Information Technology Jobs in Tempe

Company Description

Darwin Research Group is a research and consulting firm focusing on healthcare delivery models. We specialize in comprehensive analyses of health systems, physician groups, and emerging payer models such as accountable care organizations and bundled payments. Our goal is to help our clients better understand the healthcare ecosystem and succeed in the ever- changing landscape. Our clients include pharmaceutical companies and medical device manufacturers.

Job Purpose

As a Research Consultant, you will be a critical member of the Research Team, assisting our clients through research and both syndicated and custom project engagements. You will also wear numerous hats at Darwin, collaborating across departments to meet client and internal requests, support sales and marketing initiatives, and manage project work. You will have the opportunity to engage with all Darwinians and make an impact in a growing organization. This dynamic role is for you if you are a team player, eager to delight clients, detail-oriented, deadline-driven, flexible, creative, and passionate about learning and adapting to change.

Job Responsibilities

• Conduct research and contribute to product and process improvements to support our core product and service offerings.
• Lead end-to-end research projects and custom client engagements, including research design, data collection and analysis, and the delivery of relevant and actionable recommendations.
• Collaborate with the sales team by responding to inquiries, participating in client calls and communications, and providing support throughout the sales cycle.
• Propose and respond to client research requests, offering strategic guidance on research methodologies, project scope, data collection and analysis, and deliverables.
• Partner with the Research Director to create and implement operational efficiencies and product and process improvements; train the research team on workflows and best practices.
• Support the growth of our expert research panel by managing participant recruitment, conducting interviews, and optimizing associated workflows.
• Master our project and content management tools, including and Dropbox, to organize documentation and ensure effective cross-functional communication.
• Proactively identify opportunities for new workflows, and product and service enhancements; work cross-functionally to implement best practices.
• Work as a team player by working closely with our project coordinator and mentoring research colleagues and cross-functional teams.
• Remain flexible as responsibilities evolve in response to organizational growth and changing priorities.

Knowledge, Skills, and Experience

• Bachelor's degree (B.A. or B.S.) from a four-year college or university
• At least 4 years of experience in syndicated or custom research in client-facing environments or similar professional environments
• Interest and prior experience in the healthcare industry (3+ years of experience)
• Working knowledge of MS Office Suite, Google Mail, Zoom, and related business tools
• Proven project management experience and understanding of project lifecycles
• Demonstrated ability to plan research, source participants, design discussion guides and research materials, and synthesize information from multiple sources – secondary research, interviews, surveys, etc.
• Excellent communication skills with the ability to communicate in a professional and timely manner and update internal and external stakeholders on project progress
• Organizational skills, with attention to detail and demonstrated commitment to quality
• Highly enthusiastic, service-oriented, and responsive
• Excellent time, resource, and project management skills
• Self-motivated, thriving in a fast-paced, growth-oriented, deadline-driven environment
• Quick learner with the ability to multitask with minimal supervision
• Creative problem solver finding ways to navigate ambiguity and deliver insightful and actionable results
• Ability to work cross-functionally

What We Offer

• Full-time position with a competitive salary
• Medical, dental, and vision benefits
• 401K with guaranteed company contribution
• Generous PTO
• Flexible hours
• Due to hybrid work environment, local candidates and those willing to relocate are strongly preferred

For the right person, this is an opportunity to expand your skill set and contribute to a growing company in a healthy, challenging, and collaborative environment. Many of our clients see value in our partnership and work with us year after year. Reach out to learn more!

Darwin Research Group is proud to be an equal-opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.

Website:

The HRIS Sr. Analyst serves as the primary contact for all Human Resources Information Systems (HRIS) needs at semiconductor manufacturing facility (total employee count of 3000). This role is responsible for supporting Human Resources operations at the site, ensuring the accuracy, integrity, and security of Human Resources data, and enabling timely and insightful reporting for the facilities Human Resources functions. The HRIS Sr. Analyst will coordinate closely with corporate HRIS to request system upgrades, enhancements, and configuration changes.

Essential Duties and Responsibilities:

Site HRIS Support & Administration, as primary point of contact for all HRIS-related inquiries and issues at Manufacturing Site.

