Information Technology Jobs in None, FL

1,927 positions found — Page 84

Fraud & Security Manager
Salary not disclosed
Pensacola, FL 3 days ago

Company Description

Since 1936 PenAir® Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionate about it. Grown from the values we hold most dear, three guiding principles shape how we see the people we serve, the community around us, and our role within it. These guiding principles are Respect, Service, and Communerosity® and they’re woven throughout our culture.

PenAir is where people and community, resources and expertise align with your values to create real impact. Generational impact through strong financial education and support. We care about the things you care about. As the largest and oldest credit union in Pensacola, Florida, with more than $2.5 billion in assets, our purpose is to enhance the lives of those we serve in the Florida Panhandle, Southern Alabama, and Virginia.

Careers

Do you have a passion for helping others?

Currently, PenAir provides access to 14 convenient locations in Baldwin County, AL and Escambia, Santa Rosa, and Okaloosa Counties in Florida. Join us and become a powerful force for good - after all we live, work, and play here too.

Join the team. You’ll fit right in.

Take control of your future by mapping out a career at PenAir. Working with us means you can shape your professional experience to suit your dreams. We offer valuable resources that provide you the opportunity to build upon and strengthen your skills. Whether it be a career path in advising our members directly on products and services, guiding them through major purchase decisions on a home or vehicle, or even helping build the technology and processes behind the scenes, there is a place for everyone at Pen Air! Success looks different for everyone. Where will your journey take you?

The PenAir difference.

Just like we strive to be a force for good at work, Pen Air works just as hard to supply employees with a total rewards package that includes competitive salaries and meaningful benefits.

Holistic Amenities:

  1. Up to $15K available for continuing education
  2. Student Loan Paydown
  3. Adoption Assistance Reimbursement
  4. Wellness Programs
  5. Gym membership reimbursement
  6. Formal Career Development Resources
  7. Financial Wellness Resources
  8. Purchase assistance with computers and fitness equipment.

Benefits Package Highlights:

  1. Generous PTO Plan—20 days for new hires
  2. Paid Maternal & Parental Leave
  3. Competitive Retirement Plan
  4. Competitive medical, dental & vision plans
  5. Company paid Telehealth services.
  6. Company paid Short Term Disability
  7. And more……….!

The starting salary for this role is $86,000 to $102,000 per year, depending on experience.

About the role:

Oversees PenAir Credit Union’s fraud mitigation strategies and physical security program, ensuring effective risk reduction practices and timely deployment of loss prevention initiatives. Reviews industry and regulatory developments to identify gaps, recommends improvements, and establishes metrics to monitor fraud trends. Collaborates across departments to strengthen overall program effectiveness.

Major Duties and Responsibilities:

  • Maintains and demonstrates knowledge of new & pending laws that will affect the Credit Union’s operations. Maintain a working knowledge of Credit Union services including debit and credit cards, ATM, ACH, draft, and wire processing, BillPay, account to account, person to person, etc..
  • Manage the development, testing, and implementation of new fraud rules and strategies to improve program performance and mitigate loss, while monitoring, analyzing, and communicating fraud trends and losses to staff and management. Recommend procedural enhancements across departments based on dispute and case analysis to strengthen overall fraud mitigation efforts.
  • Oversee all aspects of the Physical Security program & building projects. Respond to all security violations as required by regulation or credit union security policy. Coordinates with appropriate law enforcement agencies, financial institutions, vendors, & auditors.
  • Assist in supporting daily operations related to fraud management. Coordinates and communicates with appropriate departments to ensure they are adequately informed and trained in fraud detection and prevention best practices.
  • Hires, reviews, schedules, trains, and monitors the work of direct reports, conducts performance reviews; allocates resources to meet operational needs within the department; implements change based on departmental performance and/or internal recommendation; manages escalations and complaints.
  • Perform other job-related duties as assigned.

Minimum Qualifications:

Experience

  • Eight years to 10 years of similar or related experience, including preparatory experience.

Education/Certifications/Licenses

  • Equivalent to a college degree (BS or BA in a relevant field). Completion of an industry certification

Interpersonal Skills

  • The ability to motivate or influence internal or external senior level professionals is a critical part of the job, requiring a significant level of influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogues, as well as a professional level of written communication skills are essential to the position.

Other Skills:

  • Strong communication skills, both orally and in writing
  • Ability to work independently and as part of a team, problem solve and make decisions.
  • Must be numbers and detail oriented.
  • Public speaking
  • Knowledge of the features and benefits of financial institution products and services (to include mortgage products).
  • Trustworthy with confidential information
  • Strong knowledge of fraud management/investigative processes, knowledge of fraud tools and models; knowledge of bank payment systems.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Not Specified
BIS Internal Solutions Developer - Power Platform
Salary not disclosed
Sanford, FL 3 days ago

Overview

We are looking for a technically strong, business-minded developer to design, build, and maintain internal applications and automations that improve how our team’s work. This role supports business processes, data, and technology and plays a key role in modernizing workflows across the organization. This role is suited for a strong mid-level to senior developer who can work independently while collaborating closely with team members and stakeholders.

While Microsoft Power Apps and Power Automate are core tools today, this role goes beyond low-code development. The ideal candidate brings strong fundamentals in application design, data flow, and user experience, with the ability to build scalable, secure, and well-documented solutions that can grow with business.


