Information Technology Jobs in Tenafly, NJ

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Business Systems Analyst – Investment Management Technology (ETX)

(Hybrid, Boston)

Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning.  We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.

The Opportunity

This position is required to provide subject matter expertise for BlackRock Aladdin Accounting Platform and related applications.

Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects.

The Team

You will be joining MassMutual’s Investment Management Technology team. Our mission is to build reliable automation solutions for the Investment Operations business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience.

The Impact:

The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual’s Investment Management Unit.  This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards.  

This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments.

This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams.  It requires a deep and broad technology background conducive to that found in a “master application developer” but this is not a development position but will participate and guide technology decisions and best practices.  It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain.

• Perform analysis of business process, procedures, data and rules
• Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity
• Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions
• Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization
• Proven technical leadership and mentoring skills
• Strong knowledge of the investment accounting across multiple asset classes, public and private, including derivatives
• Candidates must combine an attention to detail with the ability to see the big picture
• Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization
• Proficient with standard documentation tools (Lucid Chart, Excel, Word)
• Capable of applying knowledge to handle all but the most complex problems independently
• Drives continuous improvement and efficiencies beyond own scope of responsibility

The Minimum Qualifications

• Bachelor’s degree
• 8 + years of experience with designing and implementing complex solutions
• 5+ years of investment data experience with an understanding of systems and data management.
• 3+ years of experience with BlackRock Aladdin ABOR/IBOR
• 5+ years of experience with investment management systems (from front office to middle office, to back office)
• 5+ years of data analysis experience working with large data sets and multiple sources of data.

The Ideal Qualifications

Technical Skills

• Expert user of excel and proficient with SQL/Oracle query tools
• Experience with platforms like BlackRock Aladdin OMS is highly preferred
• Experiene with BalckRock Aladdin ABOR implementaion is preferred
• Ability to apply technical and business knowledge across multiple business functions
• Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product
• Skilled in interacting between internal business partners, internal IT teams, and offshore partners
• Ability to effectively estimate time to complete design and development tasks
• Influence design & architecture inclusive of technical (non-functional) requirements
• Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal)
• Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations.
• Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications
• Ability to quickly learn new technologies and platforms
• Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities

Soft Skills

• Self-managed and motivated individual with strong leadership skills.
• Excellent written, oral and presentation skills.
• Works with minimal oversight and proactively communicates status and risks to project leadership.
• Ability to work well in a team environment.

#LI-RK1

The Opportunity

Join an industry leading EA function within MassMutual that creates alignment between technology and business strategy.  You will have an opportunity to guide the process of planning and designing capabilities to maximize the value of IT and enable the company to make high impact, long-term decisions. This will be accomplished through architecture strategies, blueprints and road maps that standardize technology stacks which create engineering speed and agility through the innovative use of data science, data analytics, cloud and API’s. The EA will work with a team that embrace diversity in all of its forms, respect and have fun.

The Team

The MassMutual Enterprise Architecture team in the Enterprise Technology and Experience organization is seeking an outstanding Enterprise Architect (Application) to join our team.  Enterprise Architecture is composed of Business, Application, Infrastructure, Technology & Design and Security architecture domains. Joining this team will give the Application EA a unique perspective and opportunity to partner with best-in-class architects on enterprise wide technology initiatives.

The Impact:

This role will work with IT and Business stakeholders of business delivery teams, engineers, application operations, product managers, and enterprise stakeholders to help deliver innovative, data-driven systems aimed at transforming the insurance industry. As part of the application architecture team, incumbents may be responsible for any of the following:

• Partner with senior leaders to develop and maintain the Technology strategies & roadmap focused on Wealth Management
• Manage a domain(s) of the MassMutual Application Portfolio Management data for quality
• Technical evaluations and benchmarking of core application platforms, frameworks and technologies
• Specification and publication of standards around application design and software engineering best practices
• Thought leadership and active participation in conferences and research with strategic partners and academic institutions
• Partner with business executives and senior architects to identify data and process issues, then provide solution options and recommends options
• Provide recommendations on system options, risks, cost/benefit analysis, and impact on cross-domain systems, business strategy, goals and processes
• Engage in SA problem solving, snapshots and full architecture documents
• Actively publish deliverables, and utilizes multi-media to educate and engage with federated solution architecture community members
• Collaborate with extended enterprise architecture, business, and IT support teams to communicate architecture strategies, standards, and direction
• Stay abreast of emerging technologies

