Information Technology Jobs in Memphis Tn Remote

1,607 positions found — Page 3

Service Manager
Salary not disclosed
Memphis, TN 2 days ago

About Memphis Boat Center

Memphis Boat Center is a locally owned boat dealership serving customers throughout the Mid-South. The company provides boat sales, service, parts, and ongoing support for boat owners who rely on their equipment for recreation, family time, and safe time on the water.


Ownership operates with a strong sense of responsibility and integrity, placing a high priority on the company’s core values and customer service. When customers bring their boats in for service, they are trusting Memphis Boat Center to diagnose issues accurately, communicate clearly, and stand behind their work.


Who We Are Looking For

We are seeking a highly organized, mechanically minded Service Manager who can confidently manage the day-to-day operations of a busy marine service department.

This role is ideal for someone who thrives in fast-paced environments, enjoys coordinating multiple priorities, and takes pride in bringing structure and clarity to operational workflows.


The right candidate will ensure service jobs move efficiently through the shop, technicians remain productive, and customers receive timely and professional communication regarding their service work.


This role also requires strong emotional intelligence. The Service Manager will regularly interact with customers who may be frustrated or concerned about their equipment, and the ability to communicate clearly, resolve conflict professionally, and maintain trust is essential.


Ownership is looking for someone who brings humility, self-awareness, and a strong sense of responsibility. This individual will work closely with the owner and service team, building trust through reliability, patience, and consistent follow-through.


If you are someone who:

  • Communicates clearly with both customers and technicians
  • Is mechanically minded and comfortable in a technical environment
  • Handles conflict calmly and professionally
  • Maintains organization across multiple priorities
  • Takes ownership and follows through on commitments


We want to talk to you. This is a meaningful operational role with the opportunity to bring stability, structure, and improved efficiency to a critical department within the business.


Responsibilities:

  • Oversee the daily workflow of the service department, ensuring service jobs are scheduled, documented, and completed efficiently.
  • Serve as the primary point of communication between customers, manufacturers technicians, and leadership regarding service timelines, repair status, and recommendations.
  • Create and manage service work orders, ensuring accurate documentation of diagnostics, repairs, parts, and service history.
  • Coordinate technician workload and priorities to maintain consistent productivity and efficient job completion.
  • Communicate clearly with customers regarding service needs, repair recommendations, timelines, and estimated costs.
  • Handle customer concerns or complaints professionally, working toward solutions that maintain trust and long-term customer relationships.
  • Manage warranty claims and manufacturer documentation to ensure accuracy and timely submission.
  • Track service progress and proactively follow up to ensure jobs move smoothly from intake through completion.
  • Maintain organized service records and ensure all documentation related to service work is accurate and up to date.
  • Identify opportunities to improve service processes and introduce systems, tools, or technology that streamline workflow, improve communication, and increase visibility across the service department.
  • Provide regular updates to ownership regarding service activity, technician workload, customer concerns, and opportunities for operational improvement.


Qualifications:

  • Mechanically minded with the ability to understand and communicate technical service information clearly to both technicians and customers.
  • Previous experience in service advising, service management, or a coordination-heavy role within a mechanical, dealership, or technical service environment preferred.
  • Strong organizational skills with the ability to manage multiple service jobs, priorities, and documentation simultaneously.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with customers, technicians, manufacturers and leadership.
  • Experience handling customer concerns and resolving service-related issues calmly and professionally.
  • Strong problem-solving skills with the ability to work effectively in fast-paced or changing environments.
  • Proficiency with standard business software and the ability to learn or utilize service management systems and scheduling tools.
Not Specified
General Manager
✦ New
Salary not disclosed
Memphis, TN 1 day ago
Company Description


Victory Bicycle Studio is a rider-focused bicycle retailer dedicated to delivering a premium, personalized experience for cyclists of all levels. From first-time riders to performance-driven enthusiasts, we help every customer find their fit through curated product selection, best-in-class service, and expert guidance.

