Information Technology Tourism Jobs in Everett, MA
1,033 positions found — Page 2
*This is a field sales position that requires you to be located and frequently travel to customers sites within the Massachusetts territory.
SUMMARY OF POSITION
Howard Technology Solutions is a rapidly expanding technology solutions provider for the Healthcare, K-12, Higher Education, Government and Commercial markets. HTS is looking for a highly motivated Account Executive to join our team.
The Higher Education Account Executive is responsible for the promotion and sale of technology solutions to Higher Education facilities within a designated territory. In addition to a strong background in technology, this individual will work with customers to determine their business requirements, create solutions and ensure a smooth sales process. This is a “results oriented” position that requires an organized, hardworking, self-driven, and focused individual determined to meet sales quotas.
PRIMARY RESPONSIBILITIES
- Developing relationships with Technology Coordinators, CIOs, Network Administrators and Audio Visual Directors.
- Achieve territory sales quota
- Actively and consistently prospect and develop new business
- Build customer relationships
- Conduct presentations and in-service trainings
- Monthly forecasting
- Plan personal work schedules, prioritizing work tasks and responsibilities
- Complete weekly Sales Productivity Reports
- Daily updates of CRM system
PHYSICAL REQUIREMENTS
- Position requires Account Executive to be located in the specific territory
- Requires willingness to work a flexible schedule (occasional weekend and/or evening work)
- Requires extensive travel within the territory, including overnight travel within the territory
SKILLS/QUALIFICATIONS
- Four-year college degree from an accredited institution is preferred but not mandatory
- Must be able to develop relationships
- Strong desire to be in the technology sales segment
- Corporate level proficiency in MS Word, Excel, PowerPoint, official e-mailing, and computer skills, etc.
- Presentable, courteous and pleasant personality
- Exhibit a sense of urgency
- Hardworking, sincere, honest, dedicated and self-achiever
- Excellent verbal and written communication skills are required
COMPENSATION
- Base Pay + Commission
BENEFITS
- Medical Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- 401K Retirement
- Education Reimbursement
- Paid Holidays
- Paid Vacations
Equal Opportunity Employer Vet/Disabled
L3Harris is a proven leader in tactical communications, geospatial systems and services, air traffic management, environmental solutions, avionics and electronic warfare, and space and intelligence.
We dont work here just for the advanced technology and equipment: we work here because we know what
- and who
- were protecting! From families to the intelligence community, and from our climate to our men and women in uniform
- were making the world a safer place! L3Harris Space Superiority group has an opening for a Lead, Systems Engineer to join our team of qualified, diverse individuals.
The L3Harris AgileEO Systems Engineering department is seeking a systems engineer to join our team and support one of our newer programs.
The successful candidate will support the program technical leads (Lead or Chief Systems Engineer, IPT Lead) by performing technical analysis, managing specifications, and generating design review and technical documents.
Additional responsibilities include supporting the test and design verification, requirements sell off, end item data package (EIDP) generation efforts.
Develop and integrate advanced electro-optical systems for space-based applications, ensuring compliance with all relevant specifications and mission requirements.
Technical Leadership: Provide technical leadership and guidance in the areas of systems engineering, including architecture development, requirements analysis, and verification and validation (V&V).
Requirements Management: Define, manage, and maintain system and sub-system level requirements, ensuring traceability and compliance throughout the project lifecycle.
Modeling and Simulation: Conduct modeling and simulation activities to predict system performance and behavior under various operational scenarios.
Project Execution: Lead and coordinate multidisciplinary engineering teams throughout the project lifecycle, from conceptual design to final system delivery and operation.
Customer Requirements: Translate the voice of the customer into system level requirements and evaluate alternative solutions to establish preliminary system designs.
Stakeholder Communication: Communicate effectively with internal and external stakeholders, including subcontractors and U.Government customers, to ensure alignment and project success.
Standards Compliance: Ensure all engineering activities adhere to industry standards, regulatory requirements, and best practices.
Collaboration: Work effectively in a team environment and collaborate with multidisciplinary teams to achieve project goals.
Training and Mentoring: Provide training and mentorship to junior engineers, fostering their development and growth within the team.
Qualifications: Bachelors degree in Engineering, Physics, or other related scientific discipline and 9 years of relevant space-based EO/IR systems engineering work experience.
A graduate Degree and a minimum of 7 years of prior related experience.