Key Responsibilities

  • Design, build, and maintain end-to-end internal business applications using Microsoft Power Apps and related technologies.
  • Develop business logic and workflow automation using Power Automate, integrating with internal and external data sources including Dataverse, SharePoint, SQL databases, and third-party APIs.
  • Partner with stakeholders and leadership across multiple departments to understand business processes, gather requirements, and translate needs into practical, scalable technical solutions.
  • Design secure, role-based solutions with appropriate permissions, governance controls, and environmental strategies following Power Platform ALM best practices.
  • Ensure applications are well-structured with clean data flow, clear separation of logic, and thoughtful handling of edge cases and exceptions.
  • Monitor, enhance, and support existing applications and automations to improve reliability, performance, and user adoption over time.
  • Produce clear and thorough documentation covering business requirements, technical design, data structures, workflows, and known constraints.
  • Contribute to and follow established development standards, templates, and best practices to ensure solutions are consistent, maintainable, and easy for other developers to support or extend.
  • Provide technical guidance and information sharing with the team and collaborate on problem-solving with less-experienced developers.


Technical Requirements (Must Have)

  • Hands-on experience building and maintaining custom, end-to-end applications using Power Apps.
  • Strong experience developing business logic and workflows using Power Automate.
  • Experience integrating multiple data sources, including Dataverse, SharePoint, SQL databases, and external APIs.
  • Ability to design secure, role-based solutions with an understanding of Power Platform governance, environments, and ALM practices.
  • Strong understanding of user-centered design principles and how they influence application structure, usability, and adoption.
  • Proven ability to design solutions with well-organized data flow and clear movement of information between systems.
  • Strong written communication skills, with the ability to create detailed technical and functional documentation.


Preferred Skills

  • Power BI development experience using existing datasets and data models.
  • Strong working knowledge of DAX and Power Query (M language).
  • Experience building reports or dashboards that support operational or financial decision-making.

Experience Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field
  • 3-5 years of experience designing and delivering business applications or workflow automation solutions.
  • Demonstrated experience delivering end-to-end solutions.
  • Experience partnering directly with business stakeholders to translate operational needs into scalable technical solutions.


UI & Front-End Development Foundations

Even when working within low-code platforms, developers in this role are expected to understand core UI and front-end concepts, including:

  • HTML, CSS, and JavaScript fundamentals
  • Component-based design and reusable UI patterns
  • Responsive design principles
  • Basic state management concepts
  • Accessibility and usability best practices


Our recruiting process is centralized and is handled by our HR Department. If we are sent unsolicited resumes from recruiters, we will not pay any recruiting fees. Unsolicited resumes are any resumes sent to us by a recruiter who has not been pre-approved by HR, has not signed our contract, and has not been requested by our HR Department to search for a specific position.

Not Specified
Residential AV Lead Technician
Salary not disclosed
Miami, FL 3 days ago
Lead Audio Visual (AV) Technician

Luxury Residential Integration | Miami & Broward County

We are seeking a Lead AV Technician to oversee installation and service of high-end residential AV and home automation systems throughout Miami and Broward County. This is a hands-on leadership role managing a field crew while delivering white-glove results for luxury clients.

Responsibilities

  • Lead and execute luxury residential AV & automation installations
  • Manage and mentor a crew of 3–5 technicians
  • Serve as on-site technical and quality lead
  • Install, configure, and troubleshoot audio, video, lighting, shading, and control systems
  • Interface professionally with homeowners, builders, and designers

Requirements

  • 5+ years of residential AV / home automation experience
  • Hands-on experience with Crestron, Lutron, Control4, or Savant
  • Proven experience leading residential job sites and technicians
  • Strong troubleshooting and system integration skills
  • Ability to service projects across Miami & Broward County

Preferred

  • Programming or commissioning experience (Crestron, Control4, Lutron, or Savant)
  • Residential networking and Wi-Fi experience

What We Offer

  • Competitive compensation
  • Leadership role with growth potential
  • Work on premium, design-driven luxury homes

Not Specified
Director of AI Initiatives & Adoption
✦ New
Salary not disclosed
Pinecrest, FL 1 day ago

** We will only consider applicants who are currently residing in South Florida**


About MMG

MMG Equity Partners is a Miami-based, family-led real estate investment and development platform with a portfolio of retail shopping centers across South Florida. Beyond the real estate business, MMG operates a private family office that manages investments, insurance, and financial reporting across multiple entities and family members. MMG separately owns Tamarack Resort in Idaho. We are a flat, fast-moving organization where you will work directly with principals — not layers of management.

This is a ground-floor role. We are building the function from scratch. The right person will define what AI means at MMG, then build it.


The Role

The Director of AI Initiatives & Adoption is responsible for identifying, implementing, and managing AI tools and systems that meaningfully improve how MMG operates across real estate and family office functions. Every project you take on must connect to a business outcome — faster decisions, better data, more deals, reduced overhead.

You will own four things: identifying where AI creates real value at MMG, building or procuring the tools to capture that value, driving adoption across the team and continuously improving how those tools are used, and ensuring the systems are secure and maintainable. Implementation without adoption is not success.

