Information Technology Jobs in Miami Remote
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Location:- Miami FL 33184
Duration: 4 Months
Shift/Time Zone:
Monday - Friday: 6:00 am - 2:00 pm.
Saturday: 6:30 am - 10:30 am.
Heavy volume at this site.
Description:
- The Patient Services Representative I PSR I represents the face of the company to patients who come in, both as part of their health routine or for insights into life defining health decisions.
- The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fast paced environment.
- Ability to work independently with minimal onsite supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, on call and overtime.
Required Education:
- High school diploma or equivalent REQUIRED Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred Required in California, Nevada, and Washington.
Work Experience:
- Minimum of 6 months experience REQUIRED.
- One years phlebotomy experience preferred.
- Customer service in a retail or service environment preferred.
- Keyboard data entry experience a must.
Position is offered by a no fee agency.
Position Title: LTSS Service Care Manager
Work Location: Candidates must reside within the state of Florida - Specifically Region 11 (Miami-Dade/Monroe would be amazing) northern Miami (Hialeah) 33012, 33013, 33147 (Miami) 33130, N, Miami 33180 is also okay
Assignment Duration: 3 months, contract to hire
Work Schedule: 8 am - 5 pm EST Mon - Fri
Responsibilities:
Remote Training - 30 days
Involves field-based training where the case managers will get to shadow on their last week (week 5) - hands on experience
- Working with members in a face-to-face environment
- This position does have the intent to convert based on performance and eligibility
- 8-5 Mon-Fri; Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a driver's license.
- Managing a case load for healthcare members with long-term care needs.
- Geriatric long-term care
- Member assessments and notes.
- Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.
- Monitor delivery of services and follow-up with members, caregivers, or provider s through in-person visits and telephonic contact
- Authorize and coordinate referral for services.
- Ensure provider services are delivered without gaps and identify functional deficiencies in care plans.
- Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!
Assist members with filing and resolving complaints and appeals
Candidate Requirements
Education/Certification
Required: Requires a Bachelor's degree and 2 - 4 years of related experience
Preferred: n/a
Licensure
Required: n/a
Preferred: n/a
- Years of experience required
- Disqualifiers
- Best vs. average
- Performance indicators
Must have:
Case management (2 years)
Strong Microsoft skills
Nice to have
Bi-lingual or Tri-lingual would be great but must be able to communicate (verbal and written) in English as well. The members will have intakes in English, but should there be any language barriers that is why the team is seeking someone Bi-Lingual.
- Previous LTC or Hospice experience
- Bilingual - Spanish preferred with strong English skills
- Hialeah to North Miami - preferred. Also 33133, 33130, 33129, 33147
Previous interview feedback from HM on a general level:
- candidates are lacking in answering questions from the team during the interview
- Even though the team is seeking bi-lingual candidates - they are noticing that if English is not their first language, they may not be understanding the ask / question
- The team needs to ensure the CW can provide adequate and sufficient feedback
Assessments to members will be completed in English - but with that they are looking to ensure comprehension
Best vs. average:
Someone with great time management and great communication and written skills to the hiring manager it is very important for this person to be a team player
Someone who is adaptable to change
Training is completed virtually and not everyone is a virtual learner - this person should know and be comfortable with that
- Top 3 must-have hard skills
- Level of experience with each
- Stack-ranked by importance
- Candidate Review & Selection
1
targeted case management is a good background to have
2
Case management is a great background to have
3
Strong Microsoft skills
Position is offered by a no fee agency.
Location: Miramar FL 33025
Duration: 6 months
Shift/Time Zone:
4:00p - 12:30am
JOB SUMMARY:
- Perform the daily activities as described below. Basic Purpose: Perform various routine laboratory functions in a precise and accurate fashion to assist the laboratory professional staff and to facilitate production.
JOB REQUIREMENTS:
- Sorting, and receiving specimens in the department.
- Performs routine instrument maintenance on some equipment.
- Performs laboratory tasks of centrifuging specimens, printing extra labels, recording data (temperature charts) specimen storage and retrieval.
- Preparing reagents and or media in the department.
- Preparing specimens at workstations for testing. (Including building worklists, aliquoting specimens into sample cups, checking specimens for clots and fibrin, inoculation, slide preparation)
- Performs QA/QC duties as assigned.
- Resolves pending lists.
- Finds missing samples.
- Decontaminates work areas.
- Performs weekly radioactive wipe tests.
- Maintains files for department records.
- Changes gas cylinders.
