Information Technology Jobs in Somerville
1,068 positions found — Page 14
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Summary of Position:
A Small Business Representative provides customers with fast and reliable service and support to fit their business needs
Duties and Responsibilities:
- Answer inbound phone calls and resolve customer inquiries in a timely and efficient manner
- Troubleshoot customer issues by coordinating with internal departments and vendors
- Document accurate and detailed information in Granite's customer accounts database
- Manage occasional short-term projects
- Will be required to complete the government clearance process once hired as a full- time/permanent Granite employee
Required Qualifications:
- Excellent professional communication skills
- Verbal
- Written
- Interpersonal
- Comfortable in a fast-paced work environment
- Basic computer skills (Microsoft Office)
- Strong multitasking and time management skills
- Attention to detail
- Problem-solving/critical thinking skills
- Capability to make judgement calls under pressure to resolve customer issues
- Ability to work well independently, as well as within a team
- Will be required to complete the P2 government clearance process once hired as a full- time/permanent Granite employee
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers.
Duties and Responsibilities:
- Maintain and manage Granite's Premier accounts.
- 24 x 7 availability to support your assigned accounts.
- Conduct weekly meetings with assigned Premier accounts.
- Minute each meeting weekly and follow up on all actions
- Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc.
- Communicate directly with customers, sales and internal staff.
Required Qualifications:
- Bachelor's Degree
- Intermediate to advanced knowledge of Microsoft Excel and MS Access
Preferred Qualifications:
- Excellent customer service skills
- Ability to work under pressure
- Ability to meet deadlines
- Excellent problem-solving skills
- Ability to work independently as well as in a group
- Strong multi-tasking and organizational skills
- Excellent interpersonal and communication skills
#LI-JH1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We're looking for a talented sales intern to work alongside our sales professionals who will focus on new business development by selling our voice and data telecommunication products and services to C-level and Director level decision makers. If you are a highly driven, self-motivated individual, with a positive attitude, and competitive spirit, then Granite will provide you an exciting and lucrative career opportunity. You will get the training, support and environment needed to succeed. You will be the driving force for securing new customers and new business regionally for Granite across North America.
Duties and Responsibilities:
- Assisting team members with administrative tasks
- Learning and incorporating sales skills from and into their own sales environment
- Learning the products we sell and understand Granite as a company
- Producing and/or editing written reports for team members
- Prospecting new clients via cold calling
- Gain knowledge of using CRM- Salesforce
- Participating in independent sales tasks and strategies
- Participating in a sales intern role play competition
#LI-ND1
#LI-N1
With a passion for life
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.
Are you looking for an inspiring career? You just found it.
Within the Sales department, we are looking for...
Territory Manager, Healthmark
The Territory Manager, Healthmark, will be responsible for selling and supporting Healthmark's infection control and consumable products to existing and potential customers in the assigned territory. Key objectives of this role will be to increase Getinge-Healthmark's market share, develop and encourage strong customer relationships, and build brand loyalty and customer satisfaction. Candidates must be able to plan, prioritize, monitor, and track all sales cycle events.
Job Responsibilities and Essential Duties:
- Achieve territory sales goals and metrics.
- Execute Healthmark sales process.
- Execute territory sales plan.
- Provide in-services and product support to customers.
- Attend local and national shows.
Required Knowledge, Skills and Abilities:
- Ability to read and understand written and verbal job instructions and procedures.
- Attention to detail and high level of accuracy.
- Excellent oral and written communication skills.
- Strong communication and presentation skills, along with listening ability.
- Excellent Sales Techniques.
- Excellent follow-up skills.
- Positive attitude.
- Ability to multitask and prioritize.
- Needs Home office or some office space availability.
- Computer, Cell Phone, Scanner, Printer.
Minimum Requirements:
- College Degree - 4-year Undergraduate Degree.
- Minimum 5 years full-time work experience.
- Minimum 2 years' sales experience.
Environmental/Safety/Physical Work Conditions:
- Able to sit for long periods of time.
- Able to travel throughout the territory and occasionally other domestic travel.
- Wear PPE when required for the job.
- Be able to lift up to 25 lbs.
- Ability to conduct product demonstrations requiring fine motor skills.
- Valid U.S. drivers license.
- Valid U.S. passport.
- Own vehicle for travel.
The physical demands described here are a representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The total compensation range (base + commission) is $140,000 - $150,000/annually depending on experience and location
#LI-MV1
About us
With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.
