Information Technology Jobs in Morrow, GA

The Pharmaceutical Sales Representative Diabetes/Endocrinology is responsible for the achievement of commercial objectives in the assigned territory in alignment with Xeris' corporate goals. Reporting to the Regional Business Director (RBD), the PSR will participate in the development and execution of strategic and tactical territory and account level business plans in order to meet and exceed sales goals and business objectives.

• Deliver on corporate objectives specific to territory.
• With RBD and internal business partner input, develop, evolve, and execute territory and account level business plans.
• Engage RBD with timely recommendations to eliminate or minimize barriers to progress specific to marketplace trends, business opportunities and threats, competitive information, etc.
• Leverage internal expertise to maximize field impact.
• Work with Regional Business Directors, Channel/Trade & Market Access Teams, and Sales Representatives to develop territory-specific strategies to ensure patient access to Xeris products.
• Manage territory budget and resource allocations to maximize return on investment.
• Create a face to the internal and external customer that demonstrates Xeris' commitment to bringing value and solutions to the customers and patients we serve.
• Collaborate with peers, marketing, and training personnel to share information and implement territory initiatives/strategies.
• Create, build, and maintain relationships and regular communications and sales efforts with physicians & other health care providers, and all others pertinent to Xeris' business.
• Professionally and ethically represent Xeris to external customers (including but not limited to hospitals, IDNs, individual physicians and health care providers, and local diabetes chapters) and foster their respect by demonstrating our commitment to advancing patient care and outcomes.
• Professionally and ethically represent Xeris internally and foster professionalism within, among, and beyond the region.
• Take responsibility for ongoing professional development to maximize effectiveness in advancing Xeris' objectives.
• Leverage internal training and development.
• Refine ability to navigate complex and multi-layered accounts
• Refine ability to effectively communicate and engage with customers while leveraging Xeris internal resources.

• Bachelor's Degree in Health Sciences, Business/Marketing, or related field.
• Sales position level is determined by candidate experience and capabilities. At Xeris Pharmaceuticals, levels of consideration are based on the following:
  • 2+ years of experience in field commercial positions, including but not limited to: sales representative, hospital representative, sales trainer, and marketing
  • 5+ years of experience in bioscience commercial positions, including but not limited to: sales representative, hospital representative, sales training, marketing and regional account manager
• Recent experience in bioscience and/or diabetes is highly desirable
• Able to create and execute a thoughtful business plan adjusting when needed in order to meet organizational goals.
• Proficient in understanding key data and metrics and utilizing this information to improve business performance.
• Thrives in ambiguity and uncertainty; can adapt quickly in any situation and asks questions to increase depth of understanding.
• Competencies: Self-directed, Organizational skills, Verbal and Written Communication skills, Time Management, Presentation skills, Project Management skills, Problem Solving, Negotiation skills, Influencer, Adaptability
• Working Conditions: Position may require periodic evening and weekend work, as necessary to fulfill obligations. Travel requirements will vary by territory but will minimally be 20%.

As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors.

The anticipated base salary range for this position is $85,000 to $130,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for commission and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Category: Store

Location: Jonesboro, GA 30236, USA

Discover the best Sales position in retail! A career in Sales at Farmers Home Furniture is unlike any other retail sales job. At Farmers Home Furniture \"sales\" is more than just \"selling\". It's about helping our customers create a welcoming home they can enjoy for years to come. Our beautiful showrooms are full of the latest trends in home furnishings. With vivid colors, plush fabrics and charming accessories, working here feels like home. Unlimited earning potential increases by exceeding sales goals.

Skills:

• Outstanding customer service skills
• Excellent verbal and written communication
• Basic reading, numerical reasoning and comprehension skills
• Great listening ability
• Good telephone etiquette
• Ability to complete paperwork in an accurate, neat and efficient manner
• Good organization skills
• Ability to demonstrate professional selling techniques
• Ability to meet and exceed individual sales goals
• Ability to work variable hour schedule
• High School Diploma or equivalent

Employee Benefits:

• Employee Stock Ownership Plan (ESOP)
• 401K Plan with Employer Matching Funds
• Group Medical, Dental and Life Insurance
• Annual Paid Vacation
• Paid Sick Leave
• Additional Voluntary Insurance Programs Available
• Paid Holidays, including the Employee's Birthday
• Employee Purchase Discounts
• Ongoing Training Programs
• Benefit offerings for positions other than Full-Time may vary

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

FULL-SERVICE SHOPPER

Start earning quickly with a flexible schedule

Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make peoples day.

