Information Technology Jobs in Upper Arlington

About the Company

The HR Administrator is responsible for providing administrative and operational support to the Human Resources department. This role ensures the accurate processing of employee data, supports onboarding and compliance activities, and maintains HR systems and records. The HR Administrator serves as a key point of contact for employees and supports day-to-day HR functions to ensure efficiency, compliance, and a positive employee experience.

About the Role

This role ensures the accurate processing of employee data, supports onboarding and compliance activities, and maintains HR systems and records.

Responsibilities

• Coordinate and administer new hire onboarding, including preparation of offer letters, new hire paperwork, and orientation materials
• Complete and verify Form I-9 Employment Eligibility Verification in compliance with federal regulations; maintain accurate and secure I-9 records
• Maintain employee personnel files and ensure data integrity within the HRIS
• Process employee status changes, including promotions, transfers, compensation updates, and terminations
• Assist with benefits administration, enrollment support, and employee inquiries
• Support payroll by ensuring accurate and timely submission of employee data
• Respond to employee questions regarding HR policies, procedures, and programs
• Assist with recruitment coordination, including interview scheduling and candidate communication
• Prepare HR reports and maintain confidential records
• Support compliance efforts related to federal, state, and company policies

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• 1–3 years of HR administrative or generalist experience
• Knowledge of employment laws and HR compliance requirements, including I-9 documentation and recordkeeping
• Experience working with HRIS systems
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong organizational skills with high attention to detail
• Ability to handle confidential information with discretion

Required Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong organizational skills with high attention to detail
• Ability to handle confidential information with discretion

Preferred Skills

• 1–3 years of HR administrative or generalist experience
• Knowledge of employment laws and HR compliance requirements, including I-9 documentation and recordkeeping
• Experience working with HRIS systems

Our client, a growing Boston based lifestyle brand is seeking a dynamic Executive Assistant/ Brand Coordinator to join their team! The ideal candidate for this role is resourceful, collaborative, and enjoys taking on project based work. If you're an enthusiastic self starter who's looking for an opportunity to take initiative and make an impact, all while being a part of a fun company culture, this job is for you!

Responsibilities:

• Provide direct administrative support to the leadership team
• Plan and execute high touch events, including board meeting dinners, board and leadership offsites and large-scale celebratory events
• Coordinate meetings and track company initiatives across the organization
• Own and drive cadence of team gatherings from weekly lunch, monthly birthdays to annual team events such as our summer outing Negotiate contracts with supplies and equipment vendors
• Contact and relationship management (including timely updating of information)
• Prepare product gifting, PR package creation and delivery, and document preparation (tracking, printing and binding) for executive team travel
• Office supply ordering and inventory management, including organization of storage facilities, stocking of kitchen and office supplies
• Manage best practices for event budget, ROS (run of show) and data (guest attrition, budget variances, consumption etc.)

• Bachelor’s Degree required • Minimum 2+ years of related work experience; experience in a professional office, creative agency, or hospitality (front of house and back of house) • Positive attitude and strong work ethic • Demonstrated strength in organizational skills • Experience in multi-tasking and scheduling • Self-awareness and a desire to learn and develop • Excellent writing and speaking ability, including grammar and spelling • A design sensibility to adhere to brand guidelines • Strong ability to synthesize multiple information sources, and articulate recommendations • Outlook, Sharepoint, Excel, and PowerPoint all a major plus

Title: HYBRID HIM Team Lead (Boston, MA)

Responsibilities/ Job Duties:

• Assign, prioritize, and monitor daily EHR processing tasks to ensure timely completion of document indexing and record management.
• Provide day-to-day guidance, operational direction, and support to up to 5 staff members.
• Train new employees, identify knowledge gaps, and support ongoing staff education related to EPIC systems and workflows.
• Perform regular audits of document indexing and record accuracy to maintain high standards of documentation quality.
• Ensure staff follow departmental policies, health information management standards, and regulatory requirements.
• Assist staff in resolving system issues related to EHR platforms, document management systems, and fax ingestion processes.
• Research charts flagged for duplicate MRNs (medical records numbers) and coordinate next steps with EMPI staff to maintain patient identity integrity.
• Monitor staff productivity, queue volumes, and turnaround times; prepare reports and recommend workflow improvements.
• Identify operational challenges and communicate issues with recommended solutions to HIS and Information Systems leadership.
• Provide leadership coverage and maintain continuity of EHR processing operations in the absence of the HIS Operations Manager.