Experience as a Control Account Manager (CAM) and Integrated Product Team Lead (IPTL) is required 6 years experience in electro-optics, including experience with optical design, sensors, detectors, and imaging systems 6 years experience working with engineering and simulation software tools, such as MATLAB Candidate must be eligible to obtain a DOD Secret security clearance Preferred Additional Skills: Holds an active Secret or Top Secret/SCI clearance Demonstrated experience with space systems engineering, including knowledge of space environments, satellite systems, and space mission design Experience in leading technical teams, managing projects, and coordinating cross-functional engineering activities Relevant professional certifications, such as INCOSE Systems Engineering Professional (SEP) certification, are a plus Proficient in Model Based Systems Engineering (MBSE) tools such as DOORs, CAMEO, CREO, JIRA and SysML Excellent verbal and written communication skills, with the ability to clearly convey complex technical information to diverse audiences Strong analytical and problem-solving abilities, with a proven track record of tackling complex engineering challenges Ability to work effectively in a team environment and collaborate with multidisciplinary teams to achieve project goals In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays.
All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.
Please be aware many of our positions require the ability to obtain a security clearance.
Security clearances may only be granted to U.S.
citizens.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
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Product Manager – Financial Services / Private Markets
About the Role
We are seeking an experienced Product Manager with deep Financial Services expertise to lead the development and evolution of products supporting Investment Management and Private Markets. This role combines strong domain knowledge across Private Equity, Private Credit, Investment Operations, and Fund Accounting with hands-on experience in data management, reference data, and system integrations.
You will partner closely with business stakeholders, technology teams, and data teams to define product strategy, translate complex financial workflows into clear requirements, and deliver scalable, high-quality solutions.
What You’ll Do
- Own and drive the product roadmap for platforms supporting Investment Management and Private Markets (Private Equity & Private Credit)
- Partner with Investment, Operations, Fund Accounting, and Technology teams to gather requirements and translate business needs into product features
- Lead product discovery and definition across:
- Investment Operations workflows
- Fund accounting and transaction lifecycles
- Market and Security Reference Data
- Data ingestion, enrichment, and distribution
- Define and manage product requirements, user stories, and acceptance criteria for agile delivery teams
- Ensure accurate data management and mapping across multiple upstream and downstream systems
- Collaborate with engineering and data teams on SQL-based analysis, data validation, reconciliation, and issue resolution
- Oversee integration of reference data (market, security, pricing, counterparty) into core investment and accounting platforms
- Act as a subject matter expert on private market transactions (capital calls, distributions, valuations, settlements)
- Support regulatory, audit, and reporting requirements through strong data governance and controls
- Measure product success through KPIs, user feedback, and operational efficiency improvements
What You Bring
- 7+ years of experience as a Product Manager, Product Owner, or Business/Product Analyst within Financial Services
- Strong hands-on experience in Investment Management and Investment Operations
- Deep knowledge of Private Markets, including Private Equity and Private Credit
- Solid understanding of Fund Accounting, transaction processing, and lifecycle events
- Experience working with Market and Security Reference Data
- Proven background in data management, including mapping across multiple systems
- Strong SQL skills for data analysis, validation, and troubleshooting
- Experience working in agile environments with engineering and data teams
- Excellent communication skills, with the ability to translate complex financial concepts to both technical and non-technical audiences
Preferred Qualifications
- Experience with private market or investment platforms (accounting, portfolio management, or data platforms)
- Familiarity with data governance, data quality frameworks, and control processes
- Experience supporting large-scale system integrations or platform modernization initiatives
- Background in asset management firms, asset servicers, or fintech organizations
MSR Technology Group DBA Infomatics has been an Inc 500/5000 corporation for the last 7 years in a row. We have an urgent need for Salesforce Product Manager. Please find the job details below.
Title: Salesforce Product Manager
Location: Boston, MA (Remote)
Duration: Long Term Contract
Job Description:
Key Responsibilities
- Serve as the primary product owner for Salesforce Student Experience and Case Management solutions.
- Engage with academic and administrative stakeholders to understand needs, processes, and pain points.
- Facilitate collaborative design workshops/JAD sessions to define current state, desired outcomes, and solution concepts.
- Develop a clear future-state vision and translate it into actionable roadmaps and product strategies.
- Write high-quality user stories, epics, and acceptance criteria for development teams.
- Partner with Salesforce architects and developers to ensure solutions align with best practices and institutional goals.
- Lead initiatives tied to omnichannel case management, including telephony, digital engagement, and service workflows.
- Ensure solutions support a seamless, student-centered experience across the University.
- Promote AI tools and practices that enhance productivity, documentation, and delivery speed.
