Information Technology Jobs in Mount Eden, CA

Channel Account Executive - Latin America (Spanish Required)

Hybrid (3 days onsite, 2 days remote) – Brisbane, CA

To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

About Odoo

Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here.

About the Job:

Odoo is hiring Partner Account Executives to join our growing Latin America Partnerships team. In this role, you will work with warm leads from companies that have already expressed interest in becoming Odoo partners. You will guide them through the evaluation, onboarding, and implementation process.

You will manage the full sales cycle from discovery and qualification to product demonstrations and closing. The first two to three months will be fully on-site, focused on hands-on training in Odoo’s tools, products, and sales process. This position is ideal for someone who is proactive, consultative, and ready to take ownership of their pipeline.

Responsibilities:

• Conduct partnership recruitment for Odoo ERP software, employing data analytics, CRM score tracking, and BANT strategy evaluation
• Develop revenue-increasing strategies using the Odoo scoring lead system, projecting business revenue, identifying up-sell and cross-sell opportunities, and adapting Odoo ERP software for clients with Python and SQL
• Analyze strategic changes and report key metrics by extracting data, analyzing trends, and creating dashboards in Odoo software for managerial reporting
• Meet or exceed monthly Account Executive sales quotas through accurate forecasting, effective pipeline management, and advancing deals to closure within projected timelines
• Work in a consultative manner to design and negotiate tailored implementation packages with future partners

Requirements:

• Bachelor's degree (preferably in a business-related field) or equivalent education and experience
• Fluency in English and Spanish (professional or native/bilingual: reading, writing, and speaking)
• Strong awareness of software and new technologies
• 1+ years of B2B sales experience
• Excellent communication skills
• Curiosity about business operations

Nice To Have:

• Balances a serious approach to work with camaraderie, fostering a playful and friendly atmosphere among colleagues
• Experience with accounting, manufacturing, inventory, CRM, POS, and/or E-commerce software
• SaaS or PaaS pre/post-sales experience
• Intrinsic motivation and curiosity to learn more about business owners and their businesses

Compensation and Perks:

• Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits
• PTO (Paid-time-off), paid sick days, and paid holidays
• Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
• $100 towards a work-from-home office setup
• Evolve in a nice working atmosphere with a passionate, growing team!
• Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
• Company-sponsored events for groups of 6+ employees

The salary range for this role is $70,000-$90,000 OTE. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. The salary reflected includes commissions or variable pay, where applicable.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

Job Description:

We are seeking a dynamic and results-driven "Global Account Manager" to lead our international client acquisition and relationship management efforts. In this role, you will be responsible for developing and executing sales strategies, driving project implementation, and achieving sales targets. Your expertise will be crucial in leading end-to-end business negotiations, finalizing contracts, and designing innovative product promotion strategies to expand our global footprint.

Key responsibilities include:

1.Client Acquisition and Management: Identify and pursue new business opportunities, while nurturing and expanding relationships with existing clients.

2.Sales Strategy Development: Craft and implement effective sales strategies tailored to diverse international markets.

3.Project Execution: Oversee the successful implementation of projects, ensuring alignment with client expectations and business objectives.

4.Market Analysis: Conduct in-depth analysis of international market trends to identify growth opportunities and propose product enhancements.

5.Business Growth: Collaborate with cross-functional teams to accelerate business growth and drive revenue.

What You'll Gain:

1.Premier Growth Platform: Be at the forefront of the AGI revolution with deep integration into a network of over 1,000 global AI founders and developers.

2.Global Exposure: Participate in overseas market expansion initiatives and play a pivotal role in the worldwide adoption of AGI technologies.

3.Talent Ecosystem: Join a high-density talent ecosystem, collaborating with elite peers from top universities and institutions in a forward-thinking organization shaping the future of AGI. 4.Professional Development: Enhance your skills and career trajectory in a fast-paced, innovative environment.

