Information Technology Jobs in Tn Remote

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Senior Microsoft Adoption Consultant
✦ New
Salary not disclosed

Join us as a Senior, AI Workplace Transformation Consultant

You'll play a pivotal role in delivering successful organisational change, backed by experience and knowledge of PROSCI, Kotter or other change frameworks, while also helping clients unlock the full potential of Microsoft 365, Copilot, Copilot Studio, Viva and more. You'll develop and implement advanced change management strategies; drive people change and enablement and ensure that new solutions are adopted smoothly and deliver measurable value.

You'll be a self-starting, adaptable, and energetic individual who thrives in fast-paced environments. You'll bring strong experience in consultative client engagements, be open to challenge and feedback, and feel confident constructively challenging clients to ensure the best outcomes for everyone involved. A growth mindset is essential, along with a clear expectation that you'll actively contribute to the continuous improvement of Changing Social.

Location: Nashville Tennessee / Remote Time zone: Eastern or Central preferred

Key Responsibilities:

Change Management Strategy

  • Lead the design and execution of advanced change management strategies for clients adopting Microsoft 365 and Copilot solutions.
  • Apply proven methodologies to build adoption plans, communications, and training tailored to diverse audiences.
  • Ensure all change activities align with client business goals and deliver measurable outcomes.

Stakeholder Engagement

  • Lead stakeholder mapping, engagement planning, and delivery of sessions to secure buy-in at all levels.
  • Advocate, support, coach and mentor senior leaders in the importance and necessity of change.
  • Build strong, trusted relationships with client sponsors, technical leads, and end users.
  • Facilitate workshops and feedback sessions to ensure adoption challenges are addressed proactively.

Adoption Metrics, Reporting & Value Realisation

  • Develop and implement measurement frameworks to track adoption, usage, and ROI of Copilot and other Microsoft solutions.
  • Use reporting tools to monitor project effectiveness and recommend data-driven improvements.
  • Communicate adoption progress and value realisation to key stakeholders and sponsors.

Microsoft 365, Copilot, Copilot Studio & AI Agents

  • Understand, identify, scope and support the elements of the M365 Modern Workplace Applications that are of direct impact to the clients needs.
  • Be well versed in the identification of business workflows and processes. Capable in crafting new ways of working that utilise the M365 platform and drive real world ROI.
  • Deliver Copilot projects and custom conversational AI agents to meet client needs.
  • Advise clients on best practices for creating and managing AI-powered solutions that enhance workflows and productivity.
  • Translate functionality into clear guidance for end users, ensuring solutions are user-friendly and deliver on their promise.
  • Collaborate closely with technical teams and developers to align AI deployments with user needs and organisational policies.

Product & AI Knowledge

  • Leverage deep understanding of our solutions to assess client needs and recommend the most suitable products or agents that deliver optimal value and outcomes.
  • Maintain up-to-date knowledge of Microsoft 365, Copilot for Microsoft 365, Copilot Studio, and broader M365 modern work platform
  • Deliver client training sessions, Q&A drop-ins, and knowledge-sharing to embed new ways of working.
  • Keep up to date of Microsoft's AI roadmap to guide clients on upcoming features and capabilities.

Client Relationship Management & Pre-Sales

  • Build and maintain long-term client relationships.
  • Embed as a trusted advisor who can spot business benefits for our clients and build proposals and services to support those needs both commercially and via delivery.
  • Support the sales team in scoping client needs, delivering demos, and showcasing our Copilot capabilities.
  • Contribute to proposals and presentations, bringing both change management and technical expertise.

Qualifications

Education:

  • Bachelor or masters degree in Business, Organisational Development, Information Technology, Anthropology or a related field is preferred but not essential.

Experience:

  • 5+ years of experience in adoption and change management, with at least some exposure to configuring or supporting Microsoft 365 solutions.
  • Hands-on experience working with Microsoft 365 products, Copilot Studio, Power Virtual Agents, or similar conversational AI tools is highly desirable.

Certifications:

  • Relevant change management certification (e.g. PROSCI) required. Or significant proven track record and specific detailed knowledge of change frameworks.
  • Desirable: Microsoft Certified: Power Platform Functional Consultant Associate (PL-200), Power Platform Solution Architect Expert (PL-600), or equivalent Copilot Studio certifications.

