Information Technology Jobs in Mn

JOB SUMMARY

Master Technology Group (MTG) specializes in designing, installing, and servicing low-voltage commercial property technologies across local and national markets.

The Integrated Security Systems Technician (Traveling) provides customer-focused, workplace technology support to clients, field staff, installation partners, and internal team members. While most support work is performed remotely, occasional on-site assistance may be required locally and nationally.

Supported systems are primarily security-related, including video surveillance, access control, intrusion detection, and EAS. Additional support may encompass network programming, fire alarm systems, data infrastructure, AV, and other low-voltage disciplines.

An MTG Integrated Security Systems Technician must deliver exceptional customer service and cultivate strong professional relationships with clients, vendors, Local Service Partners (LSPs), and colleagues. This role requires technical proficiency, extensive knowledge of low-voltage systems, excellent organizational and multi-tasking skills, and strong verbal and written communication abilities.

Candidates must reside in the Twin Cities area and are expected to perform most of their work from our Eden Prairie, MN office. Periodic job site responsibilities may be required locally and nationally, with travel up to 60% supporting client sites, installations, and service operations.

To assist with critical service issues, the role includes on-call duties as part of daily responsibilities, requiring availability after hours on weekdays. Weekend on-call shifts will be rotated on a scheduled basis to ensure support during urgent weekend needs.

This position reports to the Manager of Technical Services.

KEY DUTIES AND RESPONSIBILITIES

• Support customers, coordinators, field technicians, and project managers with technical advice, troubleshooting, and resource allocation
• Collaborate with Business Development and Operations to provide pre-sales and post-sales support for MTG solutions and systems
• Deliver remote and hands-on training to field personnel to ensure compliance with all applicable codes, client specifications, and MTG’s quality standards
• Serve as an escalation point for troubleshooting, programming, maintaining, and servicing client systems
• Pre-program, build, and stage equipment for installation when practical, to streamline on-site setup
• Provide remote and on-site programming and commissioning for client systems
• Conduct remote and on-site quality assurance audits to verify system performance and installation standards
• Assist installation, service, and coordination teams with technical planning, issue resolution, and commissioning, ensuring systems operate as intended and meet MTG quality standards
• Provide user training to client representatives
• Provide technical training to field personnel and colleagues
• Contribute to continuous improvement initiatives by providing feedback to management on processes, efficiency, and client satisfaction
• Deliver outstanding customer service and build strong, professional relationships with clients, vendors, partners, and colleagues
• Other duties to support the company vision and goals as requested

QUALIFICATIONS

• Minimum of 5 years of field experience installing, configuring, programming, and servicing video, access control, and intrusion systems
• MN Power Limited Technician License (PLT) required
• Field experience with low-voltage cabling, data infrastructure, fire alarms, EAS, DAS, AV, and other workplace technology systems is advantageous
• Proven ability to design, configure, and program a variety of security-related systems
• Demonstrated experience in delivering user training to client representatives and technical training to field personnel
• Industry certifications such as NICET Video Security Systems Technician, ESA certifications, or equivalent are preferred
• Manufacturer certifications such as Axis Network Video, Milestone, Genetec, Exacq, Bosch, KeyScan, Avigilon, Lenel S2, March Networks, or Open Options are preferred
• Strong interest and motivation to pursue ongoing education and additional certifications
• Solid familiarity with the National Electrical Code (NEC)
• Ability to meet travel and on-call requirements for the position
• Excellent time management and organizational skills
• Strong problem-solving and decision-making capabilities
• Ability to multitask effectively in a fast-paced, multi-project environment
• Proficiency in Windows-based computer environments, including MS Office (Outlook, Excel, Word) and other standard software
• Excellent written and verbal communication skills

