Information Technology Jobs in Worcester, PA

CROSSMARK is a leading sales and marketing services company founded in 1908, and for over 100 years we have been working with retailers and manufacturers to increase product sales by employing more than 30,000 associates throughout the United States, Canada, Mexico, Australia, and New Zealand. We are headquartered in Plano, Texas. Equal Opportunity Employer

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Prior retail reset or merchandising experience (preferred)
• Ability to successfully complete department, brand or general reset work activities as scheduled.
• Communicate effectively with store (client) personnel/management, regarding tasks, sales activities, promotions and client sales plan objectives.
• Reliable transportation - must be able to transport yourself and required product/materials from your residence to execute a variety of work (must be able to travel to multiple locations, typically between 25-40 miles - mileage reimbursement is provided). Associate that utilizes a personal vehicle for business purposes are required to maintain a valid state-issued driver's license and the minimum auto insurance coverage specified by the associate's state of residence.
• Language Skills: English is the primary language skill, however, bilingual skills may be required based on business necessity.

• This role is not expected to exceed 24 hrs. a week, although the company does maintain discretion to change the hours, based on the needs of the client and or business.
• Typical hours of operation are from Monday to Friday, 8 am to 5pm, with occasional projects requiring early morning (5 am-6 am hrs.), overnight travel, weekends or evenings as well.
• Availability preferences: Monday through Friday, with availability to work: 2 or 3, 4-6 hour days, starting at 5 or 8 am.

• Basic computer literacy-using: MS Word, Outlook & Internet Explorer
• Regular access to a computer or printer (to check email, complete training & print reports)
• Ability to navigate and utilize a tablet and or smartphone technology, g. photo uploads & using apps
• Reliable Internet access

• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; talk or hear; stoop, kneel, crouch, climb or balance.
• The employee is regularly required to lift up to 25 pounds and to occasionally lift up to 60 pounds from the floor to waist or chest high.
• Resets: can be very physical in nature. Reset activities could include: removing items from the shelf, moving shelves, building fixtures and displays, reorganizing the products according to the Plano-gram provided, replacing shelf tags, filling in new products and retrieving additional stock when necessary.

• High school diploma or general education degree (GED)

Associates are required to submit to a standard background check and drug screening as required when designated by the client.

Note: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.

Must be 18 or older

MUST have personal transportation

Reset and plan-o-gram experience REQUIRED

Must have daily access to a computer with internet connection

PLEASE ATTACH YOUR RESUME WITH YOUR APPLICATION!!!

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Now Hiring Part Time School Van Drivers - School District, Methacton, Eagleville Pa!

As a Part Time School Van Driver, you will play a vital role in your community and the lives of students. You will start students' days with morning pickup before school and transport them safely back home in the afternoon. Additional hours for field trip and special event transportation may be available.

No experience is necessary to become a van driver! We are here to help you succeed with expert training and guidance to help you become a safe and professional First Student school van driver.

School Van Driver benefits:

• Pay Details: Dependent on experience and qualifications
• Hourly Rate: $21.00 per hour
• Training Hourly Rate: $15.00 per hour
• Medical, Dental, Vision, & Life insurance or coverage options
• 401(k) Retirement Plan with company match.
• Part-time, flexible schedule: Split shifts (AM/PM routes).
• Career Advancement Opportunities: Advance into operational, maintenance, management, and leadership roles in over 540 locations across the U.S. & Canada!
• Employee Assistance Program (EAP): Counseling and support services for personal and work-related issues.
• Community Impact: Be a trusted figure for students and families.
• Employee Discount Program: Discounts on various products and services.
• Guaranteed Minimum Hours: Get paid for 4 hours per day at minimum.
• Child Ride-Along Program: Perfect for working parents.
• Safety or Attendance bonuses**

Your day as a School Van Driver will include:

• Safely transport students to and from school and activities.
• Supervise boarding and unloading at stops; assist students with seatbelts and mobility aids.
• Maintain order on the vehicle to prevent distractions.
• Conduct pre-trip and post-trip inspections (brakes, lights, tires, emergency exits).
• Report mechanical issues promptly and keep the vehicle clean and sanitary.
• Obey all traffic laws and company safety standards.
• Communicate with parents, school staff, and dispatch about student behavior or delays.
• Demonstrate leadership and customer service skills.

