Information Technology Jobs in None Oh Wfh

IT Support - On Site (Mandarin fluent)

Fontana, CA | 12-month contracts, renewable

Job Responsibilities and Objectives

1. Network Infrastructure: Responsible for the construction, maintenance, and optimization of the business network within the company. Ensure network stability and security, and proactively implement risk prevention and emergency response measures.
2. Deployment & Maintenance: Manage the implementation and deployment of network equipment and projects to ensure smooth business operations. Oversee the operation and maintenance (O&M) of daily office and production equipment (e.g., PC terminals, printers, PDAs) to guarantee high efficiency and stability.
3. Operational Support: Collaborate with business departments for on-site O&M support and manage network assets. Must be available for occasional short-term business travel to support local project implementation as needed.
4. Service Mindset: Demonstrate a customer-centric service attitude and strong sense of responsibility. Possess excellent learning ability, problem-solving skills, and a spirit of communication and collaboration.

Job Requirements

Educational Background:

• Majors in Computer Science, Communication Engineering, Network Engineering, or related fields are preferred.

Work Experience:

• 3–5 years of experience in network O&M.
• Proven track record in implementing and maintaining medium-to-large scale networks (200+ terminals).
• Experience in server room and network planning, implementation, and O&M management.

Core Competencies:

• Technical Skills: Ability to independently install, debug, and maintain equipment from major vendors such as Huawei, Ruijie, Cisco, Fortinet, and Extreme. Proficient in Windows, Linux, and macOS.
• Language Skills: Mandarin and English preferred.

Personal Attributes:

• Teamwork: Excellent communication skills to coordinate effectively with business departments and advance project progress.
• Problem-Solving: Ability to analyze and resolve complex issues independently with effective solutions.
• Responsibility: High sense of accountability and the ability to work under pressure.
• Customer Focus: Strong awareness of business needs and a proactive approach to identifying and solving problems

Additional Information

• Contract: 12-months, renewable

Apply now to be considered

To apply: Please submit your CV in English. Only shortlisted candidates will be contacted.

IT Helpdesk & Support Manager

Exciting opportunity to join a growing Fortune 500 organization!

You will manage a team of 20+ IT Support Techs and will oversee the day-to-day operations across numerous locations in the NE. Your mission is to balance tactical daily operations with strategic process improvements.

This is a direct hire position.

You will be based in an area southwest of Boston (Canton/Norwood/Walpole general area) with oversight for locations in MA, MD, VA, and RI (potential future expansion to other NE states). You will travel to various locations, as needed (majority of travel will be day trips, with approx. 20% overnight trips).

Excellent benefits include: 10% target bonus, 401k match, stock awards, flex time, paid training, etc.

RESPONSIBILITIES:

• Lead, mentor, and supervise 20+ IT Support Techs and ensure the delivery of an exceptional IT Service Experience
• Manage daily Helpdesk operations, including staff schedules & workload distribution
• Ensure prompt response & resolution of incidents/service requests while monitoring ticket queues & performance metrics
• Establish & enforce Helpdesk policies, procedures, & SLAs
• Act as primary escalation point for complex or critical technical issues
• Identify recurring technical issues & implement root-cause solutions to improve stability
• Maintain & improve internal documentation, Knowledgebase, & SOPs
• Oversee onboarding & ongoing training programs for IT Technicians
• Prepare reports & executive dashboards re: Helpdesk performance, trends, improvement areas
• Coordinate with other IT teams to resolve system-wide problems & ensure compliance
• Collaborate with various depts. to ensure IT support alignment with business goals

REQUIRED:

• 1+ years as an IT Support/Help Desk Manager, including hire/fire responsibility
• 5+ years of hands-on IT Support or Helpdesk experience
• Strong technical understanding of IT systems, hardware, software, & networks
• Ability to mentor & train new IT Technicians
• Experience with ITSM systems & remote support tools
• Experience in data management & reconciliation
• Strong analytical, problem-solving, communication, & customer service skills
• Must have a driver mindset with a high sense of urgency in a fast-paced environment
• Must pass a background check & drug test (excluding THC)
• Must have a valid driver's license, reliable vehicle, & clean driving record