Minimum Education and Experience Requirements:

• 3+ years of experience in HIM / medical records
• Knowledge of medical records processing, document indexing
• EMR experience, EPIC preferred
• Strong computer proficiency

Schedule/ Shift:

Monday - Friday

8am - 4:30pm or 8:30am - 5pm

Benefits:

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)
• Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)
• 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)
• Short Term Disability Insurance
• Term Life Insurance Plan

The Company:

Our Boston based client was founded in 1982 and has grown to become one of the most successful diversified real estate investment private equity firms in the nation. The Firm has acquired, invested in, and/or managed over $45 billion of real estate on behalf of hundreds of U.S. and non-U.S. institutional investors and clients. Leveraging deep expertise in acquiring, developing, managing, and selling real assets in the U.S., they focus on delivering value to investors and communities through a combination of value-add closed-end, core open-end, and customized separate/advisory account strategies.

Position Overview:

The position of Research Associate will support a diversified commercial real estate fund by providing the market expertise and strategic insights necessary to maintain a distinct competitive advantage. Reporting to the Head of Research this role focuses on tracking and analyzing market trends through rigorous data collection, financial analysis, and professional reporting. The Associate will collaborate cross-functionally with Portfolio Management, Asset Management and Acquisition teams to support research and ensure the firm proactively responds to market demands.

Responsibilities:

• Conduct macroeconomic, sectoral, regional, and deal-specific market research to support strategic decision making(i.e. underwriting of acquisitions/dispositions, portfolio and asset management, and long-term market selection).
• Provide data-driven insights, and content support to assist in representing the firm’s perspectives on property type and market trends across asset classes and U.S. geographies.
• Support digital platform product design team to help create intuitive and easily accessible market research and performance dashboards.
• Organize external data and trends linking this information to the firm’s asset performance data for unique insights.
• Contribute to new research initiatives.
• Analyze 3rd party reports/white papers, news and industry events; summarize insights for internal stakeholders.
• Provide ongoing database maintenance of key market trends, analytics, forecasts, supply/demand, rent and other statistics.
• Assist in the quarterly and annual investor reporting deliverables including market commentary and presentations.
• Collaborate with key internal stakeholders including Portfolio Management, Asset Management, Acquisitions, and Valuations teams, to ensure accuracy, consistency, and timeliness of market performance data and market commentary.

Qualifications:

• 2+ years of experience in real estate, finance or economics with a sound understanding of macroeconomic theories and capital markets.
• High interest in economics and an understanding of the commercial real estate investment market in the U.S.
• Intellectual curiosity, skilled at creative problem solving and deductive reasoning.
• A reliable and resourceful team player who is assertive and enthusiastic.
• Ability to identify and utilize new data and information sources into actionable insights.
• Must be able to translate key research messages and complex issues into succinct presentation points.
• Excellent analytical skills and meticulous attention to detail and accuracy of calculations.
• Strong writing, communication and presentation skills.
• Adept at working in a fast-paced environment and meeting tight deadlines.
• Ability to collaborate with internal groups and individuals at all levels of an organization under tight timeframes.
• A team player with good work ethic and service orientation.
• Experienced user of Microsoft Word, Excel, and PowerPoint.
• Experience working with major government and real estate data sources (e.g. U.S. Census/BLS, or CoStar) a plus.

• Manage complex calendars for senior professionals, including scheduling meetings and coordinating logistics (conference rooms, security, and catering)
• Prepare for meetings by gathering and distributing materials
• Coordinate travel arrangements, including transportation and hotel bookings
• Process expense reports and maintain accurate records
• Maintain and update CRM/database information
• Monitor and manage email communications as needed
• Provide administrative support on team and departmental projects

• Bachelor’s degree required
• 2–4 years of administrative or executive support experience
• Strong interpersonal, written, and verbal communication skills
• Highly organized with strong attention to detail
• Proactive, reliable, and service-oriented with a positive attitude
• Proficiency in Microsoft Outlook, Excel, and Word
• Strong judgment and ability to handle confidential information with discretion
  

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Serves as a primary point of contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned physicians, nurses and other health care providers.

• Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.
• Takes complete and accurate information from patients/callers, prioritizing and facilitating communication of information to providers. Prepares schedules, medical records and other documents in accordance with quality standards. Maintains patient confidentiality at all times, whether by phone, discussion with providers or distribution of patient information by email, fax, etc.
• Performs check in, registration, and verification of demographic and fiscal information according to medical center policies and procedures and utilizing hospital computer systems. Confirms prior authorizations, referrals and pre-certifications for patient's insurance and managed care plan. Collects required co-payments according to standards. Directs patients to next service area.
• Monitors patients and visitors entering, waiting, and leaving the practice. Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.) Acts as liaison between patient and practice staff to ensure optimal flow and service delivery.
• Processes patient check out, schedules follow-up appointments and related diagnostic and/or lab tests making every reasonable effort to accommodate patient and provider needs. Provides patient with any relevant educational materials as indicated. Enters visit billing tickets.

• High School diploma or GED required. Associate's degree preferred.
• 0-1 years related work experience required.
• Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

• One year experience in a healthcare or service/hospitality environment.

• Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
• Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
• Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
• Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
• Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

$20.50 - $27.59

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

For more information, visit and follow us on LinkedIn, Instagram and YouTube.

Opportunity at a Glance

The Student Engagement Specialist is primarily responsible to ensure that employees of our existing healthcare and healthcare adjacent partners are aware of our programs, provides insight and motivation for those employees to enroll in our programs, and works with our account management teams to ensure we are cohesively providing the highest level of service and support to those employees. The Student Engagement Specialist produces workforce solutions leads (employees and other related students) for Covista programs which are primarily produced by having meaningful conversations and recording information from prospective students (the employees of our partners). The Student Engagement Specialist accurately and faithfully communicating Covista capabilities, mission, and focus to prospective students, ensures that we honor our relationships with our partners and that we deliver world-class service to their employees. While primary focused on growing qualifying student leads, the Student Engagement Specialist will also work to ensure new and expanded sources of leads from our partner institutions which may be serviced and nurtured by the team.

This role is location specific and requires the candidate to be based in Massachusetts, New Hampshire or Vermont.

Responsibilities

• Engages directly with employees of healthcare and healthcare adjacent partners to ensure those employees have the information, context and motivation to seek enrollment at Covista institutions; works to identify alumni at our partner institutions that can serve as reference and connects them to prospective students.

• Works with Account Management team to strategically select, source and schedule onsite events at partner institutions; expected to be "in the field" 3-4 days per week.

• Ensures that relevant information is captured for each student lead, works closely with enrollment teams to ensure we are asking and collecting the correct information.

• Targets a minimum of 50 quality conversations per month, defined as conversations that lead to a highly qualified lead with a +10% chance of enrollment.

• Sources additional leads to be passed to marketing for nurturing (less-qualified leads) and may be asked to qualify existing or new lead sources (via calls, email or other communication modes).

• Attends tradeshows and industry events where employee enrollment is a core focus.

• Performs other duties as assigned

• Complies with all policies and standards
  
  

• Bachelor's Degree required
• 3+ years customer service, student enrollment, or prior experience serving healthcare institutions required
• Knowledge working in and using Salesforce or similar CRM, PowerBI and/or other reporting tools
• Knowledge of the nursing profession, healthcare career paths, and strong understanding of the degrees and credentials used in nursing (may be learned on the job)
• Understanding of academic cycles and B2BC nature of enrollment revenue
• Ability to discern interest level, engage in direct and indirect communication, and connect to prospective students
  
  

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $65,000 and $90,000. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Covista's Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit:

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Field Service Technical Support Engineer - Level 2 - Full-time Job in Massachusetts

2 Openings

Must be local to the Boston area.

NO C2C - Must be able to work without sponsorship

Key Responsibilities:

*Ensure that ticket queues are managed effectively and provide technical support to clients.

*Drive service improvements and provide best practice incident management of issues impacting our customer base through to resolution, including escalation within the business & communication to clients.

