Information Technology Jobs in Warminster, PA

Description:

Since 1933, Stark & Stark has developed innovative legal solutions to meet our clients’ needs. We have experienced attorneys in more than 30 practice areas and a commitment to putting the law to work for our clients. We believe that is the basis for building and maintaining our practice.

Stark & Stark is actively recruiting for a Paralegal – Medical Malpractice based in our Newtown, PA office. The right candidate will have the extraordinary opportunity to continue their professional development in a challenging, but collegial environment.

Responsibilities:

• Assisting with investigations to determine the at-fault parties in a case.
• Regularly communicating with clients to learn their injuries, medical treatment status and economic losses.
• Diligently obtaining up-to-date medical records, billing records, and other documents in support of clients’ damages claims.
• Determining the applicability of any health insurance or other liens.
• Drafting demand letters; strong persuasive writing skills are a must.
• Preparing cases for settlement and litigation.
• Preparing and drafting discovery demands and responses, and other legal documents.
• Professional correspondence and communication with defense counsel, clients, and other relevant parties.
• Drafting pleadings, such as non-dispositive and procedural motions.
• Managing project timelines and performing legal research.
• Preparing cases for court, limited drafting pleadings, discovery demands and responses and other legal documents.
• Trial preparation, including the ability to create exhibits and visual aids.
• Diligent and accurate data entry in the firm’s case management systems.

Qualifications:

• A minimum of 5 years’ experience in Plaintiff’s Litigation matters REQUIRED, with practical knowledge of pre-litigation case management and litigation. Medical Malpractice experience preferred.
• Familiarity of legal procedures in both New Jersey and Pennsylvania.
• Diligent and detail oriented.
• The individual should be well organized and able to see an assignment through to completion.
• Strong research, writing, and communication skills.
• A strong commitment to customer-service is required.
• Time-management skills.
• A comprehensive knowledge of Microsoft Office: Word, Excel and Outlook are REQUIRED.
• Paralegal Certificate or associate degree required.
• Ability to learn and adapt to emerging technologies in the legal field.

Compensation & Benefits

Stark & Stark is committed to the health and well-being of its staff members. The firm offers a full range of benefits, including medical, prescription, dental and vision coverage. The firm also provides generous paid time off, life insurance, accidental death and dismemberment, disability benefits and 401(k) plan with firm contributions.

Compensation will be determined based on multiple factors, including candidate experience, qualifications, accomplishments, and location. Employees may also be eligible for annual performance-based merit increases rewarding individual and firm achievements.

*No calls or emails from staffing agencies or recruiters, please. Unsolicited resumes from search firms will not be considered when no contract is in place.

Equal Opportunity Employer

Stark & Stark’s policy is to make employment decisions based on merit, ability, and competence. Except where required by law, employment practices shall not be influenced or affected by an applicant’s or staff member’s race, color, religion, sex, national origin, age, or any other characteristic provided by law. Qualified minorities, females, veterans, and attorneys with disabilities are encouraged to apply. It is also our policy to provide a work environment that is free of harassment of any kind, including that which is sexual, age-related, or ethnic.

Mansfield Rule

As part of its continued efforts to actively recruit and advance the recruitment, development, and promotion of diverse lawyers Stark & Stark is participating in Diversity Lab’s Midsize Mansfield Rule initiative. The Mansfield Rule is named for Arabella Mansfield, the first woman admitted to practice law in the United States. It measures whether law firms affirmatively consider diverse lawyers for hiring, advancement, and significant leadership roles.

Under this initiative, we strive for a candidate pool consisting of at least 30% women, attorneys from underrepresented racial and/or ethnic groups, lawyers with disabilities, and/or LGBTQ+ attorneys. The Mansfield Rule initiative also includes a commitment by Stark & Stark to be transparent in our internal governance, particularly with our selection guidelines and job descriptions for firm management roles and committees.

Exciting Locum to Perm Opportunity for Urologist in Pennsylvania! Are you a skilled Urologist seeking a rewarding opportunity? located near Horsham, PA, is currently looking for a dedicated Urologist to join their team on a locum to perm basis.

This is an excellent chance to contribute your expertise while enjoying the vibrant community and amenities of the area.

Position Details: Profession: Physician Specialty: Urologist Default Rate Type: Hourly Start Date: ASAP End Date: Ongoing # of Providers Needed: 1 Shift Type: Days Shift Description: Full-time, day shift working on outpatient clinic and weeknight call.

Weekend call is required as well.

