Information Technology Jobs in Reading Ohio Remote
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Job Title: Business Analyst
Duration: 6+ Months (Possible Extension)
Location: Cincinnati, OH (Onsite)
Essential Duties and Responsibilities:
- Ability to work independently, meet with line of business and ask questions to gain an understanding of their requirements. Critical thinking skills would then take those requirements and break them down into the lowest level what so that functional design can be completed.
- Ability to collaborate with team members that are more technical and communicate those requirements in a way that allows the tech team members to understand them and determine the proper technical design.
- Ability to create clear and complete Test Acceptance criteria and execute the testing to ensure accurate output during Unit and UAT.
- Capable of creating and executing SQL scripts for ETL/data testing.
- Conduct research and Development based on current trends and technologies related to the banking industry, data engineering and architecture, data security, and related topics.
- Provide Support and troubleshooting for data platforms.
- Plan and work on internal projects as needed, including legacy system replacement, Monitoring and analytics improvements, tool Development, and technical documentation.
- Provide guidance and mentoring for other team members.
- Manage and prioritize multiple assignments.
Must Have Skills
- Analytical
- Strong Communications Skills
- Capable of creating and executing SQL scripts for ETL/data testing
- Able to run meetings
- Problem Solving and Critical Thinking
Minimum Knowledge, Skills, and Abilities Required:
- Bachelor's degree in business/technology or equivalent combination of education and experience.
- Strong communication skills- Must be able to communicate ideas both verbally and in writing to management, business and IT sponsors, and technical resources in language that is appropriate for each group.
- Excellent analytical and problem-solving skills when resolving data related issues or designing new solutions
- Technical skills – SQL
- Experienced in SDLC and can assist in Project Management. Able to understand release management protocols and manage important tasks for implementation.
Location: Cincinnati, OH - fully oniste
Duration: 6 month contract with possible extensions
Hourly pay: $55 W2 only
Looking for local candidates able to commute to Cincinnati, OH, 5 days a week.
OUT OF STATE CANDIDATES WILL NOT BE CONSIDERED.
***Due to client requirements, no C2C** Only W2 candidates are eligible to apply***
Job Description
This Analyst role works with the Supply Chain workstream to understand key performance metrics, identify and quantify root causes of inventory insufficiency, and provide data-driven insights to support recovery execution and cross-functional decision-making.
Key Responsibilities
- Own measurement for Supply Chain root causes (charter metrics); analyze forecast bias/error vs sales, store orders vs replenishment plan, on-hand adherence to minimum stock, and inventory sufficiency to plan
- Collaborate on Supply Chain dashboards and recurring reports to deliver daily/weekly sufficiency reports by DC, planned vs actual inventory variance, and consumption/forecast consumption accuracy reporting
- Identify and quantify insufficiency drivers; analyze recurring failures across warehouses, vendors, and commodities; isolate systemic vs event-based causes (capacity constraints, vendor cuts/late deliveries, short buys/late PO release, promo lift/baseline misalignment, item setup/parameters)
- Support recovery execution forums; provide inputs for "insufficient POV & commodities" reviews, quantify OvS impacts by division, and track recovery actions (including coordination needs such as "hot loads")
- Prepare vendor/merch escalation analytics; develop evidence packages to trigger escalation mechanisms for vendor-related issues (service failures, MAP/allocation constraints, substitution/deactivation impacts)
- Support ORAD, OTIF transition; ensure new OTIF reporting logic is clean and can be ingested into the Executive Scorecard
- Support assortment/DC slotting analytics; analyze impacts of minimum store count thresholds on DC efficiency and shelf holding power
- Monitor data quality and parameter governance; identify item setup/system parameter issues and recommend controls to reduce manual overrides and improve new item forecast calibration
Qualifications:
- Advanced Excel and Power BI skills; strong SQL proficiency; R or Python preferred
- Experience analyzing forecasting, inventory planning, replenishment, and warehouse performance metrics
- Ability to translate complex supply chain drivers into clear, actionable recommendations
- Strong data quality mindset and experience establishing measurement logic and governance controls
- Demonstrated ability to work independently and with cross-functional teams
- High level of interpersonal skills to work effectively with Supply Chain, Merchandising, and Retail Operations stakeholders
About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
- Health, vision, and dental insurance (single and family coverage)
- 401(k) plan (employee contributions only)
Our client is the nation’s premier provider of managed technology services, specializing in enterprise-level document workflow and infrastructure solutions. Boasting a massive national footprint and a reputation for aggressive growth, they are looking for a high-caliber Account Executive to dominate the Cincinnati market.
