Information Technology Jobs in Milpitas

Lead Actuarial Analyst

Are you eager to make a real difference through data and innovation while enjoying flexibility that supports how you work best?

Make an impact at the center of California's workers' compensation system while benefiting from a hybrid schedule that allows you to work remotely 60% of the time. At the WCIRB, we offer the best of both worlds: the freedom to do deep analytical work from home most days, paired with purposeful onsite collaboration (40%) at our modern San Francisco headquarters. It's a structure designed to support focus, autonomy and long‐term professional growth.

Our actuarial and research teams work on a wide range of workers' compensation projects, from medical cost trend analysis and classification research that support advisory pure premium rate changes to innovative studies uncovering emerging drivers of system costs. Recent work has explored topics such as employee tenure, long COVID and the effectiveness of experience rating in promoting workplace safety. Our culture is collaborative and mission‐driven and our benefits are designed to support both wellbeing and career development. Employees also enjoy robust retirement offerings, including both a 401(k) and a pension plan.

The Workers' Compensation Insurance Rating Bureau of California (WCIRB) is California's trusted, objective provider of actuarially based information and research, advisory pure premium rates, and educational services integral to a healthy workers' compensation system. We are a private, nonprofit association representing more than 400 member companies, funded entirely by membership fees and assessment. We employ approximately 175 people, with our headquarters located in downtown San Francisco.

About the Role

We are seeking an experienced Lead Actuarial Analyst who is energized by complex analytical challenges, cross‐functional collaboration and the chance to influence methodologies used statewide. This role is central to the WCIRB's actuarial functions and offers meaningful opportunities for independence, visibility and professional development.

Responsibilities

• Leads the analysis and evaluation of statistical data pertaining to pure premium rates; identifies trends or cost drivers; prepares materials for committees or rate filings to evaluate impact of various cost drivers on pure premium rates.
• Leads actuarial analyses of aggregate data and ratemaking methodologies; recommends adjustments to actuarial ratemaking methodologies to the Vice President, Actuary and Chief Actuary; periodically validates appropriateness of methodologies.
• Provides key deliverables and correspondence with WCIRB members and other customers, such as the insurance department and governmental agencies, on complex data and other technical issues, with minimal or no supervision.
• Represents the Actuarial department and provides subject matter expertise on actuarial data and data collection processes to representatives of other units of the WCIRB on various cross‐functional projects and issues.
• Prepares, reviews, and analyzes various studies of aggregate and classification experience for rate filings and other reports produced by Actuarial Services including those presented to WCIRB Committees and Working Groups.
• Leads the Actuarial team's efforts in collaboration with the IT department on the development and changes to applications used by the Actuarial team and customers to submit, retrieve, and/or analyze data.
• Supervises the development and maintenance of data products and oversees the fulfillment of data requirements pursuant to statutory and regulatory mandates.
• Performs peer reviews of analysts' work.
• Supervises actuarial analysts in various aspects of analyses; oversees progress of projects and guides projects to completion in an accurate and timely manner.

Qualifications

• Educational background (Bachelor's degree or above) in a technical field such as mathematics, actuarial science, applied statistics, or economics.
• Five years of experience as an actuarial analyst in a property/casualty insurance company, rating organization, consulting firm, or a state insurance department.

Required Skills

• Very strong professional communication skills, both verbally and in writing.
• Strong listening and interpersonal skills.
• A high level of ability in the utilization of mathematical techniques for the analysis of statistical information.
• The ability to develop a complete theoretical framework with precisely defined relationships, as necessary in special studies or rate revisions.
• Very strong proficiency in the following three areas with six years' experience preferred: mathematics, applied statistics, and programming (in a language such as VBA, SQL, R, or Python).
• Proficiency in Microsoft Office Suite.
• Associate of the Casualty Actuarial Society (CAS) or at least six CAS exams with extensive related experience.

