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Location: Columbia, SC (Hybrid- Tuesday, Wednesday, Thursday Onsite and as needed)
Duration: 12 months (Contract to Hire)
Schedule: Hours: 8:30 - 5:30.
Duties:
Responsible for analysis, design, programming, and implementation of complex applications tasks and projects. Devise feasible, logical procedures to resolve business problems through the use of computer resources. Formulate scope and objectives through research to develop or modify complex systems. Review detailed specifications and recommend modifications. Design, code, test and debug complex application programs.
20% Produce deliverables related to the assigned project. Perform analysis, design, programming, and implementation of systems and procedures to solve complex business or scientific problems. Evaluate interrelationships in immediate programming area to determine how changes in one program will affect another related area. Apply conversions and enhancements to business systems. May lead or provide expertise on assigned projects.
20% Work closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. Ensure solutions are aligned with business and IT strategies and comply with the organization's architectural standards. Assist in post-implementation support and system enhancements.
20% Test modified programs, create necessary test files and data, verify logic, debug, and write relevant documentation.
15% Design and develop IT systems. Devise new sources of data and develop new approaches and techniques. Involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and supporting complex application software that is delivered on time and within budget.
15% Provide guidance to lower-level programmers/analysts. Act as an internal consultant by providing technical guidance on complex projects. Determine and resolve problems with other systems analysts, programmers, and systems users.
10% Test designed programs, verify logic, perform any necessary "debugging," and write the documentation.
Day to Day:
Ideal candidate will be working on the core commercial (non-government) claims systems conducting analysis, design, coding, testing, and implementation of business requirements. The candidate will be responsible for working in a team environment and must be able to communicate effectively verbally and in writing. Must be able to work well under pressure and possess strong interpersonal skills/team building. Must have the ability to establish and maintain effective working relationships with all levels of employees across IT. The candidate must show initiative and a desire to learn and grow within the team on the assignments given.
Work Environment:
Customer-focused, project-oriented programming environment. Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Team Name:
Commercial Claims. We are a strong organization with a team consisting of 60+ application development staff within the core commercial claims responsibilities. The teams are divided into smaller groups for management, but the work is completed in a matrixed environment based on the skills of the staff and work to be completed. Teamwork and collaboration are a high priority and critical to the success of all projects. It truly is a great place with great people who work well together.
Minimum Required Skills and Abilities:
- Comprehensive understanding of applications/development, quality assurance and integration methodologies, concepts and facilities in a mainframe, midrange, and/or PC/LAN environment.
- Demonstrates a high level of technical proficiency in the areas of programming languages, platform capabilities, and methods of systems analysis and program design.
- Excellent analysis, decision-making, and problem solving skills.
- Demonstrates logical abstract thinking and assimilating/adhering to project goals and deadlines.
- Ability to communicate effectively verbally and in writing. Able to work well under pressure and as part of a team.
- Strong knowledge of interpersonal skills/team building. Familiar with project management concepts.
- Ability to assess requirements, alternatives, and risks/benefits for low- to high-impact projects.
- Pays attention to detail.
- Ability to establish and maintain effective working relationships with employees, clients, vendors etc.
- In-depth understanding of organizational functions, behavior, and inter-relationships.
- Comprehensive knowledge of relevant operating systems, programming languages, and development tools and their usage in the company.
Required Technologies:
- COBOL, DB2, JCL and mainframe
Nice to Have:
- Native CICS, IMS DB, Experience in Health Care/Insurance industries
Required Work Experience:
- 6 years-of application development, systems testing or other job related
Education:
- Bachelor's degree-in Computer Science, Information Technology or other job related degree.
Degree Equivalency:
- 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree
Soft Skills:
- Must have good verbal and written skills.
- Must be able to follow directions, adapt to changing requirements, and show initiative in learning and growing with the team.