- Monitor success metrics and continuously improve product functionality and user experience.
Qualifications
Required:
- 5+ years of product management, business analysis, or CRM solution experience.
- Strong understanding of Salesforce, especially Service Cloud, Case Management, and omnichannel capabilities.
- Demonstrated ability to facilitate workshops, gather requirements, and translate complexity into clear recommendations.
- Exceptional ability to write structured, developer-ready user stories.
- Broad understanding of how business processes, data, UX, and technical architecture intersect.
- Proven ability to influence and communicate effectively with cross-functional teams.
- Comfort with using AI-powered tools to enhance personal and team effectiveness.
Preferred:
- Experience in higher education or large, complex organizations.
- Familiarity with Salesforce Experience Cloud, Marketing Cloud, or AI-driven service workflows.
- Experience with human-centered design or service design methodologies.
What Makes Someone Successful in This Role
- Deep curiosity about how processes, data, and systems work.
- Ability to translate business complexity into simple, actionable technical direction.
- Skilled facilitator of collaborative design workshops.
- Strong grounding in Salesforce capabilities, especially around Case Management, Service Cloud, and omnichannel communications.
- Comfort operating across multiple domains (business, UX, data, tech).
- Exceptional ability to write structured, developer-ready user stories.
- Natural inclination to use AI tools to increase productivity and effectiveness.
If you have the above skills/experience, please share your resume in confidence to:
Recruiter Name: Sravan
EOE
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We are seeking a highly skilled and motivated Software Engineer II with experience in full-stack development, specifically with proficiency in TypeScript, React, CI/CD, Kafka, and application scaling. The ideal candidate will have a strong understanding of software development best practices and experience building scalable, high-performance applications.
Duties and Responsibilities:
- Design, develop, and maintain software applications using various programming languages and frameworks
- Collaborate with cross-functional teams to understand software requirements and design solutions
- Write clean, maintainable, and efficient code that is scalable and follows best practices
- Participate in code reviews and ensure that all solutions are aligned with specifications
- Debug and troubleshoot software issues and implement fixes
- Implement and maintain CI/CD pipelines to ensure code quality and rapid deployment
- Monitor and optimize application performance to ensure optimal scalability
- Continuously learn and stay up-to-date with emerging technologies and programming languages
- Participate in the design and implementation of software architecture and design patterns
- Ensure that all software solutions are secure and adhere to security best practices
- Collaborate with other team members to improve software development processes and tools
- Communicate with stakeholders and other team members to provide status updates and gather feedback
- Participate in agile development methodologies and contribute to sprint planning and retrospectives
- Work with customers, vendors, and other stakeholders to gather requirements and provide technical expertise
- Document and maintain software documentation, including user manuals and technical documentation.
Required Qualifications:
- 1-3+ years' experience and knowledge of at least one programming language (e.g. Python, C++, C#, JavaScript, etc.)
- Bachelor's or higher degree in computer science or related field preferred (or equivalent experience)
- Experience with software development methodologies (e.g. Agile, Scrum, etc.)
- Experience with version control systems (e.g. Git)
- Strong understanding of data structures and algorithms
- Familiarity with databases and SQL
- Strong problem-solving and analytical skills
- Experience with testing and debugging
- Good communication and teamwork skills
- Ability to learn and adapt to new technologies and programming languages
- Experience with operating systems (specificallty Linux or MacOS)
- Experience with software design and architecture
- Understanding of software development best practices and design patterns
- Experience with cloud platforms (e.g. AWS, Azure, Google Cloud)
- Experience with CI/CD
- Experience with React
- Knowledge of microservices and containerization technologies like Docker, Kubernetes.
- Experience with data storage and management technologies like SQL and NoSQL
- Experience with security best practices and technologies
- Experience with or understanding of distributed systems and scalability
- Understanding of performance optimization techniques
- Understanding of accessibility and internationalization best practices.
#LI-SR1
Freelance Sales Director Global Technology Staffing & Remote Workforce
Location: Boston, Massachusetts, United States
Experience: 8+ Years
People Prime is a global talent solutions company specializing in helping organizations build high-performing technology teams through Remote hiring, Staff augmentation, and Offshore delivery models.
Headquartered in India, People Prime connects companies worldwide with highly skilled technology professionals across emerging and advanced digital domains. We enable organizations to scale faster by providing access to a curated network of experienced engineers, AI specialists, data professionals, and technology consultants who can work remotely or as part of distributed global teams.
