Information Technology Jobs in Tigard
294 positions found — Page 20
LHH is seeking an experienced Litigation Paralegal to join our client’s Complex Litigation team. This is an excellent opportunity for a motivated paralegal who thrives in a fast-paced, collaborative environment and enjoys working on meaningful cases that make a difference in people’s lives. The anticipated salary for this role is between $85,000-$95,000 + bonus + competitive benefits. This team is welcoming, collaborative and growing. This law firm offers a hybrid work schedule and after your training period, you can work two days per week from home. And the cases you will work on our meaningful and will make a positive impact on others!
Responsibilities:
- Assist attorneys with case-based legal research, writing, and data management
- Draft and support preparation of pleadings, including complaints
- Manage and track discovery deadlines
- Oversee document collection and review document productions
- Code and produce documents using e-discovery platforms (Relativity experience preferred)
- Support trial preparation as needed
- Create analytical and visually compelling PowerPoint presentations
- Perform factual analysis using Excel and other tools
Qualifications:
- 3+ years of litigation paralegal experience
- Strong research, writing, and cite-checking skills
- Experience with e-discovery processes; Relativity proficiency is a plus
- Trial experience preferred
- Excellent organizational skills with the ability to manage multiple deadlines
- Strong interpersonal skills and ability to communicate effectively with diverse clients and colleagues
- High level of professionalism, discretion, and confidentiality
- Detail-oriented, dependable, and efficient
- Self-starter with strong independent thinking skills and work ethic
- Positive, proactive team player with the ability to navigate challenging situations
Benefits:
- Medical, dental, and vision coverage
- Life and long-term disability insurance
- 401(k) and Profit-sharing
- HSA
- Paid time off and paid holidays
- Hybrid work model supporting work/life balance
- Paid transportation costs for required on-site work
- Well-being Program
- Employee Assistance Program
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Job Title: Trademark Paralegal
Location: Portland, Oregon
Schedule: Hybrid - 3 days on-site/2 remote
Salary: $85,000-$95,000
Employment Type: Direct Hire
Job Description:
LHH Recruitment Solutions is working with a Portland law firm to find an experienced Trademark Paralegal to support its Intellectual Property team. This role provides high-level support to attorneys and clients on domestic and international trademark matters, including portfolio management, trademark prosecution, and client reporting.
The ideal candidate will have strong analytical skills, a deep understanding of U.S. trademark procedures, and the ability to manage multiple matters in a fast-paced legal environment.
Responsibilities:
- Conduct trademark clearance searches, review search reports, and assist with preparation of memoranda summarizing findings and recommendations
- Prepare trademark status summaries, portfolio reports, and client correspondence related to USPTO communications and office actions
- Prepare and file trademark prosecution and maintenance documents, including applications, declarations, assignments, powers of attorney, responses to office actions, statements of use, extensions, amendments, and post-registration filings
- Assist with Trademark Trial and Appeal Board (TTAB) matters, including preparation of filings and supporting documentation
- Prepare and file copyright applications and recordations as needed
- Coordinate with international counsel regarding foreign trademark filings and portfolio management
- Maintain trademark docketing systems, track deadlines, and manage case documentation using USPTO and U.S. Copyright Office e-filing system
- Work with digital images and documents using Adobe editing tools and communicate with clients, attorneys, and government agencies regarding trademark matters
Qualifications:
- 5+ years of experience supporting trademark prosecution and portfolio management, including preparation and filing of documents through the USPTO trademark system
- Strong knowledge of U.S. trademark laws and procedures, including the Trademark Manual of Examining Procedure (TMEP), USPTO ID Manual, and familiarity with TTAB procedures and post-registration filings
- Experience coordinating with foreign counsel on international trademark matters preferred
- Bachelor’s degree preferred, though equivalent experience will be considered
- Strong research, organizational, and analytical skills with exceptional attention to detail and the ability to manage multiple deadlines
- Excellent written and verbal communication skills and proficiency with standard office software and Adobe document editing tools
Benefits:
- Competitive compensation and comprehensive health coverage (medical, dental, and vision)
- Life and long-term disability insurance
- 401(k) with profit sharing
- Tuition reimbursement and Employee Assistance Program (EAP)
- Transit subsidy and generous paid time off, including holidays, vacation, and sick leave
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Job Title: Litigation Legal Assistant
Location: Portland, OR
Schedule: Hybrid (2 days in-office, 3 days remote after training)
Salary Range: $80K-$85K
Bonus Eligibility: Eligible for year-end bonus
LHH is working with a busy and high-performing litigation team is seeking a skilled Litigation Legal Assistant with a minimum of 3 years of experience supporting attorneys in civil litigation. This role provides critical support to a senior shareholder with a high-volume practice focused on medical malpractice defense and other complex litigation matters.
