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Job Title: R&D Test Engineer
Location: Irvine, CA
Employment Type: Full-Time
Position Overview
We are seeking R&D Test Engineers to support the development and verification of innovative drug delivery and medical device products. The selected candidates will contribute to verification and validation activities, test method development, and product testing to ensure compliance with regulatory and internal quality standards.
This role involves working closely with cross-functional teams including R&D, Quality, Manufacturing, and Regulatory Affairs to support product development, verification strategies, and root cause investigations.
Key Responsibilities
- Assist in the development and testing of innovative drug delivery products.
- Define and execute verification strategies, including development of verification plans, protocols, records, and reports.
- Develop scientifically justified sample size strategies in compliance with internal and regulatory requirements.
- Design and execute engineering and verification test procedures.
- Prepare test protocols and documentation, maintain accurate laboratory notebooks, and present results to cross-functional teams.
- Analyze test data and provide technical insights and recommendations.
- Lead or support root cause investigations and implement issue resolutions.
- Define, develop, and validate test methods for product verification.
- Recommend design, process, or project improvements to enhance product performance and development efficiency.
- Ensure compliance with company policies, regulatory standards, and safety procedures.
- Review and evaluate design changes for technical and regulatory compliance.
- Conduct tests to determine physical and mechanical characteristics of materials for quality control, process control, and product development.
- Perform technical tasks according to quality and functional standards.
Required Qualifications
R&D Test Engineer
- Experience in R&D testing, product development, or verification within engineering environments.
- Strong experience in verification planning, protocol development, and testing execution.
- Demonstrated ability to lead root cause investigations and technical problem-solving.
- Experience working in regulated industries (medical devices preferred).
- Strong technical documentation and cross-functional communication skills.
- experience in engineering testing, product development, or laboratory environments.
- Basic knowledge of engineering test methods and verification processes.
- Ability to perform testing, data analysis, and documentation under supervision.
- Strong analytical and problem-solving skills.
Preferred Skills & Tools
Experience with the following tools and technologies is preferred:
Testing & Lab Equipment
- Zwick or Instron testing systems
- Flow measurement equipment
- Viscometers
- Climate chambers
- 3D printing technologies
Engineering & Data Tools
- SolidWorks
- Minitab
- Electronic Lab Notebook (ELN)
Project & Requirements Management
- Microsoft Project
- Laboratory Information Management Systems (LIMS) such as LinkUS
- Requirements and Risk Management tools such as DOORS or Cockpit
Macro-Z-Technology (MZT) is a leading construction company known for building exceptional projects through an unwavering commitment to its people. With a strong reputation in the Federal and Municipal construction markets, MZT has built everything from roadways and dams to multi-story building construction and complete facility renovations. With an in-house design department, we specialize in design-build projects.
As a Senior Project Manager at MZT, you’ll play a pivotal role in overseeing the successful completion of our largest construction projects. You will be responsible for managing the entire project lifecycle, which includes ensuring adherence to timelines, budget, and quality standards. You’ll interface regularly with the Client, Client stakeholders, and other construction professionals to resolve project challenges. Your strong leadership, organizational skills, and construction expertise will be vital in driving the successful completion of projects that are safe, on-time, within budget, and leave the Client satisfied.
We are looking for Senior Project Managers with experience working on Federal and Civil construction projects (roads/bridges, wastewater/sewer systems, railways, tunnels, dams, airports, etc.). While we appreciate candidates from other construction backgrounds only those with Civil construction experience will be considered.
Company Culture
- MZT covers 100% of the premium for medical, vision, and dental insurance for you and your family because we want you to be well. You won’t find this benefit anywhere else.
- MZT supports professional development. Whatever your growth goals are, we’re here to provide support. We offer an incentive for you to get your PMP or CCM certification within your first six months of joining our team.
- MZT trusts your skills and expertise. We encourage our Construction Project Managers to exercise their judgment, explore innovative approaches, and seize opportunities for growth, while guided by our core values to delivering projects that align with our commitment to excellence.
- Teamwork is at the heart of everything we do. As part of our team, you will be an integral part of a collaborative and supportive environment. We value the power of collective knowledge and believe that together we can achieve remarkable results.
- You’ll work directly with the company owner – your voice will be heard.
- Room for growth? You bet! Over 20% of MZT’s key leaders started in the field.