School Van Driver Jobs are Perfect For:

• Retirees looking for supplemental income
• Stay-at-home parents seeking daytime work
• Veterans transitioning into civilian roles
• Anyone seeking a second career or flexible job
• People who enjoy working with children

You might be a good fit as a School Van Driver if you:

• Are at least 21 years old
• Have a valid driver's license for at least 3 years
• Are looking for a part-time schedule and summers off
• Enjoy working with students

Note: This position is subject to DOT drug testing as a safety-sensitive employee. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

Great School Bus Drivers often bring skills such as:

• History driving with ride share companies or taxi services
• Previous experience as a teacher, social worker, classroom assistant, hospitality worker, or customer service or retail associate.

Take the wheel and drive your career forward with First Student! Make an impact in your community while enjoying flexible schedules, great pay, and unmatched support.

We're a company of agile, customer-oriented individuals with a shared commitment to integrity, servant leadership, and teamwork. Our associates take pride and ownership in their work and innovate to provide the highest quality, life enhancing medical technology in the world. Together, we're in it for life!

The primary purpose of this job is to support the Operations Manager and Manufacturing Area Managers. The position is responsible for updating daily production plans, physical inventory counts, Oracle purchase orders, receiving and stocking purchased inventory, entering daily production data, updating efficiency files, and supporting ad hoc requests as needed.

Accountabilities & Responsibilities:

• Adhere to Viant Core Beliefs and all safety and quality requirements.
• Analyze Oracle WIP moves and update daily production plan.
• Manage consumable inventory min/max levels, including physical inventory counts.
• Create and submit Oracle PO requests.
• Communicate inventory orders with Buyer, Team leads and Operators.
• Receive, Unpack, Stock and Lock Inventory
• Data entry of production logs and maintenance of production reporting system
• Build and produce weekly, monthly, quarterly efficiency reports.
• Organize and file production records.
• Perform other cross functional administrative support as needed, including but not limited to: inventory related assignments, training & development and maintenance.

Position Requirements:

• Minimum Education: High school graduate or equivalent.
• Minimum Experience: 2 years related experience.

Knowledge & Skills:

• Strong organizational, analytical and decision-making skills
• Research skills and the ability to conduct data analysis with the ability to conjoin complex formulas.
• Excellent data entry skills
• Proficient in Microsoft Office Suite
• Advanced level Excel skills (Pivot Tables & charting)
• Ability to comprehend and edit code (visual basic).

Benefits:

• Medical, dental, and vision benefits-effective date of hire
• Company-paid life insurance and disability benefits
• Generous Paid Time Off
• 10 Company Paid Holidays
• 401 (k) plan with Company Match
• Tuition Reimbursement
• Voluntary Universal Life and Long-Term Care
• Voluntary Legal Plan
• Pet Insurance

#INDMP

Title: Associate Scientist, qc

Location: King of Prussia, PA

Department: Technology Development and Analytical Services

Reports To: Manager, QC Testing

*Contract position*

SK pharmteco, Cell and Gene US, is looking for a highly skilled Associate Scientist to join the Bioanalytical and Biophysical Analytical Development team. The Associate Scientist will primarily engage in analytical development, assay qualification/validation, and analytical testing for cell and gene therapy products.