Key Responsibilities:
- Prepare and process court filings, with emphasis on Oregon e-filing procedures
- Maintain and manage attorney calendars, including scheduling deadlines, court appearances, and meetings
- Handle docketing and ensure accurate tracking of important litigation dates
- Support trial preparation, including assembling trial notebooks and coordinating exhibits
- Manage legal documents using a document management system (experience with ProLaw is a plus)
- Open new matters and assist with case organization
- Maintain regular communication with attorneys to keep them informed of schedules, filings, and court requirements
- Ensure accuracy and timeliness in all work, with a focus on avoiding critical filing errors
Qualifications:
- Minimum of 3 years of legal assistant experience in civil litigation
- Strong knowledge of civil rules of procedure, particularly in Oregon
- Trial and trial preparation experience required
- Experience with document management systems and electronic filing
- Proficiency in docketing, calendaring, and deadline management
- Ability to work independently and manage a high volume of tasks with accuracy
- Experience in medical malpractice or related litigation preferred, but not required
- Washington e-filing experience is a plus
Work Environment & Schedule:
- Hybrid schedule: 2 days in-office, 3 days remote
- Full-time in-office required during initial training period (approximately 1 month)
- Additional in-office time may be required during trial preparation or active trials
- Hybrid schedule may be revoked if attendance policies are not followed
Benefits:
- Health Insurance: 100% coverage for medical and dental premiums Employee Only (Regence, $3,750 deductible paid by the firm); 60% paid by firm for dependent coverage
- Life Insurance: Coverage is 2x salary plus $10,000.
- FSA. FSA options for medical and dependent care and commuter.
- Retirement: 401K eligibility immediately upon contribution, with a safe harbor employer contribution of 3% of total compensation and discretionary profit-sharing after 1 year of service and 1000 hours worked
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Outside Sales Representative - Direct-Hire
This is a high-impact, relationship-driven sales role where you’ll take ownership of key accounts, influence strategic decisions, and directly contribute to company growth and customer success. With a dynamic blend of office and field work, ongoing professional development, and a collaborative team environment, you’ll enjoy autonomy, variety, and meaningful opportunities to advance your career.
LOCATION: Portland, OR
SALARY: $65k-85k/yr.
SCHEDULE:Full-time; 7:00am-4:00pm
WHY YOU’LL LOVE THIS ROLE
- Comprehensive Benefits Package: Medical coverage for you and your family, optional vision and dental, 401(k) after 90 days, eligible for a discretionary profit-sharing contribution after two years.
- High-Impact Role: Take ownership of key accounts, influence major sales decisions, and play a direct role in driving company growth and customer success.
- Autonomy & Variety: Enjoy a dynamic mix of relationship-building, strategic selling, problem-solving, and on-site client visits—no two days are the same.
- Professional Growth: Expand your expertise, industry exposure, and hands-on experience with manufacturers, contractors, and leadership.
- Collaborative Team Environment: Work closely with inside sales, management, and industry partners in a supportive, team-oriented culture that values communication and initiative.
KEY RESPONSIBILITIES
- Develop and maintain strong customer relationships by ensuring high levels of satisfaction and serving as the primary liaison between customers, manufacturers, inside sales, and management.
- Drive revenue growth by making key sales decisions, generating new business opportunities (including contractors and specialty trades), and supporting the ongoing needs of existing accounts.
- Deliver timely and accurate pricing, product information, material bids, and technical guidance while maintaining thorough documentation and audit trails; respond promptly to customer inquiries across all communication channels and process sales transactions as needed.
