Information Technology Jobs in Nj

About the Company:

Celltrion USA is Celltrion’s U.S. subsidiary established in 2018. Headquartered in New Jersey, Celltrion USA is committed to expanding access to biologics to improve care for U.S. patients. Celltrion USA will continue to leverage Celltrion’s unique heritage in biotechnology, supply chain excellence, and best-in-class sales capabilities to improve access to high-quality biopharmaceuticals for U.S. patients. Celltrion Healthcare, which suggested a new growth model in the Korean biopharmaceutical industry through biosimilars, is now advancing to new challenges to become a global pharmaceutical provider. Just as it has overcome many obstacles in the past, Celltrion Healthcare will successfully pave the path for global direct selling, which has never been achieved yet by Korean biopharmaceutical companies. As it continues to surpass its current success, Celltrion Healthcare will take a leap forward to become a leading global biopharmaceutical company.

Celltrion Healthcare provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.

POSITION SUMMARY

The Contractor will provide operational and analytical support for commercial contracts, pricing execution, and logistics operations under the guidance of the Sr. Director, Pricing and Contracting. This role focuses on enhancing team operational efficiency through accurate data processing and meticulous execution of tactical tasks.

KEY ROLES AND RESPONSIBILITIES

• Contract & Pricing Support

Maintain and update the Commercial Pricing Master File to ensure all approved prices are accurately reflected in internal systems.

Support the drafting and administrative review of commercial contracts, including organizing supporting exhibits and pricing addendums.

• GTN (Gross-to-Net) support

Consolidate monthly/quarterly raw data for rebates and chargebacks from multiple stakeholders for financial accuracy.

Conduct primary data validation using Excel functions to flag outliers or calculation errors before final settlement.

• Operational Reporting & Data Management

Aggregate sales and pricing data to generate standardized weekly/monthly performance reports for management review.

Manage and improve Excel-based tracking tools to streamline data consolidation and enhance reporting accuracy.

• Tactical Execution & Departmental Coordination

Follow up on specific action items from internal meetings and ensure all administrative deliverables are completed on schedule.

Liaise with relevant departments (Finance, Sales, Supply Chain, etc) to gather necessary data for urgent pricing or logistics inquiries.

WORK EXPERIENCE

• 1–3 years of experience in Pharma/Biotech or related fields (Sales Support, Finance, Logistics).
• Experience in data-heavy administrative tasks and contract support.

QUALIFICATIONS

• Advanced Excel Skills (Required): Proficiency in VLOOKUP, Pivot Tables, and data organization.
• Meticulousness: Strong attention to detail in data entry and document review.
• Communication: Ability to clearly understand requests and coordinate effectively with relevant departments.
• Bilingual, Korean preferred.

EDUCATION

• Bachelor’s Degree required in business or related field; advanced degrees, MBA, MS in business or related field is a plus.

CORE COMPETENCIES

• Analytical Rigor: Ability to process and validate large datasets with high accuracy using advanced Excel skills.
• Operational Excellence: Strong attention to detail in managing contract documentation and meeting strict deadlines.
• Collaborative Mindset: Effective communication skills to coordinate seamlessly with Finance, Sales, and Logistics teams.
• Adaptability: A flexible approach to supporting diverse tactical tasks within a fast-paced commercial environment.

Celltrion USA is an equal opportunity employer. It is our policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

#LI-DD

Billing Coordinator – Join Our Growing Team

We are seeking a detail-oriented, organized, and reliable Billing Coordinator to join our amazing team. This role is essential in ensuring accurate billing, timely submissions, and smooth communication between our team, clients, and payers.

Key Responsibilities:

• Prepare, review, and submit billing claims accurately and on time
• Verify insurance information, authorizations, and eligibility
• Track payments, denials, and outstanding balances
• Follow up on unpaid or rejected claims and resolve discrepancies
• Maintain accurate billing records and documentation
• Communicate with clients, insurance companies, and internal staff regarding billing questions

Qualifications:

• Previous billing experience in healthcare or behavioral health preferred
• Strong attention to detail and organizational skills
• Knowledge of insurance processes, claims, and payment posting
• Ability to manage multiple tasks in a fast-paced environment
• Professional communication and problem-solving skills

What We Offer:

• Supportive and collaborative team environment
• Opportunities for professional growth and advancement
• Competitive compensation based on experience

If you are dependable, detail-driven, and passionate about supporting quality care behind the scenes, we would love to hear from you.

