Information Technology Jobs in Saugus, MA

The Opportunity

The Head of Enterprise Productivity & Collaboration Tools is a senior leader responsible for the strategic direction, integration, and optimization of MassMutual’s core collaboration and productivity platforms—including ServiceNow, Microsoft 365, Slack, Zoom, Teams, and Atlassian—with a strong focus on AI enablement and automation. This role will drive the adoption of AI-powered capabilities across platforms to enhance employee experience, operational efficiency, and business agility.

The Team

You will lead a multi-disciplinary global team, including senior managers and specialized platform experts. The team is collaborative, agile, and focused on innovation and accountability. You will foster a high-performance, inclusive culture and develop talent strategies to build AI fluency and platform expertise across the organization.

The Impact:

• Develop and execute a 1–3+ year strategic roadmap for enterprise enablement platforms with a focus on AI integration, automation, and intelligent workflows
• Partner with Enterprise Architecture and Research & Development teams to embed AI capabilities into platform services (e.g., virtual agents, intelligent routing, predictive analytics)
• Lead platform modernization efforts, ensuring alignment with digital transformation and AI-first strategies
• Promote a culture of innovation by enabling employees to contribute ideas and participate in proof-of-concept initiatives
• Oversee platform governance, performance, and lifecycle management across enterprise platforms including ServiceNow, Microsoft, Slack, Zoom, Teams, and Atlassian
• Define and monitor KPIs, SLAs, and AI-driven metrics to ensure platform reliability, adoption, and value realization
• Optimize licensing, usage, and cost efficiency through data-driven insights and automation
• Serve as a strategic advisor to senior leadership on platform and AI enablement opportunities
• Collaborate with business, IT, security, and compliance stakeholders to ensure alignment and adoption
• Lead change management efforts to drive user engagement and maximize ROI from platform investments
• Manage, coach, and motivate a global team while building a strong, diverse talent pipeline
• Manage vendor relationships and external partnerships
• Execute operational strategy with latitude in day-to-day decision-making
• Implement short- to medium-term strategies (1–3 years); contribute to broader strategic planning
• Manage teams performing multiple functions/disciplines, including exempt and non-exempt employees

The Minimum Qualifications

• Bachelor’s degree in Technology, Business, or related field
• 10+ years of experience in enterprise technology, with 5+ years in senior leadership roles
• Proven track record in managing and scaling enterprise platforms (ServiceNow, Microsoft Copilot, Slack, Zoom, Teams, Atlassian)
• Deep understanding of AI technologies and their application in enterprise environments
• Experience leading platform modernization and AI transformation initiatives
• Strong financial acumen with experience managing large-scale budgets
• Exceptional communication, stakeholder management, and strategic planning skills
• Authorized to work in the U.S.

The Ideal Qualifications

• Experience with AI/ML platforms (e.g., Azure AI, OpenAI, ServiceNow AI, Microsoft Copilot)
• Familiarity with agile, DevOps, and product management methodologies
• MBA or advanced degree in a relevant field
• Excellent facilitation, collaboration, and change management skills
• Strong financial acumen and data-driven decision-making
• Ability to work across all organizational levels and in complex environments
• Global travel flexibility and self-driven work ethic
• Excellent written and communication skills
• Ability to multitask, solve problems resourcefully, and work well under pressure
• Experience with strategic planning, business development, or stakeholder management

#LI-MC1

The Opportunity

Join our team as an Enterprise Architect in an industry leading EA function that creates alignment between technology and business strategy.  You will have an opportunity to guide the process of planning and designing capabilities to maximize the value of IT and enable the company to make high impact, long-term decisions supporting the Corporate Technology Organization in Investment Management(Portfolio Management, Derivatives, Credit & Market Risk functions). This will be accomplished through architecture strategies, blueprints and road maps that standardize technology stacks which create engineering speed and agility through the innovative use of data science, data analytics, cloud and API’s. The EA will work with a team that embrace diversity in all of its forms, respect and have fun.