  • Reports to Managing Director
  • Direct reports - contractors and freelancers as needed
  • Current IT Enviroment - outsourced IT for network support


Current Tech Stack (what you are walking into)

You need to understand these systems deeply. Part of your job is figuring out how to connect them and leverage AI to make us more productive/competitive

What you will work on

Below are four areas where we believe AI creates the nearest near-term value at MMG. You first job is to work with the leaders in each area to assess each, prioritize, and build a 6-month roadmap. In addition to the below, the right individual will identify a myriad of other AI use cases to add value and reduce repetitive tasks.

  1. Leasing and Tenant Prospecting

MMG owns retail shopping centers and is responsible for filling vacancies with the right tenants – while we work with third party leasing firms, we wish to supplement their efforts by generating direct leads.

  • Design and build AI scraping tools to compile databases of South Florida retailers and service businesses for targeted uses
  • Build a tool to identify prospective uses/tenants: given a vacancy (size, location, co-tenancy, demographics), which business types and specific operators are the best candidates?
  • Design and build AI-assisted leasing outreach workflow: targeted uses identified for vacancies → database queried → outreach drafted and sent → responses tracked in Dynamics (or other CRM)
  • Activate Microsoft Dynamics (or other) as the CRM for online leasing
  • Identify tools or workflows to monitor existing tenant health (sales reporting, foot traffic, business review signals) to get ahead of vacancies before they happen
  • Identify and implement AI-assisted lease abstracting tool to best fit our environment

2. Real Estate Acquisitions

MMG evaluates potential acquisitions across South Florida. Today this process is manual and dependent on individual knowledge. AI can accelerate every stage.

  • Design and build AI scraping tools to compile databases of South Florida real estate owners
  • Build an AI-assisted underwriting workflow that pulls property data, comps, and market context into a structured analysis template
  • Identify AI tools for market intelligence — rent growth trends, cap rate movements, retail category performance by submarket
  • Evaluate AI-powered deal sourcing tools (e.g. CoStar integrations, off-market sourcing platforms

3. Private Family Office

MMG's family office manages investments, insurance, and financial reporting for family members. This is a sensitive area requiring strict data governance — but it also has high-value AI applications.

  • Addepar AI integration: explore ways to use AI to generate plain-language investment performance summaries and financial reports from Addepar data, reducing manual reporting time
  • Insurance management: build a structured database or AI assistant for tracking insurance policies (G/L, personal property, family member policies) with renewal alerts and coverage gap analysis
  • Document intelligence: connect family office files in SharePoint to an AI interface for on-demand retrieval of partnership agreements, tax documents, and legal filings
  • Evaluate data governance and access controls for family office data — this is sensitive personal and financial information; AI access must be role-based and audited


IT Infrastructure and Security

You are not a network administrator — we have an outsourced IT firm for that. But you are responsible for AI governance at MMG: ensuring every AI tool introduced into the environment meets a clear security and accountability standard.  Practically, this means:

  • Evaluating AI vendors for data handling practices — what data leaves our environment, where it is stored, and how it is used for model training
  • Defining and enforcing a data classification policy: what information can be sent to external AI APIs, what must stay on-premise or in private cloud environments
  • Working with IT firm to ensure AI tools are deployed within the MS365/Azure security perimeter where possible
  • Evaluating the Claude Teams → Claude Enterprise migration and the Microsoft Connector configuration for SharePoint access — specifically, controlling which documents are accessible to AI and by which users
  • Vetting any third-party AI integrations (i.e. ZoomInfo, Yardi, etc.) for compliance with firm data policies


Prompt Library & AI Adoption

Building the tools is only half the job. The other half is making sure the team actually uses them — and uses them well. This requires two ongoing responsibilities that most AI roles underestimate.


Prompt Library

You will build and maintain a living prompt library — a curated set of tested, optimized prompts for every recurring AI task at MMG. Examples include: underwriting analysis from a rent roll, lease abstraction for a specific clause type, tenant outreach drafts by use category, and insurance renewal gap analysis. The library lives in SharePoint, is accessible to the full team, and is updated continuously based on user feedback and evolving business needs. A well-maintained prompt library is what turns AI from a tool that one person uses well into a capability that the whole organization depends on.


Adoption Monitoring & Continuous Improvement

You are responsible for whether AI tools actually get used — not just whether they get deployed. This means tracking adoption across the team, identifying where workflows are not sticking, providing training and troubleshooting support to staff using AI tools, and iterating on both the tools and the prompts based on real usage patterns. You will serve as the primary internal resource for the team when they hit limitations or need guidance on how to get better outputs. Deployment without adoption is a sunk cost.


