Information Technology Jobs in Windsor Locks

Location Detail: Natchaug Hospital Mansfield Ct (10155)

Shift Detail: Schedule: Monday - Friday; 8am-4:30pm

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. 

Natchaug Hospital is Eastern Connecticut’s leading provider for children, adolescents and adults with mental illness and substance abuse addictions. We offer a variety of programs including inpatient and outpatient behavioral health, residential treatment for court-involved teenage girls, geriatric services, clinical day treatment schools and chemical dependency services. Through our multi-site network of care, we constantly strive to meet its mission in helping people find their way while educating and empowering individuals to participate in their own care and recovery.

Job Summary

Clinical Supervisor of Behavioral Health oversees a team of 5 full time master's level clinicians, a case manager, and a recovery support specialist who provide treatment within an acute inpatient psychiatric unit.  Partnering in multidisciplinary leadership with a nurse manager and medical director to provide programmatic oversight of the unit and treatment for patients 18 years of age and older. Additional responsibilities include providing clinical supervision to the clinical team, supporting the clinical development of clinical trainees placed within the inpatient units, and engaging in quality improvement projects at the direction of the clinical director in accordance with best practices and regulatory requirements.  Clinical services include individual, group and family therapy. 

This is a key supporting member of the management team that oversees day-to-day program operations and is responsible for the supervision of assigned clinical care activities to monitor standard work and meet regulatory requirements.  Career growth opportunities. 

Key areas of responsibility: 

Unit and Personnel Management

• Supervise all clinical care, including use of behavioral health interventions, emergency management and monitors compliance with requirements for treatment planning and transition planning.
• Hires, trains, provides coaching and gives corrective action, delegates tasks to ensure productivity and educates staff.
• Assesses staff performance and develops clinical team.
• Identifies opportunities for operational improvement and plans to implement them in collaboration with Program Manager.
• Provides clear goals and expectations for staff and holds them accountable. Sets and measures results with respect to established objectives.

Direct Patient Care

• When required, conducts a comprehensive bio-psychosocial assessment and establishes a care plan, as appropriate.
• Provides direct patient care that may include: case management, care coordination, interdisciplinary collaboration for care transition needs, crisis intervention/safety planning, counseling, and emotional support to patients and families coping with illness, trauma, or end-of-life care, referral and discharge planning.

Clinical Excellence

• Leads administrative and development activities including but not limited to: team meetings, clinical supervision of staff and staff education.
• Provide social work field supervision to second year social work students

• Master's degree in social work, counseling or marriage and family therapy required.

• Current Connecticut license; LCSW, LPC, LMFT required.

• 1 year of management experience in a healthcare related setting.

   

• 2 years of experience as a licensed Clinician; LCSW, LPC, LMFT.

• Previous experience in clinical setting with Adults or Child/Adolescents

• Computer proficient

• Ability to assess problems, determine solutions and make decisions within a timely manner

• Utilize supervision and team approaches in the context of patient assessment and clinical interventions

• Excellent communication skills, with the ability to establish relationships within and outside their entity

• Focused on personal, patient/client and unit/staff safety

   

We take great care of careers.

Hartford HealthCare provides eligible colleagues with an extensive benefits package and all the benefits of working with a top-notch organization:

• Medical, dental and vision benefits

• 401(k) plan with employer match up to 7%

• Paid time off with accrual starting on the date of hire

• Referral bonus program

• Success share bonus

• Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more!

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving colleagues-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.

Company Overview:

Engineering Design & Testing Corporation (“EDT”) is a professional services organization providing forensic engineering, technical consulting, fire investigation, risk mitigation, and associated services across the United States. Founded in 1978, EDT brings more than 45 years of experience providing objective civil / structural, mechanical, and electrical forensic engineering analysis, accident reconstruction services, and expert witness and litigation support to industrial, manufacturing, insurance, and legal professionals requiring comprehensive, unbiased, technically sound opinions and reporting with a wholistic perspective.

As an Employee-Owned company, our team of highly qualified experts are vested in delivering cost-effective, responsive, and reliable professional services and deliverables to our clients.