- Follows all PPE requirements and all safety regulations.
- Uses the laboratory computer system as well as operates PCs.
- Disposes of biohazardous material.
- Completes training and competency checklists as appropriate.
- This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position.
Education: High school diploma or equivalent. Medical assistant training helpful. Math and science courses preferred.
Work Experience: None required
Special Requirements:
Must have the ability to establish work priorities and to handle several tasks for maximum workstation efficiency.
Must be able to retain information once learned.
Must interact with other coworkers, internal and external customers with courtesy and respect.
Key Word Search: laboratory, medical
Additional Job Details: Candidate must have their own reliable transportation & a valid DL to get to/from worksite without issue (bus, Uber, rideshare is not reliable transportation).
Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift.
Position is offered by a no fee agency.
Duration: 3 months
Shift/Time Zone:-Monday - Friday 6:00 am - 2:00 pm
Rotational Saturday 6:30 am - 10:30 am.?
Work Location : Miami FL 33155
The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
*Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.*
Required Education:
High school diploma or equivalent REQUIRED
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred (Required in California, Nevada, and Washington).
Work Experience:
Minimum of 6 months experience REQUIRED. One(+) years phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience a must.
Additional Job Details: Must list home city/commute time to jobsite on resume (should be within 20-25 MINUTES TO SITE) - rate is based on years of DIRECT PHLEBOTOMY EXPERIENCE as listed in resume. Overlapping roles do not count twice. Please refer to Southeast rate card breakdown provided by Broadleaf, if any questions.
Candidate must have their own reliable transportation to get to/from worksite without issue (Being dropped off by bus, Uber, rideshare is not reliable transportation). Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and will be cause for termination
Position is offered by a no fee agency.
Location:- FL_ACHX_10200 Commerce Pkwy, Miramar FL 33025
duration:- 6+ months
Shift:- eastern M-F 6am-230pm
Basic Purpose:
- Pre-Analytical Assistant I is responsible for general support functions within the Technical Operations Department.
Position Requirements:
- Minimal data entry skills
- Good organizational skills
- Understanding of specimen types related to test(s) ordered.
- Clinical department requirements with regard to specimen types and quantity needed for each test, specimen handling and delivery.
- Understanding of compliance regulations related to test ordering which may change on a daily basis
- Flexibility and a willingness to adapt to change and pursuit of continuous improvement
- Commitment to fulfilling internal and external customer requirements in the course of carrying out routine position responsibilities
- Willingness to actively contribute to a team based working environment A Ability and willingness to support the goals of the department with regard to staffing needs on weekends, holidays, on call and overtime
- Tasks and responsibilities must be performed with confidence, accuracy and in a timely manner
- Performance task proficiency includes but is not limited to the following manual functions:- sorting- racking- pickup and delivery of specimens to the laboratory- specimen storage [this position might also be trained to run the sorters in archive mode]- centrifugation- aliquoting
Job Accountabilities
1. Demonstrates an ability to learn the job duties assigned to the Pre-Analytical Assistant I, and develops an understanding of how all the functions in Tech Ops and Specimen Processing work together and how they impact Technical departments and result quality.
2. Identifies problems with specimen types, missing information etc., with regard to sorting, racking, centrifuging, delivery, and storage of specimens; is able to resolve or forward information in support of timely problem resolution.
3. Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test order information on translation tables, computer system, and the directory of services.
4. Meets quality and production standards within 6 months of completing training.
5. Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame.
6. Reports to work on time, and follows attendance guidelines; supports the department's performance in the event of coworker absences.
7. Learns additional functions within Tech Ops and Specimen Processing to allow timely progression to the next level.
8. Performs other duties as assigned.
Position Requirements/Environment
1. Handles multiple tasks simultaneously and works in a production environment.
2. Communicates effectively with all levels of staff both verbally and written.
3. Maintains composure while working under pressure.
4. Reflects good judgment at all times when determining what action to take in resolving problems.
5. Adheres to Quest Diagnostics' Core Values, safety, compliance and work process policies and procedures.
6. Works in a biohazard environment, in compliance with all applicable safety requirements.
7. Keeps work area neat and clean; complies with 5S workplace standards.
8. Able to sit, stand or walk for long periods; able to lift up to 50 lbs.; maneuver large carts and/or racks with specimens.