PREFERRED:

• ITIL certifications
• Budgeting & vendor management experience
• SLA & KPI management experience
• Cybersecurity compliance knowledge

W2 ONLY; NO 3rd Parties, C2C, or Visa Sponsorship

Job Summary:

We are seeking a detail-oriented IT Asset Management / IT Operations Executive responsible for managing the complete lifecycle of IT assets. The role involves provisioning laptops for new employees, coordinating international shipments, recovering assets from exiting employees, and ensuring devices are reimaged and prepared for reuse. The candidate will play a key role in maintaining efficient asset tracking and inventory management.

Key Responsibilities:

• Laptop configuration and provisioning for new joiners, ensuring devices are ready as per company standards before onboarding.
• Coordinate and manage international shipments of IT assets, including documentation, logistics coordination, and tracking.
• Handle asset recovery from exiting employees and ensure timely return of company-issued devices.
• Reimage and prepare returned devices for reissue, ensuring systems are properly wiped, updated, and compliant with company policies.
• Maintain accurate records of IT assets and ensure proper tracking across procurement, deployment, recovery, and disposal.
• Support overall IT asset lifecycle management including inventory monitoring, audits, and reporting.
• Coordinate with internal teams such as HR, IT support, and logistics to ensure smooth asset allocation and recovery.
• Ensure compliance with company IT policies and security standards during asset provisioning and reallocation.

Required Skills & Qualifications:

• Experience in IT Asset Management, IT Operations, or End User Support.
• Knowledge of laptop provisioning, imaging, and device preparation processes.
• Experience with asset tracking tools or inventory management systems.
• Strong coordination skills for handling logistics and international shipments.
• Good documentation and record-keeping abilities.
• Basic knowledge of operating systems, device configuration, and IT security practices.
• Strong organizational and communication skills.

Job Summary:

• The Lead Service Management Specialist provides expert guidance and hands-on support for our organization's IT service management. This senior-level position is crucial for ensuring the stability and integrity of our production environment through the effective application of industry best practices and our internal processes. In this role, you will apply the ITSM model, ITIL, and COBIT process frameworks to lead the day-to-day operations of our change and release management team.
• You'll serve as a mentor and coach, working closely with technical build and run engineers to coordinate the installation and updating of production infrastructure, systems, and application components. Your leadership will be key to championing adherence to our Change, Release and Problem Management processes and driving continuous improvement.

Summary Of Essential Duties & Responsibilities:

• Provide expert guidance and oversight for our Change Management Framework, leading Go-Live initiatives and Change Advisory Board (CAB) meetings.
• Lead the coordination and deployment of all software and hardware releases, ensuring they are executed smoothly and with minimal impact.
• Act as the primary subject matter expert for Change and Release processes. You'll coach and mentor technical teams, ensuring all changes are processed and documented in full compliance with corporate policies.
• Serve as a key liaison for the Service Desk and Operations Center, coordinating activities and follow-ups for changes that lead to service outages. You'll also participate in Root Cause Analysis (RCA) to prevent future issues.
• Proactively identify opportunities to improve process and tool efficiencies. You will champion initiatives to enhance inter-process dependencies and optimize workflows.
• Develop and maintain high-quality process and procedure documents that support development and production operations, ensuring consistency and adherence to standards.
• Perform other duties and/or special projects as assigned
• This role is approximately 80% remote and up to 20% on-site.
• The selected candidate must be able to come into the office to perform required work within 48 hours

Seeking a role that will allow you to work from home while making a difference in the world of technology? Are you someone who is passionate about technology and enjoys staying ahead of the tech curve? Are you looking for a role that offers flexible hours that will fit around your current schedule? Then we have a role for you!

TELUS Digital are currently hiring for a Personalized Ads Evaluator role! This is a freelance, independent contractor position that offers up to 20 hours per week.

