Information Technology Jobs in Milpitas

About Evergreen

Evergreen is the professional services division of Insight Global. At our core, we are innovative problem solvers who add value through talent and technology. We hire for long-term growth and fulfillment while fostering a people-first culture that supports one another and strives to Be the Light to the world around us. With access to talent in 50+ countries and delivery capabilities globally, we deliver world-class technical and talent services to Fortune 500 clients to power innovation and transformation.

We hire for people who embody our Shared Values: Everyone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character and Hard Work Above All Else, Always Know Where You Stand, Unity in Diversity, and Hustle & Grit.

These values are the fabric of our company. This is who we are, this is what we live by, and this is what shapes everything we do.

About the Role

This senior leadership role blends deep technical expertise with business transformation strategy. The Director of Technology Solutions will serve as a trusted advisor to executive leaders across Fortune 100 enterprises, driving large-scale technology and business transformation through the use of Data, AI, Cloud, and Engineering services. This individual will combine technical vision, business acumen, and consultative influence to shape how next-generation technology accelerates enterprise value and growth for our customers.

What You’ll Do

Strategic Leadership and Transformation

• Serve as the primary technical strategist and executive advisor to C-suite stakeholders, articulating how integrated data, AI, cloud, and engineering solutions enable innovation, operational excellence, and market differentiation.
• Lead executive-level strategy sessions and transformation roadmap discussions that align Insight Global's technology portfolio offering with the client's strategic priorities.
• Represent the company's thought leadership at key industry and executive forums, positioning the organization as a trusted transformation partner.
• Translate emerging technology trends and market insights into practical, outcome-driven strategies for product, engineering, and sales teams.
• Build and sustain high-impact relationships with senior customer decision-makers to identify and shape new opportunities for growth and innovation.

Technology Strategy and Execution

• Architect customer enterprise technology centric transformation leveraging data platforms, AI/ML models, cloud-native architectures, and modern engineering frameworks.
• Partner cross-functionally with product, delivery, and sales teams to drive execution excellence across complex digital transformation initiatives.
• Provide technical and strategic guidance in structuring large-scale digital and AI-led transformation deals.
• Anticipate client challenges and proactively recommend technology-led solutions that deliver measurable business value.
• Champion continuous innovation by integrating AI, data modernization, and engineering accelerators into client solutions.

What You’ll Bring

• 20+ years of experience in technology consulting, solution architecture, or technical sales, including 8+ years engaging with Fortune 100 clients.
• Strong technical expertise across Data architectures, AI/ML platforms, Cloud ecosystems (Azure, GCP, AWS), and modern application/engineering disciplines.
• Strong technology skillset aided by business acumen and consultative mindset, ideally grounded by an MBA or significant pre-sales/technical sales experience interfacing with customer c-level executives.
• Proven ability to communicate complex technology strategies clearly to executive audiences, including VP and C-level clients.
• Demonstrated success in leading or influencing large-scale digital transformation programs at Fortune-100 companies.
• Exceptional skills in executive presentation, negotiation, and relationship management.
• A collaborative and visionary leader comfortable influencing cross-functional teams across business and technology domains.
• Strong negotiation and problem-solving abilities.
• Willingness to travel for client engagements and strategic events as needed.
• Proven experience operating within a vendor–client environment, managing client executive relationships, and solution delivery
• Proven experience operating within a vendor–client environment, managing client executive relationships and solution delivery.

On-Target Earnings (OTE) Range

San Francisco: the pay range for this role is $189,000 to $259,500 per year.

About this role

Faire's quality, depth, and breadth of brands is its strongest value to retailers. The Enterprise Account Executive role sits at the center of our enterprise brand acquisition efforts — partnering with larger, more complex brands to bring them onto the Faire platform. You'll own a book of strategic prospects, navigate multi-stakeholder sales cycles, and help shape how we approach enterprise partnerships as a team.This role is for you if you've sold into mid-market or upper mid-market environments where deals involve 5-6 stakeholders, span multiple quarters, and require building business cases that resonate across departments. You're a strong storyteller who understands change management and knows how to frame value for decision-makers who are protective of their existing distribution strategies.

What you’ll do

• Own and execute against a quarterly quota of GMV and brand activations, managing a pipeline of strategic enterprise prospects
• Navigate complex, multi-stakeholder sales cycles (typically 6-9 months) by building relationships across departments and handling objections at each level
• Develop tailored proposals and business cases that align Faire's value with each prospect's specific goals and constraints
• Partner with cross-functional teams - including Product, Strategy & Analytics, and Revenue Operations - to refine our enterprise sales motion and share market
• insights
• Contribute to the evolution of our sales playbook, value props, and outreach strategies based on what you learn in the field
• Meet prospects in person when needed to build trust and accelerate deal velocity

Qualifications

• 5+ years of closing experience in B2B technology sales, ideally in mid-market or upper mid-market environments
• Track record of managing complex sales cycles with multiple stakeholders and long timelines
• Experience selling products or services that require change management or business model evolution on the buyer's side
• Strong storytelling ability - you can articulate value clearly and build narrative around why a prospect should act
• Comfort with ambiguity and a bias toward action; you figure things out and move forward
• Retail, e-commerce, or marketplace experience is a strong plus
• Based in or willing to relocate to San Francisco

On-Target Earnings (OTE) Range

San Francisco: the pay range for this role is $189,000 to $259,500 per year.

This role will also be eligible for equity and benefits. Actual On-Target Earnings (OTE) will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The OTE range provided is subject to change and may be modified in the future.

Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.

Why you’ll love working at Faire

• We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
• We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
• We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
• We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form ( )

Amagi is an Emmy-winning, AI-enabled cloud platform powering the modern video economy. We help media companies unify streaming and broadcast workflows, modernize operations, and maximize monetization—from live remote production and real-time ad decisioning to automated playout and global content syndication.