Position Summary:

Serves as the Engineer-In-Charge (“EIC”) managing and conducting investigations involving residential, commercial, and industrial buildings, structures, and structural components including roofing, fenestration, foundations and building envelopes. Performs structural analysis, hazard and damage assessments, lab and field testing of construction materials, design and construction defect evaluations, and premise liability evaluations. Must be a licensed professional engineer with a thorough understanding of fundamental engineering principles along with a firm understanding of applicable local, state, and federal building codes and standards, including but not limited to, the American Concrete Institute (“ACI”), American Institute of Steel Construction (“AISC”), American Society of Civil Engineers (“ASCE”), and the International Building Code (“IBC”). Provides expert judgement and forms objective, fact based, technically sound opinions and unbiased conclusions on case assignments from insurance adjusters, independent adjusters, attorneys, and other non-legal, non-insurance clients. Must be willing to travel and physically able to climb, stand, walk and kneel for extended periods of time. Is able to work in extreme temperatures and weather conditions, both indoors and outdoors, and access work on roofs, scaffolds, lifts, and other elevated surfaces and enclosed spaces with the appropriate personal protective equipment and training. Is self-motivated and capable of working independently as well as in a group environment with a dedication to ethics, quality, and customer service.

This is a Hybrid role. The successful candidate must reside in the general Hartford, CT area and have the ability to report to EDT’s Windsor, CT office.

Primary Duties & Responsibilities:

• Working independently, while ensuring the timely and cost-effective execution of assigned cases;
• Serving as the primary point of contact with clients including development and coordination of case budgets, work orders, site visits, cost estimates, and associated deliverables. Maintaining contact with clients on active cases to provide status updates, including case spend and budget status, and address questions, needs, or concerns at least every other week, or as otherwise agreed upon;
• Assisting with the development and ongoing updates to the scopes of work associated with assigned cases, as necessary;
• Making independent decisions for assigned cases, including the selection of applicable analysis and testing methodologies and identification and selection of resources relevant to execution of the established scope of work;
• Managing resources for assigned cases, including both in-house and third-party sub-contractors where applicable, to meet established deadlines;
• Engaging other disciplines to address areas of assignments outside of your experience or expertise / discipline, where necessary;
• Conducting onsite investigations, testing, and gathering applicable field data on residential, commercial and industrial properties to assess damage and gather evidence of loss;
• Reviewing and interpreting relevant building codes as necessary for issues pertaining to the established scope of work;
• Preparation of repair and / or replacement cost estimates, as necessary;
• Participating in conference calls and / or in-person meetings with clients regarding investigation status and results;
• Preparation of forensic reports clearly detailing the observations made, documentation and data collected, testing results, applicable research conducted, and the associated conclusions, with a goal to issue reports within ten (10) business days following the completion of the site exam unless otherwise agreed-to by client;
• Providing technical support and testifying as an expert witness in depositions and court proceedings, as necessary;
• Collaborating with clients, colleagues, attorneys and other industry professionals, as necessary;
• Maintaining weekly updates to case status reports and working with the Regional Engineering Manager and Chief Engineer to address any issues with clients or your assigned cases;
• Conducting research and keeping current with industry best practices and emerging technologies;
• Developing technical topics for publication, industry presentations, and both internal and external training and continuing education development;
• Supporting EDT’s marketing and business development resources including occasionally participating in client-relations meetings, attending industry conferences, preparing marketing and technical presentations, assisting with the development of marketing materials, preparing industry blogs and white papers, and engaging with other industry professionals;
• Participating in EDT’s mentorship program and supporting the training and development of new engineers in conjunction with the Chief Engineer and assigned Training Coordinator;
• Secure and maintain professional licensure (at Company’s expense) in all states where conducting investigations, including remaining current on any continuing education requirements, as necessary.

Key Skills & Qualifications:

• Strong interpersonal skills;
• Excellent oral and written communication skills;
• Advanced analytical and problem-solving capabilities;
• A high degree of integrity, honesty and moral values adhering to the Professional Engineer Code of Ethics;
• Ability to work independently with minimal supervision, as well as within a team environment;
• A collaborative demeanor with the ability to work through conflict, differing perspectives and opinions, and communicate across differing backgrounds and education levels;
• Ability to travel out-of-town, with periodic overnight travel required;
• Have strong PC, Tablet and software skills, including:
• MS Office® - Word, Excel, PowerPoint required;
• Adobe Acrobat DC®, Bluebeam Revu®, or comparable PDF software;
• B.S. or M.S. Degree in Civil or Structural Engineering required;
• 7+ years’ experience in civil / structural engineering, preferably with residential or commercial properties;
• Experience in storm damage and building envelope evaluation or forensic engineering preferred, but not required;
• P.E. License with NCEES registration required;
• Valid driver’s license required;

Engineering Design & Testing Corporation is an Equal Opportunity Employer

POSITION SUMMARY:

At Windsor Federal Bank, the Residential & Consumer Mortgage Loan Originator serves as a trusted advisor and lending expert, guiding clients through the stages of the mortgage and consumer loan process - from initial inquiry to successful closing. This role is pivotal in helping individuals and families realize their homeownership and borrowing goals by providing tailored advice, timely communication, and exceptional customer care throughout the pre-approval, application, and closing phases.

