Information Technology Jobs in Oak Brook, IL

About Covista


Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

For more information, visit and follow us on LinkedIn, Instagram and YouTube.

The role is responsible for promoting student success through accurate and responsive advisement in student finance and service-related areas, providing support and advocacy as needed for students throughout the student lifecycle. This position is responsible and accountable for the advisement of students within their group and serving as a primary point of contact for the student(s) within their assigned portfolio. Supports students with Financial Aid advising and awareness of overall financial literacy to succeed in their educational goals. Function as a role model for our Covista values and fosters a culture of CARE consistent with our mission, vision, and purpose.

Responsibilities

• Supports the new student intake process by working with admissions to answer incoming student questions, provide a thorough review of program and student costs, and outline all possible options to fund their education.

• Create and confirm an accurate financial plan by establishing timeframes to complete any application process to be financially prepared to start and stay in school. Continuously reviews student accounts to advise students on their financial eligibility.

• Responsible for maintaining student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication with students and internal stakeholders to Student Finance

• Using a high level of discretion and independent judgment continuously evaluates the financial plans throughout the student lifecycle and makes appropriate adjustments to ensure successful student outcomes.

• Utilizes appropriate systems and student data to confirm and track accurate enrollment, persistence, and graduation information for assigned students.

• Accurately and thoroughly documents all interactions in the appropriate institutional systems.

• Analyzes student data to identify triggers, indicating a need for proactive outreach to understand challenges and successes better. Coaches students to explore alternatives to overcome barriers to persistence or graduation. Makes appropriate resource referrals when necessary.

• Collaborates with other departments and functional areas to deliver an optimal student experience from inquiry to graduation.

• Maintain a thorough understanding of all Title IV programs, policies, and procedures, including institutional and international, federal, and state regulations. Complies with applicable international, federal, and state laws.

• Identifies opportunities and solutions that improve current methods and actively participates in the change of a constantly evolving organization. Promote student self-service tools during advising sessions and new student orientation.

• Engages students through a variety of communication channels. This may include video advising, inbound student calls, and proactive outreach to students to deliver first contact resolution.

• Performs other duties as assigned

• Complies with all policies and standards
  
  

• Bachelor's Degree Required.
• Outstanding customer service skills with 1+ years of customer service or related experience Required.
• 1+ years of experience in Higher Education Preferred.
• Experience with Student Financial Aid software application Preferred.
• Ability to work a variety of office hours, including evenings, weekends, and travel as needed.
• High level of interpersonal, communication, and problem-solving skills.
• Ability to work independently as well as function as part of a team.
• Must be a self-starter with the ability to prioritize effectively.
• PC skills in Microsoft Office, Internet applications, and database software.
• Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid).
• Self-motivated and willing to take ownership of and quickly resolve complex issues.
  
  

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $20-25/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays
  
  For more information related to our benefits please visit:
  
  

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

About the Company

HSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: Function:

• Has overall responsibility for the strategic leadership and operational excellence of the service department.
• Builds scalable infrastructure, implements efficient processes, and fosters a culture of continuous improvement to support long-term customer relationships and business growth.
• Ensures the delivery of high-quality post-sale support through effective service request management, field service coordination, and customer satisfaction initiatives.

Primary Responsibilities:

Strategic Service Leadership

• Defines and execute a long-term vision for the service organization that aligns with company goals and customer expectations.
• Leads initiatives to improve service delivery, reduce equipment downtime, and enhance customer experience.
• Establish and monitor service performance metrics, driving accountability and operational excellence.

Service Operations Management

• Oversees the full lifecycle of service requests, ensuring timely, accurate, and professional resolution.
• Directs field service teams and technical support staff, optimizing scheduling, resource allocation, and responsiveness.
• Ensures compliance with warranty policies, service agreements, and industry regulations.

Customer Experience & Satisfaction

• Champions a customer-centric approach across all service functions.
• Implements feedback mechanisms, satisfaction surveys, and follow-up protocols to measure and improve service quality.
• Serves as a senior escalation point for complex service issues and high-value customer relationships.

Secondary Responsibilities:

Process & Infrastructure Development

• Designs and implements scalable service processes, workflows, and systems to support growth and efficiency.
• Builds infrastructure where gaps exist, creating structure in areas of ambiguity and evolving needs.
• Leads digital transformation efforts within the service department, including CRM and service management platforms.

Team Development & Leadership

• Recruits, trains, and mentors a high-performing service team, fostering technical expertise and leadership capabilities.
• Conducts performance evaluations, succession planning, and professional development initiatives.

Reporting & Analytics

• Delivers executive-level reporting on service performance, customer satisfaction, and operational trends.
• Uses data-driven insights to inform strategic decisions and continuous improvement efforts.

Cross-Functional Collaboration

• Partners with engineering, sales, and product teams to ensure service readiness for new product launches and customer feedback integration.
• Represents the service function in leadership meetings and strategic planning sessions.

Position Requirements:

Education & Experience

• Bachelor’s degree in Engineering, Business Administration, or related field desired.
• Minimum 10 years of experience in service operations, with at least 5 years in a senior leadership role within an OEM manufacturing or industrial environment as a Service Manager.
• Proven experience managing technical service teams and developing service infrastructure.

Skills & Competencies

• Strategic thinker with strong operational execution capabilities.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in CRM, ERP, and service management platforms.
• Strong analytical skills and ability to interpret complex data sets.
• Deep understanding of machinery, industrial equipment, or technical service environments.

Other Requirements

• Ability to travel to customer sites, manufacturing facilities, and industry events as needed.
• Comfortable working in fast-paced, evolving environments and creating structure where ambiguity exists.
• Demonstrated resilience and adaptability in navigating change and leading through uncertainty.

HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

About the Company

Summary

Our client is a luxury fashion brand known for elegant and timeless collections. Their designs have been worn by celebrities and customers around the world.

We are seeking a detail-oriented and highly motivated Merchandising Assistant to support our Merchandising team. This role will play an essential part in ensuring our product assortments, line sheets, and seasonal strategies align with brand vision and customer needs. The ideal candidate is organized, proactive, and passionate about merchandising.

About the Role

Key Responsibilities

• Assist with the preparation of line sheets, product catalogs, and seasonal assortments.
• Support the merchandising team in analyzing sales, inventory, and trend data to inform product decisions.
• Maintain product information accuracy across internal systems and external platforms.
• Collaborate with cross-functional teams (design, production, sales, and marketing) to ensure timely sample management, product launches, and promotional campaigns.
• Monitor competitor assortments and industry trends to provide insights and recommendations.
• Provide administrative support, including scheduling, data entry, and reporting.
• Work with sales team to manage monthly assortments.
• Negotiation skills.
• Familiarity with vendor & costing managements.

Qualifications

• Bachelor’s degree in Fashion Merchandising, Business, or related field (or equivalent experience).
• 1–2 years of experience in merchandising, buying, or product coordination (internships considered).

Required Skills

• Strong analytical skills with proficiency in Google and reporting tools including intermediate data analysis.
• Excellent organizational skills and attention to detail.
• Ability to multitask and manage deadlines in a fast-paced environment.
• Strong communication and collaboration skills.
• Knowledge in fashion, trends, and customer experience.
• Knowledge of fashion production timelines – understanding how design, sourcing, and production phases align with merchandising.
• Visual presentation skills – ability to create polished line sheets, decks, and merchandising boards for sales teams.
• Problem-solving mindset – resourcefulness in handling shifting timeline or last-minute assortment changes.
• Relationship management – ability to work effectively with vendors, buyers, and cross-functional teams.
• Adaptability to fast-paced environments – thrives under pressure and remains detail-oriented while juggling multiple deadlines.

About the Company

HSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: the Role

The Service Engineer position is the primary point of contact responsible for training, installation and maintenance of all HSG tech machinery in our Chicago showcase space and equipment purchased by HSG Tech customers in the US region. Reporting directly to the Service Manager in the US, this position will manage technical issues, maintain customer satisfaction, provide monthly maintenance support, promote value add-on services and provide training support. Business travel will be a requirement for this position.

Responsibilities

• Provide key objective management (proper machinery installation, proper accessory management and proper understanding of service data)
• Optimize work order organization, safe tool use and customer data reporting.
• Demonstrate understanding of expense reimbursement documentation and customer service evaluations
• Partner with internal Sales, Marketing, Finance, Customer Service and R&D teams to support stakeholder objectives
• On-time completion of equipment installation, commission and maintenance tasks while following the company’s strict safety and quality guidelines
• Analyze and find root cause of maintenance impediments, debug system errors and propose system improvements.
• Participate and prepare company held trainings regarding technical process, company regulation and technician job duties.
• Conduct customer visits monthly for routine service maintenance while promoting related value add-on services.
• Provide one-to-one training and guidance for new hired service team members.

Qualifications

• Two years of working experience in related industry (Fiber Laser experience highly preferred)
• Technical know-how: installation, debugging and maintenance on 6KW equipment
• Comprehension of circuit diagrams
• Familiar with CAD or SOLIDWORKS design software
• Familiar with mechanical principles
• Detail & deadline-oriented; well organized
• Excellent verbal and written communication skills
• Good interpersonal skills; ability to interact with staff across matrix partners
• Electrician’s certification
• Fitter’s certification

Job level and pay is dependent on experience. Pay ranges and level progressions:

• Service Technician ($32-36 hourly)
• Service Engineer ($36-45 hourly)
• Senior Service Engineer ($45-55 hourly)

HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

Our client is a luxury fashion brand known for elegant, timeless collections worn by celebrities and customers around the world. They are seeking a highly motivated and polished Executive Assistant. This role offers a unique opportunity to work closely with senior leadership, gain visibility into high-level decision-making, and act as a trusted partner in the day-to-day operations of the business.

As an Executive Assistant (EA) you will provide high-level administrative support to the president of a luxury fashion brand, acting as a strategic partner to maximize their productivity. Key responsibilities include complex calendar management, travel arrangements, email/phone screening, document preparation, and handling confidential information with high discretion.

Core Responsibilities and Duties

• Calendar Management: Managing complex,, fast-changing, and confidential, calendars, scheduling meetings, and resolving conflicts.
• Communication & Liaison: Acting as the primary point of contact between executives, clients, and internal teams; screening calls and managing inbox correspondence.
• Travel Coordination: Arranging complex domestic and international travel itineraries, including flights, accommodation, and transportation
• Document Preparation: Creating, editing, and formatting reports, presentations, and correspondence.
• Office Administration: Organizing meetings, taking minutes, filing, expense reporting, and managing office logistics
• Special Projects: Assisting with, or leading ad-hoc projects and events

.

Required Skills and Qualifications

• Experience: Proven experience as an Executive Assistant, Personal Assistant, or in a similar administrative role.
• Communication: Exceptional verbal and written communication skills.
• Organization: Strong organizational and time-management skills with the ability to prioritize tasks.
• Software Proficiency: High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Discretion: Ability to handle confidential, sensitive information with high discretion.
• Proactivity: Ability to anticipate needs and act proactively to solve problems.

Typical Qualifications

• Bachelor’s degree preferred but not always required.
• Previous experience supporting C-level executives.