Weekend Requirements: As part of schedule On-Call Requirements: Weekends and evenings MANDATED Job Requirements: Board Certified/Eligible within 5 years of residency
- Required PA license
- Required Local provider within driving distance
- Required (client will only reimburse for mileage) Certification Requirements: Board Certified License Requirements: Pennsylvania Facility Description: Join a healthcare institution with over 70 years of service to Northeast and the surrounding region.

Recognized as one of Americas Best 100 Hospitals for Stroke Care, a five-star rated facility for the treatment of stroke for the 11th consecutive year.

As an Independence Blue Cross-designated Blue Distinction+ Center for Knee and Hip ReplacementSM, provides outstanding diagnostic, medical, surgical, and therapeutic care with state-of-the-art technology.

With more than 200 inpatient beds and a comprehensive range of outpatient services, boasts a dedicated team of 1,200 employees and 350+ physicians and specialists.

The hospital is committed to treating patients and their families with respect and compassion while adapting healthcare services to the changing needs of the community.

About the Community: Situated near Horsham, PA, offers proximity to the vibrant City of Brotherly Love.

Known for its historic landmarks, exciting outdoor activities, and unique attractions, provides an ideal backdrop for both work and leisure.

Job Description: Seeking a Urologist to start as soon as credentialed.

The schedule involves full-time, day shifts, working in the outpatient clinic with weeknight and weekend call requirements.

The facility is well-equipped with a full range of urology procedure equipment, including cystoscopy and biopsies, and utilizes the Epic EMR system.

This is an outstanding opportunity, and the facility is open to locum to perm arrangements.

The credentialing timeframe is 30-60 days.

Location: The hospital is conveniently located near Horsham, PA, offering a

Incoming candidate can expect:

• Act as an extension of the Attending OBGYN
• Manage the 4th maternal floor, triage, & act as 2nd doctor in procedures such as c-sections
• $328,000 Salary
• 4k CME
• Paid Malpractice, full health, dental, vision, 403b retirement

PHILIDELPHIA, PA

Competitive cost of living compared to other major East Coast metropolitan areas

Strong economic base with opportunities in healthcare, education, technology, finance, and life sciences

Home to prestigious universities and research institutions such as the University of Pennsylvania, Temple University, and Drexel University

Convenient location with direct access to New York City, Washington D.C., and nearby coastal destinations

Diverse dining and culinary scene, from renowned restaurants to Philadelphias signature local specialties

Expansive parks and outdoor recreation spaces, including Fairmount Park and the Schuylkill River Trail

Thriving arts, theater, and music community with year-round events and performances

Job Details:

• Outpatient Only
• Family Medicine or Internal Medicine
• Flexible scheduling- work 8s or 10s
• Shared phone call
• Earn up to $371,000
• 25 days PTO + 7 holidays,
• Paid Malpractice, full health, dental, vision, 403b retirement, 4k CME

PHILIDELPHIA, PA

Competitive cost of living compared to other major East Coast metropolitan areas

Strong economic base with opportunities in healthcare, education, technology, finance, and life sciences

Home to prestigious universities and research institutions such as the University of Pennsylvania, Temple University, and Drexel University

Convenient location with direct access to New York City, Washington D.C., and nearby coastal destinations

Diverse dining and culinary scene, from renowned restaurants to Philadelphias signature local specialties

Expansive parks and outdoor recreation spaces, including Fairmount Park and the Schuylkill River Trail

Thriving arts, theater, and music community with year-round events and performances

Border Patrol Agent (BPA) in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe youre looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DONT FORGET TO CHECK OUT THE INCENTIVES SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in5 CFR 575.102)will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
• Buffalo Sector Stations - Wellesley Island
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
• El Centro Sector Stations - El Centro, Indio, Calexico
• Grand Forks Sector Stations - Pembina
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nations economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

Youll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal governments official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, youll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Required

Preferred

Job Industries

• Government & Military

Avo Photonics ( ) is a dynamic contract engineering services company that designs, develops and manufactures custom opto-electronic products for a large customer base. Members of our staff have the opportunity to design, prototype, and produce next generation products for a diverse range of markets including environmental, medical, military, industrial, aerospace, and communications.

We are seeking an experienced Manufacturing Manager who will help to further our success and reputation in the industry through world-class customer service for our weekend operations. This position will report directly to the Director of Manufacturing. The successful candidate must keep multiple records, be self-motivated, maintain a professional presence, and have the desire to take ownership.