This is an opportunity to join a "Best Places to Work" award-winner where top performers earn six figures and have a direct path to leadership.
Account Executive Responsibilities
- New Business Development: Identify and penetrate mid-to-large enterprise accounts within the Phoenix metro area.
- Solution Architecture: Move beyond "box-selling" to provide comprehensive, consultative technology audits that solve complex operational bottlenecks.
- C-Suite Engagement: Confidently present to CFOs, COOs, and IT Directors, focusing on ROI and long-term scalability.
- Sales Lifecycle Management: Manage the full sales cycle from initial cold outreach and discovery to closing and post-sale handoff.
- The "Hunter" Mentality: You possess a relentless drive to find new business and aren't afraid of high-volume prospecting.
- B2B Track Record: Minimum 2+ years of success in a metrics-driven B2B sales environment (e.g., SaaS, Telecom, Payroll, or Office Technology).
- Strategic Thinker: Ability to analyze a client's current spend and build a compelling financial case for change.
- Local Presence: Must be based in Arizona with the ability to travel locally to client sites.
- Base Salary + Uncapped Commission: High earning potential with a transparent, performance-based structure - $60k base , $100k-$120k OTE
- Full Benefits Suite: Medical, dental, vision, 401(k) matching, and PTO.
- Culture: A high-energy, competitive, yet collaborative environment with regular sales incentives and "President’s Club" trips.
Michele Rodriguez
Sales Recruiter
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
All assignments are at-will and their duration is subject to change.
Title: Account Executive
Reports To: Manager of Business Development
Department: GTM
Location: Cincinnati, OH
Position Status: Salary Exempt
About DMG:
Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.
We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”
DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.
Job Summary:
Divisions Maintenance Group provides maintenance services to multi-site and commercial facilities across the country. We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.” DMG is a Certified Great Place to Work with a strong, inclusive culture, and top-notch benefits.
As an Account Executive (AE) for DMG, you will play a crucial role in driving our business growth by identifying and acquiring new clients within the facility management sector. As an AE, you will be responsible for generating new business opportunities, nurturing client relationships, and ensuring client satisfaction within the facility management space. This role involves a combination of sales prospecting and account management to achieve revenue targets and deliver exceptional service. The position relies heavily on an inside sales motion with an elevated level of customer touches expected. This position manages and operates its own book of business and can build operational support when volume hits numbers which support that investment.
What You'll Do:
- Prospecting and Lead Generation by identifying and researching potential clients and market segments within the facility management industry.
- Develop and maintain a robust sales pipeline of prospective clients.
- Conduct market research to understand client needs and industry trends.
- Build and nurture strong, long-term relationships with existing clients.
- Serve as the primary point of contact for client inquiries and requests.
- Understand clients' facility management needs and tailor solutions to meet their specific requirements.
- Conduct regular check-ins to assess client satisfaction and gather feedback.
- Collaborate with the Manager of Business Development to set and achieve sales targets and revenue goals.
- Prepare and deliver compelling sales presentations and proposals to clients.
- Negotiate contracts and agreements with clients, ensuring compliance with company policies.
- Maintain accurate records of sales activities and client interactions in Sales Force.
- Coordinate with Marketing, Operations, and Customer Service teams to ensure alignment with overall business objectives.
- Provide insights and feedback on market intelligence, competitor activities, and client needs.
- Manage operations amongst your clients until such a time you build an operations team to support your P&L.
- Supervise and lead operational teams responsible for delivering facility management services once P&L supports a team.
- Monitor and ensure the quality and efficiency of service delivery, addressing any issues promptly.
- Collaborate with teams to allocate resources effectively and optimize service delivery.
- Develop and implement process improvements to enhance operational efficiency.
- Prepare and maintain operational budgets, tracking expenses and revenue.
- Provide accurate reporting and performance metrics to senior management.
- Prepare and deliver regular reports and updates to clients on performance and account status.
- Communicate effectively with internal teams to ensure alignment of client needs and operational requirements.
- Address client concerns and resolve issues in a timely and satisfactory manner.
