Information Technology Jobs in Providence, RI
266 positions found — Page 2
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Relationship Development Associate:
Job Overview:
The Relationship Development Associate (RDA) is responsible for managing a dedicated portfolio of customer accounts. This role emphasizes proactive account management, quarterly reviews, and strategic engagement with existing clients to increase revenue through upselling. The ideal candidate will leverage in-depth product knowledge, client insights, and executive-level engagement to deepen relationships, understand clients' business challenges, and grow accounts.
Key Responsibilities:
- Account Management: Serve as the primary contact for assigned accounts, providing support, insights, and solutions tailored to each client's unique needs.
- Quarterly Account Reviews: Conduct in-depth, quarterly reviews with each assigned account to assess satisfaction, address needs, and explore new opportunities.
- Revenue Growth and Upselling: This is a quota-carrying role, with a focus on upselling our products exclusively to the existing client base. You'll work toward revenue and commission targets by identifying upsell opportunities and presenting tailored solutions to clients.
- Executive-Level Engagement: Build relationships at the executive level to understand clients' strategic goals and align Granite's products to meet those objectives effectively.
- Product Expertise: Develop in-depth knowledge of Granite's full range of products to position and sell the best solutions for each client.
- Client Communication: Maintain consistent and proactive communication with clients to foster trust, offer assistance, and stay updated on any evolving needs or challenges.
- Strategic Account Planning: Create account plans to manage client growth, upsell potential, and identify areas for strengthening the client relationship.
Qualifications:
- Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
- 1-2 plus years of experience in account management, sales, or client relationship roles, ideally with a focus on upselling or quota-based growth.
- Proven ability to build and maintain executive-level relationships.
- Strong organizational skills and ability to manage a high volume of accounts.
- Exceptional communication and interpersonal skills.
- Ability to understand client business challenges and position solutions effectively.
- Experience with CRM tools (e.g., Salesforce) and proficiency in Microsoft Office Suite.
- Flexibility for occasional travel to meet with clients, if necessary, though travel is not a primary aspect of this role.
Benefits:
- Competitive base salary with uncapped commission structure and quarterly bonus.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Ongoing professional development and training opportunities.
- Annual President's Club Trip
- Collaborative and innovative work environment.
- Opportunity for career advancement within a rapidly growing company.
If you're a highly motivated individual who wants to grow your sales career and have uncapped earnings potential with a fast paced and progressive company, Granite has many opportunities for you.
#LI-GC1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Business Development Sales Associate:
As a Business Development Sales Associate, you will play a pivotal role in driving our business expansion through prospecting, cold calling, establishing new relationships, and closing deals that align with our solutions.
Job Responsibilities:
- Prospecting and Lead Generation:
- Conduct thorough market research to identify potential clients and verticals that can benefit from our telecommunications technology solutions.
- Utilize various channels, including social media, industry events, and networking, to identify and generate new leads.
- Collaborate with the marketing team to leverage inbound leads and nurture them through the sales funnel.
- Cold Calling and Outreach:
- Initiate outbound calls and emails to key decision-makers in target organizations.
- Craft compelling and tailored value propositions to pique interest and engage prospects in meaningful conversations.
- Effectively communicate the benefits and unique selling points of our telecommunications technology solutions.
- Establishing New Business Relationships:
- Build and maintain strong, long-lasting relationships with potential clients.
- Understand clients' pain points, challenges, and goals, and position our solutions as the ideal answer to their needs.
- Develop a deep understanding of the telecommunications technology landscape and the competitive advantages we offer.
- Closing Deals:
- Lead negotiations and presentations with prospective clients, addressing objections and concerns.
- Develop and present customized proposals and solutions that align with the client's specific requirements.
- Work collaboratively with internal technical teams to ensure that proposed solutions meet client expectations and technical feasibility.
- Sales Quota Achievement:
- Meet or exceed monthly and quarterly sales quotas to contribute to the overall revenue growth of the company.
- Continuously track and report progress against targets, providing regular updates to the sales management team.
- Utilizing Salesforce:
- Maintain accurate and up-to-date records of all sales activities, interactions, and deals in Salesforce CRM.