Shoppers make it all happensign up now to help create a world where everyone has access to the food they love.

As a full-service shopper, youll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. Its that simple.

What you get as a shopper:

• 
  
• Start earning quickly on a flexible schedule*
  
• Weekly pay with the option of instant cashout
  
• Potential to earn tips
  
• Special earnings promotions
  

Basic requirements:

• 
  
• 18+ years old (21+ to deliver alcohol)
  
• Eligible to work in the United States
  
• Consistent access to a vehicle and a recent smartphone
  

Additional information:

Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.

Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Review the Independent Contractor Agreement here

*Subject to availability of batches in your area.

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following:

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience:

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required
• Store management experience in retail, grocery, or drug store environment is preferred
• Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment is required
• Exceptional customer service, organizational, and communication skills are required
• Strong problem solving and decision-making skills are required

Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Vanda Pharmaceuticals, a specialty pharmaceutical company focused on the development and commercialization of novel therapies, is looking for an Associate Neurology Account Manager or Neurology Account Manager. This role is part of an innovative and dynamic sales organization. The primary responsibility of the Associate Neurology Account Manager or Neurology Account Manager is to exceed established goals by delivering real value to customers through differentiated products and services.

Primary Responsibilities:

• Execute and promote products in alignment with the sales strategy in the assigned territory.
• Frequent collaboration with the District Sales Manager to respond to their day-to-day sales and strategy direction related to product promotion activities.
• Analyze local market, develop, execute, and monitor performance and results to maximize the appropriate use of the product in the defined territory.
• Maintain a high and current level of product, disease, competitive, and market reimbursement knowledge.
• Determine, implement, and monitor optimal resource allocation within the assigned territory.
• Effectively and persuasively communicate using advanced selling and negotiation skills, relevant information to identified target audiences.
• Identify, build, and leverage advocacy channels.
• Secure product access and reimbursement within institutional systems as needed.
• Manage travel and promotional budget.
• Fulfill all monitoring and reporting requirements including expenses and call reporting using approved systems and processes.
• Maintain full compliance with all laws, regulations, and Vanda Policies.
• Continued employment requires meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers, customer facilities, and state/local governments.
• Additional, ad-hoc projects, as needed.

Education & Experience Requirements:

• BS or BA with GPA greater than 3.0.
• Valid driver's license and a clean driving history.
• Self-Starter, Goal and Results driven proven track record of above average results.
• Possess fortitude to sell and compete and driven with 'hunter' mentality.
• Strong relationships and knowledge of the territory preferred.
• Ability to travel (may include overnights).
• Out-of-territory travel to HQs, training, and sales meetings may be required.
• Work hours may include meetings scheduled outside of normal working hours.
• Must reside within territory geography.

Performance Competencies:

• Goal and results driven proven record of above average results.
• Highly clinical, patient centric and tactical with excellent communication skills (interpersonal, verbal, written).
• Ability to navigate complex markets and organizations.
• Outstanding work ethic and organizational skills.
• Dynamic, high-impact individual with effective selling and presentation skills.
• Ability to manage multiple priorities independently and make sound decisions.
• Ability to read situations quickly and adjust for roadblocks.
• Customer-focused, self-motivated, and computer proficient.

The total compensation package for this position will also include incentive compensation and benefits such as health insurance, unlimited paid time off, parental leave, a 401k matching program, a car allowance, and other benefits to its employees.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.

Headquartered in Atlanta, Cousins is a fully integrated, self-administered and self-managed real estate investment trust (REIT). Cousins has a simple, compelling strategy: Premier urban Sun Belt office portfolio, Disciplined about capital allocation, Best-in-class balance sheet, with Strong local operating platforms. Acting through its operating partnership, Cousins Properties LP, primarily invests in Class A office buildings located in high-growth Sun Belt markets. Cousins Properties (NYSE: CUZ) develops, owns, and manages a 20 million square foot trophy office portfolio in the high-growth Sun Belt markets of Atlanta, Austin, Charlotte, Dallas, Nashville, Tampa, and Phoenix.