SUMMARY

The Procurement Director is a senior-level leader responsible for establishing and executing sourcing strategies that support operational performance and financial objectives. This role oversees procurement activities across direct and indirect spend categories, ensuring reliable supply, cost efficiency, and strong vendor partnerships.

Working closely with Operations, Finance, Planning, Quality, and other internal stakeholders, this position plays a critical role in inventory strategy, contract management, supplier development, and risk mitigation. The Director provides leadership to the procurement function while driving continuous improvement and long-term value creation.

RESPONSIBILITIES

• Design and implement company-wide sourcing strategies aligned with operational and financial goals
• Lead daily procurement operations including raw materials, components, services, and indirect spend
• Supervise and develop procurement staff to ensure accuracy, compliance, and efficiency in purchasing activities
• Oversee supplier negotiations, contract development, and pricing agreements to maximize value
• Evaluate and onboard alternate suppliers to strengthen supply chain resilience
• Drive annual cost-reduction initiatives and track savings performance in partnership with Finance
• Monitor spending trends, budget adherence, and cost variances
• Support cash flow planning through effective purchasing and inventory management
• Develop risk management and business continuity plans to safeguard supply
• Analyze market conditions and supplier performance metrics to inform strategic decisions
• Lead cross-functional initiatives and continuous improvement projects

QUALIFICATIONS

Education

• Bachelor’s degree in Business, Supply Chain, Operations, Finance, or related field
• Advanced degree preferred

Experience

• 10+ years of progressive procurement or sourcing experience
• Leadership experience within a manufacturing, production, or operations-driven environment preferred

Knowledge, Skills & Abilities

• Strong analytical skills with the ability to interpret data and make strategic recommendations
• Proven ability to manage multiple priorities in a deadline-driven setting
• Advanced proficiency in Microsoft Excel and presentation tools
• Experience working with ERP or integrated business systems
• Excellent negotiation, communication, and stakeholder management skills
• Strong organizational skills and attention to detail
• High level of integrity and ability to manage confidential information
• Understanding of procurement best practices and supply chain risk management

BENEFITS

• Executive-level visibility and influence on company-wide sourcing strategy
• Opportunity to build and enhance procurement processes and team performance
• Direct impact on cost optimization and operational efficiency
• Collaborative leadership role partnering across multiple business functions
• Career advancement potential within a growth-oriented organization
• Competitive compensation package reflective of senior procurement leadership responsibilities

POSITION SUMMARY:

Under the general supervision of the HR Director/Manager, assist, support, and administer a broad range of HR operational activities. Efficiently ensure that all transactions, actions, and monitoring are compliant and completed in a timely manner. Core functions will encompass employee lifecycle (pre-onboarding to termination) to transactional operations within our current HRIS as well as various HR audits, always maintaining regulatory compliance from an employment law perspective. Ensure communication, confidentiality and integrity are assured while processing sensitive personnel information.

ESSENTIAL FUNCTIONS:

• Supports and maintains a positive relationship between the HR department and our personnel
• Assists in the daily operations of employee life-cycle
• Conducts background checks with proper onboarding practice
• Follows-up with new hires and respective managers promptly
• Ensures that all onboarding activities are completed timely including I-9 management
• Provides guidance and counsel when needed with mid-level management on employee relations and HR matters
• LOA management assistance
• Compliance audits and proper recordkeeping procedures
• Collaborates closely with HR, Payroll and other functions as needed
• Performs HR ad-hoc projects

REQUIREMENTS:

• Bachelor’s degree, or equivalent years of experience in HR in a healthcare workforce environment preferred
• Minimum 2 years of experience in Human Resources
• ADP Workforce Now knowledge and experience strongly preferred
• Understanding of confidentiality and proper business etiquette
• Excellent verbal and written communication skills
• Fluent in English (both verbal and written)

About the Company:

Celltrion USA is Celltrion’s U.S. subsidiary established in 2018. Headquartered in New Jersey, Celltrion USA is committed to expanding access to biologics to improve care for U.S. patients. Celltrion USA will continue to leverage Celltrion’s unique heritage in biotechnology, supply chain excellence, and best-in-class sales capabilities to improve access to high-quality biopharmaceuticals for U.S. patients. Celltrion Healthcare, which suggested a new growth model in the Korean biopharmaceutical industry through biosimilars, is now advancing to new challenges to become a global pharmaceutical provider. Just as it has overcome many obstacles in the past, Celltrion Healthcare will successfully pave the path for global direct selling, which has never been achieved yet by Korean biopharmaceutical companies. As it continues to surpass its current success, Celltrion Healthcare will take a leap forward to become a leading global biopharmaceutical company.

