Information Technology Jobs in Willow Grove

The American Board of Internal Medicine (ABIM) is currently seeking a Customer Relationship Advocate (CRA) to join its Customer Experience (CX) team. In this role, the CRA is responsible for managing high profile customer relationships through multi-channel interactions. The role requires providing complete and accurate information regarding certification in Internal Medicine, its Subspecialties, and the Maintenance of Certification (MOC) Program. The CRA must have the ability to comprehend and retain current and historical knowledge regarding ABIM’s multifaceted products and services. The CRA is a consummate professional, with the patience and skillfulness to guide examination candidates and diplomates through their individual training and recertification pathways, and be proficient in describing all aspects of ABIM products, services and programs.

Reporting to the Customer Experience (CX) Manager, the CRA is responsible for the following:

• Represent ABIM’s brand by interacting with high profile customers with respect, empathy, and diplomacy.
• Respond to complex multi-channel inquiries regarding ABIM, including policies, procedures, training requirements, registration, and exams. Meet customer needs through the efficient resolution of inquiries.
• Ensure customer information is current and accurate within the customer relationship management (CRM) system, and other customer tracking tools.
• Ensure appropriate and timely follow up to customers when additional information is requested by them.
• Process requests for customer-initiated transactions to complete MOC requirements.
• Manage outstanding case management work.
• Ensure all contacts are documented in the appropriate source application.
• Maintain relevant ABIM knowledge by participating in educational workshops and self-led learning.
• Assist with special projects and miscellaneous tasks, as needed.

The ideal candidate has an undergraduate degree, or equivalent professional background, with a minimum of 3+ years of experience in a customer-facing role, preferably within a high touch relationship-focused environment; experience in supporting or communicating with physicians is highly desirable.

The successful incumbent will have solid interpersonal and written communication skills, along with a consistent attention to detail and excellent organizational & time management abilities. They will also have a proven ability to explain information clearly and relate well to others, while maintaining a calm, professional demeanor. Expertise in handling sensitive issues with empathy, respect, diplomacy, and confidentiality is a must. Proficiency in MS Office; experience utilizing CRM functionality and supporting web-based portals, a plus.

This role is based in our offices at 510 Walnut Street, Philadelphia PA, with the ability to work remotely three days a week. Our technology and facility teams provide and support a seamless hybrid work environment for all employees.

* * *

At the American Board of Internal Medicine (ABIM), our team of unique and talented professionals, and the inspiring work they do, are essential to meeting the needs and expectations of ABIM’s diverse community of physicians.

ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation & benefit offerings.

We look forward to learning more about your interest in joining our team. EOE

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Company Description

Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel – Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere. We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden. Enjoy our signature hand-crafted cocktails in Liberté Lounge, the “in-place” to gather and mingle for Philly’s finest clientele.

Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience.

Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team!

Sofitel Philadelphia at Rittenhouse Square is seeking an experienced and strategic Director of Finance to join our Executive Committee.

This role serves as the senior financial leader for the property, responsible for safeguarding the financial integrity of the hotel while driving profitability, operational efficiency, and long-term asset value.

Reporting directly to the General Manager, the Director of Finance partners closely with ownership, asset management, and corporate leadership while providing financial guidance across all departments.

This role combines strategic financial leadership with hands-on operational oversight, ensuring accurate reporting, strong internal controls, and the successful execution of the hotel’s financial strategy.

Key Responsibilities

Strategic Financial Leadership

• Serve as a key member of the Executive Leadership Team, providing financial insight to support strategic and operational decisions
• Partner with the General Manager and department leaders to drive profitability, operational efficiency, and revenue growth
• Provide financial analysis and recommendations to support key business initiatives and investment decisions
• Maintain strong relationships with ownership, asset managers, auditors, and corporate finance teams

Financial Planning, Budgeting & Forecasting

• Lead the preparation and execution of the annual operating budget, capital expenditure planning, and long-term financial strategy
• Oversee monthly forecasting and financial outlooks, ensuring projections reflect business trends, market conditions, and operational performance
• Conduct detailed variance analysis between actual results, forecast, and budget
• Collaborate closely with Revenue Management and Sales leadership to ensure accurate business forecasting
• Present financial results, forecasts, and strategic recommendations to ownership and corporate leadership

