Information Technology Jobs in Nedrow

Hematology OpportunitySyracuse, NY more information on this Hematology opening and others like it through Metropolis, a Provider Engagement Platform that connects you with organizations in the top 100 Metropolitan areas.

Metropolis sources physicians according to each organization's search parameters in a secure, hands-off environment where you can passively or actively evaluate available openings.

Metropolis is designed to be user friendly, as it requires very little oversight, offers 24/7 updates on openings without being bombarded by recruiters, and can be easily accessed via laptop, smart phone, or smart device.

Unlike traditional job boards, Metropolis offers a confidential experience for both the healthcare facilities and the candidatesMetropolis does not allow recruiting firms on the platform and only shares your information if an organization matches your specific preferences.

Additionally, you have the ability to omit facilities you dont want to match with.

Lastly, Metropolis operates off sincerity and integrity; job postings will never claim a job is located in the city when it is actually over an hour away.Im already set to interview! I really like Metropolis and love the direct connection to the organization! Jacksonville CandidateGo to the link below to get connected with Hematology openings!

Addiction Medicine OpportunitySyracuse, NY more information on this Addiction Medicine opening and others like it through Metropolis, a Provider Engagement Platform that connects you with organizations in the top 100 Metropolitan areas.

Metropolis sources physicians according to each organization's search parameters in a secure, hands-off environment where you can passively or actively evaluate available openings.

Metropolis is designed to be user friendly, as it requires very little oversight, offers 24/7 updates on openings without being bombarded by recruiters, and can be easily accessed via laptop, smart phone, or smart device.

Unlike traditional job boards, Metropolis offers a confidential experience for both the healthcare facilities and the candidatesMetropolis does not allow recruiting firms on the platform and only shares your information if an organization matches your specific preferences.

Additionally, you have the ability to omit facilities you dont want to match with.

Lastly, Metropolis operates off sincerity and integrity; job postings will never claim a job is located in the city when it is actually over an hour away.Im already set to interview! I really like Metropolis and love the direct connection to the organization! Jacksonville CandidateGo to the link below to get connected with Addiction Medicine openings!

Hospitalist OpportunitySyracuse, NY more information on this Hospitalist opening and others like it through Metropolis, a Provider Engagement Platform that connects you with organizations in the top 100 Metropolitan areas.

Metropolis sources physicians according to each organization's search parameters in a secure, hands-off environment where you can passively or actively evaluate available openings.

Metropolis is designed to be user friendly, as it requires very little oversight, offers 24/7 updates on openings without being bombarded by recruiters, and can be easily accessed via laptop, smart phone, or smart device.

Unlike traditional job boards, Metropolis offers a confidential experience for both the healthcare facilities and the candidatesMetropolis does not allow recruiting firms on the platform and only shares your information if an organization matches your specific preferences.

Additionally, you have the ability to omit facilities you dont want to match with.

Lastly, Metropolis operates off sincerity and integrity; job postings will never claim a job is located in the city when it is actually over an hour away.Im already set to interview! I really like Metropolis and love the direct connection to the organization! Jacksonville CandidateGo to the link below to get connected with Hospitalist openings!

Radiology
- Neuroradiology OpportunitySyracuse, NY more information on this Radiology
- Neuroradiology opening and others like it through Metropolis, a Provider Engagement Platform that connects you with organizations in the top 100 Metropolitan areas.

Metropolis sources physicians according to each organization's search parameters in a secure, hands-off environment where you can passively or actively evaluate available openings.

Metropolis is designed to be user friendly, as it requires very little oversight, offers 24/7 updates on openings without being bombarded by recruiters, and can be easily accessed via laptop, smart phone, or smart device.

Unlike traditional job boards, Metropolis offers a confidential experience for both the healthcare facilities and the candidatesMetropolis does not allow recruiting firms on the platform and only shares your information if an organization matches your specific preferences.

Additionally, you have the ability to omit facilities you dont want to match with.

