Information Technology Jobs in Riverwoods
345 positions found
6 Months Contract Will need to use personal equipment Responsibilities: Provide technical support to internal and external customers on company products, services, or processes.
Troubleshoot and resolve customer and employee issues for client products and online platforms.
Create and manage cases received through phone, email, and Salesforce cases.
Complete routine/daily requests.
Manage and complete long-term projects.
Manage multiple cases at one time, providing details and updates until resolved.
Work with customers to quickly get to the root of their problem.
Provide timely and accurate customer feedback.
Walk customers through a series of actions to resolve a problem.
Follow up with customers to ensure the problem is resolved.
Escalate to the correct team (technical, content, product management) for a resolution, then liaison between second level team(s) and the customer.
Provide support in the form of procedural documentation.
Keep team informed as new issues arise or processes are updated.
Support co-workers and promote a positive work environment.
Provide training to new employees on our various products/platforms.
Cross train on other products, systems, and processes.
Participate in product or system testing and review as required.
Requirements: Bachelor’s Degree OR High School diploma or GED and 2 years’ experience in a customer/technical support environment.
Experience working in a support center or equivalent environment.
Required Skills: General troubleshooting.
Computer/browser/network troubleshooting.
Ability to be proactive and prioritize issues.
Detail-oriented and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication, ability to articulate complex information clearly.
Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.
Ability to follow up and manage open cases until resolved.
Ability to work a flexible schedule.
Ability to adjust quickly to changing job duties and processes.
Preferred Skills: Degrees in MIS, Information Technology.
Benefits: Hybrid work environment with office locations in CA, TX, NY, MN, FL, IL.
Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!
$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.
$2,500 First Week Training Pay for the first five training days.
$500 per virtual appointment bonus with food with no bonus limit.
Up to $1500 per week for meeting minimum call and one qualified onsite appointment.
200% of the profit margin for the first 90 days of orders shipped.
40% to 59% of the profit margin after 90 days
Up to $10k new client account credits
Up to $5k new account donation credits
Up to $400 of gift cards for business building activities
GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.
We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!
GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!
Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.
Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.
Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.
We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.
We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.
Please email your resume to and schedule a strictly confidential interview.
Visit us at:
Work Location: Lake Forest, IL
Assignment Duration: 5 months (possibility of extension)
Work Arrangement: Onsite
Looking for a candidate with the following:
The position is responsible for aligning technological solutions with business strategies and working principally with DHS Global Delivery.
Key Responsibilities:
* Provides level 3 field support globally, including remote support and documentation.
* Partner with functional groups across the IT back-office organization to understand, communicate, and clarify business needs.
* Contribute to long-term system planning and ensure technology products and services align with evolving business strategies.
* Subject Matter Expert (SME) for technical content development and review.
* Maintain awareness of customer issues and proactively identify risks and improvement opportunities to enhance the overall customer experience.
* Service Documentation-Redlines and/or develops service/ quality documents with assistance from senior professionals.
* Analyze and support of inventory management solution utilizing EDI messages (X12 and EDIFACT standards)
* Configure and support EDI messages and interfaces across multiple systems, including SAP, BizManager, and Seeburger, etc.
* Collaborate with EDI providers/vendors to set up new EDI accounts and support onboarding activities.
* Guide cross-functional teams in implementing required workflows changes and generating inventory-related reports to support end-to-end ordering workflow.
* Utilize Symphony/SAP or other supply chain ERP systems to review and interpret EDI orders (e.g., 850, 856, and other applicable EDI messages).
* Demonstrate working knowledge of systems used in the supply chain domain, including SAP, BizLink, TraceLink, SGTIN, TIBCO, and warehouse management systems.
* Work cross-functionally to drive and implement system changes required to support order fulfillment and supply chain operations.
* Support application-related issues and manage back-office escalations.
* Assist with the installation, configuration, and ongoing support of web and mobile applications.
* Manage deliverables assigned, which includes due dates, resources and time needed, etc, as a member of a project team.
* Ensure all work adheres to relevant Corporate and Divisional policies and procedures.
Qualification & Experience:
* Strong verbal and written communication skills, with the ability to collaborate effectively across technical and business teams.
* Experience installing, configuring, and supporting web and mobile applications, preferably within the diagnostic medical equipment servicing, or related service or laboratory field.
* Hands-on experience supporting EDI messages and integrations of workflows with enterprise systems such as SAP and other back-office platforms.