- Heavy outbound cold calling and inside sales motion. Key performance indicators tied to customer contacts and bookings.
What You Need:
- 2-4 years’ proven experience in inside sales, prospecting, cold calling, etc.
- Bachelor's degree in business, marketing, or a related field; MBA preferred.
- Valid Driver’s License.
- Working knowledge of all Microsoft Office applications (Word, SharePoint, Teams, PowerPoint, Excel, Outlook).
- Proficiency in using Salesforce and other CRM type software.
- Track record of Sales Excellence through prospecting, influencing, negotiating, and closing new business opportunities with financial acumen with budget management experience.
- Experience and understanding of how to navigate midsize and small customer organizations to gain access to key individuals, management, and purchasing decision makers.
- Excellent oral and written communication skills, multi-task oriented, and extremely strong public speaking skills.
- Strong tactical thinker with proven ability to link strategies and objectives to tactics. Foster change, incorporate innovation, and implement strategies throughout all levels of the organization.
- Strong understanding of facility management services and industry best practices.
- Exceptional client relationship management skills.
- Strong leadership and team management skills.
- Ability to work in an entrepreneurial environment and work as part of a go-to-market team.
- Lives Divisions Basics.
- Limited business travel when required to support accounts and new business growth.
- Ability to manage the stress of a fast-paced environment.
- Ability to meet the in-person requirements of the team and/or business needs.
What You'll Get:
At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.
Some of our many benefits include:
- Health, dental and vision coverage on day 1.
- Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
- Paid Primary and Secondary Caregiver leave.
- Employee Assistance Program to assist with everyday challenges.
- Paid time off to volunteer.
Divisions Maintenance Group is an equal opportunity employer.
Skilled Manager of Software Engineering needed for an opportunity to contribute to the growth of innovative technologies in the construction industry. As a Manager of Software Engineering, you will play a vital role in expanding and improving the company's future technologies and in managing a team. The position demands a mix of technical, leadership and project management capabilities. This is a full time / direct hire opportunity, on site in Cincinnati, OH.
About the role:
- Team Leadership: Guiding, mentoring, and managing performance for a team of software engineers.
- Project Management: Overseeing the full software development life cycle to ensure on-time, quality delivery.
- Technical Strategy: Guiding architectural decisions and ensuring adoption of best practices.
- Collaboration: Working with product managers and stakeholders to align technical goals with business needs.
- Work with business, engineering, CAD, marketing, and manufacturing leaders on projects.
- Resource Allocation: Managing hiring, onboarding, and team structure.
Qualifications:
- Technical degrees in IT, Computer Science or related field required. Bachelor's degree preferred. An equivalent combination of experience and education will be considered.
- 7+ Years experience in C#, SQL, JS, Visual Studio, API integration, and Front-end UI development is required.
- Technical skills include familiarity with Azure, Git, , WPF, Winforms, HTML, CSS and Python.
- Experience in performing engineering design and analysis and the development of 3-D solid models utilizing Auto/CAD or similar software are preferred.
- Strong communication, conflict resolution, and leadership abilities.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Hema at (63 or Sri at (63 Title: Sr Software Quality Engineer
- Remote Duration: 6 Months Location: Remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Summary: The main function of a quality engineer is to research and test the design, functionality and maintenance of products, equipment, systems and processes and develop quality standards.
A typical quality engineer has the ability to read and interpret blueprints, and evaluate product integrity and standards.
Job Responsibilities: Devises sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting quality and reliability data.
Establishes program to evaluate precision and accuracy of production equipment and testing, measurement, and analytical equipment and facilities.
May write training material and conduct training sessions on quality control activities.
May specialize in areas of quality control engineering, such as design, incoming material, process control, product evaluation, product reliability, inventory control, metrology, automated testing, software, research and development, and administrative application.
Skills: Creativity, verbal and written communication skills, analytical and problem solving ability.
Team player and detail oriented.
Basic ability to read and interpret blueprints, technical drawing, schematics and computer-generated reports.
Basic experience with computer applications and software related to engineering field, such as Computer Aided Design (CAD).
Education/Experience: Bachelor's degree in engineering required.
2-4 years experience required.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Team Player, computer applications, Computer Aided Design (CAD), Creativity
Remote working/work at home options are available for this role.
We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.
As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.
At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.
