Information Technology Jobs in Windsor Mill, MD

Office Associate

Location: Baltimore County, MD

Schedule: Full-time, Onsite Monday–Friday, 9:00 AM–5:00 PM

Employment Type: Direct Hire

Compensation: $50,000–$70,000 (based on experience)

About the Role

We are seeking a professional, reliable, and highly personable Office Associate to serve as the first point of contact at our front desk. This role requires a polished demeanor, excellent communication skills, and the ability to deliver best‑in‑class customer service to visitors, clients, and internal employees.

As the face of the organization, you will ensure a welcoming environment and seamless front‑desk operations while supporting various administrative needs throughout the office.

Key Responsibilities

• Greet and warmly welcome high‑end clients, visitors, and vendors.
• Answer and direct incoming phone calls professionally and efficiently.
• Maintain a clean, organized, and polished front desk and lobby area.
• Manage incoming/outgoing mail, packages, and deliveries.
• Provide general administrative support to office leadership and staff.
• Assist with scheduling, visitor logs, and conference room coordination.
• Support special projects, office events, and miscellaneous tasks as needed.
• Uphold confidentiality and professionalism at all times.

Required Qualifications

• 2+ years of administrative, customer service, or front‑desk experience.
• Exceptional customer service and communication skills (in‑person and phone).
• Professional appearance and demeanor suitable for greeting executive‑level clients.
• Strong organizational skills and attention to detail.
• Ability to multitask and remain composed in a fast‑paced environment.
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel).
• Reliable attendance and commitment to being onsite Monday–Friday.

Preferred Qualifications

• Experience working in a high‑end, corporate, or client‑facing environment.
• Experience supporting office operations or executive teams.

Compensation & Benefits

• Salary range: $50,000–$70,000, based on experience.
• Full-time direct hire with competitive benefits package (details to be provided by employer).

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Vanda Pharmaceuticals (NASDAQ: VNDA) is a specialty pharmaceutical company focused on the development and commercialization of novel therapies to address high unmet medical needs and improve the lives of patients. We are looking for a Neuroscience Account Manager who wants to join an innovative and dynamic sales organization. We are seeking top talent to join our high-performance sales team to make a difference in patients' lives every day and be part of building a great company. The primary responsibility of the Neuroscience Account Manager, which reports to the Neuroscience District Sales Manager, is to exceed the established goals by delivering real value to our customers through differentiated products and services.

Primary Responsibilities:

• Execute and promote products in alignment to sales strategy in the assigned territory.
• Frequent collaboration with the District Sales Manager to respond to their day-to-day sales and strategy direction related to product promotion activities.
• Analyze local market, develop, execute, and monitor performance and results to maximize the appropriate use of the product in defined territory.
• Maintain a high and current level of product, disease, competitive and market reimbursement knowledge.
• Determine, implement, and monitor optimal resource (i.e., budgets, time, etc.) allocation within assigned territory.
• Effectively and persuasively communicate using advanced selling and negotiation skills, relevant information to identified target audiences.
• Identify, build, and leverage advocacy channels.
• Secure product access and reimbursement within institutional systems as needed.
• Manage travel and promotional budget.
• Fulfill all monitoring and reporting requirements including expenses and call reporting using approved systems and processes.
• Maintain full compliance with all laws, regulations, and Vanda Policies.
• Continued employment requires meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers, customer facilities, and state/local governments.
• Additional, ad-hoc projects, as needed.

Education & Experience Requirements:

• BS or BA with GPA greater than 3.0.
• Minimum 3 years of pharmaceutical sales experience preferred.
• Candidates not meeting the work experience requirements may be considered for the \"Associate\" role.
• Atypical anti-psychotic experience and/or orphan drug experience preferred.
• Preferred specialty experience in psychiatry, bipolar, depression, CNS or pain management will be considered.
• Reimbursement experience preferred.
• Existing relationships (or those within 24 months) with psychiatrists and/or Community Mental Health Centers in the assigned territory is preferred.
• Valid driver's license and a clean driving history.
• Self-Starter, Goal and Results driven proven track record of above average results.
• Possess fortitude to sell and compete and driven with 'hunter' mentality.
• Strong relationships and knowledge of the territory preferred.
• Ability to travel (may include overnights).
• Out-of-territory travel to HQs, training, and sales meetings may be required.
• Work hours may include meetings scheduled outside of normal working hours.
• Must reside within territory geography.