Specifically:

• Manage production Line Managers
• Execute production build plans as defined by Director of Manufacturing; meet customer performance, quality, and delivery
• Ensure 100% accurate execution of process steps per authorized Work Instructions by properly trained personnel
• Continually monitor and optimize staffing placement, development, and needs
• Define and track training program for all production staff
• Take ownership and demonstrate excellence; production areas shall exemplify discipline, cleanliness, quality, and control
• Confirm all Quality Documents are being completed properly and in a timely fashion
• Monitor and manage yield loss scrap so that corrective actions can be implemented quickly
• Drive continuous improvement through observations shared and discussed with Director of Manufacturing and Product Engineering
• Ensure that equipment and quality issues are resolved through Engineering

Requirements:

• B.S. in Operations Management or a technical discipline
• 7 years of progressive manufacturing leadership, inclusive of supervisory roles of multi-shift operations
• Ability to plan equipment capacity, staffing, space and material flow in a high technology manufacturing environment
• Demonstrated ability to identify and develop strong Line Managers and Process Leads
• Demonstrated experience in establishing teams and personnel development planning in a manufacturing environment
• Strong attention to details
• Ability to communicate clearly and concisely

Apply: Avo Photonics offers competitive salaries and a comprehensive benefits package.

Equal Opportunity Employer: Avo Photonics is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee of Avo Photonics by any method without a valid written contract in place with Avo Photonics will be deemed the sole property of Avo Photonics. No fee will be paid in the event the candidate is hired by Avo Photonics as a result of the referral or through any other means.

In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.

Aurora Networks is the world’s leading provider of access network solutions. Our comprehensive, end-to-end product portfolio supports global service providers with innovative, leading-edge HFC, PON and broadband network products

.

We’re looking for bold thinkers and exceptional builders—engineers who thrive in highly technical environments and want to design hardware that powers the connected world. If you enjoy solving tough engineering challenges, collaborating with a talented cross‑functional team, and owning designs from concept through production, this is the role for you.

How You’ll help us connect the world:

As a Power Hardware Engineer reporting to the Sr. Manager of Hardware Engineering, you will play a key role in architecting and developing stand‑alone and embedded power supplies for indoor and outdoor CATV/networking equipment. You’ll work hands‑on across the entire product lifecycle—from early concept, modeling, and prototyping to validation, manufacturing, and sustaining engineering.

What You’ll Own

• Lead electrical design of SMPS‑based power supplies from concept through production release
• Design for challenging environments, ensuring high reliability and robustness
• Perform electrical, thermal, and DVT measurements throughout all stages of development
• Model, breadboard, and build prototypes for rapid iteration and validation
• Design and specify custom magnetic components for advanced SMPS designs
• Develop and optimize digital and analog control interfaces
• Mitigate input/output noise and improve power quality and efficiency
• Provide sustaining engineering support for existing power supply platforms
• Partner with manufacturing and supply chain teams to qualify alternate components and improve production efficiency

Required Qualifications:

• 7+ years of hands‑on SMPS design experience, including topologies such as Forward, Flyback, Buck, Boost, etc.
• Deep experience designing and specifying magnetics for power conversion
• Strong background in analog and digital power control circuits
• Solid understanding of noise mitigation, EMI/EMC considerations, and power integrity
• Strong knowledge of discrete semiconductors and passive components
• Proficiency with electrical modeling and simulation tools (e.g., SPICE‑based tools, simulation suites)

• Re-location assistance will be provided for candidates within U.S.

.Important Candidate Notice: On January 9, 2026, CommScope finalized the sale of its Connectivity and Cable Solutions segment, which included the CommScope name and brand, to Amphenol Corporation. The remaining businesses — Access Networks Solutions (now rebranded as Aurora Networks) and RUCKUS Networks have been unified under the new parent company, renamed as Vistance Networks. The role being advertised is part of Aurora Networks.

Why Join Us?

Vistance Networks shapes the future of communications technology, pushing past what is possible. We deliver solutions that bring reliability and performance to a world always in motion. Our global team of innovators and employees are trusted advisors who listen to customers first, then deliver

value.

Aurora Networks (formerly CommScope’s Access Networks Solution segment) is the world’s leading provider of access network solutions. Our comprehensive, end-to-end product portfolio supports global service providers with innovative, leading-edge HFC, PON and broadband network products.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at Vistance Networks.

Vistance Networks is an Equal Opportunity Employer (EEO), including people with disabilities and

veterans.

