Information Technology Jobs in Valley View Ohio

Job Description:

Installs, operates, maintains, repairs (Break/Fix), and modifies printer devices.

Conducts technical analysis of product implementations, modifications, and enhancements to product in accordance with specific customer specifications and implementations.

Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinate product solution.

Assess product needs in accordance with customer specifications.

Conducts technical training and product briefing with customers, vendors, and company representatives.

Acts as local on-site representative to customer's organization.

This position is for an onsite customer dedicated position in the Cleveland, OH area.

Responsible for the overall remedial and scheduled service for customer devices under contract.

Provides quality service execution performance to meet or exceed Customer commitments resulting in high levels of Customer Satisfaction.

Principal Duties/Responsibilities:

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• Meets sales objectives by dollar volume and profitability.
  

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• Develops growth plans for sales and profits by identifying new prospects and building pipeline of qualified accounts.
  
• Maintains appropriate sales pipeline to achieve objectives.
  

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• Works independently to grow sales by developing business at new customer locations.
  

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• Presents Company services and value proposition to customer and customer groups.
  

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• Identifies and builds excellent relationships with key decision makers/executives within target customer account organizations.
  
• Leads sales role for effective implementation of company Value Sales and Business Development Sales Processes.
  
• Qualifies, probes and uncovers opportunities to deliver value to customers.
  
• Develops effective customer needs analyses.
  

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• Coordinates with operations managers to develop business proposals that align services to be delivered with customer needs and expectations. Effectively communicates deliverables and value benefits to the customer's key decision makers.
  

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• Develops, presents and delivers effective proposals based on customer needs that deliver value and solve their business needs using consultative selling methodology.
  
• Ability to persuade decision makers of value presented in proposals and to close sales.
  

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• Has responsibility for customer satisfaction; investigates and resolves customer problems consistent with company service delivery philosophy.
  

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• Manages effective transition of new customers for on-going account maintenance and growth.
  
• Prepares required reports of sales activity in the CRM and prepares expense reports.
  

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• Has a sustained record of sales achievement.
  

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• Has complete knowledge of organization's policies, products and/or services.
  

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• Estimates time and sales expenses expected and submits to management.
  

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• Analyzes records of present and past sales, trends and costs, estimated and realized revenue, administrative commitments, and obligations.
  

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• Interprets accounts, trends, competitive intelligence and records to management.
  

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• Ability to serve on committees or teams to develop large proposals.
  

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• Helps serve as a training resource for new sales employees
  

Other Responsibilities:

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• Successful completion of skill level required for Sales Representatives and/or proven track record of customer and territory management.
  

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• Must be at team player, organized, self-motivated and able to prioritize; must have outstanding people and communication skills for interaction with other team members, customers, and management; must have ability to work successfully with computers and software; must be able to legally operate a motor vehicle and have a good driving record.
  

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• Ability to: read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; write reports, business correspondence, and procedure manuals; effectively present information and respond to questions from groups of managers, customers, and the general public; calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; apply concepts of basic algebra and geometry; apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; deal with problems involving several concrete variables in standardized situations.
  

Success Metrics:

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• Pipeline Management
  
• Quota Achievement
  
• Qualified Opportunity Generation
  
• Customer satisfaction
  

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

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• Bachelor's Degree in Marketing, Business or related field and 7+ years of experience or equivalent combination of education and experience.
  
• Minimum 7 years documented track record in significant/complex consultative services-led sales engagements and multiparty negotiations with partners and Clients
  
• Minimum 7 years of experience in proactively engaging at Senior Executive level within client organizations
  

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• Minimum 7 years experience developing and executing business strategies to increase profitable revenue and margin growth
  
• Demonstrates innovation and deep understanding of client business drivers
  

Desirable KSAs:

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• Manufacturing industry knowledge
  
• Capable of advising on solutions and technical requirements
  
• Able to negotiate all aspects of a contract
  
• Possesses a strong financial and business acumen
  
• Strategic planning
  
• Relationship management
  
• Public speaking
  

Competencies:

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• Presentation skills
  
• Team building
  
• Adaptability
  
• Excellent Communication skills
  
• Problem solving
  

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Mid Enterprise Sales Director, SLED

Location: United States; Remote, EST or CST

Experience: Mid-Level

Job Function:Sales

Employment Type: Full-time

Industry: Computer and Network Security

About the position

The Mid-Market Regional Sales Director develops and implements effective sales strategies while cultivating client relationships to drive regional revenue growth.