What we are looking for

Required:

  • 3–6 years of experience in data, technology, or AI — ideally in a context where you had to figure things out without a large team around you
  • Hands-on experience with AI tools and LLM platforms — not just using them, but building workflows, prompts, and integrations on top of them
  • Demonstrated ability to connect AI capabilities to specific business outcomes (not just technology for its own sake)
  • Comfort with the Microsoft 365 ecosystem — SharePoint, Dynamics, Teams, Azure
  • Ability to manage and direct contractors and developers without being the one writing all the code
  • Non-technical stakeholder communication — you will regularly present AI recommendations, tool evaluations, and implementation roadmaps directly to the principal(s) who are real estate operators, not technologists. The ability to translate AI capabilities into business outcomes (not feature lists) is non-negotiable. If you cannot explain why a tool matters in terms of time saved, deals sourced, or risk avoided, you will not be effective in this role
  • In-office presence at Pinecrest HQ is required initially (possible hybrid in the future)


Preferred

  • Experience in commercial real estate, property management, or a related field
  • Familiarity with Yardi, Addepar, or similar platforms
  • Background that includes both technical work (building things) and strategic work (recommending what to build)
  • Experience implementing AI in a small-team / resource-constrained environment
Not Specified
Sr. Project Manager – Commercial Construction
✦ New
Salary not disclosed
Fort Myers, FL 1 day ago

Now Hiring: Senior Project Manager | Client & Team Leader


Please kindly note: You must have general construction experience for consideration. Design-build general construction experience is preferred. Experience as a subcontractor, supplier, or facilities manager without general contracting experience will not qualify. A minimum average of 4 years employment duration with each company is required for consideration unless projects were contract only. Thank you for being respectful of the required qualifications in the interest of your time and our ad spend.


At GCM Contracting Solutions, Inc., we’re not just building projects—we’re setting the standard for innovation and excellence in the construction industry. With over 35 years of experience, our team has established a reputation for delivering high-impact projects across a range of industries, from hospitals and biolabs to cutting-edge automated marinas. Our legacy, built by founder Robert Brown, is one of quality, dedication, and groundbreaking solutions.


Our team members are part of the top 1% of construction professionals in the country, consistently chosen for their expertise, integrity, and forward-thinking approach. By joining GCM, you’ll be working on some of the most exciting and technologically advanced projects in the USA. This includes our flagship project: the world’s second fully automated marina—an engineering feat few can claim to be involved in.


We foster a collaborative environment where servant-leadership is at the core. Our team thrives on cross-functional collaboration, bringing together the best minds from different disciplines to achieve success. Every member of the GCM family is empowered to lead, innovate, and deliver results, ensuring our projects are not just completed but are industry benchmarks.


As a Senior Project Manager at GCM, you will be entrusted with full ownership of your projects, driving them forward with precision, all while working alongside a team of top-tier professionals. You’ll not only manage complex, large-scale commercial builds but also contribute to a culture of excellence that defines GCM’s reputation in the industry. Your ability to lead high-stakes projects and collaborate with some of the finest professionals will be critical in cementing our position as industry leaders.


Why You’ll Thrive at GCM:

  • Elite Team: Join the top 1% of construction professionals working on groundbreaking projects.
  • Cutting-Edge Projects: Be part of some of the most innovative builds in the U.S., including fully automated marinas.
  • Collaborative Culture: Lead and collaborate with servant-leader team members who bring out the best in each other.
  • Personal and Professional Growth: We invest heavily in your development, offering extensive training, top-tier tools, and leadership opportunities.
  • We have a dedicated Pre-Construction department that collaborates with project management in a way that sets both departments and the company up for success and client satisfaction from the beginning.
  • Subcontractor relationships are a priority; we even have a dedicated special team whose responsibility is to create and QA/QC subcontractor relationships. Some have lasted 30+ years. Subcontractors are engaged and embraced. They are paid timely and often even early so you have no unnecessary challenges in the field. Surveys are taken at the close of the pre-construction and the project to ensure continued alignment and strong relationships.


If you are driven by innovation, excellence, and the opportunity to work on game-changing projects with the industry’s best, GCM is where you belong. Apply today and take your career to the next level!


 Required Experience:

  • A minimum of 10 years of project management experience in commercial construction, with at least 5 years in a leadership role overseeing large-scale commercial or industrial projects.
  • Proven success in managing client relationships and navigating the complexities of large construction projects.
  • Strong leadership and problem-solving skills with the ability to guide teams to success and adapt in dynamic environments.
  • Strong track record of client relationship leadership and team leadership
  • High competence in budget management, change control, and schedule execution


Preferred Experience

  • ·      Procore
  • ·      Microsoft Projects
  • ·      Industrial tilt-wall projects
  • ·      Medical project experience
  • ·      Hotel project experience


Why Join GCM?

  • At GCM, we invest in your future. Our supportive and inclusive environment fosters personal and professional growth. We offer comprehensive benefits, including medical, dental, and vision plans, along with generous paid time off, competitive salaries, and vehicle allocation. We are committed to your continuous development, offering extensive project management, software training, leadership programs, and personal growth opportunities. Your success is our success, and we provide the tools and resources to ensure you thrive.


Performance Results Description (PRD)

Senior Project Manager | Client Success & Project Leadership


Role Purpose


The Senior Project Manager leads complex commercial and industrial projects from preconstruction through closeout while delivering results across three non-negotiables:


  1. Client satisfaction, 2) team leadership, and 3) project performance (schedule, budget, quality, safety).

This role exists to ensure that every project is executed with clarity, accountability, and professionalism, producing an experience that clients trust—and choose again.


Key Result Areas (KRAs)

KRA 1: Project Execution & Accountability

  • Lead project planning, mobilization, procurement, and production execution.
  • Establish meeting rhythm, roles/responsibilities, and decision pathways.
  • Ensure project documentation, workflows, and communication are consistent and audit-ready.

