Information Technology Jobs in Ny Remote

Behavioral Health Quality Improvement Manager

Schedule: Full-Time

Shift: Days (8:00 AM – 4:30 PM)

Overview

The Behavioral Health Quality Improvement Manager supports the development, implementation, and oversight of quality improvement initiatives across inpatient and outpatient behavioral health services. This role focuses on regulatory compliance, incident investigation, performance improvement, and data-driven quality initiatives to enhance patient outcomes and maintain accreditation standards.

Key Responsibilities

• Support the design, implementation, and oversight of quality improvement programs across behavioral health services.
• Conduct thorough Root Cause Analyses (RCAs) for reportable incidents in collaboration with the Risk Management team, ensuring appropriate documentation and follow-up actions.
• Partner with program leadership to develop, implement, and track corrective action plans through completion.
• Maintain compliance with applicable regulatory and accreditation standards including state, federal, and accrediting body requirements.
• Align behavioral health quality initiatives with broader organizational strategic and performance goals.
• Oversee quality data collection and reporting processes while collaborating with Information Technology to ensure accuracy and timeliness of metrics.
• Implement and manage routine audits including:
• Medical record documentation reviews
• Environment of care inspections
• Compliance-focused evaluations in inpatient and emergency behavioral health settings
• Monitor inpatient psychiatric core measures, develop performance improvement plans, and provide education to staff to support clinical outcomes and regulatory compliance.
• Lead sustainable quality improvement initiatives by engaging leadership, frontline staff, and patients/families to identify priority areas and drive measurable improvements.
• Serve as project lead for statewide behavioral health collaborative initiatives, including suicide prevention and behavioral health data transparency programs.
• Conduct proactive risk assessments to identify operational vulnerabilities and implement mitigation strategies.
• Coordinate and complete treatment-over-objection processes for inpatient behavioral health units in accordance with regulatory guidelines.
• Contribute to departmental performance improvement initiatives and special projects as assigned.

Required Qualifications

• Master’s degree in Social Work, Psychology, Mental Health Counseling, Nursing, or a related field.
• Applicable professional license if required by discipline.
• Minimum of 3 years of experience in behavioral health quality or regulatory roles including:
• Medical record review
• Incident management and regulatory reporting
• Quality data analysis
• Performance improvement initiatives
• Survey readiness activities
• Experience working in licensed inpatient and/or outpatient behavioral health settings.

Preferred Experience

• Experience with behavioral health regulatory reporting and incident management.
• Knowledge of state oversight agencies and behavioral health reporting standards.
• Experience monitoring and improving behavioral health quality metrics and core measures.
• Strong data analysis and quality improvement project leadership experience.
• Experience across both inpatient and outpatient behavioral health environments.

Additional Information

• Full-time administrative role with standard daytime hours.
• Opportunity to lead impactful quality initiatives that improve behavioral health outcomes and regulatory compliance.

• Technical role focused on supporting market data applications and data feeds.
• Works in a cross-business technology unit collaborating with teams across APAC, EMEA, and North America in a follow-the-sun support model.
• Focus on issue resolution, process improvements, and product rollouts across multiple asset classes.

Key Responsibilities

• Provide support for core Market Data services and applications including:
• Open Bloomberg, LSEG Workspace, FactSet, Arcontech Excelerator, Market Axess and other platforms
• Provide technical support for broker and trading applications, including:
• Tradeweb, ICAP, Brokertec, Tullett Prebon, Tradition
• Coordinate vendor software packaging, including: Scripting, QA testing, Production releases
• Monitor production environments proactively and manage system changes.
• Participate in process improvement and hygiene metrics reviews.
• Manage daily operations, incident resolution, and change management activities.
• Work with engineering and build teams for smooth transition from project delivery to BAU (Business as Usual).
• Collaborate with external vendors to drive application strategy and support delivery.
• Take full ownership and accountability for issues and ensure vendors resolve root causes.