Location: Atlanta (Hybrid)/US (remote)
What You’ll Do
As our Sales Representative, you’ll be on the front lines driving our growth:
- Prospect, pitch, and close deals for our AI technology solution such as our chatbot
- Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
- Represent Commercient at meetings, demos, and events across the US
- Gather insights from the market to help shape our product and sales strategy
- Hit and exceed sales targets while growing your career in a fast-moving company
- Travel to several conferences per year in the US
Who You Are
- Sales hunter with a passion for building relationships and closing deals
- Energetic, ambitious, and motivated by results
- AI enthusiast who likes to learn about AI and stays current with the trends
- Comfortable meeting clients and thriving in a dynamic, less-structured environment
- Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
- 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
- Familiarity with Salesforce, HubSpot, or ERP ecosystems
- Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
- Consultative, high-EQ selling style with technical curiosity
- Comfortable engaging at C-level and VP-level
- Self-starter with strong pipeline discipline and storytelling ability
- Excited about shaping a next-generation AI sales motion
- Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
- Comfortable working independently in a remote team environment
- Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.
Not for you if: you dislike rejection or ambitious goals.
Why Join Us?
- Be a key player in our expansion — your impact is direct and visible
- Work closely with founders and an international team
- Learn and grow in a tech-driven, fast-moving environment
- We have an engaging, collaborative culture focused on succeeding together
Compensation & Perks
- Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
- Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
- Comprehensive Benefits Package
- 401k program with generous company match
- PTO
- Hybrid role based in Atlanta, GA with fully remote option for US-based candidates
About Commercient
Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.
Why Work With Us
- Work remotely with a diverse, supportive, and fun global team
- Be part of an innovative company that embraces cutting-edge technology
- Enjoy learning and development opportunities to grow your career
- Flexible work-life balance and an environment where ideas thrive
Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.
Remote working/work at home options are available for this role.
Manhattan Active WMS Tech Analyst Direct Hire Remote
Tier4 Group is seeking a driven IT MAWM Technology Analyst to support and evolve enterprise‑wide IT initiatives centered on Manhattan Active Warehouse Management (MAWM). In this role, you’ll be a key contributor to system configuration, integrations, extensions, and advanced support—helping ensure our technology ecosystem scales with current and future business needs.
You’ll collaborate closely with IT, business partners, vendors, and QA teams while owning complex configurations, integrations, and L2/L3 troubleshooting in a fast‑paced warehouse and supply chain environment.
What You’ll Do
- Configure and support MAWM solutions using Manhattan Configuration Tools, Config Director, and APIs
- Design, develop, and maintain RESTful API integrations (JSON/XML) between MAWM and third‑party systems such as ERP and TMS
- Create, deploy, monitor, and manage MAWM extension packs using ProActive
- Provide L2/L3 production support, including deep technical troubleshooting, root‑cause analysis, and issue resolution
- Partner with IT, business stakeholders, and vendors to understand, document, and enhance business and technical requirements
- Participate in the design, build, testing, validation, implementation, and ongoing support of application and infrastructure solutions
- Collaborate with IT, QA, and business teams on test planning and execution
- Produce and maintain technical documentation, including:
- Configuration and extension specifications
- System architecture diagrams
- Integration mappings and API documentation
- Support enterprise initiatives by ensuring MAWM aligns with evolving operational and strategic goals
What You Bring
- Bachelor’s degree in Computer Science, Information Technology, Supply Chain, or a related field
- 2+ years of hands‑on experience with Manhattan Active WMS (MAWM)
- Proven experience deploying and managing MAWM extensions using ProActive
- Strong expertise in:
- Manhattan Configuration Tools & Config Director
- API development and integration (REST, JSON/XML)
- Postman scripting and testing
- Experience integrating MAWM via MIF with external systems (ERP, TMS)
- Solid understanding of warehouse operations and supply chain processes
- Excellent analytical, problem‑solving, and troubleshooting skills
- Strong communication skills with the ability to work calmly and effectively under pressure
Nice to Have
- Experience supporting distribution centers or warehouse environments, especially in:
- Food & Beverage
- Pharmaceuticals or other regulated industries
Why This Role
- 100% remote opportunity (within select states)
- Direct impact on enterprise‑level warehouse technology
- Collaborative, cross‑functional environment
- Opportunity to work deeply with a modern Manhattan Active platform
Remote working/work at home options are available for this role.
PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.