Founded in 1958, Cousins creates shareholder value through its extensive expertise in the development, acquisition, leasing, and management of high-quality real estate assets. The Company has a comprehensive strategy in place based on a simple platform, trophy assets, and opportunistic investments.

The Property Manager is responsible for planning, organizing, and controlling administration, operations, and fiscal management of the property. The Property Manager is the \"face\" of the Cousins Properties brand displaying unsurpassed professionalism and integrity. An effective Property Manager is project-oriented, has friendly, \"firm-but-fair\" customer relationships, and is exceptionally organized with the ability to manage multiple tasks. In addition, the property manager will manage operations and maintenance; life safety; property appearance; human resource administration as assigned; lease administration; accounting and finance; customer relations; energy conservation and environmental protection programs; and all contractual services and properties performance per the CuzWay Policy Guidelines. Specific duties and measurement methodologies may vary by property.

This position is located in Atlanta, GA. This position is on-site. This is not a remote or hybrid position.

Responsibilities:

• Coordinate customer move-ins and move-out; work with construction coordinator on customer space when appropriate and singlehandedly manage smaller scale customer space modifications
• Provide Class A quality and timely customer service while continuously developing and managing on-going projects to improve customer relations, the retail experience and property image
• Responsibly manage office administration to include employee performance management as assigned
• Conduct coordinated effort with parking operations to ensure customer satisfaction is achieved. Provide assistance to Senior Management, Leasing, Marketing and Development as needed.
• Ensure property is in compliance with governmental guidelines and regulations, file required reports; maintain appropriate documentation and effectively communicate critical information regarding building operation updates to customers.
• Effectively manage vendor contracts, including specifications, to ensure quality service is provided to the property and customers, including but not limited to contracts such as security, janitorial and landscaping services. Ensure vendors are fully qualified and in compliance with ownership requirements; formally and periodically obtain competitive bids to challenge costs and quality of operating services provided.
• Collectively with the Chief Engineer, implement and direct all efforts for fire and life safety systems, preventative maintenance systems, environmental management systems and energy management system, as appropriate
• Conduct safety meetings for customers and property management team members; perform routine site inspections for maintenance needs, safety hazards, customer abuse of common areas, landscape needs, curb appeal, signage, etc.
• Proactively stay abreast of new safety or environmental rules and regulations regarding HVAC, indoor air quality, etc.
• Proactively attend seminars, industry meeting (IREM/BOMA/BATMA) and related organizations to stay aware of current issues affecting local markets and the real estate industry

Lease Administration

• Efficiently and effectively manage commercial and retail lease agreements to ensure customer obligations to ownership are enforced and ownerships obligations to customers are met, as well as checking for general compliance, escalations, monthly charges, renewals, expirations, fees, notification updates, etc., and new amendment content

Property Accounting

• Oversee monthly financial reporting to management to ensure reporting accuracy while using Yardi
• Proactively review operating financial reports, property status reports, capital and customer improvements reports as required to identify any variances and make recommendations for improving the net operating income and cash flow for the project(s)
• Work with the Senior Accountant to produce and provide Owners with monthly, quarterly and annual reporting package
• Handle preparation of operating budgets for the assigned project(s); preparation of annual customer Rent Letter and Year-End Reconciliation (DOE, CAM bill backs and adjustments)
• Oversee utility usage, customer and retailer sub-metering reports and customer bill backs

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Required or Preferred Knowledge, Skills and Abilities:

• A minimum of 5 years overseeing property management of a Class A multi-tenant office building; tenant build out/construction administration and management experience preferred
• A high school diploma or GED equivalent is required. A Bachelor's degree is preferred.
• Intermediate to advanced user in Microsoft Office suite (including Word, Excel, PowerPoint and Outlook) is required
• Must be responsive with an acute sense of urgency to meet the needs of others and able to respond to the property for problematic and/or emergency conditions
• Must be detail-oriented and well organized and have the ability to manage time and multiple projects efficiently and achieve the required results; must be able to define problems, collect data, establish facts, and draw valid conclusion
• Must possess strong interpersonal, verbal and written skills and an ability to work and communicate effectively with all levels of operations
• Must demonstrate ability to analyze monthly and quarterly financial reporting, cost-benefit analysis, budget forecasting, and prepare monthly packages and annual operating budgets
• Professional designation from either BOMA or IREM is preferred
• Valid driver's license is required
• Customer Service Demonstrate optimum customer service delivery while performing all job functions
• Responsiveness Need to perform responsibilities with an acute sense of urgency to meet the needs of others; respond to solve problems; willing to accept a variety of tasks associated with this position and be flexible
• Integrity - Demonstrate sound business ethics; consistently comply with organizational values; protect confidential information
• Communication - Able to clearly express ideas; present verbal information in a straightforward manner; ask questions in order to open channels of communication; listen to understand perspective of others

