Information Technology Jobs in Orange, NJ

Principal Duties/Responsibilities:

* Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to locate root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.

* Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment.

* Independently performs maintenance as per industry standards.

* Works with Planner Scheduler to optimize preventative maintenance procedures.

* May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.

* Complies with 5S and housekeeping standards.

* Leads, drives and participates in CI activities--processes, results and cost savings using CI tools and methodology.

* Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.

* Troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.

* Utilizes predictive maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.

* Updates records and reviews CMMS history and analyzes data.

* Completes and conducts on-the-job training and technical self-study programs for career development.

* Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.

Knowledge, Skills, Abilities, & Behaviors Required:

* High School Graduate or equivalent (GED).

* Associates degree with a Technical focus and 5 years of related experience in specific industry; or, 7 years of experience in specific industry.

* Experience in predictive technologies, precision alignments, and general maintenance of applicable process equipment.

* Understands electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.

* Must be able to use basic hand tools and specialized tools as appropriate.

* Experience in vibration analysis or laser interferometer operations, precision alignments, and maintenance of applicable process equipment.

* May be required to travel.

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

Why Zensar?

We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other—and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (GOAL)—lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!

QA / Quality Engineering Delivery Lead

Location: Secaucus, NJ (Hybrid – 3 days onsite)

Employment Type: Full-time / Contract

Experience: 12–15 years

Domain: Retail

Role Overview

We are seeking a QA / Quality Engineering Delivery Lead to own end-to-end quality delivery while driving QE transformation and modernization initiatives, including AI-augmented testing and intelligent automation frameworks. This role demands a tool-agnostic automation mindset, strong leadership capabilities, and the ability to balance BAU delivery with future-ready QE transformation, leveraging GPT-based testing and AI-led quality practices.

Key Responsibilities:

• Own quality outcomes across programs, releases, and product lines
• Lead day-to-day BAU QA delivery, including:
• Test planning & execution
• Defect management
• Release validation and go/no-go readiness
• Drive QE assessments and build continuous improvement & transformation roadmaps
• Define and execute modern test automation strategies across:
• UI, API, Mobile, and End-to-End (E2E) automation
• Lead AI-augmented testing initiatives, including:
• GPT/LLM-based test case generation
• Intelligent test design and risk-based testing
• Self-healing automation and test optimization
• Promote shift-left and shift-right testing by partnering with:
• Product Management
• Engineering
• DevOps and SRE teams
• Embed quality early in the SDLC through CI/CD and cloud-native testing
• Establish and track quality metrics, KPIs, and dashboards
• Provide clear visibility into quality status, risks, and dependencies for senior stakeholders
• Mentor QA/QE teams and foster a continuous improvement and innovation culture.

Required Skills & Experience

Must Have

• 10–14 years of experience in QA / Quality Engineering
• Proven leadership experience managing QA/QE teams in Agile & DevOps environments
• Strong hands-on expertise in test automation frameworks, including:
• Selenium, Playwright, Cypress (any one or more)
• Exposure to Tricentis Tosca (preferred but not mandatory)
• Solid experience in:
• API & integration testing
• Test data management
• Defect lifecycle management
• Demonstrated experience conducting:
• QE maturity assessments
• Automation ROI analysis
• QE transformation planning
• Ability to manage BAU delivery alongside modernization and innovation initiatives
• Strong Retail domain experience (POS, eCommerce, supply chain, merchandising systems preferred)

AI-Augmented & Intelligent QE (Mandatory Focus)

• Hands-on or leadership experience with AI-driven QE practices, including:
• GPT / LLM-based test case & test scenario generation
• AI-assisted exploratory testing
• Intelligent test selection, prioritization, and impact analysis
• Experience building or adopting intelligent automation frameworks with:
• Self-healing capabilities
• Dynamic locators & adaptive scripts
• Familiarity with:
• Generative AI usage in QE pipelines
• Prompt engineering for test generation
• Ability to operationalize AI in QE, not just PoCs

Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.

All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions.

Zensar values your privacy. We’ll use your data in accordance with our privacy statement located at:

• 
  
• Sorting, and receiving specimens in the department.
  
• Performs routine instrument maintenance on some equipment.
  
• Performs laboratory tasks of centrifuging specimens, printing extra labels, recording data (temperature charts) specimen storage and retrieval.
  
• Preparing reagents and or media in the department.
  
