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MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a motivated and customer-focused Technical Support Representative to join our dynamic team. In this role, you will be the first point of contact for customers nationwide, delivering exceptional service, resolving technical issues, and promoting our products and services to enhance the overall customer experience.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Key Responsibilities:

• Responding to inbound and outbound customer inquiries in a courteous, timely, and professional manner
• Resolving technical issues efficiently, aiming for first-contact resolution
• Researching and retrieving information across systems to address customer concerns
• Collaborating with other departments to resolve complex issues
• Accurately documenting customer interactions and claims in internal systems
• Using available resources and training to provide accurate information while adhering to scripts, policies, and procedures
• Protecting customer privacy and handling confidential information responsibly
• Escalating unresolved issues to appropriate personnel when necessary
• Participating in ongoing training and team meetings to stay current on systems, products, and procedures
• Maintaining consistent attendance and adhering to your work schedule

Wonder if you are a good fit for this position?

All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Must be 18 years of age or older
• High school diploma or equivalent
• Strong written and verbal communication skills
• Typing speed of at least 20 words per minute
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Familiarity with the Windows operating system
• Dependability and punctuality
• Strong problem-solving and troubleshooting abilities
• A calm, empathetic, and customer-first mindset
• Ability to multitask, stay organized, and work independently
• A collaborative spirit and a passion for helping others
• Comfort working in a fast-paced, evolving environment

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine'

Summary

Basys is a leading merchant services and payment provider for banks across the country. We are a privately held business that continues to experience exponential growth year after year. As an Enterprise Account Executive, you will be developing relationships with C-level individuals, CFOs, VPs, and Controllers at Financial Institutions; engaging them in partnerships around their merchant services; and completing and closing contracts framing these partnerships.

Duties & Responsibilities

Essential Functions

• Develop and close partnerships with Banks around their merchant services offerings
• Maintain a sales pipeline of active engagements with Banks and targeted financial institutions
• Build relationships with senior leaders of our strategic partners
• Ensure all deals and pipeline activities are fully documented utilizing our CRM system
• Provide sales results and team information to the Chief Sales Officer accurately, efficiently, and in a timely manner.
• Play an active role in creation of various presentations for Senior Management and other key internal and external stakeholders

Additional Responsibilities

• Develop and close partnerships with Banks around their merchant services offerings
• Develop and implement sales tactics that support the company's objectives; with an ability to profitably grow market share, and develop long-lasting partnerships
• Assist in the tactical execution of the divisional sales plans that will exceed the divisions assigned budget; create plans for improvement, as needed; implement growth strategies by division, branch, sales territory, strategic partners, clients and end market
• Driving growth through focused sales activity that results in increased account and market penetration
• Maintain and report out Sales / Sales Ops KPI's monthly with assistance/input from other key cross functional team members
• Partner with sales, marketing, and executive leadership to derive insights for the sales leadership to help shape the business
• Continually drive for improvement of sales processes, including sales forecasting, data quality, new growth opportunities and risk analysis, sales playbooks, etc.
• To remain innovative and efficient, the use of AI tools is typical and expected within this role and at Basys
• 25%-40% Travel required

Requirements

Education & Experience

• Bachelor's degree in business administration, accounting, marketing or other related fields.
• Minimum 5 – 7 years sales experience with financial institutions
• Proficiency with Microsoft Office including Outlook, Excel, Word, and PowerPoint
• Proficiency with CRM systems to monitor lead generation, performance, and effectiveness

Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart.

Basys is an equal opportunity employer.

Immediate Hiring – Senior Cybersecurity Analysts (NIST CSF Remediation Specialists)

Job Title: Senior Cybersecurity Analysts (NIST CSF Remediation Specialists) – Gap Analysis

Location: Topeka, Kansas (Remote – but must come onsite if required)

Experience: 10 + Years

Visa: US Citizens only (Client requirement).

Role Summary:

Senior analysts will own the remediation program, converting assessment findings into executable actions. They will work with stakeholders across IT, security, and operations to build prioritized remediation plans and track implementation progress throughout the year.