9. Demonstrates strong interpersonal skills that foster a positive working environment.
10. Demonstrates work assignment flexibility and ability to adapt to change.
11. Must have some flexibility with regard to work schedule.
Incumbent should possess the knowledge, skills and experience usually obtained by:
1. High School Diploma or GED.
2. Medical background preferred which includes medical terminology applicable to a clinical laboratory.
3. Previous experience in a production environment preferred.
4. Prefer familiarity with mainframe computers
Additional Job Details:
Heavy production site. Very busy with repetitive tasks. Medical terminology a plus, but not required. If testing samples, will be required to wear lab coat, mask, goggles, gloves, protective wear.
MUST HAVE EXCELLENT UNDERSTANDING OF ENGLISH LANGUAGE BOTH SPOKEN AND WRITTEN
**Bilingual candidates strongly preferred who also speak Spanish. English still must be strong, as well**Position is offered by a no fee agency.
*At Securian Financial the internal position title is Data Science Sr Con.*
Position Overview
As a Lead Data Scientist at Securian Financial, you are a recognized expert and technical leader within the organization. You will apply deep analytical and machine learning expertise to solve complex enterprise problems while shaping the technical direction of data science and AI initiatives. You seek to understand first, build scalable solutions that drive strategic growth and value, and thrive in a collaborative, teamwork-oriented environment.
You will play a key role in advancing our enterprise AI and advanced analytics capabilities, influencing tooling standards, MLOps practices, and responsible AI adoption across the organization. Our company values innovation, collaboration, and excellence, and we offer a supportive and inclusive environment where diverse perspectives are encouraged and professional growth is prioritized.
Key Responsibilities
Design, develop, and productionize advanced machine learning and AI models in partnership with data engineering and software engineering teams.
Establish and promote MLOps best practices, including experiment tracking, model versioning, reproducibility, CI/CD, and model monitoring using tools such as MLflow and DSpy.
Lead the design and evaluation of AI and generative AI solutions, including LLM-based systems, and agent-based workflows.
Collaborate with cross-functional team to identify, prioritize, and deliver high-impact, data-driven solutions.
Communicate complex analytical and model-driven insights to technical and non-technical audiences through clear narratives, reports, and presentations.
Ensure model quality, robustness, and regulatory alignment through rigorous testing, validation, and explainability techniques.
Drive adoption of enterprise standards for data science, machine learning, and responsible AI.
Identify opportunities for process improvements and automation using advanced analytics and AI techniques.
Lead and mentor more junior data scientists, providing guidance and support in their professional development while working on projects.
Preferred Qualifications
A Master's or PhD degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.
At least 5 years of experience in data science or a related field, with a minimum of 2 years in a project leadership role.
Experience building and deploying production solutions
Experience with MLOps tools and practices, including MLflow (or similar) for experiment tracking and model management.
2+ years of experience in Insurance, actuarial, or a related field
Proficiency in programming languages such as Python
Strong expertise in machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn).
Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
Solid understanding of statistical analysis, data visualization, data wrangling techniques, NLP approaches, ML model selection.
Solid understanding of model approaches to satisfy regulatory requirements regarding explainability/interpretability of advanced AI/ML models
Excellent problem-solving skills and the ability to think critically and analytically.
Strong communication and presentation skills, with the ability to convey complex concepts to non-technical audiences.
Demonstrated ability to manage multiple projects and prioritize tasks effectively.
A passion for continuous learning and staying current with industry trends and developments.
Preferred Skills
Experience with natural language processing (NLP), LLMs, prompt engineering, and advanced ML models.
Familiarity with modern ML debugging, evaluation, and optimization tools such as DSpy or equivalent.
Knowledge of responsible AI practices, including bias detection, fairness assessment, and model risk management.
Knowledge of data governance and data privacy regulations.
Background in finance, healthcare, or other specialized industries.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$111,300.00 - $207,800.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*
Summary
As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.
This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.
You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.
Responsibilities include but are not limited to:
AI Solution Development & Deployment
Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.
Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).
Operational Model Support & Optimization
Monitor model performance, data drift, and operational KPIs.
Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.
Establish measurement frameworks to quantify operational impact of deployed solutions.
Data Engineering & Analytical Execution
Transform structured, semi-structured, and unstructured data into actionable features and insights.
Perform exploratory analysis and visualization to identify operational improvement opportunities.
Collaborate with engineering teams to productionize data solutions.
Stakeholder Engagement & Explainability
Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.
Communicate complex AI methodologies and results clearly to technical and non-technical audiences.
Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.
Required Qualifications
Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.
Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.
Experience building operationalized data science solutions (not just prototypes).
Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.
Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.