Benefits

Our employees enjoy a state‐of‐the‐art, energy‐efficient, open work environment that nurtures collaboration and creativity. We go the extra mile to keep our employees happy and healthy and are proud to be recognized as a Plan Sponsor of the Year finalist for our commitment to retirement readiness through strong 401(k) and pension offerings. Some of our perks include:

• Hybrid work environment (40% onsite / 60% remote)
• Medical, dental, and vision benefits
• Commuter benefits
• Competitive PTO program
• 401(k) and pension plan
• Annual incentive plan
• Ten paid company holidays
• Social activities
• Community volunteer involvement

The WCIRB supports actuarial credentialing through paid study time, full coverage of exam fees and materials, and base salary increases for each exam passed.

Equal Opportunity Statement

WCIRB is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. The successful candidate will reside in California and will work from our headquarters in San Francisco at least 40% of the time. We are not able to pay for relocation costs or to sponsor or take over sponsorship of an employment visa at this time.

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Company Overview:Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Description:

The Access Management Specialist role is responsible for processing security and access permissions for various individuals requiring building access. They also serve as a customer service representative, assisting with access control requests and troubleshooting badge-related issues. Other responsibilities include managing inventory, generating reports, and assisting with alarm remediation.

Key Responsibilities:

• Lead day-to-day global badge operations management
• Hands-on operational involvement including processing Jira tickets, supporting new employee onboarding, and driving continuous program improvements
• Implement secure access zones and aide in the development of physical access infrastructure that supports identity management and RBAC/ABAC policies

Required Qualifications:

• Minimum of 1-3 years of experience in Security, Badging, Access Control fields.
• Proven experience with security access control systems (e.g., CCure, Kastle, Brivo, and property management access platforms)
• Strong background in access management within security operations
• Experience with Genetec is highly preferred

Work Schedule:

• Primary schedule: Monday through Friday 3pm-11pm
• Flexibility to provide support on weekends as business needs arise

Compensation

Estimated Pay Range: $30.35 - $42/hr

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Responsibilities:

• Assist in drafting, reviewing, and prosecuting patent applications in collaboration with external counsel.
• Monitor and analyze industry trends, competitor patents, and potential IP risks.
• Support IP litigation, enforcement, and licensing activities.
• Review and negotiate IP-related agreements, including NDAs, joint development agreements, and licensing agreements.
• Educate engineers and R&D teams on IP best practices and invention disclosures.
• Maintain and manage the company's IP portfolio and database.
• Collaborate with cross-functional teams, including R&D, business development, and external legal counsel.

Qualifications:

• Bachelor's or Master's degree in Electrical Engineering, Computer Science, Semiconductor Engineering, or related technical field.
• JD (Juris Doctor) or equivalent legal qualification from a recognized institution.
• 1-3 years of experience in IP law, preferably in the semiconductor or technology industry.
• Admission to a bar association and registration with a patent office (e.g., USPTO, CNIPA, EPO) is preferred.
• Strong knowledge of patent laws, IP litigation, and technology licensing.
• Ability to analyze complex technical and legal issues and provide strategic recommendations.
• Excellent communication and organizational skills.
• Mandarin is a must

Job Role: AWC Developer

Job Type: Full Time

Location: Sunnyvale, Austin

Job Summary

We are seeking an experienced AWC Developer with strong hands-on expertise in Siemens Teamcenter Active Workspace Client (AWC) customization. The ideal candidate will design, develop, and support modern PLM user interfaces using AWC Declarative UI, integrate backend services, and enhance user workflows across the enterprise.

Key Responsibilities

• Design and develop custom user interfaces using Active Workspace Client (AWC) Declarative UI (JSON)
• Create and customize panels, commands, toolbars, context menus, and command bars
• Implement custom event handling and client-side logic in AWC
• Work with AWC tables, trees, object sets, and viewers
• Develop integrations using Teamcenter SOA / REST APIs
• Customize and extend Teamcenter business logic based on functional requirements
• Perform BMIDE data model extensions (properties, relations, types, LOVs, rules)
• Support Teamcenter workflows, access controls, preferences, and ACL configurations
• Debug and troubleshoot UI, server, and integration issues
• Collaborate with functional consultants, system admins, and business users
• Participate in design reviews, testing, and production support

