Information Technology Jobs in Springfield Sangamon County Il Remote

Job Title: Senior Project Manager – Document Digitization & Redaction

Work Location: Hybrid

Fulltime role

Position Overview

The Senior Project Manager role will lead a critical, high-security document digitization and redaction initiative that involves secure retrieval, certified decontamination, high-resolution scanning, intelligent redaction, and the integration of sensitive human resource records into a new Content Management System (CMS). The ideal candidate will have experience overseeing the deployment of Azure Automation, Azure Comprehend, and the secure Azure environment for document processing and storage and must possess a strong combination of technical project management expertise, a deep understanding of compliance and security protocols, and the leadership skills necessary to coordinate with multiple stakeholders. The primary mission of this role is to deliver a solution that ensures data integrity, regulatory compliance, and operational continuity.

Key Responsibilities

Create, develop, and manage a comprehensive project plan that covers all phases outlined in the Scope of Work, including document retrieval and decontamination, secure chain of custody, scanning and ingestion, Intelligent Document Processing (IDP), policy-driven redaction, CMS integration, testing, and training.

Proactively identify, assess, and develop mitigation strategies for potential risks such as security breaches, delays in document retrieval, contamination hazards, OCR/redaction inaccuracies, and system integration challenges.

Serve as the primary contact for coordinating secure access and document retrieval.

Facilitate clear and consistent communication with stakeholders, leadership, IT security, legal/compliance officers, and end-users. Translate technical complexities and compliance requirements into actionable updates.

Clearly define project scope, timelines, and deliverables. Manage stakeholder expectations throughout the project lifecycle, especially regarding the certified decontamination process and the policy-driven redaction engine.

Collaborate with legal and program teams to validate the rules for the policy-driven redaction engine, ensuring compliance with CJIS, HIPAA, GDPR, CCPA, and other relevant standards.

Coordinate and manage a diverse team consisting of contractors, IT staff, developers, and records management personnel. Foster a collaborative environment focused on security and precision.

Ensure strict adherence to documented chain of custody protocols. Utilize barcode scanning, timestamped logs, and secure manifests for every document batch.

Address and resolve conflicts related to resource allocation, security protocols, or technical approaches to maintain team cohesion and project momentum.

Track all project hours and expenditures, including decontamination services and Azure cloud consumption, to ensure cost-effectiveness and adherence to the budget.

Lead a comprehensive testing phase as outlined in the Scope of Work. This includes end-to-end workflow testing, accuracy validation of OCR and redaction logic, and coordinating User Acceptance Testing (UAT) with agency stakeholders.

Verify that all redaction actions are policy-driven and maintain a complete audit trail including timestamps, user IDs, and legal basis for full accountability and compliance.

Ensure the creation and maintenance of all project documentation, including migration process, system configurations, redaction logs, and training materials.

Plan and oversee targeted training sessions including content on redaction review procedures, system search and retrieval, and updated policy processes.

Ensure a smooth transition of all project deliverables, documentation, and operational knowledge to the agency's long-term support team.

Required Skills & Qualifications

10+ years of Technical Project Management experience, with at least 5 years leading complex Azure-based initiatives such as cloud migration or digital transformation.

Proven ability to manage projects involving Azure cloud services, OCR/IDP technologies, and system integrations. Familiarity with policy-driven redaction engines is highly desirable.

Experience managing projects involving sensitive data (PII, PHI) with a working knowledge of compliance frameworks such as CJIS, HIPAA, GDPR, or CCPA. Experience with government agencies or in highly regulated environments is a significant advantage.

Demonstrated ability to lead, motivate, and mentor cross-functional teams, driving them toward a common goal in high-stakes environments.

Exceptional written and verbal communication skills, capable of conveying complex information clearly and concisely to all audiences, including high-level stakeholders.

Strong analytical and critical thinking skills, with demonstrated ability to navigate complex challenges and adapt to changing requirements.

Expert-level skills in prioritization, time management, and maintaining meticulous project documentation.

Other Preferred Qualifications

Background supporting projects in hybrid cloud or enterprise technology environments.

Positive, proactive, and able to build trust with technical and business stakeholders.

Adaptable and effective in dynamic environments with shifting priorities.

Think Big Program

(Caterpillar Dealer Service Technology Program)

If you or anyone you know is considering careers please advise them of this fantastic opportunity in a high-demand field. Students can receive their Associate in Applied Sciences while going through our paid internship! Additionally, we also have a tuition reimbursement Program for students!