Lastly, Metropolis operates off sincerity and integrity; job postings will never claim a job is located in the city when it is actually over an hour away.Im already set to interview! I really like Metropolis and love the direct connection to the organization! Jacksonville CandidateGo to the link below to get connected with Radiology
- Neuroradiology openings!

Premier Medical Partners is proud to partner with Johnson & Johnson on this opportunity. As an approved recruiting partner, we accept applications and are managing candidates through this posting.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Description:

Neuroscience Sales Representative - Syracuse, NY

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Therapies, a Johnson & Johnson company, is on the path to be the #1 leader in neuroscience. With an exceptional suite of products and a commitment to transforming patient lives, we are expanding our CAPLYTA® medical team to support our growing impact in psychiatry.

The Neuroscience Sales Representative has overall responsibility for meeting or exceeding sales expectations within their assigned geographies in an ethical and compliant manner.

The NSR is responsible for understanding and identifying customer needs, aligning marketing resources and supporting pull-through activities. They are also accountable for embodying and communicating Intra-Cellular’s corporate vision of delivering innovative treatments to improve the lives of individuals with neuropsychiatric, neurologic, and other disorders to improve the lives and reduce the burden on patients and caregivers.

The Neuroscience Sales Representative will develop superior product and disease state knowledge that allows them to compliantly engage in in-depth clinical dialogue with healthcare professionals. Additionally, they will have responsibility for the creation of local strategic and tactical plans, differential resource allocation, and accountability for effective application of budget and expense management within their assigned territory.

We are looking for sales professionals who have a passion for patients, tenacity for results, ability to adapt and evolve, entrepreneurial thirst for working in an energizing and winning culture.

Job Responsibilities:

• Following compliance guidelines, drives sales performance to ensure sales forecasts are met or exceeded within assigned territory by calling on predominantly Primary Care HCP offices and select PC targets within both in-person and virtually.
• Develop superior product and disease state knowledge and effectively educate and engage healthcare professionals in dialogue about clinical evidence, approved indications, and product efficacy/safety profiles to support on-label prescribing for appropriate patients.
• Effectively uses assigned budgets to achieve territory objectives. Customizes discussions and client interactions based on customer’s needs in a compliant and ethical manner.
• Function independently with sales proficiency to drive sales performance and ensure sales forecasts and assigned budgets meet or exceed therapeutic and territory expectations.
• Maintains current understanding of local market, practice structures, evolving customers, and key influencers. Routinely shares such information with relevant internal Intra-Cellular stakeholders.
• Provides input into resource allocation decisions across customers/region. Identifies and selects programs/resources available and appropriate for each customer, practice, and/or system.
• Provides special education to healthcare providers through appropriate programs that fall within ITCI’s ethical guidelines.
• Works with District Manager and key stakeholders to develop a local business plan that ensures achievement of all business objectives. Capitalizes on formulary approvals and other business opportunities through effective implementation of the strategic plan.
• Collaborates with other Neuroscience Sales Specialist-II’s on common objectives and sharing of best practices.
• Accountable for providing timely and accurate administrative management of work hours, sales call data, customer objectives, communication responses, synchronization, sample and expense reporting.
• Expected to meet or exceed all NSR deliverables.
• Effectively create and build a compliant business plan based on depth and breadth of customer business needs, resources and products.
• Complete all company and job-related training as assigned within the required timelines.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Requirements:

• Must have Bachelor’s degree from an accredited college or university as well as a valid driver’s license and safe driving record.
• Must have 1+ years of documented success in B2B sales experience required; previous sales experience in pharmaceuticals, biologics, and/or medical device sales preferred
• Antipsychotic, and/or bi-polar sales experience is a plus.
• Must have strong desire and passion for improving the lives of patients and their caregivers. Ideal candidate emulates patient-centricity.
• Must act with high integrity and always in accordance with the Company’s Compliance policies and procedures.
• Must have strong sense of self-motivation, initiative, and entrepreneurial thirst, excellent decision-making judgment, strong teaming/collaboration and cross-functional skills.
• A proven track record of success in learning and adapting to an evolving environment such as Covid-19 in order to overcome obstacles and challenges.
• Must have ability to be agile and adapt to the changing telemedicine/virtual environment.
• Ability to analyze data/metrics to assess progress against objectives as well as diagnose performance issues and identify new opportunities.
• Must have strong verbal, presentation, and listening skills.
• Experience establishing new customer relationships and communicating technical information to a diverse customer audience.
• Work hours may include meetings scheduled outside of normal working hours.
• Territories may require some overnight travel depending on geography.
• Some domestic travel to corporate headquarters, training and sales meetings will also be required on a periodic basis.
• Must be able to perform all essential functions of the position, with or without reasonable accommodation.

#ITCIBuild2025

Salary range for this position: $79,000 - $130,000

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via . internal employees contact AskGS to be directed to your accommodation resource.

Syracuse, NY – Seeking Emergency Medicine Practice Administrator

Everybody Has A Role to Play in Transforming Healthcare

As a Practice Administrator, you play a vital role in our mission to improve lives. Provide direct, business operations support to our medical directors, site physician partners, advanced providers and scribe (when applicable) employees. At Vituity we know the impact you can have.

Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Act as the operational administrator for the site Vituity leadership and as the interface for the practice to the hospital and community.
• Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team.
• Provide executive support to the site medical director and site management team to meet contract expectations.
• Provide support for all site financials to include, but not limited to, contract stipends, expense reimbursements, and site payroll timecards.
• Act as the super user for all Vituity software applications and as a point person for hospital software and hardware systems.
• As appropriate to site practice, provide support to Vituity providers acting as a percipient witness in criminal or civil disputes including, but not limited to, receiving and routing subpoenas, scheduling depositions and trial testimony as applicable, development of a provider fee schedule, and including malpractice carrier as appropriate.
• Provide office management to include, but not limited to, all aspects of meeting management, office systems, supplies, site events, and customer service.
• As applicable to the practice line, facilitate all aspects of the daily patient census and attend daily multi-disciplinary rounds.
• As applicable to the site practice, responsible for all aspects of the site clinical schedules to ensure adequate coverage with no disruption to patient care.
• Collect, track, and analyze all site financial and operational data.
• Project management as needed of the site operational programs to include, but not limited to, Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations.
• Ensure all aspects of recruiting and on-boarding are completed for new providers and employees as well as locums and reservists and/or residents and students.
• Ensure all licensed providers complete their recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and hospital Medical Staff Office.
• Ensure all site partners and employees remain in compliance with Vituity and hospital programs and other mandated training or requests.
• Act as the point person for all Vituity People Operations (Human Resources) relations to include, but not limited to, ensuring accurate site roster and compliance with employment law and Vituity policies.
• Develop and maintain site orientation checklists and manuals.
• Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures.
• As applicable to practice line, responsible for all medical records and data submission to Revenue Cycle Management in a timely manner and responsible for appropriate charge capture in designated system, sending notices and follow up as appropriate.
• Ensure billing and documentation compliance through completion of site WIP/TAD lists, answering provider routine questions, and schedule/hosting/participating in the monthly meeting with Revenue Cycle Management billing team.
• Ensure completion of mandated forms and requests as appropriate to include, but not limited to, death certificates, physician office requests, State specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests.

Required Experience and Competencies

• Two to three years of experience in an office or healthcare setting required.
• Associate or Bachelor’s degree in Business Administration, Human Resources or related field strongly preferred.
• Experience working in the healthcare field is preferred.
• Knowledge of healthcare and medical terminology preferred.
• Knowledge of general Human Resource principles preferred.
• Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred.
• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to be self-directed, motivated, and sensitive to deadlines.
• Ability to express ideas and convey information effectively in verbal and written communications.
• Able to create a positive environment, clearly understand client / customer relationships, and promotes Vituity positive image.
• Ability to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools/methodologies.
• Ability to maintain flexibility, cooperation and participate in cross-organizational performance improvement activities.
• Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
• Ability to establish and maintain effective working relationships as required by the duties of the position.
• Ability to read, understand and communicate in English sufficient to perform the duties of the position.
• Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.