This position is responsible for developing and maintaining strong relationships with a wide range of referral sources - including real estate agents, attorneys, financial advisors, and internal partners - to generate new business and meet both individual and organizational lending goals. The Loan Originator also represents Windsor Federal Bank in the community by participating in outreach efforts and financial education initiatives.

ESSENTIAL FUNCTIONS:

• Originate and Advise: Guide potential borrowers through the residential and consumer loan process, offering personalized advice and financial education at every step—from initial inquiry and pre-qualification through application, underwriting, and closing.
• Build Referral Relationships: Proactively develop and nurture referral relationships with real estate professionals, attorneys, investment advisors, internal bank employees, and community organizations to drive loan originations.
• Client Engagement: Conduct in-person, phone, and or virtual meetings to evaluate borrowers' financial profiles and lending needs, ensuring a positive and informed customer experience.
• Loan Application Management: Prepare and submit complete, accurate loan applications and ensure timely delivery of all required disclosures and documentation in compliance with regulatory guidelines.
• Customer Follow-Up: Maintain regular and proactive communication with clients, referral partners, and internal departments to ensure timely updates and an efficient closing process.
• Market Expertise: Stay informed about current real estate and lending trends, local market conditions, and changes to federal and state regulations affecting residential and consumer lending.
• Community Involvement: Represent the bank at real estate and community events, homebuyer seminars, and local business activities to promote awareness and increase visibility of Windsor Federal's mortgage offerings.
• Cross-Selling: Identify opportunities to recommend complementary financial products such as deposit accounts, home equity loans, and consumer lending services.
• Performs other related duties as assigned.

REQUIRED EDUCATION / EXPERIENCE / SKILLS:

• Minimum of five (5) years of experience in residential lending, with a proven track record of $20 million or higher in annual mortgage originations or equivalent underwriting expertise in accordance with secondary market standards.
• In-depth knowledge of conventional, FHA, VA, CHFA and proprietary loan programs, along with compliance regulations including HMDA, ECOA, TILA, and RESPA.
• Strong financial analysis skills, particularly in evaluating personal and business tax returns.
• Proficiency in using mortgage lending software (preferably Encompass LOS) and related technology platforms.
• Valid state driver's license and reliable transportation for making outside sales calls and/or to meet loan applicants as needed.
• Requires the National Mortgage Licensing System (NMLS) Registration.
• Ability to work independently while collaborating effectively with colleagues and leadership.

Windsor Federal Bank, an Equal Opportunity Employer, offers a competitive compensation and benefits package including vacation, personal days, paid sick time, holidays, participation in a 401(k) plan, and profit sharing.

For consideration, qualified applicants may email a cover letter and resume to: .

Windsor Federal Bank 270 Broad Street, Windsor, CT 06095

An Equal Opportunity Employer

6 Month Contract to Hire

Onsite 3 days/week – Hartford, CT

$55/hr-$65/hr

Must‑Have Qualifications

• Strong experience as a full stack developer delivering complex, enterprise‑scale applications
• Hands‑on experience designing and implementing conversational AI solutions using IBM WatsonX Orchestrate or similar platforms (Dialogflow CX, Amazon Lex, , LivePerson)
• Proficiency in NodeJS/TypeScript and Java with Spring, building RESTful web services
• Solid understanding of scalable architecture patterns, data lifecycle management, and cloud‑native development
• Experience developing and deploying microservices on OpenShift or comparable container platforms
• Strong Agile experience, including breaking down user stories into tasks and estimating work within a SAFe delivery model
• Strong collaboration and communication skills across co‑located, cross‑functional teams

Nice‑to‑Have Qualifications

• Experience with Angular, React, HTML, CSS, JSP, or Python
• Familiarity with Speech‑to‑Text tuning and SSML for text‑to‑speech refinement
• Exposure to analytics and data platforms such as Tableau, Alation, DataRobot, or Trifacta
• Experience with CI/CD pipelines using tools such as Jenkins, GitHub, or Octopus
• Strong business acumen and interest in emerging AI and conversational technologies