Celltrion Healthcare provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.

POSITION SUMMARY

This position will directly report to HR Director to provide support and deliver value-added services on the day-to-day HR operations, employee relations and leadership support. HR Generalist will assist in the execution of a broad range of HR services to include recruitment, payroll processing, onboarding/off boarding, benefits management, and HRIS management.

This is a CONTRACT position.

DUTIES AND RESPONSIBILITIES :

HR Operations & Compliance

• Supports onboarding of new hires within platform to include, but not limited to, orientation, documentation processing, I9/WD compliance processes and job offer package implementation.
• Facilitates and/or provides training (including orientation) to the workforce.
• Assist in implementation and administration and continuous improvement of Celltrion USA employees’ health, welfare, retirement programs and other group benefits including medical, dental, vision, life, disability, and wellbeing initiatives
• Assist in ensuring all benefit programs are aligned and in compliance with all federal, state and local laws and regulations (e.g. FMLA, ADA, COBRA, HIPPA, ERISA
• Assist in managing accommodation, leave administration, workers’ compensation, and return-to-work processes.
• Reports and updates if there are any necessary changes and updates resulting in a seamless process with high accuracy, compliance, and strong engagement
• Partners with the HR team on payroll processing, including serving as backup when needed
• Assist with stay and exit interviews

Sourcing and Recruitment

• Assist in sourcing, screening and scheduling interviews with hiring managers and other related tasks
• Maintains and updates recruitment tracking system in a timely manner
• Assists in posting job requisitions on job boards

Project Management

• Contribute to HR projects such as policy updates on employee handbook, process improvements, system optimization
• Supports HR leaders with various ad hoc projects

Minimum Qualifications/Experience:

• Bachelor's degree in Human Resource Management or related HR discipline required.
• Minimum 5 years of HR generalist experience within a pharmaceutical, healthcare environment.
• Proficiency in HRIS, timekeeping, payroll systems, and Microsoft Office (Excel & PowerPoint);
• Knowledgeable in ADP or Workday experience is a plus.

Core Competencies

• Digital Agility: Ability to operate, navigate and understand process flows within systems
• Collaboration: Thrives in a matrixed environment and excels working both in teams and independently.
• Communication: Strong written, verbal, presenting and interpersonal communications skills
• Critical Thinking: Exhibits ability to effectively analyze basic information and formulate recommendations.
• Ensures the highest ethical and professional standards
• Ability to maintain strict confidentiality.

Celltrion USA is an equal opportunity employer. It is our policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

#LI-MDRD

Job Description

General Description

Responsible for monitoring the safety, security, sobriety and transportation of Victory Bay’s clients, who are in various levels of treatment for mental health.

Tasks & Responsibilities

• Essential Duties
• Monitor and direct the daily schedule of clients, including performing tasks and staying on schedule to attend all treatment and activities. Organization and punctuality are key.
• Transport clients to treatment facility, and back to residence in Victory Bay transport vehicle. Comply with driving guidelines and approved routes.
• Work alongside clinical staff to aid in implementation of treatment plan goals
• Assist in implementation of specific behavioral interventions such as coping skills, emotional regulation, and tailored behavioral modification techniques
• Foster a compassionate yet accountable environment that meets the needs of clients
• Monitor clients and record observations in shift notes, reporting back on each client’s progress and concerns
• Anticipate and respond to client needs, including crisis intervention and de-escalation
• Monitor the condition and behavior of all clients for intoxication/drug use.
• Administer Urine Analysis and breathalyzer on scheduled days of the week
• Promptly relieving previous shift and conferring with them regarding all issues and concerns.
• Conduct searches of clients at intake and assist in completing intake paperwork.
• Maintain and control company keys.
• Monitor clients and direct into group sessions or appointments when needed
• Make concerted effort to build relationships with each client, and model healthy communication as part of mental health treatment
• Manage and defuse conflict between clients impartially and respectfully. Effectively remind clients of rules and consequences of breach.
• Maintain a collegial but professional demeanor, reflective of healthy mental health, and appropriate boundaries with each client.
• Adhering to scheduled client transport and arriving to the facility in a timely manner.
• Report to and communicate with Direct Supervisor.
• Additional Duties
• Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.
• As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly.
• Interpersonal Relations
• Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.
• Take Accountability: Take constructive feedback and prevent discourse among our peers.
• Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accepts constructive criticism well in an open and non-defensive manner.
• Be Professional: Wear business casual attire (please see dress code policy).