Financial Operations & Reporting

• Oversee all accounting functions including:
  • General ledger
  • Accounts payable
  • Accounts receivable
  • Income audit
  • Payroll processing
• Ensure accurate and timely monthly financial reporting in compliance with Accor standards and GAAP
• Manage the monthly closing process and preparation of financial statements
• Prepare and review owner reporting packages and financial performance analysis

Balance Sheet & Internal Controls

• Ensure the integrity and reconciliation of the hotel’s balance sheet
• Oversee bank reconciliations and treasury management
• Monitor and manage accounts receivable aging and credit policies
• Implement and maintain strong internal controls and financial procedures
• Ensure full compliance with corporate policies, tax regulations, and internal/external audit requirements

Audit, Compliance & Internal Controls

• Ensure full compliance with Accor corporate financial policies, internal audit requirements, and regulatory standards
• Lead and coordinate internal audits, external audits, and ownership financial reviews
• Maintain strong internal control systems and financial governance procedures
• Ensure all financial processes comply with GAAP standards, tax regulations, and corporate reporting guidelines
• Work closely with department leaders to ensure operational compliance with financial policies and procedures
• Proactively identify and mitigate financial and operational risks through effective audit preparation and follow-up actions

Cash Flow & Asset Management

• Optimize cash flow management and banking relationships
• Oversee working capital and cash forecasting
• Support capital investment planning and ROI analysis
• Collaborate with ownership and asset management to protect and enhance the hotel’s long-term asset value

Systems & Technology

• Utilize financial and operational systems to support data-driven decision making
• Experience with SUN Systems, Opera PMS, and BirchStreet procurement systems is highly desirable

Team Leadership & Development

• Lead and mentor the Accounting and Finance team, fostering a culture of accountability, collaboration, and continuous improvement
• Provide leadership and oversight for team members responsible for:
  • Balance sheet reconciliations
  • Bank reconciliations
  • Payroll processing
  • Accounts receivable management
  • Month-end close
• Ensure strong departmental structure, training, and succession planning
  
  

• Bachelor’s degree in Finance, Accounting, or related field
• MBA, CPA, or equivalent certification preferred
• 10+ years of progressive finance experience, including 5+ years in a senior hotel finance leadership role
• Strong understanding of hotel financial operations and GAAP accounting principles
• Demonstrated experience managing hotel accounting teams and financial processes
• Proven ability to partner with executive leadership and ownership groups
• Strong analytical, financial modeling, and strategic planning skills
• Exceptional communication and leadership abilities
• Ability to operate successfully in a fast-paced luxury hospitality environment
• Experience working with SUN Systems, Opera PMS, and BirchStreet is a strong advantage

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Duration: Long-term contract

Compensation: $55-60/hr

Location: Hybrid in Philadelphia, PA - must be local

The Business Analyst partners with stakeholders to translate requirements into structured solutions, with a strong focus on CRM migration and process efficiency.

Requirements:

• 5+ years Business Analysis experience in enterprise environments.
• Salesforce CRM or Microsoft Dynamics CRM migration experience.
• Process modeling using Visio or Lucidchart.

Key Responsibilities:

• Requirements gathering across current state workflows.
• Stakeholder interviews for process discovery.
• Future state process design documentation.
• CRM migration support from Salesforce to Microsoft Dynamics.
• Order workflow analysis within portal systems.
• Functional specifications and user story creation.

Preferred Skills:

• Telecommunications industry experience.
• Portal-based workflow optimization.
• Experience supporting enterprise system transformations.

26-00312

• Full-time, on-site; Monday-Friday. supporting 1st Shift -- 7:30am to 4:30pm

• 
  
• Supervise QC inspectors and technicians, including scheduling, coaching, and performance evaluations.
  
• Develop and deliver training programs on inspection techniques, measurement tools, ISO 9001 requirements, and laboratory safety protocols.
  
• Ensure all QC staff are trained in proper handling of equipment, chemical safety, and emergency procedures.
  
• Mentor team members to enhance technical skills and promote safe work practices.
  