The Team

The MassMutual Enterprise Architecture team in the Enterprise Technology and Experience organization is seeking an outstanding Enterprise Architect (Application) to join our team.  Enterprise Architecture is composed of Business, Application, Technology & Design and Security architecture domains. Joining this team will give the Application EA a unique perspective and opportunity to partner with best-in-class architects on enterprise wide technology initiatives.

The Impact:

This role will work with Corporate Technology Finance & Investment Management line of business delivery teams, engineers, application operations, product managers, and enterprise stakeholders to help deliver innovative, data-driven systems aimed at transforming the insurance industry. As part of the application architecture team, incumbents may be responsible for any of the following:

• Technical evaluations and benchmarking of core application platforms, frameworks and technologies
• Specification and publication of standards around application design and software engineering best practices
• Thought leadership and active participation in conferences and research with strategic partners and academic institutions
• Partner with senior leaders to develop and maintain the Technology strategies & roadmap
• Partner with business executives and senior architects to identify data and process issues, then provide solution options and recommends options
• Provide recommendations on system options, risks, cost/benefit analysis, and impact on cross-domain systems, business strategy, goals and processes
• Engage in SA problem solving, snapshots and full architecture documents
• Actively publish deliverables, and utilizes multi-media to educate and engage with federated solution architecture community members
• Collaborate with extended enterprise architecture, business, and IT support teams to communicate architecture strategies, standards, and direction
• Stay abreast of emerging technologies

The Minimum Qualifications

• Bachelors degree in Computer Science, Engineering or related Technical degree
• 8+ years of related IT Solutions Architecture or Technical Lead experience

The Ideal Qualifications

• 10+ years of related IT Architecture or IT consulting experience
• 5 years of ?Investment Management and/or Finance experience
• Emerging Technologies in Investment Management including AI/ML
• Experience with IM Platforms: Eagle, Aladdin, Calypso, Murex or similar
• Experience in data management platform design and integrations, ABOR/IBOR data layer, data modeling for IM domain, data framework adoption, mastering solution design.
• Excellent communication, presentation, influencing and reasoning skills 
• A team-focused mentality with proven ability to work effectively with diverse stakeholders 
• Strong interpersonal skills, with an emphasis on the ability to effectively influence others, collaborate and partner. 
• Understanding of the impact of IT on business results 
• Demonstrated experience using Architecture Methodology (TOGAF, Archimate) 
• Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one 
• Experience in Public Cloud platforms (preferably AWS), solution design and development using Cloud-native services, and understanding of cost rationalization. 
• AWS/Azure Cloud Certification 
• Strong experience in Architecture and Design patterns 
• Developed acumen in Domain Driven Design 
• Strong experience with event streaming design and implementation using Kafka, along with web service protocols and patterns like SOAP, REST, JSON, XML/XSDs. 
• Experience with REST API for data interchange and API-driven systems integration decoupling digital and backend systems. 
• Track record of designing architectural reference material 

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Enterprise Architecture team
• Focused one-on-one meetings with your manager
• Access to mentorship opportunities
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical nosiness with industry leading pay and benefits

#LI-RK1

Hello,

I hope you are dong well, Tech-Consulting is looking for Dynamic Entry Level Mobile Developer in Atlanta, GA. We are scouting talent in though US. Gel Along!

Job Title: Junior Mobile Developer

Experience: 0–2 years

Location: Atlanta, GA

Employment Type: Full-time

Job Overview

We are looking for a motivated Junior Mobile Developer to join our development team. You will assist in building, testing, and maintaining mobile applications for Android and/or iOS platforms. This role is ideal for someone who is passionate about mobile technologies and eager to learn from experienced developers.

Key Responsibilities

Assist in developing and maintaining mobile applications.

Write clean, efficient, and maintainable code.

Collaborate with UI/UX designers, backend developers, and product teams.

Debug and fix issues in existing applications.

Participate in code reviews and team meetings.

Test applications to ensure performance, quality, and responsiveness.

Stay updated with the latest mobile development trends and tools.

Required Skills

Basic knowledge of mobile development frameworks such as:

Flutter

React Native

Android Studio

Xcode

Programming knowledge in:

Dart

Java

Kotlin

Swift

JavaScript

Understanding of REST APIs and JSON.