- Support operational excellence by maintaining product and industry knowledge, managing office and database organization, assisting with administrative tasks and equipment use, and traveling to client locations as required (mileage reimbursed).
WHAT WE’RE LOOKING FOR
- Education & Experience: High school diploma or GED required; 4–6 years of related experience and/or training (or equivalent combination of education and experience); B.S./B.A. preferred.
- Communication & Interpersonal Skills: Strong verbal and written communication abilities; capable of interpreting business and technical documents; effective in presenting information and responding to managers, clients, customers, and the public; attentive listener and collaborative team player.
- Analytical & Mathematical Ability: Proficient in calculating discounts, commissions, percentages, and measurements; able to apply basic algebra and geometry; skilled in problem-solving, data analysis, and drawing sound conclusions from technical information.
- Technical Proficiency & Professionalism: Working knowledge of Microsoft Word, Excel, Outlook, Google Earth, inventory and order processing systems; self-motivated with the ability to work independently; maintains a positive attitude and professional appearance.
PHYSICAL REQUIREMENTS
This position requires occasional work in outdoor weather conditions and at elevated or sloped job sites, including climbing ladders, with a typically moderate noise level. The role involves frequent sitting, regular communication, and occasional standing, walking, climbing, and lifting up to 100 pounds, along with vision abilities such as close, distance, peripheral, depth perception, and focus adjustment; reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
DIVERSITY, EQUITY, AND INCLUSION STATEMENT
We are committed to fostering an inclusive workplace that welcomes diverse candidates. All qualified applicants will be considered regardless of background, identity, or status.
This position is offered through the Portland Branch of NW Staffing Resources. When applying through , please click “Apply Here” and select the Portland Branch for immediate consideration. Or contact our office directly at 5 to speak with a Recruiter.
Job ID# 140861
For more information regarding our company and employee benefits please click on the links below.
About NW Staffing Resources
NW Staffing Employee Benefits
Founded in 1992, Tradesmen International is leading the industry for proven skilled craftsmen and labor consulting services, emphasizing Safety, Productivity and Craftsmanship. Our industry leading operations and service are a direct result of our dynamic, driven, and team-based culture.
The primary responsibility of an Industrial Account Executive is to obtain orders or contracts for Tradesmen’s services within the Industrial and Manufacturing verticals. Industrial Account Executives customarily and regularly perform this primary responsibility in the field by educating contractors, facility managers and HR managers about the Tradesmen International Value Proposition. Industrial Account Executives are responsible for locating and bringing in new business, as well as maintaining Client relationships that increase the usage of Tradesmen International’s services and workforce.
Qualifications:
Product-line, industry knowledge preferred – for example, plant maintenance, manufacturing, or job shops just to name a few! Successful candidates will exemplify the below characteristics in addition to having success in an industrial sales role.
- Drive to Win – Generate and develop new customer accounts to increase revenue including cold-calling and client management. Penetrate all targeted accounts and radiate sales from within client base.
- Adaptable and Resilient – Overcome objections of prospective customers. Periodically conduct information-only presentations, such as trade show demonstrations.
- Relationship Builder – Demonstrated ability to convert prospects and close deals while maintaining sales quotas. Perform professional presentations of company service(s), build and foster a network of referrals to create new opportunities for revenue growth.
Key Performance Objectives:
Maximize account potential and exceed quarter over quarter growth and profitability
- Maintains and exceeds sales goals set by the Company
- Communicates detailed Client needs to the Operations team
- Generates sales leads and prospects for Clients
- Makes direct sales calls and presentations to Clients at their place of business
- Educates Prospects and Clients about the relationship between the use of a highly skilled variable workforce and productivity and profitability
- Collects monies owed Tradesmen on a timely basis
- Attends trade-related association and networking events; participates on association committees
Maintain current and develop new business opportunities and client partnerships
- Follows up with registered Clients in order to build relationships, to create an initial order, and to keep Clients actively using Tradesmen Field Employees
- Builds ongoing relationships with each Client’s senior management, office personnel, and jobsite superintendents
- Conducts follow up communication with Client after Field Employee dispatch to ensure Client satisfaction and quality control
- Delivers periodic Field Employee evaluations to Client
- Decides how to deal with Client issues and complaints in a proactive and professional manner and with a sense of urgency
Encourage additional sales by managing and building strong Field Employee relationships
- Prepares Field Employees for assignments with Clients and walks them on to first jobs or new Clients
- Builds Field Employee relationships by calling Working Employees at the end of the first day, visiting jobsites at least weekly, and calling Available Employees to check on their status and assuring them we are looking for an assignment.