Essential Skills

• Experience with virtual desktop environments and streaming platforms.
• Strong proficiency in Microsoft Office tools.
• Knowledge of TCP/IP networking and connectivity troubleshooting.
• Strong communication skills to interact with traders, support teams, and vendors.
• Experience handling technical troubleshooting and high-priority incidents.
• Understanding of change management frameworks and ticketing systems.
• Knowledge of scripting languages such as:
• PowerShell
• Visual Basic
• Strong documentation and knowledge management practices.
• Self-motivated with strong time management and customer-focused approach.
• Ability to work independently and within teams under pressure.

Endava is a leading technology services company dedicated to helping clients accelerate their digital transformation journeys. We're seeking a Google Cloud Industry Consultant to join our growing Google Cloud team. In this role, you'll be a true builder, with deep technical knowledge, working as an entrepreneur within our organization. You'll partner with Endava Industry Sellers and Google Cloud's sales teams to identify, pitch, and sell innovative, cloud-native solutions that directly address complex customer challenges. Your work will not only drive our clients' success but also contribute to the growth of our Google Cloud business. You'll be a trusted advisor, a technical visionary, and a hands-on leader, shaping the future of cloud solutions at the intersection of industry expertise and cutting-edge technology.

Accountabilities

As a Google Cloud Industry Consultant, you'll be accountable for:

• Pioneering Solutions and Market Building:
  Act as an entrepreneur within Endava, working with Endava sellers to identify new market opportunities and build a pipeline of projects. You'll be a key player in the entire sales cycle, from initial discovery to closing the deal, focusing on selling services that leverage Google Cloud's capabilities to solve customer challenges.
• Collaborative Client Engagement:
  Work in close partnership with Endava industry sellers and Google sellers throughout the client engagement process. At times, you may lead the process, directing strategy and client interactions. In other situations, you'll be a key member of a collaborative team, providing technical expertise and support to achieve a shared goal.
• Solution Architecture & Design:
  Design and architect scalable, secure, and cost-effective cloud solutions on GCP. This includes creating detailed technical architectures, selecting appropriate GCP services, and defining migration and modernization strategies for complex enterprise environments.
• Technical Leadership & Delivery:
  Act as a hands-on technical leader, guiding delivery teams through the initial phases of client projects. You'll ensure architectural integrity and quality throughout the implementation process, providing expert guidance on everything from infrastructure as code (IaC) to CI/CD pipelines.
• Industry Expertise & Thought Leadership:
  Apply your deep knowledge of a specific industry (e.g., Financial Services, Retail, Healthcare) to tailor solutions that address unique sector-specific challenges and regulatory requirements. You'll contribute to Endava's intellectual capital by developing best practices, frameworks, and reusable assets.

Attributes

• We're looking for someone with a blend of technical prowess, strategic thinking, and exceptional interpersonal skills.
• Builder & Entrepreneur:
  You must have a strong desire to build and grow something new. You're proactive, resourceful, and comfortable with ambiguity. You're energized by the challenge of creating a pipeline and closing deals.
• Trusted Advisor:
  You should be a credible and reliable source of expertise for clients and colleagues, capable of building long-term relationships based on trust and mutual respect.
• Problem Solver:
  You'll need to be analytical and adept at diagnosing complex business and technical issues. Your ability to think critically and propose innovative solutions is essential.
• Communicator:
  You must be able to articulate complex technical concepts in a clear, concise manner to a variety of audiences, from technical leads to non-technical business executives.
• Collaborator:
  The role requires working effectively with diverse, globally distributed teams and stakeholders. You'll need to share knowledge and contribute to a supportive, collaborative culture.
  
  

Ideal Profile

The ideal candidate will possess a compelling mix of experience and technical certifications.

Experience:

• 5+ years of hands-on experience in a cloud architecture, consulting, or solution design role.
• Extensive experience designing and implementing large-scale solutions on Google Cloud Platform (GCP).
• Demonstrated industry expertise in banking, payments or insurance
• Experience working in a pre-sales or business development capacity, including identifying opportunities, preparing proposals, and delivering pitches.