- Use Salesforce to manage leads, opportunities, and customer information to facilitate efficient communication and collaboration.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience).
- Proven track record in sales, with a minimum of 1 year of experience in sales.
- Strong prospecting, cold calling, and lead generation skills.
- Excellent communication and interpersonal skills to build relationships and engage with clients effectively.
- Ability to understand complex technology solutions and translate them into business value for clients.
- Proficiency in using Salesforce CRM or similar sales management tools.
- Results-driven, self-motivated, and capable of working independently or as part of a team.
- Strong organizational skills with the ability to manage multiple leads and opportunities simultaneously.
Benefits:
- Competitive base salary with uncapped commission structure and quarterly bonus.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Ongoing professional development and training opportunities.
- Annual President's Club Trip
- Collaborative and innovative work environment.
- Opportunity for career advancement within a rapidly growing company.
If you're a highly motivated individual who wants to grow your sales career and have uncapped earnings potential with a fast paced and progressive company, Granite has many opportunities for you.
- #LI-GC1
#LI-GC1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
As a Configuration Technician, this person will be working hands on staging products such as Edgeboot, Cisco, Adtran, Juniper, Cradlepoint, Fortinet, and Meraki. They will need to communicate clearly, both verbally and in writing, to engineering, provisioning, and project management teammates.They will also work in coordination with the warehouse teams picking, packing and shipping equipment out of the Lincoln, RI facility. Accuracy will be vital to the success of this person along with the ability to work on multiple different projects during a shift.
Duties and Responsibilities:
- Manage ticket queues
- Ensure the timeliness and accuracy of customer orders
- Responsible for the successful and safe execution of work instructions to meet the standards set by Granite's Product and Provisioning teams to equipment staging and configuration
- Work closely with all internal departments to ensure equipment is correctly configured and shipped to customers
Required Qualifications:
- Proficient in Microsoft Office Suite
- Strong organizational skills
- Ability to work independently and make judgement calls to resolve issues
- Strong analytical and problem-solving skills
- Strong verbal and written communication skills
- Ability to multi-task
- Ability to work in a warehouse environment
Preferred Qualifications:
- Experience with staging telecommunications equipment
- Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN
- Experience with multiple equipment manufacturers (Cisco, Adtran, Fortinet, Meraki, Cradlepoint, and others)
#LI-JH1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of PositionThe Fulfillment Associate ensures accurate order picking, packing, and staging to meet daily ship-on-time goals. This entry-level role maintains inventory integrity, follows standard operating procedures (SOPs), and contributes to a safe, organized, and high-throughput fulfillment environment.
Responsibilities
- Pick items per order requirements and verify accuracy against order lines.
- Pack orders with appropriate materials and print shipping labels.
- Stage orders for carrier pickup and maintain organized lanes.
- Update ERP/WMS with order status and inventory movements.
- Perform basic quality checks and report issues promptly.
- Support cycle counts and inventory housekeeping (5S).
- Follow SOPs and safety policies; escalate exceptions promptly.
Required Qualifications
- High school diploma or equivalent required
- 0-2 years of fulfillment or warehouse experience
- Ability to lift and move packages up to 50 lbs safely
- Basic computer proficiency; familiarity with ERP/WMS
- Strong attention to detail and accuracy
Preferred Qualifications
- Experience with e-commerce order fulfillment
- Knowledge of basic shipping methods and documentation
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We're looking for a talented sales intern to work alongside our sales professionals who will focus on new business development by selling our voice and data telecommunication products and services to C-level and Director level decision makers. If you are a highly driven, self-motivated individual, with a positive attitude, and competitive spirit, then Granite will provide you an exciting and lucrative career opportunity. You will get the training, support and environment needed to succeed. You will be the driving force for securing new customers and new business regionally for Granite across North America.
Duties and Responsibilities:
- Assisting team members with administrative tasks
- Learning and incorporating sales skills from and into their own sales environment
- Learning the products we sell and understand Granite as a company
- Producing and/or editing written reports for team members
- Prospecting new clients via cold calling
- Gain knowledge of using CRM- Salesforce
- Participating in independent sales tasks and strategies
- Participating in a sales intern role play competition
#LI-ND1
#LI-N1
OTR Company Driver
Qualifications
- Valid CDL A
- 1 year of OTR experience in last 3 years
- Must be willing to be out for 3 weeks at a time
- Safe driving record that meets our minimum requirements
- Clean driving record in the past 3 years
- Must be at least 22 years of age
Benefits
J.S. Helwig Son offers great pay and referral plans.