Basic knowledge of Git version control (e.g., GitHub).

Familiarity with mobile UI/UX principles.

Good problem-solving and communication skills.

Qualifications

Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent experience).

Internship or project experience in mobile app development is a plus.

• Seniority Level
• Entry level
• Industry
• IT Services and IT Consulting
• Employment Type
• Full-time
• Job Functions
• Consulting
• Skills
• Mobile Technology
• Computer Science
• iOS
• Android Development
• Programming
• Java
• Mobile Applications
• JavaScript
• React Native
• Mobile Application Development
• Android
• Problem Solving

Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies.

Our trained and experienced professionals constantly strive to bring together the best technologies available to manage client's complex business and technology, participate in implementation activities and collaborate in...

Sr. IT Executive Search Consultant (full desk Recruiter)

About the job

Our Sr. IT (full desk) Recruiters specialize in matching top tech talent with great leaders across all industries. They address the hiring needs and business initiatives of executives across the United States. Our successful model, comprehensive training program and customized delivery platform empowers our associates to achieve maximum results, allowing them to focus on building net new relationships and driving sales.

Business Development & Sales Responsibilities:

• Market Research: Conduct thorough research to identify potential prospective clients and contacts to target through a variety of different sales and marketing campaigns.
• New Business Development: Proactively create new business development opportunities through persistent prospecting that includes phone calls, video and in-person meetings, networking events and presentations with key stake holders and hiring managers.
• Client Expansion: Successfully expand and maintain new and existing client base, ensuring consistent pipeline of permanent direct hire job orders and other consulting and staff augmentation opportunities.
• Relationship Management: Build strong trustworthy relationships and maintain those client relationships with honesty, integrity and ethical practices.
• Discovery: Define client needs by documenting their business initiatives, core objectives and pain points through requirements gathering, validation and ongoing communication to help optimize search success.

Candidate Recruiting Responsibilities:

• Head Hunting Capabilities: Identify, engage and recruit top tier talent creating a robust candidate community of active and passive information technology professionals.
• Candidate Assessment: Understand candidates’ key skills, strengths, personality, career aspirations, motivations and areas of improvement. Screening candidates against client requirements to ensure a strong match.
• Market Prospecting: Research targeted technical skill-sets and identify candidates through referral gathering, our internal applicant tracking database, LinkedIn Recruiter, ZoomInfo, job boards, social networking and technical user groups/blogs.
• Emerging Tech: Priority and focus should be to cultivate relationships with candidates who have skills within emerging technologies such as data science, advanced analytics, Cyber Security, Cloud, DevOps, Blockchain, IoT and of course AI.

Minimum Requirements:

• A minimum of 3+ years of recruiting agency business development (sales) experience and/or full desk recruiting experience; with a proven track record of success.
• Experience breaking and developing local mid-market and/or national accounts.
• A strong network of qualified client contacts.
• Demonstrated experience with candidate recruitment methodologies.
• Key traits: Energetic, competitive, confident, persistent, commission-oriented/money motivated, strong desire to succeed and grow, hunter.
• Strong communication and presentation skills.
• Bachelor's degree preferred.
• Information technology industry experience preferred, but not a hard requirement for an energetic agency sales professional, that has the desire and aptitude to learn about the technology space.

What Judge will provide you?:

• The ability to solution sell on a regional/national/international basis - without locking you into a defined territory or service offering.
• A well-formulated career platform with an exceptional opportunity for growth.
• A fast-paced, performance-based organization that publicly and financially rewards its employees for achieving a high level of success.
• Competitive uncapped commissions and bonus opportunities with sizable earning potential; including cell phone reimbursement.
• 50+ years of successful business and streamlined processes based on industry best practices - with a hands-on executive management team dedicated to the overall success of the organization and its employees.
• A superior technology platform and state of the art, custom built Customer Relationship Management (CRM) system, giving you the opportunity to work smart, be effective, and stay organized.
• Winning culture with a fun, friendly, and team-oriented environment.