Day‑to‑Day

In this role, you will design, build, test, and deploy conversational AI solutions that deliver accurate, scalable, and context‑aware chatbot and voice experiences. You will participate in feature and user story refinement sessions, translate requirements into technical implementations, and develop conversational flows that integrate with enterprise APIs, cloud functions, and backend systems. You will collaborate closely with product managers, UI/UX designers, backend engineers, and other developers to ensure seamless end‑to‑end delivery. On a daily basis, you will troubleshoot, debug, tune, and optimize conversational agents across multiple channels, apply clean coding standards, and continuously improve conversational accuracy using NLP and training data best practices.

• Small business, close culture
• Medical/Dental/Vision
• 401K match
• PTO and paid holidays
• Room to grow and be groomed into the CFO role

Job Title : Bomb Technician (EOD) Category / Component : Enlisted • Active Overview Explosive Ordnance Disposal Technicians locate, identify, render safe, and dispose of explosive threats on land, at sea, and underwater, using advanced robotics, diving, and explosives skills to protect forces and civilians and support fleet and joint operations worldwide.

Key Responsibilities Detonate and demolish hazardous munitions, pyrotechnics, and outdated explosives; neutralize ordnance including sea mines, torpedoes, depth charges, and improvised explosive devices; remotely disable unsafe ordnance using robotic and diagnostic technology; conduct parachute and helicopter insertion operations; clear waterways of mines in support of ships and submarines; provide explosive ordnance support to law enforcement agencies and organizations such as the United States Secret Service and Department of State.

What to Expect Global missions in every environment, from parachuting into remote terrain to arriving by small boat on foreign shores; majority of time spent in the field conducting high risk, time critical tasks with strict safety and risk management; regular integration with Special Operations, fleet units, and interagency partners; intense physical and mental demands with a culture that values precision, calm decision making, and discipline.

Work Environment Operate worldwide on land, at sea, and underwater from EOD Mobile Units and detachments; insert via parachute, helicopter, and small boats; work from ships, shore commands, and forward locations; serve in small team based units that balance training, readiness, and operational tasking with limited administrative overhead compared to field work.

Pathways, Training & Advancement Recruit Training followed by an EOD preparatory course at Great Lakes, Illinois, that builds swimming, conditioning, small boat skills, and risk management fundamentals; EOD Assessment and Selection Course that evaluates aquatic adaptability, running, swimming, academics, professionalism, and teamwork; Navy diver training at the Naval Diving and Salvage Training Center; Naval School Explosive Ordnance Disposal, which covers demolition, conventional ordnance, underwater mines, missiles, landmines, and chemical, biological, radiological, and nuclear threats; Basic Parachute Training and ongoing advanced training and qualifications throughout a career.

Apply for the Navy Warrior Challenge contract for EOD during initial enlistment, then pass the EOD Physical Screening Test and diver medical screening; complete required assessments and receive recommendation and screening from an EOD officer or senior enlisted EOD technician; additional in service accession requirements may include minimum time on board, performance standards, and command endorsement.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: Eyesight correctable within EOD diving standards, with no color blindness; qualifying ASVAB scores using combinations such as arithmetic reasoning and verbal expression or general science, mechanical comprehension, and electronics information; age typically 30 or younger at accession; United States citizenship and eligibility for a security clearance; excellent physical condition and swimming ability, with the capacity to perform detailed technical tasks under stress and in hazardous environments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Job Title : Bomb Technician (EOD) Category / Component : Enlisted • Active Overview Explosive Ordnance Disposal Technicians locate, identify, render safe, and dispose of explosive threats on land, at sea, and underwater, using advanced robotics, diving, and explosives skills to protect forces and civilians and support fleet and joint operations worldwide.

Key Responsibilities Detonate and demolish hazardous munitions, pyrotechnics, and outdated explosives; neutralize ordnance including sea mines, torpedoes, depth charges, and improvised explosive devices; remotely disable unsafe ordnance using robotic and diagnostic technology; conduct parachute and helicopter insertion operations; clear waterways of mines in support of ships and submarines; provide explosive ordnance support to law enforcement agencies and organizations such as the United States Secret Service and Department of State.