People Prime focuses on enabling companies to hire high-quality remote technology talent from India, one of the world’s largest and fastest-growing technology talent markets. Through our strong recruitment ecosystem and technical screening process, we provide organizations with access to professionals across a wide range of digital and enterprise technologies.
- Artificial Intelligence & Machine Learning: Machine Learning Engineers: Generative AI Engineers: Prompt Engineers: Natural Language Processing (NLP) Specialists: Computer Vision Engineers: AI Model Training & Fine-Tuning Experts
- Data Engineering & Analytics: Data Engineers, Data Architects: Data Scientists: Big Data Specialists, Data Platform Engineers: Analytics & BI Professionals
- Cloud & DevOps: Cloud Architects (AWS, Azure, GCP): DevOps Engineers: Platform Engineers, Kubernetes Specialists: Infrastructure Automation Experts
- Software Engineering: Full Stack Developers: Backend Engineers: Frontend Engineers: Mobile Application Developers: Microservices & API Developers
- Enterprise Platforms: SAP Consultants: Salesforce Experts: ServiceNow Professionals: ERP & Digital Transformation Specialists
Key Responsibilities:
• Identify and acquire new clients seeking technology staffing or remote engineering teams
• Generate opportunities for contract staffing, staff augmentation, and distributed engineering teams
• Develop relationships with technology companies, startups, and enterprise clients
• Present People Prime’s global talent and offshore delivery capabilities
• Build and manage a strong pipeline of staffing opportunities
• Collaborate with delivery and recruitment teams in India to fulfill client requirements
• Negotiate client contracts, rate cards, and service agreements
• Track hiring trends in AI, data engineering, cloud, and software development
Required Qualifications:
• 8+ years’ experience in IT staffing business development or recruitment sales
• Proven track record of generating staffing opportunities and closing new clients
• Strong network within technology companies, startups, or enterprise organizations
• Experience selling staff augmentation or contract staffing services
• Excellent communication, negotiation, and relationship management skills
Preferred Experience:
• Experience selling offshore technology talent or remote engineering teams
• Exposure to hiring in AI, data engineering, cloud, or software development domains
• Understanding of distributed workforce and remote hiring models
Success Metrics:
Success in this role will be measured by:
• New client acquisitions
• Remote staffing requirements generated
• Revenue from staffing engagements
• Successful onboarding of consultants
• Client retention and satisfaction
Performance expectation:
Minimum 4 Contract placements per month
Compensation:
USD 1500 Payable on Every AI/ Technology Contractor Successful onboarding ( Minimum 5 Onboards Expected Every Month )
6% of gross margin for the first 6 months of each engagement
Why Join People Prime:
• Sell high-demand global technology talent solutions
• Work with a scalable offshore delivery model with great cost advantage to clients
• High earning potential with strong commission structure
• Exposure to fast-growing sectors such as AI, cloud, and data engineering
• Opportunity to build long-term partnerships with global technology companies
Role: Security Architect / AI Security AppSec Architect
Location: Boston, MA - Hybrid 3 days per week
Duration: Long term Contract
JOB PURPOSE:
We are seeking a Security Architect / AI Security AppSec Architect to assist in the strategic evaluation and secure implementation of our AI Agent Framework. As AI adoption accelerates across our investment and research teams, this role will be pivotal in ensuring our systems remain secure, resilient, and compliant. You will combine high-level architectural oversight—specifically evaluating new and emerging AI technologies—with hands-on engineering.
Reporting to the Director of Security in Global Security organization, you will research security controls, validate emerging architectural patterns, and define the governance standards for M365 Copilot Agents and autonomous agents built on Azure AI Foundry.
Primary Responsibilities:
Technology Evaluation & Security Architecture
- Emerging Tech Research: Proactively evaluate new AI tools, frameworks, and LLM providers to assess their security posture and suitability for a highly regulated investment environment.
- Architectural Design: Design and validate secure architectural patterns for AI agent integration within the organization’s ecosystem, ensuring data privacy and IP protection.
- Threat Modeling: Conduct deep-dive analysis of AI-specific threats (prompt injection, model inversion, data poisoning) and architect systemic mitigations.
- Platform Assessment: Evaluate the security capabilities of Azure AI Foundry, M365 Copilot Studio, and the Microsoft Graph API against the organization’s compliance standards.
- MCP Specialization: Assess Model Context Protocol (MCP) security best practices, designing isolation strategies for context management.