The Caterpillar Dealer Service Technology Program is a great opportunity for anyone interested in going to school to learn a skilled trade in a high-demand industry. Students will go through a two-year curriculum where they will rotationally attend Illinois Central College, located in East Peoria, for 8 weeks and then attend an Altorfer branch to complete an 8 week internship. This rotation continues throughout the duration of the program. A few of the courses they will take are Fundamentals of Hydraulics, Caterpillar Engine Fuel Systems, Fundamentals of Electrical Systems, Diagnostic Testing, and Undercarriage/Final Drives.

Please visit the link below to apply and for more information.

academics/catalog/agricultural-and-industrial-technologies/caterpillar-dealer-service-technology/

Compensation & What We Can Offer You:

• Payrate: $18.50 per hour
• Tuition Reimbursement
• Tool Insurance and Safety Equipment Reimbursement
• 401(k)
• Paid Time Off (PTO) earn up to 40 hours of PTO per calendar year

This position works in a warehouse/shop environment. May on a continuous basis walk, climb on and off equipment, bend and lift up to 75-100lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

Licensed Hair Stylist - Let Your Talent Pay Off

Create. Earn. Grow. Repeat.

At Hair Cuttery, stylists aren't just employees, they're the magic behind the mirror. We give you the tools, technology and training to turn your talent into serious earnings and real career momentum.

Looking for Big Vibes, Your Terms, and Real Growth?

Here's What We Offer:

• Your book, your income. Top stylists working 30+ hours with strong guest loyalty are earning an average of $45 to $88+/hr (plus tips). $100K+ per year is within reach!
• Up to 75% commission - more guests, more $$$ in your pocket.
• 8-Level Career Ladder - move on up and boost your commissions.
• 12 Price Levels - raise your prices as demand for YOU grows.

Your pay is based on performance, not just experience. Whether you're starting out or a seasoned pro, you can grow your earnings through service and retail commissions and tips. All compensation meets wage law requirements.

Instant Guests = Instant $$$:

• Walk-in ready: Step behind the chair and start earning.
• Marketing support: We drive guest traffic with social, local, and in-salon promos.
• We invest in getting butts in your chair - literally.

Benefits That Bring the Wow:

• PTO/Vacation Pay - based on your average hourly rate.
• Free Advanced Education - Income driving certifications + industry icon partnerships.
• Train with industry giants like Redken
• Flex Scheduling - because your BEST life is priority.
• Medical, Dental, Vision - health = wealth.
• Life & Disability Insurance
•  401(k) - your future, your fund.
• Recognition & Rewards - ask about BEST, and catch flights with our top-performer celebration!

You Bring the Skills. We Bring the Opportunity.

• A valid cosmetology or barber license (state-specific)
• Authorization to work in the U.S. (no sponsorship available)
• Night/weekend/holiday flexibility = peak earning potential
• Skilled in cuts, fades, color, and consultation
• Bonus points if you've got a book! We'll help you grow it AND your commission from day one.

Join Hair Cuttery Family of Brands, the largest privately owned salon group in the U.S. With 500+ salons strong, it's time to turn your passion into a powerful, profitable career. Snip into something amazing. Apply today.

Your pay is based on performance, not just experience. Whether you're starting out or a seasoned pro, you can grow your earnings through service and retail commissions and tips. All compensation meets wage law requirements.

$15 per hour - $88 per hour

Licensed Hair Stylist - Let Your Talent Pay Off

Create. Earn. Grow. Repeat.

At Hair Cuttery, stylists aren't just employees, they're the magic behind the mirror. We give you the tools, technology and training to turn your talent into serious earnings and real career momentum.

Looking for Big Vibes, Your Terms, and Real Growth?

Here's What We Offer:

• Your book, your income. Top stylists working 30+ hours with strong guest loyalty are earning an average of $45 to $88+/hr (plus tips). $100K+ per year is within reach!
• Up to 75% commission - more guests, more $$$ in your pocket.
• 8-Level Career Ladder - move on up and boost your commissions.
• 12 Price Levels - raise your prices as demand for YOU grows.

Your pay is based on performance, not just experience. Whether you're starting out or a seasoned pro, you can grow your earnings through service and retail commissions and tips. All compensation meets wage law requirements.