What to Expect Global missions in every environment, from parachuting into remote terrain to arriving by small boat on foreign shores; majority of time spent in the field conducting high risk, time critical tasks with strict safety and risk management; regular integration with Special Operations, fleet units, and interagency partners; intense physical and mental demands with a culture that values precision, calm decision making, and discipline.

Work Environment Operate worldwide on land, at sea, and underwater from EOD Mobile Units and detachments; insert via parachute, helicopter, and small boats; work from ships, shore commands, and forward locations; serve in small team based units that balance training, readiness, and operational tasking with limited administrative overhead compared to field work.

Pathways, Training & Advancement Recruit Training followed by an EOD preparatory course at Great Lakes, Illinois, that builds swimming, conditioning, small boat skills, and risk management fundamentals; EOD Assessment and Selection Course that evaluates aquatic adaptability, running, swimming, academics, professionalism, and teamwork; Navy diver training at the Naval Diving and Salvage Training Center; Naval School Explosive Ordnance Disposal, which covers demolition, conventional ordnance, underwater mines, missiles, landmines, and chemical, biological, radiological, and nuclear threats; Basic Parachute Training and ongoing advanced training and qualifications throughout a career.

Apply for the Navy Warrior Challenge contract for EOD during initial enlistment, then pass the EOD Physical Screening Test and diver medical screening; complete required assessments and receive recommendation and screening from an EOD officer or senior enlisted EOD technician; additional in service accession requirements may include minimum time on board, performance standards, and command endorsement.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: Eyesight correctable within EOD diving standards, with no color blindness; qualifying ASVAB scores using combinations such as arithmetic reasoning and verbal expression or general science, mechanical comprehension, and electronics information; age typically 30 or younger at accession; United States citizenship and eligibility for a security clearance; excellent physical condition and swimming ability, with the capacity to perform detailed technical tasks under stress and in hazardous environments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Job Title / Role: Program Manager

Key Skills: Business Growth, Optimize Profitability, Maximize Customer Satisfaction.

Experience: 15+

Location: Windsor, CT

Shift: General.

Mode: On-Site.

We at Coforge are seeking “Program Manager” with the following skill set:

• The Program Manager is responsible for developing and managing strategic client relationships to drive business growth, optimize profitability, maximize customer satisfaction, and reduce attrition.
• This role requires a proactive leader who can balance commercial objectives with operational excellence.

Key Responsibilities:

• Own end-to-end client engagements to meet and exceed revenue and margin targets through strategic planning and relationship management.
• Analyse performance metrics and implement initiatives to improve financial outcomes and profitability.
• Lead the delivery of exceptional customer service experiences, ensuring high CSAT scores through ongoing engagement, feedback loops, and actionable insights.
• Regularly monitor customer satisfaction scores and implement corrective actions to enhance client loyalty and retention.
• Track and minimize customer attrition by identifying root causes, proactively addressing client concerns, and deploying retention strategies.
• Present quarterly business reviews to internal stakeholders and clients focused on key KPIs: revenue, margin, CSAT, and attrition.
• Collaborate with cross-functional teams (Sales, Operations, and Product) to deliver solutions aligned with client needs and business goals.
• Required Skills and Competencies Proven track record of consistently delivering and growing client revenue streams.
• Strong financial acumen with experience managing profit margins in client-facing operations.
• Expertise in customer satisfaction measurement and improvement, including CSAT implementation and analysis.
• Demonstrated ability to reduce attrition through engagement strategies and retention planning.
• Excellent communication, negotiation, and relationship-building skills.
• Analytical mindset with a data-driven approach to decision-making and continuous improvement.

• Seniority Level
• Director
• Industry
• IT Services and IT Consulting
• Medical Equipment Manufacturing
• Employment Type
• Full-time
• Job Functions
• Project Management
• Skills
• Global Account Development
• Service Delivery
• Global Delivery
• Client Services
• Project Delivery
• Customer Engagement
• Customer Satisfaction (CSAT)
• Stakeholder Engagement
• Client Relations
• Account Management

Job title: Transfer Agent / Customer Service Rep

Duration: 3+ Years Contract

Location: Hartford, CT 06103

Pay Rate:

This will be on w2 with full benefits plus bonus.

Responsibilities:

We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) with a strong call center background in Healthcare, Banking, Financial Services, or Insurance domain.

The ideal candidate will handle high-volume inbound and outbound calls, resolve customer inquiries efficiently, and deliver exceptional service while ensuring compliance with industry regulations and company policies.