Position Summary:

• Collaborate effectively with a dynamic team of scientists and multidisciplinary groups involved in the production and analytical testing of cell and gene therapy products.
• Independently perform PCR-based assays, including ddPCR, qPCR, and RT-qPCR, for applications such as genomic titer, residual DNA, and related QC release testing as assigned
• Perform laboratory tasks for assay development, qualification/validation, and sample testing of cell and gene therapy products.
• Familiarize with various assays conducted by the team and learn to execute them in GLP/GMP environments.
• Ensure accurate laboratory records are maintained.
• Draft technical reports in accordance with good documentation practices and company standard operating procedures.
• Conduct testing in GMP environments according to the company’s requirements.
• Prepare presentations and communicate technical results to internal teams.
• Complete reagent qualification and associated documentation.
• Support audits and regulatory inspections as needed.
• Assist with instrument maintenance and ensure laboratory organization.
• Strict adherence to laboratory safety protocols and compliance guidelines.
• Additional duties as assigned.

Education, Experience, & Qualification:

• Bachelor’s degree in science preferably molecular biology, immunology or related discipline.
• At least 1 year laboratory experience in analyzing PCR data or cell based assays is preferred
• Previous experience in safe handling of gene therapy product is preferred.
• Knowledge in FDA and ICH regulatory guidelines and prior work experience in GMP regulated environment is a desirable.

Key Competencies:

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Strong eagerness to learn new analytical techniques and broaden knowledge and experience

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

As an Equal Opportunity Employer, we believe in each person’s potential. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or any other protected category including veteran status.

The First Report Unit Supervisor is responsible for managing the level of service provided by the unit, conduct quality analysis, and train and monitor the performance of the First Report Claim Technicians.

RESPONSIBILITIES

• Continually promote teamwork through effective leadership.
• Monitor/Report results from Call Management System (CMS) to maintain proper phone coverage and address service levels.
• Handle exceptions/complaints/inquiries, both written and oral.
• Take and/or key first reports as needed.
• Train new associates as well as provide ongoing training to current staff.
• Perform telephone quality reviews on Claim Technicians as well as record, file and communicate results.
• Prepare and submit service requests for FNOL changes.
• Participate in system testing as needed and document results.
• Develop spreadsheets for tracking various results as requested by management.
• Interview candidates and make hiring recommendations.
• Provide performance feedback to associates.
• Scheduling of staff.
• Complete analysis of available metrics for continuous improvement within the organization.
• Work with other units in the office and company to provide support for their processes and to have them provide support to FRU during times of high volume.
• Available to be “on call” for problem solving during off hours. The First Report Unit is staffed Monday – Friday from 8:00 am until 8:00 pm and on Saturday from 9:00 am until 3:00 pm.
• Perform other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree from a four-year college or university with 5 years of claims or other applicable experience.
• Working knowledge of Microsoft Products (Word, Excel, and Internet).
• Working knowledge of ClaimsPro, FNOL, Polstar and Image Right.
• Excellent verbal and written communication skills.
• Strong leadership skills.

PERKS & BENEFITS

• 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement

ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Mechanical Engineer -

At Wesco Industrial Products, we are looking to hire a person who is results-driven, has the desire to excel, works with high energy, has a positive approach, is flexible, detail-oriented, and can handle a large volume of projects. Our Mechanical Engineer designs, develops, and improves new and existing products, components and fabrications, tests prototypes while ensuring product integrity and technical accuracy, and applicability. This position also releases final product for manufacture and distribution. We are looking for a local candidate to work onsite at our North Wales, PA facility.

What you will be doing:

• Manage projects, changes, and/or development from start through completion.
• Plans, designs, and develops products and components for projects assigned.
• Analyzes research data and proposed product specifications.
• Ensure the highest quality standards and lowest cost levels are met.
• Uses Solid Words to engineer products.
• Creates and updates bills of materials using CAD and ERP systems.
• Consults with suppliers in relation to parts or products necessary to design or improve products and components.
• Provides design, prototype, and validation support for improving existing products.
• Oversees manufacturing of products.
• Creates and updates product documentation.
• Visits suppliers looking for advances in new technology.
• Monitors and analyzes the technology markets to identify and understand new product opportunities.

What are we looking for?