The Practice

St. Joseph's Hospital Health Center – Syracuse, New York

• STEMI Receiving Center and Primary Stroke Center with TNK capabilities.
• 280-bed facility with a 54-bed Emergency Department including 12 fast track.
• Annual volume of 56,000 with approximately 160 patients per day.
• Wonderful staff and culture.
• Large cardiovascular patient population with a 24/7 cath lab as well as heart failure and chest pain accreditation.
• Full sub-specialty backup excluding ophthalmology and neurosurgery.
• 24/7 neurologist coverage, in person and teleneurology.

The Community

• Syracuse, New York, offers a vibrant mix of urban convenience and natural beauty, making it a fantastic place to work and call home.
• Located in Central New York, it boasts landmarks like the Erie Canal Museum and the Carrier Dome, home to Syracuse University’s renowned sports teams, especially basketball.
• Residents enjoy diverse activities, from shopping at Destiny USA, one of the largest malls in the country, to exploring nearby Finger Lakes wine country or Onondaga Lake Park.
• Seasonal weather brings snowy winters, colorful autumns, fresh springs, and warm summers, providing year-round recreation opportunities.
• Syracuse’s strong sense of community, affordable cost of living, and a growing job market in healthcare make it perfect to raise a family.
• With a rich history, cultural events like the New York State Fair, and proximity to nature, Syracuse is truly special.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
• Outstanding Paid Time Off
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP, travel assistance, and identify theft included
• Wellness program
• Commuter Benefits Program
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

We are excited to share the base salary range for this position is $22.08 - $27.60, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants only. No agencies please.

*ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.*

ABOUT THIS JOB

***THIS POSITION REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE***

As an Information Technology Specialist, you’ll manage, maintain, process, and troubleshoot military computer systems and operations. You’ll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You’ll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss. 

Skills you’ll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications!

REQUIREMENTS

• 10 weeks of Basic Training
• 20 weeks of Advanced Individual Training
• U.S. Citizen
• 17 to 34 Years Old
• High School Diploma or GED
• Meet Tattoo Guidelines
• No Major Law Violations
• No Medical Concerns

BENEFITS

The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you’ll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more.

• Paid Training and credentialing to strengthen your skillsets
• Monthly salary (based off pay grade and time in service)
• Housing and meal allowance for full-time Soldier
• 30 days paid annual vacation
• 401(K) type savings plan
• Full-coverage medical and dental insurance for Soldiers and immediate family member
• Paid tuition opportunities to continue your education
• Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties

Minimum of 10+ years of Experience

Ability to travel to remote locations

You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology.

Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language.

Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs.

Supervisory Skills Require

• Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,
• Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs
• Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully
• Deliver Managed Services for the client
• Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies
• Formalize internal process to ramp-up expertise of resources
• Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies
• Manage Service Improvement activities as and when required
• Handle Escalation through to successful resolve
• Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity
• Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement
• To provide infrastructure administration functions
• Providing on-site cover as part of a shift arrangement
• Support inline with contracted business working hours
• Provide site support in remote offices when required
• Being prepared to work out of hours when required
• Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities
• Taking ownership of issues through to resolution on all appropriate requests
• Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information
• Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service
• Providing daily ticket updates to ensure users are fully updated on updates
• Move equipment associated with service requests, inline with health and safety guidelines
• Monitoring and mentoring team health and safety practices
• Performing asset inventory activities as needed
• End user training and guidance on the use of hardware and software
• This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork
• Performs other duties as assigned

Skills Required

• Capable of installing, removing, maintaining, monitoring and inventorying vehicle technology.

• Must possess a diverse skill set that enables them to address a wide range of issues independently.