Required Skills & Experience

Must-Have:

• 5–8 years of experience with Siemens Teamcenter PLM
• Strong hands-on experience in Active Workspace Client (AWC) customization
• Expertise in AWC Declarative UI (JSON)
• Experience building custom commands, panels, and UI extensions
• Strong knowledge of JavaScript, HTML, CSS
• Hands-on experience with Teamcenter SOA / REST APIs
• Solid understanding of Teamcenter data model & core objects
• Experience with BMIDE for data model changes
• Knowledge of Teamcenter workflows, access control, and preferences
• Strong troubleshooting and debugging skills

Good to Have

• Experience with Teamcenter ITK customization
• Knowledge of Dispatcher, TC Vis, or Rich Client customization
• Exposure to Agile / Scrum methodology
• Experience in manufacturing or engineering PLM environments

Education

• Bachelor's degree in Computer Science, Engineering, or equivalent experience

Job Title: PLM System Design Engineer

Location: Sunnyvale

Job Type: Full-Time

We are seeking a highly strategic and technically strong PLM System Design Engineer to lead global PLM and supply chain transformation initiatives within a fast-paced electronics environment. The ideal candidate will have deep PLM expertise, strong business communication skills, and proven experience leading global New Product Introduction (NPI) programs.

Key Responsibilities:

• Lead discussions with business stakeholders to articulate the value of PLM and data foundation initiatives.
• Create and deliver executive-level presentations outlining project vision, roadmap, and strategic impact.
• Develop strong business cases for PLM data use cases and enterprise data foundation initiatives.
• Mobilize Proof of Concepts (POCs) and scale rapid solutions across global teams.
• Drive global supply chain initiatives across design, sourcing, manufacturing, logistics, fulfillment, and after-sales service.
• Lead PLM strategy and execution for global New Product Introduction (NPI) programs.
• Translate PLM data into actionable process improvements across enterprise and manufacturing systems.
• Recommend and implement data-driven process efficiency improvements.
• Oversee PLM enterprise software integrations with enterprise systems and data platforms.
• Align business and technical teams across global regions.
• Deliver large-scale, high-complexity global initiatives under tight timelines and ambiguity.
• Operate effectively at both strategic and detailed execution levels.

Minimum Qualifications:

• Bachelor's degree in Industrial Engineering or related field (Manufacturing, Mechanical, Electrical, etc.).
• 5–7+ years of experience leading global supply chain initiatives in the electronics industry.
• Deep expertise in PLM systems, enterprise integrations, and data platforms.
• Extensive experience supporting global NPI initiatives.
• Strong understanding of how PLM data supports enterprise, manufacturing, and supply chain processes.
• Proven ability to identify high-impact data use cases and scale solutions globally.
• Strong analytical, project management, and leadership skills.
• Exceptional verbal, written, and executive presentation skills.
• Ability to work in a fast-paced, high-pressure environment with ambiguity.

Preferred Qualifications:

• Master's degree in Industrial Engineering or related field.
• Ability to operate independently with strong ownership and conviction.
• Strong problem-framing skills with a clear focus on delivering business value.
• Experience driving high-quality execution across global cross-functional teams.

TITLE: EQUIPMENT MAINTENANCE SUPERVISOR

D SHIFT: FRIDAY THRU SUNDAY AND EVERY OTHER THURSDAY FROM 6:00 PM TO 6:00 AM

FLSA STATUS: EXEMPT

REPORTS TO: EQUIPMENT MAINTENANCE MANAGER

SUMMARY:

Under the direction of the Equipment Maintenance Manager, the Equipment Maintenance Supervisor is responsible for overseeing and performing the repair and preventative maintenance of all industrial tools and tool sets in the wafer fab, including assisting with tool selection, qualification, and optimization on an assigned shift; analyzing various types of data and preparing weekly, monthly, and quarterly reports; and reviewing and modifying Manufacturing Process Instructions (MPI’s) to ensure data remains current. This position is located in Milpitas, California.

