Information Technology Jobs in West Mclean

Gopuff's engineering team is building solutions to dramatically change the way people purchase their daily goods. We provide the modern-day solution to meet customers' immediate everyday needs with products ranging from snacks and ice cream to household goods and beer, at the click of a button. In addition to direct to consumer delivery, Gopuff offers our leading fulfillment network as a service to other companies.

We are seeking a Senior Principal Software Engineer who is excited about creating innovative solutions to make life effortless for our customers! The kind of people we are looking for want to create an end to end shopping experience that will delight our customers, enable partners to expand their reach through unique brand experiences, and bring new concepts to life from the ground up alongside some of the biggest and most recognizable companies in the world. In short, we are looking for people who are eager to help create the future of Gopuff!

As a senior principal engineer, you will build and own the platforms that our systems run on. You will build high scale, high throughput APIs to serve millions of customers. You will work closely with cross-functional stakeholders to improve the UX for our customers searching and browsing for products on Gopuff.

Your primary responsibility will be to drive the technical architecture and design of our business domains. The right candidate will have the technical aptitude to drive good technology choices through collaboration with empowered teams. Success in this role will be measured by the delivery of business critical results and impact to the engineering department. We are looking for candidates who are passionate about delivering consistently great experiences within our engineering team.

• Lead cross functional projects across multiple teams impacting the success of the larger organization
• Lead technical discussions, design/architect and implement solutions to scale
• Support standard development practices across multiple teams, including idiomatic syntax, design patterns, and test driven development
• Evangelize impactful improvements in our technologies
• Scope, decompose, and organize projects for multiple teammates. Delegate tasks and coordinate teammates to bring those projects to completion with minimal oversight. Generate time estimates with reasonable accuracy to help determine project timelines.
• Trace bugs across the entire software stack, including into the OS, libraries, virtual machine and compiler if necessary
• Implement and monitor analytics to ensure the correctness of the business process
• Provide primary operational support and engineering for multiple large distributed software applications
• Promote and support GoPuff Engineering's culture of inclusion and diversity.

• 10+ years engineering experience with a proven track record as an engineer building scalable publicly facing web sites preferably in start-up environments or early stage companies
• Bachelor degree in Computer Science (or related field)
• Proven experience in a senior engineering role with increasing responsibility
• Experience leading technical discussions including evaluation and design of technical solutions
• Strong communication and interpersonal skills. Need to effectively communicate strategy, technical direction, priorities and collaborate with other engineering leads.
• Demonstrated success working in and promoting a rapidly changing, collaborative, and iterative product development environment
• Demonstrated ability to mentor a team, and lead without direction.
• Proficiency with SQL, Postgres, Java, Go (golang), and/or nodejs
• An in-depth and hands on knowledge of data structures, algorithms and modern web and/or cloud technologies

The only predictable thing about life is that it's wildly unpredictable. That's where we come in. When life does what it does best, customers turn to Gopuff to deliver their everyday essentials, and to get through their day & night, work day and weekend.

We're assembling a team of thinkers, dreamers & risk-takers...the kind of people who know the value of peace of mind in an unpredictable world. (And people who love snacks.)

Like what you're hearing? Welcome to Gopuff.

The Gopuff Fam is committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We are an equal employment opportunity employer.

AI Innovation Architect

Location: Hybrid; Ashburn, VA; Springfield, VA; Washington, D.C.

Clearance: U.S. Citizen; Must have an active Top-Secret Clearance or DHS Public Trust Clearance.

InDev is seeking a senior strategic and technical AI Architect responsible for designing, building, and deploying artificial intelligence solutions that support mission outcomes across the homeland security market. In this role you will bridge advanced AI capabilities - including machine learning, natural language processing, and data engineering - with operational requirements, ensuring solutions are secure, scalable, and aligned with the homeland security mission.