Our Impact

Trusted by 23 of the world's top 50 listed media companies, Amagi delivers:

• 7,000+ channels across 300+ content distributors
• 500,000+ hours of content processed
• 26 billion+ monetized ad impressions

We power marquee brands including CBS, BBC, Warner Bros. Discovery, NBC, NBA, and DAZN—and the world's biggest events: The Olympics, Super Bowl, The Grammys, and the US Presidential Debate.

Headquartered in Bengaluru with 1,000+ team members across the Americas, EMEA, and APAC, we're redefining how media is created, distributed, and monetized, intelligently and at global scale.

Our identity and mission: Amagi, meaning "freedom", is building the world's leading media technology business grounded in purpose and integrity. We balance individual autonomy with collective mission, guided by the Amagi Way. We're creating a workplace where innovation thrives through the harmonious blend of freedom and shared purpose.

Job Profile

Amagi is seeking an exceptional Chief of Staff to serve as a strategic partner and force multiplier to our President of Global Business. This is a high-impact role for someone who thrives at the intersection of strategy and execution in a hyper-growth environment.

The Opportunity

You'll operate at the center of Amagi's global revenue engine: partnering with the President and senior leadership to drive operational excellence, cross-functional alignment, and flawless execution of strategic priorities across revenue, product, engineering delivery, and customer-facing functions spanning the Americas, EMEA, and APAC.

This isn't a traditional staff role. You'll translate ambitious strategy into measurable outcomes by leading mission-critical initiatives, removing organizational friction, and establishing operating rhythms that scale with our growth. You'll be the connective tissue between vision and reality - ensuring the right conversations happen, decisions get made, and execution follows through.

What Success Looks Like

You'll know you're succeeding when:

• Strategic initiatives move from concept to completion with speed and precision across delivery, product, and revenue teams
• Cross-functional collaboration between sales, marketing, CS, product, and delivery becomes smoother and more effective
• The leadership team gains leverage through improved operating cadence and communication
• Critical business metrics accelerate as organizational effectiveness improves
• Product-market alignment strengthens and go-to-market execution sharpens

Who Thrives in This Role

You bring strategic thinking, operational rigor, and hands-on execution experience from a fast-scaling global SaaS or technology environment. You understand the interplay between product development, go-to-market functions, and delivery excellence. You're energized by complexity, comfortable with ambiguity, and skilled at building structure without bureaucracy across diverse functional areas.

Key Responsibilities

Strategic Planning & Execution

• Partner with the President to define, prioritize, and execute strategic initiatives across the business.
• Serve as thought partner on critical business strategy decisions: market expansion, M&A, pricing, product-market fit, competitive positioning
• Drive alignment between regional and functional leaders on annual and quarterly business priorities.
• Translate high-level strategy into clear operating plans, milestones, and measurable outcomes.
• Prepare executive-level materials including business reviews, board presentations, and strategic updates.

Business Operations & Performance Management

• Establish and manage operating cadences including business reviews, KPI dashboards, and leadership forums.
• Own the cadence, agendas, pre-reads, decisions, and follow-through for all leadership forums
• Partner with Finance, RevOps, and Analytics teams to monitor performance, identify gaps, and recommend corrective actions.
• Support planning processes such as annual operating plans, headcount planning, and investment prioritization.
• Drive clarity and accountability across initiatives through structured project management and follow-through.

Cross-Functional Alignment

• Serve as a connective tissue across Sales, Marketing, Partnerships, Customer Success, Product, and Operations.
• Drive strategic programs that don't have a natural owner (e.g., GTM-Product alignment, Delivery transformation, go-to-market for new product line)
• Ensure effective communication and execution across global regions (Americas, EMEA, APAC).
• Partner with functional leaders to remove roadblocks and improve speed of decision-making.
• Manage special projects (eg. due diligence for M&A, post-merger integration, organizational redesign)

Organizational Effectiveness

• Partner with People/HR teams to support leadership development, succession planning, and organizational design.
• Support hiring of senior leaders (participate in interviews, conduct back-channeling, facilitate onboarding)
• Help scale leadership operating models and management rhythms as the company grows globally.
• Foster a culture of accountability, continuous improvement, and high performance.
• Coach and influence senior leaders through data-driven insights and structured problem-solving.

Executive Partnership

• Act as a trusted thought partner to the President on business strategy, organizational design, and execution.
• Support preparation for key internal and external meetings, including executive leadership and board interactions.
• Represent the President in select cross-functional forums and initiatives as needed.
• Anticipate business challenges and proactively surface insights and recommendations.

Skills and Expertise Required

Required

• 10+ years of experience in high-growth technology companies, with progressive responsibility across multiple functions
• Strategy consulting or investment banking pedigree OR GM/operator experience leading P&L or major business unit
• MBA from top-tier program strongly preferred (not required for exceptional operators)
• Multi-functional fluency: Deep understanding of at least 2 of: Revenue/GTM, Product Management, Engineering/Delivery, Business Operations
• Financial acumen: Can build P&L models, analyze unit economics, assess business cases, and speak CFO's language
• Strategic thinking: Track record of shaping business strategy and driving strategic initiatives
• Executive communication: Exceptional written and verbal skills; can craft board memos, strategic narratives, and executive briefings
• Cross-functional leadership: Demonstrated ability to drive results through influence across senior stakeholders
• Organizational savvy: High EQ, political intelligence, ability to navigate complex stakeholder environments
• Bias for action: Comfortable with ambiguity, able to drive decisions and move quickly

Preferred

• Prior Chief of Staff experience to C-suite executive in $100M+ revenue company
• P&L ownership: Prior GM, VP, or business unit leader role with budget responsibility
• International experience: Lived/worked in India or other emerging markets
• M&A experience: Led due diligence, integration, or corporate development
• Board exposure: Prepared board materials or presented to boards
• Technical background: Prior engineering, PM, or technical role (not required but valued)

Base Salary Range: $180,000 – $240,000 USD (annual), plus performance pay incentive. In accordance with local pay transparency laws, this reflects the expected base pay range for this role in the United States. Actual compensation within the range will be determined based on job-related factors such as skills, experience, training, and location.

