Information Technology Jobs in Parma Ohio

Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee's in 1999.

Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest Applebee's franchisee in the world.

This strong foundation is what allowed Flynn Group to expand into other brands, countries, and industries.

We have over 460 Applebee's restaurants in 24 states.

Flynn Applebee's is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world.

Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness.

Our primary mission is to be the premier operator within each of these brands.

We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.

Position Description As an Applebee's Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant.

You are responsible for getting guests and staff passionate about their experience every day at Applebee's.

You will need to be team leader, excellent problem solver, handle stress and rise above.

You will work hard, but have an outstanding time doing it! Essential Duties and Responsibilities
- Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit.

- Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs.

- Ensures the immediate response and correction of all verbal guest complaints to self and staff.

- Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards.

- Maintains departmental inventory levels.

- Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks.

- Effectively schedules employees to meet sales demands.

- Maintains effective safety and security programs.

- Promotes and leads restaurant organization, cleanliness and sanitation.

- Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs.

- Promotes quality recruitment and referrals of potential team member and management candidates.

- Promotes Flynn | Applebee's training procedures for new managers.

- Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems.

- Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations.

- Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development.

- Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action.

- Assures compliance with company policies, practices and procedures.

- Responsible for controlling cost in assigned department.

- Compliance with local, state and federal laws, regulations and guidelines.

- Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion.

- Responsible for preparing and submitting accurate daily paperwork.

- Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards.

- Provides a role model for managers and employees.

- Develops self on all store related technology.

- Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant.

This includes cooking on the line, expo, seating guests, bartending, etc.

- Uses the Management Development Program for continuous growth of leadership skills and proficiencies.

Education and Experience
- At least 2-3 years restaurant management experience
- Serve Safe Food and Serve Safe Alcohol Certifications also a plus Physical Standards: Must have the ability to:
- Work various shifts ranging in hours, including weekends.

- Stand and exert well-paced mobility for up to ten (10) hours in length.

- Safely lift pots, pans, glassware, boxes, etc.

up to 50 pounds in weight.

- Read and write to facilitate communication.

Must possess finger and hand dexterity for using small tools and equipment.

For a copy of Flynn Group's Workplace Privacy Notice, please visit Flynn Group is an equal opportunity employer.

We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities.

If you require any accommodation or adjustments throughout the application process, please let us know.

We look forward to reviewing your application and potentially welcoming you to our premier team!

Title: IP Operational Specialist (Patent Prosecution Paralegal/Legal Assistant)

FLSA Status: Non-Exempt

Department: Patents

Position Status: Full-Time

Manager (position): Executive Director

Salary Grade/Range: 47,000-70,000K (entry, based on experience)

Location: Cleveland, OH, 3 days in office

Last Updated: March 2026

Position Description

Renner Otto is an intellectual property (IP) law firm located in Cleveland’s Playhouse Square. We’re committed to “Advancing Innovation” because we believe that a great idea can change the world. Our highly skilled and professionally recognized attorneys have focused on protecting those ideas since 1880. We are committed to a world class work environment with very competitive compensation for outstanding work.

We are seeking an IP Operations Specialist who will be responsible for documents and processes relating to patent prosecution. IP Operations Specialists will be expected to perform all job duties with a commitment to providing outstanding value-added service to clients and maintaining an atmosphere of teamwork and continuous improvement. We are accepting applicants on an entry-level basis as well as applicants with experience.

Essential Functions and Duties

The IP Operations Specialists works with attorneys in the overall operations of the firm. Responsibilities include but are not limited to the following:

• Performs daily maintenance and overall operation of patent prosecution, including but not limited to:
• Monitoring tasks on the docket and reminding attorneys/clients as appropriate.
• Processing incoming emails/documents for the purpose of progressing accurate, timely work product
• Drafts documents and letters using proper templates based on firm standard or client-specific instructions
• Manages legal documentation and correspondence in strict confidence
• Integrates new files and records in the client/matter database
• Processes incoming correspondence from clients, foreign associates and intergovernmental agencies worldwide
• Leverages a variety of software and technology to manage work
• Takes on informal leadership roles within the team and work with the Executive Director to identify and implement administrative processes improvements
• Serves as subject matter expert by training and advising less experienced team members. May act as back up for the Lead role if required.