YOUR FUTURE DUTIES AND RESPONSIBILITIES

• Define overall system architecture, selecting and governing Artificial Intelligence / Machine Learning (AI/ML) and platform technologies, and ensuring solutions are scalable, secure, and production-ready
• Lead end-to-end technical design, development, and implementation of an agentic AI system to orchestrate user queries across enterprise data sources
• Partner closely with development, DevOps and data engineering teams to translate project requirements into an extensible AI architecture
• Create and promote AI strategies that align with business objectives
• Develop and coordinate POCs to test new technologies
• Evaluate and select appropriate AI tools, frameworks, and platforms (i.e., AWS, Azure, Google) to drive innovation

QUALIFICATIONS

• U.S. Citizen; Active Top-Secret Clearance or DHS Public Trust Clearance
• 8+ years of experience delivering AI solutions across federal agencies
• Bachelor's degree in Computer Science, Engineering, or Data Science
• Deep understanding of machine learning (ML), deep learning, Natural Language Processing (NLP), and neural networks
• Experience with cloud platforms (AWS, Google Cloud, Azure) and container orchestration tools like Kubernetes and Docker
• Ability to identify high-impact AI use cases and translate them into technical requirements
• Experience designing, building, and deploying advanced AI systems including Generative AI, AI Agents, LLMs, Reinforcement Learning, and computer vision models
• Ability to apply cloud and engineering expertise across AWS, GCP, Kubernetes, Docker, Terraform, Helm, Linux, and AI services, such as SageMaker, Vertex AI, Bedrock, or Gemini
• Experience with Python, agent frameworks, data engineering, APIs/microservices, vector databases, SQL engines, distributed systems, cloud services, RAG
• Experience developing and maintaining AI/ML roadmaps, performing Analysis of Alternatives, and making defensible technical tradeoff decisions
• Experience leading multidisciplinary teams, including data scientists, engineers, and business stakeholders
• Excellent written and oral communication skills
• Ability to tailor and present information across multiple stakeholders

NICE TO HAVES

• Experience integrating AI solutions with SaaS/PaaS platforms (e.g., ServiceNow, Salesforce, etc.)
• Experience implementing virtual agents within SaaS/PaaS platforms (e.g., ServiceNow Virtual Agent, Salesforce Agentforce, etc.)
• Experience with Google Gemini

ABOUT US

At InDev, we're not just a company; we're a trailblazing force transforming the way data shapes the future. As a dynamic player in the federal government sector, we're on a mission to empower agencies with cutting-edge data solutions that drive innovation, efficiency, and progress. Our team thrives on collaboration, innovation, and embracing challenges head-on to create a meaningful impact on the world around us.

WHY INDEV

• Innovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged.
• Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale.
• Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference.
• Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth.
• Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set.
• Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape.

If you're ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let's shape the future together.

Location: Washington, DC (Hybrid — remote Mondays & Fridays)

Duration: June 1 – August 7, 2026 (10 weeks)

Compensation: $20/hr (Undergraduate)

Education Level: Undergraduate

About NCTA

NCTA – The Internet & Television Association is the principal trade association of the cable and broadband industry. We advocate on behalf of our members before Congress, the FCC, and other federal agencies on issues shaping the future of internet and television.

About the Role

The Government Relations Intern will support NCTA's federal advocacy team in monitoring and analyzing legislative and regulatory developments that affect the communications and technology sector. This is a meaningful, substantive role that provides real exposure to how policy is shaped and communicated within a leading trade association.