- Remains aware at all times, in part through regular visits to the field, of which Field Employees are currently assigned to which jobsites and decides how to address Field Employees’ issues in a proactive, professional manner and with a sense of urgency
Drive client satisfaction through personal accountability and a results mentality
- Encourages additional sales by managing and transmitting information to support the sales process
- Maintains Client sales files through Salesforce CRM
- Attends required meetings, including One on One meetings with National Sales Manager or Regional Sales Lead, Operations meetings, Business Development meetings, and Weekly Sales Training meetings
- Completes a Sales Activity Report in the computer system weekly
- Completes and presents a daily plan for the following week to the National Sales Manager or Regional Sales Lead
- Responds to any work-related injuries for investigation and report completion
- Supports the recruitment process by encouraging Employee referrals from top Field Employees and hands out referral program literature as appropriate
- Remains updated on, and adheres to, all procedures detailed in the Field Office Procedures Manual
- Participates in field and classroom training activities within specified timeframes
Perform other duties as assigned by Director of Industrial or Regional Sales Lead
Job Requirements:
- Excellent communication skills
- Ability to build and maintain strong customer relationships
- Ability to build and maintain strong relationships with field employees
- Self-motivated and goal oriented
- Regular and predictable attendance is an essential function of the role
- Familiarity with standard computer systems and CRM systems
- Experience cold calling, canvassing a territory, and generating new business leads
- Position requires valid driver’s license and reliable transportation
Join the team, work hard, and watch your earning potential and career opportunities grow with Tradesmen International!
The salary for this position is $65,000. Employees in this position are also eligible for commissions, provided the employee meets the requirements of the applicable commission plan.
Total Rewards include annual salary with uncapped commission, and a monthly auto reimbursement, company matched 401(k), paid vacation, paid sick time and paid holidays, medical, dental, vision, short term disability, and voluntary supplemental life insurance.
An esteemed mobile optometric practice is seeking a dedicated and driven Doctor of Optometry to join their team. With this mobile optometry position, you will embark on a daily journey to various facilities, ensuring that patients in different locations receive essential eye care services. Each day presents a new opportunity to make a meaningful impact on the lives of those you serve, while enjoying the dynamic experience of a changing work environment.
Key Responsibilities:
• Perform comprehensive eye examinations and provide high-quality optometric care to patients.
• Lead and coordinate with support staff to ensure smooth daily operations at different facilities.
• Maintain an organized schedule while managing care for 12 to 30 patients daily, depending on the facility and available team support.
• Foster a positive patient experience by listening to concerns and providing clear communication about diagnoses and treatment options.
The successful candidate will demonstrate strong organizational skills, a robust work ethic, and a personable demeanor. They will be expected to communicate effectively, listen attentively, and exhibit leadership qualities while managing a team that includes a scheduler and one to two technicians daily. This role requires flexibility and a willingness to travel to various facilities, where the optometrist will engage with a diverse patient population.
Compensation and Benefits:
• Competitive salary ranging from $140,000 to $200,000, with bonus opportunities.
• Company-provided car, including fuel and maintenance expenses.
• Health insurance.
• 401(k) retirement plan.
• Opportunities for ownership/partnership are available after one year of service.
Working Hours:
• Full-time position with hours typically from 8 AM to 5 PM, 4 to 5 days a week.
• Flexibility for a 1 to 3-day work week may be considered for the right candidate.
This is an exciting opportunity for a passionate individual to thrive in a supportive and innovative environment. If you are motivated to help others and are ready to take on new challenges, apply today! Apply today through the job board or send your CV/Resume to Steve Gill at or call (813) 504-5135 for more information.