We partner with brands that prioritize thoughtful design and long-term relationships, and we are building a retail environment centered on trust, community, and operational excellence. Our Memphis location represents a key growth opportunity, and we are looking for a leader to take full ownership of its success.


Role Overview


This is not a “store manager” role. This is a full business leadership position.

The General Manager will own the P&L, team performance, customer experience, and operational execution of our Memphis location. You will be responsible for building a high-performing team, implementing best-in-class retail processes, and creating a culture that reflects the standards of Victory Bicycle Studio.

This role requires someone who can operate at both a strategic and executional level—someone who understands how to drive revenue, manage complexity, and lead from the front.


Key Responsibilities


Business Ownership & Performance

  • Own and drive store-level revenue, margin, and profitability targets
  • Analyze KPIs and make data-driven decisions across sales, inventory, and staffing
  • Develop and execute local sales strategies, events, and partnerships to grow market share

Leadership & Team Development

  • Recruit, train, and develop a high-performance team
  • Set clear expectations, hold accountability, and actively coach for improvement
  • Foster a culture of professionalism, urgency, and customer-first thinking

Operational Excellence

  • Implement and enforce best-in-class retail processes and SOPs
  • Maintain tight control over inventory, purchasing, and merchandising
  • Ensure seamless coordination between sales floor, service department, and back-office operations

Customer Experience

  • Set and uphold a premium, consultative sales experience
  • Personally lead by example on the floor—this is a hands-on leadership role
  • Resolve escalated customer situations with professionalism and speed

Systems & Technology

  • Own and optimize all store systems, with a heavy emphasis on Lightspeed POS
  • Ensure accurate inventory management, reporting, and workflow execution within the system
  • Identify opportunities to improve efficiency through better system utilization

Required Qualifications


  • Proven success as a General Manager, Store Director, or top-performing Store Manager in specialty retail or a similar environment
  • Expert-level proficiency in Lightspeed POS (this is non-negotiable)
  • Strong financial acumen with experience managing P&L, margins, and inventory turns
  • Demonstrated ability to build, lead, and retain high-performing teams
  • Operationally rigorous with a track record of implementing and maintaining systems and processes
  • Comfortable working in a fast-paced, hands-on environment where you are expected to lead from the front
  • Excellent communication, leadership presence, and decision-making ability


Preferred Qualifications


  • Experience in the cycling, outdoor, or endurance sports industry
  • Deep understanding of service-based retail (repair/service departments, appointments, etc.)
  • Experience scaling or turning around a retail location


Compensation & Benefits


  • Competitive base salary + performance-based incentives
  • Full health benefits
  • Relocation assistance for the right candidate
  • Opportunity to take ownership of a growing, high-potential retail operation


Who This Role Is For


This role is for someone who wants to run a business, not just manage a store.

If you are process-driven, highly accountable, and take pride in building teams and delivering exceptional retail experiences, this is a rare opportunity to make a meaningful impact.


Not Specified
Physician / Orthopedics / Tennessee / Permanent / Flexible Schedule Job
✦ New
Salary not disclosed

Seeking a General Orthopedic Surgeon with trauma experience for a rare opportunity covering 24-hour shifts
- 10 days a month.

This charming university town of 100K, serves an area of 650K in the South Central US.

This independent 450 bed community hospital has been serving the public for more than 100 years and is one of the most technologically advanced facilities in their region.

For your 20 days off per month- you'll have plenty of freedom
- it's only 75 minutes from an international airport.Competitive compensation and benefits.  Flexible schedule
- Approximately 10 shifts 24-hour shifts per month.  Level III Trauma Center.  Seeking multi-year contract.  Trauma experience preferred.  