- As a security architect, assist with evaluations of other technologies being evaluated with via our Enterprise Architecture Review Board
Technical Implementation & Validation
- Hardening & Standards: Create hardening checklists and configuration standards for AI platforms that bridge the gap between innovation and rigorous risk management.
- Identity & Integration: Test and document sophisticated integration approaches with Azure Key Vault, Entra ID, and Managed Identities.
- Security Telemetry: Implement advanced logging, auditing, and monitoring for AI agent telemetry to ensure visibility into autonomous actions.
- Governance & Standards Development
- Design Principles: Lead the creation of the organization’s AI Agent Security Design Principles document.
- Policy Authoring: Working with various teams assist in developing technical sections of governance policies that address the risks of emerging AI technologies and autonomous workflows.
- CI/CD Integration: Identify and bridge control gaps in existing CI/CD pipelines to support secure, automated AI deployments.
- Stakeholder Collaboration: Translate complex security architectures into actionable implementation guides for developers and investment tech teams.
Required Qualifications:
- Architectural & Technical Skills
- 5+ years in Cloud Security/Architecture with deep hands-on Azure platform experience.
- AI Specialization: Hands-on experience with Azure AI Services, Azure OpenAI, and Azure AI Foundry (or similar platforms like AWS SageMaker).
- Modern Identity: Expert-level understanding of Microsoft Entra ID, Service Principals, and Managed Identity in a complex enterprise environment.
- Emerging Protocols: Deep familiarity with Model Context Protocol (MCP) and its implications for data isolation and session security.
- GenAI/LLM Expertise: Strong grasp of RAG (Retrieval-Augmented Generation) patterns and vector database security.
- Security Implementation & Strategy
- Zero Trust: Proven track record of implementing Zero Trust controls in financial services or cloud-native environments.
- Automation: Experience with Infrastructure as Code (Terraform, Bicep) to codify security guardrails.
- Threat Assessment: Familiarity with the OWASP Top 10 for LLMs and AI-specific vulnerability scanning.
Preferred Qualifications:
- Certifications: Azure Security Engineer Associate, Azure AI Engineer Associate, or CISSP/CCSP.
Location: CHA Somerville Campus
Work Days: 8-hour shifts, varied days, no weekends/holidays
Category: Registered Nurse
Department: CHA Obstetrics & Gynecology Center Somerville
Job Type: PT20Plus HPW
Work Shift: Day / Evening
Hours/Week: 24.00
Union Name: MNA Somerville
Cambridge Health Alliance (CHA) is a vibrant, mission-driven health system committed to providing high-quality, culturally responsive care to the communities across Cambridge, Somerville, and Boston’s metro-north region. Our Obstetrics & Gynecology (OB/GYN) Center is a cornerstone of this mission, offering comprehensive, patient-centered reproductive health care in a collaborative, multidisciplinary environment.
At CHA OB/GYN, our dynamic interdisciplinary team of board-certified OB/GYN physicians, certified nurse midwives, advanced practice providers, and dedicated support staff work together to deliver compassionate and personalized obstetric and gynecological services to our richly diverse patient population. With our dedication to health equity and reproductive justice, we offer a unique and rewarding opportunity to make a meaningful impact in the lives of our patients and communities.
The OB/GYN Registered Nurse provides high-quality patient care in accordance with the established standards of nursing practice at Cambridge Health Alliance. This role requires strong clinical knowledge, initiative, and evidence-based nursing skills to care for patients with diverse and complex needs.
The RN is responsible for the assessment, planning, implementation, and evaluation of nursing care, collaborating with an interdisciplinary care team to deliver safe, patient-centered, and culturally responsive care.