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you'll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

As a Software Development Engineer, you will represent Embedded Quality in the Software organization. You will have a direct impact on the business, advancing the platform for both internal and external customers. You'll be exposed to a large variety of the foundational pieces of the Sonos system - music playback, device-to-device interaction, partner services, and much more. In addition, you'll be tasked with creating a development pipeline with quality at its core. You will be expected to understand the features being built and automate testing of those features. In addition, you will work with a team of industry-leading innovators across many different disciplines such as hardware, product management and user experience. If you love music, solving challenging problems and delivering high-quality products, we want to talk with you!

What You'll Do

• Develop and improve the team's automated CI/CD release pipeline, with quality as its foundation.

• Develop automated tests for new software features, especially around partners and control API

• Monitor, debug, and fix breakages within our automated pipeline.

• Add and democratize new forms of data and metrics to allow the team to make decisions on where to focus and improve our tests.

• Be an active participant and engaged part of your Scrum team - you are the voice of both quality and the customer during the development process.

• Review requirements, behavior specifications, and design documents to begin test development early and uncover issues prior to implementation.

• Investigate log, track, and triage bugs to determine root cause and establish prioritization.

• Advocate Software Quality within Sonos

What You'll Need

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria.

Basic Qualifications

• Bachelor's Degree in Computer Science, Software Engineering or equivalent experience

• 1-5 years of experience in automation, preferably with embedded systems

• Demonstrated proficiency writing code for automation with one or more of the following: Python, Javascript, C/C++

• Experience with version control such as Git, Perforce, etc

• Knowledge on data instrumentation and telemetry for Software Quality

• This role requires commuting distance to our main engineering office in Boston. Qualified candidates must be able to be in our office at least once a week. (#LI-Hybrid)

Preferred Qualifications

• Experience with REST and/or Websocket based APIs

• Experience with CI/CD build and release pipelines: Github Actions, Jenkins, Azure Pipelines, etc

• Experience with the following technologies:

  • Embedded, Restful API and Cloud automation testing tools in a B2B model

  • OpenAPI Specifications, Data Telemetry and Code Instrumentation

  • Test Automation Frameworks in Python

  • JIRA

  • Kubernetes and Docker containerization

  • Linux as a development platform

  • Tableau, Kibana, DataDog and other system reliability and quality tracking tools

Visa Sponsorship: Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for any US employer, both now and in the future.

Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.

The base pay range for this role based off geographic location is:

The specific pay offered will depend on the candidate's geographic location, as well as qualifications and experience. We apply geographic pay differentials based on the cost of labor in the market. Employees in high-cost locations may be compensated at the upper end of the range, while those in medium or low cost markets may be compensated at the lower end of the range. Your recruiter can provide more details about the specific salary range for your location during the hiring process.

Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.

We also offer a comprehensive benefits program with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including:

• Medical, Dental, and Vision Insurance

• A 401(k) plan with company matching and immediate vesting

• An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required

• 80 hours of sick time upon hire, refreshed annually

• Up to 12 paid holidays per calendar year

• Sonos offers a generous paid leave program for new parents or to care for a family member with a serious health condition, as well as short- and long-term disability for your own medical condition

• Company-paid Disability, Life, and AD&D Insurance

• Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance

• Mental health benefits to support your holistic well-being

• A generous employee discount program & Sonos Radio HD - on us!

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.

POSITION TITLE: Principal Software Engineer

REPORTS TO: Director of Engineering

LOCATION: Remote / Hybrid in Boston area

About InSite Health

InSite Health is on a mission to expand access to high-quality behavioral health care for students and families. Our engineering team builds the technology that powers clinical excellence, operational efficiency, and meaningful outcomes across the schools and communities we serve.

We’re looking for a Senior Software Engineer who thrives in a fast-moving environment, enjoys solving complex technical challenges, and wants to impact real-world mental health care delivery.

This is an individual contributor role ideal for someone who loves building robust, scalable systems and collaborating closely across product, clinical, and operational teams.