Remote working/work at home options are available for this role.
permanent
Physician / Hospitalist / Tennessee / Locum or Permanent / Hospitalist Physician Job near Memphis, Tennessee (j-4597) Job
✦ New
Salary not disclosed
Memphis, Tennessee 10 hours ago

Hospitalist Jobs near Memphis, TN Join a Health Care Team committed to providing a cooperative &team approach; to patient care quality patient care by integrating clinical practice, current technology, and research.

Hospitalists needed near Memphis, TN to join an extremely busy hospitalist program for a large multi-specialty group.

Competitive salary and benefit package along with signing bonus and relocation.

No Income State Tax in Tennessee.

If you are interested in hearing more about this opportunity, please call HDA at , or text to .

You can also reach us through email at .

Please reference Job ID # j-4597

permanent
Scientist or Postdoc Position and Wet Lab Lead Role
✦ New
Salary not disclosed
Memphis, TN 1 day ago

Position Overview


Join an excellent team of researchers dedicated to coming closer to the mission of St. Jude Children’s Research Hospital, that no child will die at the dawn of life. The QAI4Bio (Quantum AI for Biology) Lab led by Dr. Christoph Gorgulla within the Center of Excellence for Data-Driven Discovery in the Structural Biology Department of St. Jude seeks a skilled and highly motivated wet lab Scientist or Postdoc with experience in ligand discovery. Our research group is focused on developing state-of-the-art computational methods for ligand/drug discovery, using machine learning, high-performance/cloud computing, quantum chemistry and quantum computing. Our lab also includes a wet lab dedicated to experimentally verifying the computationally predicted results in real-world drug discovery projects. St. Jude was named #2 on Forbes America's Dream Employers 2026 ( ).


As a (wet lab) Scientist or Postdoc, you will play a pivotal role in our team. This position is at the frontier of drug discovery, focusing to a large extend on the experimental validation of protein-ligand interactions. We will be targeting proteins associated with a range of areas, including epigenetic regulation, cancer, and other areas. You will work on producing high-quality proteins, designing and performing binding assays by biophysical methods (SPR, MST, ITC, BLI) or Fluorescence-based (i.e. FP, TR-FRET) methods, and optimizing workflows for ligand discovery. Depending on your skills, you might also work on structural studies (NMR, X-ray, cryo-EM, …) and use the state-of-the-art core facilities and centers dedicated to structural studies at St. Jude. In your role as lab manager you will be in charge of the day-to-day operations of the wet lab. Our lab is new, and you will be the first full-time team member in our wet lab. In addition, there is the “dry lab” where the computational/theoretical researchers will be located. 


In our lab, you will have the opportunity to lead collaborative projects, mentor junior scientists and students, and contribute to high-impact publications. Collaboration is at the heart of our work, and you will closely work with our computational and other wet-lab colleagues to validate and experimentally verify the predicted hit and lead compounds. By working together in a collaborative and intellectually stimulating environment, you will have the opportunity to contribute to multiple ligand/drug discovery projects and make a lasting impact on the lives of children and the world.


Preferred starting date: Spring 2026


Job Responsibilities


  • Leading the wet lab experiments of our ligand/drug discovery projects with minimal to moderate supervision.
  • Protein Production: Express and purify target proteins of interest, predominantly using bacterial expression systems, and in cases needed insect, or mammalian systems. Ensure production meets quality standards for downstream structural and functional studies.
  • Binding Assays: Design and execute ligand-binding experiments, with a focus on biophysical assays and fluorescence-based assays, but also including cell-based assays. Optimize assay conditions for robust and reproducible results.
  • Wet Lab Leadership/Management: Manage day-to-day operations of the wet lab. Mentoring and training wet lab members, including postdocs, graduate students, and technicians. Oversee equipment maintenance and inventory of reagents.
  • Identify, process, organize, summarize, review, and report relevant data.
  • Interacting with computational team members (who will mostly identify the hit and lead compounds computationally).
  • Manuscript preparation, submission, and the review process will be part of the responsibilities (under the supervision of the PI), ensuring that the lab’s findings are disseminated to the scientific community.
  • Actively collaborate with interdepartmental teams, fostering interdisciplinary approaches to solving complex scientific challenges.
  • Present research findings to internal and external audiences (e.g. conferences), contributing to the hospital’s mission of advancing pediatric research.