Performance Competencies:

• Goal and results driven proven record of above average results.
• Highly clinical, patient centric and tactical with excellent communication skills (interpersonal, verbal, written).
• Ability to navigate complex markets and organizations.
• Outstanding work ethic and organizational skills.
• Dynamic, high-impact individual with effective selling and presentation skills.
• Ability to manage multiple priorities independently and make sound decisions.
• Ability to read situations quickly and adjust for roadblocks.
• Customer-focused, self-motivated, and computer proficient.
• Must possess and maintain a valid driver's license and an acceptable driving record, and be able to operate a motor vehicle as required for local, regional, and occasional overnight travel.
• May occasionally require lifting and/or moving items up to 15 pounds.

Must be able to perform the essential functions of the position, with or without reasonable accommodation; however, reasonable accommodations will be provided for qualified individuals with disabilities unless doing so would impose undue hardship.

The total compensation package for this position will also include incentive compensation and benefits such as health insurance, unlimited paid time off, parental leave, a 401k matching program, a car allowance, and other benefits to its employees.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.

Anne Arundel Dermatology is hiring a Patient Service Agent to join our remote call center team, with a targeted start date of February 23rd, 2026.

Schedule: Monday-Friday, 8:00 AM - 5:00 PM (EST).

Pay rate: $18.00/hour base + potential earnings in monthly performance bonuses

This is a full-time, remote position supporting our dermatology practices through high-volume patient calls, appointment scheduling, and care coordination.

Founded more than 50 years ago, Anne Arundel Dermatology provides the full spectrum of medical, surgical, and cosmetic dermatology services. With 250+ clinicians and 110+ locations across 7 states, we are one of the largest and fastest-growing dermatology groups in the Mid-Atlantic and Southeastern United States.

As we continue to expand, we are building a remote Patient Service Center and hiring a new class of Patient Service Agents to support our growing patient population. This role is a strong entry point into healthcare and offers clear opportunities for advancement. Team members have advanced from the Patient Service Center into clinical roles, cosmetic positions, and leadership positions, including Supervisors and Managers.

Patient Service Agents are trained on the systems that power our practices, including patient scheduling platforms, electronic health records, and structured call workflows. Growth within the organization is performance-driven and earned through accuracy, reliability, and consistently delivering a positive patient experience.

Reporting to a Patient Service Center Manager, the Patient Service Agent (PSA) supports a high-volume remote call center environment by managing patient communication and appointment scheduling across multiple dermatology practices.

Key responsibilities include:

• Handle an average of 80-100 inbound and outbound calls per day in a structured call center setting
• Schedule, reschedule, and confirm patient appointments accurately and efficiently
• Navigate provider schedules and coordinate communication between patients, clinics, physicians, and pharmacies
• Document patient information clearly and accurately within internal systems, including electronic health records (EHR)
• Maintain strict compliance with HIPAA and patient privacy regulations
• Communicate with patients using a professional, empathetic, and service-oriented approach
• Identify and escalate complex or urgent patient concerns to appropriate team members or leadership
• Meet or exceed individual performance metrics, including call handling, accuracy, and attendance
• Contribute positively to a fast-paced, team-oriented environment
• Other duties assigned as deemed necessary by management

Required Skills/Abilities:

• Clear, professional, and pleasant speaking voice suitable for frequent patient phone interactions
• Warm, friendly, and engaging phone presence with a consistently positive, service-oriented demeanor
• Strong customer service mindset with the ability to communicate calmly and empathetically
• High attention to detail, including accurate written documentation and data entry
• Ability to follow established workflows, scripts, and policies consistently
• Comfort working in a high-volume, performance-driven call center environment
• Demonstrated reliability, punctuality, and consistent attendance
• Strong time-management skills and accountability in a remote setting
• Ability to work independently while remaining responsive and engaged with a team
• Quiet, private home workspace that supports patient confidentiality and HIPAA compliance
• Reliable, high-speed internet capable of supporting VoIP phone systems and video-based training

Education/Experience:

• 1-3 years of general customer database (CRM) experience.
• College education (completed degree or relevant coursework).
• 1-3 years of call center experience (preferred).
• Experience with making outbound sales/service calls (preferred).
• 1-5 years of experience within the healthcare industry (preferred).
• Bilingual preferred (Spanish)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the world's leading off-price retailer.

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We're Looking For: You.

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Location: USA Marshalls Store 1103 Catonsville MD

This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service.

They process checkout and/or return transactions, as well as monitor and maintain the self-checkout area.

They proactively seek product/project knowledge to provide customers with information and identify selling opportunities.

They follow all policies and procedures to ensure that shrink is minimized.

A head cashier will position cashiers and support them by expediting price checks, approving point of sale transactions and markdowns for mainline registers, self-checkout, returns, pro desk, special services, and tool rental.

They provide first level escalation for customer issues and assist in the supervision, coaching and training of other front end associates by participating in the training of new cashiers and utilizing all available tools to coach and develop other cashiers.

The preferred qualification for a head cashier is 1+ years of cashier experience.

Location: ELLICOTT CITY, MD