Requirements:
• Valid state optometry license or in the process of obtaining.
• Valid driver's license that is in good standing.
• Fourth-year optometry students are invited to apply.
• Strong leadership, communication, and interpersonal skills.
• Ability to work efficiently in a dynamic and changing environment.
Eyetastic Services only partners with employers who provide equal opportunities in all healthcare fields. As a team of eye care professionals, we are committed to supporting you throughout the hiring process, including resume upgrades and negotiations. We prioritize your privacy, ensuring your information is not shared with other recruiting agencies, which gives you peace of mind as you explore this exciting opportunity. You can rest assured that we will be with you every step of the way.
Visit for a list of nationwide eye care professional and paraprofessional opportunities.
Overview:
Your calm presence and expert knowledge of the human body eases patient anxiety; your attention to detail and patient safety are critical to providing diagnostic imaging that contributes to the best possible patient outcomes. If you see your role as a CT Technologist as more than performing imaging procedures; if you view your work as an important part of making life better for others, you may be a perfect fit for this opportunity within the Legacy community.
The CT Technologist performs imaging procedures according to physician's orders, utilizing knowledge and judgment in regard to exposure factors, imaging technique, and patient treatment.
Here is a glimpse at important aspects of our total compensation and benefits for this position:
- Relocation: This position is eligible for relocation assistance for those moving from outside the area
- Job Posting Pay: $43.30 - $61.92 per hour, with consideration to related work experience and internal equity
- Shift Differential: evening - $2.50 /hr, night - $4.30 /hr, weekend - $3.00 /hr
- Health: comprehensive medical, dental & vision care plans
- Paid Time Off: competitive Annual Paid Leave (APL) allotment to new employees, 40-hours front loaded at time of hire
- Employee Parking: free at Legacy Medical Centers
- Retirement: retirement plan with employer match and contributions
- Life insurance: automatically enrolled and provided at no cost to the employee
- Personal Needs: generous Employee Assistance Program (EAP)
- Flexible Spending Accounts
- Employee Discounts: Nike, Adidas, LA Fitness, Kindercare and more
- And so much more
Responsibilities:
IMAGING: Provides quality images with accuracy and efficiency, using optimal skills and knowledge of all equipment.
Competency in the field of CT.
Positions patient for diagnostic imaging according to department procedures, training, and machine requirements.
Operates imaging equipment, determines and sets exposure factors, sets technique utilizing all relevant factors to ensure accurate and quality images with minimal and acceptable repeat rates.
Uses computer image processing to select and optimize images.
Processes and presents images and related patient information to radiologist for diagnosis.
Assists with patient transport by moving patients using standard procedures.
DOCUMENTATION: Gathers complete documentation of all pertinent information to provide accurate and timely service to customers.
Identifies patient by checking patient's I.D., full name and medical record number according to department procedure.
Reviews patient chart and orders to insure correct examination.
Labels images completely with demographic, position and other needed
documentation.
Logs activities, gathers charging information and charges exams as required.
Follows department and hospital procedures and policies.
Performs quality control and quality assurance, records results and reports variance from normal equipment function.
Performs medication reconciliation on patients receiving IV contrast media.
PERSONAL & PATIENT CARE AND SAFETY: Provides for personal and patient care and safety using professional judgment in accordance with written standards so there is no injury to self or others.
Protects patients and others in the area by using proper machine settings and radiation safety standards.
Practices universal and blood and body fluid precautions, and sterile practices according to procedures.
Communicates and uses knowledge of related anatomy and physiology to insure appropriate and effective care to neonate, pediatric, adolescent, adult and geriatric patients.
Maintains awareness of patient status and takes appropriate actions to meet their needs.
Starts IV’s using proper technique and administers medications under the direction of the LIP.
PROFESSIONAL BEHAVIOR: Practices professional communications, appearance, conduct, punctuality, attendance and attitude that leads to physician, patient and co-worker respect and confidence.
Informs and educates patient and/or family of all needed information concerning the exam performed.
Uses professional judgment and presents a professional image of competency to customer and staff.