Requirements:

1.Experience: 1-5 years of experience with a strong sales acumen; prior experience in a sales role is highly preferred.

2.Language Skills: Fluent in English with exceptional communication skills; proficiency in additional languages is a plus.

3.Industry Knowledge: Solid understanding of the internet, media, or entertainment industries; existing key account resources or networks are highly desirable.

4.Personal Attributes:

- Intense drive and self-motivation.

-Results oriented mindset with a proven track record of success.

- Passion for AI and a strong ownership mentality.

- Ability to thrive in a fast-paced, dynamic environment.

Job Title: Sr. Compliance Analyst

Location: San Francisco, CA (Onsite)

Duration: 6-Month W2 Contract

Pay Rate: $45–$54/hour (DOE)

Description: Role Overview

The Sr. Compliance Analyst within the Office of IT Hygiene plays a critical role in ensuring IT Hygiene practices and standards are consistently followed across the enterprise. This position focuses on enabling visibility into the adoption, maturity, and effectiveness of Hygiene initiatives through durable reporting mechanisms and compliance assessments. The analyst will partner with IT and business leaders to evaluate adherence to defined policies, identify areas of concern or opportunity, and support the continuous improvement of IT Hygiene performance and governance.

Key Responsibilities

•Develop and operationalize reporting: Design and facilitate the implementation of sustainable reporting mechanisms that measure adoption, maturity, and value realization for IT Hygiene initiatives.

•Assess compliance performance: Collaborate with IT leaders and initiative owners to evaluate compliance with established Hygiene policies, standards, and metrics.

•Identify non-compliance and trends: Detect and document instances of non-compliance, negative trends, or emerging risks, and share insights with the Office of IT Hygiene leadership for corrective action.

•Deliver regular reporting: Produce and distribute monthly compliance and performance reports to leadership, ensuring transparency into progress and gaps.

•Analyze performance patterns: Investigate and communicate the drivers behind unusually strong or weak performance across teams or domains, enabling data-driven decision making.

•Recommend policy improvements: Provide actionable recommendations to refine IT Hygiene policies and measures to better align with organizational goals and support long-term sustainability.

•Support cross-functional alignment: Work closely with other compliance, risk, and governance teams to ensure consistent interpretation and application of IT Hygiene standards.

Required Qualifications

•Bachelor's degree in Information Technology, Business Administration, Data Analytics, or related discipline.

•6–10 years of experience in IT compliance, governance, analytics, or related functions.

•Strong analytical and problem-solving skills with the ability to interpret complex datasets and identify meaningful trends.

•Proven experience developing and maintaining dashboards or reports using tools such as Power BI, Excel, or ServiceNow Performance Analytics.

•Familiarity with IT governance frameworks (e.g., ITIL, COBIT) and compliance or audit processes within large organizations.

Benefits Info: Russell Tobin/Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Lead Actuarial Analyst

Are you eager to make a real difference through data and innovation while enjoying flexibility that supports how you work best?

Make an impact at the center of California's workers' compensation system while benefiting from a hybrid schedule that allows you to work remotely 60% of the time. At the WCIRB, we offer the best of both worlds: the freedom to do deep analytical work from home most days, paired with purposeful onsite collaboration (40%) at our modern San Francisco headquarters. It's a structure designed to support focus, autonomy and long‐term professional growth.

Our actuarial and research teams work on a wide range of workers' compensation projects, from medical cost trend analysis and classification research that support advisory pure premium rate changes to innovative studies uncovering emerging drivers of system costs. Recent work has explored topics such as employee tenure, long COVID and the effectiveness of experience rating in promoting workplace safety. Our culture is collaborative and mission‐driven and our benefits are designed to support both wellbeing and career development. Employees also enjoy robust retirement offerings, including both a 401(k) and a pension plan.

The Workers' Compensation Insurance Rating Bureau of California (WCIRB) is California's trusted, objective provider of actuarially based information and research, advisory pure premium rates, and educational services integral to a healthy workers' compensation system. We are a private, nonprofit association representing more than 400 member companies, funded entirely by membership fees and assessment. We employ approximately 175 people, with our headquarters located in downtown San Francisco.