Key Responsibilities
- Project planning and execution, budgeting and cost control, team leadership and collaboration, and quality assurance and safety compliance on assigned projects.
- Develop project, schedule and monitor project milestones and effectively schedule appropriate employees and contractors (with strong support from the Superintendent) for best quality work in timely fashion.
- Ensure compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.
- Contribute to pre-construction phase including scheduling, constructability review, estimating, bidding, and interfacing with our in-house design department.
- Prepare necessary documentation, such as RFIs, submittals, subcontracts, change orders, etc.
- Serve as primary point of contact for the Superintendent, consultants, contractors, and others as appropriate to each project.
- Effectively motivate and manage in-field managers and subs for timely project completion.
- Lead the buyout process for your assigned project(s). Negotiate with subcontractors.
- Communicate project milestones to stakeholders at regularly scheduled meetings and as needed throughout the project lifecycle.
- Attend all design and construction meetings, such as Post-Award Kickoff (PAK).
- Support the Superintendent in resolving in-field challenges with construction or personnel issues.
- Coordinate building structure as well as related aspects (e.g., mechanical, plumbing, electrical) with subcontractors and related personnel.
- Prepare and present a Monthly Project Review report.
- Certify and sign statement on each invoice that all work to be paid under the invoice has been completed in accordance with contract requirements.
- Perform other duties as assigned.
Qualifications & Experience
- Bachelor’s degree in construction management, civil engineering, building construction, or related field is preferred.
- Minimum 8 years’ experience in construction management overseeing multiple, concurrent projects as a Project Engineer, PM, or equivalent role.
- MUST HAVE proven background in Federal and/or Military construction projects
- Knowledge of the FARS is preferred.
- Knowledge of Federal procedures is preferred.
- EM 385 USACE Certification preferred.
- PMP or CCM certification is preferred
- Experience in both civil/ horizontal and building/ vertical construction
- Demonstrated experience in mid-level construction management on commercial, public works, or government construction projects.
- Communication skills will be subject to assessment in both verbal and written form—business correspondence as well as ad-hoc in-field communication will both be strong demands in this position
Technical Skills
- Proficient in Microsoft Office: Excel, Word, Outlook, Teams, etc.
- Proficient in Primavera P6 (prefer to see certification as well)
- Other construction management platform experience desired (e.g., Procore, RMS, Oracle, eCMS, etc.)
What We Offer
- Salary: $140,000 - $170,000 per year DOE
- Sign On Bonus - $10,000
- Health, dental, and vision insurance premiums 100% paid for you and your dependents
- Life Insurance (100% premium paid by the company for the employee only)
- 401(k) with 100% match up to 4% of salary
- Paid time off
- Opportunity for bonuses based on performance
Schedule
- Full time
- Hours vary, weekend work may be required
- In office or on-site where the project is located
- Must be willing to travel
EEO
We’re dedicated to creating a respectful workplace that values diversity and offers equal employment opportunities for all qualified candidates. We celebrate our diverse team and ensure that every applicant is considered based solely on qualifications, without discrimination. We abide by the requirements of 41 CFR 60-741.5. This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employee and advance in employment qualified individuals with disabilities.
VEVRAA/This contractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employee and advance in employment qualified protected veterans.
Full-time
Description
Who We Are
Advanced Cooling Technologies, Inc. (ACT) is a leading provider of thermal management solutions and engineered structures serving Defense, Aerospace, HVAC, Power Electronics, and Medical markets. Recognized as a \"Best Place to Work,\" ACT supports customers including Lockheed Martin, Northrop Grumman, Boeing, NASA, DOD, and DOE.
Job Summary
The Lead Composite Assembly Technician is responsible for assembling, bonding, and finishing composite parts and subassemblies in accordance with engineering drawings, work instructions, and quality standards. In addition to hands-on post-cure operations-including bonding, hardware installation, and final assembly-this role provides daily leadership to assigned technicians to ensure safe, efficient, and high-quality production while supporting workflow coordination, training, and continuous improvement.