Maintains professional appearance, punctuality, flexibility, confidentiality and guest relations.
Handles stressful situations in ways that promote positive outcomes.
Takes personal initiative to maintain current in education (journals, books, inservices seminars, etc.) in all specialty areas assigned.
Participates in presenting professional information to colleagues.
Qualifications:
Education:
As required to obtain ARRT.
Experience:
One year previous experience in the field of CT preferred.
Skills:
Keyboard skills and ability to navigate electronic systems applicable to job functions.
Licensure:
National registration with American Registry of Radiologic Technologists in Radiology (ARRT-R) or Nuclear Medicine (ARRT-N) required. CT certification (ARRT-CT) required within six months of job placement. Current state license in Radiography or Nuclear Medicine required for all employees who perform this job in the state of Oregon. Current Radiologic Technologist Certification required for all employees who perform this job in the state of Washington. AHA BLS for Healthcare Providers.
Job Title: Product Owner – Automation Framework
Location: Portland, OR
Job Type: Full-Time
Role Overview
We are seeking an experienced Product Owner – Automation Framework to lead and drive automation initiatives for Virtualized Android, Linux/QNX based In-Flight Entertainment (IFE)and infotainment platforms. This role will own the vision, roadmap, and delivery of automation frameworks supporting Qualcomm SOM based embedded systems and will work closely with cross-functional engineering teams to ensure scalable, high-quality automation solutions.
Mandatory Skills
- Automation Framework development & ownership
- Virtualized Android Environment
- Linux & QNX Operating Systems
- Qualcomm SOM / Embedded Platforms
- In-Flight Entertainment (IFE) Systems
Key Responsibilities
Product Leadership & Strategy
- Own the product vision, roadmap, and backlog for the Automation Framework supporting IFE platforms.
- Define and prioritize automation features based on business value, platform needs, and delivery timelines.
- Establish KPIs for automation coverage, stability, efficiency, and adoption across platform teams.
- Drive automation strategy for:
- Virtualized Android environments
- Linux and QNX subsystems
- Qualcomm SOM hardware platforms
- IFE integration and certification workflows
Agile & Delivery Management
- Create and maintain clear epics, features, and user stories for automation tools, APIs, and workflows.
- Refine backlog items to ensure feasibility, clarity, and engineering alignment.
- Partner with Scrum Master and Engineering Leads to enable predictable sprint-based delivery.
Stakeholder Collaboration
- Act as the primary liaison between automation engineering and cross-functional stakeholders.
- Gather and translate requirements from system verification, platform software, airline program teams, and integration labs.
- Communicate roadmap, progress, dependencies, and risks with clarity and consistency.
Required Qualifications
- 7–10 years of experience in Automation Framework / Embedded / Platform Software Product Ownership
- Strong understanding of Virtualized Android, Linux/QNX, and Qualcomm embedded platforms
- Experience working within Agile/Scrum automation engineering teams
- Strong stakeholder management, documentation, and communication skills
- Prior exposure to IFE, avionics, mobility, o
Salary: $55,000
- $65,000 per year A bit about us: Our client was established to bring together industry-leading residential and commercial HVAC, electrical, and plumbing companies.
Why join us? Health, Vision, and Dental Insurance, Voluntary Life and AD&D, 401K with up to a 4% employer match, Paid holidays, vacation, and sick leave Job Details Are you a tech-savvy problem solver with a passion for helping others? Do you thrive in fast-paced environments and enjoy working with new technology? If so, we have the perfect opportunity for you! We are looking for an IT Services Administrator II to help provide comprehensive IT administration and support to ensure the seamless operation of our IT systems.
This role requires proficiency in Level 2/3 support, desktop support, mobile device management (MDM), mobile security, cybersecurity, Microsoft Azure and Entra services, asset management, and a strong understanding of networking.
The IT Services Administrator II will troubleshoot complex technical issues, mentor and collaborate with other, account administration and help support user issues.
This is a remote/hybrid role, primarily involving remote work.
However, candidates must reside within a 60-minute commute of a local Collaboration Center or Brand to ensure timely response to any on-site requirements on an as-needed basis.
While these visits may be infrequent, the ability to promptly address on-site requirements is essential.