Salary:
- Drivers earn $85,000 annually
- $0.55 CPM (Pay goes to .60 CPM at one year)
- Annual $0.01 raise up to .65 CPM
- Experience the difference at HELWIG for yourself and share the opportunity with another driver
Referral Bonuses:
- New Referral Bonus Structure through the end of 2025:
- Driver Referral bonus $10,000 for each new referred driver!
- If you get two driver referrals between 10/1/25 – 12/31/25, you will receive $10k for the first and $15k for the second, equaling $25,000!
OTR Company Driver Benefits include:
- Average 2,800 miles a week
- OTR positions only offered at this time
- Trucks governed at 68 mph
- We love pets: pets allowed in your truck terminal!
- Free Rider program from day one (we will pay for your riders travel)!
- All of our equipment is less than 3 yrs. Old
- OWNER OPERATORS earn $1.50 loaded miles and $1.10 empty miles
Job Description
When you join J.S. Helwig Sons, you'll see why we are different from the start.
- We fly you to orientation, not by bus
- You have your own hotel room during orientation
- We'll buy time off back from you if you choose to stay out
- BC/BS insurance
- Average 2,800 miles a week
- Drivers are out for 3 weeks with 3 days of home time
- Trucks governed at 68 mph
- We love pets: pets allowed in your truck terminal
- Free Rider program from day one (we will pay for your rider's travel)
- All our equipment is less than 3 years old
- All trucks equipped with APU, refrigerator 1800 inverters
- OWNER OPERATORS earn $1.50 loaded miles and $1.10 empty miles
About JS Helwig Son, LLC.
J.S. Helwig Son is a leading refrigerated transportation company that serves customers of temperature-controlled and time-sensitive traffic. When you drive for Helwig, you continue to provide safe, efficient, and reliable services since we offer the best customer service in the industry. No other company can match our superior 99.5% on-time service. With a fleet of over 350 tractors and 600 refrigerated trailers, we offer customizable solutions for our customers' supply chain needs.
J.S. Helwig Son transports frozen products, fresh produce, cosmetics, and other temperature-sensitive goods with temperatures ranging anywhere between minus 20 degrees Fahrenheit to plus 90 degrees Fahrenheit. Owner, President, and CEO of J.S. Helwig Son, James Helwig utilizes the best equipment found on the road today. He understands that being a professional driver is not easy. Because of this, he strives to lessen the stress by offering late model tractors and trailers with the most advanced technology available.
What you will bring to the role as an Operational Support Administrator:
- A naturally inquisitive approach and an appreciation for diverse perspectives
- A desire to work in a collaborative environment
- An ethical mindset
- An eagerness to embrace and learn new technologies
- The ability to adapt to an evolving organization
- Strong interpersonal and communication skills
- Experience building cross-department relationships
- 2+ years’ experience working in an administrative position with heavy customer contact
- Ability to work with and troubleshoot technical issues both in-person and remotely
- Working knowledge of database entry and reporting
- MS Office skills and preferably Salesforce experience
About Plum Dental Group (“Plum”)
Plum is a dynamic, high growth Dental Partnership Organization (DPO) with 30+ locations in RI and eastern CT supporting over 350 total employees. The Company's affiliated dental practices provide comprehensive general, specialty and cosmetic dental care to over 80,000 patients annually. As a DPO, we are responsible for managing all administrative support functions of the dental practices including marketing, facilities, HR, insurance, accounting, billing, etc. so that dentists can focus on treating patients and not have to worry about the nuts and bolts of running or maintaining a practice.
The Opportunity
The Senior Manager, Program Management is an execution and governance partner to the Executive VP of Operations and the Operations leadership team. This role translates strategy into clear plans, drives portfolio discipline, and runs the operating rhythm (cadence, content, follow-through) that keeps priority deliverables organized, visible, and on track.