ATI has been named "Best Places to Work in SC" from 2
This is a full-time opportunity with benefits
ATI provides Medical, Dental and Vision Plan options
Flexible Spending Accounts, including health and dependent care accounts
403B Retirement Savings plan with a very competitive company contribution
Personal time-off (pre-loaded & accrued) plus 12 paid holiday-days
Life Insurance paid by ATI
Paid Parental Leave
Short-Term & Long-Term Disability Coverage paid by ATI
Employee Assistance Program
Tuition Reimbursement Program
Flexible work schedules
ATI's standard business hours are Monday-Friday, between 8 AM - 5 PM.
ATI builds and manages collaborations that conducts research and development of new technologies to solve our nation’s most pressing challenges. Our collaborations are custom-built teams of organizations from industry and academia that develop novel technologies for the federal government. Traditionally, these processes are complicated and burdensome. That’s where ATI comes in. We simplify and streamline processes to make it all work. When you work at ATI, you become a part of something larger than yourself. Our collective work – no matter what department or division you work in – ultimately enables the warfighter, saves lives, and diversifies the industrial base. At our core, ATI is a service organization. We are in service to others; it’s what we do, and it’s who we are.
Position Description:
The IT Support Coordinator plays a central role in supporting daily technology operations, coordinating IT support activities, and ensuring smooth communication between technical teams, end users, and external vendors. This position helps maintain the organization’s IT assets, systems, and processes while supporting ongoing technology initiatives. Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system. We offer a hybrid schedule (in-office & remote/work from home) or an onsite schedule and flexible hours. Candidates will need to reside near Charleston, SC to ensure work site flexibility.
Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.
**This position offers a hybrid schedule (in-office & remote/work from home) or an onsite schedule and flexible hours. Candidates will need to reside near Charleston, SC to ensure work site flexibility.**
Essential Functions:
- Coordinates and helps organize IT support requests to ensure timely resolution and appropriate escalation.
- Serves as a liaison between technical staff and non-technical departments to gather requirements and communicate updates.
- Maintains accurate inventories of hardware, software, and licensing records
- Assists with vendor coordination and third-party service activities as directed
- Supports planning and scheduling of IT projects, system upgrades, and deployments
- Tracks and maintains records for hardware and software assets throughout their lifecycle.
- Provides basic user training and guidance on software tools and security best practices.
- With guidance helps develop, update and maintain IT documentation, including configurations, processes, and troubleshooting guides
- Supports implementation of software updates and security patches.
- Assists with audit and compliance documentation preparation.
- Supports onboarding and offboarding by provisioning and deactivating user accounts and equipment.
Additional Responsibilities:
- Assures consistency in work and resolves or elevates issues as appropriate.
- Ensure proper documentation of IT processes.
- Continuously seeks opportunities to streamline processes and improve efficiencies.
- Other duties as assigned.
Qualifications:
- A Bachelor’s Degree and 2 years of relevant working experience or an Associate’s degree in Information Technology, Computer Science, or related field is and 4 years of relevant experience, is required.
- One to two years of experience in IT support, help desk, or a related technical role; internships or equivalent hands‑on experience are acceptable.
- Working understanding of project coordination activities, such as tracking tasks, documenting updates, and communicating status.
- Working knowledge of Microsoft Windows operating systems, Microsoft 365, and common business applications.
- Understanding simple networking tasks such as connecting devices to a network, identifying basic connectivity issues, and following troubleshooting steps.
- Ability to follow documented processes, use ticketing systems, and track work effectively.
- Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
- Strong verbal and written communication skills with the ability to convey technical information clearly.
- Awareness of basic cybersecurity best practices, such as password hygiene and software update importance.
- Ability to work independently and collaboratively with cross‑functional departments.
- Employee must be a U.S. citizen by birth or naturalization, or a green card lawful U.S. permanent resident, or a political asylum in the U.S. Individual must meet the definition of “a U.S. person” upon hire due to the risk assessment of this position.