*Must be willing to train on F shift (Friday thru Sunday and every other Thursday from 12:00 PM-12:00 AM) for a minimum of two months before moving to assigned shift.

ESSENTIAL FUNCTIONS:

• Supervises, develops, and evaluates personnel to ensure the efficient operation of the department; makes employment-related decisions as necessary, including hiring and terminations
• Oversees and performs the repair and preventative maintenance of all industrial tools and tools sets in the wafer fab
• Supervisors are required to be physically on-site to perform the essential functions of this position, including making oneself available to employees, peers, and managers as needed
• Assists with tool selection, qualification, and optimization to ensure quality, performance, and yield specifications are consistently met
• Reviews and monitors equipment/tool performance data such as MTTR/MTBF/OEE, prepares reports, and presents findings
• Oversees the work of vendors or field service personnel regarding repairs or maintenance
• Reviews and updates new or existing MPI’s to ensure information remains up-to-date
• Collaborates with the Environmental Health and Safety department to ensure all preventive or routine maintenance is conducted in accordance with established safety standards
• Schedules all required training and certification classes to ensure compliance standards are met
• Responds to requests from employees and departments regarding equipment-related issues
• Maintain compliance with Headway’s Quality Policy
• Manage and mentor direct reports regarding Headway’s Quality Management System (QMS) as it relates to their job function
• Sustain and provide continual improvements to the QMS as required by job function
• Adheres to all safety policies and procedures as required
• Performs other duties of a similar nature or level*

Job Qualifications

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Electrical, Industrial, or Mechanical Engineering and/or equivalent relevant experience
• Five years of hands’ on experience working in equipment maintenance in a high volume manufacturing facility
• Experience using FabTime, MESA, JMP, and Statistical Process Control (SPC)
• Proficient in the use of Microsoft Office Applications

Knowledge, Skills, and Abilities:

• Knowledge and ability to perform routine scheduled or unscheduled maintenance in a wafer manufacturing environment
• Knowledge of wafer manufacturing principles, processes, and equipment
• Knowledge of management principles, practices, and techniques
• Knowledge and ability to use Microsoft Office applications to create spreadsheets, Word documents, and presentations
• Knowledge and ability to use MESA, FabTime, SPC, or similar wafer tracking application to analyze data
• Knowledge and ability create reports, analyze data, and present findings
• Able to communicate effectively, both verbally and in writing, with all levels of contractors, consultants, employees, and management
• Able to work productively and collaboratively with all levels of employees and management
• Able to comply with all safety policies and procedures
• Demonstrated organizational and time management skills
• Demonstrated project or process management skills
• Demonstrated problem-solving and trouble shooting skills
• Demonstrated analytical skills
• Flexible and able to prioritize

The annual base salary for this full-time position is between $120,819.00-$177,675.00 + bonus target + benefits. Within the range the individual pay may differ depending on additional factors including job responsibilities, job related knowledge, skills, abilities, education, and experience. The annual base pay range shown is subject to change and may be modified periodically.

WORKING CONDITIONS:

The Equipment Maintenance Supervisor works in an indoor environment on a rotating schedule on D shift which is Friday thru Sunday and every other Thursday from 6:00 PM to 6:00 AM. The schedule may be altered from time-to-time to meet business or operational needs; may travel from building-to-building as needed. Works in a class 100 ESD sensitive wafer manufacturing facility; wears a cleanroom (bunny) suit, including hood, gloves, safety glasses, booties, and mask. May be exposed to hazardous conditions, chemicals, fumes, and/or gases during the course of work day; may be exposed to loud noise. Stands and walks, bends, twists, and crawls; This position requires the Equipment Maintenance Supervisor to work on-site during their scheduled shift. May occasionally be required to work in crawl spaces, shafts, or other areas that could cause claustrophobia; wears a respirator in order to adhere to safety requirements. Performs various fine grasping movements; operates a computer and enters information using a keyboard, operates a telephone, and other office equipment; may occasionally push, pull, or lift up to 30 pounds.