Key Responsibilities
Technical
- Assemble, bond, and finish composite parts and subassemblies
- Perform secondary bonding, hardware installation, drilling, trimming, and sanding
- Prepare bonding surfaces and mix/apply structural adhesives per specifications
- Align, fit, and inspect parts to meet dimensional and tolerance requirements
- Follow assembly drawings, travelers, and work instructions
- Complete required manufacturing and quality documentation
- Support rework, repair, and continuous improvement activities
- Adhere to safety, environmental, and quality system requirements
Leadership
- Provide daily direction and task assignments to composite assembly personnel
- Serve as the primary technical resource for troubleshooting bonding and assembly issues
- Train and mentor technicians on proper techniques, safety practices, and quality standards
- Monitor workflow to ensure schedule adherence and efficiency
- Coordinate with production supervisors, engineering, and quality to resolve issues
- Promote a safe, organized, and compliant work environment
- Provide input on performance feedback and serve as acting supervisor when required
Requirements
- Ability to read and interpret engineering and assembly drawings
- Familiarity with hand tools, measuring equipment, and bonding tools
- Understanding of adhesive bonding and surface preparation techniques preferred
- Strong mechanical aptitude and attention to detail
- Ability to work safely with chemicals and adhesives
- Effective communication and leadership skills
- Strong organizational and problem-solving abilities
Education and Experience
- High school diploma or equivalent required
- Prior experience in composite assembly, aerospace manufacturing, or mechanical assembly preferred
- On-the-job training may be provided for entry-level candidates
ACT offers competitive pay, excellent benefits (medical, dental, vision, paid time off, holidays, company-paid life & disability insurance, 401(k) match, and profit-sharing), and a supportive team environment.
ACT is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic.
ACT participates in E-Verify.
California Applicants: ACT collects personal information for hiring purposes. California residents may have rights under the CCPA/CPRA. Contact HR at [email protected] .
Salary Description
$27-$35/hour
Job Title: Administrative Assistant/Sales Reporting Admin
Location: Irvine, CA
Duration: 3 months
Overview
You will be working as an assistant to a Senior Business Support Specialist in Irvine, CA. Responsibilities include, but not limited to, answering telephone, typing, compiling meeting materials, photocopying, faxing, filing, and maintaining/ordering supplies.
Skill Required
Initiative
Flexibility
Organizational and time management
Excellent interpersonal/customer service and communication
Teamwork and collaboration, as well as the ability to work independently
A passion for building relationships
Ability to work across all levels of the organization
Work effectively in a fast paced environment
Maintain confidentiality of information
Attention to detail
Demonstrated ability to continuously learn
Proficient with Microsoft applications, including Word, PowerPoint, and Excel
Experience
One to three years of business experience is preferred.
Location: Placentia CA 92870
Duration: 3 months
State of Credentials Licenses Required:
CA state
Shift/Time Zone:
Monday-Friday rotating Saturdays
Description:
- The Patient Services Representative II PSR II represents the face of our company to patients who come in, both as part of their health routine or for insights into lifedefining health decisions.
- The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Successful applicants may be assigned to a doctors office, a patient service center or as business needs dictate.
- Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Perform verification of patient demographic info initials including patient signature postvenipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fastpaced environment.
- Ability to work independently with minimal onsite supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, oncall and overtime.
- Committed to all Policies Procedures including Company dress code, Employee Health Safety, and Everyday Excellence Guiding Principles.
- Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, valid driver license, and clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and required to cover at Patient Service CenterInOffice Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a highvolume setting.
- Must demonstrate Superior Customer Focus ability to communicate openly and transparently with peers, supervisors and patients ability to accelerate and embrace change and knowledge of our business.
- Training locations may vary based on trainer availability.
Required Education:
- High school diploma or equivalent REQUIRED.
- Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience:
- 3 years phlebotomy experience REQUIRED, inclusive of pediatric, geriatric and capillary collections.
- 2 years in a Patient Service Center environment preferred.
- Customer service in a retail or service environment STRONGLY preferred.
- Keyboarddata entry experience.
Additional Job Details:
Spanish speaking preferred, customer service experience preferred
*At Securian Financial the internal position title is Data Science Sr Con.*
Position Overview
As a Lead Data Scientist at Securian Financial, you are a recognized expert and technical leader within the organization. You will apply deep analytical and machine learning expertise to solve complex enterprise problems while shaping the technical direction of data science and AI initiatives. You seek to understand first, build scalable solutions that drive strategic growth and value, and thrive in a collaborative, teamwork-oriented environment.
You will play a key role in advancing our enterprise AI and advanced analytics capabilities, influencing tooling standards, MLOps practices, and responsible AI adoption across the organization. Our company values innovation, collaboration, and excellence, and we offer a supportive and inclusive environment where diverse perspectives are encouraged and professional growth is prioritized.
