Information Technology Jobs in Ojus, FL

FULL-SERVICE SHOPPER

Start earning quickly with a flexible schedule

Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people's day.

Shoppers make it all happen—sign up now to help create a world where everyone has access to the food they love.

As a full-service shopper, you'll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It's that simple.

What you get as a shopper:

• Start earning quickly on a flexible schedule*
• Weekly pay with the option of instant cashout
• Potential to earn tips
• Special earnings promotions

Basic requirements:

• 18+ years old (21+ to deliver alcohol)
• Eligible to work in the United States
• Consistent access to a vehicle and a recent smartphone

Additional information:

Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.

Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Review the Independent Contractor Agreement here

*Subject to availability of batches in your area.

FULL-SERVICE SHOPPER

Start earning quickly with a flexible schedule

Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people's day.

Shoppers make it all happen—sign up now to help create a world where everyone has access to the food they love.

As a full-service shopper, you'll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It's that simple.

What you get as a shopper:

• Start earning quickly on a flexible schedule*
• Weekly pay with the option of instant cashout
• Potential to earn tips
• Special earnings promotions

Basic requirements:

• 18+ years old (21+ to deliver alcohol)
• Eligible to work in the United States
• Consistent access to a vehicle and a recent smartphone

Additional information:

Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.

Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Review the Independent Contractor Agreement here

*Subject to availability of batches in your area.

Now Hiring! Director of Business Operations.

Job type: Exempt/Full-Time.

Salary: $125k-$165k.

Location: Miami, FL, with travel required up to 50%.

Who Are We? Rocket Youth

Rocket Youth owns and operates a growing portfolio of youth sports, enrichment, and after-school businesses across the United States. Our platform is intentionally multi-brand and multi-location, with each business maintaining its unique identity and local market focus.

We are highly acquisitive, completing approximately 10–15 acquisitions per year. Most of our companies are founder-led, with experienced local operators managing day-to-day operations.

Rocket Youth provides operational leadership and support services to improve performance and scale. These services span marketing, CRM, analytics, M&A, and De Novo expansion, accounting, finance, HR, capital, and more.

Summary:

As Director, Business Operations, you will own the performance of a portfolio of recreational businesses, initially focused on gymnastics and swimming schools, with the opportunity to expand into other divisions based on your performance.

You will not manage daily operations at the individual locations. You will set direction, diagnose issues, drive execution through local leaders, and be accountable for results.

You will have authority to make changes, but that authority should be used with judgment, because many of our local operators are founders and partners in their respective businesses – a core tenet of our partnership model.

What's in it for you?

• Competitive salary.
• Remote may be considered.
• 401(k).
• Health, dental, and vision insurance.
• Life and disability insurance.
• Employee discounts.
• PTO and more.

What You'll Do:

Portfolio Oversight

• Manage an initial portfolio of ~5 businesses, scaling to 10–15 in steady state.
• Oversee a mix of single- and multi-location operators with varying systems and maturity levels.

Own Business Performance

• Hold full P&L responsibility across your portfolio.
• Set strategic priorities and roadmap (locally and portfolio-wide).
• Identify underperformance and business risks early and take corrective action.
• Run monthly operating reviews with partners and the executive team.

Grow Enrollment & Revenue

• Increase enrollment volume without compromising safety or customer experience.
• Improve class utilization and schedule efficiency.
• Own pricing and promotional strategy.
• Introduce new programs, formats, and SKUs as appropriate.
• Lead new location launches from planning through post-opening performance.
• Partner weekly with marketing to ensure effective execution.

Improve Lead Conversion

• Increase speed-to-lead and follow-up discipline.
• Improve lead → trial → enrollment conversion.
• Strengthen local sales processes and accountability.
• Ensure marketing demand converts into enrollments.

Reduce Churn & Increase Lifetime Value

• Identify root causes of customer attrition.
• Improve onboarding and early engagement.
• Implement retention and "save" strategies.
• Reactivate churned customers.
• Cross-sell additional programs.