• Meet all Service Levels specified and be able to support and meet the requirements specified in the relevant Job Profile and/or their Contingent Person's Assignment.

• Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges.

• Capable of deploying or redeploying required OS images and builds (as well as, future images/builds) on compatible legacy hardware (Example: Win10, Win7, etc.).

• Capable of virtual desktop activities, such as capacity planning, monitoring, provisioning, image maintenance, persistent and nonpersistent multisession tuning and management, cost optimization, incident management coordination with business owners.

• Capable of ensuring device health is monitored, reported and remediated (DEX).

• Capable of maintaining OS currency using established processes leveraging Service Rings.

• Capable of performing Routine Technology Health Checks and capable of providing in-person services for items in the relevant service catalogue.

• Capable of performing semi-annual tests, required remediation, and validation reports for the Code Blue emergency safety feature installed in vehicles, according to the Customer’s testing procedures provided to Supplier.

• 24x7 availability, to be provided for the duration of the Major Incident.

• Capable of offering remote and on-site technical services (proactive and reactive) Smart Hands to the Customer and its associates.

• Capable of mobile devices support such as: Persona management, application access, device enrolment, OS maintenance and Device Firmware Updates (DFU).

• Possess the skills, qualifications, and experience necessary to perform the Contingent Person's Assignment Work to high professional standards.

• Have, as a minimum, the skill proficiency level, qualifications, and experience outlined in the relevant Job Profile, in the core skills for that Job Profile.

• Maintain current versions of the technical certifications listed for the relevant Job Profile and stay current with technology updates relevant to that Job Profile

• Will have the Skills, qualifications, and experience necessary to perform the Assignment Work to high professional standards, which are at least industry standard professional levels in accordance with the relevant Job Profile requirements and the defined Skills

• digital-first and AI enabled resolution strategy through multiple operational strategies at Customer locations with potential visits to other office locations.

• Event Support: Audio and Video Readiness, Event Planning, Communications

• VIP/Exec level support capability.

• Onsite and Field IT Operations: Vehicle Technologies, Smart Hands, Legacy Technologies, Storm Recovery Operations.

• IT Software/Hardware Asset Management.

• Issuing and acting on IT Incident and Request tickets that require higher trained individuals, including advanced software, hardware, and server related, etc.

Main Responsibilities include:

• Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Desk equipment, Cabling, Comms patching, Printers, MFDs, and basic network connectivity.
• Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement
• Customer ticketing is worked upon to ensure the timely delivery of service, along with regular, professions, users facing updates
• To provide infrastructure administration functions
• Providing on-site cover as part of a shift arrangement
• Support inline with contracted business working hours
• Provide site support in remote offices when required
• Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities
• Taking ownership of issues through to resolution on all appropriate requests
• Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information
• Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service
• Providing daily ticket updates to ensure users are fully updated on updates
• Move equipment associated with service requests, inline with health and safety guidelines
• Performing asset inventory activities as needed
• End user training and guidance on the use of hardware and software
• Recommends and / or performs upgrades to end user devices
• This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork
• Performs other duties as assigned

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Broadcast Systems Engineer

(Broadcast + Datacenter / IP Video)

CentralCast LLC ( )

Location: Syracuse, NY

Department: Engineering

Reports to: Engineering Manager

FLSA: Exempt

On-Call: Yes (rotation)

Position Summary

The Broadcast Systems Engineer supports a mission-critical broadcast and IT datacenter serving public broadcasting. This role is responsible for installation, configuration, maintenance, troubleshooting, and lifecycle management of both broadcast/video systems and modern datacenter infrastructure. The engineer supports a hub-and-spoke operational model and participates in a 24x7 on-call rotation.

Essential Duties & Responsibilities

· Provide technical support for CentralCast broadcast, networking, compute, storage, and monitoring systems in a 24x7 environment.

· Troubleshoot and resolve incidents spanning video workflows, IP transport, virtualization, storage, and supporting services, document findings and corrective actions.