- This position is subject to a background check that includes a review of criminal records. In reviewing an applicant’s criminal history, the company will consider prior criminal convictions that have a relationship to the job duties and responsibilities of the position. The company considers the nature of the crime, the time that has elapsed since the crime and the job duties for the position at issue in making an individualized determination. Individuals may be excluded when the company determines, based on the above factors, that hiring, transferring or promoting the applicant would pose an unreasonable risk to the business, its employees or its customers and vendors.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regular physical activity to include walking, bending, stooping, reaching, standing and prolonged sitting.
Ability to use phone and computer systems, copier, fax, and other office equipment.
Must be able to occasionally move/lift up to 25 pounds with or without reasonable accommodation.
Work Environment:
This position is located in an air-conditioned, environmentally controlled atmosphere, and occasionally attend meetings in technology company environments.
Noise level in the work environment is usually moderate.
ATI is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, Individuals with Disabilities and all other protected classes.
Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.
If you require accommodations to complete this application, please contact Human Resources at (843) 760-4350 or email
Anticipated starting salary is in range commensurate with education and experience:
$58,000 - $62,000
Location: Columbia, SC (Hybrid, Onsite Tuesday, Wednesday, Thursday. Remote Monday and Friday)
Duration: 6 Months
Standard work hours - 8am-5pm
Interviews: In person, if local.
About the role:
- The candidate will be working with project teams to enhance or build UI interface applications for client's business.
- The expectation is that they seek to understand the business needs along with IS development goals for the future.
- The candidate will be heavily involved in customer interaction for feedback on the applications being built as well as collaborating with the development teams.
- The ability to ask clarifying questions, provide recommended approaches and leverage experience is expected.
- The candidate will also need to demonstrate the ability to integrate the look and feel between two applications that are tightly coupled but separate
Team Name: Commercial Systems Claims and Membershp
Commercial Systems has an initiative to create a modern UI experience for our business users. This hire will be critical to designing and potentially developing the front end experience and workflow for the users
About the Team/Projects/Candidates:
- The candidate will be a critical part of the Usability Design of two major UI applications for Commercial Systems. One is constructed and is being enhanced, the other is being initially built.
- The goal is to design a seamless and consistent user experience between the two applications.
- The teams working on these apps are highly collaborative and are striving to achieve a common goal of creating a power user experience for our business partners.
- Note that if the candidate has development experience, these skills may be utilized as well.
Required Technologies: Solid experience of Figma UI design tool, understanding of JavaScript-based applications
Nice to Have: JavaScript development experience, Nodes.js and Vue.js development. This is a bonus if the candidate has these capabilities
Required Education: Bachelor's Degree in Human-Computer Interaction, Human Factors, Behavioral Research, Computer Science, Information Technology or other job related degree or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Human-Computer Interaction, Human Factors, Behavioral Research, Computer Science, Information Technology or other job related degree.
Required Work Experience: 2 years user interface design experience.
Duration: 06 months
Location: Columbia, SC (Partial Onsite - Onsite -Tuesday, Wednesday, and Thursday, other days as required by project planned deliverables.)
**Credit Check is required**
The expectations for a typical day for this role:
- Lead several projects (one to five) in a strong matrix environment executing Software Development Lifecycle methodologies.
- Developing and monitoring project plans, communication plans, risk management plans, and project artifacts from project initiation to post implementation/closure.
- Ensures project deliverables are complete on time, on budget, within scope, and in accordance with client's standards.
- Responsible daily for the development, execution, and maintenance of project plans and project communications: facilitating effective communications between all parties involved in the project, including meetings, correspondence/recaps, status reports and other project artifacts per client's standards.
- Monitors resource requirements and assign deliverables based on project specifications. Ensures resources are assigned to meet project objectives while managing project hours budgeted.
- Identifies and manages tasks and issues that impact the scope, budget, risk, and resources of the work effort to ensure delivery as planned.
- Provides both written and verbal project status updates upon request.
- The candidate should be versed in IT SDLC
Required Education: Bachelor's Degree or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in any major.