1.1 Responsibilities Provide technical support for hardware, software, and networking issues across servers, desktops, laptops, and mobile devices.
Support local/remote network systems, including Ubiquiti, and manage Intune/Entra, Microsoft Teams, and Exchange.
Conduct regular security audits and risk assessments.
Respond to and manage cybersecurity incidents.
Conduct desktop support, including installations, upgrades, and patch management.
Support mobile devices like iOS or Android tablets or phones, including Mobile Device Management (MDM) solutions.
Coordinate and administer Entra (Azure) directory services, user authentication and privileges, across multiple tenants Provide support for Office 365, including SharePoint and OneDrive.
Support of low-code Microsoft PowerApps and/or Power Automate.
Support of Microsoft M365 Copilot, ChatGPT for Business, and other agentic AI services Document and track support requests, ensuring timely resolution.
Coordinate and manage IT incident response, ensuring timely resolution and documentation of incidents.
Adheer to IT change management processes to ensure smooth transitions and minimal disruption to services.
Help support disaster recovery plans to ensure business continuity in case of major IT failures.
Assist with asset management, ensuring accurate tracking, deployment, and lifecycle management of IT equipment.
Document processes, procedures, and resolutions to ensure knowledge sharing and continuity.
Participate in an on-call rotation to provide timely support and resolution of issues as they arise.
Mentor and guide team members, providing support as needed.
Collaborate with others to implement and maintain IT policies and security protocols.
Coordinate with external vendors and service providers to ensure quality and timely IT support and service delivery.
Identify and recommend opportunities for continuous improvement in IT processes and procedures.
1.2 Non-Essential Responsibilities Performs other functions as assigned.
1.3 Knowledge, Skills, and Abilities or “The Ideal Candidate will have” 3+ years in an IT Support role, with Level 2 or 3 support experience.
Strong understanding of networking, server administration, and cloud platforms like Azure.
Strong knowledge of Microsoft Teams, Exchange, Office 365 administration and Intune/Entra or Active Directory.
Hands-On experience with MDM tools such as Intune, Kandji, Jamf, or AirWatch.
Understanding of networking concepts such as DNS, DHCP, VLANs, and VPNs.
Knowledge of local network systems, particularly Ubiquiti.
Experience with Datto RMM or similar support tools and ITSM suites like Kaseya 365, including CMDB tools like IT Glue.
Proficiency with Windows environments, macOS a plus.
Experience with managed cybersecurity platforms and EDR (endpoint protection, detection, and response) solutions.
Strong problem-solving skills and a keen attention to detail.
Strong organizational skills and attention to detail.
Strong interpersonal skills: such as telephony skills, communication skills, active listening, and customer care.
Strong ability to provide a high level of support with a customer-first attitude.
Strong ability to analyze information and use logic and process to address work-related issues and problems.
Ability to seek out opportunities to increase internal user satisfaction and deepen client relationships.
Ability to multi-task and prioritize workload.
Ability to meet deadlines.
Maintain and secure sensitive/confidential information.
Ability to work proficiently with Microsoft Word, PowerPoint, Outlook, and Excel.
Average manual dexterity work using a PC, phone, sorting, filing, and other office machines.
Ability to work weekends and overnight hours as needed.
1.4 Work Conditions and Physical Demands Primarily sedentary work in a general home or office environment Ability to communicate and exchange information Ability to comprehend and interpret documents and data Requires occasional standing, walking, lifting, and moving objects (up to 50 lbs.) Requires manual dexterity to use computer, telephone, and peripherals May be required to work extended hours for special business needs Ability to work in the office or on site as required Must reside within a 60-minute commute of a local Collaboration Center or Brand to ensure timely response to any on-site requirements on an as-needed basis.
1.5 Minimum Education Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent technical training/experience.
Additional years of experience can be considered in lieu of a degree.