About the Role

We are seeking an experienced Lead Actuarial Analyst who is energized by complex analytical challenges, cross‐functional collaboration and the chance to influence methodologies used statewide. This role is central to the WCIRB's actuarial functions and offers meaningful opportunities for independence, visibility and professional development.

Responsibilities

• Leads the analysis and evaluation of statistical data pertaining to pure premium rates; identifies trends or cost drivers; prepares materials for committees or rate filings to evaluate impact of various cost drivers on pure premium rates.
• Leads actuarial analyses of aggregate data and ratemaking methodologies; recommends adjustments to actuarial ratemaking methodologies to the Vice President, Actuary and Chief Actuary; periodically validates appropriateness of methodologies.
• Provides key deliverables and correspondence with WCIRB members and other customers, such as the insurance department and governmental agencies, on complex data and other technical issues, with minimal or no supervision.
• Represents the Actuarial department and provides subject matter expertise on actuarial data and data collection processes to representatives of other units of the WCIRB on various cross‐functional projects and issues.
• Prepares, reviews, and analyzes various studies of aggregate and classification experience for rate filings and other reports produced by Actuarial Services including those presented to WCIRB Committees and Working Groups.
• Leads the Actuarial team's efforts in collaboration with the IT department on the development and changes to applications used by the Actuarial team and customers to submit, retrieve, and/or analyze data.
• Supervises the development and maintenance of data products and oversees the fulfillment of data requirements pursuant to statutory and regulatory mandates.
• Performs peer reviews of analysts' work.
• Supervises actuarial analysts in various aspects of analyses; oversees progress of projects and guides projects to completion in an accurate and timely manner.

Qualifications

• Educational background (Bachelor's degree or above) in a technical field such as mathematics, actuarial science, applied statistics, or economics.
• Five years of experience as an actuarial analyst in a property/casualty insurance company, rating organization, consulting firm, or a state insurance department.

Required Skills

• Very strong professional communication skills, both verbally and in writing.
• Strong listening and interpersonal skills.
• A high level of ability in the utilization of mathematical techniques for the analysis of statistical information.
• The ability to develop a complete theoretical framework with precisely defined relationships, as necessary in special studies or rate revisions.
• Very strong proficiency in the following three areas with six years' experience preferred: mathematics, applied statistics, and programming (in a language such as VBA, SQL, R, or Python).
• Proficiency in Microsoft Office Suite.
• Associate of the Casualty Actuarial Society (CAS) or at least six CAS exams with extensive related experience.

Benefits

Our employees enjoy a state‐of‐the‐art, energy‐efficient, open work environment that nurtures collaboration and creativity. We go the extra mile to keep our employees happy and healthy and are proud to be recognized as a Plan Sponsor of the Year finalist for our commitment to retirement readiness through strong 401(k) and pension offerings. Some of our perks include:

• Hybrid work environment (40% onsite / 60% remote)
• Medical, dental, and vision benefits
• Commuter benefits
• Competitive PTO program
• 401(k) and pension plan
• Annual incentive plan
• Ten paid company holidays
• Social activities
• Community volunteer involvement

The WCIRB supports actuarial credentialing through paid study time, full coverage of exam fees and materials, and base salary increases for each exam passed.

Equal Opportunity Statement

WCIRB is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. The successful candidate will reside in California and will work from our headquarters in San Francisco at least 40% of the time. We are not able to pay for relocation costs or to sponsor or take over sponsorship of an employment visa at this time.

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Company Overview:Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Description:

The Access Management Specialist role is responsible for processing security and access permissions for various individuals requiring building access. They also serve as a customer service representative, assisting with access control requests and troubleshooting badge-related issues. Other responsibilities include managing inventory, generating reports, and assisting with alarm remediation.