Labor & Organizational Effectiveness

• Redesign org structures when needed.
• Clarify roles across coaches, admin, and leadership.
• Align staffing with schedules and enrollment demand.
• Improve labor productivity without compromising culture or safety.
• Hire, replace, or upgrade local leadership when necessary.

Lead Turnarounds

• Diagnose root causes of underperformance (leadership, pricing, funnel, labor, etc.).
• Develop and execute turnaround plans.
• Drive execution through local leaders.
• Step in decisively when needed, without assuming daily operations.

Integration, Safety & Corporate Interface

• Support M&A integration of newly acquired businesses.
• Implement HQ systems and processes across portfolio (e.g., UKG, Ramp, GHL).
• Enforce safety standards and compliance.
• Serve as primary liaison between operators and HQ.
• Manage vendor, landlord, and CMS provider relationships.
• Standardize and improve CMS usage.

Performance Metrics

• Enrollment Growth.
• Revenue Growth.
• EBITDA Growth.
• Lead Conversion.
• Retention & Churn.
• Reactivation.
• Class Utilization & Schedule Efficiency.
• Labor Productivity.

• Requirements:

Experience

• Experience leading multi-unit, brick-and-mortar businesses.
• Preferred: Experience operating gymnastics businesses.
• Alternatively: Experience running service-based, youth/family-oriented retail, sports, education, or entertainment businesses.
• Experience with membership, subscription, or class-based business models preferred.
• Demonstrated history of driving growth through volume (not just pricing).
• Experience operating in SMB environments with imperfect systems.

Work Environment Expectations

• Comfortable working with founder-led businesses and strong personalities.
• Ability to operate in non-standardized systems.
• Willingness to support peak demand periods (after school, evenings, weekends).
• Commitment to safety and customer experience as non-negotiables.
• Execution-focused mindset.

• Skills & Knowledge

Business & Financial Acumen

• Strong P&L ownership and operational management.
• Understanding of enrollment-driven and capacity-constrained business models.
• Knowledge of pricing strategy, promotional planning, and revenue optimization.
• Labor planning and productivity optimization.

Leadership & Execution

• High emotional intelligence (EQ).
• Strong judgment and bias for action.
• Ability to influence and overcome strong opinions.
• Skilled at driving results through others (not acting as an external advisor).
• Comfortably making firm decisions when necessary.

Operational & Systems Knowledge

• Experience with non-standardized or developing systems.
• Familiarity with CMS platforms and operational software.
• Ability to improve processes and drive standardization.
• Strong turnaround and change-management capability.

RY is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

The Claims Analyst reports to the Claims Department Manager of the MWG-International Division. The position is a non-exempt, hourly role and is located at 75 Valencia Avenue, Suite801, Coral Gables, Florida 33134.

GENERAL JOB DUTIES AND RESPONSIBILITIES:

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Processing and adjudication.
• Analyzing the claims to properly adjudicate it according to the policy benefits and limitations.
• Responsible for all emails and phone calls with clients and agents regarding the assigned cases.
• Responsible for investigating any medical information needed to properly process a claim by requesting medical records or any other document needed to providers and/or insureds (USA, Latin American and/or the Caribbean) to make a determination on the claim submitted.
• Responsible for writing and submitting letters of denial to insureds, letters of
• exclusionary riders or cancellation of coverage to the Insured when necessary.
• Prepare medical evaluations for cases on excess of $1 or on any cases in which a
• retroactive exclusionary rider needs to be applied.
• Communicate to Insured on a formal letter of any Lloyd's decision regarding an appeal of a
• claim.