Key Responsibilities:

• Review completed NIST CSF 2.0 assessment and gap analysis

• Translate gaps into actionable remediation tasks mapped to CSF functions and categories

• Lead working sessions to establish priorities, dependencies, timelines, and required resources

• Oversee remediation implementation across technology, process, and governance domains

• Build and maintain executive cyber dashboards (progress, risks, KPIs, heatmaps)

• Provide ongoing risk scoring, remediation validation, and monthly progress updates

• Identify obstacles, inefficiencies, or risks to remediation timelines

• Mentor junior analysts and ensure consistency in reporting and documentation

Required Qualifications:

• 15+ years in cybersecurity governance, risk, and compliance (GRC)

• Hands-on experience running NIST CSF remediation programs (1.1 or 2.0)

• Strong understanding of security controls, architecture, and risk quantification

• Ability to convert assessment findings into prioritized remediation actions

• Experience building dashboards for executive audiences

• Excellent communication, documentation, and stakeholder coordination skills

If you know someone suitable or are interested, please share resumes or tag relevant professionals.

#CyberSecurity #NISTCSF #CyberRisk #GRC #CyberSecurityJobs #KansasJobs #USCitizensOnly #ContractJobs

PARAMEDIC

$57,200.00 - $69,212.00 / year depending on experience

We’re hiring Paramedics that are passionate about delivering compassionate, high-quality service and advanced patient care to our customers.

This is a full-time position.

Responsibilities:

• Assess each call situation to determine the best course of action while working with progressive Paramedic protocols.
• Utilize your Paramedic skills on medical equipment and procedures including defibrillator, EKG monitor, oxygen and suction devices, and intravenous fluids to provide advanced medical care.
• Communicate with patients and loved ones to provide information and assurance that care is being given.
• Act as Paramedic team leader and take responsibility for the scene and unit management as needed.
• Drive the ambulance on 911 responses.
• Work collaboratively and in a professional manner with all allied health and public safety personnel as well as your fellow Paramedics.

Other Responsibilities:

• Participate in community programs to maintain AMR image and establish strong community relations.

Minimum Required Qualifications:

• High school diploma or equivalent (GED).
• Kansas Paramedic certification or eligible for Kansas certification.
• State Driver’s License.
• BLS and ACLS required upon hire. PALS is preferred, but not required.
• Driving record compliant with company policy.
• Pass Physical Agility Test.
• Some work experience, preferably healthcare.

Why Choose AMR? AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at  

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

We are seeking a People Experience Manager (HR Manager) to join our team.

Starting Salary: $67,000 - $72,000 (Salary)

We are seeking a People Experience Manager to join our team. Your role will work to advance the Kansas Foster Care team member experience by improving processes, ensuring compliance, and coordinating initiatives that enhance engagement, development, and retention. Through close collaboration with leadership, this role provides expert guidance and operational support that strengthens the overall team member lifecycle.

WHAT YOU WILL DO:

• 
  
• Serve as the first point of contact for team members seeking support on People Experience-related questions, concerns, and processes, ensuring timely guidance and a positive, solutionsfocused employee experience.
  
• Serve as a trusted PX partner by addressing team member concerns and supporting leaders with peoplerelated matters.
  
• Consult with PX leadership on sensitive actions such as terminations or corrective measures, as appropriate.
  
• Oversee the onboarding experience by partnering with the Talent Specialist and conduct regular audits of newhire files to ensure accuracy, completeness, and compliance.
  

WHAT YOU WILL BRING:

Our ideal candidate will have 3-5 years of human resource-related roles experience and the following:

• 
  
• Bachelor's degree in human resources, business administration, organizational development, or a related field, or equivalent experience required.
  
• Experience working in a nonprofit environment is strongly preferred as a minimum expectation.
  
• Strong knowledge of employment laws and regulations, including FMLA, FLSA, ADA, Workers' Compensation, EEO guidelines, and relevant accreditation/industry standards (e.g., COA, Joint Commission as applicable).
  
• Strong understanding of HR best practices, including onboarding, engagement, retention strategies, employee relations, and policy administration.
  
• At least 21 years of age and pass background check, physical, and drug screening
  
• A valid driver's license in the state you reside in, proof of current vehicle insurance, and reliable transportation.
  

WHO WE ARE:

Cornerstones of Care is a mental and behavioral health nonprofit certified in trauma-informed care that provides evidence-based prevention, intervention, treatment, and support services to help children and families improve their safety and health by making positive changes in their lives. Each year, our team empowers children and families in Kansas, Missouri, and beyond through three key service areas:

• 
  
• Youth & Family Support - We help youth gain independence through social and living support programs while empowering families with the skills and resources they need to become resilient and successful.
  