Required Skills

• Communication - Ability to communicate clearly and accurately both verbally and in writing.
• Computer/Technical - Expertise in MS Office products, docketing systems, firm management/e-billing software, etc. Technology savvy with a preference for working digitally
• Organization/Planning - must be able to create schedules, manage multiple priorities and accurately track extensive details.
• Legal knowledge - Knowledge of a variety of legal documentation. Able to independently manage the most complex IP functions. Deep knowledge of patents, trademarks, and intellectual property. 
• Critical Competencies
• Detail Oriented – Shows a high level of care for the quality of the work and the accuracy of detailed information. 
• Flexible – Able to manage multiple priorities and respond quickly/positively to shifting demands and opportunities; ability to work under tight deadlines;
• Learning Agile – Proactively learns new skills, willing/able to learn new technologies, open to feedback and willing to take direction
• Team Oriented – Prefers working in a team environment. Establishes and maintains good working relationships. Willing to help others and share knowledge and expertise.
• Professional – Communicates and behaves in a way that reflects positively on the firm and creates a great client experience.
• Demonstrates discretion – Can be trusted to handle confidential information discreetly.
• Problem Solving – Takes initiative to find ways to do things more simply and effectively

Basic Qualifications

• High School Diploma required. 
• Associates or Bachelor's degree and/or Paralegal certification preferred.
• Demonstrated experience and proficiency in using software technology including Microsoft Word, Outlook, Excel.

Preferred Qualifications

• 5+ years prior experience in a legal assistant/paralegal position in an area of law a high degree of accuracy (e.g. IP, tax, real estate, transactional or environmental law)
• 3 years prior experience in IP.
• 1-2 years docketing experience.
• Demonstrated experience and proficiency in using legal software technology including IP related software
• Familiarity with Anaqua strongly preferred.

JOB DESCRIPTION

Insight Global is seeking a Growth Specialist for our client, a nonprofit technology social enterprise headquartered in Cleveland that has built and now operates America's fastest-growing community-based broadband network. The Growth Specialist will play a key role in expanding access to high-speed home internet across Cleveland by helping new customers subscribe to our client's internet service. This role will focus on high-volume outbound calling, community outreach, and lead follow-up to identify potential subscribers and guide them through the process of signing up for service. The Growth Specialist will work closely with the Customer Experience and Installation teams to ensure customers understand installation requirements and experience a smooth onboarding process. Success in this role will require strong communication skills, persistence, task orientation, and a genuine interest in helping connect Cleveland residents to superior internet service that supports work, education, and daily life.

Responsibilities:

- Contact potential customers from a provided list to introduce our home internet services and schedule installations.

- Conduct high-volume outbound calls to follow up on leads generated from marketing campaigns and community outreach.

- Utilize sales tools such as HubSpot with Serviceability Score (Serviceability Tool) to prioritize high-scoring leads and eliminate those not qualifying.

- Conduct basic market and competitor research to better understand customer needs and position our service as a strong solution.

- Build rapport with potential customers, explain service benefits, and address concerns or objections.

- Guide customers through the process of signing up for our internet service, ensuring they understand installation requirements and what to expect during the installation process.

- Proactively schedule installations and coordinate with internal teams to ensure timely service delivery.

- Address customer concerns to reduce last-minute cancellations and improve conversion rates. - Provide excellent customer service to maintain customer satisfaction and support long-term relationships.

- Meet outreach and subscriber growth targets through direct outreach and follow-up activities.

- Track sales activity, customer interactions, and outcomes in HubSpot and provide regular reports to leadership.

REQUIRED SKILLS AND EXPERIENCE

- Strong phone communication skills and comfort with high-volume outbound calling

- Experience in sales, customer engagement, community outreach, or a related role

- Familiarity with sales tools such as HubSpot or other CRM systems is preferred

- Ability to effectively manage customer relationships and address objections or concerns.

- Self-motivated with a goal-oriented mindset and the ability to work independently.

The Inside Sales Representative is responsible for meeting and exceeding overall sales objectives while ensuring a high level of customer service when promoting TPC products and strategic initiatives.

Responsibilities

• Drive new account generation for the organization through a daily cadence of prospecting and qualification activities.
• Develop undersold locations by identifying new applications and opportunities in a remote selling environment (digital, phone, etc.)
• Execute daily outbound sales calls & manage inbound calls
• Perform product demonstrations effectively over the phone and video
• Create territory / account plans and achieve sales objectives
• Align with internal resources to execute account plans
• Understand end market trends and industry best practices; utilize relevant value propositions to those end markets
• Proficiently sell both standard in-line and custom solutions
• Other duties as assigned

Qualifications

• 2+ years sales experience, preferably in an industrial setting
• Proven track record of meeting and exceeding sales objectives
• Strong communication, organizational and time management skills
• Ability to listen and overcome objections
• Ability to embrace change
• Effective time management and organizational skills
• Bachelor’s degree in business, industrial distribution, engineering/technology or related years’ experience
• Previous industrial sales experience a plus

Working Conditions

• Full-time position with standard office hours.
• Flexibility may be required to support executive schedules, events, or urgent priorities.
• This position is eligible for the hybrid work schedule

• TPC Wire & Cable Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

Superintendent

Independence Construction is looking for a diligent and team focused Superintendent who will be responsible for day-to-day field operations.