• Preparing specimens at workstations for testing. (Including building worklists, aliquoting specimens into sample cups, checking specimens for clots and fibrin, inoculation, slide preparation)
  
• Performs QA/QC duties as assigned.
  
• Resolves pending lists.
  
• Finds missing samples.
  
• Decontaminates work areas.
  
• Performs weekly radioactive wipe tests.
  
• Maintains files for department records.
  
• Changes gas cylinders.
  
• Follows all PPE requirements and all safety regulations.
  
• Uses the laboratory computer system as well as operates PCs.
  
• Disposes of biohazardous material.
  
• Completes training and competency checklists as appropriate.
  
• This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position.
  

• 
  
• High school diploma or equivalent.
  
• Medical assistant training helpful.
  
• Math and science courses preferred.
  

• 
  
• Must have the ability to establish work priorities and to handle several tasks for maximum workstation efficiency.
  
• Must be able to retain information once learned.
  
• Must interact with other coworkers, internal and external customers with courtesy and respect.
  
• Key Word Search: laboratory, medical
  

• 
  
• Job Description: The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
  
  Under the direction of the area supervisor, perform daily activities accurately and on time.
  
  Maintain a safe and professional environment.
  
  Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  
  Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  
  Maintains required records and documentation.
  
  Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
  
  Job Requirements: Ability to provide quality, error free work in a fast-paced environment.
  
  Ability to work independently with minimal on-site supervision.
  
  Excellent phlebotomy skills to include pediatric and geriatric.
  
  Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  
  Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  
  Must be able to make decisions based on established procedures and exercise good judgment.
  
  Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  
  Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
  
  Capable of handling multiple priorities in a high-volume setting.
  
  Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
  
  Training locations may vary based on trainer availability.
  
  Required Education: High school diploma or equivalent. Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington.
  
  Work Experience: Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience.
  

Principal Duties/Responsibilities:

To Live and Lead Safety

* Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations.

* Implements and actively supports all Beyond Zero initiatives

* Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices

To Inspire and Provide Clarity on Vision and Strategy

* Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives

* Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities

* Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes

To Own Our ATS Culture

* Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect

* Sets a positive, influential standard for others and creates a constructive climate for their team

* Influences with transparency and use participative methods to ensure that decisions are understood and accepted

* Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis

* Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes

To Support Our Employees' Learning and Growth

* Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development.

* Develops, communicates, and executes a Skills Matrix and Technician Training Plan

* Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE)

To Ensure and Drive our Business Results

* Leads and ensures the Operating System is understood, reinforced, and embedded

* Develops and executes a site-specific maintenance plan per ATS standards

* Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives

* Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment

* Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact

* Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts

* Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer

* Drives a continuous improvement methodology and promotes cost savings

* Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues

* Collaborates with sales and operations leadership to increase the scope of services

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* Bachelor's degree in technical, business, or a related field preferred or seven years of operations / maintenance experience

* Three years of supervisory experience with a strong focus on development of employees

* Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change

* Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals

* Solid understanding of manufacturing / assembly work environment

* Business acumen

* Positive influencer with appropriate levels of organization.

* Strong customer focus with the ability to build positive business relationships and show a sense of urgency

Desirable KSAs

* Manufacturing maintenance experience preferred with related certifications and training

* Good understanding of, and/or experience with, proactive/reliability maintenance processes, i.e., Planning/Scheduling, P/M, PdM, and root cause analysis, and continuous improvement methodologies

* Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software

* Time management skills

* Ability to relocate to specified locations

* Excellent communications skills (verbal, written, and presentation)

* Agile, curious learner and authentic, credible teacher

* Financial acumen and knowledge of forecasting and managing budgets

Leadership Core Competencies:

Business and Company Acumen

Lead with honesty and integrity

Build bold and relevant strategies

Welcome and motivate change

Recognize the right outcomes and how they were achieved

Role model safety and wellness

Emotional Intelligence

Provide psychological safety

Be self-aware

Build relationships

Ask for and act on feedback

Respect diverse background and viewpoints

Lead in the Present; Eye to the Future

Commit to accountability

Coach people to their potential

Own talent development and placement

Turn problems into opportunities

Be resilient and flexible

Communicate, Communicate, Communicate

Practice transparency

Build relationships through respect

Be a curious learner and credible teacher

Influence in a proactive, positive way

Ensure cross functional awareness/decisions

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

Principal Duties/Responsibilities:

To Live and Lead Safety

* Manages the Site Safety Program and ensures all policies are being followed by employees