*Other duties of a similar nature or level are duties that may be required, but may not be specifically listed in the job description or posting.

TDK/Headway Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. Applicants requiring accommodation in order to complete the application process should contact the Headway Human Resources Department.

About Us

Contemporary Amperex Technology (USA), Inc. (CATU) is a U.S. subsidiary of Contemporary Amperex Technology Co., Limited (CATL), a global leader in the research, development and manufacturing of advanced electric vehicle and energy storage batteries. Established in Michigan in 2017, CATU has played a critical role in advancing electric mobility and energy resilience in the U.S.

Our Vision

To become a globally leading innovative technology corporation, contribute meaningfully to sustainable energy solutions, and provide a platform that supports both the professional and personal growth of our employees.

Job Overview

ESS Technical Solution Engineer is the combination of application engineer and sales engineer. A technical solution engineer should support and service the customer by demonstrating the product function, technical benefits and value to help customer meet their company and business goals and help company to win projects. Combining technical knowledge with strong communication and interpersonal skills, work closely with clients, understanding their specific needs, and then leverage their in-depth understanding of the company's products or services to provide tailored solutions that meet those needs effectively. Additionally, technical solution engineers should gather feedback from clients and bridge the gap between internal development team and customer requirements, helping to refine products and services based on customer needs and experiences.

Key Responsibilities:

1. Product Demonstration: Deep understanding of the products or services of products and company. Be able to explain complex technical concepts to clients in a clear and understandable manner and contribute to sales presentations, as well as demonstrating products benefits, value and completed applications
2. Client Engagement: Interact directly with clients to understand their needs, challenges, and requirements as well as the competition information from the competitors. Engage in discussions to gather information, analyze the client's projects and requirements, and identify opportunities where company's solutions can add value to win the opportunities
3. Solution Development: Once understand the client's needs, sales engineers work to develop solutions that align with the client's projects. This may involve collaborating with the technical team to design tailored solutions that address specific challenges. Provide clients with technical support as needed and relay information to our development teams for product development and update needs
4. Proposal Creation: Create detailed proposals that outline the proposed solution and its benefits. These proposals need to address the technical aspects while also highlighting the business value for the client as well as prepare the documents according to customer requirements which may include specifications, user’s manual, disposal proposal, etc.,
5. Technical Support: Provide ongoing technical support to clients, answering questions, addressing concerns, and helping with any technical issues that arise
6. Technical Agreement Negotiations: Involve in negotiations with clients, addressing any technical concerns, clarifying expectations, and ensuring that both parties are aligned on the proposed solution to form final technical agreement
7. Risk Assessment and Problem Solving: Identify the possible issues ahead and provide preventative solutions for the risks. Resolve the technical issues during manufacturing, delivering and commissioning until successfully hand over to customer. Cooperate with internal development and project management team if needed
8. Market Research: Stay informed about market trends, competitor offerings, and customer feedback. Generate ideas for product and service improvement and innovation based on market trends and customer inputs

Preferred Qualifications:

1. At least 3 years work experience in US ESS market
2. Previous work experience as an AE or SE of ESS market is advantageous
3. Previous experience in utility or ESS developer company is advantageous
4. Knowledge of US ESS projects development requirements is advantageous
5. Exceptional customer service and interpersonal skills
6. Excellent market and competitor analysis abilities
7. Excellent analytical and problem-solving abilities
8. Superb collaboration and communication
9. Superb logical and strategic thinking abilities
10. Mandarin Speaking will be a plus

Compensation & Benefits

1. Competitive salary commensurate with experience and qualifications.
2. Comprehensive benefits package, including medical, dental, and vision coverage.
3. 401(k) retirement plan with company match.
4. Paid time off and company holidays.
5. Professional development and growth opportunities.

Equal Employment Opportunity

CATU is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other legally protected characteristic.

Employment Disclaimer

This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. CATU reserves the right to modify, revise, or add job responsibilities as business needs evolve. Employment with CATU is at-will, meaning either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.