What do we believe in?

PEOPLE:

Provide a safe, family-oriented environment. Commitment to integrity. Protect our most valuable assets.

PERFORMANCE:

Always deliver the highest quality. Find solutions. Provide value to our partners.

COMMUNITY:

Positively impact the communities we serve. Give back. Leave the world a better place than we found it.

A typical day looks like:

• Establishing and managing field staffing and support.
• Managing and facilitating all day-to-day activities on the project site.
• Preparing, reviewing, updating and analyzing project schedules on a regular basis with subcontractors, vendors, and project manager; communicating any schedule changes or adjustments to appropriate parties.
• Coordinating subcontractors, suppliers, vendors, and laborers to meet project schedules.
• Developing Site Specific Safety Plans with Safety Manager and reviewing them monthly with project teams and Safety Manager as a part of overall management of IC’s Safety Program.
• Inspection of work in place, including shoring, placing, steel reinforcing, post-tensioning, and all other items for compliance with project specifications.

Do you have what it takes?

• At least Five (5) years of progressively responsible roles in construction and construction management, including at least 3 years of experience as an assistant superintendent on commercial projects; or equivalent combination of education and experience.
• Ability to deal with situations involving sensitive and confidential company issues.
• Solid written and oral communication skills; ability to communicate with all levels, both internally and externally.
• Well-developed analytical and problem-solving abilities.
• Able to write reports, business correspondence.
• Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines.
• Able to perform duties independently.
• Computer skills: Microsoft Office applications, general technology aptitude to learn assorted CM software (Procore, P6, etc.).
• Knowledge of all different construction delivery systems.
• Strong attention to detail.
• OSHA 30 certified
• First Aid/CPR certification within the past 24 months

CONSTRUCTION IS LEADING THE WORLD IN CAREER OPPORTUNITIES…AND THOSE OPPORTUNITIES CAN BE FOUND AT THE STATE GROUP.

The State Group’s family of companies is experiencing exponential growth through investing in our people, innovation, and technology. Since 1961, our 3,500+ professionals in North America have provided comprehensive, multi-trade industrial contracting services, including Electrical, Mechanical, and Civil, on a single-source basis. We have tremendous opportunities for driven leaders looking for a high-energy career.

The State Group is seeking an Electrical Estimator to work at our Cleveland, Ohio office.

The Electrical Estimator position is responsible for producing accurate and timely full-cost project estimates, including material and labor.

BENEFITS OF WORKING WITH US

• This position is an integral part of our success and provides opportunities for career advancement.
• 100% PAID medical, dental, and vision insurance.
• Paid time off, including vacation, sick days, and holidays.
• 401(k) Retirement Plan with company match and immediate vesting.
• Competitive compensation, annual pay increases, and bonuses.
• Flexible schedule.
• State embraces and encourages workplace diversity.

WHAT YOU WILL DO

• As an Electrical Estimator, you will prepare electrical cost estimates for diverse projects, including conceptual, design-build, and general tender work, regardless of size or complexity.
• Independently calculate materials, labor, and equipment costs based on proposals, plans, and specifications, including project closings.
• Review specific and detailed data to determine material and labor requirements.
• Compute cost factors for management purposes, such as planning, organizing, scheduling work, bidding, vendor selection, subcontracting, and cost-effectiveness analysis.
• Draft requests for quotations (RFQs) to secure competitive pricing from suppliers and subcontractors.
• Collaborate with project teams to garner support and commitment for cost estimates.
• Use estimating software such as Accubid for precise cost calculations.
• Analyze current practices and pricing to identify cost-saving opportunities and process enhancements and recommend process improvements.
• Collaborate with other estimators and the Director of Estimating to establish project indirect costs and overheads for each estimate.
• Mentor and support junior estimators, assisting with quantity take-offs and quotations.
• Perform additional duties as assigned to achieve company objectives.

WHAT YOU NEED TO JOIN OUR TEAM

• 5+ years of construction estimating experience in either automotive, data centre, or industrial sectors.
• Strong organizational skills, capable of handling multiple competing priorities and timelines.
• Ability to build relationships and work effectively within a team.
• Proficiency in Accubid Estimating Software.
• Solid understanding of electrical drawings and the ability to interpret schematics.
• Familiarity with industry practices and electrical trade scope.
• Ability to commute to the Cleveland office daily.