• Bachelor’s degree in mechanical engineering, mechanical design, or a related field.
• 5-7+ years of engineering experience, preferably in product design engineering duties with a strong work background within a manufacturing environment.
• Experience with CAD standards.
• Experience in product design, GD&T using Solid Works, Inventor, FEA, and DFMEA.
• Significant “hands on the product” type experience.
• Working knowledge of and ability to use 3D and 2D CAD.
• General Understanding and experience using business ERP systems and software.

If you are interested in working for a top-notch employer with an outstanding wage and benefit plan, this is the position for you. For more information on 4Front Engineered Solutions, please visit our website at you are interested or know someone who may be interested in working for a premier employer or want more information, please contact John Vandenberg at or 262-496-5374.

In this role, you will report to the Area Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Collegeville, PA

Shift: Monday-Friday 7:00 am -3:30 pm

Pay Range: $20.00/hr. - $22.00/hr.

Benefits:

• Health and Wellness: Medical, Dental, Vision, and Wellness programs

• Time Off: Paid Time Off (PTO), Company-paid holidays, Choice holidays, etc.

• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount

• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance

• Recognition: Celebrate your peers and earn points to redeem for gifts and products

What we're looking for

Education:

• High school diploma or GED required

Experience:

• Minimum 2 years in customer service, inventory replenishment, or material handling required

• 1-2 years of experience in a laboratory environment or familiarity with lab processes and procedures preferred

Technical Skills:

• Knowledge of SAP, Oracle, Power BI, and other inventory management systems.

• Proficient in digital tools and systems, including IM, SAP, and Microsoft Excel.

• Comfortable navigating and troubleshooting handheld technology in fast-paced environments.

Additional Requirements:

• Strong attention to detail and accuracy in all tasks.

• Highly organized, dependable, and able to work effectively in a team-oriented environment.

• Capable of standing for extended periods and lifting up to 50 lbs.

• Previous experience working in a GMPregulated facility.

How you will thrive and create an impact

Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

The Inventory Technician is responsible for performing routine tasks at a customer site to support inventory management and operational efficiency. This role involves handling consumables, chemicals, samples, and other materials while ensuring compliance and regulatory requirements.

In this role you will:

• Facilitate orders for consumable lab inventory replenishment and ensure timely restocking at point-of-use locations.

• Receive and process inbound shipments from carriers such as UPS, FedEx, and others.

• Manage and maintain customer stockroom inventory, including daily replenishment across the site.

• Handle chemicals and hazardous materials in compliance with safety protocols and regulatory standards.

• Maintain and inspect safety stations to ensure readiness and compliance.

• Perform basic shipping duties and support production packaging, cylinder delivery/pickup, waste disposal, and glass washing.

• Utilize handheld devices (e.g., palm scanners/readers) and computer systems (Avantor and customer platforms) for accurate inventory tracking and reporting.

• Update and maintain Standard Operating Procedures (SOPs) and ensure adherence to established processes.

• Conduct inventory control activities including:Monitoring slow-moving and obsolete stock; Performing cycle counts and annual physical inventories; Generating inventory reports and customer metrics

• Coordinate schedules with team members to ensure coverage and workflow continuity.

• Demonstrate flexibility in daily tasks and collaborate effectively with colleagues to meet operational needs.

• Provide excellent customer service with a positive, professional attitude and act as a liaison for inventory-related inquiries.

• Perform other duties as assigned to support site operations and customer satisfaction.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Software Methods is seeking a Senior Business Analyst for a 24+ month contract opportunity at our client in the King of Prussia, PA area. This is a hybrid opportunity with occasional onsite visits needed.

This role requires a detail-oriented, self-motivated individual who can manage multiple tasks, meet tight deadlines, and navigate complex stakeholder environments. You will work closely with business users, project teams, and external vendors, ensuring clear and actionable business analysis documentation is produced while maintaining focus and quality under pressure.

