Information Technology Jobs in Wethersfield, CT

Support Specialist

This is an excellent opportunity to launch your career with a leader in their industry. Our client seeks a high-achieving Support Specialist to join their creative and dynamic organization.

You will support the team by managing internal customer inquiries and providing timely, professional assistance.

RESPONSIBILITIES:

• Communicate directly with customers via email, chat, and digital platforms to address inquiries, concerns, and order-related issues.
• Monitor, manage, and support customer orders within the proprietary software, ensuring accuracy and timely issue resolution.
• Track order status, customer issues, and resolutions using Excel and internal systems.
• Escalate complex or unresolved customer concerns to the appropriate internal teams in accordance with established procedures.

This is a 4-month contract opportunity in the Bloomfield area. If you do a great job, you can apply for an internal position throughout the company at the end of the contract period. Joining this upbeat, collaborative group is a great way to gain exposure to the retail world!

Visionaire Partners offers a comprehensive benefits package to all full-time W-2 contractors, their spouses/domestic partners, and dependents. Options include 401 (k) with up to 4% match, medical, dental, vision, life insurance, short and long term disability, critical illness, hospital indemnity, accident coverage, and both Medical and Dependent Care Flexible Spending Accounts.

REQUIRED SKILLS:

• Minimum of 1 year of experience in customer service or account management.
• Strong attention to detail, with demonstrated experience updating software systems in response to customer information changes.
• Ability to work with a strong sense of urgency and follow tasks through to completion.
• Experience with data entry and tracking in Excel.
• Excellent listening skills with a patient and empathetic approach to customer interactions.
• Bachelor’s degree required.

PREFERRED SKILLS: Experience working in a retail environment

Must be authorized to work in the U.S./Sponsorships are not available

Job Title: Senior Administrative Assistant

Onsite/Remote: West Hartford, CT

Description of Company:

A global leader in insurance brokerage, founded in 1966, specializing in client-focused risk and insurance solutions. The organization empowers over 12,500 associates across more than 150 countries, prioritizing service, employee support, and community engagement. The Northeast Series is recognized for its unmatched work ethic, double-digit organic growth, and delivers the Lockton Market Update to keep clients informed.

Salary/Hourly Rate:

Estimated range: $55,000–$70,000 annually, based on Connecticut pay transparency guidelines and typical compensation for senior administrative roles 12.

Position Overview:

The Senior Administrative Assistant provides high-level support to executives and teams. This role manages schedules, coordinates meetings, prepares reports, and ensures efficient office operations. The position requires strong organizational skills and attention to detail.

Responsibilities:

• Manage and maintain executive schedules
• Arrange travel and coordinate meetings
• Prepare invoices, reports, memos, and correspondence
• Coordinate office services, including records and departmental finances
• Answer phone calls and direct to appropriate parties
• Prepare responses to routine inquiries
• Open, sort, and distribute incoming correspondence
• Greet visitors and determine access
• Prepare agendas and coordinate catering for meetings
• Conduct research and compile data for executive presentations 3.

Required Experience/Skills:

• Minimum 3 years in administrative support roles
• Proficiency in Microsoft Office Suite and database management
• Strong written and verbal communication skills
• Ability to manage multiple priorities and deadlines
• High attention to detail and accuracy
• Experience handling confidential information
• Excellent organizational and time management abilities

Preferred Experience/Skills:

• Experience supporting senior executives
• Familiarity with expense reporting and budget preparation
• Prior exposure to project coordination
• Supervisory experience with clerical staff

Education Requirements:

• High school diploma required
• Associate’s or Bachelor’s degree preferred 4.

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.

Bilingual candidates encouraged to apply.

Essential Job Functions

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc)
• Ensure telephone is answered according to company policy.
• Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
• Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
• Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
• Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
• Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.
• Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.
• Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.
• All other duties as assigned.

Skills/Education/Knowledge/Experience/Abilities

Required:

• Strong communication skills
• Ability to obtain RSS Certification

Desired:

• Retail sales experience, preferably in auto parts
• Automotive systems and repair knowledge
• ASE Certification
• Fluency in multiple languages (Spanish is highly desired)

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age, veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details.