Instant Guests = Instant $$$:

• Walk-in ready: Step behind the chair and start earning.
• Marketing support: We drive guest traffic with social, local, and in-salon promos.
• We invest in getting butts in your chair - literally.

Benefits That Bring the Wow:

• PTO/Vacation Pay - based on your average hourly rate.
• Free Advanced Education - Income driving certifications + industry icon partnerships.
• Train with industry giants like Redken
• Flex Scheduling - because your BEST life is priority.
• Medical, Dental, Vision - health = wealth.
• Life & Disability Insurance
•  401(k) - your future, your fund.
• Recognition & Rewards - ask about BEST, and catch flights with our top-performer celebration!

You Bring the Skills. We Bring the Opportunity.

• A valid cosmetology or barber license (state-specific)
• Authorization to work in the U.S. (no sponsorship available)
• Night/weekend/holiday flexibility = peak earning potential
• Skilled in cuts, fades, color, and consultation
• Bonus points if you've got a book! We'll help you grow it AND your commission from day one.

Join Hair Cuttery Family of Brands, the largest privately owned salon group in the U.S. With 500+ salons strong, it's time to turn your passion into a powerful, profitable career. Snip into something amazing. Apply today.

Your pay is based on performance, not just experience. Whether you're starting out or a seasoned pro, you can grow your earnings through service and retail commissions and tips. All compensation meets wage law requirements.

$15 per hour - $88 per hour

Location Details: Remote - United States

At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days), and some work entirely remotely.

This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

Join our team

The GoCaaS (GoDaddy Content As A Service) team powers GoDaddy's generative AI platform. We enable internal teams to securely build, deploy, and scale AI capabilities across the company—driving innovation, productivity, and customer impact. Our platform supports 100+ large language models across multiple vendors (OpenAI, Google, Anthropic, AWS) with 99.99% uptime, serving thousands of employees and dozens of teams.

What you'll get to do...

• Lead and develop a high-performing engineering team delivering critical AI platform capabilities while mentoring engineers to deliver quality software efficiently.
• Partner with cross-functional teams (product, design, and engineering leaders) to define and execute the GoCaaS roadmap and strategic initiatives.
• Drive platform excellence by ensuring reliability, scalability, and optimal developer experience for internal AI consumers.
• Champion engineering best practices, including CI/CD, observability, and secure software development across the organization.
• Collaborate with enterprise teams (security, data, infrastructure) to deliver enterprise-grade AI solutions while fostering a culture of experimentation and technical excellence.

Your experience should include...

• 6+ years of software engineering experience with at least 2 years in engineering management or tech lead roles.
• Proven leadership of backend/platform teams delivering production-scale services.
• Strong cloud infrastructure knowledge (AWS, GCP, or Azure) and distributed systems expertise.
• Hands-on programming skills in Python, Go, or Node.js with CI/CD and observability experience.
• Leadership and project management abilities, including stakeholder management and cross-functional project delivery.

You might also have...

• AI/ML Infrastructure Experience - Working with LLMs, RAG systems, or broader AI/ML infrastructure.
• Container Orchestration - Familiarity with Kubernetes and Docker.
• Security & Privacy - Experience with secure data handling and privacy frameworks.
• Developer Platform Background - Experience building internal tooling or developer platforms.
• Leadership & Community Engagement - Passion for team building, mentoring engineers, and contributing to open-source initiatives.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits, including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunities more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report, which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.

Overview:

As a Product Owner in Affinity Solutions Technology (AST) you will lead a cross-functional agile team implementing technology solutions for Securian's Affinity Solutions and Securian Canada markets. AST teams demonstrate passion for delivering innovative solutions for clients, customers, and internal partners, driven by creative problem-solving skills, strong collaboration, and analytical abilities.

You need to be passionate about delivering business value through technology while remaining flexible to adapt to evolving and emerging needs. You will partner with stakeholders to define your team's strategy and roadmap, owning your team's prioritization and delivery. You will work closely with your team, other Product Owners, business stakeholders, engineering leaders, and technology partners to deliver solutions using a blend of methodologies.

Responsibilities include but not limited to:

• Partners with the business to build trust and translate operations, customer needs, and technology into impactful digital solutions-resolving trade-offs, managing risks and dependencies, creating and driving product roadmaps with a focus on measurable outcomes, and communicating transparently.