Total Rewards & Benefits

• Competitive Total Compensation, including base salary, incentive compensation, and equity package.
• Comprehensive Health Coverage including medical, dental, and vision plans
• Retirement Savings Program with a 401(k) employer match of up to 3%
• Paid Time Off (PTO) including four (4) weeks of vacation plus twelve (12) paid company holidays
• Paid Parental Leave for both primary and secondary caregivers
• Flexible Benefits & Protection Programs, including Flexible Spending Accounts (FSA), life insurance, Accidental Death & Dismemberment (AD&D), and short- and long-term disability coverage
• Employee Wellbeing Support, including access to an Employee Assistance Program (EAP)

Amagi is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Amagi will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:
This Service Delivery Manager (SDM) be responsible for successfully representing and leading highly talented On-Site Audio-Visual Support Teams.

The SDM will manage on-site team personnel and act as a liaison to Diversified to ensure the employee feels part of Diversified while working on site daily at client location.

What You'll Do:

• 
  
  
• Manage U. S. On Site Audio Visual team personnel and act as liaison between the client and Diversified ensuring that employees feel they are part of Diversified while still working every day at client site.
  
  
• Responsible for the fulfillment of the client SOW requirements, as it relates to the talents and skills needed to deliver. Responsible for delivery of services with On Site personnel. Interview and place candidates for Service clients. Write and modify job descriptions, post, interview for skills and fit.
  
  
• Collaborate with internal stakeholders and customers to create standards for employee onboarding to deliver committed to On Site Services. Ensure employee logistics, set client expectations, hours of operations and manage overtime and billing. Oversee onboarding activities such as badging, security requirements, etc.
  
  
• Develop training plans to ensure team members are meeting their KPIs within client needs and committed SOW. Manage overall SLA compliance for service to monitor and track performance. Manage and Schedule operations to Ensure action items are being administered/performed timely and efficiently.
  
  
• Provide expertise in transforming client requirements into actionable operational trackable deliverables, be the Central point of reporting for service-related activity across the enterprise.
  
  
• SDM will provide insight/reporting of onsite activities. Host Bi-weekly, Monthly and Quarterly Business Reviews (QBRs) to present our SLAs, overall project(s) status, next quarter focus, areas that need attention.
  
  
• Develop ways for onsite team track metrics of the event production team in scheduling, forecasting, and reporting on capacity planning for both people and equipment requirements Identify needs and support creation of team structure as Services expands (supervisors, managers, team leads). Specific metrics such as number of meeting requests, break-fix cases and A/V room sweeps including client user survey comments are pulled from the client ticketing system and AV dashboards to show performance statistics for all Diversified AV technicians as well as all client sites with AV case requests globally.
  
  
• Ensure client satisfaction is maintained.
  
  
• Ensure proper accounting of resources, bill rates, utilization and tracking is in place.
  
  
• Provide insight, coaching and professional development to team to enhance knowledge and technical skills. Employee development and mentoring of professional goals for individual contributors.
  
  
• Contract Management for Internal Diversified Coordination & Deliverables.
  
  
• Risk Management and Issue tracking.
  
  

Physical Working Environment/Location:

• 
  
  
• On Site, Office - San Fransico or NY
  
  
• Role requires the ability to move 50-75lbs of equipment as needed.
  
  
• Travel/Mobility necessary
  
  

What You'll Bring:

Education/ Certifications:

• 
  
  
• Bachelor's Degree or equivalent
  
  
• Industry certifications such as ITIL, CTS, MS-Certs are an asset
  
  

Required Skills/Qualifications:

• 
  
  
• 5+ years in an Audio Visual/Video operations, Account management, Productions, Studio Operations Management, technology managerial role or similar is required.
  
  
• 5+ years of experience in onsite service delivery
  
  
• 2+ years management, leadership of onsite service personnel + P&L responsibility
  
  
• Familiarity with AV Systems and Meeting Support
  
  
• Experience with recruitment, employee management, and general HR concepts preferred.
  
  
• People leadership skills, technical capability, professionalism, self-motivation, self-discipline,
  
  
• focus and attention to detail.
  
  
• Working knowledge of SOWs, Contracts, Managed Services and Deliverables is a major asset.
  
  
• Experience working within a ticketing system and managing service tickets/incidents.
  
  
• Ability to shift quickly between tasks in a fast-paced environment.
  
  
• Ability to organize and schedule work & personnel effectively.
  
  
• Experience working in a corporate environment is an asset.
  
  
• Strong Microsoft Office skills are required (PPT, Excel especially).
  
  

Preferred Skills/Qualifications:

Industry certifications such as ITIL, CTS, MS-Certs

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

About the Role

We’re looking for a dynamic Account Manager to manage and grow a portfolio of Mid-Market customers in North America. In this role, you’ll be responsible for driving revenue growth through renewals, upsells, and cross-sells by becoming a strategic partner to your customers. You will collaborate closely with Customer Success, Product, Marketing, and Pre-Sales teams to ensure customers realize the full value of CleverTap.

This is a hybrid position, with the expectation of being in the San Francisco office at least 2 times per week.

What will you do:

-Own the Relationship: Build trusted, long-term relationships with your portfolio of customers, ensuring high levels of satisfaction, engagement, and retention.

-Drive Growth: Identify opportunities for account expansion through additional modules, channels (Push, Email, WhatsApp), and higher MAU tiers.

-Be a Strategic Advisor: Deeply understand your customer’s business goals, KPIs, and marketing strategy. Map CleverTap’s solutions to their needs.

-Renew and Expand: Lead commercial negotiations for renewals and upsell opportunities, working to increase account value and reduce churn risk.

-Collaborate Across Teams: Partner with Customer Success, Onboarding, Pre-Sales, Product, and Marketing to ensure smooth adoption, advocacy, and expansion.

-Forecast and Report: Maintain accurate forecasts and pipeline in Salesforce, using MEDDPICC methodology to manage deals.

-Be a Product Champion: Stay updated on product releases and market trends to better advise customers and counter competitors.

What are we looking for?

-Minimum 2yrs, preferred 5+ years of experience in Account Management, Customer Growth, or Post-Sales SaaS roles.