Technical Skills:

• Expert knowledge of core GCP services (Compute Engine, GKE, Cloud Storage, BigQuery, IAM, Networking).
• Hands-on experience with Infrastructure as Code tools like Terraform.
• Deeper technical experience in either AI & Data (e.g., Gemini, BigQuery, Vertex AI, Dataflow) or Security (e.g., Cloud Armor, VPC Service Controls, Security Command Center) is highly preferred.
• Familiarity with containerization (Docker, Kubernetes) and CI/CD tools.
• Understanding of data management, security, and governance best practices in a cloud environment.

Education & Certifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Google Cloud Professional Cloud Architect certification is highly preferred.
• Additional GCP certifications (e.g., Professional Data Engineer, Professional DevOps Engineer) are a plus
  
  

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance:
  Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
• Career Development:
  Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities:
  Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance:
  Hybrid work and flexible working hours, employee assistance programme;
• Health:
  Global internal wellbeing programme, access to wellbeing apps;
• Community:
  Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

Additional Employee Requirements

• Participation in both internal meetings and external meetings via video calls, as necessary.
• Ability to go into corporate or client offices to work onsite, as necessary.
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
• Ability to bend, kneel, crouch, and reach overhead, as necessary.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
• For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
• For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function.

If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

USA Benefits (Full time roles only, does not apply to contractor positions)

• Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
• Flexible Spending Accounts (Medical, Transit, and Dependent Care)
• Employer Paid Life Insurance and AD&D Coverages
• Health Savings account paired with our low-cost High Deductible Medical Plan
• 401(k) Safe Harbor Retirement plan with employer match with immediately vest

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.

We have an immediate need for a VDCO Intern for our New York City Office in lower Manhattan.  

LiRo-Hill Virtual Design & Construction Operations (VDCO) is a multidisciplinary practice seamlessly integrating technology and innovation for the built environment. Our team has a long history of delivering complex, ambitious projects utilizing the latest technology. The team consists of full-time staff with backgrounds and focuses ranging from Architecture, Engineering, Construction Management and Operations. We implement BIM, Reality Capture, 3D coordination, Project Controls, Data Analytics, BIM Implementation Consulting, and much more.

Come join our team! We are looking to build services and capabilities through the growth of our key asset - our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to be a trusted resource for our clients in the public and private sector. We are proud to be known as an “Integrated Construction, Design and Technology Solutions” firm and we have delivered on that label time and again.

Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients.  LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Metro Park, NJ.

LiRo’s Virtual Design, Construction & Operations (VDCO) group is seeking a motivated VDC/BIM Intern to support ongoing infrastructure, transportation, and building projects. This 3 month summer internship offers hands-on exposure to real-world BIM and VDC workflows and an opportunity to work alongside experienced professionals on active projects.

The ideal candidate has foundational technical skills, curiosity, and a strong interest in learning and applying emerging technologies in the AEC industry.

Key Responsibilities:

• Assist the VDCO team with 3D modeling and BIM-related tasks to support design and construction workflows.
• Support development and maintenance of Revit-based models for existing conditions, design coordination, and as-built documentation
• Participate in Navisworks model aggregation, basic coordination, and visualization tasks
• Support visualization efforts using game engines and/or rendering software as needed
• Assist with preparation of drawings, graphics, and presentation materials
• Learn and support reality capture, laser scanning, and model-based workflows under guidance of senior staff
• Collaborate with project teams and follow established BIM standards and workflows

Required Skills & Qualifications:

• Working knowledge of Autodesk Revit
• Familiarity with AutoCAD, Navisworks, and Rhino
• Basic skills in 3D modeling and spatial understanding
• Currently pursuing or recently completed a degree in Architecture, Engineering, Construction Management, BIM, or a related field
• Strong interest in BIM, VDC, and construction technology
• Willingness to learn new tools, workflows, and industry best practices
• Professional and clear verbal and written communication skills
• Able to work independently, with direction and supervision, and in a team environment.
• Enrolled and actively pursuing an accredited Master’s degree program; recommended degrees include and are not limited to Engineering, Architecture, Construction Management, or other related field of study, and at minimum 1 year of completed education, and/or equivalent combination of education, training, and experience.

