Information Technology Jobs in Teaneck
1,064 positions found — Page 4
Job Overview:
The Security Project Manager is responsible for leading and overseeing large-scale security projects, including the deployment of integrated security systems, surveillance, access control, and cybersecurity solutions. This role demands a deep understanding of security technologies, excellent project management skills, and the ability to manage multiple high-stake projects simultaneously.
Responsibilities:
Project Planning and Execution:
- Lead the planning, execution, and delivery of security projects, ensuring they meet client requirements, budget, and timelines.
- Develop comprehensive project plans, including scope definition, resource allocation, scheduling, and risk management.
Client Relationship Management:
- Act as the primary point of contact for clients, maintaining strong relationships and ensuring high levels of satisfaction.
- Communicate effectively with clients, providing regular updates and managing expectations throughout the project lifecycle.
Technical Oversight:
- Provide technical leadership and guidance on security system design, implementation, and integration.
- Ensure projects adhere to industry standards, best practices, and regulatory compliance.
Team Leadership and Development:
- Lead and mentor project teams, fostering a collaborative and productive environment.
- Oversee the work of project managers, coordinators, technicians, and subcontractors.
Financial Management:
- Manage project budgets, including tracking expenses, forecasting costs, and ensuring profitability.
- Approve purchase orders and invoices related to project materials and services.
Quality Assurance and Risk Management:
- Implement quality control procedures to ensure the highest standards of work.
- Identify and mitigate project risks, resolving issues as they arise.
Documentation and Reporting:
- Maintain accurate and comprehensive project documentation and records.
- Provide regular project reports and status updates to senior management and stakeholders.
Why Zensar?
We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other—and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (GOAL)—lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!
QA / Quality Engineering Delivery Lead
Location: Secaucus, NJ (Hybrid – 3 days onsite)
Employment Type: Full-time / Contract
Experience: 12–15 years
Domain: Retail
Role Overview
We are seeking a QA / Quality Engineering Delivery Lead to own end-to-end quality delivery while driving QE transformation and modernization initiatives, including AI-augmented testing and intelligent automation frameworks. This role demands a tool-agnostic automation mindset, strong leadership capabilities, and the ability to balance BAU delivery with future-ready QE transformation, leveraging GPT-based testing and AI-led quality practices.
Key Responsibilities:
- Own quality outcomes across programs, releases, and product lines
- Lead day-to-day BAU QA delivery, including:
- Test planning & execution
- Defect management
- Release validation and go/no-go readiness
- Drive QE assessments and build continuous improvement & transformation roadmaps
- Define and execute modern test automation strategies across:
- UI, API, Mobile, and End-to-End (E2E) automation
- Lead AI-augmented testing initiatives, including:
- GPT/LLM-based test case generation
- Intelligent test design and risk-based testing
- Self-healing automation and test optimization
- Promote shift-left and shift-right testing by partnering with:
- Product Management
- Engineering
- DevOps and SRE teams
- Embed quality early in the SDLC through CI/CD and cloud-native testing
- Establish and track quality metrics, KPIs, and dashboards
- Provide clear visibility into quality status, risks, and dependencies for senior stakeholders
- Mentor QA/QE teams and foster a continuous improvement and innovation culture.
Required Skills & Experience
Must Have
- 10–14 years of experience in QA / Quality Engineering
- Proven leadership experience managing QA/QE teams in Agile & DevOps environments
- Strong hands-on expertise in test automation frameworks, including:
- Selenium, Playwright, Cypress (any one or more)
- Exposure to Tricentis Tosca (preferred but not mandatory)
- Solid experience in:
- API & integration testing
- Test data management
- Defect lifecycle management
- Demonstrated experience conducting:
- QE maturity assessments
- Automation ROI analysis
- QE transformation planning
- Ability to manage BAU delivery alongside modernization and innovation initiatives
- Strong Retail domain experience (POS, eCommerce, supply chain, merchandising systems preferred)
AI-Augmented & Intelligent QE (Mandatory Focus)
- Hands-on or leadership experience with AI-driven QE practices, including:
- GPT / LLM-based test case & test scenario generation
- AI-assisted exploratory testing
- Intelligent test selection, prioritization, and impact analysis
- Experience building or adopting intelligent automation frameworks with:
- Self-healing capabilities
- Dynamic locators & adaptive scripts
- Familiarity with:
- Generative AI usage in QE pipelines
- Prompt engineering for test generation
- Ability to operationalize AI in QE, not just PoCs
Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.