The position is based in the US. Applicants must hold U.S. citizenship or U.S. permanent resident status.

Job Responsibilities
*Conducts meetings and closes business in mid-market, enterprise, and public sector segments within the SLED territory.
*Manages opportunities effectively and maintains visibility within Salesforce.
*Meets and exceeds qualified quota and pipeline goals for assigned territory and targeted accounts.
*Understands and acts in accordance with company values.
*Manages sales activities, including prospecting and greenfield sales.
*Issues and negotiates quotes and deal setups.
*Participates in events and tradeshows.

Minimum Qualifications, Education, and Skills
*Bachelor's degree in Business Administration, Technology, or equivalent experience.
*Knowledge of contract negotiations and strategic sales planning.
*Understanding of key performance metrics and sales forecasting.
*Familiarity with industry-specific trends and challenges.
*Proven experience in contract negotiations.
*Ability to write and execute strategic sales plans and effective sales proposals.
*Strong analytical skills to assess sales data and trends.
*Ability to utilize both analytical and creative skills effectively.
*Highly flexible and open to learning and understanding new technologies and concepts.
*Ability to adapt sales strategies based on client needs and market conditions.

Travel Requirements
Up to 30% travel time required

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

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• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

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• Set up and operate machining equipment to produce parts with minimal training and supervision
  
• Understand close tolerance machining, generally low volume critical components
  
• Read blueprints, understand G.D.&T. ,sketches, and process routings.
  
• Perform inspection of machined parts
  
• Operate computer as required for production tracking
  
• Perform general preventative maintenance of machines, including chip removal, coolant maintenance and maintaining lubricant levels
  
• Able to keep work area clean
  
• Good attendance and punctuality
  
• Maintain a clean and safe work environment
  
• All other duties as assigned
  

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• HS Diploma or equivalent required. Additional education preferred.
  
• Minimum of 3 years of setting up and running manual lathes.
  
• Minimum of 4 years of setting up and running manual vertical mills.
  
• Minimum of 5 years of experience with set-up, operation and conversational programming of CNC lathes (preferably with Okuma controls) or 5 years of set-up and operation of CNC vertical mills with Fanuc Controls.
  
• Willingness to learn the operation of various other machines and equipment.
  
• O.D. Cylindrical grinding and surface grinding experience preferred
  
• 0\" to 6\" O.D. micrometers, 0\" to 6\" depth micrometers, dial calipers 'tenths' and scale dial indicators
  
• Ability to work overtime as required.
  
• Basic reading, math, and computer skills
  
• Interpersonal skills appropriate for interaction with fellow employees and management
  
• Must be capable of lifting up to 35 lbs. without assistance and up to 250 lbs. with mechanical assistance.
  

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• Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement.
  
• Discounts on Stanley Black & Decker tools and other partner programs.
  

As a Color Formulator, you will identify the pigmentation of automotive-grade color standards and match them across different refinish paint systems. You will manage a high-volume lab workload, maintain efficient processes, and ensure understanding of paint technologies to deliver color perception across product lines. You will expand your knowledge of color theory, formulation, pigmentations, and application techniques while sharing expertise with peers and supporting overall lab goals.

PPG offers excellent medical, dental, and vision benefits; matching 401k + retirement savings; and paid vacation, holiday pay.

This is a 2nd shift position (2pm-10:30pm) with 1st shift training the first 6+ months.

• Apply color theory, spectrophotometers, electronic microscopes, color software, and refinish paint technologies to identify pigmentation issues and match automotive color standards.
• Manage multiple paint lines and laboratory workflow to ensure efficient throughput in a high-volume environment.
• React quickly to shifting priorities and complexities while maintaining productivity goals using processes such as Kanban.
• Align different refinish paint systems in color space relative to OE standards and other PPG/Nexa product lines to ensure transparent and consistent color perception.
• Deepen knowledge in color theory, formulation, pigmentations, application techniques, and new paint technologies.
• Develop understanding of business and customer needs as they relate to the color function.
• Share expertise and help grow other formulators and color formulation interns.
• Potentially supervise production color lab activities and personnel.
• Support achievement of 5090 approvals per month and maintain color matching productivity of.35.40, with an expectation of 80%+ color approvals.

• 1+ years of experience in color matching within paint technologies (Refinish experience preferred).
• Perceive color properties and logically adjust formulations to achieve accurate matches.

The salary range for this position is $60,000-$70,000.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.