Preferred (Nice to Have):

• Exposure to BIM coordination, 4D/5D concepts, or visualization workflows
• Familiarity with point clouds, laser scanning, or reality capture is a plus
• Experience with Adobe Creative Suite or visualization tools is a plus
• Experience with Scripting tools Rhino Grasshopper and/or Revit Dynamo is desired
• Experience with Modeling & Rendering software such as Unreal, Lumion, 3ds Max, Twin Motion is desired

What You’ll Gain:

• Hands-on experience on real infrastructure and building projects
• Exposure to industry-standard BIM and VDC tools and workflows
• Mentorship from experienced VDC professionals
• Practical understanding of how technology supports design, construction, and operations

Our Culture:

We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential.

-We offer a comprehensive benefits package and a positive work environment

-Compensation: $19/HR - $25/HR.  The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position.  Exact compensation will be determined on the individual candidates’ qualifications and location.

The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role.

 LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability.

#ID22

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  Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements

  
  
  
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  Coordinate and process team specific tasks as requested by the business

  
  
  
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  Perform quality reviews of other team members completed work and ensure data accuracy

  
  
  
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  Work across multiple systems and platforms

  
  
  
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  Interface with teams and businesses resolve on-going issues and answer specific policy questions

  
  
  
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  Provide support and work on special projects as requested

  
  
  
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  Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate

  
  
  
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  Associate must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance

  
  
  

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  Working knowledge of certain Microsoft products including Word, Windows, PowerPoint, and Outlook

  
  
  
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  Advanced knowledge of Excel preferred

  
  
  
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  Sound judgment and outstanding attention to detail

  
  
  
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  Proven analytical skills and problem solving ability

  
  
  
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  Superior written and verbal communication skills

  
  
  
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  Ability to work collaboratively with all levels of the organization

  
  
  
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  Bachelor's degree required; concentration in Business, Finance, or Accounting preferred

  
  
  

The role of the Project Manager is to plan, execute, and finalize projects according to defined timelines and within the allocated budget.

The Project Manager is responsible for ensuring that business and end users are consulted with and their input is incorporated into the project deliverables.

*Securian Financial the internal position title is Engineering Sr Analyst or Engineering Consultant. Title and salary will be determined based on applied skills.*

Position Summary:

Join theEnterprise Partner Solutions (EPS)team as aLicensing and Compensation Engineer, where you'll drive innovation in partner experience using cutting-edge SAP technologies. This team envisions a future where every financial producer is empowered from day one through intuitive, reliable, and scalable technology. Our engineering team is committed to transforming the producer experience by delivering back-end systems that simplify onboarding, ensure compliance in licensing, and guarantee timely and accurate compensation. We strive to be the trusted backbone of producer operations, enabling our company to grow with confidence and integrity. If you're passionate about engineering solutions that make a measurable impact, this is your opportunity to shape the future of partner engagement at scale.

Responsibilities include but not limited to:

• Support and maintain SAP technologies related to partner compensation and licensing, including APM (ICM), ALM, OK2, and Advanced Workflow.

• Perform analysis, design, development, and integration on medium to high level complexity assignments.

• Develop and support automation capabilities through webservices and APIs.

• Troubleshoot and resolve incidents across the licensing and compensation platform, including integrations with internal and external systems.

• Collaborate with product analysts, quality engineers, and business stakeholders to deliver enhancements and ensure platform stability.

• Analyze job failures, support tickets, and backlog stories to identify trends and drive continuous improvement.