• Oversee inspection and testing of raw materials, in-process components, and finished products.
  
• Review and approve inspection reports, test results, and non-conformance documentation.
  
• Identify opportunities to improve laboratory workflows, reduce testing time, and enhance accuracy.
  
• Implement new inspection methods, tools, and technologies to optimize QC processes.
  
• Collaborate with engineering and production teams to integrate quality improvements into manufacturing processes.
  
• Enforce compliance with all safety regulations and company policies in the QC lab.
  
• Conduct regular safety audits and risk assessments.
  
• Support internal audits and assist with external certification audits.
  
• Implement corrective and preventive actions (CAPAs) for identified issues.
  

• 
  
• Bachelor's degree in Engineering, Chemistry, oQuality Management, or related field.
  
• 5+ years in a QC role within a manufacturing environment; at least 3 years in a supervisory capacity.
  
• Proficiency in inspection tools, measurement techniques, and quality software.
  
• Excellent leadership, communication, and problem-solving skills.
  

In this position, you will oversee the planning, execution, and optimization of water projects, ensuring they meet both community needs and environmental standards. Bring your expertise in project management, engineering, and environmental stewardship to drive success in transforming water systems and enhancing our region's water infrastructure. If you're committed to making a difference and thrive in a collaborative, forward-thinking environment, we invite you to apply and help us shape a sustainable future.

Main Responsibilities Include:

• Creates project definitions, schedules, budgets and objectives for projects.
• Prepares detailed statements of work with associated work breakdown structures and gains concurrence and approval from internal and external stakeholders regarding various project aspects.
• Assesses potential project risk and outlines risk mitigation solutions.
• Ensures adherence to company and project management policies, procedures and practices.
• Manages project costs and is responsible for ensuring profitability.
• Identifies, quantifies, and communicates residual risk (time and cost).
• Creates and reviews timely client billings with internal billing support.
• Responsible for ensuring timely client payment and follows up on outstanding client invoices to obtain payment.
• Reviews and approves subcontractor/vendor invoices to ensure timely payment to outside resources.
• Performs ongoing review of project status.
• On an ongoing basis, monitors project risks; identifies possible risks and recommends and implements risk mitigation solutions; escalates as appropriate.
• Manages project change using change management protocols; determines appropriate changes or alternate paths based upon performance and metrics.
• Works in conjunction with team members and stakeholders to manage changes to requirements and schedule of the project.
• Ensures proper review of project scope by safety managers and proper implementation of safety plans.
• Provides timely response to audit corrective actions identified by external or internal audits.
• Plans and conducts work requiring judgment in the independent evaluation, selection, and application of standard engineering or construction techniques, procedures, and criteria.
• Provides guidance to drafters/designers, engineers, craft workers, other project team members, contractors or subcontractors.
• Develops and implements project resource plan and manages the staffing of assigned projects.
• Determines and coordinates the proper staffing within the project including identification of outside resources needed (subs/vendors) and ensures procurement processes are followed.
• Clearly communicates project deadlines, assignments and objectives to project team members.
• Assigns work and provides direction to project staff with regard to timeliness and completion of project objectives.
• Coaches project staff and provides feedback to staff and to project staff's supervisors on project performance; escalates any performance issues to appropriate management and human resources.
• Builds, maintains and manages strong client relationships.
• Ensures client satisfaction by delivering quality, on-time project outcomes as a result of good planning and organizational skills; manages client expectations.
• Performs other duties as required.

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

• Operational Excellence
  • Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
  • Ensures new products are properly merchandised and represented in a timely manner.
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
  • Participates in pricing changes and markdowns.
  • Alerts store management to cash supply needs.
  • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
  • Assists with boutique cleanliness and organization
• Customer Experience
  • Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
• Teamwork and Growth
  • Promotes an inclusive, collaborative approach to problem solving
  • Seeks personal developmental opportunities and readily solicits feedback

• High school diploma or equivalent
• Previous stock or cashier experience preferred
• Must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to learn or adapt to technology provided by the company
• Must be able to work the majority of the shift standing
• Ability to work quickly and within strict timelines
• Ability to demonstrate teamwork
• Exposure to visual merchandising and product placement techniques desired
• Communicate with customers, Associates, and Management; wear / communicate with headset
• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

• Constant Walking/Standing- 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
• Frequent Climbing- 34%-66% of 8-hour shift

CGI Federal is looking for outgoing, experienced Bilingual (English/Spanish) Support Associates to join our team. The ideal candidates should possess excellent communication skills (translation and Spanish speaking requirements as needed), have experience in customer service, and be able to work as a team in a fast-paced environment. This position processes highly-sensitive and confidential information. Experience with contracts and processing is preferred.