Responsibilities

• Produce weekly legislative and regulatory monitoring summaries aligned with NCTA's policy priorities
• Conduct policy research and prepare background memos on key issues in communications and technology
• Draft briefing materials and policy summaries for internal use
• Support preparation for meetings with congressional offices and external stakeholders
• Track congressional hearings and relevant legislative activity

What You Bring

• Coursework in political science, public policy, communications, economics, law, or a related field
• Strong research, analytical, and writing skills
• Ability to synthesize complex policy information into clear, concise summaries
• Attention to detail and strong organizational skills
• Curiosity about the federal policymaking process and technology/communications policy
• Ability to commit to a minimum of 3 working days per week

What You'll Gain

• Practical experience monitoring congressional activity and conducting policy research
• Exposure to how policy priorities are developed within a trade association
• Professional writing experience through memos, legislative summaries, and briefing materials
• Participation in professional development events, networking opportunities, and a lunch with the CEO
• An assigned peer mentor to support your onboarding and growth

Our Values

At NCTA, we are guided by four core values — Competency, Curiosity, Creativity, and Compassion — and we're looking for someone who brings all four to their work every day.

To Apply

Submit your resume and a one-page cover letter referencing the Government Relations internship.

Candidates must be legally authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future

NCTA is an Equal Opportunity Employer. We are committed to building a culture where diverse people, ideas, and experiences are welcomed, included, and celebrated. NCTA provides equal employment opportunities to all applicants without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, or veteran status in accordance with applicable federal, state, and local laws.

SteerBridge Strategies is a modern technology company delivering innovative, mission‐focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‐grade capabilities that accelerate operational effectiveness and drive measurable mission success.

At the core of SteerBridge is our people—especially the veterans whose leadership, problem‐solving mindset, and commitment to excellence elevate every project we support. We don't simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.

As the Senior Solution Advisor for Perioperative Services, you will be a critical subject matter expert and trusted advisor, bridging the gap between the client's surgical and anesthesia departments and the capabilities of the Oracle Health (Cerner) Millennium EHR. You will guide stakeholders through complex workflow transformations, driving the successful design and adoption of the SurgiNet and Anesthesia Management solutions. Your primary objective is to ensure these solutions improve patient safety, optimize resource utilization (ORs, staff, equipment), and ensure accurate charge capture in the highly complex perioperative environment.

To excel in this senior position, you must have a strong background in perioperative informatics, OR nursing/technology, or clinical applications consulting. You will lead the design of the entire surgical journey, from case scheduling to PACU, and be the go-to expert for the intricate processes of preference card management and supply/implant documentation. You will also oversee the integration of the Anesthesia Information Management System (AIMS) with physiological monitors and anesthesia machines. Your role will involve close collaboration with key stakeholders—including surgeons, anesthesiologists, OR nurses, schedulers, sterile processing directors, and supply chain leaders—to ensure the perioperative suite is safe, efficient, and financially sound.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• 401(k) Retirement Plan with matching
• Paid Time Off
• Paid Federal Holidays

Key Responsibilities:

Client & Stakeholder Engagement:

Serve as the primary consultant for perioperative leadership on all aspects of the Oracle Health SurgiNet and Anesthesia solutions.

Provide expert support and knowledge transfer on perioperative best practices, including governance for preference cards, block scheduling, and charge capture.

Work directly with client counterparts to facilitate design workshops, review deliverables, and drive consensus on perioperative workflow and build changes.

Solution Design & Workflow Analysis:

Lead the analysis and design of the end-to-end perioperative workflow, including case scheduling, pre-admission testing (PAT), intraoperative nursing and anesthesia documentation, and PACU.

Oversee the design and maintenance strategy for foundational elements like surgical preference cards, resource scheduling (rooms/equipment), and integration with supply chain/inventory management.

Define requirements for the Anesthesia Information Management System (AIMS), including its integration with bedside monitors via CareAware for real-time data flow.

Implementation & Solution Management:

Act as a lead or driver for testing events, including developing and documenting scripts in an Application Lifecycle Management (ALM) tool to validate complex surgical and anesthesia workflows.

Provide expert support for cutover planning, go-live execution, and post-go-live sustainment, including ticket management for perioperative issues.

Assist in the review of training manuals and job aids to ensure they accurately reflect the configured workflows and system design.