About St. Jude


St. Jude Children’s Research Hospital is a world-class research institution dedicated to pediatric cancer and other catastrophic diseases of childhood. The first and only National Cancer Institute (NCI)-designated Comprehensive Cancer Center devoted solely to children. Our 300 faculty work across the spectrum of basic, translational, clinical, and population science in a highly collaborative multidisciplinary environment that includes a Nobel laureate and members of the National Academy of Science and the National Academy of Medicine. St. Jude is ranked on Fortune Magazine’s “Best Workplaces in Health Care & Biopharma” and Glassdoor’s “Best Places to Work”. St. Jude is one of the best-funded research institutes in the US with an annual budget of over $2 billion per year ( ).


What We Will Offer You


Working at St. Jude is a remarkable experience in many ways, and you will be provided with many special perks.

  • Mission and Purpose: At St. Jude, working is more than just a job — it’s a calling. Each member of St. Jude is united by a shared purpose: finding cures and saving children. In addition to the meaningful work you will undertake, we offer a range of perks to enhance your experience.
  • Community and Belonging: St. Jude is like a warm family that welcomes you, to a large part because it is a Children’s hospital.
  • The Best of Both Worlds – Industry and Academia: St. Jude provides academic freedom in research and industrial efficiency and resources. We have access to world-class shared resources/facilities led by expert scientists, coupled with state-of-the-art technology and funding, accelerating research productivity.
  • World-Class Benefits: St. Jude offers a world-class benefits package ( ). Enjoy comprehensive healthcare, a competitive salary, tuition assistance for continued education, and exceptional work-life balance with ample paid time off.
  • Professional Growth: You will have access to opportunities to enhance your professional growth in terms of scientific skills, soft skills, and your career (St. Jude has well defined career path).
  • Diversity: St. Jude is dedicated to fostering an inclusive and diverse scientific community, where everyone’s contributions are valued. More information is available here.
  • Competitive Compensation: Embark on your journey with a competitive salary (depending on experience) comprehensive benefits and generous relocation assistance, reflecting our commitment to recognize and invest in talent. Furthermore, in Memphis/Tennessee, there is no income tax.
  • Personalized Guidance: Dr. Gorgulla is committed to providing hands-on mentorship tailored to your needs and career aspirations. Whether you are refining scientific techniques or soft skills, you will have his full support.
  • Modern Buildings and Spaces: Our research group and wet lab is located in the newest building of the campus, the Inspiration 4 – Advanced Research Center, that cost of $400 million to construct. 
  • Additional Perks: St. Jude offers many special perks, such as an on-site gym, an employee pharmacy, and many others. To learn more about the unexpected perks of working at St. Jude, visit our website at  Employer


    • St. Jude Named #2 on Forbes America's Dream Employers: Jude is a Top Employer for Women: St. Jude is also among the top 10 employers for women in the US:  Jude is a high school and college students’ top “dream employer”: According to the National Society of High School Scholars (NSHSS) 2018 Career Interest Survey:  .


    About Memphis


    St. Jude is located in the heart of Memphis, Tennessee, a vibrant and friendly city at the historic American crossroads of music, trade, food, and culture. Living in Memphis provides several unique advantages, including:


    • Breathtaking Nature: Memphis provides unique nature and scenery, such as the Mississippi (the largest river in the US) or Shelby Farms Park, with which 4,500 acres is one of the largest urban parks in the country. See   for more details.
    • Its Culture: It is for instance the home of Elvis Presley. See   for more details on the cultural aspects.
    • It’s Affordability: Memphis is one of the most affordable cities in the US, meaning the same income will bring you farther than in other places in the US (for more details, see  ).