The Support Associate Level III provides support to the Government staff and performs accounting functions, prepares letters, reports and specialized correspondence. Anticipated tasks include, but are not limited to, the following:

• Assist with any Spanish speaking needs and or required translation of correspondence and/or documents
• Prepare and mail envelopes with correct passport and corresponding supporting documents.
• Box and archive files for storage purposes
• Interface with Passport applicants at Agency/Center information and will-call counters:
  • At the Information Station, ensure appointment is scheduled;
  • Review Passport application, photograph, identification and supporting documentation for completeness prior to adjudication;
  • Ensure the application and documents complies with passport requirements, photograph meets passport standards, and customer is provided fee information.
• Operate equipment for scanning, image review, book print, quality control, and metering mail.
• When operating a four-printer pod, prints passports at a rate of 50 to 65 passports per hour and reviews printed books for data accuracy and product quality.
• Process refund/reimbursement requests.
• Generate a credit card payments and distribute completed batches to the cashier's office.
• Participate in customer service outreach activities.
• Assist with acceptance agent training: prepare training materials, conduct \"meet-and- greets,\" set-up training sessions, conduct office tours, etc.
• Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
• Distribute newsletters and any other correspondence to staff.
• Contact applicants to request necessary documents.
• Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender, Rewrites and Re-issues, and re-batch into the system.
• Review Passport application data to ensure information is recorded accurately into DOS systems.
• Handle complaint letters/phone calls.
• As requested by DOS Passport Specialist, perform administrative review on suspended applications.
• Verify all applications to determine the proper payment for expedite service.
• Perform Quality Control in verifying that application data matches Passport processing data.
• Assist in training lower level Support Associates in job functions, duties, and tasks.
• Assist with \"not issued cases\" including photocopy of application and attachments, set up of application to be abandoned, and forwarding hard copies to requesting Agency.
• Communicate with stakeholders, such as: Congressional offices, community-based organizations, USPS, Lockbox, and other Government Agencies under the direction of the CSM.
• Identify and take initiative to report trends or patterns in the volume or nature of inquiries handled.
• When not directly assisting Customer Service, serve as a member of NPIC search team.
• Conduct research on Passport cases by gathering information from a variety of sources. Provide recommended findings in a clear and concise manner that summarize the information gathered and identified during research. Perform analyses on passport cases being suspended to identify trends that may be useful in future research. Identify errors and areas for improvement in memos associated with these applications.

Due to the nature of the government contract requirements and/or clearance requirements, US Citizenship is required. The selected candidate must be able to frequently lift and carry up to 45lbs. This position may require long hours of standing. As a result, the selected candidate will be expected to be able to stand and walk around the worksite for the entirety of their shift. Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures. Capable of performing repetitive tasks while maintaining a high level of accuracy. Bachelor's Degree (OR) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience data entering in a high volume production environment. Four years of general office experience, including three years of experience with Microsoft Office. ALL CANDIDATES must pass a pre-employment language assessment measuring their proficiency in speaking, reading, and writing, in Spanish. Candidates must score at an Advanced Level on the pre-employment assessment administered by ALTA Language Services to remain eligible for consideration for the position. Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and ability to obtain a Government Level clearance is required.

• Customer Service & Support
• Data Entry
• Detail-oriented

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world.

Founded and family?owned since 1896, Rhoads Industries is a total solution provider of industrial fabrication, mechanical/maintenance and maritime services. In addition to our field service and project skilled labor, Rhoads has expansive shipyard facilities and over 300,000 square feet of heavy manufacturing space located in The Navy Yard in Philadelphia. Rhoads capabilities enable our customers to achieve superior results by deploying our diverse, highly skilled workforce and fabrication capabilities across commercial, government and maritime projects, all backed by state?of?the?art resources and a 100+ year legacy of leadership.