• Foster Care & Adoption - We reunify and unite families while recruiting and providing support to foster parents and youth in foster care.
  
• Education & Community Trainings - We help students achieve academic success while giving educators the tools to create safe learning environments to improve their students' behaviors and offer innovative learning opportunities to build and improve knowledge in the community.
  

CORNERSTONES OF CARE'S ORGANIZATIONAL COMMITMENTS:

• 
  
• Nonviolence - helping to build safety skills and a commitment to a higher purpose.
  
• Emotional Intelligence - helping to teach emotional management skills.
  
• Social Learning - helping to build cognitive skills.
  
• Open Communication - helping to overcome barriers to healthy communication, learn conflict management.
  
• Democracy - helping to create civic skills of self-control, self-discipline, and administration of healthy authority.
  
• Social Responsibility - helping to rebuild social connection skills, establish healthy attachment relationships.
  
• Growth and Change - helping to work through loss and prepare for the future.
  

OUR WIDE STATEMENT:

At Cornerstones of Care, we commit to fostering a community where every individual, regardless of background or identity, feels deeply welcomed, valued, and empowered. We envision a diverse community where inclusion and welcoming are prioritized. A community where all voices are heard, listened to, and respected. A community where everyone's physical, emotional, social, and psychological needs are met. At Cornerstones of Care, we have a vision where equity is not just a goal but is present in all we do; every team member feels empowered to authentically contribute to their fullest potential. We hold a collective commitment to WIDE (welcoming, inclusion, diversity, and equity) that will drive us forward as a stronger organization.

OUR DIVERSITY STATEMENT:

• 
  
• We partner for safe and healthy communities.
  
• We cultivate a culture in which children, families, team members, volunteers, donors, and community partners feel welcomed, safe, respected, empowered, and celebrated.
  
• We value diversity of race, religion, color, age, sex, national origin or citizenship status, sexual orientation, gender identity and expression, geographical location, pregnancy, disability, neurodiversity, socio-economic, and military status.
  
• We stand for anti-racism, equity, and inclusivity.
  
• We insist and affirm that discrimination and violence have no place in safe and healthy communities, including in our organization.
  
• We strive toward a more welcoming, inclusive, diverse, and equitable organization through our policies, partnerships, and practices.
  

OUR BENEFITS:

Cornerstones of Care offers a competitive benefits package, which includes:

• 
  
• 9 Paid Holidays, Unlimited Paid Time Off, and Paid Sick Leave
  
• Team members who work at least 30 hours per week are eligible for
  
  • 
    
  • Health insurance benefits (medical, prescription, dental, vision)
    
  • Cafeteria plans (Health Savings Account (HSA) and Medical and Dependent Care Flexible Spending Accounts)
    
  • Ancillary insurance benefits (accident insurance, critical illness insurance, hospital indemnity insurance, short-term disability insurance, voluntary life)
    
  • Cornerstones of Care provides long-term disability insurance and basic term life/AD&D insurance at no cost to the team member
    
  
  
  
• Retirement savings plan (401K) with employer match
  
• Pet Insurance
  
• Employee assistance program (EAP)
  
• Tuition reimbursement program
  
• Public Service Loan Forgiveness.
  
• To view more information on our benefits, please visit our Job Openings page at Join Our Team - Cornerstones of Care to download the current benefits guide.
  

Questions?

Please contact: Cornerstones of Care, People Experience Team

8150 Wornall Rd., Kansas City, MO 64114

Phone: Fax:

Like us on Facebook at: cornerstonescareers

Cornerstones of Care is an Equal Opportunity Employer

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Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.

A Day in the Life of an Online Data Analyst:

In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide

Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.

Join us today and be part of a dynamic and innovative team that is making a difference in the world!

TELUS Digital AI Community

Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. 

Qualification path

No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. 

Basic Requirements

• Full Professional Proficiency in Punjabi and English language
• Being a resident in The United States or the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India
• Ability to follow guidelines and conduct online research using search engines, online maps, and website information

Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance

Daily access to a broadband internet connection, computer, and relevant software

Assessment

In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.

Equal Opportunity

All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.