Information Technology Jobs in Melbourne Florida
113 positions found — Page 10
Salary: $175,000
- $185,000 per year A bit about us: A growing, technology-driven insurance carrier is seeking a Corporate Counsel to join its headquarters on Florida’s Space Coast.
This attorney will play a critical role supporting both claims and underwriting functions, handling regulatory and compliance matters, and ensuring legal integrity across operations in the 11 states where the company provides coverage.
Why join us? Key legal role with exposure to executives and cross-functional teams.
Career growth opportunities with a rapidly expanding insurance carrier.
Currently at $360M with plans to grow to $1B in next several years.
Live and work in Melbourne, FL — affordable, coastal living with proximity to Orlando, Tampa, and Miami.
Job Details This role is located in Melbourne, FL.
It is posted nationally, with a relocation package offered.
For this role to be a fit, you must be willing to relocate.
Fully remote is not an option.
Are you ready to take the next step in your legal career and step into a clear succession path to the General Counsel seat within 18–24 months? This is a rare and exciting opportunity to join a fast-growing, innovative insurance organization as Associate General Counsel, where you’ll immediately play a pivotal role in shaping legal and compliance strategy across multiple lines of business.
You will start by working closely with claims as well as the underwriting teams.
The firm is small and you will likely grow to work with all of the departments in a short time! Our client is seeking a highly motivated attorney with strong regulatory and compliance experience who is eager to make an impact from day one.
This position is based at our Melbourne, Florida headquarters and requires relocation (no remote option) with full relocation assistance for the right candidate.
What You’ll Do: Analyze & Advise: Interpret statutory and regulatory changes to assess compliance impact across all business units.
Monitor Regulatory Developments: Stay ahead of industry updates, bulletins, and alerts to ensure proactive compliance.
Support Investigations: Partner with regulators and address consumer complaints from state Departments of Insurance.
Collaborate Cross-Functionally: Work together with leadership and internal teams to align compliance with business objectives.
Contract Oversight: Review vendor contracts and agreements with a focus on compliance and risk mitigation.
Policy Development: Create, review, and enhance internal policies and procedures to strengthen corporate governance.
Legal Guidance: Provide trusted counsel on risk, obligations, and opportunities while supporting growth initiatives.
Research & Drafting: Conduct legal research and prepare memoranda on state and federal statutes and regulations.
What We’re Looking For: Education & Licenses: J.D.
required; bachelor’s degree required Florida or Georgia Bar licensure preferred (other state bars considered with willingness to obtain Florida licensure) Experience & Knowledge State insurance department or regulatory compliance experience strongly preferred Background in homeowners property & casualty insurance is a plus Proven success managing multiple priorities in a fast-paced, evolving environment Skills & Attributes Exceptional written and verbal communication skills High ethics, integrity, and professionalism Strategic thinker with strong business acumen and problem-solving ability What’s In It for You Clear Path to GC: With successful performance, you’ll step into the General Counsel role within 18–24 months.
Impact & Visibility: Your legal expertise will directly shape company strategy, compliance, and growth.
Competitive Rewards: Attractive compensation package with base salary, performance incentives, and comprehensive benefits (medical, dental, vision, 401k, PTO, and holidays).
Professional Growth: Work alongside senior leadership, gain mentorship, and expand your expertise across multiple legal domains.
Relocation Assistance: We’ll help you make Melbourne, FL, your new professional and personal home.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
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As a Customer Care Representative working on-site in Melbourne, FL, you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Customer Care Representative is the initial contact for dealership personnel and vehicle owners.
The Customer Care Representative listens to customer inquiries and provides an accurate and timely response to the customer.
During a Typical Day, You’ll Perform all Customer Care responsibilities with consistent reliability.
Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information Accurately respond to customer inquiries.
Document customer contacts.
Initiate outbound contacts as appropriate.
Provide online support for applications.
Utilize available resources to respond to internal and external customer inquiries.
Help identify process improvements and best practices for the team.
Answer email inquiries, web forms, etc., within required time frames in a professional manner with accurate and timely information.
Identify and report all concerns regarding the program to the appropriate Senior Business Analyst, Team Leader, or Manager.
Meet or exceed performance expectations, including but not limited to productivity, accessibility, and quality assurance.
Adhere to and support all Percepta and client initiatives and company policies and procedures.
Attend and participate in team meetings.
Act as a mentor to less experienced teammates Train new team members.
Act as a backup for a subject matter expert in the absence of the Sr.
Business Analyst and/or Team Leader.