Strong ethical judgment with a commitment to responsible and unbiased AI development.
Preferred Qualifications
2+ years of hands-on experience in data science, applied AI, or machine learning.
Experience supporting AI solutions in operational or production environments.
Familiarity with MLOps practices, model governance frameworks, and automation tooling.
Experience working in regulated industries (financial services preferred).
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
Duration: 12-month contract (potential extension or conversion)
Location: Hybrid – Houston, TX
Required Pay Scale: $45-$50/hr on W2 ( Need to pay own parking)
***Due to client requirements this role is only open to USC or GC candidates***
We are looking for a Senior Technical Business Analyst with strong experience in digital products, enterprise websites, and Agile delivery. This role blends Business Analyst and Scrum Master responsibilities, supporting digital product initiatives and ensuring smooth collaboration between business, marketing, and technical teams.
This is an excellent opportunity for professionals who have hands-on experience with enterprise CMS platforms, Agile environments, and digital ecosystems.
Role Overview
The Senior Technical Business Analyst will partner closely with the Digital Product Owner and project teams to drive digital product development and Agile delivery. The role requires strong expertise in requirements gathering, backlog management, stakeholder collaboration, and Agile ceremonies.
The ideal candidate brings experience working with enterprise websites, digital marketing platforms, and Adobe Experience Manager (AEM).
Key Responsibilities Business Analyst Responsibilities
- Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
- Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
- Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
- Provide sprint summaries and milestone updates to business and technical stakeholders
- Coordinate with business users to manage testing, feedback cycles, and feature rollouts
- Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
- Remove blockers and support the team to maintain delivery momentum
- Monitor team velocity, sprint health, and workflow improvements
- Promote Agile best practices and foster a collaborative team environment
- Support the Product Owner with sprint goals and stakeholder alignment
- 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
- Strong experience with enterprise websites and digital marketing platforms
- Hands-on expertise with Adobe Experience Manager (AEM) is required
- Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
- Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
- Strong understanding of Agile/Scrum methodologies
- Experience using Azure DevOps or similar backlog management tools
- Ability to write clear user stories and define acceptance criteria
- Excellent communication and stakeholder collaboration skills
- Agile certification (CSM, PSM, etc.) preferred
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
- Health, vision, and dental insurance (single and family coverage)
- 401(k) plan (employee contributions only)
Remote working/work at home options are available for this role.
This role will help define, schedule, control, and adjust all IT transition tasks of the project.
This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.
Position Responsibilities: · Lead and facilitate the execution of the approved transition plan and report progress to leadership · Serve as primary point of accountability between the System Integrator, internal IT teams, and business stakeholders · Enforce knowledge transfer, documentation, and vendor exit requirements · Ensure operational readiness, security compliance, and disaster recovery preparedness · Identify risks and escalate issues with mitigation recommendations · Manage the scope, risk, issues, deliverables, and schedule of project directly related to all IT technical transition and knowledge transfer tasks · Facilitate and manage the vendor technical transition and knowledge transfer leaders and teams according to the transition project schedule · Work with the Project Managers, Technical Managers and the Program Leadership Group to regularly communicate project status across all organizations · Assign project tasks and coordinate resources; this includes reviewing individual issues and concerns and resolving or escalating them, as needed · Facilitate, communicate, and execute the overall IT technical support transition and knowledge transfer strategy for the project, considering scope, objectives, and constraints · Identify and assess risks related to technical support transition and knowledge transfer and work proactively to mitigate them · Oversee review and analysis of IT technical transition and knowledge transfer documentation, and present findings to IT technical management teams · Work in an Agile environment and understand Agile methodologies · Participate in project meetings, including Agile/Scrum grooming, sprint planning, sprint reviews, and daily stand-ups · Collaborate within an Agile software development process with Software Developers, Subject Matter Experts, and stakeholders Position Qualifications: · 5+ years of IT experience, preferably as an IT Technical Transition Manager, including matrix management experience leading business, vendor, and/or technology teams · 3–5 years of experience in IT management, technical program management, and/or application or infrastructure operations leadership · Demonstrated experience transitioning systems from vendor-led to internally supported, or on-premises to cloud environments · Strong organizational skills and ability to manage multiple testing activities within the program simultaneously · Strong understanding and knowledge of .NET application architectures · Hands-on knowledge of Microsoft Azure, including App Services / Functions, Azure SQL, Storage, and Key Vault, Azure Monitor and Application Insights, and Azure RBAC and managed identities · Experience with Azure DevOps, CI/CD pipelines, and operational monitoring · Understanding of public sector IT governance, security, and compliance requirements · Strong vendor management, stakeholder communication skills and contract enforcement skills · Ability to lead cross-functional technical teams during high-impact transitions · Familiarity with ReactJS-based front ends (support perspective) · Proven experience leading complex IT transitions or transformations · Ability to translate technical risks into executive-level language · Excellent facilitation and decision-making skills · Experience implementing or managing IT service management (ITIL-aligned preferred), Incident, problem, and change management, and/or production support models · Strong documentation and operational discipline · Ability to design and execute phased transition plans · A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field required Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates .
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
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Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Balaji, at 224-394-4900 or Vinod at 224-507-1294 Title: ETQ Developer /Analyst (Remote) Duration: 8 Months (with possible extension) Location: Remote ITAR Compliant Required
- Candidates must be compliant with DOD/ITAR requirements and be US citizens or nationals.
Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Position Location: It is a remote position.
A quiet workspace to host and participate in meetings is required Only candidates located in New York or North Carolina may be considered.
Candidates must be within a 3-hour commute of Corning, NY or Charlotte, NC.
Through EOY, possibility of extension based on demand Schedule: M
- F 8am
- 5pm EST, some flexibility may be required due to work with global teams.
Adjustments would be made to schedule in these instances.
Scope of Position: This position will be responsible for designing, implementing, and supporting Quality Management ETQ solutions for Client's manufacturing plants globally.
This person will work with business leaders, users, and IT resources to scope and define, develop, implement, and support standardized solutions.
The role will also include identifying and implementing best practices regarding solution design, development, implementation, and support of ETQ Reliance.
The position requires good communication skills with IT peers and business professionals who specialize in their support fields.
This position requires development and support of ITAR certified environments, thus requiring US Citizen or Permanent Resident status.
Key Responsibilities: Design, configure and support Enterprise Digital Manufacturing Systems such as Quality Management Systems (QMS).
The main tool in this instance is ETQ Reliance.
Identify new best practices and ensure that solutions are aligned with Industry/Manufacturing 4.0 strategies Interact with customers to gather, define, develop, and support complex manufacturing applications and solutions Ensure that Client follows industry best practices and promotes standardization across divisions and instances Maintain internal customer communication, assuring timely status updates and issue resolution Maintain status of SME on specific area of knowledge by researching and keeping current with new and anticipated technology within their area and related areas of expertise Produce technical documentation for new and existing applications Assist in the data migration from legacy systems to new solutions Provide support and troubleshooting of IT systems and data interfaces Perform other duties/projects as assigned Education and Experience: Bachelor's Degree minimum required 2 years of application developer experience 2 years of experience in a manufacturing environment Experience with Microsoft Office (Word, Excel, PowerPoint, Visio) Experience with object-oriented programing (.NET, Python) SQL scripting and experience with relational databases (SQL Server) Required Skills:
** 2 years Application Developer Experience (hands-on experience with configuration and customization in system development)
** Object-oriented programming (.NET, Python)
** SQL scripting and experience with relational databases (SQL Server)
** ** Excellent verbal and written communication skills: ability to effectively gather requirements from customers and present information in technical and non-technical formats
** ** Time management and organizational skills: ability to manage multiple tasks, ability to provide accurate estimates for time and effort required to complete tasks
** Ability to work independently to design, develop, test, troubleshoot, and document quality system requirements Flexibility: Able to change and adjust smoothly as the situation demands Experience with Microsoft Office (Outlook, Teams, SharePoint, Word, Excel, PowerPoint, Visio) Strong attention to detail Problem-solving skills Requirements: Design and develop solutions within ETQ Work with quality divisions and understand requirements and create solutions for ETQ Shake the ETQ modules, work on multiple/2 modules Performs programming, configuration, and customization for ETQ modules.
Database work on Querying using SQL, sop ability to write SQL Queries Open to considering candidates who are willing to relocate at their own expense.
Desired Skills: Application Developer Experience (configuration and customization) in ETQ Reliance Understanding quality processes (Document Control, Change Management, Audits, CAPA, etc.) FDA validation experience Basic Project Management experience Server management and control of hosted support apps REST APIs and API developer/management solution (MuleSoft or equivalent) experience Apache Tomcat experience Interview Process: Two Rounds
- First Round Phone Screen, Second Round Panel Video Interview About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
.net, SQL Server, Python, Microsoft Office
Remote working/work at home options are available for this role.