Key Responsibilities:

• Lead day-to-day global badge operations management
• Hands-on operational involvement including processing Jira tickets, supporting new employee onboarding, and driving continuous program improvements
• Implement secure access zones and aide in the development of physical access infrastructure that supports identity management and RBAC/ABAC policies

Required Qualifications:

• Minimum of 1-3 years of experience in Security, Badging, Access Control fields.
• Proven experience with security access control systems (e.g., CCure, Kastle, Brivo, and property management access platforms)
• Strong background in access management within security operations
• Experience with Genetec is highly preferred

Work Schedule:

• Primary schedule: Monday through Friday 3pm-11pm
• Flexibility to provide support on weekends as business needs arise

Compensation

Estimated Pay Range: $30.35 - $42/hr

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Job Title: Plastic Tooling Engineer

Location: Newark, CA

Employment Type: Full-Time

Job Overview

We are seeking an experienced plastic tooling engineer to support the development of high-quality automotive components. In this role, you will contribute to a world-class vehicle engineering team by providing expertise in plastic tooling and injection molding processes. You will work closely with design engineers and suppliers to ensure tooling feasibility, manufacturability, and cost efficiency from the Design for Manufacturing (DFM) phase through product launch.

Key Responsibilities

• Support vehicle engineering teams with plastic tooling and polymer expertise throughout product development.
• Collaborate with design engineers and suppliers to evaluate tooling feasibility, DFM, efficiency, and cost optimization.
• Review and approve mold concepts, mold designs, and flow simulation studies before tool kick-off.
• Ensure all tooling designs comply with company tooling standards and maintain detailed documentation of the review and approval process.
• Provide guidance on injection molding processes and tooling technologies to ensure product quality and manufacturing robustness.
• Conduct on-site supplier visits and tooling audits to assess tool quality and condition.
• Lead injection molding process optimization and tool validation activities.
• Support cross-functional teams and represent the tooling team in communications with suppliers and internal stakeholders.
• Participate in tool cost estimation, change cost evaluation, and process improvement initiatives.

Required Qualifications

• Bachelor’s degree in Engineering or a related field.
• 5+ years of experience in plastic injection molding and tooling design evaluation.
• Strong experience reviewing DFM for injection molded parts, including automotive Class-A surface components.
• Deep knowledge of injection molding tooling technologies such as:
• In-mold decoration (IMD) / in-mold labeling (IML)
• Overmolding
• Back-injection
• Foaming processes
• Vario-thermal processes
• Experience reviewing flow simulation results using tools such as Autodesk MoldFlow or similar software.
• Hands-on experience with plastic injection molding process setup and optimization.
• Experience with tooling cost estimation and tooling change evaluation.
• Strong documentation, analytical, and communication skills.
• Ability to travel domestically and internationally up to 25%.

Preferred Qualifications

• Experience working in an automotive product development environment from concept to launch.
• Hands-on experience performing MoldFlow simulations, first tool trials, and tooling approvals.
• Experience with tool should-costing analysis and cost impact evaluation for design decisions.

Title: Technical Account Manager

Location: Milpitas, Ca

OVERVIEW: LITEON designs and manufactures power supplies, keyboards, ODDs, racks, enclosures, and liquid cooling for a variety of customers in the server, storage, networking, and consumer spaces. With headquarters in Taipei, Taiwan, and branch offices in the United States, LITEON is looking for a creative, best-in-class professional who will thrive in a fast-paced, highly technical environment. The successful candidate will have exceptional communication, leadership, and teamwork skills and will be unafraid of stretching their talents in a dynamic organization where respect and knowledge are far more important than reporting structure. Collaboration with colleagues at all levels will be key to this person’s success at LITEON.

ABOUT THE ROLE:

The Technical Account Manager (TAM) is hands-on and responsible for driving LITEON relationships at the specified strategic account. The primary focus will be on power supplies, liquid cooling, and mechanical enclosures/racks. This person owns the relationship with engineering at the strategic account on behalf of LITEON.