This person is a strong program/project leader with high stakeholder EQ, able to influence without authority across State Directors, Senior Practice Managers, and cross-functional partners (HR, Finance, Facilities/Technology, Marketing, Training & Development, Specialty, Integrations).
Key Responsibilities:
Operating Rhythm & Governance
- Own and continuously improve the Operations operating rhythm (weekly leadership huddles, workstream cadences, monthly reviews, quarterly planning).
- Build agendas, pre-reads, and facilitation plans that are decision-oriented and action-driven.
- Maintain a decision log, action tracker, and escalation paths; ensure closure and accountability.
- Standardize meeting expectations (purpose, pre-work, outputs, owners, due dates).
Program & Portfolio Management
- Run a “PMO-lite” across Ops priorities: roadmap, milestones, dependencies, resource constraints, risks/issues, and mitigations.
- Establish clear project fundamentals: charters, timelines, RACIs, stakeholder maps, communication plans, and adoption plans.
- Drive consistent status reporting and executive-ready summaries (what changed, what’s stuck, what’s needed).
- Partner with Ops leaders to keep deliverables organized and on-time—flagging risks early and driving cross-team resolution.
Leadership Team Enablement & Stakeholder Management
- Support the Executive VP of Operations with priority management and preparation for key touchpoints (leadership meetings, monthly ops reviews).
- Create “clarity systems” for direct reports: deliverable trackers, milestone check-ins, and readiness checkpoints.
- Coordinate across CEO peer functions (HR, Finance, Facilities/Tech) to manage interdependencies and reduce bottlenecks.
- Draft or refine key communications, updates, and alignment materials as needed.
Performance Insights & Content Readiness
- Ensure leadership meetings have decision-grade content (scorecards, trends, key variances, risks, and recommended actions).
- Drive consistent pre-read readiness and narrative clarity—so meetings focus on decisions, not discovery.
Strategic Priority Projects
- Lead VP-sponsored strategic initiatives end-to-end (e.g., workflow standardization, integration readiness, leadership enablement rollouts, operating model improvements).
- Ensure implementation includes adoption, training alignment, and post-launch stabilization checks.
Qualifications:
- 5+ years in program management, strategic operations, consulting, or operational leadership (multi-site healthcare/dental strongly preferred).
- Demonstrated ability to drive cross-functional work with senior stakeholders and competing priorities.
- Strong cadence management: agendas, pre-reads, action tracking, and follow-through.
- Excellent written and verbal communication; able to synthesize complexity into clear decisions and next steps.
- Comfortable with execution tooling (Asana/Monday/Jira or equivalent), dashboards/scorecards, and Microsoft/Google suite.
- Bachelor’s degree required; MBA/MHA or PMP a plus.
Compensation
- Salary and annual bonus dependent on background and level of experience
- The ceiling is high at Plum – we are a young and lean company and there will be new opportunities that develop as we grow; salary can increase considerably (and potentially include equity) as you develop and take on additional responsibility
- Comprehensive health and retirement benefits
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a field-based role in Rhode Island and surrounding areas. Candidates who are willing and able to work in this area are encouraged to apply.
What you'll do:
Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
Successful completion of a job-related assessment may be required.
What sets you apart:
Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.
Residential property field adjusting experience with dwelling, structure and additional living expenses.
Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)
Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis
Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing
Active Property & Casualty adjuster license
Currently reside in the Rhode Island or surrounding area, enabling quicker response times for local claims and a better understanding of regional risks
US military experience through military service or a military spouse/domestic partner
Physical Demand Requirements:
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $76,400 - $137,520.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a field-based role in Rhode Island and surrounding areas. Candidates who are willing and able to work in this area are encouraged to apply.
What you'll do:
Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
Successful completion of a job-related assessment may be required.
What sets you apart:
Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.
Residential property field adjusting experience with dwelling, structure and additional living expenses.
Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)
Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis
Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing
Active Property & Casualty adjuster license
Currently reside in the Rhode Island or surrounding area, enabling quicker response times for local claims and a better understanding of regional risks
US military experience through military service or a military spouse/domestic partner
Physical Demand Requirements:
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $76,400 - $137,520.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