You’ll be responsible for gathering, documenting, and improving business processes while acting as a liaison between the business, technical teams, and project stakeholders. You will play an integral role in driving the project’s success by delivering precise and detailed work across a variety of tasks in an agile environment. Additionally, you will be tracking and documenting changes to functional and business specifications and requirements to meet project milestones.

Responsibilities:

• Collaborate with business users to deeply understand their processes and requirements
• Analyze and document "As-Is" and "To-Be" processes, ensuring accuracy and clarity
• Identify application dependencies and areas for process improvement, providing actionable recommendations
• Gather and document detailed business requirements, ensuring they meet stakeholder needs and align with project goals
• Create process flows, use cases, and detailed requirements documents using best practices
• Maintain an organized backlog in Agile methodology, ensuring requirements are well-defined and prioritized
• Do you have any academic or professional experience working with regression models or other statistical models?
• Act as the business liaison between the project teams, stakeholders, and vendors
• Facilitate meetings, providing clear documentation and tracking meeting notes
• Support project managers in gathering insights and user experience data to inform project decisions
• Manage and track change requests, ensuring timely resolution and completion of tasks
• Support the team in delivering current deliverables on time, stepping in when needed to assist with tasks
• Engage with clients to understand their business systems, document feedback, and ensure satisfaction levels are maintained
• Track and resolve client issues, providing recommendations for future improvements and efficiencies
• Develop and update project documentation, including requirements, use cases, process diagrams, traceability matrices, data dictionaries, and business rules
• Assist in the creation of training materials and support the team in understanding business requirements
• Stay focused and organized while managing competing priorities in a fast-paced environment
• Maintain a positive, solution-driven approach while working with a diverse group of stakeholders and personalities
• Proactively learn new concepts and share knowledge with team members to foster collaboration.

Required:

• Proven experience gathering, analyzing, and documenting business requirements, including process mapping (Visio or equivalent)
• Experience with both Agile and Waterfall methodologies and delivering business analysis in these environments
• Strong understanding of business systems, data flows, and software requirements design
• Academic or professional experience working with regression models or other statistical models
• Ability to manage multiple tasks and priorities simultaneously while ensuring high attention to detail
• Experience with version control, requirement traceability, and best practices in documentation
• Strong problem-solving skills with the ability to manage difficult stakeholders and resolve conflicts effectively
• Excellent written and verbal communication skills, capable of presenting complex information clearly to diverse audiences
• Experience working on cross-functional teams in a matrixed environment, interacting with both technical and business stakeholders
• Ability to lead meetings independently and document detailed meeting notes and action items
• Highly motivated and proactive, with the ability to work independently and take ownership of tasks
• Willingness to learn new tools, processes, and technologies, and share knowledge with the team
• B.S. degree in Computer Science, Management Information Systems, Business Administration, or equivalent experience.

Preferred:

• Familiarity with data inputs and outputs related to complex systems
• Experience using JIRA and Confluence for tracking and documenting project tasks
• Experience with reporting requirements and tools like Tableau or Alteryx
• IIBA certification is a plus.

If this sounds like you, please contact us today!

Must be authorized to work in the U.S.!

No third parties.

Founded and family?owned since 1896, Rhoads Industries is a total solution provider of industrial fabrication, mechanical/maintenance and maritime services. In addition to our field service and project skilled labor, Rhoads has expansive shipyard facilities and over 300,000 square feet of heavy manufacturing space located in The Navy Yard in Philadelphia. Rhoads capabilities enable our customers to achieve superior results by deploying our diverse, highly skilled workforce and fabrication capabilities across commercial, government and maritime projects, all backed by state?of?the?art resources and a 100+ year legacy of leadership.

As a member of the Rhoads team, youll join a quickly growing team of energetic, skilled tradespeople and professionals who are committed to delivering exceptional products and services to our customers across every market we serve. We are building on our success across more than a century by continuing to grow an innovative company dedicated to building exciting careers. Come join our journey, and experience what it means to be Done Right with Rhoads.