All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions.
Zensar values your privacy. We’ll use your data in accordance with our privacy statement located at:
Duration: 2 months
Location: Secaucus NJ 07094
Shift/Time Zone: M - F 8:30 - 5pm, possibly OT
Summary
Perform administrative duties to support Director and/or large staff
About the Role
* This is not a traditional Executive Assistant role.
* This is a high-exposure, high-accountability position for someone who wants to learn how senior leaders operate, how decisions are made, and how large teams scale.
* You will operate as an extension of the executive - managing time, information flow, priorities, and strategic preparation. Over time, the role can evolve toward operations leadership or Chief of Staff-type responsibilities for the right person.
* If you are looking for a reactive, checklist-based administrative job, this is not it.
* If you want accelerated growth, real ownership, and direct exposure to leadership decision-making, read on.
What You'll Own
* Executive calendar architecture and time optimization
* Meeting preparation and follow-up execution
* Decision-support briefs (distilling complexity into clarity)
* Inbox triage and communication drafting
* Strategic project coordination
* Identifying inefficiencies and proposing improvements
* Anticipating issues before they escalate
* Other duties as assigned to meet business needs
What "Great" Looks Like
* You anticipate problems before they surface
* You create order from ambiguity
* You improve systems instead of maintaining broken ones
* You are comfortable pushing back respectfully
* You learn fast and operate with urgency
* You view this role as a launchpad, not a landing spot
Ideal Background (Non-Exhaustive)
* Business operations, consulting, startup, military leadership, or high-performance hospitality
* 2-6 years of high-accountability experience
* Evidence of upward trajectory
* Exceptional written communication
What You'll Gain
* Direct exposure to executive decision-making
* Rapid professional growth
* Clear performance feedback
* Increasing responsibility based on performance
* Compensation is competitive and aligned with performance and growth potential.
Qualifications HS Diploma or Equivalent - Required Bachelor's Degree - Business or related field - Preferred
Location: Clifton NJ 07012
Duration: 6 months
Shift/Time Zone:
Sunday to Thursday 9am-5:30pm
JOB SUMMARY:
Perform the daily activities as described below. Basic Purpose: Perform various routine laboratory functions in a precise and accurate fashion to assist the laboratory professional staff and to facilitate production.
JOB REQUIREMENTS:
- Sorting, and receiving specimens in the department.
- Performs routine instrument maintenance on some equipment.
- Performs laboratory tasks of centrifuging specimens, printing extra labels, recording data (temperature charts) specimen storage and retrieval.
- Preparing reagents and or media in the department.
- Preparing specimens at workstations for testing. (Including building worklists, aliquoting specimens into sample cups, checking specimens for clots and fibrin, inoculation, slide preparation)
- Performs QA/QC duties as assigned.
- Resolves pending lists.
- Finds missing samples.
- Decontaminates work areas.
- Performs weekly radioactive wipe tests.
- Maintains files for department records.
- Changes gas cylinders.
- Follows all PPE requirements and all safety regulations.
- Uses the laboratory computer system as well as operates PCs.
- Disposes of biohazardous material.
- Completes training and competency checklists as appropriate.
- This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position.
Education:
- High school diploma or equivalent.
- Medical assistant training helpful.
- Math and science courses preferred.
Work Experience: None required
Special Requirements:
- Must have the ability to establish work priorities and to handle several tasks for maximum workstation efficiency.
- Must be able to retain information once learned.
- Must interact with other coworkers, internal and external customers with courtesy and respect.
- Key Word Search: laboratory, medical
Job Title:Phlebotomist II
duration- 2 months
location- Engle Street, Englewood NJ 07631
Shift/Time Zone:
8am-4pm Monday-Friday
No paid lunch (30min)
State of Credentials Licenses Required:
NJ
summary
The Patient Services Representative II PSR II represents the face of our company to patients who come in, both as part of their health routine or for insights into lifedefining health decisions.