• Participate in Agile ceremonies and contribute to sprint planning, story refinement, and retrospectives.

• Document technical processes and contribute to knowledge sharing across the EPS team.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience.

• 3+ years of experience supporting SAP technologies, preferably in compensation or licensing domains.

• Familiarity with SAP ICM/APM and ALM modules.

• Strong problem-solving skills and ability to manage multiple priorities.

• Excellent communication skills and ability to work cross-functionally.

• Experience with Agile methodologies and DevOps practices is a plus.

Preferred Qualifications:

• SAP Certification in relevant Modules

• Development Languages: Java, Groovy, SQL, Git, IntelliJ, webservices

• Understanding of compensation payment structures for agents and familiarity with licensing and regulatory compliance frameworks governing producer eligibility to sell products.

• Ability to work independently and as part of a collaborative team.

• Commitment to continuous learning and process improvement.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

*At Securian Financial the internal position title isEngineering Senior Analyst or Engineering Consultant. The title and salary will be determined based on experience and applied skills.*

Position Summary:

Are you a hands-on engineer who enjoys designing, building, and supporting modern communication platforms? Do you like solving complex problems and working with teams that move quickly from idea to delivery? This role offers the opportunity to make an immediate impact.

As a member of the Telephony and Contact Center Technologies team, you will design, engineer, implement, and support Securian's enterprise telephony and contact center platforms. This role is focused on delivering secure, scalable, cloud-first communication solutions using RingCentral, NiCE CXone, and Cyara.

You will work closely with Contact Center Operations, Agile delivery teams, and technology partners to continuously improve customer and associate experiences across the enterprise.

Responsibilities include but not limited to:

• Design, engineer, implement, and support enterprise UCaaS and CCaaS platforms

• Provide daily operational support for cloud-based telephony, unified communications, SIP services, and IVR solutions

Qualifications:

• Hands-on experience engineering and supporting cloud-based telephony or contact center platforms

• Strong understanding of VoIP technologies, SIP, and call routing concepts

• RingCentral and RingCentral Contact Center engineering

• NiCE inContact / CXone administration and development

• Cyara or similar modern telephony orchestration platforms

• Experience designing and supporting UCaaS and CCaaS (including IVRs and contact center workflows) solutions in large enterprise environments

• Solid knowledge of networking concepts related to real-time communications

Preferred Qualifications:

• Supporting remote contact center agents

• REST API integrations and automation

• Scripting using PowerShell or Python

• Workforce management, call recording, or speech technologies

• PSTN carrier and phone number lifecycle management

This role plays a critical part in modernizing Securian's communication platforms and ensuring reliable, scalable experiences for customers and associates. You will have the opportunity to influence technical direction and deliver compelling solutions that matter.

#LI-Hybrid**This position willhave a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

*At Securian Financial the internal position title is Infrastructure Dir."

Mission

"To lead the engineering discipline that ensures Securian's technology platforms and cloud services are built and operated with uncompromising resilience, performance, and quality. This role drives the design and automation of fault-tolerant, high-availability architectures across AWS, Azure, and GCP-ensuring the enterprise meets resiliency, scalability, and efficiency expectations at every layer of technology."

Positioning

The Director of Resilience Engineering and Quality Leader is both a strategic peer and technical counterpart to the Infrastructure & Reliability Engineering Leader.

This role provides bench depth and succession coverage for REO's most technically complex domains while driving innovation in reliability, resilience, and performance practices.

• Strategic influence: Shapes cloud reliability, quality engineering, and resilience strategy across REO and Architecture domains.

• Operational authority: Leads Sr. Managers and Managers who own the execution of quality, resilience, and performance engineering capabilities.

• Enterprise collaboration: Works hand-in-hand with Technology, Solution, Business, Data, and Enterprise Architects to embed reliability and resilience as core architecture principles.

Scope of Accountability

Resilience Engineering & Cloud Reliability

• Architect and validate fault-tolerant, regionally resilient architectures across AWS, Azure, and GCP.