KRA 2: Budget Ownership & Financial Management

  • Own budget performance, cost reporting, forecasting, and margin protection.
  • Drive disciplined buyout strategy and manage subcontractor commitments.
  • Lead change management from identification through pricing, negotiation, approval, and documentation.

KRA 3: Schedule Leadership (CPM + Look-Ahead Control)

  • Build and manage milestone plans, CPM logic, and constraint removal.
  • Maintain rolling look-aheads and coordinate long-lead procurement to protect critical path.
  • Partner with the Superintendent to prevent schedule drift through proactive field alignment.

KRA 4: Quality, Safety & Risk Management

  • Drive safety culture and compliance through daily leadership and accountability.
  • Establish quality expectations early and verify execution through inspections and documentation.
  • Identify risks (scope gaps, constructability issues, procurement delays, owner decisions) early and execute mitigation plans.

KRA 5: Client Satisfaction & Relationship Management

  • Serve as the primary “trust builder” for the owner and key stakeholders.
  • Set clear expectations and deliver steady communication—no surprises.
  • Lead challenging conversations with solutions, professionalism, and accountability.
  • Track client priorities, respond with urgency, and protect the client experience through every phase.
  • Drive successful turnover by ensuring operations readiness, training coordination, and a clean closeout package.

KRA 6: Leadership & Team Development

  • Lead through servant leadership: coach, support, and hold the line on standards.
  • Build a high-performing team culture—clear goals, consistent accountability, and strong follow-through.
  • Mentor Project Engineers/Project Managers through structured delegation and skill development.
  • Model “calm under pressure” leadership that keeps teams focused and confident.

KRA 7: Project Management Systems & Operational Discipline

  • Own the project management cadence: logs, RFIs, submittals, meeting minutes, action items, and reporting.
  • Ensure clean, consistent project records that support decision-making and claims avoidance.
  • Maintain job cost integrity in partnership with accounting—accurate, current, and decision-ready.
  • Reduce friction by standardizing workflows and improving how information moves between field, office, and stakeholders.

KRA 8: Closeout Excellence & Turnover Readiness

  • Drive punchlist completion, O&M manuals, as-builts, warranty, training, and final documentation.
  • Close projects cleanly (operationally + financially), ensuring final billing and retention are managed professionally.


Performance Standards (What “Great” Looks Like)

  • Clients feel informed, respected, and confident—and want to work with GCM again.
  • The team operates with clarity and urgency, not chaos and rework.
  • Forecasts are reliable, job costs are clean, and change is controlled—not reactive.
  • Risk is identified early and handled decisively.
  • Closeout is smooth, professional, and complete—no lingering surprises.


Tools & Systems

We focus on maximizing value-add work and minimizing monotonous admin. You’ll operate within an integrated project environment that may include:

  • Viewpoint Vista / Trimble (TC1 ecosystem)
  • Procore
  • Bluebeam
  • Microsoft 365 (Teams, Outlook, Excel)
  • Scheduling, reporting, and collaboration tools aligned with GCM standards


Why Join GCM

  • A company built on repeat clients, earned through performance and professionalism
  • Opportunities to lead exciting, complex projects—including innovative work in the automated marina space
  • Culture grounded in servant leadership, accountability, and collaboration
  • Competitive compensation + full benefits (medical/dental/vision) + generous PTO
  • Investment in training, systems, and leadership development


Compensation (Pay Transparency)

GCM intends to pay competitive wages that are fair, motivational, and equitable. Compensation is based on skills, experience, and location.

Typical range: $170,000 – $190,000 annually, plus benefits.


Ready to Lead at a High Level?

If you’re a builder who wants to lead projects with excellence, drive client satisfaction, and elevate the team around you—we’d like to talk.

Not Specified
Medical Claims Manager (TPA)
✦ New
Salary not disclosed
Clearwater, FL 1 hour ago

Medical Claims Manager for TPA Organization


Pay: $95K-$110K Base Salary PLUS Annual Incentive Bonus based on performance


Position Summary:

Third-Party Administrator (TPA) Company which provides a wide range of administrative services to insurance companies, sharing organizations, insurance marketing organizations, and employers. One core service is claims administration, where submissions for payment/reimbursement/sharing from medical providers and covered individuals are reviewed, subject to cost controls and ultimately adjudicated, resulting in an explanation of handling to the submitter.

This service is provided subject to service level agreements which mandate a high level of service measured by timely turnaround and a high degree of accuracy. Accuracy is measured by adherence to all written procedures and controls applicable to claims as well as the client’s stated coverage.


Qualifications and Competencies -Education and/or Experience:

  • A minimum of at least 5-7 years in a Management role for Claims Operations, servicing health insurance policies or benefits.
  • Third Party Administrator “TPA” experience required.
  • In-depth knowledge of computerized automated claims adjudication is required.
  • Experience in network vendor relations, experience in network repricing, and reference base pricing concept for our of network claims would a plus.
  • Excellent written and verbal communication skills. A college degree is preferred.