    For a video with testimonials about how new St. Jude members experienced Memphis, see here: (depending on experience)

  • St. Jude offers a generous moving allowance to cover your costs related to your move to Memphis.
  • St. Jude provides temporary housing at reduced costs for several months after your move. 


Requirements


  • PhD in chemistry, biochemistry, biophysics or structural biology, drug discovery, or a related area.


How to Apply


If you are interested in the above position, please apply via LinkedIn and submit:


  • Cover letter (PDF format, "FirstName LastName - CĹ.pdf", sent via LinkedIn Message)
  • CV (PDF format, named as "FirstName LastName - CV.pdf", sent via LinkedIn Application System)
Not Specified
Lead Data Scientist (Hybrid)
Salary not disclosed

*At Securian Financial the internal position title is Data Science Sr Con.*

Position Overview

As a Lead Data Scientist at Securian Financial, you are a recognized expert and technical leader within the organization. You will apply deep analytical and machine learning expertise to solve complex enterprise problems while shaping the technical direction of data science and AI initiatives. You seek to understand first, build scalable solutions that drive strategic growth and value, and thrive in a collaborative, teamwork-oriented environment.

You will play a key role in advancing our enterprise AI and advanced analytics capabilities, influencing tooling standards, MLOps practices, and responsible AI adoption across the organization. Our company values innovation, collaboration, and excellence, and we offer a supportive and inclusive environment where diverse perspectives are encouraged and professional growth is prioritized.

Key Responsibilities

  • Design, develop, and productionize advanced machine learning and AI models in partnership with data engineering and software engineering teams.

  • Establish and promote MLOps best practices, including experiment tracking, model versioning, reproducibility, CI/CD, and model monitoring using tools such as MLflow and DSpy.

  • Lead the design and evaluation of AI and generative AI solutions, including LLM-based systems, and agent-based workflows.

  • Collaborate with cross-functional team to identify, prioritize, and deliver high-impact, data-driven solutions.

  • Communicate complex analytical and model-driven insights to technical and non-technical audiences through clear narratives, reports, and presentations.

  • Ensure model quality, robustness, and regulatory alignment through rigorous testing, validation, and explainability techniques.

  • Drive adoption of enterprise standards for data science, machine learning, and responsible AI.

  • Identify opportunities for process improvements and automation using advanced analytics and AI techniques.

  • Lead and mentor more junior data scientists, providing guidance and support in their professional development while working on projects.

Preferred Qualifications

  • A Master's or PhD degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.

  • At least 5 years of experience in data science or a related field, with a minimum of 2 years in a project leadership role.

  • Experience building and deploying production solutions

  • Experience with MLOps tools and practices, including MLflow (or similar) for experiment tracking and model management.

  • 2+ years of experience in Insurance, actuarial, or a related field

  • Proficiency in programming languages such as Python

  • Strong expertise in machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn).

  • Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).

  • Solid understanding of statistical analysis, data visualization, data wrangling techniques, NLP approaches, ML model selection.

  • Solid understanding of model approaches to satisfy regulatory requirements regarding explainability/interpretability of advanced AI/ML models

  • Excellent problem-solving skills and the ability to think critically and analytically.

  • Strong communication and presentation skills, with the ability to convey complex concepts to non-technical audiences.

  • Demonstrated ability to manage multiple projects and prioritize tasks effectively.

  • A passion for continuous learning and staying current with industry trends and developments.

Preferred Skills

  • Experience with natural language processing (NLP), LLMs, prompt engineering, and advanced ML models.

  • Familiarity with modern ML debugging, evaluation, and optimization tools such as DSpy or equivalent.

  • Knowledge of responsible AI practices, including bias detection, fairness assessment, and model risk management.

  • Knowledge of data governance and data privacy regulations.

  • Background in finance, healthcare, or other specialized industries.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$111,300.00 - $207,800.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
Data Science Sr Analyst (Hybrid)
🏢 Securian
Salary not disclosed
Saint Paul, MN, Hybrid 2 days ago

*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*

Summary

As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.