• Maintains a backlog to prioritize work/stories for the team by synthesizing all relevant data, research and any other available information.

• Engages stakeholders through ongoing collaboration to understand evolving customer needs, advocate for the business, and share insights with teams to drive alignment and optimal outcomes.

• Leverages emerging best practices and market trends to drive operational efficiencies and align technology strategies with business goals.

• Uses all available resources (e.g., analytics, reporting, surveys, ethnographic research, qualitative data, usability testing) to understand product performance and customer satisfaction.

• Effectively communicates product value through storytelling, connecting to business/customer impact and engages stakeholders in strategic decisions to optimize outcomes.

• Cross functional understanding of how their work integrates with other business workstreams and initiatives.

• Understands how to leverage team effectiveness metrics (e.g., velocity/cycle time) to drive value.

• Contributes to strategic product decisions by incorporating total cost of ownership and providing input into operating budget planning.

• Participates in governance meetings and communicates technical and business product status and progress with senior leaders.

• Creates product delivery commitments such as service level agreements and BCM plans to support resiliency requirements.

• Engages in product discovery efforts to identify strategic opportunities.

• Proactively develops and demonstrates advanced knowledge of and experience with the technical product(s) and is conversant in the product architecture to drive growth and improve customer experience.

• Directly responsible for implementation, configuration, and/or continuous improvement of a technical product based on value

• Anticipates and identifies new product opportunities to drive value. Provides input and leads the design of meaningful tests and learning opportunities.

• Ensures project delivery is in conformance with company methodologies and standards; leads and provides guidance for project management for initiatives, ensuring business objectives are met and business benefits are delivered.

Qualifications:

• Working knowledge of agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burndown metrics, velocity, and task definition.

• Leadership skills to gain credibility, garner respect, guide the creation of a self-organizing team, being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

• Ability to influence teams to deliver great customer experience without direct authority.

• Working knowledge of Product Management practices.

• Strong communication, facilitation, and interpersonal skills to engage agile team and stakeholders, facilitate discussions, negotiate, and resolve conflict.

• Strong analytical and critical-thinking skills, creative problem-solving skills, and attention to detail.

• Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and manage stressful situations for self and team.

• Strong knowledge of technology and architectural principles to drive implementation of scalable, maintainable, and resilient solutions.

Preferred Qualifications:

• Proven track record as a Product Owner or individual contributor responsible for value and viability of technology solutions.

• Proven track record working in an agile environment while delivering results based on effective prioritization.

• Experience with stakeholder management and collaboration.

• Ability to quickly learn new domains and adapt to changing business needs.

• Knowledge of product and project and portfolio management best practices.

• Ability to communicate effectively with diverse audiences including executives, customers, and technical teams.

• Experience identifying critical emerging business needs and service challenges and ability to quickly and effectively shift/coordinate resources to deliver immediate impact.

• Proven ability to engage with both individual contributors and leaders of the highest levels in constructive and collaborative relationships.

• Demonstrated results of gaining credibility, gaining respect and building trust, guiding the creation of self-organizing teams and being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

At Securian Financial the internal title for this position is Product Sr Analyst or Product Consultant. The title and salary will be determined based on experience and applied skills.

Position Overview

The Risk, Compliance and Law Technology Product Consultant is responsible for driving product direction, defining requirements, and delivering measurable value for products supporting the Risk, Compliance, and Law (RiCoLaw) domain. This role aligns business objectives, customer needs, regulatory requirements, and enterprise risk priorities to deliver reliable, user-friendly, and sustainable technology solutions.

Serving as an agile champion, this role focuses on solving business and customer problems through thoughtful product strategy, backlog prioritization, and data-driven decision making. The Analyst partners closely with stakeholders to define outcomes, identify key performance indicators, and ensure delivery of solutions that support risk-informed decisions and enterprise governance objectives.

This role also serves as a workstream lead across RiCoLaw programming and support systems, contributing to medium to large initiatives and portfolio efforts. By leveraging domain expertise and strong stakeholder engagement, the Analyst helps protect employees, customers, and enterprise value..

Responsibilities include but are not limited to:

Maintenance and System Support (60%):

• Serve as a subject matter expert for Integrated Risk Management tooling, collaborating with cross-functional teams to ensure effective system configuration, alignment with the Common Risk Framework and business strategy, and data quality. This will include development and administration activities within tools.