What You’ll Do

Core Engineering Work

• Design, build, and deploy scalable, secure, and compliant systems across front-end, back-end, and data layers
• Development and maintain infrastructure-as-code system (CDK) to enable new features and improve reliability and security.
• Develop features and technical solutions in partnership with Product and Engineering leadership
• Debug, monitor, and optimize systems for speed, reliability, and user experience

Systems Design & Integrations

• Build data pipelines and integrations with EHRs, student information systems, and internal platforms
• Enhance workflow automation to improve clinical and operational efficiency
• Implement HIPAA-compliant architecture, access control, and data protections

Cross-Functional Collaboration

• Work closely with the VP of Product and Director of Engineering
• Translate technical requirements into scalable solutions that support organizational priorities
• Provide leadership and mentoring to less experienced developers

You’ll Be Measured On

• Timely delivery of high-quality product features and system improvements
• System uptime, data integrity, and security compliance
• Efficiency improvements from workflow automation
• Successful integrations across clinical and data systems
• Satisfaction from internal teams and cross-functional partners

What We’re Looking For Required Qualifications

• 7+ years of experience building and maintaining data-intensive platforms
• Strong understanding of system architecture, cloud infrastructure, and API integrations
• Experience with Agile development and strong operational discipline
• Excellent communication skills across technical and non-technical groups
• Experience with React.js and frameworks such as Next.js
• Fluency in JavaScript (TypeScript preferred) and SQL
• Experience with AWS (e.g., ECS, Lambda, CloudFormation, Cognito), MongoDB/Amazon DocumentDB, and HIPAA-compliant systems
• Familiarity with Jest or similar testing frameworks

Preferred Qualifications

• Experience in healthcare or knowledge of regulatory standards (e.g., HIPAA)
• Background in EdTech or experience working with school systems
• Experience with mobile development (e.g., React Native)
• Prior experience in a startup or high-growth environment

Who You Are

You bring curiosity, ownership, and initiative to your work. You’re comfortable navigating complexity, thinking strategically, and collaborating with diverse teams. You enjoy building systems that people rely on — and you care deeply about getting things right.

Why Join InSite Health?

• Mission-driven work with direct impact on student mental health
• Collaborative, supportive engineering culture
• Opportunity to shape systems from the ground up
• Flexible remote/hybrid environment
• If you’re looking for a role where your technical expertise helps improve lives, we’d love to hear from you.

If you are looking for an opportunity to break away from your silo to grow your career while working on high profile Mission Critical Data Centers, we are looking for you.

Vanderweil Engineers is a nationally recognized, top-ranked engineering firm specializing in MEP/FP and technology services. For 75 years, we've delivered innovative solutions across diverse sectors—including Science & Technology, Mission Critical, Academic, Healthcare, and Commercial. As one of the largest independently owned engineering firms in the U.S., our team of 500+ professionals operates from nine offices nationwide, bringing deep expertise and a commitment to excellence to every project.

We offer growth and stability in an ever-changing volatile environment. Join us to do the best work of your career as an Assistant Project Manager at our Boston, MA office. (Hybrid schedule - three minute walk from South Station in the Seaport District)

As an Assistant Project Manager, you will be partnering with Project Managers and Engineers on large scale mission critical data center projects. Expand your skillset by shadowing Project Managers while gaining knowledge across multiple disciplines and project oversight.

Responsibilities:

• Support Project Managers, Engineers, Subcontractors, and field personnel
• Contract, Scope and Quality management
• Coordinate deliverables and design reviews
• Assisting with assembly of project documents, drawings, and coordinating distribution
• Maintaining files and documentation control for both internal network and client folders.
• Meet schedules and budgets on projects.

Requirements:

• 2+ years of related background
• Bachelor's degree or advanced degree in Project Management, Engineering, Technical field or equivalent experience
• Client facing communication skills
• Detail-oriented with ability to prioritize and complete deadline-driven tasks efficiently.
• Analytical thinker with initiative to learn and adaptive to various client expectations.

Flexible & Hybrid Culture

Compensation range is $80,000 to $100,000 plus benefits commensurate with years of experience, professional licensure and education

At Vanderweil Engineers, we believe our best work is done when flexibility is offered. We know that work/life synergy is crucial to our employees, our flexible and hybrid work style allows team members to have the freedom to be innovative, and drive results their way.

Our wellness programs are above and beyond, as our team members physical and behavioral health are a priority.

We are an equal opportunity employer committed to diversity in the workplace.