EXPERIENCE AND EDUCATION REQUIREMENTS:

• Requires high school diploma or general education degree or equivalent or 1 year of related experience.
• Medical knowledge to be able to analyze a medical claim submitted to determine eligibility.
• Communication skills – verbal, written and listening skills
• Knowledge of Microsoft outlook, excel and word.
• Each employee must pass a drug screen.
• Reports must be received from criminal background investigation and review of work references.
• Must be capable of maintaining regular attendance.
• Must be capable of performing the essential job functions of the position, with or without reasonable accommodations

WORKING ENVIRONMENT:

• Must be able to perform in a very high paced environment and professionally handle interruptions.
• Must have the ability to work under minimal supervision.
• Must be able to prioritize projects, work multiple projects simultaneously, and meet project deadlines.
• Must possess excellent problem-solving skills and have keen attention to details.
• Must demonstrate strong written and verbal communication, interpersonal, and relationship building skills.
• Must be able to handle stressful situations appropriately.
• Must maintain confidentiality and privacy in every aspect of the job.

JOB ESSENTIAL REQUIREMENTS:

The following are job functions that an employee must be capable of performing with or without reasonable accommodation.

• BILINGUAL REQUIRED: Must be able to read, write, and speak English and Spanish.
• Must have basic typing skills
• Must be able to work as scheduled.
• Must possess sight and hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position as stated above can be fully met.
• Must be able to bend, stretch, reach, and sit or stand at a desk during 85% of the workday.
• Must be able to lift, stoop, and carry small equipment items and supplies, possibly weighing up to 20lbs.

REASONABLE ACCOMODATIONS:

Morgan White Group will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job, unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Morgan White Group.

EQUAL OPPORTUNITY EMPLOYER:

MWG is an Equal Opportunity Employer, committed to the principles of the EEOC. All employment decisions are based upon each person's qualifications, abilities, and performance. Our company works to provide an environment where human dignity prevails and all employees and applicants for employment receive equal consideration and fair treatment, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About AileyCamp Miami 2026:

June 15 - July 25, 2026

AileyCamp Miami is a summer day camp where middle school students are immersed in dance as a physical activity that, in addition to expanding aesthetic awareness, fosters athletic ability and skills demanded. As a result, campers increase confidence, self-esteem, leadership skills and enjoy a variety of social activities. Each summer up to one hundred students, who reside in Miami-Dade County and are currently enrolled in the 6th, 7th, or 8th grade (ages 11 to 14) at a Miami-Dade County Public School at the time of application, are selected. Prior dance training is not a consideration for admission.

About the Adrienne Arsht Center for the Performing Arts of Miami-Dade County

The Arsht proudly serves as the cultural pulse of Miami – the heart of magical live arts experiences that spark the imagination and connect people to one another. Whether on our stages or in your neighborhood, the Arsht is alive year-round with international artists, innovative programming from resident companies and local arts partners, free community events that reflect Miami's unique identity and more than 100 culturally diverse and impactful learning experiences for 80,000 children every year.

Since opening in 2006 in the heart of downtown, the Arsht, a 501(c)(3) non-profit organization, has been recognized as a leader in the city's cultural transformation, a catalyst for billions of dollars in new development and a host venue for historic events. The 300+ annual Arsht events include a robust series of touring Broadway musicals direct from New York, star-studded jazz and classical music concerts curated for South Florida, a major annual Flamenco Festival and an award-winning Miami-based theater program. In addition, Family Fest, Gospel Fest Miami, Art + Mind Day, Heritage Fest and our LGBTQ+ Pride celebration are among dozens of free events that bring people from all corners of our community together. For more information, visit .

We are currently looking for the following:

• Camp Administrator
• Administrative Assistant
• Creative Communications Instructor
• Personal Development Instructor

Please visit Jobs | The Arsht for the complete list of current openings and how to apply.

US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor

Must have: Spanish is hugely required

Role: IT Retail Field Tech

Location: Miami, Florida(Onsite)

Duration: Direct Hire

Job Description:

· Provide first point of contact for support issues at all stores.

· Able to travel daily between stores.

· Elevate complex issues/problems to appropriate team members

· Troubleshoot and correct problems on site

· Perform scheduled hardware and/or software installations.

· Assist stores with:

o Desktop applications, maintenance, and troubleshooting.

o Network Equipment installation and troubleshooting (routers, switches, access points)

o Software installation and troubleshooting (SAP application, MS Office, Up-shop scale system, Windows etc.

o Configure and/or troubleshoot Zebra handhelds, network and label printers.