-Direct ownership of renewals and expansion quota (not just relationship management).

-Experience managing mid-market and/or enterprise customers.

-Strong commercial skills: renewal negotiations, value-based expansion conversations.

-Comfortable working with marketing, product, data, and technical stakeholders.

-Experience in B2B SaaS; MarTech/CDP/CRM experience strongly preferred.

Preferred Qualifications

-Experience in Martech, Mobile, or Communication SaaS platforms.

-Familiarity with customer engagement channels such as Push Notifications, Email, SMS, and WhatsApp.

-Understanding of marketing metrics like retention, CLTV, and conversion rates.

Why join us?

-Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.

-You are passionate about technology and its impact on the high-growth mobile technology space

-Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.

-Flourish in an Environment that Nurtures Growth and Curiosity

Learn More

Get to know us better before you apply!

Check out our product documentation, blog, and customer stories to see how we work and what we value.

• CleverAI
• Blogs
• Redefining Customer Engagement in the AI Era
• TesseractDB™
• CleverTap Product Demo

About CleverTap

CleverTap is the world’s leading AI-first customer engagement and retention platform, helping brands turn data into lasting customer relationships. Powered by its proprietary CleverAI™ Decisioning Engine and Agentic AI-verse, CleverTap enables organizations to maximize customer lifetime value at scale. Its unified platform brings together AI-powered segmentation, personalization, experimentation, journey orchestration, and deep analytics, integrated with 100+ leading martech solutions.

Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines, CleverTap is also ranked among G2’s Top 10 Best Software Companies in India. More than 1,300 leading brands, including Vodafone, Tesco, Burger King, Levi’s, IKEA, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, rely on CleverTap to drive measurable growth through meaningful customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees in offices across the US, Europe, the Middle East, and Asia.

For more information, visit or follow us on Linkedin and X.

Join us in shaping the future of engagement.CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.

This role offers $150,000–$210,000 in total on-target earnings, combining a base salary of $90,000–$126,000 with a commission target of $60,000–$84,000 for meeting quota. Final compensation will reflect your experience and role level.

Made with

$60-$65 per hour

Hybrid 3 days in Fremont, CA

full benefits, PTO, etc

Capacity Management and Operations is a new team supporting multiple internal Client organizations. We manage their Capacity Management process, improving it where necessary, and provide operational support for the work pipeline. Our engineers help resolve capacity regression cases which save the Client millions in data center running costs per year. We also enable the most cutting edge work by aligning the demand and supply for critical infrastructure.

Quick learning is the most critical part of this job. Each internal Client org is different, most of them are using custom tools and have different needs. The ideal candidate will have a solid background in cross-functional capacity management or operations, but must be open to navigate a steep learning curve. Experience with automation, scripting and coding will be a great asset. Good communication is a must.

Key tasks

• Maintain consistent communication with key stakeholders in each Client org to manage their current and future needs
• Act as the owner of and actively develop the Capacity Management framework
• Collaborate cross-functionally on a daily basis with stakeholders from multiple Client orgs
• Support engineers in implementing the framework for each specific Client org case
• Support the Client orgs in capacity planning and building their capacity monitoring processes
• Act as a SPOC for non-standard requests related to Capacity Management and Operations service
• Report on team's performance

Qualifications / requirements

• 3+ years of experience in Technical Project/Program Management
• Good understanding of capacity planning and monitoring
• Expert communication skills in English - both spoken and written - including being proactive about communication with team members and beyond the team
• Ability to work in a highly dynamic, large-scale environment
• Willingness to learn and the desire to gain knowledge and skills to constantly improve qualifications
• Some extent of flexibility to participate in oncall rotation and oncall handover meetings

THE PROMISES WE MAKE:

Pay range is $60-$65 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

For more information regarding our Privacy Policy, please visit /privacy.

Code Red is Partnered with a fast-growing startup. They are a software company in the healthtech space. Series D round of funding, located in San Francisco, New York City, + Seattle.

What you’ll do:

• Product Security Engineering and Software Security Engineering work, Bug Bounty, Vulnerability Management, and core ProdSec/AppSec management work.
• Will be taking over a small security team and growing it.
• Work with Product and Engineering teams to push out products.
• Collaborate with engineering, mitigate security risks, and support shipping quickly.
• Support threat modeling, shifting left, building tooling, and automating processes.
• Review code designs and pull requests, SSDLC, not a generalist/SecOps role.

Does this sound like you?

• 8+ years' exp. working on Application or Product Security Engineering teams.
• True Leadership experience, a small team is fine, but needs to have true management experience, able to influence and build a team + Engineering.
• Proven track record of starting and scaling a successful Product Security program.
• Excited about integrating security into product delivery without slowing things down.
• Passion for security and technology, bonus points for SWE background.

[leveling Engineering Manager or Sr. Engineering Manager, up to $350K base salary + equity]

*Direct-Hire/Permanent - must be located in San Francisco, New York City, or Seattle*

Cannot wait to hear more about this position?

Click apply below or reach out to Erin Barry ( ) today, and they will share more information and details about the role.

Code Red Partners are extremely committed to working with equal opportunity employers helping build a diverse and inclusive workforce within Cyber Security. We put the people we work with at the heart of everything we do and dedicate all we do to playing a part in developing an industry that represents a variety of backgrounds, perspectives, and skills.

About Veer

Each year, roughly 10% of an employer's workforce experiences a significant personal event that requires a leave of absence. Once thought of as a compliance risk, leave is now recognized by leading employers as a critical moment in the employee journey.

At Veer, we believe every employee deserves the time and support needed to thrive. We work with HR leaders at leading enterprise employers to transform the leave experience—moving beyond the "DMV-like" processes of forms, wait times, and confusion. Our digital and mobile platform guides employees from leave planning through return to work, ensuring a smooth, supportive transition.

The results speak for themselves: higher employee satisfaction, stronger operational effectiveness, and greater business continuity. Today, we're reinventing a $10+ billion industry. Tomorrow, we aspire to help make paid leave a universal human right. We're building Veer for the long term—with the shared commitment of our investors, customers, and partners—and we're doing so as a team grounded in empathy, curiosity, and impact.