Export Control & Data Security Compliance

This position may involve access to sensitive systems or information subject to U.S. export control and data security regulations. Employment is contingent upon the employee’s ability to comply with applicable laws and company policies related to data protection and controlled information access.

Title: Technical Account Manager

Location: Milpitas, Ca

OVERVIEW: LITEON designs and manufactures power supplies, keyboards, ODDs, racks, enclosures, and liquid cooling for a variety of customers in the server, storage, networking, and consumer spaces. With headquarters in Taipei, Taiwan, and branch offices in the United States, LITEON is looking for a creative, best-in-class professional who will thrive in a fast-paced, highly technical environment. The successful candidate will have exceptional communication, leadership, and teamwork skills and will be unafraid of stretching their talents in a dynamic organization where respect and knowledge are far more important than reporting structure. Collaboration with colleagues at all levels will be key to this person’s success at LITEON.

ABOUT THE ROLE:

The Technical Account Manager (TAM) is hands-on and responsible for driving LITEON relationships at the specified strategic account. The primary focus will be on power supplies, liquid cooling, and mechanical enclosures/racks. This person owns the relationship with engineering at the strategic account on behalf of LITEON.

JOB DUTIES AND RESPONSIBILITIES:

• Drive sales growth and consistently exceed revenue budgets.
• Conduct quarterly business reviews with Account management, reviewing direction and road mapping.
• Track monthly reporting attainment to KPI’s once established.
• Identify and develop opportunities for all LITEON business units.
• Analyze customer needs and collaborate with management to develop effective strategies.
• Build strong customer relationships and a comprehensive understanding to influence hierarchy, product, and business roadmaps, vendor selection processes, decision-making criteria, and competitive awareness.
• Foster a customer-centric mindset, focusing on long-term partnerships.

QUALIFICATIONS:

• Bachelor’s Degree in Business Administration (or equivalent experience).
• At least 5 years of related or equivalent experience in the AI Server industry in a Sales Account Manager role.
• Strong time-management and organization skills for coordinating multiple initiatives, priorities, and implementations of new technology and products into very complex projects.
• Ability to identify issues, obtain relevant information, analyze and compare data from different sources, and identify alternative solutions.
• Interprets and seeks information, uses independent reasoning to diagnose the root cause of situations or issues, identifies and tests solutions, and thinks beyond what is typical or customary.
• Strong written and oral communication skills in English with the ability to effectively collaborate with management and engineering.
• Ability to manage resources, monitor activities, and assess risks and quality issues associated with the program/project.
• Language Skill: Bilingual in English/Mandarin is a plus, aligned with business needs.
• Flexibility to work some evening hours as needed.
• Proficient in Microsoft Office, including Word, Excel, Outlook, Teams, PowerPoint, and/or other applications to streamline communication and complete tasks.

Benefits

As a full-time employee, you'll have access to LITEON’s comprehensive benefits package, which includes medical, dental, vision, 401(k), and paid time off in compliance with US labor requirements.

Additional Details

LITEON is committed to equal opportunities for all qualified individuals, and we welcome a diverse range of applicants.

Please note that the responsibilities and duties of the position may change with or without notice, and we are committed to providing reasonable accommodation for individuals with disabilities to perform their essential functions.

Straive is a global leader in enterprise-grade data analytics and AI solutions, committed to empowering businesses across various industries with cutting-edge technology and expert insights. Backed by EQT, a top private equity firm, we are uniquely positioned to drive innovation through significant investments and an entrepreneurial spirit.

Our core focus is on delivering advanced Data Analytics & AI Solutions. By combining sophisticated technology with subject matter expertise, we deliver material impact on our clients' topline and streamline their operations. We specialize in providing tailored solutions across financial services, CPG, legal, pharma, life sciences, retail and logistics, helping them build robust data analytics and AI capabilities.

With a client base spanning 30 countries, Straive's strategically located teams operate from eight countries and is headquartered in Singapore. This global presence enables us to offer localized expertise with a worldwide perspective.

Join Straive to be part of a dynamic team at the forefront of data analytics and AI innovation. Here, you'll have the opportunity to contribute to transformative projects, supported by significant investments and an entrepreneurial drive fueled by our partnership with EQT.