JOB DUTIES AND RESPONSIBILITIES:

• Drive sales growth and consistently exceed revenue budgets.
• Conduct quarterly business reviews with Account management, reviewing direction and road mapping.
• Track monthly reporting attainment to KPI’s once established.
• Identify and develop opportunities for all LITEON business units.
• Analyze customer needs and collaborate with management to develop effective strategies.
• Build strong customer relationships and a comprehensive understanding to influence hierarchy, product, and business roadmaps, vendor selection processes, decision-making criteria, and competitive awareness.
• Foster a customer-centric mindset, focusing on long-term partnerships.

QUALIFICATIONS:

• Bachelor’s Degree in Business Administration (or equivalent experience).
• At least 5 years of related or equivalent experience in the AI Server industry in a Sales Account Manager role.
• Strong time-management and organization skills for coordinating multiple initiatives, priorities, and implementations of new technology and products into very complex projects.
• Ability to identify issues, obtain relevant information, analyze and compare data from different sources, and identify alternative solutions.
• Interprets and seeks information, uses independent reasoning to diagnose the root cause of situations or issues, identifies and tests solutions, and thinks beyond what is typical or customary.
• Strong written and oral communication skills in English with the ability to effectively collaborate with management and engineering.
• Ability to manage resources, monitor activities, and assess risks and quality issues associated with the program/project.
• Language Skill: Bilingual in English/Mandarin is a plus, aligned with business needs.
• Flexibility to work some evening hours as needed.
• Proficient in Microsoft Office, including Word, Excel, Outlook, Teams, PowerPoint, and/or other applications to streamline communication and complete tasks.

Benefits

As a full-time employee, you'll have access to LITEON’s comprehensive benefits package, which includes medical, dental, vision, 401(k), and paid time off in compliance with US labor requirements.

Additional Details

LITEON is committed to equal opportunities for all qualified individuals, and we welcome a diverse range of applicants.

Please note that the responsibilities and duties of the position may change with or without notice, and we are committed to providing reasonable accommodation for individuals with disabilities to perform their essential functions.

Summary

The E-Learning Tech Specialist is responsible for the design and implementation of e-learning offerings for lawyers and administrative staff to drive adoption of Technology capabilities and solutions.

This role oversees the strategy, design, development, and operation of e-learning programs or computer-based virtual courses, partnering with IT leadership and functional teams to translate identified organizational change management needs into training offerings, selecting and producing technology to advance end-user training, and preparing / maintaining courses on the Firm's Learning Management System (LMS) platform.

The combination of technical acumen with a relentless customer focus, communication skills, and a desire to foster organizational development and growth enables the E-Learning Tech Specialist to promote gold-standard learning solutions.

Duties and Responsibilities

• Researches, develops, and implements e-learning methods and latest marketplace technologies for providing end-user training on a variety of technology topics.
• Partners closely with IT leadership and functional teams to design, develop, and deliver training to lawyers and staff across the Firm's regional offices.
• Operates as part of IT project teams for high visibility initiatives that require change management capabilities.
• Creates implementation plans for e-learning programs, including communications for end users.
• Gathers information and course elements from IT SMEs and key stakeholders to scope and plan course content.
• Designs and develops learning materials, coordinates and reviews educational content, and incorporates current technology in developing specific eLearning curricula.
• Monitors and measures the Firm's usage and adoption of learning offerings against pre-determined performance indicators to identify areas of improvement and adaptation.
• Works with selected vendors of e-learning technology to adapt the technology to the needs of the Firm.
• Helps to negotiate contracts with e-learning vendors by defining the nature of the work required.
• Serves as the liaison between e-learning vendors and IT subject matter experts (SMEs) to advance the design and development of e-learning solutions.
• Supports the deployment of learning programs, including uploading and updating courseware and curricula, training assignments, learner notifications and rules in the Firm's LMS.
• Coordinates with IT directors and managers to test the technology.
• Utilizes knowledge of LMS capabilities to recommend delivery strategies that yield a rich, meaningful, and dynamic end-user experience.
• Utilizes LMS reporting capabilities and develops custom reports to assist with planning and managing the Firm's IT training and development initiatives.
• Manages e-Learning content from vendors to ensure it is compatible with the LMS.
• May facilitate live and recorded learning.
• Uphold high standards of confidentiality, discretion, and integrity, particularly with respect to all sensitive and/or confidential firm and client information to which this position will have access.