• Oversee daily operations and maintenance of HRIS platform SAP SuccessFactors
• Ensure data integrity through regular audits, validations, and troubleshooting.
• Manage user access and security roles for factory HRIS users in accordance with corporate policies. Collaborate with corporate HRIS to request system upgrades, enhancements, and configuration Develop and maintain dashboards and reports to support Human Resources decision-making Process Improvement & Automation to identify opportunities to streamline Human Resources processes at the factory through automation and system enhancements.
• Teach and encourage Human Resources staff and end-users to leverage AI tools and features within HRIS and related platforms.

Required Qualifications:

Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field.

• 5+ years of experience in HRIS management or Human Resources systems administration.
• Proficiency in HRIS platform SAP - Success Factors, supporting Employee Central, Recruiting, Performance, or related modules
• Strong analytical skills with attention to detail and data accuracy.
• Excellent communication and project management skills.
• Experience with data privacy and compliance standards (e.g., GDPR, HIPAA) is a plus.

Preferred Qualifications:

Certification in HRIS systems or data analytics is preferred

Experience with SQL or other data query languages is preferred.

Familiarity with HR processes such as talent acquisition, performance management, and compensation is a plus.

Location:

To support both Tempe and Peoria locations.

• Reconcile accounts to ensure all financial transactions are accurately recorded and reflected in our system.
• Manage A/R, including preparing billings and ensuring they are recorded in Sage Intacct with contract compliance.
• Set up billing and revenue schedules for all new Salesforce contract modifications.
• Prepare monthly reports and calculate monthly trackers to provide a clear and accurate picture of our financial status.
• Resolve complex invoices, ensuring all discrepancies are addressed and resolved in a timely manner.
• Perform monthly balance sheet reconciliations of unbilled revenue and deferred.
• Maintain manual deferred revenue for our Canadian business, ensuring compliance with all relevant regulations and standards.
• Maintain AR aging to ensure all receivables are accounted for and collected promptly.
• Utilize Excel workbooks for various accounting tasks, demonstrating a high level of proficiency and accuracy.
• Understand and utilize the GL and Sage Intacct ERP software for all relevant accounting tasks.
• Collaborate with the finance team and other departments to streamline processes, improve efficiency, and promote financial health and stability.

• Bachelor's degree in Accounting, Finance, or a related field.
• 2-4 years of experience as a Staff Accountant.
• 3+ years of experience in a similar role.
• Proficiency in using Excel workbooks for complex financial tasks.
• Experience with Sage Intacct ERP software and Salesforce.
• Strong understanding of the General Ledger (GL).
• Excellent problem-solving skills, with the ability to resolve complex invoices and other financial discrepancies.
• Strong communication and interpersonal skills.
• Ability to work in a hybrid work environment, balancing remote and on-site work.
• Highly organized, with the ability to manage multiple tasks and meet deadlines.
• Strong attention to detail, with a commitment to accuracy and quality in all work.
• Proactive and self-motivated, with the ability to work independently and as part of a team.
• Commitment to continuous learning and growth in the field of finance and accounting.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Mid-Level Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members' individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.

We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based at the Phoenix, AZ Campus . Relocation assistance is not available for this position.

What you'll do:

• Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.
• Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.
• Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.
• Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.
• Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.
• Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).
• Monitors legislative initiatives that may impact economy, society, and personal financial situation.
• Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's
• products and services.
• May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.
• Serves as a resource to less experienced team members on escalated issues of a routine nature.
• Guides and influences less experienced team members.

Work Hours:

• Monday – Friday / 6:30am – 6:00pm (MST)
• An 8 hour shift will fall within these hours
• This role is required to be in office, with potential hybrid opportunity after 6 months.

What you have:

• High School diploma or GED
• Required maintenance of Life/Health license
• Required annual completion of AHIP and Broker/Carrier appointments when applicable.
• 2 years of financial industry and/or life sales experience
• Experience delivering frequent written and oral communication
• Experience acquiring and applying new concepts and information
• Experience processing and analyzing information
• Experience fulfilling requests and meeting deadlines
• Experience resolving conflict and negotiating
• Experience multi-tasking in an operating systems environment
• Experience participating in or leading teams
• Successful completion of a job-related assessment may be required

What sets you apart:

• 4+ years experience working in Sales with life insurance
• 1+ years experience working in a call center environment
• CLU - Chartered Life Underwriter or comparable designation
• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $62,470.00 - $105,420.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.