· Work to gather information, or resolve issue independently or collaboratively

· Quickly learn and retain relevant system knowledge

· Support stores during Go live opening week.

· Respond to customer inquiries and problem solving in a professional and effective manner

· Provide feedback to manager regarding service failures or customer concerns

A reasonable, good faith estimate of the $45k/Annum to $55k/Annum with Benefits for this position.

Position Title: Strategy and Planning Senior Manager

Department: General Secretariat

Reports to: General Secretariat with dotted line to Chief Finance and Administration Officer

Position based in: Concacaf Headquarters, Miami

COMPANY INFORMATION:

We are the Confederation of North, Central America, and Caribbean Association Football, one of six continental confederations of FIFA (Fédération Internationale de Football Association). Concacaf serves as the governing body of football in this part of the world. It is composed of 41 national associations united by the passion for football, from Canada in the north to Guyana, Suriname, and French Guiana in the south.

Concacaf is committed to develop, promote and manage football throughout the region.

POSITION PURPOSE:

The Strategy and Planning Senior Manager , under the supervision of the General Secretary leads the development, implementation, and monitoring of Concacaf strategic plans, ensuring alignment between long-term vision, operational execution, funding requirements, and stakeholder expectations.

The role identifies key internal and external strategic opportunities and risks, leads key strategic projects involving multiple stakeholders, and consolidates data, research and insights to support informed decision-making, . Working collaboratively across departments, the role translates strategic priorities into key actionable plans with clear measurable outcomes.

ESSENTIAL FUNCTIONS:

• Assist in the development of the Concacaf long-term strategy, multi-year plans, and annual operational plans.
• Translate strategic objectives into clear priorities, initiatives, KPIs, and performance measures.
• Coordinate strategic planning cycles across departments to ensure alignment and accountability.
• Monitor delivery of strategic initiatives and provide regular progress reporting to senior leadership.
• Develop and maintain performance frameworks, dashboards, and reporting tools to track organizational effectiveness.
• Analyze internal and external data to identify trends, risks, opportunities, and performance gaps.
• Support evidence-based decision-making through strategic analysis, scenario planning, and business cases.
• Define and maintain strategic governance processes, including calendars, review cadences, and escalation mechanisms.
• Facilitate cross-functional prioritization to balance strategic impact, capacity, and financial constraints.
• Ensure alignment between strategic priorities, operating plans, and budget allocations in close coordination with Finance.

Governance & Board Support

• Prepare high-quality strategy papers, reports, and presentations for the General Secretary's office.
• Ensures strategic alignment with the confederation's policies and regulatory obligations.
• Support and contribute to planning sessions and strategy reviews.
• Support with stakeholder & sector engagement.
• Work cross-functionally across the organization to ensure join-up planning.
• Engage with external stakeholders to align strategic priorities.
• Support funding submissions and accountability reporting linked to strategic outcomes. Support the identification, escalation, and reporting of strategic risks and issues to senior leadership and governing bodies.
• Ensure consistency of strategic messaging and performance narratives across Board materials, reports, and leadership communications.

Continuous Improvement & Change

• Identify and drive opportunities to improve planning processes, organizational effectiveness, and strategic capability.
• Support change initiatives and organizational transformation programs, ensuring alignment with strategic priorities.
• Embed a culture of strategic thinking, accountability, and continuous improvement across the organization.
• Support the development and adoption of best practices, tools, and methodologies to enhance planning, performance management, and execution discipline.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities

• Bachelor's degree in business administration, finance, or related field. MBA is preferred.
• 7+ years of experience in Strategy and Planning positions in the sports industry, preferably within the football industry.
• Proven experience in business model innovations.
• Experience in policy and strategy implementation for short and long-term results.
• Knowledge of business planning and financial performance measures.
• Strong understanding of sports governance, funding models, and public or not-for-profit accountability.
• P&L management and strong analytical, problem-solving, and critical thinking skills.
• Strong knowledge of corporate finance and basic accounting.
• Experience supporting senior leadership and governing bodies (e.g., Board, Council, Committees) through strategy development, performance reporting, and decision support.
• Outstanding quantitative, financial, research, modeling, and presentation skills (inclusive of strong proficiency in excel and presentation platforms).
• Proven experience translating strategy into actionable plans, KPIs, and delivery roadmaps, and supporting organizational change and adoption.
• Ability to influence others outside of own job area regarding policies, practices, and procedures.
• The right candidate will be able to explain, and where needed, defend her/his analysis both verbally and in writing.
• Strong negotiation skills.
• Excellent interpersonal communication and presentation skills with a proven track record working with internal and external stakeholders.
• Ability to handle multiple projects simultaneously while working both as part of a team and independently.
• Experience working in an international, multi-stakeholder environment, preferably within federated or member-based organizations.
• Excellent oral and written communication skills. An ideal candidate is bilingual (English or Spanish/French).
• Experience working and multitasking in a dynamic, fast-paced environment.
• Candidate must have the flexibility to travel nationally and internationally for the performance of his/her duties. Approximate travel requirement: 10 to 15%

Due to the cyclical nature of the sports and entertainment industry, the employee may be required to work varying schedules, including game nights, to reflect the business needs of the company.

This job description in no way implies that the duties listed here are the only ones the employee can be required to perform. The employee is expected to perform other tasks, duties, and training as dictated by their supervisor.

Concacaf provides comprehensive benefits offerings to all full-time employees. Our benefits are competitive according to the market.

Concacaf is an equal opportunity employer, and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability, or any other classification protected by law.

If you are interested in applying for this position, please send an updated CV to

All applicants must be legally authorized to work in the United States and will be required to submit proof of such eligibility.

About the job

We are working with a market leading company who are seeking to hire a Law graduate with a background in M&A in Miami. This position is a great opportunity to join a growing company and gain exposure to all facets of the M&A industry including Insurance.

Responsibilities include:

• Support M&A transactions by coordinating closing actions and preparing key documents, including closing checklists, certificates, and memoranda.
• Draft and review legal documents.
• Due diligence support. Collecting, organizing, and reviewing corporate documents, contracts, and other materials from target companies.
• Draft and edit ancillary documents (NDAs, consents, officer certificates, closing checklists, etc.) under attorney supervision.

About you:

Industry experience is preferable. A background or education in M&A/Corporate Law is desirable.

• Excellent communication skills
• Strong analytical abilities
• Team-oriented mindset
• Creative, flexible, and solution-driven
• Self-starters who are intellectually curious
• Have the ability to manage multiple workstreams in a fast-paced environment

For more information on this role, please contact:

BASIC PURPOSE: Responsible for turning the reservation system strategy roadmap into specific scope / features and for organizing those items into a backlog for their team. Analyze available data, experiment as required, and determine which capabilities are most likely to achieve the business objectives defined in the product strategy. Work in heavy collaboration with stakeholders and with an understanding of our business model.

POSITION RESPONSIBILITIES:

• Serve as the Owner and primary author to document improvement themes in confluence, epics in Jira, and stories / tasks in Jira with complete description, business rules and acceptance criteria to make sure objectives and vision are clear.
• Collaborate with the cross-functional delivery team during team ceremonies and represent the product management viewpoint.
• Lead design thinking sessions with the delivery team and relevant stakeholders to clarify problem statements and objectives, identify potential solutions, and paths for investigation / experimentation / execution.
• Emphasize \"fast feedback\" within the team by being available to answer questions.
• Work closely with stakeholders to understand business needs and how users interact with reservation system product to incorporate into the product backlog.
• Utilize data and experimental evidence to generate and prioritize high-value backlog items using a value vs effort analysis.
• Collaborate with portfolio and business relationship management teams to size and prioritize requests for new deliverables.
• Collaborate with architect owner and delivery coach to ensure that all team members are aware of the team's approach, progress, upcoming activities, and potential blockers.
• Facilitate demos to senior stakeholders as needed to serve as an \"information radiator\".
• Lead the execution of UAT testing by facilitating end-to-end testing as required.
• Perform other job-related functions as assigned.