Skills

  • Advanced knowledge of change management tools and methodologies.
  • Strong analytical, problem-solving, and decision-making skills.
  • Ability to communicate complex technical ideas clearly to non-technical audiences.
  • Excellent stakeholder engagement and client relationship management skills.
  • Confident in facilitating workshops and training sessions.
  • Proactive, curious, and adaptable mindset with a passion for emerging AI capabilities.

Core Competencies

  • Knowledge & Experience: Advanced knowledge of Microsoft 365, Copilot Studio, and change management best practices. Mentor colleagues and leads client training.
  • Business Impact: Leads complex projects, drives measurable adoption, and supports business development.
  • People & Team Management: Coaches junior team members, resolves issues, and drives collaboration.
  • Communication & Influence: Communicates effectively with clients and internal teams, translating between technical and non-technical contexts.
  • Problem Solving & Innovation: Designs creative solutions for adoption challenges, drives continuous improvement, and keeps up to date with the AI landscape.

Why Join Changing Social?

We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. We are on an exciting journey of growth that offers huge potential for ambitious and likeminded people. Changing Social has ambitious plans for the future. We aim to expand our team substantially in the coming years, having grown 58% over the past 12 months, with growth plans to hit a head count of 200 over the next three to five years.

Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach where necessary.

Benefits:

  • Annual Leave: 23 days of annual leave per calendar year, excluding Public Holidays, with an additional day for each year of employment up to a maximum of 5 days.
  • Additional Leave: Gain an additional day of leave for each year of service, up to a maximum of 5 days.
  • Annual Leave Carry Over: Carry over up to 5 days of unused annual leave to the next year.
  • Festive Period: Business closure for a week during the festive period in December.
  • Public Holidays: Flexibility to work over public holidays if desired or required, with time taken back on a subsequent day.
  • Pension Scheme: 2% 401k employer contribution, 5% employee contribution.
  • Flexible Working: Manage your own time to improve work-life balance and facilitate managing international time zones.

Additional Benefits:

Health and Wellbeing:

  • US Health, Vision and Dental Plan
  • My Mind Pal Wellbeing App

Financial Security:

  • Bravo Perks: Points schemes and vouchers.
  • Bravo Hub: Access to discount codes.
  • Financial Wellbeing Tools: Budget planners, money-saving tools, and financial education resources.

Personal Development:

  • Paid Microsoft Training and Certifications: Enhance your professional skills with company-sponsored training.

More about Changing Social

Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach. Our POP values Preparation, Ownership, and Pride are the behaviours that underpin our high-performance culture. They're how we turn our values into action, every day.

Not Specified
Endodontist
✦ New
Salary not disclosed
Memphis, TN 1 day ago

Overview

This role is eligible for Specialized Dental Partners Loan Relief Program, designed to support Endodontists in select high-priority markets. Our Access to Care Program offers much needed care to deserving communities typically hard to fill while providing meaningful debt relief to our providers. After submitting your job application, you will receive a follow-up email with additional details and a brief form to complete to confirm your eligibility. If you have any questions along the way, please reach out to us at .

We are a state-of-the-art Endo Practice looking for an EndoAssociate. The practice is experiencing tremendous growth and is supported by a top-notchPartner, clinical and administrative team. Our patient-centric and team focused practice has all the modern amenities to set you up for success.


Responsibilities

  • Perform root canal therapy, retreatment, and apical surgery procedures to the highest standards of care
  • Diagnose and treat diseases and injuries of the dental pulp and periapical tissues
  • Collaborate with general dentists and other dental specialists to develop and execute treatment plans for patients
  • Communicate clearly and effectively with patients to educate them on their treatment options and help them make informed decisions about their oral health
  • Ensure that all treatment is performed in compliance with relevant laws, regulations, and ethical standards
  • Keep accurate and detailed patient records in our practice management system
  • Participate in continuing education and professional development opportunities to stay up-to-date with the latest techniques, technologies, and industry trends
  • Work with our administrative team to manage appointment scheduling, patient communication, and billing as needed
  • Uphold our commitment to providing excellent patient care and creating a welcoming, inclusive, and supportive practice environment

Qualifications

  • DDS or DMD degree from an accredited dental school
  • Certificate in endodontics from an accredited program
  • Excellent clinical skills and a commitment to providing high-quality patient care
  • Strong communication and interpersonal skills, with the ability to build rapport with patients and collaborate effectively with other members of the dental team
  • Willingness to participate in continuing education and professional development activities to stay up-to-date with the latest industry trends and techniques

We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a skilled and passionate endodontist and dedicated to providing the best patient care possible, we want to meet you.