We are currently looking for a Quality Inspector to join our dynamic, fast-paced, and growing team. The Inspector is responsible for performing non-destructive testing (NDT) to ensure the integrity and quality of materials and components. This role involves utilizing various NDT methods to detect and evaluate defects or irregularities without damaging the test subjects. The Inspector will work closely with engineering, production, and quality control teams to uphold high standards of quality and safety.

We are seeking candidates who are flexible and open to working either 1st or 2nd shift, depending on team and production needs. Shift assignments will be determined in partnership with the selected candidate and business requirements.

What You Will Be Doing

Non-Destructive Testing:

• 
  
• Primarily perform Visual Testing (VT) to assess materials and components for surface defects, ensuring compliance with established standards.
  
• Support additional NDT methods such as magnetic particle testing (MT) and liquid penetrant testing (PT) when required.
  
• Prepare test specimens and equipment, following established procedures and safety protocols.
  

Inspection and Evaluation:

• 
  
• Conduct thorough inspections of materials and components to identify defects, irregularities, and compliance with specifications.
  
• Analyze and interpret test results to determine the presence, location, and severity of defects or inconsistencies.
  

Compliance and Standards:

• 
  
• Ensure that all NDT activities comply with relevant industry codes, standards (e.g., ASTM, ISO, ASME), and company procedures.
  
• Stay current with updates and advancements in NDT methods, standards, and best practices.
  

Documentation and Reporting:

• 
  
• Maintain accurate and detailed records of NDT activities, including inspection reports, test results, and defect logs.
  
• Prepare and submit comprehensive inspection reports, highlighting key findings, non-conformities, and recommendations for corrective actions.
  

Equipment Maintenance:

• 
  
• Maintain NDT equipment and tools to ensure accuracy and reliability of test results.
  
• Perform routine inspections and preventative maintenance on NDT equipment to ensure proper functioning.
  

Safety and Compliance:

• 
  
• Adhere to all safety protocols and procedures while performing NDT inspections.
  
• Ensure that all NDT activities are carried out in a safe and compliant manner, following company safety policies and industry regulations.
  

Your Background

• 
  
• US Citizenship required.
  
• Excellent visual inspection skills and attention to detail.
  
• Ability to interpret and analyze test results accurately.
  
• Proficiency in using NDT tools and equipment (primarily VT, with exposure to MPT/LPT).
  
• Knowledge of welding codes and standards (e.g., AWS, ASME).
  
• Strong communication and documentation skills.
  
• Ability to work effectively with cross-functional teams and manage multiple tasks.
  
• Proficiency in using measurement and testing equipment.
  
• Attention to detail and a commitment to maintaining high-quality standards.
  
• Ability to obtain and maintain Personnel Security Clearance.
  
• Must be able to work independently and irregular hours, as required.
  
• Ability to solve challenges independently in compliance with written and verbal guidance.
  
• Competent in using various software tools including Microsoft Word, Excel, OneNote, and PowerPoint.
  
• Education: High school diploma or equivalent; vocational training or an associates degree in NDT technology, materials science, engineering, or a related field is preferred.
  
• Certification: Certification in one or more NDT methods (e.g., Level I, II, or III from ASNT, or equivalent) is preferred but required.
  

The Work Environment at Rhoads

• 
  
• The performance of this position involves exposure to construction or industrial areas where the use of personal protective equipment such as safety glasses, hard hats and hearing protection is required.
  
• Ability to perform detailed inspections and testing, which may involve standing, walking, and using various measurement tools.
  
• The performance of this position involves exposure to construction or industrial areas where the use of personal protective equipment such as safety glasses, hard hats and hearing protection is required.
  
• Must be able to work in a variety of physical positions, including sitting, standing, walking, and driving in an automobile
  
• May require walking and standing on irregular, uneven surfaces in an industrial setting and possibly at increased heights climbing and descending ladders and ship stairways.
  