Patient-Centered Care
• Provide compassionate, respectful, and culturally responsive care to patients and families throughout the perinatal experience
• Demonstrate empathy, emotional intelligence, and strong interpersonal skills in all patient interactions
• Advocate for patient values, preferences, and needs while supporting informed decision-making
• Develop meaningful patient relationships and deliver individualized care plans
Clinical Practice & Judgment
• Perform comprehensive patient assessments and interpret clinical data to guide care decisions
• Identify changes in patient conditions and respond promptly and appropriately
• Prioritize care needs and implement evidence-based nursing interventions
• Utilize clinical technologies and electronic medical records (EPIC) to support patient care and documentation
Collaboration & Teamwork
• Work closely with physicians, midwives, and interdisciplinary team members to coordinate patient care
• Participate in multidisciplinary rounds, team meetings, and care planning discussions
• Seek diverse perspectives and resources to support optimal patient outcomes
Quality Improvement & Evidence-Based Practice
• Follow evidence-based standards and clinical guidelines
• Participate in quality improvement initiatives and identify opportunities to enhance care delivery
• Use data and research to inform clinical practice and improve patient outcomes
Education & Facilitation of Learning
• Provide meaningful education to patients and families using effective teaching strategies such as teach-back and motivational interviewing
• Support colleagues, students, and ancillary staff as a role model and clinical resource
• Participate in ongoing professional development and learning opportunities
Leadership & Professionalism
• Contribute to initiatives that improve patient care, work environment, and team effectiveness
• Participate in process improvement and policy development
• Demonstrate accountability, ethical practice, and professional integrity
• Promote collaboration and positive team relationships across departments
Patient Safety & Compliance
• Adhere to National Patient Safety Goals and established safety protocols
• Follow regulatory and documentation standards including DPH, TJC, DMH, and Medicare requirements
• Ensure safe medication administration and accurate clinical documentation
• Utilize available technologies and systems to support safe and effective patient care
• Education: A graduate of an accredited school of nursing; BSN preferred
• Licensure: Current or conditional Massachusetts RN Licensure required
• Certifications: Maintains current American Heart Association BLS Provider certification
Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.
Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.
At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
As a NOC Technician, you will be responsible for monitoring, troubleshooting, and maintaining our clients' network infrastructure to ensure optimal performance and reliability. Your expertise in SD-WAN networking and firewall management will be essential in proactively identifying and resolving network issues and implementing appropriate solutions. The ability to work independently and effectively manage a ticket queue is crucial to ensure timely response and resolution of network-related incidents. By joining our team you will be given the opportunity to develop your technical knowledge along one of three primary practices: Network Security, Enterprise Networking, or Unified Voice and Application support with our internal subject matter experts.
Duties and Responsibilities:
- Remotely troubleshoot managed service-related issues on support calls with Granite customers and/or field technicians
- Assist with the implementation and onboarding of innovative security and networking products, including in-house designed hardware solutions
- Professionally, accurately, and efficiently handle customer requests including technical and non-technical inquiries to any NOC related services
- Work with industry standard partners (Fortinet, Cisco, VMWare, etc.) on the support and implementation of nationwide networks
- Study and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise
- Independently handle a queue of tickets, promptly responding to incidents, requests, and changes while ensuring adherence to service level agreements (SLAs).
- Monitor the performance and health of the network infrastructure, including SD-WAN devices, routers, switches, firewalls, and other network components.
Required Qualifications:
- Bachelor's degree in computer science, information technology, or a related field, or equivalent work experience.
- 1-2 years in a technical support related role, or equivalent experience
- Understanding of networking standards, OSI model, subnetting and routing protocols
- Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues efficiently.
- Understanding of agile task management and project operations
- Ability to provide a high level of customer support to improve customer experience
- Ability to work well independently and in a team environment in a hybrid WFH model
- Must have the ability to be cleared for Public Trust P2 clearance
Preferred Qualifications:
- Strong knowledge of SD-WAN technologies and protocols, such as MPLS, BGP, OSPF, VPN, QoS, and traffic engineering.
- Experience managing and troubleshooting firewall solutions, such as Velocloud, Palo Alto, Fortinet, or Juniper.
- CCNA, Network+, or equivalent certification or higher
- Proficiency with Python, Javascript, or similar coding languages
- Telecommunications industry experience
- Prior public trust P2 security clearance
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Summary of Position:
We are seeking business-oriented, customer service driven professionals to provide high quality service
Duties and Responsibilities:
- Using excel daily, data entry and data analysis
- Pulling and reading Customer Service Records (CSRs)
- Extracting phone numbers from carrier invoices, as well as inventories from CSRs
- Opening orders for various products, as well as tickets, including disconnects, feature change,
- DL listing, etc.
- Assisting with updating customer accounts within various systems as needed
- Communicating directly with supervisor, teammates, account managers, and other depts. (as
- applicable) concerning project matters
- Various call-based projects, including surveying customers/contacts
- Communicating directly with carriers, account managers and collaborating teams concerning
- maintenance of services
- Participating in calls/meetings with internal teammates and carriers
- Using various internals systems to update project spreadsheets
Required Qualifications:
- Bachelor's Degree
Preferred Qualifications:
- Excellent customer service skills
- Ability to work under pressure
- Ability to meet deadlines
- Excellent problem solving skills
- Ability to work independently as well as in a group
- Strong multi-tasking and organizational skills
- Excellent interpersonal and communication skills