RequiredPreferredJob Industries
  • Other
Not Specified
Healthy Families Family Support Specialist
✦ New
Salary not disclosed
Knoxville, TN 8 hours ago

Healthy Families Family Support Specialist

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the Healthy Families Family Support Worker program today!

The Healthy Families Family Support Worker

  • Healthy Families East Tennessee is a free and voluntary, intensive, home-visitation program that offers support services and resource linkage to new and expecting parents.
  • Healthy Families East Tennessee is affiliated and accredited by Healthy Families America, which is the nationally accredited, evidence based, home visitation model adopted by Prevent Child Abuse America.
  • The Healthy Families model is relationship based and focuses on the parent child interaction, strengths of the family, and reducing stressors known to increase the incidence of child abuse and neglect.
  • The Family Support Specialist (FSS) is responsible for initiating and maintaining regular and long-term (up to three or five years) contact and support with families.
  • This activity will occur primarily within the family's home; each visit should last for at least one hour.
  • The FSS ensures the quality of home visiting services helps families achieve core Healthy Families America model quality, fidelity, and success for each family.
  • The interventions should be family-centered, strength-based, and directed at establishing a trusting relationship; strengthening the parent-child relationship; promoting healthy childhood growth and development; and enhancing family well-being by reducing risk and building protective factors.
  • The FSS partners with families and honors diverse family structures and parenting practices.
  • Activities may also include but are not limited to: administering the Family Resilience and Opportunities for Growth Scale (FROG) Scale; administering screening tools such as the ASQ, ASQ-SE, Depression Screens etc.; identifying and referring families for other supportive services, including health care services.
  • The FSS will also be responsible for assisting the family in establishing goals and supporting them throughout this process and is responsible for implementing activities outlined on the Family Service Plan.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

Schedule:

  • Monday - Friday 8am - 5pm

Travel:

  • Must be able to utilize a dependable vehicle for home visitation services.

Equipment/Technology:

  • Basic computer skills are required for email, timekeeping, and documentation in the electronic medical record.

QUALIFICATIONS - Healthy Families Family Support Worker

Education:

  • Bachelor's degree in Social Work, Child and Family Studies, Psychology, or related field preferred.
  • High school diploma and lived experience required if not Bachelor's Qualified.

Experience / Knowledge:

  • One year experience providing evidence-based home visiting services preferred.
  • Experience working with young children and families required.
  • Infant Mental Health Endorsement preferred.
  • Required to achieve AIMHITN Infant Mental Health Endorsement within the first two years of employment if hired without endorsement.
  • Training and knowledge in infant and early child development and parenting skills required.
  • To perform this job successfully, an individual must have excellent communication skills with colleagues and clients.
  • Ability to build quality and caring relationships with clients where clients feel supported and heard.
  • Maintain a trauma-informed approach when serving families.
  • Maintain appropriate boundaries with clients and colleagues.
  • Willingness to engage in building reflective capacity,
  • Manage a flexible schedule and multiple tasks.
  • Ability to use reflective practices in working with families.
  • Ability to work with diverse populations in culturally sensitive ways.

Physical:

  • Minimal exposure to biological hazards.
  • Hearing of normal/soft tones and close eye work.
  • Valid driver's license.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.
  • CPR and First Aid certification required (training provided).
  • Required to be certified in and adequately implement verbal de-escalation techniques.
  • Applicants should be able to exercise sound judgement under pressure.
  • Clinical staff may be required to get an F endorsement to transport clients as necessary.

Location:

  • Knoxville, Tennessee

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.