Certificates, Licenses, Registrations:

  • Project Management certification (e.g., PMP) or industry-related certifications (e.g., CEBS) a plus but not required


Supervisory Responsibilities:

  • Leadership & Team Development

Competencies:

  • Leadership & Team Development
  • Operational Efficiency & Workflow Optimization
  • Conflict Resolution & Change Management
  • Strategic Planning & Growth Support
  • Excellent Communication (Written & Verbal)
  • Detail-Oriented, Organized, and Tech-Savvy

Computer Skills:

  • Proficiency using software programs such as MS Word, ACCESS, PowerPoint, Excel and Outlook, Electronic Health Records.
  • Familiarity with benefit administration platforms, CRM tools, project management software, and database systems preferred.


Essential Duties and Responsibilities:

  • Participation in product development, including the technical review of new products and prospective new clients. This assistance will be focused on evaluation and interpretation of benefits, advancements in health care requiring updates to programs and plans, and advancements in administration, including use of AI.
  • Ensuring that daily reporting provides an accurate portrayal of claims on hand, including those received by the clearinghouse, sent to re-pricing entities, unable to be systematically “matched”, auto-adjudicated, in Examiner queues waiting to be adjudicated, and in either audit or needing approval status.
  • Developing and implementing strategies for greater automation in the claims process, including electronic receipt of claims and auto-adjudication.
  • Establishing production requirements for Examiners, and along with the Supervisor monitoring performance against the requirements.
  • Establishing and monitoring strong operational controls relating to claims cost control, including review processes for potential pre-existing conditions, determining medical necessity, enforcing reasonable charge provisions and pursuing recovery of third-party liability.
  • Monitoring and continually developing Policies and Procedures intended to enforce consistency in process and improve quality.
  • Working with the Manager of Quality to implement appropriate standards for accuracy and audit procedures intended to validate those standards are met. This includes setting release authority levels and random audit percentages for Examiners reflecting experience and historical quality results. It will also include development of coaching and training programs linked to emerging quality issues.
  • Using audit results to develop ongoing training programs and new procedures intended to increase procedural, payment and financial accuracy percentages.
  • Coordinating escalations from other Departments with the Claims Supervisor to ensure that timely and complete actions and responses are provided.
  • Reviewing and approving higher dollar claims prior to payment.
  • Oversight for the ongoing management of claims processing technology, including plan building and identification of new and updated benefit categories based on new medical coding and medical services.
  • Act as a liaison with clients for escalation of service issues or program questions, establishing a strong working relationship and client trust.
  • Investigates and participates in formal responses relating to complaints, grievances and appeals received by or applicable to PAS.
  • Participates in Product Development and Sales processes, including participation when requested in prospective client presentations, regulatory reviews and contracting of vendors.


Essential Duties Specific to Claims Department:

  • Participating actively as a key member of the Management Team, including demonstrating leadership through strong communications skills, use of business metrics to determine strategy and resource needs, and showing a high level of focus on continual quality improvement.
  • Coordination of all activities of the Claims Department Management Team. This includes Supervisors and/or Team Leaders assigned to Customers.
  • Responsibility for Claims Department strategy, planning, staffing projection, budgeting and quality assurance and improvement.
  • Responsibility for Interviewing and final recommendation for hiring employees within the Claims Department. This is to ensure that high standards are maintained, and compensation arrangements are discussed and approved by the executive team.
  • Creating a culture within the Claims Department of exceptional service to members and their providers, as well as transparency in reporting results, trends and issues to Senior Management and clients.
  • Management of relationships with Preferred Provider Organizations and Reference-Based Pricing vendors which are essential to managing the cost of claims for clients.
  • Management of relationships with essential vendors involved with the Claims Adjudication process, including clearinghouses, claims cost control vendors and the claims fulfillment vendor (printing and mailing of checks and EOP/EOB, as well as electronic payments).
  • Identification and management of Subject Matter Experts (SMEs), with back-ups in various aspects of Claims, including procedures and use of technology.
  • Oversight of Claims Training programs, including training for new employees and ongoing reinforcement training.
  • Oversight of Claims documentation, including Policies and Procedures and reference materials.
  • Participates in RFP/Proposal processes, including participation when requested in prospective client presentations.


Primary Performance Expectations:

Performance review for the Claims Manager is ongoing, with formalized reviews quarterly. There will be an Annual Review completed each January which will determine adjustments to compensation, and availability of incentive compensation. Performance expectations or goals are as follows:

Budget Performance:

The Claims Manager will be evaluated based on the level of variance with the budget established for the Claims Department, measured by staffing and other expenses. Operating expenses for the Claims Department will be measured by total per household per month (PHPM) and per inbound claim cost so that improvements in productivity and efficiency are rewarded.

Department Results for Service Level Agreements:

SLA results will be measured quarterly and reported specifically by client.

Department Satisfaction Level:

An annual Satisfaction Survey will be provided to the relationship manager for each PAS client where Claims services are provided. The Departments will be graded in total and by Team, and in each case must be graded with a score of at least 4 out of 5 (Highly Satisfied).

Department Quality Level:

The Department will be audited by Enterprise Risk Management (ERM). Actual results will be compared to goals in each period.


HIPAA and Data Privacy Obligations:

This role has direct access to Protected Health Information (PHI). The following rules are non-negotiable:

  • Absolute confidentiality: Employees must not disclose PHI to unauthorized individuals under any circumstances.
  • Secure environment: A private, locked workspace must be maintained to prevent exposure of PHI to family members, visitors, or others.
  • Company-approved technology only: All work must be performed on secure, company-issued devices using encrypted connections (VPN required).