Website: Title: Account Manager - Tech & Media Vertical

Location: West Coast, USA

Job Type: FTE

Role Overview

We are seeking an experienced Account Manager to own and grow key West Coast accounts in the Tech & Media vertical. This role sits at the intersection of data, analytics, AI, technology, and operations, partnering with leading technology platforms, media companies, and digital-first brands to drive measurable business outcomes.

You will be responsible for end-to-end account management: relationship development, solution adoption, commercial growth, and cross-functional coordination to ensure exceptional delivery.

Key Responsibilities

Account Ownership & Growth

• Serve as the primary point of contact for a portfolio of West Coast Tech & Media clients.
• Develop and execute strategic account plans focused on retention, expansion, and upsell/cross-sell opportunities.
• Meet or exceed revenue, renewal, and growth targets for assigned accounts.
• Identify new business opportunities within existing accounts, including new use cases for data, analytics, AI, and technology solutions.

Client Relationship Management

• Build strong, trusted advisor relationships with senior stakeholders (e.g., Marketing, Product, Data/Analytics, Operations, IT).
• Lead regular business reviews, performance updates, and strategic planning sessions.
• Proactively manage client expectations, resolve issues, and ensure high levels of satisfaction and advocacy.

Solution & Value Delivery

• Deeply understand our data, analytics, AI, and technology offerings and how they apply to Tech & Media use cases (e.g., audience insights, content optimization, ad performance, personalization, operational efficiency).
• Translate client business objectives into solution roadmaps and measurable KPIs.
• Partner with internal teams (Product, Data Science, Engineering, Operations, Professional Services) to ensure successful onboarding, implementation, and ongoing optimization.
• Analyze performance data and provide actionable insights and recommendations to clients.

Operational Excellence

• Maintain accurate account plans, forecasts, and pipeline in CRM and reporting tools.
• Coordinate contract renewals, SOWs, pricing discussions, and commercial negotiations.
• Ensure timely and high-quality delivery of projects, reports, and services.
• Gather client feedback and market intelligence to inform product roadmap and go-to-market strategies.

Qualifications

Required

• 4–7+ years of experience in account management, client success, or strategic partnerships, preferably in:
• Ad tech / martech
• Media & entertainment / streaming
• SaaS / data & analytics / AI platforms
• Proven track record of managing and growing enterprise or strategic accounts.
• Strong understanding of data, analytics, and/or AI-driven solutions and how they impact business performance.
• Experience working with cross-functional teams (sales, product, data/analytics, operations, engineering).
• Excellent communication, presentation, and storytelling skills, with the ability to simplify complex technical concepts for business stakeholders.
• Strong analytical skills; comfortable working with dashboards, reports, and performance metrics.
• Based on or able to work effectively with clients across the US West Coast time zone.

Preferred

• Experience with major Tech & Media companies (e.g., platforms, publishers, streaming services, gaming, digital content).
• Familiarity with digital advertising, audience measurement, attribution, or marketing analytics.
• Experience with CRM tools (e.g., Salesforce), BI tools (e.g., Tableau, Looker, Power BI), and collaboration tools (e.g., Slack, Jira).
• Bachelor’s degree in Business, Marketing, Communications, Data/Analytics, or related field; MBA or equivalent experience a plus.

Key Competencies

• Client-centric mindset and strong relationship-building skills
• Commercial acumen and negotiation skills
• Strategic thinking with the ability to connect data and technology to business outcomes
• Problem-solving and issue resolution under time pressure
• High ownership, accountability, and follow-through
• Ability to work independently and collaboratively in a fast-paced, evolving environment

This job description is not intended to cover or contain a comprehensive listing of all responsibilities, duties, or activities that are required. Responsibilities, duties, and/or activities may change, or new ones may be added at any time with or without notice.

If you are a motivated professional with a passion for delivering impactful solutions, we’d love to hear from you. Apply today to be part of a dynamic and forward-thinking team at Straive.

“Straive is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.”