1.6 Certifications (Required/Desired) Desirable, any relevant certification, including but not limited to: CompTIA A+ CompTIA Network+ CompTIA Security+ Microsoft Certified: Security, Compliance, and Identity Fundamentals Microsoft 365 Certified: Fundamentals certifications Microsoft Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft Certified: Windows Virtual Desktop Specialty Microsoft Certified: Security Operations Analyst Associate Microsoft 365 Certified: Security Administrator Associate Microsoft Certified: Information Protection Administrator Associate Microsoft 365 Certified: Enterprise Administrator Expert Microsoft 365 Certified: Teams Administrator Associate MCP (Microsoft Certified Professional) MCSE (Microsoft Certified Systems Engineer) CISSP (Certified Information Systems Security Professional) 1.7 Minimum Related Work Experience Minimum 3 years’ experience troubleshooting software and hardware issues, including desktops and laptops, with a strong background in IT infrastructure, systems engineering, network, and project management.
Experience with installation, configuration, security patching, and troubleshooting of MS Windows OS.
Proficiency in Microsoft technologies, including but not limited to Active Directory (AD), Entra, Intune, and MECM/SCCM.
Experience with scripting and deploying services using PowerShell.
Understanding of application packaging and delivery.
Knowledge of Modern Desktop Administration (deploying, configuring, securing, managing, and monitoring devices and client applications in an enterprise environment).
Familiarity with network protocols and troubleshooting.
Experience with network configuration and management, including routers, switches, and firewalls.
Understanding of network security principles and practices, including VPNs, encryption, and intrusion detection/prevention systems.
Experience with security patch management and vulnerability assessments.
Excellent communication and verbal skills, as well as business acumen.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
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Job type: Temporary (1 year)
Location: The preferred locations are Portland, OR /Phoenix, AZ / Pittsburgh, PA / Boise, ID. Exceptions may be considered that would allow you to sit in alternate Jacob's offices,
Responsibilities:
- Develop basic piping layouts and perform pipe routing tasks in AutoCAD Plant 3D, Revit, or CADWorx under direction from senior staff.
- Apply fundamental piping design principles, including size selection, routing logic, and coordination with other disciplines.
- Assist with equipment layout and incorporate simple vendor information into design models.
- Support the creation of drawings, details, and deliverables following Jacobs standards.
- Help review and integrate markups, comments, and redlines from senior designers and engineers.
- Participate in workshare coordination by preparing clear instructions and communicating model status with global teams.
- Maintain quality, accuracy, and organization across assigned design tasks.
Qualifications:
- We’re seeking a Piping Designer ready to build technical skills while supporting projects that keep our clients’ facilities running at their best. Join us and you’ll work on industrial and commercial facility designs alongside experienced engineers and designers who will help you grow into the role.
- As a Developing-Level Piping Designer, you’ll support the creation of piping models, layouts, and drawings under moderate guidance.
- You’ll learn to interpret project requirements, coordinate with other disciplines, and apply design standards as you build your technical foundation.
- This hybrid position requires weekly attendance (2 days) in a Jacobs approved office location.
- The preferred locations are Portland, OR / Phoenix, AZ / Pittsburgh, PA / Boise, ID. Exceptions may be considered that would allow you to sit in alternate Jacob's offices, however, assume that they you must find yourself aligned with the "Ideally You Will Have" bullets.
- Associate’s degree in Design Technology or a related field (equivalent practical experience of +2 years).
- 2–4 years of piping design experience in industrial, commercial, or manufacturing facilities.
- Working knowledge of AutoCAD Plant 3D, Revit, or CADWorx for piping design and modeling.
- Understanding of piping fundamentals, equipment arrangement, and general design practices.
- Ability to read and interpret basic piping specifications and apply them to design under guidance.
- Strong organizational skills and attention to detail in drawings and models.
- Effective communication skills and willingness to work in a multi discipline environment.
- Ideally, You Will Have
- Bachelor’s Degree in Engineering Technology or similar curriculum.
- Experience in pharmaceutical, biotech, chemical, semiconductor, or advanced manufacturing facilities.
- Familiarity with pipe stress concepts and how they influence layout decisions.
- Exposure to QA/QC workflows, model cleanup, or specification-driven design.
- Direct experience with Revit or CADWorx beyond foundational skills (e.g., family/part creation, spec-driven design, or advanced modeling tools).
- Prior involvement in global workshare environments.