The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
Successful applicants may be assigned to a doctors office, a patient service center or as business needs dictate.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Perform verification of patient demographic info initials including patient signature postvenipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements
- Ability to provide quality, error free work in a fastpaced environment.
- Ability to work independently with minimal onsite supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, oncall and overtime.
- Committed to all Policies Procedures including Company dress code, Employee Health Safety, and Everyday Excellence Guiding Principles. Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, valid driver license, and clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and required to cover at Patient Service CenterInOffice Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a highvolume setting.
- Must demonstrate Superior Customer Focus ability to communicate openly and transparently with peers, supervisors and patients ability to accelerate and embrace change and knowledge of our business.
- Training locations may vary based on trainer availability.
Required Education
- High school diploma or equivalent REQUIRED.
- Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience
- THREE years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
- Minimum 2 years in a Patient Service Center environment preferred.
- Customer service in a retail or service environment preferred.
- Keyboarddata entry experience
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Who We Are
At NiCE, we are a global leader in AI-powered customer experience solutions, helping organizations transform how they engage with customers across every interaction. Our unified cloud platform, CXone Mpower, enables enterprises to manage and optimize 100 percent of customer engagements across voice and digital channels, combining contact center capabilities with advanced analytics, automation, and conversational AI. As an AI-first company, NiCE is advancing the next generation of intelligent, automated customer interactions through generative AI, virtual agents, and real-time decisioning to drive improved satisfaction, efficiency, and loyalty at scale. NiCE also offers complementary compliance and public sector solutions that extend our AI capabilities into regulated and mission‑critical environments. With more than 25,000 customers worldwide, including 85 of the Fortune 100, NiCE operates in over 150 countries. Learn more at the Role
As a Senior Legal Counsel on NiCE’s Americas Legal team, you will support high‑value commercial and technology transactions that are central to NiCE’s customer experience business. The role is focused on enabling growth of NiCE’s CXone Mpower platform through the negotiation and structuring of complex technology, SaaS, and strategic partnership agreements. You will work closely with sales, product, finance, security, and privacy stakeholders to address issues at the intersection of cloud technology, data protection, and regulatory compliance, while providing practical, business-oriented legal guidance.
In addition to transactional responsibilities, you will contribute to the development of scalable contracting processes, legal playbooks, and operational improvements to support a rapidly growing and evolving business. Reporting to the Associate General Counsel for NiCE Americas, this hybrid role requires two days per week in the office and offers the opportunity to operate as a trusted legal advisor within a global, AI‑driven customer experience organization.
Personal Characteristics
We are seeking a senior legal professional who demonstrates the following attributes:
- Strategic and Commercial Mindset: Approaches legal issues with strong business judgment and creativity, delivering solutions that advance NiCE’s strategic and commercial objectives.
- Collaborative Partner: Works effectively across cross‑functional and geographically diverse teams, building trust and influence with stakeholders at all levels of the organization.
- Clear and Persuasive Communicator: Communicates complex legal concepts clearly and concisely, both in writing and verbally, with the ability to tailor messaging to different audiences.
- Proactive Problem Solver: Manages multiple priorities with minimal supervision, anticipates risks, and drives matters to completion in a fast‑paced, evolving environment.
- Adaptable and Resilient: Remains effective and composed amid change, ambiguity, and shifting business priorities.
- Team‑Oriented Professional: Values collaboration and contributes positively to a high‑performing, engaged legal team culture.
Responsibilities
- Lead Complex Transactions: Structure, negotiate, and manage sophisticated commercial and technology transactions across sales, product, and procurement, with a primary focus on enterprise cloud offerings.
- Provide Legal and Regulatory Guidance: Advise on U.S. and international legal issues related to SaaS, data protection, cybersecurity, and commercial contracting, delivering practical, risk‑balanced guidance to the business.
- Scale Legal Operations: Develop, maintain, and improve legal playbooks, templates, and contracting processes to increase efficiency and support a growing, fast‑moving organization.
- Partner Cross‑Functionally: Collaborate with legal colleagues and cross‑functional stakeholders globally to align legal strategies with business priorities and key initiatives.