Competencies

• Adaptability
• Customer Service
• Decision Making
• Dependability
• Ethics
• Interpersonal Skills
• Job Knowledge
• Conflict Management
• Organization Skills
• Productivity
• Self-Development
• Teamwork

Core Functions:

• Transportation
• Crisis Intervention
• Behavioral Management
• UDS Screening
• Relationship Building

Performance Standards & Measurement

• Compliance with essential and incidental duties; compliance with company policies and procedures.
• Compliance with state and federal laws and regulations applicable to the business.

Equipment, Tools & Machines

• Use of computer, telephone, and other office equipment such as a printer and fax.
• Use of company network and email domain.

Working Conditions

• Air conditioned and well-illuminated office environment and outdoor environment.
• May have several responsibilities at once. Interaction with others is constant and can be interruptive.
• Work may be stressful at times due to high level workflow.
• Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs.
• Participates in educational training, orientations, or compliance programs as needed to maintain competency.
• If you must leave your employment with our company, we request employees to give us at least 14 days resignation notice in writing.

Demands

• Enthusiastic self-starter operating with sustained energy and showing great initiative.
• Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc.
• Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors.
• Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees, and business partners, among others.
• Excellent organizational skills.
• Accepts constructive criticism well in an open and non-defensive manner.
• Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment.
• Ability to function independently and with flexibility.
• Ability to work under pressure, handle multiple tasks and interruptions.
• Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 50lbs.
• Ability to sit, stand, or walk for extended periods of time.
• Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements.

Qualifications

Education:

• High school diploma or equivalent with specialized mental health training or experience.
• Bachelor’s degree in Mental Health area preferred.

Experience:

• 2-4 years' experience working in a Mental Health Treatment Facility.

Licenses and Certifications:

• BHT certification highly desirable
• Current CPR certification highly desirable
• Narcan training highly desirable
• Valid driver license

About the Company:

Celltrion USA is Celltrion’s U.S. subsidiary established in 2018. Headquartered in New Jersey, Celltrion USA is committed to expanding access to biologics to improve care for U.S. patients. Celltrion USA will continue to leverage Celltrion’s unique heritage in biotechnology, supply chain excellence, and best-in-class sales capabilities to improve access to high-quality biopharmaceuticals for U.S. patients. Celltrion Healthcare, which suggested a new growth model in the Korean biopharmaceutical industry through biosimilars, is now advancing to new challenges to become a global pharmaceutical provider. Just as it has overcome many obstacles in the past, Celltrion Healthcare will successfully pave the path for global direct selling, which has never been achieved yet by Korean biopharmaceutical companies. As it continues to surpass its current success, Celltrion Healthcare will take a leap forward to become a leading global biopharmaceutical company.

Celltrion Healthcare provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.

POSITION SUMMARY

Provide administrative and operational support to the IDN Task Force by managing contract documentation, coordinating cross-functional reviews, and tracking approval workflows. This role focuses on ensuring efficient execution of confidentiality agreements (NDA), direct supplier agreement and consulting agreements through structured documentation control, internal coordination, and compliance tracking. The position does not involve commercial negotiation but plays a critical role in ensuring that contract workflows remain organized, accurate, and on schedule.

This position requires a 3 days work on-site at the Jersey City office / 2 days WFH.

KEY ROLES AND RESPONSIBILITIES

Contract Management & Documentation:

• Manage NDAs, direct supplier agreements and consulting agreements
• Track contract status from initiation through execution
• Maintain executed contracts and version history
• Manage contract filing system and document organization
• Monitor open items and alert internal stakeholders of missing approvals

Cross-functional Coordination:

• Coordinate contract review processes with Cross-functional teams (Legal, Finance, Trade, Pricing)
• Ensure required departmental involvement prior to execution
• Follow up on pending reviews and approvals
• Support contract-related scheduling and documentation

Compliance Tracking & Process Support:

• Maintain and update the contract tracker in real time
• Monitor approval status and completeness of documentation
• Support internal compliance procedures related to contract handling
• Prepare contract status summaries for leadership as needed