This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.

You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.

Responsibilities include but are not limited to:

AI Solution Development & Deployment

  • Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.

  • Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).

Operational Model Support & Optimization

  • Monitor model performance, data drift, and operational KPIs.

  • Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.

  • Establish measurement frameworks to quantify operational impact of deployed solutions.

Data Engineering & Analytical Execution

  • Transform structured, semi-structured, and unstructured data into actionable features and insights.

  • Perform exploratory analysis and visualization to identify operational improvement opportunities.

  • Collaborate with engineering teams to productionize data solutions.

Stakeholder Engagement & Explainability

  • Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.

  • Communicate complex AI methodologies and results clearly to technical and non-technical audiences.

  • Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.

Required Qualifications

  • Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.

  • Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.

  • Experience building operationalized data science solutions (not just prototypes).

  • Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.

  • Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.

  • Strong ethical judgment with a commitment to responsible and unbiased AI development.

Preferred Qualifications

  • 2+ years of hands-on experience in data science, applied AI, or machine learning.

  • Experience supporting AI solutions in operational or production environments.

  • Familiarity with MLOps practices, model governance frameworks, and automation tooling.

  • Experience working in regulated industries (financial services preferred).

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$72,000.00 - $134,000.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
Systems Analyst (Hybrid)
Salary not disclosed
Lansing, Hybrid 4 days ago
Title: Systems Analyst VI – IT Technical Support Transition & Knowledge Transfer Manager Location: Lansing, MI (2-days onsite, 3-days remote Hybrid Schedule) Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates This position will function as the IT Technical Support Transition and Knowledge Transfer Manager to coordinate/facilitate the specific activities within their realm of responsibility that includes IT technical support transition in all program areas.

This role will help define, schedule, control, and adjust all IT transition tasks of the project.

This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.