To learn more about The State Group, visit our website at .

The State Group is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Reasonable accommodations are available upon request for applicants with disabilities. If you require a reasonable accommodation during the application process, please email

Host Pros is Northeast Ohio’s #1 short-term rental management company, operating 80+ high-end vacation rentals and growing rapidly. We're known for our four core values: Don’t Compete, Dominate • Always Be Curious • It’s Never Just Business • Unreasonable Hospitality.

We’re looking for a strong, people-focused Director of Operations to lead our Cleaning, Maintenance, Guest Experience, QC/Onboarding, and field teams while ensuring exceptional experiences for guests and property owners.

What You’ll Do

• Lead and develop the Operations Team (cleaning, maintenance, guest experience, runners).
• Hold team members accountable and maintain a culture of ownership, clarity, and high expectations.
• Communicate proactively with clients; handle escalations with professionalism and calm.
• Ensure every property meets Host Pros’ standards for quality, safety, and hospitality.
• Oversee turnovers, maintenance workflows, guest support, and property technology (locks, cameras, apps).
• Manage vendor relationships; recruit and evaluate teams and tradespeople.
• Anticipate issues before they happen (weather, seasonality, property quirks).
• Lead operational meetings and drive process improvements as we scale 50%+ in the next year.

What Success Looks Like

• Review scores of 9.70+ across 80+ listings
• Smooth, predictable operations with minimal surprises
• Direct reports consistently hitting goals
• High client satisfaction and trust
• Strong team alignment with Host Pros values

What We’re Looking For

Leadership & Communication

• Proven experience managing people in a fast-paced, service-focused environment
• Strong communicator; confident having hard conversations
• High emotional intelligence and calm under pressure

Skills & Experience

• Operations, hospitality, STR, or property management experience preferred
• Strong problem-solver; comfortable making decisions independently
• Tech-savvy and quick to learn new platforms
• Basic knowledge of home systems (HVAC, plumbing, electrical) a plus

Logistics

• Based in Northeast Ohio with reliable transportation
• Works Wednesday–Sunday; available for urgent issues

Compensation & Benefits

• $75,000 - $100,000 base salary
• Performance-based bonus
• Health, dental, vision insurance
• Paid time off

Would you like to be a part of an award-winning team that is a leader in roof, pavement and building enclosure consulting? RAM Companies is a fast-growing company headquartered in Brunswick, Ohio. We are a tight-knit, values-driven team focused on delivering an important promise to our customers: providing outstanding service and delivering a premiere customer experience!

We currently have an excellent opportunity for a Commercial Roofing Design Consultant to join our team. This is a remote opportunity within the US.

This position is responsible for high quality/high performance design specification delivery which meets or exceeds the requirements of the contract agreement between RAM Companies and the client in a professional, safe, and financially viable manner. You will collaborate with multiple internal teams to support design development and project execution for multiple clients.

Primary Duties and Responsibilities include:

• Prepare roof design plans, technical specifications, bid documents, drawings and specific construction details
• Make recommendations for and develop viable approaches to total roof management based on roof inspections/assessments.
• Determine environmental conditions for the specific project location, including wind, rain, maritime exposure, and other specifics.
• Interface with architects, engineers, general and specialty contractors, property management, operating engineers, environmental consultants, client project management team, client security, and client technology teams.
• Maintain a solid roofing knowledge to review data and establish “best practice” courses of action for current and future roofing needs.
• Creates and executes project and delivery schedules and revises as appropriate to meet changing needs and requirements.
• Manage multiple projects at various phases and in various locations, from project identification through design, planning, client approval, and financial closeout.
• Participate in pre-bid meetings, pre-construction meetings, project meetings, and client interfacing activities
• Work with client to understand what outcomes client is expecting and be the liaison between the project team and Client team ensuring accurate execution of plan resulting in delivering desired outcomes.
• Research products and application methods for suitability requirements. 
• Investigate applicable building and energy codes assuring compliance.
• Prepares for and leads engagement reviews and quality assurance procedures.
• Create project drawings which illustrate the requirements and details of the job and supplement other projects.
• Publish project documents for distribution.
• Perform on-site visits to assess the conditions of existing roofs and prepare reports.
• Develop designs parameters or perform quality assurance of projects in progress.
•  Develop and maintain a library of specification sections and drawings.