As a member of the Rhoads team, youll join a quickly growing team of energetic, skilled tradespeople and professionals who are committed to delivering exceptional products and services to our customers across every market we serve. We are building on our success across more than a century by continuing to grow an innovative company dedicated to building exciting careers. Come join our journey, and experience what it means to be Done Right with Rhoads.

We are currently looking for a Quality Inspector to join our dynamic, fast-paced, and growing team. The Inspector is responsible for performing non-destructive testing (NDT) to ensure the integrity and quality of materials and components. This role involves utilizing various NDT methods to detect and evaluate defects or irregularities without damaging the test subjects. The Inspector will work closely with engineering, production, and quality control teams to uphold high standards of quality and safety.

We are seeking candidates who are flexible and open to working either 1st or 2nd shift, depending on team and production needs. Shift assignments will be determined in partnership with the selected candidate and business requirements.

What You Will Be Doing

Non-Destructive Testing:

• 
  
• Primarily perform Visual Testing (VT) to assess materials and components for surface defects, ensuring compliance with established standards.
  
• Support additional NDT methods such as magnetic particle testing (MT) and liquid penetrant testing (PT) when required.
  
• Prepare test specimens and equipment, following established procedures and safety protocols.
  

Inspection and Evaluation:

• 
  
• Conduct thorough inspections of materials and components to identify defects, irregularities, and compliance with specifications.
  
• Analyze and interpret test results to determine the presence, location, and severity of defects or inconsistencies.
  

Compliance and Standards:

• 
  
• Ensure that all NDT activities comply with relevant industry codes, standards (e.g., ASTM, ISO, ASME), and company procedures.
  
• Stay current with updates and advancements in NDT methods, standards, and best practices.
  

Documentation and Reporting:

• 
  
• Maintain accurate and detailed records of NDT activities, including inspection reports, test results, and defect logs.
  
• Prepare and submit comprehensive inspection reports, highlighting key findings, non-conformities, and recommendations for corrective actions.
  

Equipment Maintenance:

• 
  
• Maintain NDT equipment and tools to ensure accuracy and reliability of test results.
  
• Perform routine inspections and preventative maintenance on NDT equipment to ensure proper functioning.
  

Safety and Compliance:

• 
  
• Adhere to all safety protocols and procedures while performing NDT inspections.
  
• Ensure that all NDT activities are carried out in a safe and compliant manner, following company safety policies and industry regulations.
  

Your Background

• 
  
• US Citizenship required.
  
• Excellent visual inspection skills and attention to detail.
  
• Ability to interpret and analyze test results accurately.
  
• Proficiency in using NDT tools and equipment (primarily VT, with exposure to MPT/LPT).
  
• Knowledge of welding codes and standards (e.g., AWS, ASME).
  
• Strong communication and documentation skills.
  
• Ability to work effectively with cross-functional teams and manage multiple tasks.
  
• Proficiency in using measurement and testing equipment.
  
• Attention to detail and a commitment to maintaining high-quality standards.
  
• Ability to obtain and maintain Personnel Security Clearance.
  
• Must be able to work independently and irregular hours, as required.
  
• Ability to solve challenges independently in compliance with written and verbal guidance.
  
• Competent in using various software tools including Microsoft Word, Excel, OneNote, and PowerPoint.
  
• Education: High school diploma or equivalent; vocational training or an associates degree in NDT technology, materials science, engineering, or a related field is preferred.
  
• Certification: Certification in one or more NDT methods (e.g., Level I, II, or III from ASNT, or equivalent) is preferred but required.
  

The Work Environment at Rhoads

• 
  
• The performance of this position involves exposure to construction or industrial areas where the use of personal protective equipment such as safety glasses, hard hats and hearing protection is required.
  
• Ability to perform detailed inspections and testing, which may involve standing, walking, and using various measurement tools.
  
• The performance of this position involves exposure to construction or industrial areas where the use of personal protective equipment such as safety glasses, hard hats and hearing protection is required.
  