The Minimum Qualifications

• Bachelors degree in Computer Science, Engineering or related Technical degree
• 8+ years of related IT Solutions Architecture or Technical Lead experience

The Ideal Qualifications

• 10+ years of related IT Architecture or IT consulting experience
• Preferred job experience includes some knowledge of Insurance and Wealth Management 
• Experience with technology supporting: Financial Planning, Order Management, Lending, Wealth Investment Products, etc.
• Excellent communication, presentation, influencing and reasoning skills 
• A team-focused mentality with proven ability to work effectively with diverse stakeholders 
• Experience in Capability mapping and business architecture concepts
• Strong interpersonal skills, with an emphasis on the ability to effectively influence others, collaborate and partner. 
• Understanding of the impact of IT on business results 
• Demonstrated experience using Architecture Methodology (TOGAF, Archimate) 
• Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one 
• Experience in Public Cloud platforms (preferably AWS), solution design and development using Cloud-native services, and understanding of cost rationalization. 
• AWS/Azure Cloud Certification 
• Strong experience in Architecture and Design patterns 
• Developed acumen in Domain Driven Design 
• Strong experience with event streaming design and implementation using Kafka, along with web service protocols and patterns like SOAP, REST, JSON, XML/XSDs. 
• Experience with REST API for data interchange and API-driven systems integration decoupling digital and backend systems. 
• Track record of designing architectural reference material 

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Enterprise Architecture team
• Focused one-on-one meetings with your manager
• Access to mentorship opportunities
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical nosiness with industry leading pay and benefits

#LI-RK1

Candidates will be disqualified if the following criteria are not met:

• Employment Type: No C2C (Corp-to-Corp) or C2H (Contract-to-Hire) arrangements. W2 contract only. No referral fees will be entertained.
• Work Authorization: US CITIZEN, GREENCARD ONLY, STEM OPT or OPT (with 1.5 years left)
• Onsite
• Local To Englewood Cliffs, NJ or at least 1 hour drive to Englewood Cliffs, NJ
• 5+ years of direct experience in a Project Manager role directly involved with managing and delivering technology projects
• Experience with JIRA and Confluence
• Security & Compliance Management: Understanding of cybersecurity fundamentals (encryption, vulnerability management), managing risk assessments and remediation plans
• SDLC, DevOps & CI/CD Awareness: familiarity with CI/CD pipelines, DevOps, and Infrastructure as Code (Terraform/ARM/CloudFormation)
• Quality Assurance & Testing Governance: knowledge of test planning, defect lifecycle, UAT, and release readiness. Understanding of automated vs manual testing and quality metrics

REQUIRED QUALIFICATIONS

• 5+ years of direct experience in a Project Manager role directly involved with managing and delivering technology projects
• Experience with JIRA and Confluence
• Excellent oral and written communications; ability to adapt messaging for diverse audiences
• Industry experience in new/interactive digital media and publishing
• Experience in establishing Project Management processes in forming environments
• Strong problem-solving/facilitation skills
• Experience operating and influencing others in a matrix organization
• Cloud & Infrastructure Architecture Understanding: ability to manage security, scalability, high availability, and cost optimization
• Security & Compliance Management: Understanding of cybersecurity fundamentals (encryption, vulnerability management), managing risk assessments and remediation plans
• SDLC, DevOps & CI/CD Awareness: familiarity with CI/CD pipelines, DevOps, and Infrastructure as Code (Terraform/ARM/CloudFormation)
• Quality Assurance & Testing Governance: knowledge of test planning, defect lifecycle, UAT, and release readiness. Understanding of automated vs manual testing and quality metrics

SKILLS & REQUIREMENTS

• Resourceful, proactive, and highly autonomous, with an entrepreneurial mindset and a strong bias toward action
• Detail-oriented, with a proven ability to deliver high-quality, polished work
• Highly organized with strong time management skills, able to manage multiple priorities effectively
• Pragmatic and data-driven, applying sound judgment to decision-making, problem-solving, and continuous improvement
• Strong relationship builder who fosters collaboration and trust across teams and functions
• High emotional intelligence, with the ability to empathize, influence, and navigate diverse perspectives
• Clear and effective communicator, adept at facilitating alignment across diverse stakeholders
• Inspires others through strong leadership skills and a positive attitude toward challenges and opportunities
• Strong critical and independent thinker, skilled at creative problem-solving in complex environments
• Demonstrates strong ownership and accountability, leading by example and motivating others to meet shared goals

Sr. AV Project Manager

Summary:

We are seeking a highly experienced and technically advanced Sr. AV Manager who can bridge business needs with technical execution. This role requires a strong client-facing professional who can consult on AV strategy, design enterprise-grade systems, manage projects end-to-end, and support installations when required.