Required Qualifications:

Experience: A minimum of 5-7 years of combined experience in perioperative informatics, surgical services leadership, or as an OR nurse/technologist with significant \"super user\" or implementation experience.

Oracle Health/Cerner Expertise: Direct, hands-on experience with the Oracle Health (Cerner) Millennium platform. Specific expertise in SurgiNet, Anesthesia Management, Preference Card Management, and CareAware is required.

Domain Expertise: Demonstrated expertise in perioperative workflows, sterile processing, preference card management, surgical billing/charging, and resource management.

Communication: Excellent verbal and written communication skills, with the ability to effectively engage with both technical teams and senior clinical/surgical leadership.

Education: Bachelor's degree in a related field. A clinical background and license (e.g., RN, CST) is strongly preferred.

SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.

We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

SteerBridge Strategies is a modern technology company delivering innovative, mission‐focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‐grade capabilities that accelerate operational effectiveness and drive measurable mission success.

At the core of SteerBridge is our people—especially the veterans whose leadership, problem‐solving mindset, and commitment to excellence elevate every project we support. We don't simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.

As a Solution Manager for Referrals and Community Care, you will play a pivotal role in supporting solution teams by overseeing administrative functions, tracking progress, and ensuring seamless logistical and programmatic operations. Your responsibilities will include facilitating collaboration among various internal and external stakeholders, including governance bodies, process engineering teams, the EHR vendor (Oracle Cerner), and other key program entities. You will be instrumental in supporting informaticists with strategic planning, documentation, and administrative tasks, as well as assisting solution experts and advisors in translating functional requirements and managing ticketing activities. Additionally, you will coordinate and monitor vendor activities to maintain scope and schedule alignment, facilitate design reviews, and provide recommendations for optimizing solutions.

In this role, you will also support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities. Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams. Exposure to tools and processes such as Cerner Millennium, project tracking systems, and clinical workflow analysis will be highly beneficial. Experience managing complex projects, working with diverse stakeholder groups, and navigating large-scale enterprise environments will help you excel in this position, as will a strong understanding of healthcare operations and electronic health record systems.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• 401(k) Retirement Plan with matching
• Paid Time Off
• Paid Federal Holidays

Qualifications

• 5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.
• Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.
• Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.
• Experience supporting solution experts and solution advisors in translating functional requirements.
• Ability to collaborate on ticket management activities.
• Experience supporting user acceptance testing and functional testing activities.
• Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.
• Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.
• Experience supporting enterprise rollout initiatives and continuous improvement processes (Lessons Learned).
• Ability to coordinate with cross-functional leadership, training, change management, and technical interface teams on change requests.
• Direct experience with Electronic Health Record (EHR) systems.
• Demonstrated experience in project coordination/management, including tracking deliverables, managing schedules, and facilitating meetings.
• Experience in clinical workflow analysis and translating clinical or functional requirements for IT systems.
• Experience working with diverse stakeholder groups, including technical teams, clinical staff, program leadership, and external vendors.
• Prior experience working within a large, complex public sector or enterprise environment.

Education:

Bachelor's Degree

Preferred Qualifications

• Experience with Cerner Millennium, specifically Referrals and Community Care.
• Knowledge of healthcare operations such as scheduling, pharmacy, lab, and clinical documentation.
• Familiarity with public sector or large enterprise processes, terminology, and culture.
• Experience supporting enterprise rollout initiatives and continuous improvement processes.
• Experience coordinating with training, change management, and interface teams.

$117,000 - $127,000 a year

SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.