* Drives housekeeping standards, including 5S

* Demonstrates leadership for employee safety and/wellness through Beyond Zero initiatives

To Inspire and Provide Clarity on Vision and Strategy

* Develops and displays a thorough understanding of site-level and company-wide strategic initiatives

* Actively supports positive change, working with the site staff to ensure understanding and effective implementation of new processes and procedures

* Communicates with the team to promote an understanding of the relationship between site actions and results and overall strategic objectives

To Own Our ATS Culture

* Drives day-to-day execution of team-related responsibilities/team priorities using the leadership competencies that support our ATS culture

* Displays behaviors that align with being self-motivated and emotionally intelligent

To Support Our Employees' Learning and Growth

* Manages employee performance and provides development opportunities

* Mentors/coaches employees regarding career planning, training, skills development using ongoing one-on-one communication

To Ensure and Drive our Business Results

* Leads and ensures the Operating System is understood, reinforced, and embedded

* Assists Site Manager in measuring and reporting key maintenance performance indicators including root cause analyses. Delivers on related action items, removes barriers, and addresses issues in order to promote continuous improvement

* Communicates and escalates priorities, issues, and equipment status to the customer as needed, playing a key role in developing and sustaining a positive and profitable relationship with the customer

* Assists Site Manager in managing expenses, such as labor, overtime, and material consumption. Approves any overtime worked by the team.

* Reviews work orders and ensures adherence to work schedules. Identifies and rectifies any gaps.

* Conducts and participates in team meetings as an influential leader.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* Associate's degree or equivalent from a two-year college with a minimum of 3 years of experience in a related field or an equivalent combination of education and experience

* Strong communication skills - verbal and written

* Strong computer skills, including Microsoft applications, web-based applications, and CMMS software

Desirable KSAs:

* Foundational business acumen (understanding contracts and the customer's business, negotiation, billing models, financial experience, relationship building)

* Planner/scheduler experience ideal

Pay Range - $92,324 - $123,100

ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.

ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

Principal Duties/Responsibilities:

* Evaluates non-emergency work requests, develops scope of work, and inspects job location to determine job requirements.

* Estimates labor hours, skillsets, parts, materials, equipment and special tools required to complete proactive jobs in a safe and efficient manner.

* Gathers relevant technical documentation such as drawings, schematics, specifications, spare parts lists from equipment histories, OEM manuals and the Knowledgebase system. Verifies the availability of parts prior to scheduling the job. Arrange for special tools and auxiliary equipment when required.

* Maintains an organized and prioritized work order backlog to determine the next highest priority jobs to be planned next and maintains the Ready Backlog at or above 80%.

* Employs the continuous improvement process to update Job Plans for accuracy and effectiveness.

* Conducts weekly planning & scheduling meetings with Production to determine work order priorities, communicate work order status and alter planned maintenance activities if necessary.

* Creates a Weekly Technician Schedule that includes priority planned jobs and preventative maintenance tasks that utilize 100% of the available technician labor hours.

* Improves work order planning and scheduling effectiveness through the review process and use of the maintenance metrics.

* Maintains records and files essential to meaningful analysis and reporting of maintenance related matters.

* Trains site employees on CMMS and ensures that it is working with integrity and is being utilized.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* Associate Degree required in a technical field with 1-3 years of maintenance scheduling / planning experience and/or 5 - 10 years as a machine repair technician, or equivalent combination of both

* Familiar with industrial manufacturing environment

* Electrical/mechanical aptitude

* Proficiency with computers, maintenance systems, and applications including Microsoft Office

* Excellent verbal communication, facilitation, and presentation skills

* Ability to build and maintain positive, professional relationships

Desirable KSAs:

* Desire to develop leadership attributes

* Experience in job plan development, job scheduling, and work execution

* Project management and capital project experience preferred

* CMRP certification

* Green Belt certification

* STS certification

Competencies:

* Drive & Motivation

* Interpersonal Skills

* Task Management

* Strategic Skills

* Customer Focus

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

A Media Sr Project Manager (SPM) is responsible for the scope, schedule, cost, quality, and client satisfaction of a project throughout its entire lifecycle, from Initiation through Closing phases. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing and performing project management functions on all Broadcast projects, budgets, and scopes. The SPM will act as the person responsible for their assigned projects and have direct control over all project activities. Daily activities include project communications, scheduling, task lists for team participants, managing deliverables from the consulting team, and overseeing the completion of projects. The PM is responsible for completing consulting projects on time, on budget and achieving high levels of customer satisfaction from our customers. Most of this employee's time will be spent managing projects and communicating with all project stakeholders. This person will be helping to constantly improve the established Diversified processes. As the primary interface to the client, the project manager develops a strong long-term relationship. They manage the client relationship, including expectations, communications, and satisfaction.