* Experience working with warehouse or supply chain ERP systems to support product ordering, shipping, and related operations, including the ability to interpret and troubleshoot key EDI transactions (e.g., 850, 856, and similar documents) & Solid knowledge of EDI standards, specifically X12 and EDIFACT.
* Strong problem-solving and troubleshooting abilities, with a focus on root-cause analysis and continuous improvement.
* Network fundamentals (TCP/IP, DNS, DHCP, VPN)
* Experience with EDI interface design and implementation
* Knowledge of SAP ERP functionality
* Ticketing systems (ServiceNow, Jira, Freshservice)
* Understanding of supply chain processes and system integrations
Position Purpose:
The primary purpose of this position is to obtain new customers and grow existing customers’ business by partnering to advise and consult on current and future IT needs. The Sr. Account Manager will facilitate the entire sale from creating the opportunity to closing deals. All while demonstrating exceptional technology knowledge from IT equipment to managed services.
Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific duties from this list does not exclude them from the position if the work is similar, related, or is an essential function of the position.
Position Responsibilities:
- Manage all customer opportunities, quotes, and orders in the appropriate MNJ system.
- Partner with available resources to meet customer needs (vendors, internal engineer, etc.).
- Continually prospect new opportunities.
- Conduct outbound phone calls and receive inbound inquiries on a daily basis.
- Attend sales meetings. These include annual company kick-off, SVS events, and monthly meetings.
- Participate in MNJ marketing activities and drive attendance to local marketing events.
- Conduct customer business reviews.
- Utilize heat mapping to manage and grow customers.
- Present annual business plan and periodic major account reviews to sales management.
- Other duties as assigned.
Position Requirements:
- High school diploma or equivalent required.
- At least 3 years of experience in IT sales.
- Must meet gross profit expectations outlined in sales title policy.
- Must be proficient in problem discovery & solution selling.
- Effective communication skills, both written and verbal.
- Must be highly organized and possess the ability to multi-task on a daily basis.
- Must have the ability to manage time to maximize sales.
- Strong negotiating skills.
- Proficient with Microsoft Office products (Outlook, Word and Excel).
- Must be able to read, write, speak, and understand the English language.
- Must possess the ability to deal tactfully with vendors, customers, employees, and the general public.
MNJ recognizes that our employees are our biggest asset and that is why we stress the importance of our culture and climate in our daily work. We value and treat our colleagues with respect and promote working hard by also having fun at work. Our team is a passionate group of individuals in every department that are looking to give our clients the best experience possible.
MNJ values our employees, and we want them to be healthy and happy. We offer competitive salaries and a diverse blend of benefits to ensure that we are a great place to work!
- Medical, dental, and vision insurance
- Company-paid Health Reimbursement Account (with applicable medical plans)
- Flexible Spending Accounts (Health and Dependent Care)
- Company-paid life and AD&D insurance
- 401k (pre-tax and Roth options available) along with company matching
- Voluntary supplemental life and AD&D insurance
- Voluntary short-term disability
- Voluntary long-term disability
- Accident Insurance
- Critical Illness Insurance
- Company-paid telehealth
- PTO & paid holidays
- Employee Assistance Program
- Employee recognition programs
- Referral bonus program
- Job training & professional development
The salary for this role is $40,000/year, plus commission. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
MNJ is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.
Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts
Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products
What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools
Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
REMOTE
February 2026 Update GL-5/7 grade levels
Border Patrol Agent (BPA) in the Federal Security and Public Safety Sector (Entry Level)
A MISSION WORTHY OF A CAREER!
If youre looking for just a job, then stop reading right now. But, if youre looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent.
USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America.
Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below).
Salary and Benefits
Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in5 CFR 575.102)will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations
IMPORTANT NOTICED: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates first-choice preferences. RELOCATION MAY BE REQUIRED.
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:>
- Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
- Buffalo Sector Stations - Wellesley Island
- Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
- El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
- El Centro Sector Stations - El Centro, Indio, Calexico
- Grand Forks Sector Stations - Pembina
- Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
- Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
- Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
- Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
- San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
- Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
- Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
- Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
- Yuma Sector Stations - Blythe, Yuma, Wellton
Duties and Responsibilities
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nations economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
- Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
- Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
- Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
- Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications
You qualify for the GL-5 grade level if you possess one of the following:
Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records;OR
Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following:
Experience: One year of specialized work experience that shows you have the skills necessary to:
- Make sound judgments and decisions in the use of firearms.
- Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
- Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR
A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
Youll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal governments official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
As a subscriber to the CBP Talent Network, youll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
RequiredPreferredJob Industries- Government & Military
Present Medline’s clinical programs and solutions through various methods including site visits, workshops, and internal sales training.
Job Description MAJOR RESPONSIBILITIES Manage a team of clinicians to drive and implement clinical programs across hospital systems.
Oversee investigations, waste assessments, clinical review & observations.
This includes reviewing and analyzing data collected for improved practice and best practice recommendations.
- Interface with Sales, Marketing, Product Divisions, clinical liaisons and other healthcare professionals to understand business needs and direction.
Contribute to the development of new products along with the modification and improvements of existing products by providing customer (end user) insight for process enhancement and improvement opportunities.
Stay up to date with industry trends and current events.
Work with key stakeholders to update and develop clinical programs.
Meet with existing and potential Respiratory customers by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient outcomes and to discuss and demonstrate how company products can help them to achieve their goals.
Present Medline’s clinical programs and solutions through various methods including site visits, workshops, and internal sales training.
Typically oversees professional employees/teams OR typically manages non-professional employees through Supervisors in manufacturing, distribution or office environments Oversee day-to-day operations of a group of employees.
May have limited budgetary responsibility and usually contributes to budgetary impact Interpret and execute policies for departments/projects and develops.
Recommend and implement new policies or modifications to existing policies.
Provide general guidelines and parameters for staff functioning.
Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.
Work Experience At least 5 years direct patient care nursing experience.
Knowledge / Skills / Abilities
- Experience building customer relationships while providing clinical consultative feedback and education on products and services.
Experience presenting to senior management or C-suite with the purpose of influencing company or client decisions.
Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Position requires travel up to 75% of the time for business purposes (within state and out of state).
PREFERRED JOB REQUIREMENTS Bachelor’s degree in Nursing (BSN).
Respiratory Therapist Experience directly managing people including hiring, developing, motivating, and directing people as they work.
Thorough understanding of the Hospital and/or Post-Acute environment, knowledge of all specialties.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $116,000.00
- $174,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Track and assist in the management of distribution implementation projects through Wrike and item master files built with Excel.
Work on a cross functional team supporting various internal divisions while managing projects and aggressive timelines.
Job Description Conduct data analysis and manage assigned distribution implementation projects.
Provide usage and pricing analysis.
Utilize PO history to forecast demand and communicate to customer.
Collaborate with branches to review customer's inventory and make adjustments.
Ensure all facets of the implementation time line come in on time.
Communicate issues with implementations and develop a strategy to progress forward and follow through with the action plan developed.
Gather and analyze trends or unusual performance with implementations.
Determine root cause and communicate to leadership.
Review and convert customer item files to a usable format that will be used by corporate sales, sales, and used as the master file.
Maintain consistent updates of the master file and implementation project tracker.
Communicate effectively with the customer, sales team, and internal departments on open issues, potential obstacles, project progress and overall completion rates.
Conduct conference calls to educate customers on processes, timelines, and required action to achieve project completion.
Act as a resource to sales staff and the customer on all major account implementations.
Assist with live customer presentations during the implementation process, either locally at our corporate office, or at a customer on-site visit.
Manage and support on-site customer command centers the week of go live.
Minimum Job Requirements: Education Bachelor’s degree.
Certification / Licensure None required.
Work Experience At least 2 years of vendor, inventory, or sales analysis experience.
Knowledge / Skills / Abilities Experience with account implementations including LUM logistical setup and demonstrating understanding of supply chain operations.
Experience analyzing and reporting data in order to identify issues, trends, or exceptions.
Experience conducting presentations either by phone or in person, through a webinar format or a live customer meeting on the project/process at hand.
Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
Experience managing and analyzing large data sets (10K lines of excel documents).
Experience with SAP, Excel, and WRIKE.
Preferred Job Requirements: Experience conducting basic training for new and existing staff through preexisting templates and materials developed by the management team.
Comprehensive knowledge in all facets of implementation for all market segments.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $67,000.00
- $101,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
title: Phlebotomist II
location: Glenview IL 60026
duration: 3 month
Shift/Time Zone:
Mon-Fri 7-3pm, Saturday 7-12pm
temp to perm
Description:
- The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
- Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
- Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, valid driver license, and clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a high-volume setting.
- Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business
- Training locations may vary based on trainer availability.
Required Education:
High school diploma or equivalent REQUIRED.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience:
1-3 years phlebotomy experience REQUIRED, inclusive of pediatric, geriatric and capillary collections.
2 years in a Patient Service Center environment preferred.
Customer service in a retail or service environment STRONGLY preferred.
Keyboard/data entry experience.
Position Title: Director of Manufacturing
Reports to: Head of Operations
Role Description
The Director of Manufacturing will play a pivotal role in overseeing and managing the daily operations of the manufacturing facility. This individual will be responsible for planning, directing, coordinating, and ensuring the smooth operation of all activities within the plant, with an emphasis on maintaining high productivity, efficiency, safety, and the highest quality standards. The Director of Manufacturing will collaborate with various departments, which include Product Development, Marketing and Accounting, in support of all commercial and financial objectives. Departments under Director of Manufacturing’s direct leadership include production, quality control, maintenance, and logistics.
Key Responsibilities
Leadership & Strategy
• Lead and mentor a cross-functional team of engineers, technicians, and production staff in eyewear frame manufacturing to drive continuous improvement and operational excellence.
• Develop and implement strategies to improve product quality, process capability, and manufacturing efficiency.
• Partner with design and product development team to transition new frame designs into scalable, stable production.
• Manage day-to-day operations of in-house frame manufacturing.
• Manage capital projects and equipment upgrades to enhance production capabilities and support scaling initiatives.
• Champion a culture of craftsmanship, innovation, and continuous improvement.
Product Engineering & Product Development Support
• Develop industry standards and provide DFM (Design for Manufacturability) feedback during early design phases, influencing materials, tolerances, and construction methods for new eyewear frames.
• Translate product design into production-ready engineering documentation, including drawings, BOMs, specifications, and process routings.
• Collaborate with manufacturing engineers and product designers to develop innovative solutions for frame construction, hinge integration, and surface finishing.
• Assist in the technical training of product development and production staff on new materials and processes.
• Document, standardize, and improve processes across machining, shaping, assembly, and finishing operations.
• Introduce and sustain lean manufacturing principles to reduce waste, improve quality, and shorten lead times.
• Lead root cause analysis and corrective actions for process and product issues.
• Maintain equipment capability and recommend capital investments in manufacturing technology. • Implement measurement and inspection methods for critical-to-quality features. Operational Excellence
• Develop metrics for yield, cycle time, and productivity to develop consistent, manual master planning for more predictable production throughput.
• Coordinate with supply chain and vendor partners on components and outsourced processes (e.g., plating, coatings, laser engraving).
- Team Leadership: Successfully manages the manufacturing, quality control, and industrial design teams, comprised of a skilled labor pool of exempt and non-exempt employees. Direct and lead the team with clear priorities and goals in support of broader business initiatives and to ensure quality, efficiency and collaboration at all times. Actively develops supervisors and leads to engage and motivate the workforce. Provides ongoing training/support for continuous skill development.
- Process Optimization & Continuous Improvement: Continuously evaluate existing processes to enhance output; leverage industry expertise as well as manufacturing background to implement the most efficient manufacturing solutions for eyewear production. Identify and implement new technologies, and systems to enhance resource use and streamline operations. Constantly strive to improve the operation in support of business goals and market needs (quality, cost, efficiency, timeliness etc.)
- Equipment & Machinery Oversight: Strong knowledge of specialized equipment and machinery, with the ability to diagnose, repair, and source parts, especially in collaboration with the Maintenance Manager.
- Cross-Department Collaboration: Work closely with executive leadership and other departments to achieve organizational goals and ensure operational efficiency. Key stakeholders include Product Development, Finance, Sales, Marketing, Purchasing
- Alignment with Business Plan: Work closely with key stakeholders to ensure manufacturing plans meet the expectations of the business (ie: COGS, timing, quality etc).
- Budget Mgt and Cost Control: Establish appropriate annual plans and budgets in support of production forecasts and actively manage labor and raw material costs to ensure targets are met. Sets the foundation for growth, scalability and profitability in the manufacturing center.
Required Qualifications:
- Bachelor's degree in Business, Logistics, Engineering, or other industry-related field required; MBA preferred At least ten years of manufacturing experience
- Prior experience leading teams and managing complex initiatives
Position Details
- Full-time onsite position based at our Vernon Hills, IL Headquarters