Cousins is an equal opportunity employer where employment decisions are based on merit, qualifications, and aptitude. The Company does not discriminate in employment opportunities or employment practices on the basis of race, color, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin or ancestry, physical or mental disability, veteran status, age, genetic information, or any other class or characteristic protected by federal, state, or local law.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

FULL-SERVICE SHOPPER

Start earning quickly with a flexible schedule

Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make peoples day.

Shoppers make it all happensign up now to help create a world where everyone has access to the food they love.

As a full-service shopper, youll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. Its that simple.

What you get as a shopper:

• 
  
• Start earning quickly on a flexible schedule*
  
• Weekly pay with the option of instant cashout
  
• Potential to earn tips
  
• Special earnings promotions
  

Basic requirements:

• 
  
• 18+ years old (21+ to deliver alcohol)
  
• Eligible to work in the United States
  
• Consistent access to a vehicle and a recent smartphone
  

Additional information:

Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.

Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Review the Independent Contractor Agreement here

*Subject to availability of batches in your area.

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the world's leading off-price retailer.

Opportunity: Grow Your Career

Responsible for executing receiving and merchandising standards while ensuring associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
• Trains and mentors associates on established merchandising and processing principles
• Ensures merchandise is properly tagged, hung, secured, and coded
• Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
• Ensures associates complete tasks and activities according to store plan; prioritizes as needed
• Monitors productivity of team and coaches as necessary
• Organizes and rotates back stock for easy replenishment
• Maintains and upholds merchandising philosophy and signage standards
• Maintains all organizational, cleanliness and recovery standards for the backroom area
• Ensures compliance with recycling and, where applicable, hazardous waste programs
• Communicates accurately and effectively with management and associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with management on associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Who We're Looking For: You.

• Able to work a flexible schedule, including nights and weekends
• Superior communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Capable of lifting heavy objects with or without reasonable accommodation
• Able to train others
• 1 year retail and 6 months of leadership experience

Benefits include: associate discount; EAP; smoking cessation; bereavement; 401(k) associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address: 1 Buckhead Loop

Location: USA TJ Maxx Store 0181 Atlanta GA

This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

CROSSMARK is a leading sales and marketing services company founded in 1908, and for over 100 years we have been working with retailers and manufacturers to increase product sales by employing more than 30,000 associates throughout the United States, Canada, Mexico, Australia, and New Zealand. We are headquartered in Plano, Texas.

Equal Opportunity Employer

As a retail merchandising representative you will be ensuring that a proper level of product stock is maintained and that merchandise is displayed appropriately with proper signage and favorable shelf space. This includes setup, plan-o-gram execution, stocking, facing, and rotating of the manufacturer's product (experience required). You will also have the opportunity in many stores to build relationships with the store management. You must be willing to work on all types of resets. Resets can include (but are not limited to) grocery, cosmetic, and hair care. This position requires the ability to travel within at least a 40 mile radius within a specified zip code. This position requires travel to multiple stores so reliable transportation is required. Note: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.

RESET EXPERIENCE! PLANOGRAM OR SCHEMATIC EXPERIENCE!

All your information will be kept confidential according to EEO guidelines.

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

• Experience supervising or managing people
• History of delivering outstanding customer experiences

• Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
• Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
• Serve as point of contact for onsite escalated client service concerns
• Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
• Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
• Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
• Lead daily huddles and communicate essential information to office associates

• Prior experience working in customer service or similar role
• Strong organizational skills and ability to plan and manage day-to-day office operations
• Customer-centric mindset and strong communication skills
• Computer proficient with the ability to use MS Office
• Demonstrated ability to work independently with minimal supervision
• Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
• High school diploma / equivalent or higher

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, BetterYou, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

The community you will join:

At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you're looking to make an impact, H&R Block is the place for you.

Sponsored Job #10814