• Own resilience automation, chaos testing, and IaC-based recovery validation.

• Lead cross-cloud reliability design reviews and failure-mode analyses for critical systems.

Quality Engineering & Continuous Testing

• Define enterprise-wide quality engineering strategy integrated into CI/CD pipelines.

• Drive automation-first testing (functional, non-functional, performance, resilience).

• Embed observability-driven quality validation and contract testing across services.

Performance, Capacity & Efficiency Engineering

• Oversee predictive capacity planning, scaling automation, and cost/efficiency optimization (FinOps/GreenOps).

• Partner with Platform & Infrastructure teams to tune performance across application and platform layers.

• Measure and report on performance SLIs/SLAs aligned to REO's Reliability Metrics framework.

Cross-Domain Architecture Collaboration

• Partner with Enterprise Architects to codify resilience and reliability standards in technology blueprints.

• Collaborate with Technology & Solution Architects to design service reliability into delivery architectures.

• Engage Data Architects for data resilience, replication, and pipeline reliability.

• Work with Business Architects to align technical reliability goals with critical business outcomes.

Leadership & Talent Development

• Lead a team of Sr. Managers and Managers, fostering a high-performance, hands-on engineering culture.

• Build and mentor top-tier technical talent in cloud reliability, resilience, and quality automation.

• Partner with HR and REO Enablement to develop succession plans and technical competency frameworks.

Core Technical Competencies

• AWS (primary) - Multi-account design, HA architecture, region failover, resilience automation, Terraform/CDK/CloudFormation.

• Azure & GCP (secondary) - Compute, networking, and reliability constructs; hybrid cloud design and failover integration.

• Infrastructure as Code (IaC) - Deep proficiency in Terraform, policy-as-code (OPA/Conftest), drift detection, pipeline integration.

• Reliability & Chaos Engineering - AWS Fault Injection Simulator, Gremlin, steady-state hypothesis design.

• Observability & Quality Automation - OpenTelemetry, Prometheus, CloudWatch, K6, Gatling; CI/CD quality gates and dashboards.

• Performance Engineering - Load, stress, and soak testing automation; performance profiling and SLO alignment.

• Disaster Recovery Automation - Cross-region orchestration, IaC-driven DR runs, replication validation.

• FinOps/GreenOps - Cloud cost and efficiency automation, carbon-aware scaling policies.

Leadership Competencies

• Strategic Technical Leadership: Operates at the intersection of deep engineering and executive strategy.

• Multi-Domain Collaborator: Integrates reliability and resilience across architecture, operations, and business domains.

• Talent Multiplier: Develops and empowers senior managers, fostering engineering mastery and innovation.

• Credible Technical Authority: Trusted peer to Infrastructure & Reliability Engineering; capable of leading architecture reviews and executive briefings.

• Change Champion: Drives transformation of reliability practices across platforms, pipelines, and teams.

Qualifications & Experience

• 12+ years in cloud engineering, reliability, or platform leadership roles.

• 5+ years leading Sr. Managers/Managers in technical domains.

• Proven expertise across AWS, with working knowledge of Azure and GCP.

• Experience with multi-cloud governance, DR design, IaC at scale, and reliability automation.

• Strong understanding of observability, SRE principles, and REO/ITIL-aligned reliability frameworks.

• Certifications:

  • Required: AWS Certified Solutions Architect - Professional

  • Preferred: AWS DevOps Engineer, Azure Solutions Architect Expert, Google Professional Cloud Architect

Success Metrics

• 99.9% availability maintained for Tier-1 workloads.

• 100% coverage of DR automation for Tier-1 services.

• 25% annual increase in automated quality/test coverage.

• 15% annual improvement in resource efficiency and cost performance.

• Documented resilience participation across all enterprise architecture blueprints.

• Positive "technical peer readiness" and succession rating from Head of REO.