• Must be able to work in a variety of physical positions, including sitting, standing, walking, and driving in an automobile
  
• May require walking and standing on irregular, uneven surfaces in an industrial setting and possibly at increased heights climbing and descending ladders and ship stairways.
  

What Rhoads Can Offer You

At Rhoads Industries, our team is the foundation of our success. Along with a competitive salary, we offer a variety of additional benefits designed to support your well-being and promote a healthy work-life balance for you and your family. Benefits include:

• 
  
• Competitive health insurance packages
  
• 401k matching
  
• PTO
  

Our Location

We are based out of The Navy Yard in Philadelphia, a reimagined industrial locale with more than 150 companies, 15,000+ people, 20 acres of parks, dining options, public art, and events throughout the year. Recognized as a leading model for repurposing military and industrial assets for a diversified modern economy, The Navy Yard has been dubbed the coolest shipyard in America.

For more information about Rhoads Industries and our opportunities please visit and follow us on LinkedIn.

Rhoads Industries, Inc. is an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, and disability.

Benefits:

• Competitive salary
• Health insurance
• Training & development

Job Description Only Candidates Local to PA & NJ will be considered.

What does a Mitigation Technician with Paul Davis of Bucks County do?

• Serve others within your community in their time of need
• Make a difference for others that have had a disaster strike their property
• Work hard and take pride in completing projects (i.e., mitigating flood and fire damage)
• Be empathetic and show a sense of urgency while communicating through modern technology

Team Compensation and Benefits:

• Hourly pay: $19.00 to $26.00/hour based on experience and certifications
• Paid training
• Health insurance
• Great culture and team dynamic

Team Qualifications (Requirements):

• Desire to join a world-class team and contribute a positive attitude
• Dedication to customer service
• Fluent in English
• Valid driver's license with a clean record
• Have the ability to work nights/weekends and overtime, if needed
• Ability to lift 75 LBS frequently
• Desire to continually learn new things

Role on the Team (Job Responsibilities):

• High level performance of water mitigation, tarping, board up, mold remediation, asbestos/lead abatement and carpet cleaning/reinstallation services according to Paul Davis and industry specifications under the supervision of the Mitigation Manager.
• Focus and dedication to providing excellent customer service.
• Maintain a clean, properly stocked and organized truck and maintain all company equipment.
• Be accessible by phone and participate, as necessary, in the on-call schedule.
• Assist in warehousing and facility related tasks when necessary.
• You will assist other team members as you see opportunities arise and be a leader for the team when needed.

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you! We support and hire Veterans and we are an Equal Opportunity Employer!

Folk ArtsCultural Treasures Charter School (FACTS) is a nationally recognized, mission-driven K8 public charter school rooted in the rich cultural heritage and activism of Philadelphia's Chinatown, immigrant and refugee communities. Founded on the belief that education is most powerful when it honors students' identities, strengthens community, and inspires democratic participation, FACTS integrates rigorous academics with a pioneering folk-arts-infused curriculum designed to nurture curiosity, confidence, and cultural pride. The school is known for its deep commitment to serving multilingual learners, its longstanding partnerships with artist-educators and cultural organizations, and its unwavering focus on equity, inclusion, and whole-child learning. With a diverse student body, a talented and dedicated staff, and a vibrant community legacy, FACTS stands as a model for how schools can celebrate culture, ignite joy of learning, and empower young people to thrive as compassionate, engaged citizens.

FACTS is actively planning for a possible move to a new building and the addition of a third cohort in grades K8. While final timelines are still being confirmed, the next Executive Director will be responsible for preparing the school for this evolutionstrengthening systems, supporting staff through change, and preserving the school's close-knit community culture as enrollment and operations grow.

This is an extraordinary moment for a visionary, community-centered leader to guide one of Philadelphia's most beloved and mission-driven public charter schools into its next chapter. FACTS stands at the intersection of cultural celebration, academic excellence, and social justiceoffering a rare opportunity to steward a model that seamlessly blends rigorous learning with the power of folk arts, identity, and community.

As the Executive Director, you will partner with a talented Principal, a committed staff, and a deeply invested community to strengthen what makes FACTS exceptional while guiding the school toward future growth, sustainability, and impact. You will bring strategic clarity, equity-centered leadership, and a collaborative spirit to advance FACTS' mission, support and develop its people, and ensure strong organizational systems that allow students and educators to thrive.