• Take a consultative approach to create requirements documents for system builds or changes, empowering teams to develop solutions and internal documentation with guidance and knowledge transfer.

• Act as a liaison between vendors and internal customers to identify requirements and implement necessary system changes.

• Oversee releases by reviewing new features, facilitating testing, and developing documentation and communication materials for large implementations.

• Ensure system security through role creation, security groups, and compliance with legal requirements and internal standards.

• Ensure quality, managing ET Standards quality assurance activities, test case creation and documentation.

• Manage team SLA adherence to ET department standards.

• Develop and maintain technical documentation and training materials of system processes

System Enhancements and Optimization (40%):

• Provide leadership and subject matter expertise to a diverse set of stakeholders from the business, portfolio management, governance teams (Enterprise Architecture, ECS, etc.), and technical areas to articulate the business need and ensure technical solutions meet business objectives and goals. (Business case development and value optimization)

• Collaborate with Module Leads and Business Owners, leadership, and the RiCoLaw/Corporate Services Technology team to understand end-user needs, evaluate processes, and identify automation opportunities across functional areas.

• Act as a change agent for systems in our portfolio, enhancing capabilities to drive adoption, improve efficiency, and enhance user experience.

• Provide assessment and impact analysis of feature releases and lead optimization projects to maximize system potential for business users.

• Assist the Product Owner in developing the product roadmap, aligning capabilities with business objectives, and recommending improvements to streamline processes and enhance the end-user experience.

• Serve as a technology lead to ensure the success, adoption and innovation of current and future technology solutions

Other duties:

• Perform project management activities as needed to drive technology solutions that meet business outcomes. Manage small to medium sized projects. Drive decisions related to project planning, execution and closure. Assist with the research, selection, implementation and management and roll out of new technology solutions. Continually assesses business needs and implements solutions that will ensure customer expectations are met or exceeded by enhancing system capability and performance. Contribute to the ongoing change review process and advises on priority, impact, and cost of new change requests. Serves as system administrator for required platforms and ensures our systems are ran safely and securely. Enforce ET operating principles into business strategies

• Manage the requirements effort on small, less complex assignments. Utilize knowledge and experience from requirements reviews and testing activities to produce requirements used as a guideline for application development and test planning. Apply the appropriate requirements techniques, tools and templates based on the Solution Delivery Approach (e.g., traditional or Agile), project complexity and size.

  • Develop and communicate the requirements plan.

  • Identify resources for elicitation, capture the business need, document elicitation results and confirm expressed stakeholder requirements and concerns.

  • Produce quality requirements which meet the business needs, objectives and acceptance criteria to be used for design, development, testing and user acceptance.

  • Manage the requirements approval, baseline, solution validation and change management activities.

  • Finalize and archive all requirements related documentation.

• Responsible for providing leadership to all project stakeholders to coordinate decisions related to planning, development, design, testing and implementation of business solutions. This requires extensive knowledge of multiple division products and plans, proprietary business processes and systems, business workflow, vendor systems, contractual, client and\or regulatory requirements.

Qualifications

• Bachelor's Degree or an equivalent combination of education and directly related work experience required.

• In-depth understanding of Governance, Risk, and Compliance (GRC) or Integrated Risk Management (IRM) domains and work experience.

• Experience in system life-cycle phases, requirements elicitation, analysis, design (which includes Securian Governance processes), quality assurance testing, implementation, deployment, and system upgrades.

• Ability to effectively present technical and functional information in a manner that is understandable to all levels of the organization.

• Project management experience with demonstrated ability to multi-task and prioritize.

• Advanced analytical skills including excellent problem-solving skills with an understanding of core Integrated Risk Management business practices

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

#LI-hybrid **This position will be in a hybrid working arrangement.**

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role for the area of Durham, NC. Candidates currently living in this location or willing to self-relocate are encouraged to apply.

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• High School Diploma or General Equivalency Diploma required.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• US military experience through military service or a military spouse/domestic partner

• 5 years of prior carrier field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)

• Prior experience adjusting property claims using virtual technologies

• Prior property field adjuster experience handling DWG, APS and ALE adjustments

• Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Xactimate Level 1 and/or Level 2 certification

• Prior deployments in support of catastrophes

• Currently hold an active Adjuster License

• Currently reside within or have the ability to self-relocate to Durham, NC

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.