What Rhoads Can Offer You

At Rhoads Industries, our team is the foundation of our success. Along with a competitive salary, we offer a variety of additional benefits designed to support your well-being and promote a healthy work-life balance for you and your family. Benefits include:

• 
  
• Competitive health insurance packages
  
• 401k matching
  
• PTO
  

Our Location

We are based out of The Navy Yard in Philadelphia, a reimagined industrial locale with more than 150 companies, 15,000+ people, 20 acres of parks, dining options, public art, and events throughout the year. Recognized as a leading model for repurposing military and industrial assets for a diversified modern economy, The Navy Yard has been dubbed the coolest shipyard in America.

For more information about Rhoads Industries and our opportunities please visit and follow us on LinkedIn.

Rhoads Industries, Inc. is an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, and disability.

About ConnectUs

ConnectUs is a leader in Managed Mobility Services, helping organizations simplify mobile device management at scale. From procurement and kitting to deployment, MDM configuration, and full lifecycle support, we take the complexity out of mobility so our customers can focus on growth. Since 2014, ConnectUs has deployed over 3 million devices and helped clients save more than $1 Billion by reducing friction, improving uptime, and enabling connected workforces.

Role Overview

The Account Manager – Customer Growth & Retention plays a dual role:

• Manage and grow assigned active accounts to ensure long-term satisfaction and continuous value.
• Proactively re-engage existing customers who have not purchased in 60+ days, identifying new opportunities to provide value through device lifecycle services, accessories, MDM, and support solutions.

This role is ideal for someone who thrives in both relationship management and outbound customer engagement. You will be responsible for deepening customer partnerships, uncovering new needs, and driving incremental revenue through upselling and cross-selling.

Key Responsibilities Account Management & Customer Success

• Serve as the primary point of contact for assigned customers following initial onboarding.
• Build trusted relationships with client stakeholders and ensure ConnectUs continues to meet or exceed expectations.
• Conduct quarterly business reviews (QBRs) and regular check-ins to align solutions with evolving client goals.
• Monitor service performance, SLAs, and client satisfaction to ensure continued success.

Account Growth & Upselling

• Identify new revenue opportunities within existing accounts, including MDM services, accessories, buyback programs, and enhanced lifecycle support.
• Collaborate with internal sales and operations teams to prepare quotes, renewals, and proposals.
• Track upsell and cross-sell performance metrics and report on monthly growth outcomes.
• Support annual planning, budget cycles, and device refresh discussions to position ConnectUs for continued expansion within each client.

Dormant Account Re-Engagement

• Maintain a proactive outreach list of 10–20 existing customers who have not purchased within 60+ days.
• Conduct personalized outreach to re-engage these customers, share relevant service updates, and present new offerings.
• Identify reasons for inactivity and propose tailored solutions that address current pain points or budget considerations.
• Document all interactions and next steps in CRM (Copper/HubSpot) for visibility and accountability.

Service Delivery & Issue Resolution

• Oversee the performance of ConnectUs services across fulfillment, help desk, and repair workflows.
• Act as a client advocate and escalation point, ensuring issues are resolved promptly with cross-functional support.
• Coordinate with internal teams to ensure accuracy in asset tracking, device lifecycle management, and reporting.

Reporting & Insights

• Provide regular reports on account activity, growth opportunities, and re-engagement progress.
• Analyze trends in order volume, service usage, and renewal likelihood to inform targeted outreach strategies.
• Deliver insights that help customers reduce costs and optimize device operations.

Key Traits

• Proven ability to build trust and grow relationships with existing customers.
• Strong sense of ownership, accountability, and results orientation.
• Excellent communication and listening skills with a proactive approach.
• Comfort with outbound outreach and re-engagement activities.
• Organized, data-driven, and adept at using CRM tools.
• Passionate about helping customers succeed while achieving measurable revenue impact.

Performance Metrics

• Revenue growth from existing accounts
• Number of dormant accounts reactivated
• Upsell and cross-sell conversion rates
• Customer satisfaction (NPS, QBR feedback)
• Responsiveness and retention rate