Required Work Experience: 3 years IT experience in a leadership capacity on one or more project teams. Completion of the client's Training Program for Project Management may substitute for one year of work experience.
Team Name: VDS (Commercial PMO)
The Team: The Project Manager will report to a Portfolio Manager with a team of 8 - 10 Project Managers. Most project teams will range between 8 - 20 team members. My team supports various portfolios including Data Exchange, Telephony, Mobile/Full Site, and AEM.
Required Technologies: Windows applications (Word, Excel, Outlook, SharePoint Online, PowerPoint, Visio, Project, Teams, etc.)
Nice To Have: Azure Boards, Project
Soft Skills:
- Demonstrated organizational skills.
- Demonstrated IT project management experience.
- Strong written and verbal communication skills.
- Dependability
- Accountable for results.
- Adaptable
- Presentation skills.
Location: Columbia, SC (Role is Fully Onsite and has the potential to move to partial onsite once fully trained.)
Duration: 6 Months (Contract to hire)
Note: Contingent Personnel who are foreign nationals have resided in the US for at least three (3) of the last (5) years prior to assignment to Company's applicable government contract.
Duties
- Day to Day:
- Looking for a product owner.
- As a Product Owner for this team, they will be helping with release planning, working with developers and testers along with customers in our business units.
- Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business analysis activities in support of large project and support efforts.
- 25% Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document using business analysis models that is understood by the customer and Information Systems.
- 20% Respond to questions and ensure understanding of why the business solution was chosen. Guide both technical and customer departments in the development of the systems
- 15% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities
- 15% Validate the business need for solutions to business problems and process improvements.
- 10% Facilitate the transfer of knowledge about the "big picture" direction of the business units to others who support them.
- 10% Provide input on the business direction for system changes.
- 5% Mentor less experienced business systems analysts
Required Technologies:
- Some type of Agile ALM like Agility or Jira
- Defect management tools
- Release Management tools
- In depth knowledge of writing User Stories w/ Acceptance Criteria
Nice To Have:
- Visio, SQL, Insomnia
- Agile Certifications (e.g., CSPO, PMI-ACP)
- Experience with Secure Application Environments for understanding of authentication, authorization, and data privacy considerations.
Skills and Abilities:
- Demonstrated expertise in the concepts of the supported business unit.
- Demonstrated knowledge of standard industry practices and procedures for the business unit.
- Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
- Able to influence and negotiate solutions to business problems.
- Strong teamwork and interpersonal skills. Understands how IT affects an organization and is able to link it to business processes.
- Excellent analytical and conceptual skills.
- Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
- Has a conceptual understanding of project management techniques.
Preferred Software and Other Tools: Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.
Required Education: Bachelor's degree in Computer Science, Business Administration, or other job related field. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Business Administration or other job related degree
Degree Equivalency: 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Business Administration or other job related degree
Required Work Experience: 6 years of IT business analysis experience.
Preferred Licenses and Certificates: Certified Business Analysis Professional (CBAP), HIPAA, LOMA
Interviews: Onsite
$5,000 Sign-on Bonus for External Candidates
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
The Optum Care at Home program is a longitudinal, integrated care delivery program that coordinates the delivery and provision of clinical care of members in their place of residence. The DSNP program combines clinicians providing intensive interventions customized to the needs of each individual, in collaboration with the Interdisciplinary Care Team, which includes the clinician, the member's Primary Care Provider and other providers, and other professionals.
This position is open to candidates who live in DC, MD, or VA
This is a field-based position in the greater Washington D.C. area.
Expect to spend about 50-75% of your time in the field visiting our members in their homes or in long-term care facilities in the local area.
You'll need to be flexible, adaptable and, above all, patient in all types of situations.
Standard Hours: Monday - Friday normal daytime business hours (no on-call, no weekends and no holidays required).
