Information Technology Jobs in Wheaton

About the Company

HSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: Function:

• Has overall responsibility for the strategic leadership and operational excellence of the service department.
• Builds scalable infrastructure, implements efficient processes, and fosters a culture of continuous improvement to support long-term customer relationships and business growth.
• Ensures the delivery of high-quality post-sale support through effective service request management, field service coordination, and customer satisfaction initiatives.

Primary Responsibilities:

Strategic Service Leadership

• Defines and execute a long-term vision for the service organization that aligns with company goals and customer expectations.
• Leads initiatives to improve service delivery, reduce equipment downtime, and enhance customer experience.
• Establish and monitor service performance metrics, driving accountability and operational excellence.

Service Operations Management

• Oversees the full lifecycle of service requests, ensuring timely, accurate, and professional resolution.
• Directs field service teams and technical support staff, optimizing scheduling, resource allocation, and responsiveness.
• Ensures compliance with warranty policies, service agreements, and industry regulations.

Customer Experience & Satisfaction

• Champions a customer-centric approach across all service functions.
• Implements feedback mechanisms, satisfaction surveys, and follow-up protocols to measure and improve service quality.
• Serves as a senior escalation point for complex service issues and high-value customer relationships.

Secondary Responsibilities:

Process & Infrastructure Development

• Designs and implements scalable service processes, workflows, and systems to support growth and efficiency.
• Builds infrastructure where gaps exist, creating structure in areas of ambiguity and evolving needs.
• Leads digital transformation efforts within the service department, including CRM and service management platforms.

Team Development & Leadership

• Recruits, trains, and mentors a high-performing service team, fostering technical expertise and leadership capabilities.
• Conducts performance evaluations, succession planning, and professional development initiatives.

Reporting & Analytics

• Delivers executive-level reporting on service performance, customer satisfaction, and operational trends.
• Uses data-driven insights to inform strategic decisions and continuous improvement efforts.

Cross-Functional Collaboration

• Partners with engineering, sales, and product teams to ensure service readiness for new product launches and customer feedback integration.
• Represents the service function in leadership meetings and strategic planning sessions.

Position Requirements:

Education & Experience

• Bachelor’s degree in Engineering, Business Administration, or related field desired.
• Minimum 10 years of experience in service operations, with at least 5 years in a senior leadership role within an OEM manufacturing or industrial environment as a Service Manager.
• Proven experience managing technical service teams and developing service infrastructure.

Skills & Competencies

• Strategic thinker with strong operational execution capabilities.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in CRM, ERP, and service management platforms.
• Strong analytical skills and ability to interpret complex data sets.
• Deep understanding of machinery, industrial equipment, or technical service environments.

Other Requirements

• Ability to travel to customer sites, manufacturing facilities, and industry events as needed.
• Comfortable working in fast-paced, evolving environments and creating structure where ambiguity exists.
• Demonstrated resilience and adaptability in navigating change and leading through uncertainty.

HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

About the Company

HSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: the Role

The Service Engineer position is the primary point of contact responsible for training, installation and maintenance of all HSG tech machinery in our Chicago showcase space and equipment purchased by HSG Tech customers in the US region. Reporting directly to the Service Manager in the US, this position will manage technical issues, maintain customer satisfaction, provide monthly maintenance support, promote value add-on services and provide training support. Business travel will be a requirement for this position.

Responsibilities

• Provide key objective management (proper machinery installation, proper accessory management and proper understanding of service data)
• Optimize work order organization, safe tool use and customer data reporting.
• Demonstrate understanding of expense reimbursement documentation and customer service evaluations
• Partner with internal Sales, Marketing, Finance, Customer Service and R&D teams to support stakeholder objectives
• On-time completion of equipment installation, commission and maintenance tasks while following the company’s strict safety and quality guidelines
• Analyze and find root cause of maintenance impediments, debug system errors and propose system improvements.
• Participate and prepare company held trainings regarding technical process, company regulation and technician job duties.
• Conduct customer visits monthly for routine service maintenance while promoting related value add-on services.
• Provide one-to-one training and guidance for new hired service team members.

Qualifications

• Two years of working experience in related industry (Fiber Laser experience highly preferred)
• Technical know-how: installation, debugging and maintenance on 6KW equipment
• Comprehension of circuit diagrams
• Familiar with CAD or SOLIDWORKS design software
• Familiar with mechanical principles
• Detail & deadline-oriented; well organized
• Excellent verbal and written communication skills
• Good interpersonal skills; ability to interact with staff across matrix partners
• Electrician’s certification
• Fitter’s certification

Job level and pay is dependent on experience. Pay ranges and level progressions:

• Service Technician ($32-36 hourly)
• Service Engineer ($36-45 hourly)
• Senior Service Engineer ($45-55 hourly)

HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

About the Company

We are a dynamic and growing U.S. subsidiary of a leading Italian multinational manufacturing company. With a strong global presence and a commitment to innovation and excellence, we are seeking a Finance Manager to lead our financial operations in the U.S. and ensure alignment with the parent company’s financial strategy, reporting standards, and compliance requirements.

Position Summary

The Finance Manager will oversee all financial activities of the U.S. subsidiary, including budgeting, forecasting, financial reporting, compliance, and internal controls. This role requires strong collaboration with the Italian parent company to ensure accurate and timely consolidation of financial data, adherence to the U.S. GAAP, and alignment with global financial policies and international regulatory requirements.