About the Role

We're seeking a Senior Implementations Manager to own the end-to-end deployment of our leave experience software platform for enterprise customers. This is a critical role at the intersection of customer success, product, and engineering—you'll be the quarterback ensuring complex implementations are delivered successfully for some of the world's most innovative and admired employers.

You'll be the primary point of contact for large enterprise customers during implementation, managing multiple stakeholders across employee benefits, HR, IT, and legal teams. Given our early stage, you'll work closely with engineering on assigned implementations, translating customer requirements into technical specifications while maintaining project momentum.

As we build toward a truly scalable platform, you'll be instrumental in identifying where AI and automation can replace manual work—we're looking for someone who sees AI as a tool to 10x their impact, not a threat.

Our Implementation Managers are the face of Veer in many ways. They set the tone for the customer relationship and overall success of the product and must provide confident leadership throughout the process.

What you'll do

Project management/leadership

• Serve as day-to-day contact and project manager for enterprise implementations, coordinating across multiple customer stakeholders and internal teams.
• Develop and manage detailed project plans in collaboration with customers and engineering, ensuring on-time delivery.
• Lead implementation kickoff meetings, serving as a change management guide to establish clear goals, set expectations on scope, timeline, responsibilities, and effectively frame the value proposition to drive user adoption.
• Manage multiple active implementations and projects spanning a variety of use-cases, complexity, and customer team size
• Keep key customer stakeholders informed of major milestones, risks, and decisions. Proactively communicate delays or challenges, managing expectations, and aligning on mitigation plans.
• Act as a strategic consultant, guiding customers to the best solutions within the defined project scope to ensure their core business needs are met without compromising delivery milestones.
• Navigate complex organizational structures at large employers, building relationships with leave of absence and disability program managers, IT teams, legal counsel, and executive sponsors.

Leave program expertise

• Demonstrate deep understanding of leave of absence and disability programs—including FMLA, state leave laws (CA, NY, WA, etc.), STD/LTD, and employer-specific policies.
• Gather and document customer requirements, translating customer-specific leave policies and business rules into clear specifications for design and engineering teams.
• Advise customers on best practices for leave experience design and product set-up and configuration.
• Stay up to date on federal, state, and local leave law changes and industry trends, proactively advising customers and internal product teams on potential impacts and necessary product adaptations.

Product configuration & design

• Partner with design team to create mockups and prototypes that reflect the customer's desired employee and administrator experience.
• Lead customer review sessions to refine the product experience and gather feedback that drives product improvements and customer success.
• Balance customer customization requests with product scalability considerations.

Technical coordination

• Work with engineering on product integrations with HRIS systems, benefits administration systems, and third-party administrators.
• Work with product management on customer requests for new features.
• Collaborate with product and engineering teams to identify implementation steps that can be automated or enhanced with AI, building toward a more scalable platform.
• Develop customer UAT test cases and facilitate UAT prior to launch.
• Troubleshoot implementation issues and serve as liaison between customers and technical teams.

Customer enablement

• Design and execute a structured customer communications and enablement playbook to ensure the successful transition from the customer's current state to the post launch future state.
• Create and deliver tailored enablement content.
• Support internal champions at the customer organization to stimulate adoption.
• Host live training sessions or webinars for customer teams and users.
• Formalize the handoff to Customer Success by partnering to create a comprehensive "Success Plan" that outlines the customer's business goals, key stakeholders, unique configurations, and potential areas for future growth.

In your first year, you'll:

• Successfully lead 3-5 enterprise implementations from kickoff to launch
• Identify and implement AI-driven automation opportunities that reduce implementation time by 20%+ (e.g., automated requirement gathering, documentation generation, testing scripts, customer communication)
• Build repeatable processes and documentation that reduce engineering dependency over time
• Become a trusted advisor to customer stakeholders on leave program strategy
• Identify product gaps and advocate for improvements based on customer feedback
• Help us scale the implementation function by mentoring future team members

What we are looking for (required)

• 5+ years of experience in enterprise software implementation, project management, or a customer-facing advisory/consulting role in a fast-paced B2B SaaS company
• Enthusiastic about leveraging AI tools to automate repetitive work, scale implementations, and enhance the customer experience. You're constantly asking "how can we do this faster/better with AI?" rather than defaulting to manual processes.
• Strong understanding of employee leave and disability policies and programs (STD/LTD, FMLA, state disability, parental and family leave, etc.) and the HR/benefits landscape
• Proven ability to manage and strategically consult on complex, multi-stakeholder enterprise projects with competing priorities
• Excellent communication skills—you can translate between technical and non-technical audiences, effectively advising and influencing senior business stakeholders
• Comfortable working in ambiguous, fast-moving environments where you'll need to build processes from scratch
• Technical aptitude and ability to work closely with engineering teams on integrations and product configuration

Bonus skills

• Direct experience with leave administration, benefits program management, or HRIS implementations
• Familiarity with third-party administrators like Sedgwick, Lincoln, or MetLife
• Experience at an early-stage software company during rapid scaling
• Background in HR technology, specifically absence management, case management, or workflow automation platforms

Why join Veer?

• Meaningful Impact: Transform how millions of employees experience one of the most critical moments in their working lives
• Customer Quality: Work with blue-chip enterprise customers who are committed to improving their leave programs
• Early Team Member: Join at an inflection point—help build the implementation playbook and team as we scale
• Cross-Functional Exposure: Work directly with founders, product, engineering, and design on every implementation
• Ownership: This isn't a handoff role—you'll own implementations from contract signing through go-live and beyond

This is a full-time salaried, exempt position. Compensation ranges from $110,000-$195,000 and is based on your experience and legal state of residence.

H&P has partnered with a cutting-edge AI research company as it looks to expand it's in-house legal team.

This is a rare opportunity to work with one of the biggest names in the industry as a trusted, strategic legal advisor to a team of committed innovators.

*Please note this is a confidential search, so we would not be able to disclose the name of the client.