Qualifications

Education & Credentials

• College degree is preferred, ideally in instructional technology, education, computer science, or a related field.
• Master's degree is preferred.
• Appropriate technical certification(s) and/or advanced learning are preferred (e.g., adult education, multimedia training materials development).

Knowledge & Experience

• 5+ years of relevant experience, ideally in a large Law Firm setting, a comparable professional services organization, or a legal information services provider.
• Demonstrated experience working in a time sensitive environment, with the ability to multi-task and manage competing priorities with little direction.
• Demonstrated experience with a Learning Management System as a developer or administrator.
• Experience with HTML and audio and video editing software.
• Experience with instructional design with a focus on adult learning theories.
• Broad knowledge of current and emerging e-learning technologies.
• Understanding of development tools used to build e-learning technologies.
• Knowledge in Accessibility standards, with experience in training and developing content that meets compliance / accessibility requirements.
• Understanding of technology development, electronic content development, and management practices.
• Knowledgeable of applications and technologies common to a law firm (e.g., Collaboration solutions, Document Management Solutions).

Skills & Expectations

• Ability to interact with suppliers, end users, and co-workers in a professional manner to deliver a gold standard experience.
• Coordinates with IT directors and managers to test the technology.
• Utilizes knowledge of LMS capabilities to recommend delivery strategies that yield a rich, meaningful, and dynamic end-user experience.
• Utilizes LMS reporting capabilities and develops custom reports to assist with planning and managing the Firm's IT training and development initiatives.
• Manages e-Learning content from vendors to ensure it is compatible with the LMS.
• May facilitate live and recorded learning.
• Uphold high standards of confidentiality, discretion, and integrity, particularly with respect to all sensitive and/or confidential firm and client information to which this position will have access.
• Ability to communicate technical information to both technical and non-technical audiences.
• Ability to interact and engage with end users of all levels, demonstrating strong communications and organizational skills.
• Strong service orientation and an understanding of the importance of developing effective working relationships with users.
• Ability to work well under pressure.
• Ability to work well as part of a team on technical projects.
• Availability to work before and after business hours and weekends with little or no notice

Core hours of 9:00 am-5:30 pm, Monday-Friday; hybrid in-office, which will be a combination of on-site, and remote work with occasional on-call availability.

The firm is an equal opportunity employer and does not discriminate in any aspect of employment, including hiring, salary, promotion, discipline, termination, and benefits, on the basis of race, color, ethnicity, religion, national origin, gender, gender identity or expression, age, marital status, sexual orientation, family responsibility, disability (including physical handicap), or any other improper criterion.

Salary range is $111,000.00-$138,500.00, plus bonus dependent on candidate experience. Candidates hired for staff positions with a minimum work schedule of 30 hours per week are eligible for a

comprehensive benefits package, including healthcare insurance.

#LI- Hybrid

Straive is a global leader in enterprise-grade data analytics and AI solutions, committed to empowering businesses across various industries with cutting-edge technology and expert insights. Backed by EQT, a top private equity firm, we are uniquely positioned to drive innovation through significant investments and an entrepreneurial spirit.

Our core focus is on delivering advanced Data Analytics & AI Solutions. By combining sophisticated technology with subject matter expertise, we deliver material impact on our clients' topline and streamline their operations. We specialize in providing tailored solutions across financial services, CPG, legal, pharma, life sciences, retail and logistics, helping them build robust data analytics and AI capabilities.