PERFORMANCE MEASUREMENTS

• Demonstrates a clear understanding of the key duties and responsibilities of the position
• Shows enthusiasm and effort to perform all aspects of the role effectively
• Exhibits competence and capability to execute key duties and responsibilities efficiently
• Consistently meets expected standards of quality and customer satisfaction
• Completes assigned tasks promptly and adheres to project deadlines
• Represents MTG in a professional manner at all times, embodying the company’s standards of conduct
• Demonstrates sound decision-making through practical analysis, effective problem-solving, and good judgment
• Maintains effective working relationships and collaborates well within a team environment
• Communicates clearly and professionally, both verbally and in writing, including emails, reports, and correspondence
• Demonstrates reliability through consistent attendance, punctuality, and timely completion of tasks
• Embodies MTG’s Core Values:
• People First: Demonstrates humility, helpfulness, and genuine care for others
• Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
• Sense of Urgency: Responds promptly and diligently to organizational and client needs
• Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
• Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards

COMPENSATION AND BENEFITS

Base Salary $85,000 - $110,000+ DOQ

Car Allowance

Phone Stipend

Medical, Dental & Vision Insurance

401k Match

PTO

Nice Healthcare

Life Insurance – Company-provided

STD / LTD – Company-provided

Employee Referral Bonus

Development Opportunities

Job Title: Business Systems Analyst - PowerBI and ERP

Location: Fridley, MN (Hybrid)

Industry: Manufacturing

Salary Range: $75,000–$85,000

If you thrive in a hands-on, fast-paced environment where no two days are the same, this role is for you. As a Business Systems Analyst, you’ll be the go-to expert for ERP support, data management, and business reporting — bridging the gap between technology and operations to keep things running smoothly and efficiently.

What You’ll Do

• Support and enhance ERP systems, driving integrations, updates, and process improvements.
• Gather requirements and translate business needs into smart, scalable solutions.
• Build, automate, and maintain BI reports and dashboards for key decision-makers.
• Develop small applications, scripts, and tools that optimize ERP usability.
• Partner with cross-functional teams on data integrity, project initiatives, and process governance.
• Tackle day-to-day support issues while spotting opportunities for long-term system upgrades.

What You Bring

• Bachelor’s degree in Business, Computer Science, or a related field.
• 1–3 years of experience in ERP support, BI reporting, or business analysis.
• Working knowledge of ERP systems (SAP, Oracle, Microsoft Dynamics; Infor Visual a plus).
• Skills in SQL, Power BI, and scripting (Python, VBScript, PowerShell, or C#).
• Strong communication, problem-solving, and organizational abilities — and a drive to take ownership.

This is a great fit for someone who enjoys variety, solving puzzles, and shaping the way data and technology empower a manufacturing team.

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• Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
  
• Minimum 2 years in a Patient Service Center environment preferred.
  
• Customer service in a retail or service environment preferred.
  
• Keyboarddata entry experience.
  

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• Collaborates with management and the broad Environmental, Health and Safety staff to carry out mutual division and corporate objectives.
  
• Acts as a professional health resource for the organization's management in planning and maintaining initiatives and programs that meet defined goals and objectives.
  
• Provides initial assessment of occupational injuries, illnesses and exposures and may treat or refer for further evaluation as necessary in accordance with clinical guidelines and protocols.
  
• Assesses the broad spectrum of client needs, including physical and psychosocial factors, using data from various sources including, but not limited to aggregate case/claims experience, employer representatives, other health care providers, health records, and third-party representatives.
  
• Assesses non-occupational sudden illnesses occurring at work, determines the immediacy of treatment, and gives guidance to seek care from emergency/personal health care providers.
  
• Develops a plan of nursing care based on identified needs and problems and assists with the development of primary, secondary and tertiary prevention, and health promotion strategies to optimize health and prevent injuries and illnesses.
  
• Develops processes for identifying situations that require early intervention to maximize desired outcomes.
  
• Coordinates nursing process to generate consistent documentation of treatment, interactive process and administrative aspects.
  
• Establishes generic and specific communication plans involving internal and external parties, as appropriate.
  