Summary Value Proposition

This Director role blends deep AWS reliability engineering expertise, multi-cloud technical breadth, and leadership scale.

It ensures REO maintains both technical depth and leadership redundancy, and it strengthens the bridge between engineering execution and enterprise architecture alignment.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

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• Location: Boston, MA
• Hybrid: 3 days on site
• Potential Convert: Yes, USC/GC ONLY no exceptions. WILL NOT SPONSOR

• ETL/ELT
• ODI
• PL/SQL coding
• 7 years’ experience
• Knowledge on how to be an admin side of things (not day to day but is able to do that)
• Scripting – Python & Unix Scripting

• Build ODI mappings/interfaces, packages, procedures, scenarios, topology configuration, ODI Agent and load plans to integrate data from multiple enterprise systems.
• Expertise in building Pl/SQL queries, procedures, data loading process, ensuring high-performance and scalability to meet the evolving data needs of the various applications.
• Design, develop, and maintain ETL/ELT pipelines using Oracle Data Integrator (ODI).
• Collaborate effectively with cross-functional teams, including other data engineers, DBA group, analysts, and business stakeholders, to understand data requirements and deliver solutions.
• Monitor and troubleshoot RMJ jobs, ODI workflows, sessions, agents, and data pipelines on Linux environments.
• Perform root cause analysis for failures related to ODI workflows, RMJ jobs, network connectivity, API integrations, and file transfers.
• Optimize ETL workflows to improve reliability, performance, and scalability.
• Use scripting and automation tools to support data processing and operational workflows.
• Work in Linux/Unix environments, using command-line tools and shell scripts for job automation and troubleshooting.
• Maintain comprehensive documentation of data processes, configurations, and best practices.
• Participate in walk-throughs which review program specifications, source code, and all technical supporting documentation, including screens/reports. Provide feedback in accordance with team standards and guidelines.
• Participate in implementation of changes, enhancements, and newly developed programs.
• Conduct technical research and provide recommendations, develop proofs of concept or prototypes, contributing to technical design of applications.
• Helping to identify coding patterns and anti-patterns and enforce implementation of the patterns through code reviews.
• Quickly resolving issues encountered by business lines in the production environment, maintaining a helpful, "high touch" approach to working with business users, performing root cause analysis, technology evaluation, and performance tuning.

Desired Qualifications:

• Degree in Computer Science, Engineering or related technical area
• 7+ years of extensive hands-on experience in ODI, Oracle Datawarehouse, Oracle PL/SQL, Linux, Python scripting, and ODI admin module (ODI Agent setup, logs configuration, certificate installation).
• Must have experience in building Pl/SQL queries for Oracle Server (incl. stored procedures, functions…) and must understand basic principles of data modeling
• Excellent collaborative and communication skills, particularly in high-stress situations
• Experience with scripting Python and Linux scripting, CLE, networking fundamentals (API, IP/ports, SFTP/FTP connectivity)
• High proficiency in development practices: unit testing, Continuous Integration (CI/CD), refactoring, clean code
• Experience with Bitbucket/GIT source control management
• Problem solving skills, able to determine upcoming risks & issues and address them accordingly.
• Ability to interpret and troubleshoot applications using logs.
• Pro-active approach and good communication skills.
• Experience with agile methodologies (Scrum, Kanban) and tools (Jira)

• Private Banking domain experience.
• Working experience in a financial service industry
• Financial application knowledge like FIS AddVantage, CRD, CRM Pivotal.
• Experience with Apache Airflow for workflow orchestration.
• Knowledge of dbt (Data Build Tool) for modern data transformations.
• Exposure to cloud data platforms or hybrid data architectures.

Key Competencies:

• Strong analytical and problem-solving skills
• Ability to work with large-scale enterprise data environments
• Excellent collaboration and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Commitment to continuous learning and technology innovation

Estimated Min Rate: $55.00

Estimated Max Rate: $72.00

What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice:  working/work at home options are available for this role.