*Contributes towards the driving of processes and procedures.

*To analyze the existing hardware, software, and network capabilities and consult with management and other relevant departments.

*Supports external and internal clients by investigating complex issues, configuration, compliance, and functionality issues that have been escalated from external and internal clients

*Documents research, client communication, and issue resolution in technical support tools

*Support operations troubleshooting PC, peripheral, and network issues.

*Ability to coordinate multiple tasks, status actions items, respond to changing priorities, and react to short deadlines.

*Creating and maintaining user self-help documentation, technical documentation and procedural documentation.

*Excellent customer service, written and oral skills.

*Self-motivated and goal driven, with the ability to multitask and to effectively prioritize and execute tasks in a fast-paced environment.

*Responsible for assuring users are provided efficient and timely first and second level support on a 24x7 basis.

Knowledge:

*Good knowledge of, and adherence to, company internal systems and processes

*Knowledge of Windows Desktop applications; various operating systems such as

*Windows 7 and 8; Windows 10 and 11 as well as Server 2008 R2 and Server 2012R2 are a plus.

*Knowledge of software applications and basic hardware for the PC.

*Knowledge and demonstrated expertise with the management and support of Microsoft Active Directory, Azure and InTune MDM.

*Knowledge of Anti-Virus applications.

*Knowledge and demonstrated expertise with the management and support of Microsoft Office, Office 365, VPN tools and common productivity applications.

*Knowledge of wireless networking components and terminology; Familiarity with

*Hands-on experience in ticket management using ITSM tools.

*Knowledge of remote desktop support systems like ConnectWise, TeamViewer, Bomgar, quick assist etc.

This isn't a traditional AppSec role. It sits right at the intersection of AI-driven development, SaaS security, and financial-grade risk management—and they need someone who can help shape how security evolves alongside modern engineering.

Why this role stands out:

• Ownership of AppSec across 20+ SaaS applications in a highly regulated financial environment
• Direct involvement in securing AI-assisted development (Copilot, Cursor, Codex)
• Hands-on with AI-powered pentesting tools + modern SAST/DAST pipelines
• Opportunity to define secure AI coding guardrails (this is a big focus area for them)
• High collaboration with engineering, risk, and compliance—this is a true partner role, not a silo

What they're looking for:

• Strong background in application security + secure SDLC (SAST, DAST, SCA)
• Experience with code review (Python, C#, Java, or JavaScript)
• Exposure to AI-driven development environments and their security implications
• Ability to balance technical risk with business impact (this is key in their environment)
• Bonus if you've worked with SSPM tools or SaaS security at scale

• Location: Boston (4 days onsite)

Location: Woburn, MA (on-site 5 days per week)

Hours: 8am - 5pm

Vaxess is developing a pipeline of next-generation therapeutics on our novel micro-array patch platform. With only five minutes of wear-time on the skin, the Vaxess’ patch combines room temperature stability with simplified application to dramatically alter the way that drugs are delivered. Vaxess is committed to enabling products that are not only more effective, but also more accessible to patients around the world.

Responsibilities

• Perform cGMP manufacturing operations according to documented procedures or batch records
• Operate automated manufacturing equipment and record relevant in-process data.
• Complete production and testing records following Good Documentation Practices (GDP)
• Handle, assemble, and visually inspect products, including use of a microscope, automated inspection systems, or other optical systems.
• Contribute to root cause analysis (RCA) and help contribute to manufacturing investigations
• Support manufacturing related R&D efforts as needed
• Perform other assigned duties related to manufacturing, quality control, and/or facility operations.

Qualifications

• 2 + years’ relevant experience working in regulated environments in medical device or biopharmaceutical industries; experience working in a clean room is preferred
• High school diploma minimal, associate’s degree or trade certifications preferred
• Good written and verbal communication skills, attention to detail, and a demonstrated ability to work effectively within a team
• Ability to stand or sit for a full shift on a manufacturing line
• Entrepreneurial spirit and drive to positively impact global human health

At Vaxess, we’re bringing together exceptional talent to drive our product development forward. We value collaboration, curiosity, and a dynamic work environment. To apply, please submit your CV/resume to