· Install, configure, upgrade, and maintain broadcast and IT systems supporting CentralCast operations, including hub and spoke deployments.

· Maintain and continuously improve monitoring and alerting; administer and enhance Zabbix NMS monitoring (hosts/templates/items/triggers, alert routing, and dashboards as applicable).

· Collaborate with Engineering and Operations to improve system reliability and reduce recurring issues through process improvement, documentation, and automation.

· Participate in an on-call rotation and respond to service-impacting events in accordance with operational procedures.

· Communicate clearly with internal teams and customer stakeholders during outages, maintenance, and service events.

Required Qualifications

· Associate degree in Computer Science, Television Broadcasting/Media/Communications, or equivalent professional experience.

· Strong working knowledge of modern broadcast/video fundamentals including MPEG-2 / H.264 compression concepts, transport stream fundamentals, and ATSC 1.0 / ATSC 3.0 concepts.

· Strong IT and datacenter operations knowledge, including:

· VPN fundamentals and operational support

· OSPF routing (adjacency, troubleshooting, route propagation/filters)

· Multicast protocols and concepts: IGMP, PIM, and MSDP

· Strong troubleshooting, prioritization, and execution skills; ability to manage multiple tasks with minimal supervision.

· Strong written and verbal communication skills.

· Valid NYS driver's license and reliable transportation.

Preferred / Nice to Have

· Experience with ATSC 3.0 workflows in production environments.

· Familiarity with Evertz Microsystems, Harmonic, Triveni Digital, and Cisco technologies.

· Experience operating monitoring platforms (especially Zabbix NMS) in production environments.

· Proxmox and/or VMware virtualization experience; enterprise storage platform experience (e.g., Quantum).

Core Technology Partners / Platforms

· Broadcast & Video: Evertz Microsystems, Harmonic, Triveni Digital

· Networking: Cisco

· Virtualization/Compute: Proxmox, VMware, Supermicro, Dell

· Storage: Quantum

· Monitoring/NMS: Zabbix

Working Conditions & Physical Requirements

· Combination of desk-based work and hands-on work in datacenter/equipment environments.

· Occasional lifting/moving up to ~30 lbs; standing/walking; use of hands/arms.

· Ability to communicate effectively in person and through electronic/written channels.

Job Title: CT Technologist (ARRT-CT)

Syracuse, NY | Full-Time | Shift Varies

We are seeking an experienced CT Technologist to support advanced imaging services at a federal medical facility in Syracuse. This role requires a highly skilled technologist capable of performing complex CT procedures and assisting with interventional imaging in a fast-paced clinical environment.

Key Responsibilities:

• Perform a full range of CT exams (contrasted & non-contrasted) including head, neck, chest, abdomen, pelvis, and spine
• Execute advanced protocols such as Cardiac CT (prospective/retrospective gating), CTA (head/neck/abdomen), and CT PE studies
• Assist radiologists with CT-guided biopsies, drainages, RFA, and microwave ablations using CT Fluoroscopy
• Administer oral and IV contrast; perform venipuncture and patient monitoring
• Ensure radiation safety compliance following ALARA principles
• Maintain accurate documentation in PACS and electronic medical record systems
• Conduct daily quality control and troubleshoot imaging equipment

Required Qualifications:

• ARRT certification in Radiologic Technology (RT)
• Advanced ARRT certification in CT
• Current BLS certification (American Heart Association)
• Full, unrestricted U.S. state licensure
• Minimum 3 years of CT experience (advanced and interventional procedures required)
• Strong knowledge of cross-sectional anatomy and multi-slice CT technology

Preferred:

• Experience with 128-slice CT scanners
• Cardiac CT and CT Fluoroscopy proficiency
• 3D reconstructions and multiplanar reformats
• Dual modality (CT & X-ray) capability
• EPIC and/or VistA/CPRS experience

Schedule:

• Core hours typically 8:00 AM – 4:30 PM (Shift Varies)
• Occasional pre-approved overtime