The ideal candidate will be equally comfortable presenting AV solutions to executive stakeholders, designing complex video conferencing systems, leading integration teams, and supporting end users in a fast-paced, high-demand environment.

Responsibilities:

60% of the time

• Client & Business Engagement
• AV System Design & Engineering
• Project Management & Leadership

25% of the time

• BoM & Commercial Review
• Operation & Strategic Contribution
• Scope Documentation & Reporting

15% of the time

• Installation Oversight & Technical Support

Actual Product and/or Geographic Responsibilities (if applicable):

• AV consulting, design, manage project, support installation, and end-user support

Required Qualifications:

Education:

• 4-year college degree

Field Of Study:

• Network, Telecom, Audio/Visual

Experience, Knowledge and/or Skills:

Client & Business Engagement

• Serve as the primary AV subject matter expert (SME) for clients and business partners.
• Conduct client needs assessments and recommend scalable AV solutions.
• Confidently present and explain AV technologies, including video conferencing systems and collaboration services.
• Translate business requirements into technical AV designs.
• Maintain strong relationships with customers, vendors, and integration partners.

AV System Design & Engineering

• Design enterprise-level AV systems including:
• Video conferencing rooms (huddle, conference, boardroom, training rooms)
• Collaboration spaces and multi-purpose environments
• Digital signage and integrated AV systems
• Demonstrate deep knowledge of:
• Cisco Systems video conferencing solutions (Room Series, Codec platforms)
• Poly video collaboration systems
• Cisco Webex
• Microsoft Teams
• Zoom
• Design systems with proper signal flow, network integration, DSP configuration concepts, and control systems.
• Ensure interoperability between conferencing platforms and room systems.

Project Management & Leadership

• Lead AV projects from concept through completion.
• Manage internal technicians and/or third-party AV integration partners.
• Develop project timelines, milestones, and resource plans.
• Coordinate with IT, network, facilities, and construction teams.
• Ensure projects are delivered on time, within budget, and aligned with scope.
• Proactively mitigate project risks and resolve technical challenges.

Bill of Materials (BoM) & Commercial Review

• Develop detailed Bills of Materials (BoM) with appropriate AV components.
• Ensure selected equipment aligns with design intent, compatibility, and budget.
• Review vendor quotations and validate technical accuracy.
• Review partner invoices against approved scope and pricing.
• Support procurement processes and cost optimization strategies.

Scope Documentation & Reporting

• Clearly define and communicate full project scope to both clients and AV integrators.
• Produce technical design documentation and system diagrams.
• Prepare project completion reports including:
• Final as-built documentation
• Equipment lists
• Test results
• Client sign-off documentation
• Maintain organized documentation for audit and service continuity.

Installation Oversight & Technical Support

• Oversee and, when required, assist with AV system installation and commissioning.
• Perform system testing, validation, and user acceptance support.
• Provide advanced troubleshooting for video conferencing and AV integration issues.
• Deliver end-user training and ongoing support.
• Provide white-glove executive support when necessary.

Operational & Strategic Contribution

• Establish AV standards and best practices.
• Recommend lifecycle upgrades and technology roadmaps.
• Stay current with emerging AV technologies and collaboration trends.
• Support business development efforts with technical consultation.

Computer Skills:

• Computer skills at level to understand and use MS Word, Excel, and PPT.

Travel:

• 50%

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; climb or balance and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 to 40 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.

Preferred Qualifications:

• 7+ years of experience in AV system design, integration, and project management.
• Proven experience managing enterprise AV deployments.
• Strong understanding of IP-based AV, networking fundamentals, and UC platforms.
• Ability to communicate effectively with executives, engineers, and technicians.
• Experience leading cross-functional teams in high-demand environments.
• Strong documentation and reporting skills.
• Executive-level communication skills
• Technical depth with business acumen
• Strong leadership and decision-making abilities
• Detail-oriented with high accountability
• Ability to thrive in fast-paced, high-pressure environments
• Customer-first mindset
• Korean/English Bi-lingual

Preferred Certifications:

• AVIXA CTS, CTS-D, or CTS-I
• PMP certification is a plus

Pay range is $32-$40 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE:

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

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