Job Summary Builds relationships with Financial Advisors and internal partners.
Develops the skills necessary to successfully underwrite Life, Disability, and/or Long-term Care insurance policies in an inclusive and fast-paced environment ensuring all quality, service and production goals are met.
Primary Duties & Responsibilities Field & Client Experience.​Responsible for credible and effective relations and communication with field and customer to include responding to case appeals/inquiries and assists with placing business.Provides guidance and assistance to the Northwestern Mutual Financial Network and Financial Representatives regarding case underwriting and risk appraisal.Responsible for prescreen inquiries.
Underwriting Responsible for the analysis and appraisal of a broad range of insurance applications; approves, classifies, or declines applications for various ages and policy amounts with occasional guidance, as needed.​Uses advanced UW knowledge and expertise to provide the appropriate level of underwriting skill and mentoring to UWs​.Uses advanced skills to review applications and adheres to underwriting standards.​Solves complex problems and escalations.Advanced level of experience with NM product types and changesModels change agility while maintaining mortality and morbidity expectations.Demonstrates continuous learning through the early adoption of new ways of underwriting.Proficient with Reinsurance programs and able to determine where to best place a case.Underwrites applications, maintaining industry-leading mortality and morbidity giving the best possible offer that can be made.Provides active case and requirement management and provides customized service with guidance.Demonstrates advanced ability to communicate & negotiate with Field Partners to explain modified or declined decisions & assist in policy placement.Provides advanced financial, medical, and lay underwriting assessments and offers innovative solutions to keep Northwestern Mutual as the choice of our customers.Actively utilizes the most effective means to obtain the necessary information, including Internet searches, direct contact with the insured, and communication with third party advisors (Accountants, Attorneys, etc.)Collaborates with medical directors and technical staff.Responsible for adherence to procedures and regulatory processes​.Understands and meets all quality, service, and production goals​.Partners with Underwriting Support for case management.Cross-Functional leadership.Subject matter expert in product process w/collaboration w/functional partners and participates in projects and department initiatives.Collaborates and designs P3 curriculum with L&D/Tech Team​.
Qualifications A bachelor's degree preferred or demonstrated consistent success in prior Underwriting role as evidence by satisfactory case management and quality review.Minimum of 5 years of underwriting experience.Analytical skills with an established record to make independent decisions on complex cases and apply sound judgment in the application of rules.Excellent written and oral communication skills with the ability to handle confidential information, exercise tact, diplomacy, and resourcefulness.Proficient in computer skills and using various software packages.Ability to work accurately while maintaining speed and flexibility in a team and independent production environment.A high degree of organization and the ability to establish priorities and meet deadlines.Demonstrated strong leadership skills and a high degree of self-motivation and initiative to lead projects or committees.Displays agility to manage multiple tasks​ and adapt in a changing work environment.
#LI-Remote or LI-Hybrid Compensation Range: Pay Range
- Start: $76,650.00 Pay Range
- End: $142,350.00 Geographic Specific Pay Structure: Structure 110: $84,350.00 USD
- $156,650.00 USD Structure 115: $88,130.00 USD
- $163,670.00 USD We believe in fairness and transparency.
It’s why we share the salary range for most of our roles.
However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.
The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.
Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.
We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills Change Adaptability (NM)
- Advanced, Information Optimization (NM)
- Advanced, Customer Support (NM)
- Advanced, Underwriting Ecosystem (NM)
- Advanced, Customer Centricity (NM)
- Intermediate, Insurance Acumen (NM)
- Advanced, Technology Adaptation (NM)
- Advanced (Inactive), Information Gathering (NM)
- Advanced, Attention to Detail (NM)
- Advanced, Training, Educating & Awareness (NM)
- Intermediate, Adaptive Communication (NM)
- Advanced, Consulting (NM)
- Advanced, Data Application (NM)
- Advanced, Decision Making (NM)
- Advanced, Negotiation & Managing Objection (NM)
- Advanced, Mortality, Morbidity, & Risk Analysis (NM)
- Advanced, Learning Agility (NM)
- Advanced (Inactive), Underwriting Practices (NM)
- Advanced, Reasoning (NM)
- Advanced FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.
You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.
Keywords: Underwriting Consultant, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
**This position is open to remote anywhere in the US, however, must be able to work Central Time Zone hours
** What You'll Do Make fair, accurate, timely and quality claims decisions on life insurance claims up to allowable signature limit.