Key Responsibilities
Design, develop, and productionize advanced machine learning and AI models in partnership with data engineering and software engineering teams.
Establish and promote MLOps best practices, including experiment tracking, model versioning, reproducibility, CI/CD, and model monitoring using tools such as MLflow and DSpy.
Lead the design and evaluation of AI and generative AI solutions, including LLM-based systems, and agent-based workflows.
Collaborate with cross-functional team to identify, prioritize, and deliver high-impact, data-driven solutions.
Communicate complex analytical and model-driven insights to technical and non-technical audiences through clear narratives, reports, and presentations.
Ensure model quality, robustness, and regulatory alignment through rigorous testing, validation, and explainability techniques.
Drive adoption of enterprise standards for data science, machine learning, and responsible AI.
Identify opportunities for process improvements and automation using advanced analytics and AI techniques.
Lead and mentor more junior data scientists, providing guidance and support in their professional development while working on projects.
Preferred Qualifications
A Master's or PhD degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.
At least 5 years of experience in data science or a related field, with a minimum of 2 years in a project leadership role.
Experience building and deploying production solutions
Experience with MLOps tools and practices, including MLflow (or similar) for experiment tracking and model management.
2+ years of experience in Insurance, actuarial, or a related field
Proficiency in programming languages such as Python
Strong expertise in machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn).
Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
Solid understanding of statistical analysis, data visualization, data wrangling techniques, NLP approaches, ML model selection.
Solid understanding of model approaches to satisfy regulatory requirements regarding explainability/interpretability of advanced AI/ML models
Excellent problem-solving skills and the ability to think critically and analytically.
Strong communication and presentation skills, with the ability to convey complex concepts to non-technical audiences.
Demonstrated ability to manage multiple projects and prioritize tasks effectively.
A passion for continuous learning and staying current with industry trends and developments.
Preferred Skills
Experience with natural language processing (NLP), LLMs, prompt engineering, and advanced ML models.
Familiarity with modern ML debugging, evaluation, and optimization tools such as DSpy or equivalent.
Knowledge of responsible AI practices, including bias detection, fairness assessment, and model risk management.
Knowledge of data governance and data privacy regulations.
Background in finance, healthcare, or other specialized industries.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$111,300.00 - $207,800.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*
Summary
As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.
This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.
You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.
Responsibilities include but are not limited to:
AI Solution Development & Deployment
Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.
Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).
Operational Model Support & Optimization
Monitor model performance, data drift, and operational KPIs.
Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.
Establish measurement frameworks to quantify operational impact of deployed solutions.
Data Engineering & Analytical Execution
Transform structured, semi-structured, and unstructured data into actionable features and insights.
Perform exploratory analysis and visualization to identify operational improvement opportunities.
Collaborate with engineering teams to productionize data solutions.
Stakeholder Engagement & Explainability
Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.
Communicate complex AI methodologies and results clearly to technical and non-technical audiences.
Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.
Required Qualifications
Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.
Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.
Experience building operationalized data science solutions (not just prototypes).
Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.
Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.
Strong ethical judgment with a commitment to responsible and unbiased AI development.
Preferred Qualifications
2+ years of hands-on experience in data science, applied AI, or machine learning.
Experience supporting AI solutions in operational or production environments.
Familiarity with MLOps practices, model governance frameworks, and automation tooling.
Experience working in regulated industries (financial services preferred).
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
This role will help define, schedule, control, and adjust all IT transition tasks of the project.
This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.