What You'll Do:

• 
  
  
• Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up.
  
  
• Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings.
  
  
• Provides support and assistance to team members as needed in order help them be successful and get the job done.
  
  
• Ensures appropriate and frequent communication between stakeholders.
  
  
• Resolves destructive conflict.
  
  
• Designs, plans, and coordinates work teams regarding Media and Entertainment's consulting projects
  
  
• Assumes ownership of individual projects and assignments
  
  
• Establishes and maintains communication with Account Executives, Directors, internal and external consultants and subject matter experts, clients, etc.
  
  
• Develops and communicates project updates as required.
  
  
• Provides constant monitoring of labor budgets.
  
  
• Provides and/or directs technical and administrative support to project team members. Develops and maintains all related project schedules.
  
  
• Coordinates all deliverable documentation between all internal and external stakeholders. Facilitate and directs document reviews to assure proper documentation is delivered to the client. Provides punch-list of remaining tasks after substantial completion.
  
  
• Contracts with contractors when necessary.
  
  
• Monitors status of projects including cost, timing, and staffing to ensure timely and accurate completion of projects.
  
  
• Ensure quality and continuous improvement.
  
  
• Coordinates transition of projects to later phase project teams.
  
  

Complexity:

Every project is different, and project stakeholders are different. The SPM needs to negotiate a very complex set of variables between discovery, analysis, conceptual design, and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence, and people management skills. The PM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality, and client satisfaction are a very complex set of variables.

Decision Making Authority:

• 
  
  
• Takes full ownership of project
  
  
  • 
    
    
  • Acts as the single point of responsibility and accountability for the project.
    
    
  • Ensures schedule performance, quality of solution delivered to client, and client satisfaction.
    
    
  • Manages and reports on the project's financials, including ensuring budget performance and profitability. Ensure timely and correct billings to client.
    
    
  • Demonstrates proactivity, responsiveness, and follow through.
    
    
  
  
  
• Communicates decision options to stakeholders and manages those decisions.
  
  
• Manages a complex array of decisions at every point of the project but is rarely the sole decision maker.
  
  

Physical Demands:

The physical demands described here are representative of those that may be met by an employee. The employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

Travel:

Some travel by car and occasional airplane trips should be expected as much of our consulting work is conducted remotely with occasional in-person meetings. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. 10% remote travel is not unusual.

Safety:

When meeting a client in person, Diversified requires PMs to ensure the team is conducting themselves in a safe manner and adheres to our site visit requirements. This may include:

• 
  
  
• Maintain and wear appropriate PPE as the job and tasks require it.
  
  
• Ensure hazards are addressed and rectified in a timely manner.
  
  
• Participate in incident investigations and reporting.
  
  
• Conduct safety walk-throughs on project sites.
  
  
• Prepare safety paperwork as needed including but not limited to JSA, and Site safety Plans.
  
  

What do we require from you?

Education/Certifications:

• 
  
  
• A PMP certification from the Project Management Institute is desired.
  
  
• Other relevant certifications may be required or preferred based on the technology focus of the position. This includes Certified Scrum Master (CSM), demonstrated knowledge of Agile project management, software project management, program management, organizational change, management, and possibly cloud technologies.
  
  

Required/Desired Knowledge, Experience and Skills:

• 
  
  
• 5+ years of experience as a project manager in media technology projects, especially in consulting.
  
  
• Knowledgeable of broadcast operations and technologies.
  
  
• Comfortable with hardware and software-based solutions.
  
  
• Strong verbal and written communication skills.
  
  
• Supervisory and people skills.
  
  
• Ability to manage design/build projects for the Media business unit when not managing consulting projects.
  
  
• The Project Manager shall have the ability and skills to diagnose and resolve complex technical, political and people related problems.
  
  

A project manager typically has these base skills.

• 
  
  
• Has a high level of both written and verbal communication skills.
  
  
• Focused on clients and able to understand how they can use solutions to meet their business needs.
  
  
• Approachable; works well on teams. Is a natural leader.
  
  
• Delegates effectively.
  