Education, Skills and Work Experience:

• High School Diploma or GED.
• Minimum of three (3) years’ experience working in a similar role.
• IIBEC RRC preferred but not required.
• Knowledge of commercial roofing, manufacturing, and warranty.
• General knowledge of aerial infrared mechanics, moisture detection and inspection process.
• Knowledge of RoofCAD and Deltek MasterSpec.
• Knowledge of Microsoft Office products.
• Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.
• Excellent communication and interpersonal skills.
• Ability to multitask and be flexible regarding workload and assignments.
• Ability to exercise judgment. 
• Travel up to 25% required

RAM Companies offers a highly competitive salary commensurate with work experience and/or education, an excellent benefits program that includes an ESOP, health, dental, vision and life insurance, and paid time off. We are an Equal Opportunity Employer (EOE) and do not discriminate against otherwise qualified applicants based on race, color, creed color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. RAM Companies is a Drug-Free Workplace.

MUST HAVES:

• High school degree or GED
• 2-4 years of related accounting clerical experience (Accounts Payable preferred)
• Knowledge of basic accounting principles
• Excellent customer service and communication skills – will be frequently collaborating with vendors and internal team
• Self-starter mentality & strong problem-solving skills
• Independent contributor and able to multi-task

PLUSSES:

• SAP experience
• Manufacturing industry experience
• Experience processing at least 2000 invoices monthly/working in a high-volume environment
• Excel experience (pivot tables, Vlookups, data entry)
• Three-way matching experience
• Experience with Basware
• Proficient with technology like web-based platforms, case management, etc.

Day to Day:

Insight Global is seeking an Accounts Payable Specialist to work in Amherst, OH! This person will perform a broad range of duties in support of the cash disbursement process. This will include invoice processing, payment generation, and vendor problem resolution. The AP Specialist will identify and evaluate accounting/procedural problems and recommend corrective measures.

This individual will interface internally with numerous departments, all levels of management, and externally with auditors and suppliers daily. Work is generally performed with minimal supervision.

Daily Responsibilities:

• Process accounts payable data, including purchase order and non-purchase order related invoices, and monthly recurring payments.
• Secure invoice approvals as needed following policy guidelines.
• Maintain the vendor master files for accounts payable owned fields for new and existing vendors.
• Research and resolve vendor invoice/payment inquires timely.
• Identify/evaluate and recommend procedural enhancements.

Senior Director, Fleet & Logistics [AS-14803]

Cleveland, OH

$160,000 - $205,000 plus 20% bonus, stock options, benefits package

We are partnering with a nationally recognized retail and consumer goods leader to support their search for a Senior Director, Fleet & Logistics. This is a high‑impact, strategic role overseeing one of the largest commercial fleets in the sector and driving last‑mile delivery performance across the U.S. and LATAM. This position will report directly into senior operations leadership and will be responsible for shaping fleet strategy, improving delivery efficiency, and leading key transformation initiatives across a large, distributed network.

This opportunity requires a seasoned leader with a blend of fleet operations expertise, logistics strategy, analytical capability, and the ability to influence successfully across a broad, field‑connected organization.

***Must be based in the Cleveland, OH area- no option for remote work***

The Role:

• Lead the full strategy, lifecycle, and performance of a 5k+ vehicle fleet (passenger cars, vans, box trucks, leadership vehicles) across the U.S. and LATAM.
• Oversee final‑mile delivery operations supporting 500+ stores across 150 districts.
• Direct all routing platforms and delivery planning systems, including oversight of routing changes, vehicle classification, and performance optimization.
• Drive improvements in cost per delivery, miles per delivery, route efficiency, schedule design, and fleet utilization.
• Partner closely with IT on the integration of a new POS system, combining order management and delivery management into a fully modernized platform.
• Monitor networkwide delivery performance using analytics, KPIs, benchmarking, and continuous improvement frameworks.
• Lead change management initiatives across a large and diverse field organization, including delivery teams, dispatch, and district leadership.
• Lead and director the fleet management team
• Build strong relationships with Sales, Operations, Safety, and IT to ensure alignment across all fleet and delivery programs.

The Candidate:

• Bachelor’s degree is required, Master’s degree preferred
• Experience overseeing a large commercial vehicle fleet
• Proven background in high‑volume, rapid‑turn delivery environments
• Strong analytical mindset, with experience using data to drive decisions and performance improvement.
• Comfortable working directly with field teams, delivery personnel, and sales leadership in an operational setting.
• Experience with routing systems, delivery technologies, telematics, or POS integrations strongly preferred.
• Exceptional communication and cross‑functional influence skills, with the ability to operate within a large, matrixed organization.
• Experience leading multi‑layer teams and developing operational leaders.