Demonstrate leadership capabilities.
Complete training courses as directed by Operations and/or Training.
Complete additional tasks and projects as needed.
What You Bring to the Role High school diploma required.
College degree preferred or equivalent work experience required.
1 – 2 years of customer service experience required; does not need to be in a call center position.
Computer skills: experience working with multiple programs, ability to type.
Excellent customer service ability.
Ability to maneuver through various systems to provide the dealer with accurate information.
Displays professionalism and a positive attitude.
Ability to effectively communicate with customers, managers, and co-workers.
Strong written and oral communication.
Time management and organizational skills.
Willingness to take on new assignments.
Reliability.
Ability to multitask.
What You Can Expect Starting hourly rate of $14.00 Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Hours of Operation: Monday through Friday: 8:30 am to 5:30 pm About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-Onsite
- 5pm Responsibilities: Evaluate machine learning processes and select appropriate models.
Collect and analyze large datasets to train AI models.
Develop and deploy AI algorithms and systems.
Collaborate with cross-functional teams to establish goals for AI processes.
Test and validate AI models to ensure accuracy and effectiveness.
Manage data and project infrastructure.
Stay updated on the latest AI developments and technologies.
Requirements: Master's degree in Computer Science, Engineering, or a related field.
Proven experience as an AI Engineer or in a similar role.
Strong programming skills in languages such as Python, R, or Java.
Experience with machine learning frameworks and libraries.
Excellent analytical and problem-solving abilities.
Effective communication and collaboration skills.
Required Skills: Advanced Python CI/CD CNNs, RNNs, Transformers Docker Container Docker Swarm Kubernetes LLM REST, gRPC Vector database Preferred Skills: Strong Large Language Model (LLM) expertise including prompt engineering, embeddings, and context management.
Proven ability to design and implement production-grade LLM solutions such as RAG pipelines, agents, and tool/function-calling systems.
Experience owning the end-to-end ML lifecycle, including CI/CD, deployment, monitoring, versioning, and performance/cost optimization.
Strong Python skills with experience building scalable, testable APIs and services that integrate ML/LLM models into enterprise systems.
Hands-on experience with AWS, Azure, or GCP, including containerization (Docker), orchestration (Kubernetes), and GPU-based ML workloads.
Border Patrol Agent (BPA) - Experienced (GL-9 GS-11)
SAME MISSION, NEW DRIVE!
You love protecting your community and doing your part to keep our nation safe. But maybe you're looking for a change of scenery?
USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.
Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.
Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.
U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits:
Salary for newly appointed law enforcement Border Patrol Agents varies from:
Base Salary: GL-9/GS-11, $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.
All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:
- Big Bend Sector Stations – *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
- Buffalo Sector Stations – Wellesley Island
- Del Rio Sector Stations – Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
- El Paso Sector Stations – Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
- El Centro Sector Stations – El Centro, Indio, Calexico
- Grand Forks Sector Stations – Pembina
- Havre Sector Stations – Havre, Malta, Plentywood, Scobey, Sweetgrass
- Houlton Sector Stations – Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
- Laredo Sector Stations – Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
- Rio Grande Valley Sector Stations – Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
- San Diego Sector Stations – Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
- Spokane Sector Stations – Colville, Curlew, Metaline Falls, Oroville
- Swanton Sector Stations – Beecher Falls, Burke, Champlain, Newport, Richford
- Tucson Sector Stations – *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
- Yuma Sector Stations – Blythe, Yuma, Wellton
Duties and Responsibilities:
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
- Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
- Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
- Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
- Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications:
GL-9:You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:
- Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
- Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
- Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.
GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:
- Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
- Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
- Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award.
All Bonuses, Awards and Benefits subject to qualifications and eligibility.
The Assistant Store Manager is responsible for establishing and maintaining Guest Services.
The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures.
This position will work up to 38 hours per week.
The minimum age requirement for an Assistant Store Manager is 18.
The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Prior retail and or management experience is required.
As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law.
Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.
Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award.
All Bonuses, Awards and Benefits subject to qualifications and eligibility.
Brand: Spencer's The Assistant Store Manager is responsible for establishing and maintaining Guest Services.
The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures.
The minimum age requirement for an Assistant Store Manager is 18.
The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Prior retail and or management experience is required.
As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law.
Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.
Benefits include: Contest Prize Awards, 401K Plan with Company Match, Employee Assistance Program, 30% Merchandise Discount.
All Bonuses, Awards and Benefits subject to qualifications and eligibility.
Brand: Spencer's ?The Sales Associate is responsible for maintaining Guest Services as per Company Standard.