With a client base spanning 30 countries, Straive's strategically located teams operate from eight countries and is headquartered in Singapore. This global presence enables us to offer localized expertise with a worldwide perspective.

Join Straive to be part of a dynamic team at the forefront of data analytics and AI innovation. Here, you'll have the opportunity to contribute to transformative projects, supported by significant investments and an entrepreneurial drive fueled by our partnership with EQT.

Website: Title: Account Manager - Tech & Media Vertical

Location: West Coast, USA

Job Type: FTE

Role Overview

We are seeking an experienced Account Manager to own and grow key West Coast accounts in the Tech & Media vertical. This role sits at the intersection of data, analytics, AI, technology, and operations, partnering with leading technology platforms, media companies, and digital-first brands to drive measurable business outcomes.

You will be responsible for end-to-end account management: relationship development, solution adoption, commercial growth, and cross-functional coordination to ensure exceptional delivery.

Key Responsibilities

Account Ownership & Growth

• Serve as the primary point of contact for a portfolio of West Coast Tech & Media clients.
• Develop and execute strategic account plans focused on retention, expansion, and upsell/cross-sell opportunities.
• Meet or exceed revenue, renewal, and growth targets for assigned accounts.
• Identify new business opportunities within existing accounts, including new use cases for data, analytics, AI, and technology solutions.

Client Relationship Management

• Build strong, trusted advisor relationships with senior stakeholders (e.g., Marketing, Product, Data/Analytics, Operations, IT).
• Lead regular business reviews, performance updates, and strategic planning sessions.
• Proactively manage client expectations, resolve issues, and ensure high levels of satisfaction and advocacy.

Solution & Value Delivery

• Deeply understand our data, analytics, AI, and technology offerings and how they apply to Tech & Media use cases (e.g., audience insights, content optimization, ad performance, personalization, operational efficiency).
• Translate client business objectives into solution roadmaps and measurable KPIs.
• Partner with internal teams (Product, Data Science, Engineering, Operations, Professional Services) to ensure successful onboarding, implementation, and ongoing optimization.
• Analyze performance data and provide actionable insights and recommendations to clients.

Operational Excellence

• Maintain accurate account plans, forecasts, and pipeline in CRM and reporting tools.
• Coordinate contract renewals, SOWs, pricing discussions, and commercial negotiations.
• Ensure timely and high-quality delivery of projects, reports, and services.
• Gather client feedback and market intelligence to inform product roadmap and go-to-market strategies.

Qualifications

Required

• 4–7+ years of experience in account management, client success, or strategic partnerships, preferably in:
• Ad tech / martech
• Media & entertainment / streaming
• SaaS / data & analytics / AI platforms
• Proven track record of managing and growing enterprise or strategic accounts.
• Strong understanding of data, analytics, and/or AI-driven solutions and how they impact business performance.
• Experience working with cross-functional teams (sales, product, data/analytics, operations, engineering).
• Excellent communication, presentation, and storytelling skills, with the ability to simplify complex technical concepts for business stakeholders.
• Strong analytical skills; comfortable working with dashboards, reports, and performance metrics.
• Based on or able to work effectively with clients across the US West Coast time zone.

Preferred

• Experience with major Tech & Media companies (e.g., platforms, publishers, streaming services, gaming, digital content).
• Familiarity with digital advertising, audience measurement, attribution, or marketing analytics.
• Experience with CRM tools (e.g., Salesforce), BI tools (e.g., Tableau, Looker, Power BI), and collaboration tools (e.g., Slack, Jira).
• Bachelor’s degree in Business, Marketing, Communications, Data/Analytics, or related field; MBA or equivalent experience a plus.