May work on cases exceeding this limit with prior approval and second signatures.
Examines claim information obtained, including, but not limited to, beneficiary data, policy values, and policy status; and analyzes information received during the claim review process, including but not limited to, death certificates, claim forms, assignment forms, divorce decree, estate, and trust documentation.
With empathy, deliver personalized experience for beneficiaries and field members by assisting with educating on settlement options available, which varies by policy type.
Communicate verbally and construct letters and emails to beneficiaries, field members, and third parties in response to inquiries and/or regarding outstanding requirements, claim status updates, and claims decisions as part of the overall claim handling process.
Manage phone and transactional responsibilities while adhering to strict confidentiality and privacy standards.
Research and evaluate solutions to situations that arise and resolve concerns on an “as-needed†basis which oftentimes includes deviating from procedures.
Maintain organization, accuracy, and timeliness in individual case management system; capture and document claim related information accurately and/or refer tasks as appropriate.
Maintain production and claims quality standards.
Embrace new technology and serve as an advocate by educating beneficiaries and field representatives.
Supports digital savvy capabilities in self and others and adapts to changing environments and new situations effectively and positively.
Work effectively with unstructured teams, situations, or environment.
Participate in team meetings, projects and committee work as appropriate, including development of process improvements.
Assist with special projects and initiatives, as needed to support the business.
What You Will Bring to the Role Bachelor’s degree or equivalent combination of education and work experience.
Previous experience with life insurance desirable.
Must be technically savvy with the ability to toggle between multiple applications and/or computer monitors simultaneously.
Exhibits empathy and strong client focus and customer service skills.
Able to analyze complex information and asks thoughtful questions to understand the situation.
Demonstrated ability to work with a high degree of accuracy in handling detailed technical work.
High degree of self-motivation with proven initiative in accepting responsibility for work results and in contributing cooperatively to group goals.
Skilled at developing and maintaining effective working relationships with a positive, confident attitude; exhibits objectivity and openness to others’ views.
Strong organizational skills, with demonstrated ability to independently set priorities and to meet deadlines.
Proven ability to maintain strict confidentiality and exercise tact and diplomacy with field/clients and beneficiaries.
Skills You Have Analytical Thinking: Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes.
Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations.
Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.
Change Adaptability: Becomes adaptable in response to continual changes; shows an openness to new ways of working, new methods, work-in-progress improvements and changes and seamlessly navigates the changing business environment and adjusts behavior as appropriate to the situation.
Claims Acumen: Applies the knowledge of claims philosophy, contracts, and policies and procedures for filing claims, assessing claims for accuracy and completeness, verifying eligibility, and adjudicating claims based on established criteria to handle complex, contestable, sensitive, and large benefit amount claims.
Evaluates medical, financial, and occupational information and reviews to determine if insured meets contractual provisions while taking the state regulations or other relevant contractual information into consideration to make informed decisions.
Analyzes insurance claims to determine the validity/risk of the claim, and the extent of coverage.
Customer Centricity: Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success.
Decision Making: Makes timely, data-driven decisions by understanding the probability of success, identifying risks, gathering business requirements, and developing value statements.
Insurance Acumen: Applies knowledge of insurance concepts, policies, regulations, and industry practices to solution challenges.
Understands insurance principles, such as underwriting, claims philosophy, and risk.
#LI
- Remote This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $49,560.00 Pay Range
- End: $92,040.00 Geographic Specific Pay Structure: Structure 110: $54,530.00 USD
- $101,270.00 USD Structure 115: $56,980.00 USD
- $105,820.00 USD We believe in fairness and transparency.
It’s why we share the salary range for most of our roles.
However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.
The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.
Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.
We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills Information Gathering (NM)
- Intermediate, Problem Management (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Statutes & Regulation (NM)
- Beginner, Insurance Contract Management (NM)
- Intermediate, Empathetic Communication (NM)
- Intermediate, Insurance Acumen (NM)
- Beginner, Annuity Acumen (NM)
- Beginner, Customer Centricity (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Learning Agility (NM)
- Intermediate (Inactive), Adaptive Communication (NM)
- Intermediate, Decision Making (NM)
- Intermediate, Attention to Detail (NM)
- Intermediate, Claims Acumen (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Data Application (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.
You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.
Keywords: Insurance Examiner, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.