You will be required to complete HIPAA training upon hire and annually thereafter. Any breach of confidentiality or unauthorized disclosure of patient information may result in disciplinary action up to and including termination and may carry legal consequences under state or federal law.

Other Responsibilities:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

  • Adheres to the policies and procedures of Company.
  • Maintains strict confidentiality of client, company, and personnel information.
  • Demonstrates a strong commitment to the mission and values of the organization.
  • Adheres to company attendance standards.
  • Performs other duties as assigned.

#GEN

Job Type: Full-time

Benefits:


  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid training
  • Vision insurance
Not Specified
Border Patrol Agent (BPA) - $51,632-$92,219/year
✦ New
$51,632 - 92,219
Palm Bay, FL 1 hour ago

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector (Entry Level)


A MISSION WORTHY OF A CAREER!

If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent.

USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America.

Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below) .

 

Salary and Benefits

Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

 

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in ) will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.

*Retention Incentive*Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

 

Duty Locations

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required .

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others . A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

  • Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
  • Buffalo Sector Stations - Wellesley Island
  • Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
  • El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
  • El Centro Sector Stations - El Centro, Indio, Calexico
  • Grand Forks Sector Stations - Pembina
  • Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
  • Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
  • Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
  • Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
  • San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
  • Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
  • Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
  • Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
  • Yuma Sector Stations - Blythe, Yuma, Wellton

 

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

  • Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
  • Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
  • Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
  • Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
  • Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

 

Qualifications

You qualify for the GL-5 grade level if you possess one of the following:

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following:

Experience: One year of specialized work experience that shows you have the skills necessary to:

  • Make sound judgments and decisions in the use of firearms.
  • Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
  • Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university;  OR

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

 

Other Requirements

Citizenship : You must be a U.S. Citizen to apply for this position.

Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans’ Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

 

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam .

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp .

As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Not Specified
Certified Surgical Tech Travel
✦ New
Salary not disclosed
Jacksonville, FL 1 day ago
Your future role at a glance 

Location: Local and national travel options are available dependent on need.

Facility: Ascension St. Vincent's Riverside - Neuro/Spine Specialty  

Department: Associate Travel Program - Surgical Services

Schedule: Night Shifts available | 40 hours per week

Gross Rate up to $1,935 per week

#ATP

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive
  • Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
  • Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
  • Time to recharge: pro-rated paid time off (PTO) and holidays
  • Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
  • Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
  • Family support: parental leave, adoption assistance and family benefits
  • Other benefits: optional legal and pet insurance, transportation savings and more

Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

How you’ll make an impact in this role
  • Expertly scrub for diverse specialties, anticipating surgeon needs and ensuring precise instrumentation delivery.
  • Establish and maintain a rigorous sterile field to prevent surgical site infections.
  • Perform meticulous surgical counts and lead "Time-Out" protocols to ensure patient safety.
  • Prepare specialized equipment, implants, and sterile supplies tailored to specific procedural requirements.
What minimum requirements you’ll need

Licensure / Certification / Registration:

  • BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.
  • Surgical Tech credentialed from the National Board of Surgical Technology and Surgical Assisting (NBSTSA) obtained prior to hire date or job transfer date required.

Education:

  • High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Technical degree OR 4 years of applicable cumulative job specific experience required.
What additional preferences we're seeking
  • 1+ year of acute care experience
  • Applicable license and/or certification per contract requirements required

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here for more information.

 

Not Specified
Clinical Educator
Salary not disclosed
Tampa, FL 6 days ago

Inizio Engage has a long-standing partnership with a leading biotechnology organization across Commercial, Patient Solutions and Medical Affairs businesses.

We are seeking a Clinical Educator to deliver educational support to identified Healthcare Professionals and office staff within primary care and specialist facilities in the field of a designated disease state. The Clinical Educator will provide disease state education, related resources, and approved product education in accordance with program standards and compliance guidelines, while meeting all relevant expectations set by Inizio leadership.

This is your opportunity to join Inizio Engage and represent a top biotechnology organization!

What’s in it for you?

  • Competitive compensation
  • Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
  • Employee discounts & exclusive promotions
  • Recognition programs, contests, and company-wide awards
  • Exceptional, collaborative culture
  • Best Places to Work in BioPharma (2022, 2023, & 2024)
  • Certified Great Place to Work (2022, 2023, 2025)

What will you be doing?

  • Provide disease state education, awareness, and approved resources to identified Healthcare Professionals and office staff as agreed by Inizio leadership
  • Present educational programs, both live and virtual, tailored to the needs of each healthcare office
  • Increase awareness of disease state through compliant education
  • Educate office staff on diagnostic processes, disease state information, and approved product education including safety and adverse event information per label
  • Develop and strengthen relationships with key healthcare professionals and office staff
  • Identify and support referral pathways across multidisciplinary teams
  • Facilitate the development and provision of services across multiple healthcare sectors
  • Use only approved materials provided by Inizio. Materials may not be changed, copied, or distributed
  • Complete all required training courses and competency assessments within specified timeframes
  • Ensure accurate and timely documentation of all office interactions and required reporting activities
  • Capture time and expenses through the designated Inizio systems
  • Maintain professional registration and/or licensing as required by applicable state laws
  • Attend local and national meetings and/or conferences to remain current on program developments and share best practices
  • Maintain company equipment and materials in accordance with company instructions
  • Comply with all Inizio policies and procedures and all applicable compliance standards
  • Be contactable during working hours to respond to inquiries and perform responsibilities
  • Possess a full, valid United States driver’s license at all times and notify Inizio immediately of any offenses or accumulation of penalty points
  • Effectively manage assigned territory and travel as needed, including overnight travel
  • Perform other duties as requested
  • Clinical Educators do not provide nursing services, medical or treatment advice, and do not market or promote pharmacological products.