If you would like to connect with us for more information, please contact a member of our recruitment team or to learn more about our work culture, please visit .

D365 Finance & Operations Systems Manager

Qorali has partnered with a highly successful, long‐established, and rapidly growing US business to appoint a D365 Finance & Operations Project Manager or Systems Manager. This is a key hands‐on role, overseeing the end‐to‐end transformation and optimisation of the company's D365 Finance & Operations platform.

This organisation is building an exceptional team, offering a competitive package, long‐term career growth, and interviews taking place this month.

The Role

You will lead, manage, and execute a major D365 FO implementation and enhancement project across the business. This is a hands‐on delivery role, ensuring system success from planning and configuration through to go‐live and long‐term optimisation, while acting as a trusted advisor to finance, operations, and technology leadership.

Key Responsibilities

• Oversee the D365 Finance & Operations transformation across multiple business units
• Lead a hands‐on implementation, configuration, and optimisation of D365 FO
• Serve as the primary D365 SME covering Finance and Operations modules
• Partner with finance, supply chain, operations, and IT teams to understand requirements and translate them into system solutions
• Drive process mapping, enhancements, integrations, and testing
• Ensure successful migration, adoption, training, and long‐term system stability
• Manage third‐party partners and workstreams as needed
• Deliver measurable process improvements and operational efficiency

Required Experience

• Proven experience delivering D365 Finance & Operations implementations
• Strong functional knowledge across Finance and Operations modules
• Hands‐on project management capability (formal PM experience is a plus but not essential)
• Ability to collaborate with senior stakeholders and influence change
• Background in a multi‐site or growing US business is highly advantageous
• Strong problem‐solver with the ability to lead both strategic and tactical work

Why Apply?

• Join a respected, well‐established organisation undergoing an exciting digital transformation
• Be a key strategic leader in shaping the future of their finance and operations systems
• Competitive package, strong team, and active hiring — interviewing this month
• Opportunity to build and scale best‐in‐class processes within a growing business

About the Company

Our client is a rapidly growing FinTech SaaS provider delivering innovative accounting application software solutions that help enterprise businesses optimize financial operations, compliance, and decision-making. With a strong presence across North America and Europe, they’re known for their high-performing technology, customer-first culture, and impressive client retention rates.

Compensation & Benefits

• $145,000 base salary + $50,000 variable (OTE $195,000)
• Remote working (Boston HQ)
• Health, dental, and vision insurance
• 401(k) match
• Generous PTO and career development opportunities

The Opportunity

We’re seeking an accomplished strategic Key Account Manager to oversee a portfolio of 10 enterprise customers with a combined book of business worth $6–9 million USD ARR.

This is a strategic, relationship-led role focused on driving customer growth and satisfaction through upselling, cross-selling, and proactive account management. You’ll work closely with senior stakeholders (CFOs, CIOs, Finance and Operations leaders) to identify new opportunities, ensure solution adoption, and deliver measurable business value.

Key Responsibilities

• Manage and grow a portfolio of 10 high-value enterprise clients, including major banks, ensuring long-term success and revenue retention.
• Develop and execute tailored account growth plans to expand solution adoption and identify upsell / cross-sell opportunities.
• Maintain strong, trusted relationships with C-level and senior business leaders within client organizations.
• Act as the primary point of contact, coordinating cross-functional teams (Customer Success, Product, and Solutions Consulting) to deliver seamless client experiences.
• Monitor account health, renewal cycles, and satisfaction metrics to ensure high retention and continuous engagement.
• Negotiate renewals and expansions, achieving and exceeding individual and team revenue targets.
• Stay current on FinTech trends, compliance requirements, and SaaS best practices to position the company as a strategic partner.

About You

• 5+ years of experience in Key Account Management or Customer Success within FinTech, SaaS, or enterprise software.
• Proven record of managing and expanding enterprise accounts worth $8M+ ARR.
• Strong commercial acumen and experience with renewals, upsells, and cross-sells in complex B2B environments.
• Confident in engaging and influencing C-suite executives and senior decision-makers.
• Exceptional relationship-building, negotiation, and communication skills.