Key Competencies

• Client-centric mindset and strong relationship-building skills
• Commercial acumen and negotiation skills
• Strategic thinking with the ability to connect data and technology to business outcomes
• Problem-solving and issue resolution under time pressure
• High ownership, accountability, and follow-through
• Ability to work independently and collaboratively in a fast-paced, evolving environment

This job description is not intended to cover or contain a comprehensive listing of all responsibilities, duties, or activities that are required. Responsibilities, duties, and/or activities may change, or new ones may be added at any time with or without notice.

If you are a motivated professional with a passion for delivering impactful solutions, we’d love to hear from you. Apply today to be part of a dynamic and forward-thinking team at Straive.

“Straive is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.”

CSI Companies is seeking an Operations Analyst to work with one of the top hospital systems in the country!

Title: Operations Analyst

Location: Newark, CA

Type: 100% Onsite

Pay: $45 - $55/hr W2

Duration: 6 - 12 month contract to Possible Hire

Hours: M-F, 40 hour workweeks

Description:

Position Overview

Our client is seeking two experienced consultants to support ongoing Technology & Digital Solutions (TDS) initiatives, including Telecom and Distributed Antenna System (DAS) projects, as well as the Everbridge emergency management implementation.

The TDS Operations Analyst will play a key role in supporting technical and IT-related projects within the Customer Experience and Support Services organization. This role is not strictly traditional project management; however, candidates must demonstrate hands-on involvement in technical initiatives, system implementations, business systems enhancements, and cross-functional IT coordination.

The ideal candidate will possess a strong blend of analytical, operational, financial, and communication skills, with demonstrated impact through measurable outcomes.

Key Responsibilities

Technical Project & Systems Support

• Support technical initiatives including Telecom, DAS, and Everbridge emergency management projects.
• Assist in managing technology system implementations and enhancements to existing enterprise systems.
• Translate business requirements into system design specifications and interface documentation.
• Define and document processes to support technology rollouts and operational transitions.
• Partner with IT teams and business stakeholders to ensure alignment of technical solutions with business priorities.
• Support value measurement and performance reporting for IT initiatives.

Vendor & Financial Operations

• Assist in managing vendor relationships, performance reviews, and contract renewals to optimize service delivery and reduce IT expenses.
• Support procurement processes by collaborating with Finance, Accounting, Supply Chain, End User Services, and vendors.
• Contribute to budget planning and forecasting across Customer Experience and Support Services (desktop engineering, field services, service desk, communications technologies, etc.).
• Track and report financial metrics related to IT assets and operational spend.

Operations, Metrics & Reporting

• Create and manage operational metrics for Customer Experience and Support Services.
• Develop reporting dashboards and performance tracking mechanisms to demonstrate project and operational value.
• Perform qualitative and quantitative analysis of large datasets to support operational decisions.
• Identify process improvements and efficiency opportunities through structured analysis.

Communications & Organizational Enablement

• Manage internal and external communications for the TDS organization.
• Create communication templates for:
• Incident and crisis communications
• Technology implementation announcements
• Service management updates
• General organizational messaging
• Drive a program of regular, relevant communications to internal staff.
• Maintain branding consistency and organizational identity across TDS communications.
• Facilitate interdepartmental communications and stakeholder engagement.
• Produce high-quality written content for internal and external audiences.

Required Qualifications

• 3–5+ years of experience supporting technical/IT-related projects, system implementations, or business systems enhancements.
• Demonstrated experience acting as liaison between business stakeholders and technical teams.
• Experience translating business needs into system requirements and technical specifications.
• Experience performing data analysis and producing metrics-based reporting.
• Exposure to telecom, communications technologies, emergency management systems, or enterprise IT operations preferred.
• Experience supporting vendor management and IT procurement processes.
• Strong analytical, financial, organizational, writing, and editing skills.
• Ability to manage multiple projects with competing deadlines.
• Strong attention to detail and ability to work in a collaborative team environment.

Preferred Experience

• Experience in healthcare IT environments.
• Exposure to Telecom infrastructure, DAS systems, or emergency management platforms such as Everbridge.
• Experience supporting IT operational budgeting and forecasting.