The ideal candidate would bring:

• A JD (Juris Doctor) from an accredited law school with an active membership to at least one U.S. state bar
• 8+ years' experience legal experience with a strong background in Data Privacy and Intellectual Property (IP) law
• Commercial exposure, ideally to SaaS
• Relevant regulatory compliance experience
• Ability to relate technical concepts to relevant legal requirements
• Experience providing guidance on risk mitigation and data acquisition
• Experience providing counsel in a tech company / in a related (fast-paced) industry
• Creative problem-solver

In return we will offer:

• Driven team of legal professionals
• Flexible working hours
• Above market compensation package
• Exposure to cutting-edge technology and world-leading projects
• Collaborative working culture
• 401k
• Support for further academic qualifications
• Life, medical, visual, and dental insurance
• WFH options
• Clear career progression track

Account Executive, Partnerships / Channel Account Executive - North America (French Required)

Hybrid (3 days onsite, 2 days remote) – Brisbane, CA

To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

About Odoo

Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here.

About the Job:

Odoo is hiring Account Executives to join our North America Partnerships team. In this role, you'll pursue warm leads and recruit new organizations to join Odoo’s partner network across the region.

You'll introduce partners to Odoo’s suite of business applications, which they can offer alongside their existing services to create new revenue streams. You'll also manage partner relationships within a defined territory and guide them through onboarding and the sales cycle.

We provide full training on the Odoo ecosystem so you can successfully close deals and support tailored implementations. We’re looking for proactive, results-driven individuals with a strong “get-it-done” mindset.

Responsibilities:

• Conduct partnership recruitment for Odoo ERP software, employing data analytics, CRM score tracking, and BANT strategy evaluation
• Develop revenue-increasing strategies using the Odoo scoring lead system, projecting business revenue, identifying up-sell and cross-sell opportunities, and adapting Odoo ERP software for clients with Python and SQL
• Analyze strategic changes and report key metrics by extracting data, analyzing trends, and creating dashboards in Odoo software for managerial reporting
• Meet or exceed monthly Account Executive sales quotas through accurate forecasting, effective pipeline management, and advancing deals to closure within projected timelines
• Work in a consultative manner to design and negotiate tailored implementation packages with future partners

Requirements:

• Bachelor's degree (preferably in a business-related field) or equivalent combination of education and experience
• Fluency in English and French (professional or native/bilingual: reading, writing, and speaking)
• Strong awareness of software and new technologies
• 1+ years of B2B sales experience
• Excellent communication skills
• Curiosity about business operations

Nice To Have:

• Balances a serious approach to work with camaraderie, fostering a playful and friendly atmosphere among colleagues
• Experience with accounting, manufacturing, inventory, CRM, POS, and/or E-commerce software
• SaaS or PaaS pre/post-sales experience
• Intrinsic motivation and curiosity to learn more about business owners and their businesses

Compensation and Perks:

• Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits
• PTO (Paid-time-off), paid sick days, and paid holidays
• Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
• $100 towards a work-from-home office setup
• Evolve in a nice working atmosphere with a passionate, growing team!
• Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
• Company-sponsored events for groups of 6+ employees

The estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

Job Summary

The Director of Revenue Management directs all UCSF Health revenue integrity strategy and initiatives across hospital and professional billing environments. The Director oversees the Revenue Integrity (RI) team and has enterprise responsibility for Charge Description Master (CDM) governance, pricing, accurate and compliant charge capture, documentation alignment, revenue monitoring, and proactive identification and mitigation of denial risk.

Responsibilities include the structure and maintenance of the CDM and professional fee schedules; development, implementation, and oversight of policies and processes related to compliant charging and coding practices; pricing strategy, analysis, and modeling; and proactive monitoring of gross revenue performance and revenue risk.

The Director collaborates extensively with clinical departments, Health Information Management, Patient Financial Services, Compliance, Internal Audit, Health Plan Strategy, Finance, and Information Technology teams to ensure revenue integrity requirements are embedded into operational and technical workflows. This includes partnership with IT and Epic application teams to optimize system design, automation, testing, and validation of charge capture and billing workflows to ensure accuracy, efficiency, and safeguarding of revenue.

The Director interacts with executives, other directors, internal and external auditors, compliance leadership, operational leaders, physicians and their staff, and UC system counterparts. External contacts include state and federal agencies, regulatory bodies, vendors, and external auditors.

The Director contributes to short- and long-range planning for revenue cycle strategies, processes, tools, and systems; establishes departmental goals, budgets, and staffing plans; and develops policies that affect revenue integrity and revenue cycle functions across UCSF Health. Errors in judgment or failure to achieve objectives may result in significant financial loss, compliance risk, or operational disruption.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $144,200 - $350,000 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: Description

The Revenue Management Department provides enterprise governance, strategic oversight, and operational leadership for revenue integrity across UCSF Health, encompassing both hospital and professional billing environments. The department is responsible for ensuring compliant, accurate, and defensible revenue practices through oversight of charge capture, documentation alignment, coding integration, pricing governance, and Charge Description Master (CDM) and professional fee schedule management.

The department partners closely with clinical leadership, Finance, Compliance, Health Information Management, Patient Financial Services, and Information Technology to embed revenue integrity requirements into operational and technical workflows. This includes supporting system design, automation, analytics, and controls to safeguard revenue, reduce variability, mitigate compliance risk, and support transparent and sustainable reimbursement practices. The Revenue Management Department serves as a strategic liaison between operational and technical teams and plays a critical role in enterprise revenue performance, regulatory readiness, and system-wide initiatives.