WORK EXPERIENCE

• With 2–5 years of relevant experience in administrative support, contract coordination, operations, or related roles preferred.
• Junior to mid-level professionals (Associate to Manager level)
• Experience in pharmaceutical, healthcare, or corporate environment preferred
• Exposure to document management, contract tracking, or compliance workflows is a plus
• Project coordination experience is preferred but not required

QUALIFICATIONS

• Strong organizational skills and high attention to detail
• Ability to manage multiple agreements simultaneously
• Comfortable working with cross-functional teams
• Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint
• Experience with Concur or similar expense or administrative systems preferred
• Ability to handle confidential information appropriately
• Strong written and verbal communication skills
• Bilingual, preferably in Korean

EDUCATION

• Associate or bachelor’s degree in Business Administration, Management, Healthcare Management, Life Sciences, or a related field

CORE COMPETENCIES

• Detail-oriented
• Organized and process-driven
• Strong follow-up capability
• Reliable and accountable
• Professional communication skills
• High integrity and discretion when handling sensitive information

Celltrion USA is an equal opportunity employer. It is our policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

#LI-MDRD

Job Description

Responsible for the daily planning, operations and oversight of the outpatient infusion center and the oncology clinic. Collaborates with the Executive Director of Oncology Services and the Director of Med/Surg Nursing to ensure that both areas run effectively, collects and reviews data to bolster strategic planning, ensure service growth, and optimize patent services and satisfaction.

Qualifications

Work requires the knowledge of theories, principles and concepts normally acquired through completion of a Bachelor's degree in Nursing, Master's degree preferred. Three to five years of previous work related experience, plus three to six months of on-the-job training and orientation. Licensure required as a Registered Nurse by the State of New Jersey and successful completion of National OCN certification preferred and ONS/ONCC Chemotherapy Immunotherapy Certification required. Work requires analytical ability to collect information from diverse sources and apply professional principles in performing various analyses, and summarize the information and data in order to solve problems.

Effective January 2019, St. Joseph’s Health requires all employee certifications for Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS) and Pediatric Advanced Life Support (PALS) to be granted through the American Heart Association.

About Us

St. Joseph’s Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.

Benefits Eligibility: (Full-time and Part-time Employees-over 20 hours a week)

• Competitive salary*
• Robust benefits with health, dental, Rx and vision plans
• 403b retirement plan options with company match**
• Health & Wellness*
• Non-Profit Health System – eligible for Federal Student Loan Forgiveness
• PTO, and paid holidays
• Tuition reimbursement
• Employee Assistance Program
• LTD : Long Term Disability
• Life Insurance Options
• Onsite Day care Program

*Available for Per Diem Employees and Part-time Employees working under 20 hours per week.

**403b Company Match not applicable for Per Diem Employees and Part-time Employees working under 20 hours per week.

A rapidly growing and expanding construction firm is adding to their electrical engineering team. They are looking to hire immediately at several mid-senior levels.

Key Responsibilities

• Participate in the planning, coordination, and design of electrical systems for building and infrastructure projects in accordance with industry codes and regulatory requirements.
• Perform a range of engineering assignments supporting project development, system design, and construction activities.
• Provide technical support to engineering teams throughout project execution.
• Collaborate with architects, clients, contractors, vendors, and other engineering disciplines during the design and planning phases.
• Assist with construction-phase services including review of submittals, responses to Requests for Information (RFIs), and coordination with project stakeholders.
• Conduct site visits or field observations as needed to support project progress and compliance.
• Manage multiple tasks and deadlines while maintaining organization and attention to detail.
• Communicate clearly with clients and internal teams through written documentation and verbal updates.
• Contribute to proposals, presentations, and project documentation as needed.
• Support project planning efforts including scope development, budgeting, and scheduling.
• Prepare technical documentation such as permit applications, engineering reports, and specifications.
• Participate in client meetings, design reviews, and project coordination sessions.
• Review contractor submittals and shop drawings for compliance with project requirements.
• Perform electrical engineering calculations including load analysis, conductor sizing, equipment selection, and voltage drop analysis.

Qualifications

• Bachelor’s degree in Electrical Engineering or a related engineering discipline.
• Professional Engineer license preferred (New Jersey and/or New York), or Engineer-in-Training / Fundamentals of Engineering certification.
• At least five years of relevant electrical engineering experience.
• Proficiency with AutoCAD or similar design software.
• Familiarity with applicable electrical codes and industry standards (e.g., NEC, NFPA, IEEE, ANSI).
• Valid driver’s license required.
• Experience with electrical power system modeling or analysis software is advantageous.