This opportunity is ideal for a leader who believes that schools can be joyful, inclusive, culturally rich spacesand who is ready to champion that vision with authenticity, humility, and boldness. You will have the chance to amplify FACTS' voice across Philadelphia, deepen partnerships with families and community organizations, and ensure that resources, operations, and relationships all align to the school's powerful mission.

If you are energized by community-rooted education, aspire to build a more just and equitable world that honors family and culture, and eager to build on a strong foundation while shaping what's possible alongside students, families, and staff, this role offers the chance to make a lasting difference for generations of children, families, and educators.

• Champion and embody FACTS' missiongrounded in folk arts, academic excellence, and social justiceacross all programs and decisions, fostering a culture of curiosity and critical thinking.
• Protect and strengthen the founding vision while guiding the school toward its next chapter; ensure all initiatives reflect the school's commitment to joyful, rigorous, identity affirming education.
• Model transparency, integrity, and consistency in decision-making; serve as the primary ambassador for FACTS' values and purpose.

• Lead with deep cultural competence and humility; foster an inclusive, anti-racist and anti-bias culture that honors the diverse racial, cultural, and linguistic identities of students, staff, and families.
• Monitor systems for bias to ensure that multilingual learners and historically marginalized students receive the resources and supports they need to thrive.
• Build an environment where multiple truths are held, difficult conversations are navigated with compassion, and the whole community feels valued and respected.

• Build, coach, and retain a mission-aligned team grounded in shared accountability, collaboration, and continuous growth.
• Share leadership through listening, synthesizing, collaboration, and transparent communication; cultivate a strong, trust-based adult culture that reflects FACTS' values.
• Oversee human resources strategy including hiring, onboarding, staff evaluation, labor relations, and professional development opportunities that support staff flourishing and retention.

• Ensure the school has strong systems, structures, routines, and aligned goals that support effective teaching, learning, schoolwide coordination, and compliance with state and federal requirements.
• Provide strategic oversight and support for all non-instructional operations, ensuring strong systems, effective coordination, and smooth day-to-day functioning across areas such as facilities, technology, student services, and administrative operations.
• Build and maintain cross-functional alignment across teams and divisions while balancing continuity with thoughtful improvement.

• Lead adaptive, mission-aligned change that honors FACTS' history and culture while preparing the school for future needs.
• Communicate with clarity, transparency, and consistency during transitions; bring stakeholders along through thoughtful engagement and collaborative planning.
• Anticipate challenges, respond to evolving external conditions, and adjust strategy while staying grounded in FACTS' values and long-term goals.

• Serve as FACTS' primary public ambassadorstrengthening relationships with families, neighborhood partners, Asian American communities, immigrant and refugee communities, and other stakeholders who have historically built and supported FACTS.
• Build reciprocal partnerships with community organizations, cultural institutions, and local leaders that enhance student experiences and strengthen FACTS' identity.
• Represent FACTS with authorizers, funders, civic leaders, and the broader charter school sector; elevate the school's visibility and reputation through clear, culturally responsive communication.

• Steward FACTS' financial health, ensuring that budgets, forecasts, and resource allocations align to strategy and long-term sustainability.
• Provide strategic oversight and partnership to the Board and team in cultivating major gifts, government funding, and foundation support.
• Serve as a credible storyteller who connects FACTS' mission and impact to philanthropic partners; ensure financial practices reflect responsibility, transparency, and equity.

• Successfully oversee the transition to the new school building and expansion. Provide strategic oversight of the planning, coordination, and execution of the move to a new facilityincluding staff hiring, student recruitment, and operational readinesswhile maintaining stability, continuity, and a strong sense of community across FACTS.
• Launch and lead a collaborative strategic planning process. Engage the Board, staff, families, students, and community partners in developing a multi-year strategic plan that reflects FACTS' mission, growth, and future aspirations.
• Manage teacher union negotiations and contract development. Partner with the Board and relevant stakeholders to lead the negotiations and establish a new union contract that supports the school's mission, values, and long-term organizational health.