Position Responsibilities: · Lead and facilitate the execution of the approved transition plan and report progress to leadership · Serve as primary point of accountability between the System Integrator, internal IT teams, and business stakeholders · Enforce knowledge transfer, documentation, and vendor exit requirements · Ensure operational readiness, security compliance, and disaster recovery preparedness · Identify risks and escalate issues with mitigation recommendations · Manage the scope, risk, issues, deliverables, and schedule of project directly related to all IT technical transition and knowledge transfer tasks · Facilitate and manage the vendor technical transition and knowledge transfer leaders and teams according to the transition project schedule · Work with the Project Managers, Technical Managers and the Program Leadership Group to regularly communicate project status across all organizations · Assign project tasks and coordinate resources; this includes reviewing individual issues and concerns and resolving or escalating them, as needed · Facilitate, communicate, and execute the overall IT technical support transition and knowledge transfer strategy for the project, considering scope, objectives, and constraints · Identify and assess risks related to technical support transition and knowledge transfer and work proactively to mitigate them · Oversee review and analysis of IT technical transition and knowledge transfer documentation, and present findings to IT technical management teams · Work in an Agile environment and understand Agile methodologies · Participate in project meetings, including Agile/Scrum grooming, sprint planning, sprint reviews, and daily stand-ups · Collaborate within an Agile software development process with Software Developers, Subject Matter Experts, and stakeholders Position Qualifications: · 5+ years of IT experience, preferably as an IT Technical Transition Manager, including matrix management experience leading business, vendor, and/or technology teams · 3–5 years of experience in IT management, technical program management, and/or application or infrastructure operations leadership · Demonstrated experience transitioning systems from vendor-led to internally supported, or on-premises to cloud environments · Strong organizational skills and ability to manage multiple testing activities within the program simultaneously · Strong understanding and knowledge of .NET application architectures · Hands-on knowledge of Microsoft Azure, including App Services / Functions, Azure SQL, Storage, and Key Vault, Azure Monitor and Application Insights, and Azure RBAC and managed identities · Experience with Azure DevOps, CI/CD pipelines, and operational monitoring · Understanding of public sector IT governance, security, and compliance requirements · Strong vendor management, stakeholder communication skills and contract enforcement skills · Ability to lead cross-functional technical teams during high-impact transitions · Familiarity with ReactJS-based front ends (support perspective) · Proven experience leading complex IT transitions or transformations · Ability to translate technical risks into executive-level language · Excellent facilitation and decision-making skills · Experience implementing or managing IT service management (ITIL-aligned preferred), Incident, problem, and change management, and/or production support models · Strong documentation and operational discipline · Ability to design and execute phased transition plans · A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field required Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates .
Remote working/work at home options are available for this role.
Not Specified
Sr Tech Business Analyst - Digital Products (Houston, TX _ Hybrid) W2 _ USC/GC
✦ New
Salary not disclosed
Job Title: Senior Technical Business Analyst – Digital Products (Contract)
Duration: 12-month contract (potential extension or conversion)
Location: Hybrid – Houston, TX
Required Pay Scale: $45-$50/hr on W2 ( Need to pay own parking)
***Due to client requirements this role is only open to USC or GC candidates***
We are looking for a Senior Technical Business Analyst with strong experience in digital products, enterprise websites, and Agile delivery. This role blends Business Analyst and Scrum Master responsibilities, supporting digital product initiatives and ensuring smooth collaboration between business, marketing, and technical teams.
This is an excellent opportunity for professionals who have hands-on experience with enterprise CMS platforms, Agile environments, and digital ecosystems.
Role Overview
The Senior Technical Business Analyst will partner closely with the Digital Product Owner and project teams to drive digital product development and Agile delivery. The role requires strong expertise in requirements gathering, backlog management, stakeholder collaboration, and Agile ceremonies.
The ideal candidate brings experience working with enterprise websites, digital marketing platforms, and Adobe Experience Manager (AEM).
Key Responsibilities Business Analyst Responsibilities
  • Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
  • Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
  • Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
  • Provide sprint summaries and milestone updates to business and technical stakeholders
  • Coordinate with business users to manage testing, feedback cycles, and feature rollouts
Scrum Master Responsibilities
  • Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
  • Remove blockers and support the team to maintain delivery momentum
  • Monitor team velocity, sprint health, and workflow improvements
  • Promote Agile best practices and foster a collaborative team environment
  • Support the Product Owner with sprint goals and stakeholder alignment
Qualifications
  • 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
  • Strong experience with enterprise websites and digital marketing platforms
  • Hands-on expertise with Adobe Experience Manager (AEM) is required
  • Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
  • Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
  • Strong understanding of Agile/Scrum methodologies
  • Experience using Azure DevOps or similar backlog management tools
  • Ability to write clear user stories and define acceptance criteria
  • Excellent communication and stakeholder collaboration skills
  • Agile certification (CSM, PSM, etc.) preferred
About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
  • Health, vision, and dental insurance (single and family coverage)
  • 401(k) plan (employee contributions only)

Remote working/work at home options are available for this role.
Not Specified
Client Care Srvcs Rep- (IWS) - Hybrid
✦ New
Salary not disclosed
Franklin, WI, Hybrid 4 hours ago
As a Client Care Services Representative within the Integrated Website Services department, you will play a crucial role in delivering exceptional support and enhancing the client experience.

You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.

Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.

Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.

Account Assistance: Help clients in connecting/linking external accounts on the consumer website.

Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.

Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.

Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.

Multi-tasking: Perform multiple job functions to support service levels and service level agreements.

Qualifications Associate's degree in business or related field or equivalent combination of education and experience.

Minimum of 2 years related customer service experience with proven customer service skills.

Advanced written and verbal communication skills.

Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.

Strong organizational skills with the ability to prioritize tasks.

Strong problem-solving skills and ability to provide options.

Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.

Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.

This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
Not Specified
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