• Identifies qualifications and expectations for and monitors and evaluates outcomes and quality of services delivered by health care providers and vendors in the treatment and rehabilitation network.
  
• Collaborates with treatment, rehabilitation providers, third party representatives to coordinate/provide for the appropriate care, treatment and follow-up of work related health events based on knowledge of the specific work environment for optimal outcomes.
  
• Assists supervisors and employees with return to work issues including work restrictions, modified scheduling and job accommodations.
  
• Provides health-related counseling for supervisors and employees within the scope of nursing knowledge and practice.
  
• Supports site and division emergency coordinator program, training, and overall coordination.
  
• Conducts workplace walkthroughs/assessments and exposure follow-up.
  
• Maintains and safeguards privacy and confidentiality of business and protected health information.
  
• Participates in the development of related policies, procedures, and work instructions.
  

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• Registered Professional Nurse with current State license to practice.
  
• Degree in Nursing; plus, minimum 8 years' experience in Occupational Health or Community Health (Hospital, Emergency Room, etc.)
  
• 4 yr. Degree Preferred
  
• Excellent verbal and written communication skills, solid knowledge of Occupational Health, and excellent computer skills required.
  
• The ability to perform independently, interact well with all levels of employees and make well-informed decisions is required.
  
• Detailed knowledge of OSHA and other federal regulations that govern the workplace.
  
• Detailed knowledge of Worker's Compensation regulations.
  
• Working knowledge and application of business concepts, procedures, and practices.
  
• Will perform this job in a quality system environment.
  

Summary

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• The Patient Services Representative III Floater PSR III represents the face of our company to patients who come in, both as part of their health routine or for insights into life defining health decisions.
  
• The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  
• The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  
• The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  
• Successful applicants may be assigned to a doctors office, a patient service center or as business needs dictate.
  
• Under the direction of the area supervisor, perform daily activities accurately and on time.
  
• Maintain a safe and professional environment.
  
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  
• Perform verification of patient demographic info initials including patient signature post venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  
• Maintains required records and documentation.
  
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
  

Job Requirements

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• Ability to provide quality, error free work in a fast paced environment. Ability to work independently with minimal onsite supervision.
  
• Excellent phlebotomy skills to include pediatric and geriatric.
  
• Flexible and available based on staffing needs, which includes weekends, holidays, on call and overtime.
  
• Committed to all Policies Procedures including Company dress code, Employee Health Safety, and Everyday Excellence Guiding Principles.
  
• Must be able to make decisions based on established procedures and exercise good judgment.
  
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service CenterInOffice Phlebotomy locations with minimal notice.
  
• Capable of handling multiple priorities in a high volume setting.
  
• Must demonstrate Superior Customer Focus ability to communicate openly and transparently with peers, supervisors and patients ability to accelerate and embrace change and knowledge of our business.
  
• Training locations may vary based on trainer availability.
  

Required Education

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• High school diploma or equivalent.
  
• Medical training: medical assistant or paramedic training preferred.
  
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.
  

Work Experience

• 
  
• The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
  
• The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  
• The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  
• Under the direction of the area supervisor, perform daily activities accurately and on time.
  
• Maintain a safe and professional environment.
  
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  
• Maintains required records and documentation.
  
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
  

• 
  
• Ability to provide quality, error free work in a fast-paced environment.
  
• Ability to work independently with minimal on-site supervision.
  
• Excellent phlebotomy skills to include pediatric and geriatric.
  
• *Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.*
  

• 
  
• High school diploma or equivalent REQUIRED
  
• Medical training: medical assistant or paramedic training preferred.
  
• Phlebotomy certification preferred (Required in California, Nevada, and Washington).
  

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• Minimum of 6 months experience REQUIRED.
  
• One(+) years phlebotomy experience preferred.
  
• Customer service in a retail or service environment preferred.
  
• Keyboard/data entry experience a must.