The Sales Associate will support the Store Management Team by generating sales, conducting housekeeping, merchandising, signing, pricing, POS operations and loss prevention in adherence to all Company policies and procedures.
The minimum age requirement for this position is 17.
The physical demands of the job require climbing ladders, lifting up to 50 pounds and may require 8 hours of standing/walking.
As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law.
Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.
Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Monthly Sales Bonus, Yearly Shrink Bonus, Champions Club Bonus, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Discount Merchandise, College Scholarship Award.
All Bonuses, Awards and Benefits subject to qualifications and eligibility.
Brand: Spencer's The Store Manager is responsible for establishing and maintaining Guest Services.
The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures.
The minimum age requirement for a Store Manager is 21.
The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Prior retail management experience is required.
As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law.
Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.
We’re seeking proactive and independent individuals interested in learning how to earn money online. This opportunity is ideal for those who want a self-directed, flexible way to build extra income.
You’ll receive full access to information and resources that explain tested earning methods and how to manage them efficiently.
Responsibilities:
Complete introductory learning materials
Apply recommended online income methods
Track results and refine your approach over time
Stay consistent and goal-focused
Requirements:
A laptop or smartphone with internet access
Ability to follow instructions independently
Good communication and organisation
Motivation to take initiative
Benefits:
Fully remote
No fixed hours or contracts
Flexible entry-level opportunity
Support materials provided
Remote working/work at home options are available for this role.
As a Customer Experience Specialist in Melbourne, FL, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing The Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services.
This will be accomplished by creating relationships based on understanding the customer's needs, concerns, lifestyle, and preferences by carefully listening to the customer, providing knowledge and resources, and resolving issues in a timely basis.
In this role, the CXS is empowered to make decisions using customer satisfaction tools to resolve customer concerns and to ensure customer loyalty.
During a Typical Day, You'll • Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm, while guiding the customer from website to pre-buy experience.
This includes vehicle knowledge and availability, local promotions for the brand, assisting with specifications of the vehicle, assisting with customer/dealer connection, and educating the customer on products and services • Act as a resource of all product knowledge and service support • Schedule activities as required for special events • Actively listen to the customer while controlling the interaction to lead the customer in a professional and efficient manner • Act as a liaison between customer, service support, and dealership by following up to ensure customer satisfaction • Be responsible for handling inbound customer calls regarding sales and service in a helpful, courteous, and professional manner, displaying knowledge and concern for their needs • Be responsible for handling emails and chats • Exhibit strong follow up and organizational skills, in both verbal and written communication • Be responsible for resolving customer issues using all available resources, including Dealers (i.e.
service personnel, subject matter experts (SMEs), leadership, and field service engineers).
• Return all email and voice mail messages promptly and follow up with customers and dealers as committed • Be responsible for documenting customer inquiries and concerns • Use applicable customer satisfaction tools to resolve customer issues.
Tools include financial assistance, service plans, payments, and maintenance plans • Participate in business-related marketing and sales projects • Meet specified goals as set forth by management • Provide feedback to management for the continued and improved performance of the department to foster positive results and growth • Work as a team player
- assist other team members when in need of support What You Bring to the Role • High school diploma required; Associate or bachelor's degree is a plus • A minimum of 2 years of experience in customer service, call center, hospitality, or public relations, or sales • Experience in a luxury field (hospitality or brand product) is a plus • Knowledge of the automotive industry is a plus • Strong verbal and written communication skills • Strong customer service, interpersonal, and relationship-building skills • Excellent English language (oral and written), with grammatical knowledge and etiquette • Typing skills (minimum of 30 words per minute) What You Can Expect • Starting pay rate of $18.34 per hour • Health/Dental/Vision/Life Insurance • Flexible Spending Account (FSA) and Health Savings Account (HSA) • 401(k) with company match • Vacation/Sick Time and Paid Holidays • Tuition Reimbursement • Employee Assistance Program • Employee Discount Program • Training and Development Programs (Percepta College) • Employee Rewards Program (Perci Perks) A Bit More About Your Role This position is a single point of contact for customers to address sales, product knowledge, service issues, dealer information, and to obtain resolutions.
Customer interaction will be accomplished through a combination of inbound/outbound phone, email, and other correspondence.
About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them every day.
As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one Teamwork
- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges the value in your contributions Respect
- a team that is accountable, dependable, and gives you their full attention Proactive
- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization Career Growth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.
Our programs offer incentives and promote physical, mental, and financial wellness.
As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.
Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