Required Qualifications

• Bachelor’s degree in relevant field such as, Business, Management, or Health Administration; or equivalent experience
• Ten (10) years of experience in hospital and professional revenue cycle leadership, charge description master maintenance, clinical charge capture, coding, government/third-party reimbursement, or similar healthcare experience
• Possession of 1 or more of the following certifications:
• CPAM – Certified Professional in Ambulatory Management (MGMA)
• CHRI – Certified Healthcare Revenue Integrity (AAPC)
• CHC – Certified in Healthcare Compliance (HCCA)
• CPC – Certified Professional Coder (AAPC)
• CCS – Certified Coding Specialist (AHIMA)
• Experience in managing and/or developing charge description master, fee schedules, and charge capture processes, policies, and/or procedures
• Practical experience using hospital information systems, Epic preferred, and computer proficiency with PC applications (e.g. Microsoft Office)
• Practical experience and knowledge of Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), and Revenue codes
• In-depth knowledge of overall revenue cycle processes, specifically revenue integrity, including industry trends
• Demonstrated leadership experience in a healthcare setting, preferable within a medical facility or health system
• Knowledge of applicable laws, regulations, requirements, standards and practices pertaining to patient confidentiality and information management
• Demonstrated analytical and decision-making skills
• Demonstrated professional interpersonal and communication skills
• Excellent organizational, time management, and project management skills; ability to manage multiple, competing priorities
• Detail-oriented, good organizational skills, and ability to be self-directed
• Ability to present to and interact with all levels of hospital management and physician leaders
• Ability to plan, document, direct, monitor and coordinate workflows

Preferred Qualifications

• Master’s degree in related health care or business area and/or equivalent experience/training

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Health

Job Code and Payroll Title

006580 REVENUE CYCLE HC MGR 2

Job Category

Accounting / Finance, Financial, Professional and Managerial, Supervisory / Management

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

%

Location

Emeryville, CA

Campus

Emeryville

Work Style

Flexible

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Monday - Friday, 8 a.m. - 5 p.m.

Job Title: Sr. Compliance Analyst

Location: San Francisco, CA (Onsite)

Duration: 6-Month W2 Contract

Pay Rate: $45–$54/hour (DOE)

Description: Role Overview

The Sr. Compliance Analyst within the Office of IT Hygiene plays a critical role in ensuring IT Hygiene practices and standards are consistently followed across the enterprise. This position focuses on enabling visibility into the adoption, maturity, and effectiveness of Hygiene initiatives through durable reporting mechanisms and compliance assessments. The analyst will partner with IT and business leaders to evaluate adherence to defined policies, identify areas of concern or opportunity, and support the continuous improvement of IT Hygiene performance and governance.

Key Responsibilities

•Develop and operationalize reporting: Design and facilitate the implementation of sustainable reporting mechanisms that measure adoption, maturity, and value realization for IT Hygiene initiatives.

•Assess compliance performance: Collaborate with IT leaders and initiative owners to evaluate compliance with established Hygiene policies, standards, and metrics.

•Identify non-compliance and trends: Detect and document instances of non-compliance, negative trends, or emerging risks, and share insights with the Office of IT Hygiene leadership for corrective action.

•Deliver regular reporting: Produce and distribute monthly compliance and performance reports to leadership, ensuring transparency into progress and gaps.

•Analyze performance patterns: Investigate and communicate the drivers behind unusually strong or weak performance across teams or domains, enabling data-driven decision making.

•Recommend policy improvements: Provide actionable recommendations to refine IT Hygiene policies and measures to better align with organizational goals and support long-term sustainability.

•Support cross-functional alignment: Work closely with other compliance, risk, and governance teams to ensure consistent interpretation and application of IT Hygiene standards.

Required Qualifications

•Bachelor's degree in Information Technology, Business Administration, Data Analytics, or related discipline.

•6–10 years of experience in IT compliance, governance, analytics, or related functions.

•Strong analytical and problem-solving skills with the ability to interpret complex datasets and identify meaningful trends.

•Proven experience developing and maintaining dashboards or reports using tools such as Power BI, Excel, or ServiceNow Performance Analytics.

•Familiarity with IT governance frameworks (e.g., ITIL, COBIT) and compliance or audit processes within large organizations.

Benefits Info: Russell Tobin/Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Our Procurement team is scaling rapidly, and we’re looking for a Contractor: Procurement Operations Manager to build and standardize the enablement foundation that powers consistent, seamless experience for requesters and internal stakeholders. This role will own Procurement’s knowledge ecosystem—SOPs, templates, tools guidance, playbooks, and communications—so teams can execute faster, with clarity, and with the right controls.

In addition to content ownership, you will document current-state processes, identify where users experience the most friction, and translate those insights into clear enablement guidance and prioritized roadmaps (in partnership with process owners). You’ll partner across P2P, Source-to-Contract, T&E, and Contingent Labor to make Procurement easier to navigate, reduce rework, support compliance, and tell the story of Procurement’s impact and wins through crisp internal storytelling and data-informed narratives.

This is a high-impact opportunity to shape how Procurement is experienced across the organization—making processes clearer, faster, and more scalable while maintaining the right governance and controls. You’ll reduce friction for employees by creating the content and knowledge foundation people use, and you’ll help teams move faster by documenting processes, surfacing the biggest friction points, and turning them into prioritized enablement roadmaps. If you love building structure from ambiguity, telling crisp operational stories, and creating systems that scale, this role is for you.

Responsibilities

• Own and standardize Procurement enablement materials across the lifecycle (SOPs, templates, playbooks, tools guidance, FAQs, training materials).
• Establish and maintain a single source of truth for Procurement knowledge (information architecture, version control, governance, review cadence, approvals, and archival).
• Document end-to-end processes across P2P, S2C, T&E, and contingent labor by partnering with SMEs to capture current state, decision points, and handoffs.
• Identify top friction areas through stakeholder interviews, data intake, and cycle-time/rework signals; synthesize themes into clear problem statements and enablement implications.
• Translate friction into action by turning process insights into:
• Clear user guidance (decision trees, checklists, FAQs, what to expect” walkthroughs)
• Standardized templates and “golden” SOPs
• Prioritized enablement + documentation roadmaps aligned to business needs and compliance requirements (partnering with process owners for execution)
• Standardize SOPs, templates, and communications to reduce cycle time, minimize rework, and support compliance requirements.
• Develop internal communications that proactively notify stakeholders of process changes, enhancements, new tools/features, and key reminders (launch notes, release comms, “what changed” summaries).
• Create clear, user-friendly guidance for end users and internal teams (how-to guides, quick-starts, role-based documentation, training modules).
• Translate policy into practical guidance that aligns with cross-functional requirements (Security, Legal, Finance, Accounting, Tax, IT, HR) while remaining simple and usable.
• Use data for storytelling—turn metrics and insights into compelling narratives that highlight Procurement wins, improvements, and the evolving end-user experience.
• Own enablement content for key workflows (intake, approvals, contracting, supplier onboarding, invoicing, T&E) content and knowledge management ownership; not operational execution.
• Partner with SMEs and operators to capture tribal knowledge and convert it into durable, scalable documentation and training.
• Continuously improve the enablement experience through feedback loops, stakeholder interviews, content performance/usage analytics, and periodic content audits.