  
• Good at setting and managing people's expectations.
  
  
• Personally organized, manages time well, and sets clear priorities. Sets an example for preparation, punctuality, and professional appearance.
  
  
• Excellent at planning.
  
  
• Forecasts and manages risks.
  
  
• Problem solver who can remain effective in tense situations.
  
  
• 5+ years of experience in managing complex broadcast infrastructures / projects ($10-30M) + matrix managing > 6 professionals + Fiscal Management of >$1M in assigned annual budgets.
  
  
• Demonstrated knowledge of broadcast technology, equipment, facilities, and production systems used in the Media and Entertainment / Broadcast industry. Formats include high-definition, UHD and HDR video systems deployed using analog, SDI and SMPTE 2110 IP transport protocols.
  
  
• Understanding of TCP/IP routing, ACL's, QoS, VLAN's and Wireless Access Points.
  
  
• Certified Scrum Master = a definite plus.
  
  
• Proven track record of successfully completing engineering projects.
  
  
• A clear understanding of project phases Program, Conceptualization, Schematic Design, Design Development, Construction and Commissioning.
  
  
• A thorough, demonstrable understanding of the consulting process including discovery, business analysis, gap analysis, workflow documentation, conceptual system diagrams, and development of roadmaps, presentations, and written narratives for project findings. Aware of systems integration as well as architectural and construction drawings and specifications.
  
  
• Detailed oriented, independent, self-starter
  
  
• Exceptional time management skills with a track record for meeting deadlines
  
  
• Excellent communication skills
  
  
• Ability to analyze complex issues and communicate concise succinct messages
  
  
• High level of problems solving and technical troubleshooting skill
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

The installation technician is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for the bulk of the actual work that gets done in our clients buildings. The install tech needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our drawing packages to create the basis of the finished systems. This installation can include displays, projectors, loudspeakers, microphones, equipment racks, etc. Will also provide advice and guidance to Associate Installation Technicians as necessary.

Location: Must live in the Washington DC - VA area.

What You'll Do:

• 
  
  
• Perform structured cabling installation: pull, terminate, label, and dress cables per project documentation and standards.
  
  
• Complete physical installation and wiring of AV devices (displays, speakers, microphones, cameras, control interfaces, etc.).
  
  
• Assemble, populate, and dress equipment racks with a high degree of workmanship and adherence to design documents.
  
  
• Solder and terminate connectors according to project specifications and accepted industry practices.
  
  
• Execute light physical construction tasks as required (e.g., blocking, mounting surfaces, hardware installation).
  
  
• Follow Diversified's installation procedures, quality guidelines, and safety protocols with minimal deviation.
  
  
• Maintain accurate daily records: timesheets, daily field reports, checklists, and as-built documentation.
  
  
• Collaborate effectively with Project Managers, Engineers, and Lead Technicians to ensure project milestones are met.
  
  
• Represent Diversified professionally on active job sites, including client and construction environments.
  
  
• Actively participate in ongoing training and skill development toward advancing technical proficiency.
  
  

Complexity:

This level of technician will be responsible for performing tasks on clients job sites with little supervision. On smaller projects this position may be responsible for the coordination with clients, contractors and subcontractors.

Decision Making Authority:

This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general the project manager and a site supervisor are available to answer questions. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites.

Physical Working Environment:

Physical Demands:

The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 60% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

Travel:

Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis.

What You'll Bring:

Education/ Certifications:

* High school or GED equal
* AVIXA CTS Certification is desired.
* Must have a valid drivers license and adhere to our insurance requirements
* OSHA 30 Certificate is highly desired. (NYC OSHA30 is desired)
* Other relevant certifications may be required or preferred based on the technology focus of the position.

Required Skills/Qualifications:

• 
  
  
• 1+ years as an associate technician and/or fabrication technician or related industry experience.
  
  
• Proven ability to perform core AV installation tasks with minimal direct instruction.
  
  
• Competency with hand tools, power tools, and installation materials required for AV integration.
  
  
• Strong understanding of cabling types, termination techniques, and device mounting requirements.
  
  
• Ability to interpret functional design drawings, cable riser diagrams, and architectural drawings.
  
  
• Comfortable working on ladders, lifts, and in construction environments.
  
  
• Strong work ethic, attention to detail, and commitment to quality workmanship.
  
  
• Effective communication skills and ability to collaborate within a project team.
  
  
• Flexibility and adaptability to evolving site conditions and project priorities.
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.