We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description

• 
  Identify opportunities within the dynamic mid-market segment, driving targeted outreach initiatives and harnessing the momentum generated by our proactive Business Development and Marketing teams.
• 
  Captivate potential clients with engaging product demonstrations and persuasive sales presentations that showcase the value of Meltwater's solutions.
• 
  Tailor carefully crafted proposals that not only address client needs but also exceed expectations, setting the stage for lasting partnerships.
• 
  Serve as a trusted advisor throughout the purchasing journey, guiding prospects with confidence and clarity through solution exploration and pricing considerations.
• 
  Champion win-win outcomes through skilled negotiation of contract terms and pricing, ensuring alignment and satisfaction on all fronts.
• 
  Seize every opportunity for growth by identifying upselling opportunities and nurturing relationships beyond the initial sale, fostering loyalty and trust.
• 
  Thrive in a results-driven environment by consistently surpassing sales targets and securing deals at competitive price points.
• 
  Foster seamless integration and ongoing success by collaborating closely with internal teams, leveraging collective expertise to deliver unparalleled customer experiences.

• 
  A Bachelor's degree or higher, showcasing your academic excellence and providing a solid foundation for success in this role.
• 
  A minimum of 3-5 years of experience in business-to-business sales is required, with a strong track record of success.
• 
  Strong negotiation skills and the ability to effectively communicate complex value propositions, ensuring clarity and alignment with clients.
• 
  Proven results-oriented mindset, with a track record of consistently achieving and surpassing sales targets.
• 
  Ability to identify upsell opportunities and maintain ownership of accounts, driving continued growth and satisfaction.
• 
  Proactivity in conducting targeted outreach and lead generation activities, demonstrating initiative and resourcefulness.
• 
  Excellent organizational skills, including adept management of the customer purchase process and proficient negotiation of contract terms.
• 
  Collaborative mindset, capable of coordinating seamlessly with internal teams for successful implementation and client satisfaction.
• 
  Baseline knowledge of various Selling Methodologies such as SPICED, MEDDPICC, BANT, or SANDLER preferable.
• 
  Excellent written and verbal communication skills in English.
• 
  Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week.
• 
  The ability to legally work in the country of hire is required for this position.

• 
  Flexible paid time off that allows you to have an enhanced work-life balance.
• 
  Excellent medical, dental, and vision options
• 
  401(k) matching, life insurance, commuter benefits, and parental leave plans
• 
  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• 
  Energetic work environment with a hybrid work style, providing the balance you need.
• 
  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
• 
  Base Salary of $53,000 - $71,000 USD per year + quarterly bonus subject to the terms of the applicable bonus plan + uncapped quarterly commissions subject to the terms of the applicable commission plan.
• 
  Total compensation range for this position: $112,500 -$150,000 USD per year. Earnings are dependent on individual sales performance.

When you'll join: February 2026

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.

Description

• 
  Collaborate closely with internal teams to align account activities with each customer's unique business case and strategic objectives.
  
  
• 
  Execute meticulously on agreed-upon plans, adhering to mutually agreed timelines with the customer.
  
  
• 
  Develop and maintain comprehensive joint impact plans for your top accounts within your portfolio, ensuring ongoing alignment and value delivery.
  
  
• 
  Proactively inform and guide customers on new features and releases to enhance their experience and maximize value.
  
  
• 
  Monitor adoption and utilization trends, offering tailored recommendations based on each customer's evolving business needs.
  
  
• 
  Identify potential renewal risks and retention challenges, collaborating closely with internal and sales teams to secure successful renewals.
  
  
• 
  Identify opportunities for upselling and expansion, enabling named Account Executives to drive growth effectively.
  
  
• 
  Conduct regular, insightful customer business reviews to foster transparency, alignment, and mutual success.
  
  
• 
  Act as the primary advocate for customers, channeling their feedback and insights to drive continuous improvement across all areas, including product development and service delivery.
  
  

• 
  A Bachelor's degree or higher is preferred for this role.
  
  
• 
  An extensive professional history spanning 7-10+ years, showcasing a diverse array of experiences in roles such as Management Consulting, Customer Success, Account Management, Business Development, or other client-facing positions.
  
  
• 
  Demonstrated proficiency in effectively managing complex, multi-divisional, and multi-geographical client portfolios.
  
  
• 
  A talent for seamless collaboration with cross-functional teams, including Sales, Product, Marketing, and Services, driving collective success.
  