Required Skills

• 5+ years (or equivalent) in knowledge management, enablement, program/content management, operations, or process documentation in a fast-paced environment.
• Proven ability to create and maintain SOPs, templates, playbooks, and training content that are clear, scalable, and adopted.
• Familiarity with Procurement domains: P2P, S2C, contracting, supplier onboarding, T&E, contingent labor (VNDLY).
• Experience with tools like Zip, Oracle, Ironclad, VNDLY, Navan (or comparable systems).
• Strong writing and editing skills; ability to simplify complex processes into crisp, user-friendly guidance.
• Experience building internal communications (change announcements, rollout comms, training notices) with action-oriented messaging.
• Ability to map/document processes and synthesize ambiguity into clean, structured artifacts (process maps, decision trees, swim lanes).
• Strong systems thinking and process orientation—ability to standardize, define ownership, and implement governance for content lifecycle management.
• Comfort using data and stakeholder feedback to identify friction, prioritize improvements, and craft narrative updates.
• Excellent cross-functional collaboration skills and high attention to detail.

Pay Range

• $65-$80/hour

Role Overview – QA Engineer

• Focus: Consumer products (upcoming desktop platform)

• Writing and executing test case

• Manual testing

• Windows-based testing

• Uploading test results

• Bug tracking and reporting

• Strong Windows testing experience

• Debugging tools: WinDbg, KDNet

• Memory debugging knowledge

• Experience with Intel & AMD platforms

• OEM system testing experience

• CUDA knowledge preferred

• Overall experience: 5–8 years

TITLE: LOGISTICS AND MATERIAL PLANNER

FLSA STATUS: EXEMPT

REPORTS TO: OPERATIONS SUPPORT MANAGER

SUMMARY:

Under the direction of the Operations Support Manager, the Logistics and Material Planner plays a critical role in optimizing the daily functions of the Stores department. In this capacity, this position will support various functions such as inventory management, materials and material handling, storage, and logistics. This position requires excellent skills in collaboration and communication as well as organization and planning.

ESSENTIAL FUNCTIONS:

• Review and analyze inventory to ensure materials meet operational requirements and there is no overstock or shortages; uses inventory management system (Oracle) to ensure accurate and up-to-date information
• Continuously monitors key performance indicators (KPIs) to track progress and identify and address areas of concern
• Use critical thinking to manage competing priorities and easily adapts to changing business requirements
• Conduct regular stock counts and audits; recommend corrective action if required
• Oversee and execute receiving process to ensure incoming materials match PO’s and meet quality requirements; oversee the shipping of repairs to outside vendors as needed
• Maintain organized storage systems within the Stores area to ensure all materials are labeled correctly and readily available
• Recommend continuous improvement activities which consistently improve the Stores function using industry best practices
• Manage small projects of various size, scope, and budget
• Collaborate with the Operations Support Manager to review and develop policies and procedures for the Stores area
• Partner with other departments and stakeholders such as Equipment Maintenance, Production, and Purchasing to ensure efficient support for internal processes
• Collaborate with suppliers and vendors to resolve delivery or material discrepancies
• Adhere to all safety policies and procedures
• Perform other duties or projects as assigned by management*

Job Qualifications

MINIMUM QUALIFICATIONS:

• Associate’s degree in business administration, Manufacturing, or Supply Chain/Procurement and/or equivalent relevant experience
• Five years of experience in inventory management or procurement in a semiconductor or manufacturing environment
• Strong analytical, interpersonal, and negotiation skills
• Excellent verbal and written communication skills
• Experience using an ERP system such as Oracle, PeopleSoft, or SAP
• Proficiency in the use of Microsoft Office Applications

Knowledge, Skills, and Abilities:

• Knowledge of inventory management, logistics, and purchasing principles and practices, including reviewing purchase requisitions, on time delivery, supplier management, and cost reduction initiatives
• Knowledge and experience to use an ERP application such as Oracle, PeopleSoft, or SAP to manage and maintain inventory levels
• Knowledge and experience to use Microsoft Office applications to create spreadsheets, Word documents, and presentations
• Strong knowledge
• Able to communicate effectively with all levels of management and employees
• Able to comply with all company policies and procedures
• Able to comply with all safety policies and procedures
• Demonstrated analytical and critical thinking skills
• Demonstrated organizational and time management skills
• Demonstrated problem-solving and trouble shooting skills
• Flexible and able to prioritize

The annual base salary for this full-time position is between $92,930.00-$136,661.00 + bonus target + benefits. Within the range the individual pay may differ depending on additional factors including job responsibilities, job related knowledge, skills, abilities, education, and experience. The annual pay range shown is subject to change and may be modified periodically.

WORKING CONDITIONS:

The Logistics and Material Planner works primarily in a warehouse/office environment from Monday to Friday. The schedule may be altered from time-to-time to meet business or operational needs; may travel from building-to-building as needed. Stands, sits, and walks; performs various fine grasping movements, bends, and twists; operates a computer and enters information using a keyboard, operates a telephone, and other office equipment. May occasionally push, pull, or lift up to 10 or more pounds.

*Other duties of a similar nature or level are duties that may be required but may not be specifically listed in the job description or posting.

TDK/Headway Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. Applicants requiring accommodation in order to complete the application process should the Headway Human Resources Department.