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Not Specified
Loan Acquisition Specialist
✦ New
Salary not disclosed
EAST RIDGE, TN 1 day ago
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success.  This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.  In the Role?? 
  • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
  • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
  • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
  • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
  • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
  • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
  • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  
Requirements:???
  • High School Diploma or GED????? 
Preferred:
  • Sales, Collections or Customer Service experience??? 
  • Bilingual - Spanish??? 
Location: On site??? The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.???? Who we Are A career with?OneMain?offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: 
  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
  • Up to 4% matching 401(k)    
  • Employee Stock Purchase Plan (10% share discount)    
  • Tuition reimbursement    
  • Paid time off (15 days’ vacation per year, prorated based on start date)  
  • Paid sick leave as determined by state or local ordinance (prorated based on start date)  
  • 11 Paid holidays (4 floating holidays, prorated based on start date)  
  • Paid volunteer time (3 days per year, prorated based on start date) 
OneMain?Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,?we’ve?looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.? In our?more than?1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.?? At every level,?we’re?committed to an inclusive culture, career development and?impacting?the communities where we live and work. Getting people to a better place has made us a better company for over a century.?There’s?never been a better time to shine with?OneMain.? Key Word Tags??? Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee?? 
Not Specified
Loan Sales Specialist
✦ New
🏢 OneMain Financial
Salary not disclosed
EAST RIDGE, TN 1 day ago
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success.  This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.  In the Role?? 
  • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
  • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
  • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
  • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
  • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
  • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
  • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  
Requirements:???
  • High School Diploma or GED????? 
Preferred:
  • Sales, Collections or Customer Service experience??? 
  • Bilingual - Spanish??? 
Location: On site??? The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.???? Who we Are A career with?OneMain?offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: 
  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
  • Up to 4% matching 401(k)    
  • Employee Stock Purchase Plan (10% share discount)    
  • Tuition reimbursement    
  • Paid time off (15 days’ vacation per year, prorated based on start date)  
  • Paid sick leave as determined by state or local ordinance (prorated based on start date)  
  • 11 Paid holidays (4 floating holidays, prorated based on start date)  
  • Paid volunteer time (3 days per year, prorated based on start date) 
OneMain?Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,?we’ve?looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.? In our?more than?1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.?? At every level,?we’re?committed to an inclusive culture, career development and?impacting?the communities where we live and work. Getting people to a better place has made us a better company for over a century.?There’s?never been a better time to shine with?OneMain.? Key Word Tags??? Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee?? 
Not Specified
Lead Data Scientist (Hybrid)
Salary not disclosed

*At Securian Financial the internal position title is Data Science Sr Con.*

Position Overview

As a Lead Data Scientist at Securian Financial, you are a recognized expert and technical leader within the organization. You will apply deep analytical and machine learning expertise to solve complex enterprise problems while shaping the technical direction of data science and AI initiatives. You seek to understand first, build scalable solutions that drive strategic growth and value, and thrive in a collaborative, teamwork-oriented environment.

You will play a key role in advancing our enterprise AI and advanced analytics capabilities, influencing tooling standards, MLOps practices, and responsible AI adoption across the organization. Our company values innovation, collaboration, and excellence, and we offer a supportive and inclusive environment where diverse perspectives are encouraged and professional growth is prioritized.

Key Responsibilities

  • Design, develop, and productionize advanced machine learning and AI models in partnership with data engineering and software engineering teams.

  • Establish and promote MLOps best practices, including experiment tracking, model versioning, reproducibility, CI/CD, and model monitoring using tools such as MLflow and DSpy.

  • Lead the design and evaluation of AI and generative AI solutions, including LLM-based systems, and agent-based workflows.

  • Collaborate with cross-functional team to identify, prioritize, and deliver high-impact, data-driven solutions.

  • Communicate complex analytical and model-driven insights to technical and non-technical audiences through clear narratives, reports, and presentations.

  • Ensure model quality, robustness, and regulatory alignment through rigorous testing, validation, and explainability techniques.

  • Drive adoption of enterprise standards for data science, machine learning, and responsible AI.

  • Identify opportunities for process improvements and automation using advanced analytics and AI techniques.

  • Lead and mentor more junior data scientists, providing guidance and support in their professional development while working on projects.

Preferred Qualifications

  • A Master's or PhD degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.

  • At least 5 years of experience in data science or a related field, with a minimum of 2 years in a project leadership role.

  • Experience building and deploying production solutions

  • Experience with MLOps tools and practices, including MLflow (or similar) for experiment tracking and model management.

  • 2+ years of experience in Insurance, actuarial, or a related field

  • Proficiency in programming languages such as Python

  • Strong expertise in machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn).

  • Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).

  • Solid understanding of statistical analysis, data visualization, data wrangling techniques, NLP approaches, ML model selection.