KNOWLEDGE AND EXPERIENCE:

EDUCATION: Bachelor's Degree in Business Management, Computer Science, Industrial Engineering, or other related field of study; or any combination of relevant work experience and education.

EXPERIENCE: Minimum 3 years' of experience in the product management space in the role of Agile Product Owner, Experience with cruise, and travel industry a plus

KNOWLEDGE & SKILLS: Excellent written and oral communication skills. Knowledge of modern product delivery practices (agile, lean, etc.) where product design and delivery are parallel activities. Knowledge of value canvasing and business case development. Ability to form essential links/partnerships between product owners and the team. Ability to adapt to a dynamic environment. Able to prioritize and execute tasks in a high-pressure, fast-paced environment. Keen attention to detail. Strong initiative, priority setting, and collaboration skills. Knowledge of product discovery approaches and conducting end-user research. Knowledge of Microsoft Office Products, Jira, Confluence, and SQL querying a plus. Ability to effectively persuade, influence and motivate in order to achieve objectives. Knowledge of design thinking and ability to facilitate design thinking workshops. Knowledge of hypothesis driven development and product experimentations

Job Title: Order Processing Specialist

Location: Miami, FL (Wynwood) – Hybrid Schedule (Onsite Tuesday, Wednesday & Thursday)

Pay Rate: $26/hour

Employment Type: Temp-to-Perm

Start Date: ASAP

About the Opportunity

A fast-growing consumer goods company is seeking a detail-oriented and systems-savvy Order Processing Specialist to join its Operations team in Miami. This role plays an important part in ensuring smooth order management and communication between Sales, Operations, Finance, and warehouse partners.

The ideal candidate is highly organized, analytical, and comfortable working across multiple systems. This role is perfect for someone who thrives in a fast-paced environment and enjoys working with data, processes, and cross-functional teams to ensure orders are processed accurately and efficiently.

Key Responsibilities

Order Management & Processing

• Process customer orders across internal systems, business partners, and customer platforms
• Review incoming orders for accuracy, contract compliance, and adherence to business guidelines
• Enter order and financial data into systems to ensure timely processing and shipment
• Coordinate with warehouse teams to ensure orders ship on schedule

Customer & Partner Coordination

• Resolve order processing and invoicing issues, escalating when necessary
• Address customer concerns related to shipping delays or damaged goods
• Update customers with order details including shipping information and tracking numbers
• Maintain and update customer records including ship-to addresses and contact lists

Financial & Data Support

• Work with Finance to resubmit past-due invoices and update payment status from customer portals
• Ensure a high level of data accuracy and quality control across all order documentation
• Maintain consistent documentation and validation of completed work

Operations Support

• Maintain operating and quality standards aligned with service objectives
• Assist with additional operational projects as assigned

Qualifications

• Bachelor's degree in Business, Finance, or a related field preferred
• 0–3 years of experience in order processing, invoicing, data entry, or customer operations
• Strong proficiency in Microsoft Excel (candidates will complete an Excel assessment)
• Experience working with ERP systems such as NetSuite, SAP, or similar platforms is a plus
• Basic familiarity with EDI order processing is highly preferred
• Experience coordinating with shipping vendors such as FedEx, UPS, or freight carriers is a plus
• Strong attention to detail with fast and accurate data entry skills
• Excellent written and verbal communication abilities
• Ability to manage multiple priorities in a fast-paced, performance-driven environment
• Positive, collaborative team player with a proactive and solutions-oriented mindset

Preferred Background

Candidates with experience in consumer goods, retail, or product-based companies are strongly encouraged to apply. This role is ideal for someone who enjoys working within operational systems and contributing to the efficiency of a growing organization.

Please submit your resume in Word format for immediate consideration.

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