Primary Responsibilities:
- Assess, plan and implement care management interventions that are individualized for each member and directed toward the most appropriate, least restrictive level of care
- Develop and implement care plan interventions throughout the continuum of care as a single point of contact
- Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
- Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team
- Identify appropriate interventions and resources to meet gaps (e.g., psychosocial, transportation, long-term care) based on specific consumer needs from both the health care and psychosocial / socioeconomic dimensions of care
- Document the plan of care in appropriate EHR systems and enter data per specified
- Maintain consumer engagement by establishing rapport, demonstrating empathy, and building a trusting relationship
- Collaborate with primary providers or multidisciplinary team to align or integrate goals to plan of care and drive consistent coordination of care
- Provide ongoing support for advanced care planning
- Reassess plan of care at appropriate intervals based on initial objectives, significant change of condition, or achievement of goals
- Understand and operate effectively/efficiently within legal/regulatory requirements
- Utilize evidence-based guidelines (e.g., medical necessity guidelines, practice standard)
- Make outbound calls and receive inbound calls to assess members' current health status
- Identify gaps or barriers in treatment plans
- Provide member education to assist with self-management
- Make referrals to outside sources
- Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
- Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Current unrestricted Registered Nurse license in Washington D.C., or the ability to obtain within 90 days of hire date
- Certified in Basic Life Support
- 2+ years of experience working with MS Word, Excel and Outlook
- 1+ years of experience in post - acute care, such as long-term care
- 1+ years of clinical case management experience
- 1+ years of experience with using an Electronic Medical Record
- Valid Driver's License and access to reliable transportation
- Ability to work in a field-based capacity in Washington, D.C.
- Reside within 50 miles of Washington, DC
Preferred Qualifications:
- Certified Case Management (CCM)
- 1+ years of experience working with the geriatric population
- 1+ years of LTSS (Long Term Services and Supports)
- 1+ years of HCBS (Home and Community Based Services) experience
- Field based experience going into members' homes
- Experience creating care plans
- Case Management experience
- Background in managing populations with complex medical or behavioral needs
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Remote working/work at home options are available for this role.
In this role, you will assist customers through live chat by answering questions, resolving issues, and providing accurate information about our products or services.
Responsibilities: Respond to customer inquiries via live chat in a timely and professional manner Provide accurate information about products, services, and company policies Troubleshoot and resolve customer concerns or escalate when necessary Maintain clear and professional communication with customers Document customer interactions and feedback Ensure high customer satisfaction and positive user experience Requirements: Excellent written communication skills Basic computer and typing skills Reliable internet connection and computer/laptop Ability to work independently and manage time effectively Customer service experience is a plus but not required
Remote working/work at home options are available for this role.
[Customer Support / Remote]
- Anywhere in U.S.
/ Up to $21 per hour / Medical insurance / 401k / PTO
- As a Customer Services Rep, you will: Address customer inquiries and concerns through various communication channels such as phone, email, and live chat; Maintain a high level of professionalism and empathy while assisting customers; Resolve customer complaints and issues in a timely and efficient manner; Provide accurate and detailed information about company products and services; Maintain accurate customer records and update information as needed; Collaborate with other teams within the company to ensure customer satisfaction and resolution of complex issues...Hiring Immediately >>
Remote working/work at home options are available for this role.
[Customer Support / Remote]
- Anywhere in U.S.
/ Competitive pay / Medical, dental & vision / 401k match / PTO
- As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage ticket inventory by ensuring timely and accurate processing of ticket consignment and ticket purchase requests; Collaborate with the team to ensure department coverage is met; Provide excellent customer service, always putting the customer first; Ensure established productivity and service standards are consistently met...Hiring Immediately >> join our team and make a positive impact on our customers' event experiences!
Remote working/work at home options are available for this role.
[Customer Support / Remote]
- Anywhere in U.S.
/ Competitive pay / Medical, dental & vision / 401k / PTO
- As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving customer inquiries and concerns; Update and maintain accurate customer account information in the company database; Identify and escalate any complex or urgent customer issues to the appropriate department; Follow up with customers to ensure their needs have been met and their questions have been answered...Hiring Immediately >>
Remote working/work at home options are available for this role.