  
• 
  Thrive in fast-paced environments, exhibiting agility in multitasking and embracing diverse responsibilities.
  
  
• 
  Exhibit industry-specific expertise in areas such as media monitoring, SaaS, PR, or Marketing.
  
  
• 
  Bonus points for previous experience in Project Management, enriching your profile.
  
  
• 
  Excellent written and verbal communication skills in English.
  
  
• 
  Openness to embrace our hybrid work schedule, requiring presence in the office one day per month.
  
  
• 
  The ability to legally work in the country of hire is required for this position.
  
  

• 
  Enjoy flexible paid time off and unlimited leave options for enhanced work-life balance.
• 
  Excellent medical, dental, and vision options
• 
  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• 
  Energetic work environment with a hybrid or remote work style, providing the balance you need.
• 
  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
• 
  Compensation Overview - Base Salary of $107,000 - $132,000 USD per year + [monthly/quarterly] commissions [subject to the terms of the applicable commission plan].
  Total compensation range for this position: $107,000 - $165,000 USD per year. Earnings are dependent on individual sales performance.

Description

Are you an attentive Account Managerwith experience in serving SaaS customers? We're actively seeking professionals like yourself to join our dynamic team and take charge of managing, renewing, and driving growth for our valued accounts. As an Account Manager, you'll play a crucial role in nurturing existing client relationships and maximizing their potential.

Meltwater offers more than employment-it's a voyage towards personal and professional advancement. Immerse yourself in an atmosphere that nurtures your skills, encourages mentorship, and champions inclusive leadership practices. Interact with experienced account managers and resilient leaders who are dedicated to supporting your growth journey.

Join our team, where you'll be embraced by a diverse community that honors your individual contributions and propels you toward realizing your full potential.

• 
  Manage, renew, and foster growth within assigned accounts following their transition from the Client Acquisition team.
• 
  Focus on driving sustainable, long-term growth while overseeing renewals, leveraging support from the Customer Success and Renewals teams.
• 
  Develop customized account plans and strategies aimed at optimizing customer retention and stimulating account growth.
• 
  Identify and actively pursue expansion opportunities within accounts, including upselling and cross-selling initiatives.
• 
  Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions.
• 
  Partner with Renewals Representatives to ensure robust account retention and skillfully negotiate pricing agreements.
• 
  Cultivate and nurture strong relationships with key stakeholders within assigned accounts, driving both engagement and satisfaction.
• 
  Monitor customer usage patterns to inform strategic renewal and product expansion approaches.
• 
  Implement proactive sales processes to effectively counter competitive threats during renewal negotiations.

• 
  A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively.
• 
  A minimum of 2 years tenure in account management is desired, with an established track record in account management, growth, and renewals, within the software or SaaS domain.
• 
  Strong strategic thinking and execution capabilities, with a focus on customer retention and growth.
• 
  Ability to develop effective account plans and strategies aligned with customer goals.
• 
  A proactive approach to identifying and driving expansion opportunities within accounts.
• 
  Refined communication and collaboration abilities to seamlessly engage with both the Client Success and Renewals teams, fostering a synergistic environment for mutual achievement.
• 
  Results-oriented mindset with a focus on achieving growth targets and customer satisfaction.
• 
  Excellent written and verbal communication skills in [Language] and English.
• 
  Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week
• 
  The ability to legally work in the country of hire is required for this position.

What We Offer:

• 
  Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance
  
• 
  401K matching, life insurance, commuter benefits, and parental leave plans
• 
  Excellent medical, dental, and vision options
  
• 
  Collaborative, transparent and fun loving office culture
  
• 
  Accelerated professional development and growth programs
  
  

• Competitive Compensation - Base Salary of $57,360-$67,500 USD per year + uncapped commissions [subject to the terms of the applicable commission plan]. Total compensation range for this position: $57,360-$112,500 USD per year.