Position Responsibilities: · Lead and facilitate the execution of the approved transition plan and report progress to leadership · Serve as primary point of accountability between the System Integrator, internal IT teams, and business stakeholders · Enforce knowledge transfer, documentation, and vendor exit requirements · Ensure operational readiness, security compliance, and disaster recovery preparedness · Identify risks and escalate issues with mitigation recommendations · Manage the scope, risk, issues, deliverables, and schedule of project directly related to all IT technical transition and knowledge transfer tasks · Facilitate and manage the vendor technical transition and knowledge transfer leaders and teams according to the transition project schedule · Work with the Project Managers, Technical Managers and the Program Leadership Group to regularly communicate project status across all organizations · Assign project tasks and coordinate resources; this includes reviewing individual issues and concerns and resolving or escalating them, as needed · Facilitate, communicate, and execute the overall IT technical support transition and knowledge transfer strategy for the project, considering scope, objectives, and constraints · Identify and assess risks related to technical support transition and knowledge transfer and work proactively to mitigate them · Oversee review and analysis of IT technical transition and knowledge transfer documentation, and present findings to IT technical management teams · Work in an Agile environment and understand Agile methodologies · Participate in project meetings, including Agile/Scrum grooming, sprint planning, sprint reviews, and daily stand-ups · Collaborate within an Agile software development process with Software Developers, Subject Matter Experts, and stakeholders Position Qualifications: · 5+ years of IT experience, preferably as an IT Technical Transition Manager, including matrix management experience leading business, vendor, and/or technology teams · 3–5 years of experience in IT management, technical program management, and/or application or infrastructure operations leadership · Demonstrated experience transitioning systems from vendor-led to internally supported, or on-premises to cloud environments · Strong organizational skills and ability to manage multiple testing activities within the program simultaneously · Strong understanding and knowledge of .NET application architectures · Hands-on knowledge of Microsoft Azure, including App Services / Functions, Azure SQL, Storage, and Key Vault, Azure Monitor and Application Insights, and Azure RBAC and managed identities · Experience with Azure DevOps, CI/CD pipelines, and operational monitoring · Understanding of public sector IT governance, security, and compliance requirements · Strong vendor management, stakeholder communication skills and contract enforcement skills · Ability to lead cross-functional technical teams during high-impact transitions · Familiarity with ReactJS-based front ends (support perspective) · Proven experience leading complex IT transitions or transformations · Ability to translate technical risks into executive-level language · Excellent facilitation and decision-making skills · Experience implementing or managing IT service management (ITIL-aligned preferred), Incident, problem, and change management, and/or production support models · Strong documentation and operational discipline · Ability to design and execute phased transition plans · A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field required Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates .
Remote working/work at home options are available for this role.
Duration: 12-month contract (potential extension or conversion)
Location: Hybrid – Houston, TX
Required Pay Scale: $45-$50/hr on W2 ( Need to pay own parking)
***Due to client requirements this role is only open to USC or GC candidates***
We are looking for a Senior Technical Business Analyst with strong experience in digital products, enterprise websites, and Agile delivery. This role blends Business Analyst and Scrum Master responsibilities, supporting digital product initiatives and ensuring smooth collaboration between business, marketing, and technical teams.
This is an excellent opportunity for professionals who have hands-on experience with enterprise CMS platforms, Agile environments, and digital ecosystems.
Role Overview
The Senior Technical Business Analyst will partner closely with the Digital Product Owner and project teams to drive digital product development and Agile delivery. The role requires strong expertise in requirements gathering, backlog management, stakeholder collaboration, and Agile ceremonies.
The ideal candidate brings experience working with enterprise websites, digital marketing platforms, and Adobe Experience Manager (AEM).
Key Responsibilities Business Analyst Responsibilities
- Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
- Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
- Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
- Provide sprint summaries and milestone updates to business and technical stakeholders
- Coordinate with business users to manage testing, feedback cycles, and feature rollouts
- Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
- Remove blockers and support the team to maintain delivery momentum
- Monitor team velocity, sprint health, and workflow improvements
- Promote Agile best practices and foster a collaborative team environment
- Support the Product Owner with sprint goals and stakeholder alignment
- 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
- Strong experience with enterprise websites and digital marketing platforms
- Hands-on expertise with Adobe Experience Manager (AEM) is required
- Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
- Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
- Strong understanding of Agile/Scrum methodologies
- Experience using Azure DevOps or similar backlog management tools
- Ability to write clear user stories and define acceptance criteria
- Excellent communication and stakeholder collaboration skills
- Agile certification (CSM, PSM, etc.) preferred
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
- Health, vision, and dental insurance (single and family coverage)
- 401(k) plan (employee contributions only)
Remote working/work at home options are available for this role.
You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.
Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.
Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.
Account Assistance: Help clients in connecting/linking external accounts on the consumer website.
Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.
Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.
Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.
Multi-tasking: Perform multiple job functions to support service levels and service level agreements.
Qualifications Associate's degree in business or related field or equivalent combination of education and experience.
Minimum of 2 years related customer service experience with proven customer service skills.
Advanced written and verbal communication skills.
Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.
Strong organizational skills with the ability to prioritize tasks.
Strong problem-solving skills and ability to provide options.
Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.
Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.
This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.
It’s why we share the salary range for most of our roles.
However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.
The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.
Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.
We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.
You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.
Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.