Key Responsibilities

• Lead the monthly, quarterly, and annual financial close process.
• Prepare and analyze financial statements in accordance with U.S. GAAP
• Coordinate with the Italian parent company on group reporting, intercompany transactions, and transfer pricing.
• Develop and manage budgets, forecasts, and financial planning processes.
• Ensure compliance with local, state, federal, and international tax regulations, including reporting requirements and filings across multiple jurisdictions.
• Manage cash flow, banking relationships, and treasury functions.
• Implement and maintain internal controls, policies, and financial procedures.
• Liaise with external auditors, CPA firms, and other professional advisors to ensure compliance and support audits.
• Provide financial insights and recommendations to support strategic decision-making.
• Supervise and develop a small finance team.

Qualifications

• Bachelor’s degree in accounting, finance, or related field.
• 10+ years of progressive experience in finance or accounting, preferably in a multinational environment.
• Knowledge of U.S. GAAP, income tax and sales tax
• Excellent analytical, organizational, and communication skills.
• Ability to work cross-functionally and across cultures, especially with European counterparts.
• Proficiency in Italian is a plus but not required.

What We Offer

We offer a competitive and comprehensive benefits package, including:

• Competitive salary, with potential for annual performance-based bonus
• Comprehensive health insurance, including medical, dental, and vision coverage for employees and their dependents
• 401(k) retirement plan with company match, available after one year of employment with the Company
• Generous paid time off (PTO) and Paid Company Holidays
• Company-paid life and disability insurance
• Hybrid work options, depending on business needs
• Support for professional development, including training and continuing education opportunities
• Opportunity to work in a global environment with exposure to international finance
• Inclusive and collaborative workplace culture

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. #inauto

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• Works from sketches, prints, operation sheets, preliminary drawings, and written/verbal instructions.
  
• Maintains welding specifications.
  
• Sets up and operates all welding equipment.
  
• May utilize different types of welding systems for different tasks.
  
• Performs other duties as assigned.
  

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• Knowledge of Chemistry and Metallurgy.
  
• Understanding of Electricity.
  
• Knowledge of basic computer programming.
  
• Strong attention to detail.
  
• Ability to Read Blueprints.
  

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• Manual Dexterity
  
• Physical Strength
  
• Physical Stamina
  
• Excellent hand-eye coordination
  
• Excellent depth perception
  
• Excellent fine motor skills
  
• Ability to lift 100 pounds
  
• Ability to carry 50 pounds
  

• Pay: $24.56 - $31.95 / hour

FULL-SERVICE SHOPPER

Start earning quickly with a flexible schedule

Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make peoples day.

Shoppers make it all happensign up now to help create a world where everyone has access to the food they love.

As a full-service shopper, youll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. Its that simple.

What you get as a shopper:

• 
  
• Start earning quickly on a flexible schedule*
  
• Weekly pay with the option of instant cashout
  
• Potential to earn tips
  
• Special earnings promotions
  

Basic requirements:

• 
  
• 18+ years old (21+ to deliver alcohol)
  
• Eligible to work in the United States
  
• Consistent access to a vehicle and a recent smartphone
  

Additional information:

Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.

Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Review the Independent Contractor Agreement here

*Subject to availability of batches in your area.

Job Description:

Position Details:

• 4-5-Day work week, needing availability Monday-Saturday, dispatch between 3am-5am

• Earning potential upwards of $90,000+ per year

• Looking for industrial athletes. Primarily local routes, some routes may have 1-2-day layovers

We Deliver the Goods:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more

• Growth opportunities performing essential work to support Americas food distribution system

• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Purpose:
Food and food service delivery drivers fulfill a critical role in the countrys food supply chain. Our delivery drivers not only make sure the customers products arrive at their destination at the arranged times and in good condition, but they are the face of our company building lasting relationships with our customers!
Driver is responsible for driving a tractor trailer or straight truck on intrastate and interstate local, over-the-road (OTR), shuttle, and overnight and drive and drop routes for the purpose of delivering and/or unloading food and food related products to customers in a safe and timely manner and in accordance with Department of Transportation (DOT) regulations.
Primary Responsibilities:

• Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner.

• Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

• Performs all required safety checks (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed.

• Reports all safety issues and/or repairs required.

• Follows all DOT regulations and company safe driving guidelines and policies.

• Immediately reports all safety hazards. Inspects trailer for properly loaded and secured freight.

• Performs count check of items and check customer invoices of products that have been loaded.

• Checks and completes in an accurate and in legible fashion all required paperwork associated with freight.

• Moves tractor to the loading dock and attach preloaded trailer as needed.

• Drives to and delivers customer orders according to predetermined route delivery schedule.

• Unloads products from the trailer, transports items into designated customer storage areas.

• Performs damage control checks on items, scans, and contact supervisor about removing orders according to company policy.

• Verifies delivery of items with customer and obtain proper signatures.

• Collects money (cash or checks) where required. Loads customer returns on to trailer and secures trailer doors.

• Ensures that tractor, trailer, and freight are appropriately locked and/or always secured.

• Unloads damaged goods and customer returns and bring to the driver check-in and complete necessary paperwork. Unloads all equipment, materials and remove trash from trailers as required.

• Completes daily record of hours of service and enter in log in accordance with Federal DOT, state, and company requirements.

• Performs general housekeeping duties in tractor, loading dock area and keep trailers clear and clean as required.

• At the end of the shift secure all equipment and complete all necessary paperwork.

• Performs other related duties as assigned.?

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Qualifications:

Company description

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