  • Solid understanding of model approaches to satisfy regulatory requirements regarding explainability/interpretability of advanced AI/ML models

  • Excellent problem-solving skills and the ability to think critically and analytically.

  • Strong communication and presentation skills, with the ability to convey complex concepts to non-technical audiences.

  • Demonstrated ability to manage multiple projects and prioritize tasks effectively.

  • A passion for continuous learning and staying current with industry trends and developments.

Preferred Skills

  • Experience with natural language processing (NLP), LLMs, prompt engineering, and advanced ML models.

  • Familiarity with modern ML debugging, evaluation, and optimization tools such as DSpy or equivalent.

  • Knowledge of responsible AI practices, including bias detection, fairness assessment, and model risk management.

  • Knowledge of data governance and data privacy regulations.

  • Background in finance, healthcare, or other specialized industries.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$111,300.00 - $207,800.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
Data Science Sr Analyst (Hybrid)
🏢 Securian
Salary not disclosed
Saint Paul, MN, Hybrid 2 days ago

*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*

Summary

As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.

This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.

You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.

Responsibilities include but are not limited to:

AI Solution Development & Deployment

  • Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.

  • Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).

Operational Model Support & Optimization

  • Monitor model performance, data drift, and operational KPIs.

  • Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.

  • Establish measurement frameworks to quantify operational impact of deployed solutions.

Data Engineering & Analytical Execution

  • Transform structured, semi-structured, and unstructured data into actionable features and insights.

  • Perform exploratory analysis and visualization to identify operational improvement opportunities.

  • Collaborate with engineering teams to productionize data solutions.

Stakeholder Engagement & Explainability

  • Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.

  • Communicate complex AI methodologies and results clearly to technical and non-technical audiences.

  • Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.

Required Qualifications

  • Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.

  • Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.

  • Experience building operationalized data science solutions (not just prototypes).

  • Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.

  • Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.

  • Strong ethical judgment with a commitment to responsible and unbiased AI development.

Preferred Qualifications

  • 2+ years of hands-on experience in data science, applied AI, or machine learning.

  • Experience supporting AI solutions in operational or production environments.

  • Familiarity with MLOps practices, model governance frameworks, and automation tooling.

  • Experience working in regulated industries (financial services preferred).

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$72,000.00 - $134,000.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
Systems Analyst (Hybrid)
Salary not disclosed
Lansing, Hybrid 4 days ago
Title: Systems Analyst VI – IT Technical Support Transition & Knowledge Transfer Manager Location: Lansing, MI (2-days onsite, 3-days remote Hybrid Schedule) Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates This position will function as the IT Technical Support Transition and Knowledge Transfer Manager to coordinate/facilitate the specific activities within their realm of responsibility that includes IT technical support transition in all program areas.

This role will help define, schedule, control, and adjust all IT transition tasks of the project.

This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.