Company Description

JS Benefits Group is a flourishing Employee Benefit and HR consultancy, renowned for working with over 30 of the nation’s top carriers. Serving employers nationally with employee sizes ranging from 30 to 30,000, we offer comprehensive services including Group Health, Life, Dental, Vision, Disability, Voluntary Benefits, Executive Benefits, and HR Consulting. With over 25 years of experience, our core principles emphasize superior customer service, strategic partnerships, a proactive approach, and cutting-edge technology to manage and enhance employee benefits. Based on these principles, we ensure compliance and maximize returns on clients' investments.

Role Description

This is a full-time hybrid role for an Employee Benefits Sales Consultant located in Newtown, PA, with work from home flexibility. The Sales Consultant will be responsible for conducting sales consultations, maintaining customer satisfaction, offering expert consulting services, and delivering results. The role involves frequent communication with clients and prospects to understand their needs and deliver customized benefits solutions.

Qualifications

• Experience in Sales Consulting and Consulting roles
• Strong Customer Satisfaction and Customer Service skills
• Excellent Communication skills, both verbal and written
• Ability to work independently and in a hybrid environment
• Microsoft Suite proficient
• Experience in the benefits or HR consulting industry is a plus

Compensation

• $80,000 to $150,000 - Salary + Commissions 1st year and beyond

Assistant Operating Director (AOD)

Location: East Philadelphia, PA | Full-Time | Leadership Role | $52,500+ Benefits & Bonus Opportunities

At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 375 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.

We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director’s second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.

Office Leadership & Operations

• Serve as the OD’s primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
• Lead, coach, and support in-office staff; reinforce Cornerstone’s standards, values, and culture.
• Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
• Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
• Share on-call rotation with office leadership.
• Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
• Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
• Assist with recruiting, onboarding steps, and staff oversight to support office growth.

Client Care & Quality Assurance

• Oversee scheduling operations to ensure timely coverage and an excellent client experience.
• Respond to client escalations with urgency, professionalism, and empathy.
• Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
• Ensure state-required supervisory visits are completed (as applicable).
• Serve as a backup for client assessments when the Operating Director is unavailable.

Qualifications

• Bachelor’s Degree preferred but not required, high school diploma or equivalent required.
• 2+ years of experience in management, leadership operations, or human resources.
• Experience hiring, recruiting, training, scheduling, and supervising staff.
• Leadership experience within the healthcare or home care industry.
• Ability to work autonomously in a fast-paced environment.
• Comfort managing multiple priorities and shifting needs throughout the day.

Other Requirements

• Valid driver’s license and auto insurance.
• High proficiency with technology, especially Google Workspace.
• High attention to detail and exceptional follow-through skills.
• Strong communication and interpersonal skills.

Compensation & Benefits

• $52,500 starting salary (dependent on market and experience).
• Growth Bonuses
• Medical, Dental, Vision benefits package.
• 12 days of PTO annually.
• Phone stipend.
• Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.

Why You’ll Love This Role

• You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
• You will directly shape staff performance, team culture, and client experience.
• You’ll grow in leadership through hands-on coaching, development, and operational oversight.
• Your work makes a direct impact on seniors, caregivers, and families in your community.

Join a mission that matters.

If you’re an energetic, people-first leader who thrives on organization, communication, and problem-solving, we’d love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.

**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**

The First Report Unit Supervisor is responsible for managing the level of service provided by the unit, conduct quality analysis, and train and monitor the performance of the First Report Claim Technicians.

RESPONSIBILITIES

• Continually promote teamwork through effective leadership.
• Monitor/Report results from Call Management System (CMS) to maintain proper phone coverage and address service levels.
• Handle exceptions/complaints/inquiries, both written and oral.
• Take and/or key first reports as needed.
• Train new associates as well as provide ongoing training to current staff.
• Perform telephone quality reviews on Claim Technicians as well as record, file and communicate results.
• Prepare and submit service requests for FNOL changes.
• Participate in system testing as needed and document results.
• Develop spreadsheets for tracking various results as requested by management.
• Interview candidates and make hiring recommendations.
• Provide performance feedback to associates.
• Scheduling of staff.
• Complete analysis of available metrics for continuous improvement within the organization.
• Work with other units in the office and company to provide support for their processes and to have them provide support to FRU during times of high volume.
• Available to be “on call” for problem solving during off hours. The First Report Unit is staffed Monday – Friday from 8:00 am until 8:00 pm and on Saturday from 9:00 am until 3:00 pm.
• Perform other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree from a four-year college or university with 5 years of claims or other applicable experience.
• Working knowledge of Microsoft Products (Word, Excel, and Internet).
• Working knowledge of ClaimsPro, FNOL, Polstar and Image Right.
• Excellent verbal and written communication skills.
• Strong leadership skills.

PERKS & BENEFITS

• 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement

ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.