Benefits at Getinge:
At Getinge, we offer a comprehensive benefits package, which includes:
- Health, Dental, and Vision insurance benefits
- 401k plan with company match
- Paid Time Off
- Wellness initiative & Health Assistance Resources
- Life Insurance
- Short and Long Term Disability Benefits
- Health and Dependent Care Flexible Spending Accounts
- Commuter Benefits
- Parental and Caregiver Leave
- Tuition Reimbursement
Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
- A Government Project Coordinator will work on all types of projects, from simple activities to more complex plans, within the Granite product suite. They will collaborate internally with multiple departments, organize reporting, participate in meetings and provide updates to Government Transition Project Managers
- In addition to ensuring the schedule and details of a given task are well-organized, a Government Project Coordinator will collaborate with clients and internal teams to deliver results on time and meet high quality standards
- They are the front line of high-profile projects with an opportunity to work on some of Granite's newest offerings
Duties and Responsibilities:
- Creates and maintain trackers showing progress of projects
- Places and track orders
- Works closely with TPM and other departments to ensure projects are kept on schedule
- Works with TPM, internal departments, and local contacts to coordinate installs, TIU, and ports
- Monitors progress of projects and handle any issues that arise
- Submits project deliverables in Order Portalwithin SLA and identifies/troubleshoots any issues with IT
- Must have the ability to obtain P2 Government
Required Qualifications:
- Bachelor' s Degree
- Intermediate to advanced knowledge of Microsoft Excel and MS Access
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
The Relationship Development Sales Associate is responsible for managing a dedicated portfolio of customer accounts. This role emphasizes proactive account management, quarterly reviews, and strategic engagement with existing clients to increase revenue through upselling. The ideal candidate will leverage in-depth product knowledge, client insights, and executive-level engagement to deepen relationships, understand clients' business challenges, and grow accounts.
Key Responsibilities:
- Account Management: Serve as the primary contact for assigned accounts, providing support, insights, and solutions tailored to each client's unique needs.
- Quarterly Account Reviews: Conduct in-depth, quarterly reviews with each assigned account to assess satisfaction, address needs, and explore new opportunities.
- Revenue Growth and Upselling: This is a quota-carrying role, with a focus on upselling our products exclusively to the existing client base. You'll work toward revenue and commission targets by identifying upsell opportunities and presenting tailored solutions to clients.
- Executive-Level Engagement: Build relationships at the executive level to understand clients' strategic goals and align Granite's products to meet those objectives effectively.
- Product Expertise: Develop in-depth knowledge of Granite's full range of products to position and sell the best solutions for each client.
- Client Communication: Maintain consistent and proactive communication with clients to foster trust, offer assistance, and stay updated on any evolving needs or challenges.
- Strategic Account Planning: Create account plans to manage client growth, upsell potential, and identify areas for strengthening the client relationship.
Qualifications:
- Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
- 1-2 plus years of experience in account management, sales, or client relationship roles, ideally with a focus on upselling or quota-based growth.
- Proven ability to build and maintain executive-level relationships.
- Strong organizational skills and ability to manage a high volume of accounts.
- Exceptional communication and interpersonal skills.
- Ability to understand client business challenges and position solutions effectively.
- Experience with CRM tools (e.g., Salesforce) and proficiency in Microsoft Office Suite.
- Flexibility for occasional travel to meet with clients, if necessary, though travel is not a primary aspect of this role.
Benefits:
- Competitive base salary with uncapped commission structure and quarterly bonus.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Ongoing professional development and training opportunities.
- Annual President's Club Trip
- Collaborative and innovative work environment.
- Opportunity for career advancement within a rapidly growing company.
If you're a highly motivated individual who wants to grow your sales career and have uncapped earnings potential with a fast paced and progressive company, Granite has many opportunities for you.
- #LI-GC1
#LI-GC1
With a passion for life
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.
Are you looking for an inspiring career? You just found it.
Job Overview
In this key role on the High Purity Sales Team, the Territory Manager is a sales professional responsible for managing and growing sales within a designated geographic area by building customer relationships, identifying new business opportunities, executing sales strategies and meting sales targets, handles product strategy, technical product management and sales. The BPM is the face of HPNE to the customer. This position must understand and then represent the client and the product requirements. The Territory Manager will work with the engineering, client services, materials, quality and production teams to ensure the product requirements and workflow are accurate. The Territory Manager is responsible for the overall customer satisfaction and retention.
Key Duties and Responsibilities:
The responsibilities include but are not limited to:
- Identify new business opportunities aligned with the organization's growth strategy
- Actively drive HPNE product portfolio and services into the marketplace and defined region
- Maintain customers and build long-term relationships
- Meeting and exceeding sales targets
- Ensure efficiency with sales team and operations
- Present products and services to prospective customers
- Analyze data to find the most effective sales methods
- Provide technical support to customers for upstream and downstream processes
- Participating in industry events and trade shows
- Conduct onsite demonstrations
- Maintain updated and accurate account information
- Maintain strong cross functional relationship with key stakeholders in other departments
- Monitor competition within assigned region
- Stay abreast industry developments and customer announcements
Required Skills and Abilities:
- Familiarity with Salesforce is a plus
- Ability to prioritize and multitask
- Proven sales skills
- Excellent written, verbal and presentation communication skills
- Strong attention to detail
- Ability to work effectively on a cross functional team and independently
Education and Experience:
- Bachelor's degree in a science or technical major area preferred
- 5 years of sales experience required, ideally in biotech, bioprocessing or life science sector
- Proficient in MS office
#LI-MV1
The total compensation range (base plus at plan target incentive/commission) is between $195,000-210,000 per year with a six month guarantee depending on experience and location
About us
With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.
Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers.
Duties and Responsibilities:
- Maintain and manage Granite's Premier accounts.
- 24 x 7 availability to support your assigned accounts.
- Conduct weekly meetings with assigned Premier accounts.
- Minute each meeting weekly and follow up on all actions
- Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc.
- Communicate directly with customers, sales and internal staff.
Required Qualifications:
- Bachelor's Degree
- Intermediate to advanced knowledge of Microsoft Excel and MS Access
Preferred Qualifications:
- Excellent customer service skills
- Ability to work under pressure
- Ability to meet deadlines
- Excellent problem-solving skills
- Ability to work independently as well as in a group
- Strong multi-tasking and organizational skills
- Excellent interpersonal and communication skills
#LI-MS1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We are seeking a detail-oriented and analytical professional to join our team in a billing operations role. This position is responsible for processing telecom invoices, ensuring accurate allocation of charges, and supporting timely billing and payment activities. The ideal candidate will have strong problem-solving skills and a collaborative mindset. As they will work closely with internal departments and external vendors to resolve complex billing issues.
Key responsibilities include:
- Reviewing and processing telecom invoices by breaking down and allocating charges appropriately.
- Investigating discrepancies such as past due amounts, credits, and misapplied payments.
- Coordinating with third-party carriers and vendors to manage billing address updates and maintain accurate customer account information.
- Partnering with cross-functional teams to resolve intricate billing challenges.
- Generating ad-hoc reports and conducting data analysis using internal databases to support operational insights.
Duties and Responsibilities:
- Enter telecom invoices into Granite's internal systems for billing and payment processing.
- Investigate and resolve unpaid balances including carrier payment discrepancies.
- Communicate and clarify billing issues or changes with cross-functional teams.
- Collaborate with telecom providers to facilitate payments and research account histories.
- Use Granite software tools to monitor customer account activity and identify root causes of billing issues.
- Generate ad-hoc reports and support special projects as requested by Finance and Premier Management.
- Participate in internal audits to verify account inventory accuracy and validate carrier charges.
Required Qualifications:
- Experience utilizing Microsoft Office
- Fundamental analytical and arithmetic abilities.
- Team player with a positive attitude.
- Written and Verbal communication skills.
- 4 Year Bachelor's Degree from an accredited College/University.
Preferred Qualifications:
- Strong Excel Skills with an interest in learning PowerPivot and SQL.
- Experience with Database Management or a desire to learn.
- Billing or Data Entry Experience.
- Business, Finance, Accounting or Related quantitative degree.
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
Granite has an immediate need for associates in the Managed Services department to work on configurations and activations of our managed services products. We are looking for representatives, preferably with experience in network routing and switching or relevant technical background willing to learn and excel in the field. This individual will be responsible for contributing to the technical implementation of our SDWAN and Security products at customer locations, from strategic planning and order configurations through to turning up and troubleshooting network devices. This position offers talented technical individuals the opportunity to work with some of the leading Security and SDWAN products on the market and fine tune their skills in a specialized expertise.
Duties and Responsibilities:
- Work with internal resources to implement Managed Services solutions in the field
- Create configuration modifications alongside engineering to support project scale and execution
- Reconfigure devices as needed in troubleshooting environment
- Act as first level of troubleshooting during initial site turn up
- Develop and promote subject matter expertise and platform proficiency
- Work directly with customers on calls to facilitate network deployment
- Provide Day 1 Support for SDWAN and Security products at customer locations
Required Qualifications:
- Entry level experience with network security and SDWAN products and concepts; Fortinet, Juniper, etc
- Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN
- Experience in customer facing technical support roles
- Ability to work independently and make judgement calls to resolve issues
- Strong organizational skills, goal-oriented
- Excellent multitasking ability
- Demonstrative critical thinking and analytical problem-solving skills
- Availability to work overtime if required
- Solid work ethic
Preferred Qualifications:
- CCNA/CCNP certification or equivalent
- Fortinet NSE certification or equivalent
- Bachelor's Degree in Computer Science, Network Design, Network Security or related field
- Experience with coding and automation platforms such as Python, Javascript or similar
- P2 Clearance / Government Agency Clearance
#LI-JH1