- Anticipate Regulatory Change: Monitor and assess evolving laws and regulations affecting NiCE’s commercial activities and proactively advise on risk mitigation and compliance.
- Enable the Business: Educate and train internal teams on legal, compliance, and contracting best practices to support informed and efficient decision‑making.
- Build Trusted Relationships: Establish strong working relationships with internal stakeholders and external partners, balancing legal risk with commercial objectives.
- Support Strategic Growth: Contribute to initiatives that advance NiCE’s global growth strategy and innovation agenda.
- Other Legal Matters: Support additional legal projects and responsibilities as needed.
Requirements
Technical Expertise
- Education and Licensing: Juris Doctor with strong academic credentials and an active license to practice law in at least one U.S. jurisdiction.
- SaaS and Technology Experience: Minimum of 8 to 10 years of legal experience, with substantial experience supporting SaaS, cloud computing, and enterprise software transactions primarily on the vendor side.
- Transactional Expertise: Demonstrated experience drafting, negotiating, and advising on complex SaaS and technology agreements, including Data Processing Agreements and, where applicable, Business Associate Agreements.
- Legal Acumen: Strong working knowledge of data privacy, cybersecurity, and intellectual property law, including familiarity with U.S. and international data protection regimes and evolving regulatory trends.
- In‑House Experience: Prior in‑house legal experience supporting a commercial or technology‑driven business environment.
Preferred Experience
- Public Company or Global Environment: Experience supporting a U.S. publicly traded company and/or a global, multinational organization.
- Operational Maturity: Proven ability to design, improve, and scale legal processes, templates, and playbooks in support of a growing business.
- AI and Emerging Technology Law: Familiarity with evolving artificial intelligence and automated decision‑making laws and regulations in the United States and internationally, including emerging global frameworks such as the EU AI Act.
Core Skills
- Excellent negotiation, drafting, and communication skills, with the ability to translate complex legal issues into practical business guidance.
- Strong organizational skills and sound judgment, with the ability to manage multiple matters independently in a fast‑paced environment.
- Collaborative, team‑oriented approach with the ability to build effective working relationships across functions, regions, and cultures.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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**THIS IS NOT A ROLE WITH FORCEBRANDS**
About the Role
A growing organization in the food and logistics space is seeking a Business Analyst to support the development and delivery of technology-driven solutions that enhance business operations. This role partners closely with cross-functional teams to gather requirements, improve processes, and support projects from design through implementation.
This position works alongside program management and business technology leadership to analyze core workflows, support system enhancements, ensure data accuracy, and drive adoption of new tools across the business.
Key Responsibilities
• Partner with stakeholders to understand business needs, challenges, and existing processes
• Translate requirements into functional specifications for development and implementation
• Maintain process documentation, workflows, and technical guides
• Support the design, testing, and rollout of technology solutions aligned with business goals
• Assist with EDI onboarding, data mapping, and system integrations
• Build and maintain dashboards and reports using Excel and BI tools
• Ensure data accuracy through validation, cleaning, and organization
• Develop training materials and support user adoption of new systems
• Provide post-implementation support and monitor solution performance
What They’re Looking For
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Curious, proactive mindset with a willingness to learn new technologies
• Strong communication skills, both written and verbal
Qualifications
• Bachelor’s degree in Business, Computer Science, Data Analytics, or a related field
• 2+ years of relevant experience (internships included)
• Proficiency in Excel and familiarity with BI tools such as Power BI
• Experience with documentation tools and workflow mapping (flowcharts, swim lanes, etc.)
• Exposure to ERP systems and process improvement initiatives
• Familiarity with automation tools and emerging technologies such as AI is a plus
Additional Details
• Industry exposure to logistics, food, or technology is preferred
• Must be authorized to work in the U.S.
• Onsite role based in Northern New Jersey
Hackensack Meridian Pascack Valley Medical Center in Westwood, NJ, is seeking a BE/BC General Urologist to join a supportive, well-integrated team.
About this Job Opportunity:
- Join a dynamic network of experienced physicians and specialists dedicated to collaboration and delivering innovative care that achieves exceptional outcomes.
