• Installer (Level 1 or 2), Technician, or equivalent structured cabling certification preferred.
  
  
• Additional certifications from recognized structured cabling governing bodies are a plus.
  
  

Other relevant certifications may be required or preferred based on the technology focus of the position

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

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• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Who are we?

Trader Joe's is your favorite neighborhood grocery store! With 600+ stores nationwide (and growing), we are the place to be. Looking for something delicious and a friendly conversation? At Trader Joe's, you can find both. We love being your first and favorite place to shop.

What do we do?

Like shopping at Trader Joe's? Then, maybe you'll love working with us. We are looking for an experienced Nutrition Labeling & Regulatory Specialist who is searching to do what they'll love - ensuring Trader Joe's product labels are accurate and compliant with regulatory requirements! Do you have experience in food industry labeling? Do you love food? If so, read on! We may have the role of a lifetime for you!

Trader Joe's is unlike any place you've ever worked. Trust us on that. The qualified candidate has at least 2 years of food industry labeling experience and is a raving fan of the Trader Joe's concept. A Bachelor's Degree in Nutrition or Food Science is strongly preferred. This role is based in our office in Boston, MA.

The Nutrition Labeling & Regulatory Specialist is responsible for:

• Review and approval of ingredient, nutrition labeling and regulatory information for compliance with Federal labeling and policy regulations (FDA, USDA), other regulatory entities (Organic certifiers, Kosher, etc.) and Trader Joe's private label expectations.
• Technical reviews of product specifications, nutrition facts, ingredient and allergen statements, and packaging artwork.
• Supporting Category Managers/Product Developers in product development work. This includes providing recommendations on potential labeling issues (based on scientific, technical literature, and policy reviews) and providing resolution and/or offer suggestions when working on new product labels or product reformulations/revisions.
• Working with Category Managers/Product Developers and vendors to quickly address and revise any incorrect documentation.
• Collaborating cross-functionally with internal and external teams to manage multiple projects and maintain focus on improving time-to-market for product-related projects and business priorities.
• Reviewing artwork/packaging before finalizing to ensure accuracy and regulatory compliance and to make sure the information is consistent with Trader Joe's brand standards.
• Working with Trader Joe's Design team to proactively address issues affecting product labeling.
• Working with Trader Joe's Food Safety/QC team to address any issues related to allergen labeling.
• Remaining current on Food Law, Nutrition Labeling Regulations, and nutrition trends.
• Working with internal teams to update and maintain product portal databases and other documentation critical to ensuring Trader Joe's brand standards are being met.
• Supporting the Customer Relations team in responding to technical nutrition and science-based customer and store inquiries.
• Working collaboratively with other departments.

The qualified candidate is:

• Able to translate technical information into audience appropriate summaries for internal and external stakeholders.
• Excellent time management, attention to detail, organization, verbal and written communication skills.
• Bachelor of Science in Nutrition or Food Science; Registered Dietitian or Masters preferred.
• 2+ years of food industry labeling experience in FDA and USDA food laws and regulatory requirements of packaged products.

We want to hear from you!

We get a lot of resumes; so to help us get to know you better, please submit your resume and cover letter. When creating your cover letter, please answer these questions:

• What is your experience with food industry labeling in FDA and USDA food laws and regulatory requirements for packaged products.
• What makes you uniquely qualified for this position?

Trader Joe's is an equal opportunity employer and is committed to hiring a diverse Crew.