The Commercial Sales Manager is responsible for leading a team of professional sales consultants who are effective at building the Pella brand within the commercial industry in New York and New Jersey. Achieve group sales goals through coaching and developing team member skills in relational selling techniques throughout all active Pella product offerings. Model market expertise and business partner relationships with customers. Grow market share through continually reinforcing proactive development of new customer relationships. Coach and develop value selling and accuracy skills to deliver contribution margin goals and error control needed to ensure profitability. Develop team commitment to continually strive for 100% “Very Satisfied” customers.

The Commercial Sales Manager’s (CSM) primary duty is developing an effective sales team. The CSM is required to spend 70-80% of their time each workweek in the field with sales consultants observing and coaching effective sales skills. The territory includes Northern New Jersey, New York City, and Staten Island.

What Pella has to offer:

• Unlimited mileage reimbursement
• Medical, dental, vision benefits
• 401k with company match
• 20 paid vacation days
• 9 paid holidays
• Sick and personal leave paid days
• Company paid short- and long-term disability insurance
• Company paid life insurance
• Employee assistance program
• Employee discount

This position offers a total target compensation range of $140,000 to $178,000 annually. This includes a base salary plus an uncapped target sales incentive bonus. Actual compensation within this range will depend on skills, experience, and performance.

Responsibilities/Accountabilities:

• Achieving team sales and customer satisfaction goals and objectives.
• Growing market share through sales consultant networking, lead and referral generation.
• Achieving team profitability goals through building value and strategic discounting with error-rate control.
• Assisting sales consultants with acquiring new customers and securing initial sales opportunities.
• Developing sales consultants’ ability to engage customers in consultative sales interactions, overcoming objections and reinforcing their techniques to closing the sale during all customer interactions.
• Recruiting, selecting, onboarding, and retaining high performing sales consultants with HR support.
• Partnering with sales consultants to represent Pella at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.
• Developing sales consultants to maintain exceptional level of expertise of products/services relating to Pella’s customers and their ability to advise customers on manufacturer installation guidelines and field measure openings to ensure accuracy of product applications.
• Ensuring sales consultants’ quotes and orders accurately follow the Commercial Selling Process.
• Driving customer retention and satisfaction by encouraging sales consultants to act as their customers’ central point of contact with Pella, and follow up with existing and potential clients as needed; i.e. send hand written thank-you cards to customers as a proactive measure of customer engagement.
• Encouraging independent decision making while striving for first-time resolution on all client problems/issues. Responding to escalated client concerns with sales consultant’s involvement.
• Evaluating performance and providing appropriate coaching and training as necessary.
• Leveraging customer database tools to develop sales consultants’ ability to manage all customer interactions.
• Fostering a cooperative team environment conducive to the sharing of best practices pertaining to sales challenges and competitive market information.
• Collaborating with Service/Operations teams to ensure successful after sales service requirements and installations.
• Interacting with Accounts Receivable department to address any potential billing/payment issues of customers.
• Assisting Sales GM with developing marketing tactics and events.
• Assisting in the development of annual budgets and monthly forecasts.
• Developing presentations to communicate progress to a variety of Pella audiences.
• Working variable, non-traditional hours making themselves available for sales consultants and customers during evenings and weekends.

Skills/Knowledge

• Coach sales consultants to:
• Meet and engage with prospective customers and demonstrate insight selling techniques
• Provide superb customer service and generate referrals through existing customers
• Develop partnerships with other business that serve the same customers
• Create a sense of trust and reliability with internal team and customers
• Skilled at relating to a variety of customers- balances poise and integrity with a service mentality
• Works collaboratively with Pella team members and customers
• Thrives on working in a fast-paced environment with a high sense of urgency and responsiveness to internal and external customer needs
• Demonstrates strong problem-solving skills and work ethic
• Demonstrates confidence balanced with humility
• Ability to persevere through sales challenges and setbacks
• Ability to motivate and persuade others in order to influence change and shift paradigms
• Seeks out internal experts and utilizes their knowledge
• Able to accurately read, interpret and take-off blueprints
• Exercises independent decision making; working well without close supervision but always keeping their manager informed
• Focused on details and follow through
• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications

Qualifications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree (B. A.) from four year college or university; or three to five years related experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also comply with company requirements. Must have the ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities.

Language and Communication Skills

Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.

Professional Skills

Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.

Reasoning Abilities

Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Physical Demands

While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.

Travel

The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.