What do you need for this position?

  • Qualified Healthcare Professional with current state license (Respiratory Therapist or Registered Nurse preferred)
  • Associate’s Degree, Bachelor’s Degree, BSN, or equivalent work-related experience
  • Minimum of 3+ years’ experience working in a specific disease state or related field; respiratory experience preferred
  • Previous experience in pharmaceutical or biotech industry as a clinical educator or in sales preferred
  • Excellent professional communication and presentation skills
  • Ability to present to physicians and various members of office staff
  • Strong interpersonal and organizational skills
  • Demonstrated ability to manage multiple responsibilities and territory priorities
  • Self-starter with high personal motivation
  • Evidence of continual professional development and commitment to maintaining clinical knowledge
  • Willingness to travel up to 75%, including overnight stays
  • Ability to lift and carry up to 25 pounds and operate standard office equipment

About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at: Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.

Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.

permanent
Clinical Nurse Educator
🏢 Inizio Engage
Salary not disclosed
Tampa, FL 6 days ago

Inizio Engage has partnered with a leading, research-driven, biopharmaceutical company with a heritage rooted in science and collaboration. We are seeking a performance-driven, proven, and ambitious, Clinical Educator to deliver educational support and training support for Healthcare Professionals and other office staff within oncology facilities/offices in their management of patients with cancer in order to meet all relevant standards as set by the company/client and Manager.  

  

This is your opportunity to join Inizio Engage and represent a top biotechnology company!  

  

What’s in it for you?  

  • Competitive compensation 
  • Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions  
  • Employee discounts & exclusive promotions 
  • Recognition programs, contests, and company-wide awards 
  • Exceptional, collaborative culture 
  • Best Places to Work in BioPharma (2022, 2023, & 2024) 
  • Certified Great Place to Work (2022, 2023, 2025) 

 

What will you be doing?  

  • Provide education through in-services (account calls) to HCPs and HCP staff on Product specific information including but not limited to Product information, disease state information, dosing protocols and information, administration of product, and adverse events of Product.  
  • To present educational programs to Healthcare Professionals in accordance with the needs of each office  
  • Engage in Program related communications with client’s field-based sales force (representatives and district managers).  
  • Communicate to the Manager any concerns identified during the in-service education process. The Manager will serve as the single point of contact with Merck for all Program related communication.  
  • Accurate and timely reporting of all visits, including but not limited to the type of education conducted, length of visit, and office that was visited. A visit is defined as a customer interaction-in-services and scheduled or unscheduled customer engagements.  
  • Report on interactions with HCPs and HCP staff  
  • Complete all required administrative responsibilities in a timely manner. Some of these could include but are not limited to; daily computer updates, weekly summary of activity reports, emails and monthly expense reports  
  • Coordinate and schedule travel to oncology offices with client Sales Representatives  
  • Develop and strengthen relationships with key customers  
  • To attend and complete all training courses and related competency assessments that Inizio or the Client requires, to an appropriate standard and within a specified timeframe  
  • Attend local and national meetings and/or conferences, as required, to keep abreast of plans, activities and developments and to exchange knowledge and experience within the team  
  • Maintain all company equipment and materials in accordance with company instructions.  
  • Comply with all Inizio Policies and Procedures, along with all Client Policies and Procedures as required  
  • Maintain professional registration and/or licensing as required by applicable state laws.  
  • To possess a full valid US driver’s license at all times and to notify the company immediately of any offences or accumulation of penalty points  
  • Perform other duties as requested  

  

What do you need for this position?  

  • Active nursing license to be in good standing in at least one state in which the in-services are being conducted.  
  • Must have at least three (3) years of oncology nursing experience that includes, but is not limited to, direct patient care, physical assessment, patient education, group in servicing, and proficiency in peripheral IV access. Chemotherapy infusion experience required.  
  • Strong problem-solving skills.  Demonstrable organizational skills and/or previous territory management is preferred  
  • A self-starter with high personal motivation  
  • Valid motor vehicle license and proof of insurance.  
  • Ability to travel, including overnight travel. The amount of travel varies by territory but may be up to 100% travel.  
  • Must have good communication, speaking, and writing skills. Ability to conduct one on one and group presentations, manage administrative responsibilities consistent with a field-based territory management position.  

Preferred Qualifications:  

  • Certification in IV Therapy (CRNI) preferred  
  • Adult oncology experience  

  

About Inizio Engage  

  
Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.   

  

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.  

  

To learn more about Inizio Engage, visit us at:     

  

Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.  

 

Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered. 

 

permanent
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