- Opportunity to collaborate and work closely with the Hackensack Meridian Health Urology team
- Our urologists perform a wide range of medical and minimally invasive procedures designed to provide adequate care
- Urology Center has a Lab and X-ray on site
- MRI fusion biopsy platforms
- Da Vinci 5 Robot Point of Access
- Moses Holmium laser
- Percutaneous stone fragmentation
- Smart Technology: See more patients without extending your day. Our providers use Epic EMR and Ambience AI scribe technology to automate documentation, reduce administrative burden, improve patient flow, and ensure accurate coding-leading to better work-life balance and revenue.
Position Requirement:
- M.D. or D.O. from an accredited school of medicine or osteopathy from a recognized institution
- Completed residency training in Urology in the United States
- BC/BE in Urology
- A valid New Jersey State Medical license, DEA, and CDS
- Maintains CME credit hours as required for Board Certification and/or hospital staff privileges
Starting salary at $400,000
A Recruitment & Benefits Package that Values Your Talent at Hackensack Meridian Pascack Valley Medical Center , we are committed to offering our providers exceptional compensation and benefits packages that foster professional and personal growth. We understand that in order for you to deliver the best care, you need to feel appreciated and supported, which is why we prioritize the health and well-being of our providers and their families. To help accomplish this, we have designed generous compensation and benefits packages that may include:
- Base salary + wRVU production incentive
- CME allowance
- Sign-on bonus
- Medical debt assistance + Consultative services by Navigate Student Loans
- Relocation allowance
- Residency stipend
- Paid malpractice coverage
- Learn more about the for this job
- Marketing + practice growth assistance
About Hackensack Meridian Pascack Valley Medical Center:
Hackensack Meridian Pascack Valley Medical Center (PVMC) is a 128-bed full-service, acute-care community hospital, located in the town of Westwood in Bergen County, New Jersey. The “Boutique” hospital with all private rooms and room service opened in 2013. It serves the healthcare needs of the local community and the broader northern New Jersey region. PVMC is a part of the Hackensack Meridian Health network, one of the largest healthcare systems in New Jersey. This affiliation provides patients with access to a wide range of medical services and specialists. It offers a comprehensive range of healthcare services, including but not limited to Emergency services, Surgical Services, Maternity and birthing services, Diagnostic imaging, Cardiology, Orthopedics, Cancer care, Rehabilitation services, and Behavioral health services. PVMC is equipped with advanced medical technology to provide high-quality care to patients. This includes state-of-the-art diagnostic equipment and facilities. Pascack Valley Medical Center is Joint Commission-accredited.
About the Community:
Westwood, NJ, known as the “Hub of the Pascack Valley,” is a charming borough in Bergen County. It offers a vibrant downtown area with a variety of restaurants, shops, and cafes, making it a lively yet welcoming community. The town is known for its excellent schools, beautiful parks, and strong sense of community. With easy access to public transportation, including an NJ Transit train station, Westwood provides convenient commuting options to New York City. Westwood offers a mix of historic homes, modern townhouses, and apartments, making it an attractive place for families, young professionals, to live. With its blend of suburban peace and urban convenience, Westwood is a sought-after community for those looking for a safe, welcoming, and lively place to call home to a desirable location with excellent quality of life.
Staples is business to business. You're what binds us together.
Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners and deliver reliable, customer-centric technology services.
What you'll be doing :
* Keep the Asset Protection Manager informed of all potential workplace security and safety issues.
* Maintain order and control of the front desk, lobby areas and switchboard.
* Prevent internal theft by conducting scanning and bag checking of all employees and visitors exiting the facility.
* Monitor entrance and front lobby to ensure all visitors are authorized, logged in and escorted.
* Monitor entire property via CCTV system, fire, and burglar alarm systems to respond to incidents as needed across multiple fulfillment centers and delivery operations buildings.
* Audit physical security platforms (intrusion, access control & CCTV) across multiple buildings to ensure functionality of all systems.
* Analyze data & conduct video audits relating to Shrink & Cargo Loss across multiple buildings to mitigate risk.
* Monitor parking lot areas to report unauthorized visitors/vehicles or unlawful activity to leadership.