In this role, you will be reviewing online advertisements by rating them on their relevance to the search terms used as well as providing feedback on their language and cultural relevance in order to improve their content, quality, and layout

Your ultimate goal will be to contribute towards making internet search and online advertising more relevant and interesting for millions of users, including yourself.

Join our team today and start putting your skills to work for one of the world's leading online advertising platforms while being a part of a supportive community that offers:

• Access to complimentary mental health support benefits like free EAP and Mindfulness Apps.
• Dedicated, responsive well-being team proactively offering well-being education each month, as well as quarterly initiatives.

Qualification path

No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement.

Basic Requirements

• Excellent communication skills with full professional proficiency in English
• Being a resident in USA for the last 3 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in Country
• Active use of Gmail, Google+, and other forms of social media and experience in the use of web browsers to navigate and interact with a variety of content
• Daily access to a broadband internet connection, a smartphone (Android 4.1, iOS 8 or higher), and a personal computer with antivirus software to work on. You’ll also need a Barcode Scanner application to be installed on your smartphone to complete certain tasks.

Sign up now!

order to be hired into the program, you’ll be required to take an open book qualification exam that will determine your suitability for the position. You will also be required to complete and pass an ID verification process. Don’t worry, our team will provide you with guidelines and learning materials before your exam. You will be required to complete the exam in a specific timeframe but at your own convenience!

Ready to say goodbye to the boring, traditional 9-5 routine and embrace a dynamic and exciting work environment that puts you in control? This position offers you the flexibility to set your own schedule and complete exciting tasks using an innovative web-based evaluation tool.

A Day in the Life of a Media Search Analyst:

• In this role, you will be doing a comprehensive assessment of diverse task categories, encompassing music, video, books, podcasts, and home pod evaluations spanning various media domains
• Analyzing and evaluating search outcomes for App Store Content and conducting research using online tools to assess and validate query accuracy and intent by applying market expertise in conjunction with provided directives to evaluate the relevance and purpose of task-related information for your specific market.

Join us today and be a key player in our community revolutionizing digital media content!

TELUS Digital AI Community

Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.

Qualification path

No previous professional experience is required to apply to this role; however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project, and your work will be subject to our standard quality assurance checks during the term of this agreement.

Basic Requirements

• Full Professional Proficiency in the English language
• Being a resident in the United States for the last Year and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in the United States
• Having an email address associated with an Apple ID and experience and know-how of Apple products
• Up-to-date familiarity with prevailing trends in applications, music & video, with a keen interest in internet research
• Flexibility to work across a diverse set of task types, including news, audio tasks, and relevance
• Daily access to a secure broadband internet connection, computer, and relevant software
• Independent working and the ability to adapt to innovative methodologies and processes with great attention to detail and exceptional communication skills
• While a High School degree or higher certification is preferred, we are open to candidates with exceptional skills and talent.
• Additional Incentives are provided throughout the assessment process

• Important: To ensure your application is accepted, double-check that the email address you use in registration matches your primary Apple ID email and that it is active and up-to-date. Applications with mismatched email addresses will not be considered.

Sign up now!

order to be hired into the program, you’ll take an open-book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe, but at your convenience.

Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.

A Day in the Life of an Online Data Analyst:

• In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide
• Completing research and evaluation tasks in a web-based environment, such as verifying and comparing data, and determining the relevance and accuracy of information.

Join us today and be part of a dynamic and innovative team that is making a difference in the world!

TELUS Digital AI Community

Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.

Qualification path

No previous professional experience is required to apply to this role; however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project, and your work will be subject to our standard quality assurance checks during the term of this agreement.

Basic Requirements

• Full Professional Proficiency in the English language
• Being a resident in the United States for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in the United States
• Ability to follow guidelines and conduct online research using search engines, online maps, and website information
• Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance
• Daily access to a broadband internet connection, computer, and relevant software

Assessment

In order to be hired into the program, you’ll take an open-book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe, but at your convenience.