Position Responsibilities: · Lead and facilitate the execution of the approved transition plan and report progress to leadership · Serve as primary point of accountability between the System Integrator, internal IT teams, and business stakeholders · Enforce knowledge transfer, documentation, and vendor exit requirements · Ensure operational readiness, security compliance, and disaster recovery preparedness · Identify risks and escalate issues with mitigation recommendations · Manage the scope, risk, issues, deliverables, and schedule of project directly related to all IT technical transition and knowledge transfer tasks · Facilitate and manage the vendor technical transition and knowledge transfer leaders and teams according to the transition project schedule · Work with the Project Managers, Technical Managers and the Program Leadership Group to regularly communicate project status across all organizations · Assign project tasks and coordinate resources; this includes reviewing individual issues and concerns and resolving or escalating them, as needed · Facilitate, communicate, and execute the overall IT technical support transition and knowledge transfer strategy for the project, considering scope, objectives, and constraints · Identify and assess risks related to technical support transition and knowledge transfer and work proactively to mitigate them · Oversee review and analysis of IT technical transition and knowledge transfer documentation, and present findings to IT technical management teams · Work in an Agile environment and understand Agile methodologies · Participate in project meetings, including Agile/Scrum grooming, sprint planning, sprint reviews, and daily stand-ups · Collaborate within an Agile software development process with Software Developers, Subject Matter Experts, and stakeholders Position Qualifications: · 5+ years of IT experience, preferably as an IT Technical Transition Manager, including matrix management experience leading business, vendor, and/or technology teams · 3–5 years of experience in IT management, technical program management, and/or application or infrastructure operations leadership · Demonstrated experience transitioning systems from vendor-led to internally supported, or on-premises to cloud environments · Strong organizational skills and ability to manage multiple testing activities within the program simultaneously · Strong understanding and knowledge of .NET application architectures · Hands-on knowledge of Microsoft Azure, including App Services / Functions, Azure SQL, Storage, and Key Vault, Azure Monitor and Application Insights, and Azure RBAC and managed identities · Experience with Azure DevOps, CI/CD pipelines, and operational monitoring · Understanding of public sector IT governance, security, and compliance requirements · Strong vendor management, stakeholder communication skills and contract enforcement skills · Ability to lead cross-functional technical teams during high-impact transitions · Familiarity with ReactJS-based front ends (support perspective) · Proven experience leading complex IT transitions or transformations · Ability to translate technical risks into executive-level language · Excellent facilitation and decision-making skills · Experience implementing or managing IT service management (ITIL-aligned preferred), Incident, problem, and change management, and/or production support models · Strong documentation and operational discipline · Ability to design and execute phased transition plans · A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field required Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates .
Remote working/work at home options are available for this role.
Not Specified
Sr Tech Business Analyst - Digital Products (Houston, TX _ Hybrid) W2 _ USC/GC
✦ New
Salary not disclosed
Job Title: Senior Technical Business Analyst – Digital Products (Contract)
Duration: 12-month contract (potential extension or conversion)
Location: Hybrid – Houston, TX
Required Pay Scale: $45-$50/hr on W2 ( Need to pay own parking)
***Due to client requirements this role is only open to USC or GC candidates***
We are looking for a Senior Technical Business Analyst with strong experience in digital products, enterprise websites, and Agile delivery. This role blends Business Analyst and Scrum Master responsibilities, supporting digital product initiatives and ensuring smooth collaboration between business, marketing, and technical teams.
This is an excellent opportunity for professionals who have hands-on experience with enterprise CMS platforms, Agile environments, and digital ecosystems.
Role Overview
The Senior Technical Business Analyst will partner closely with the Digital Product Owner and project teams to drive digital product development and Agile delivery. The role requires strong expertise in requirements gathering, backlog management, stakeholder collaboration, and Agile ceremonies.
The ideal candidate brings experience working with enterprise websites, digital marketing platforms, and Adobe Experience Manager (AEM).
Key Responsibilities Business Analyst Responsibilities
  • Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
  • Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
  • Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
  • Provide sprint summaries and milestone updates to business and technical stakeholders
  • Coordinate with business users to manage testing, feedback cycles, and feature rollouts
Scrum Master Responsibilities
  • Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
  • Remove blockers and support the team to maintain delivery momentum
  • Monitor team velocity, sprint health, and workflow improvements
  • Promote Agile best practices and foster a collaborative team environment
  • Support the Product Owner with sprint goals and stakeholder alignment
Qualifications
  • 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
  • Strong experience with enterprise websites and digital marketing platforms
  • Hands-on expertise with Adobe Experience Manager (AEM) is required
  • Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
  • Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
  • Strong understanding of Agile/Scrum methodologies
  • Experience using Azure DevOps or similar backlog management tools
  • Ability to write clear user stories and define acceptance criteria
  • Excellent communication and stakeholder collaboration skills
  • Agile certification (CSM, PSM, etc.) preferred
About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
  • Health, vision, and dental insurance (single and family coverage)
  • 401(k) plan (employee contributions only)

Remote working/work at home options are available for this role.
Not Specified
Client Care Srvcs Rep- (IWS) - Hybrid
✦ New
Salary not disclosed
Franklin, WI, Hybrid 2 hours ago
As a Client Care Services Representative within the Integrated Website Services department, you will play a crucial role in delivering exceptional support and enhancing the client experience.

You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.

Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.

Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.

Account Assistance: Help clients in connecting/linking external accounts on the consumer website.

Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.

Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.

Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.

Multi-tasking: Perform multiple job functions to support service levels and service level agreements.

Qualifications Associate's degree in business or related field or equivalent combination of education and experience.

Minimum of 2 years related customer service experience with proven customer service skills.

Advanced written and verbal communication skills.

Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.

Strong organizational skills with the ability to prioritize tasks.

Strong problem-solving skills and ability to provide options.

Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.

Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.

This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
Not Specified
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