* Notify emergency personnel (police/fire) in the event of emergencies as appropriate.
* Assist and support leadership team with safety, emergency crisis and evacuation drills and real events as needed.
* Ensure regulatory compliance measures are being adhered to with associates and vendors that are entering the facility.
* Manage and maintain safety training and regulatory compliance training documents.
* Administer new hire safety training and annual refresher safety training.
* Monitor all inbound and outbound trailer activity in the trailer yard.
What you bring to the table :
* Ability to work independently in a fast-paced, multi-tasking environment.
* Ability to interact and communicate in a constructive and professional manner.
* Demonstrate competent general personal computing skills.
* Ability to work well in a team environment and maintain strict company confidentiality.
* Asset Protection background.
* Understanding of physical security processes, access control, and CCTV systems.
* Experience handling workplace violence incidents, safety incidents and building evacuations that require notification to Police and Fire.
* Strong written and verbal communication skills.
Qualifications:
What's needed- Basic Qualifications :
* High school degree or GED, or equivalent experience
* 2+ years of related experience in warehouse operations or loss prevention/asset protection
We Offer :
* Competitive Pay: Starting at $22.65/hour
* Inclusive culture with associate-led Business Resource Groups
* Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
* Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Description
What We're Looking For:
As a MeltwaterImplementation Manager, your primary responsibility is to facilitate a seamless onboarding experience for new Meltwater clients, ensuring the swift adoption of AI key features. Reporting to the program and Implementation Regional Manager, you will prioritize account setup and provide customized team training to ensure alignment with clients' objectives. You will play a key role in helping clients understand and leverage Meltwater's AI capabilities. Your role involves close collaboration with account teams and clients to ensure efficient knowledge transfer, precise solution installation, and configuration that surpasses client expectations.
Joining Meltwater means immersing yourself in a culture of continuous growth and development. Our environment is tailored to nurture your leadership skills, encourage collaboration, and uphold principles of inclusive leadership. Collaborate with seasoned professionals and influential leaders who are committed to guiding you towards success.
Partner with us, and you'll integrate into a vibrant community that recognizes and celebrates your contributions, empowering you to make a meaningful impact.
What You'll Do:
Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
Demonstrate strong leadership within account teams, guiding internal stakeholders to deliver seamless onboarding experiences.
Coordinate internally and within clients all tasks and actions to develop a comprehensive onboarding experience
Initiate and nurture relationships with clients within the first 30 to 45 days of their subscription.
Lead and manage enterprise-level clients, including Fortune 500 accounts ensuring strategic alignment, smooth onboarding, and measurable adoption of Meltwater's AI-powered solutions.
Champion innovation and the adoption of emerging technologies across implementation practices
Establish yourself as a trusted advisor and expert across Meltwater's SaaS AI platforms.
Leverage AI-driven tools and data insights to enhance onboarding efficiency, optimize workflows, and deliver smarter client solutions.
Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
Proactively identify potential risks or blockers in implementations and escalate appropriately to maintain timelines and quality.
Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
Effectively communicate project status and deliverables with internal and external teams to ensure project success.
Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
Track milestones and document client interactions and insights to enhance overall client experience and relationship management.
Identify opportunities to streamline and improve internal processes for greater scalability and client satisfaction.
What You'll Bring:
A Bachelor's degree or higher and a minimum of 3 years of relevant experience in a client-facing role within software support
A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
A keen interest in AI technologies and an understanding of how they can enhance client onboarding and operational efficiency.
Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
Proven ability to lead cross-functional teams and influence without direct authority
Strong multitasking capability - comfortable managing several client projects simultaneously in fast-paced environments.
A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
A continuous improvement mindset, always seeking ways to enhance team collaboration and implementation effectiveness.
A deep understanding of and passion for media, news, and current affairs.
Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
Excellent written and verbal communication skills in English. Spanish or another language is a plus.
The ability to legally work in the country of hire is required for this position.
What We Offer:
Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Compensation Overview
Hourly Salary $35 an hour USD + discretionary 5% annual bonus subject to the terms of the applicable bonus plan. Earnings are dependent on individual sales performance.
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.