Information Technology Jobs in Massachusetts

Acton Medical Associates is an independent medical practice committed to delivering exceptional primary care to both pediatric and adult patients. Our team consists of dedicated physicians and highly skilled healthcare professionals who collaborate to provide personalized, top-notch care to every patient. The integrity and expertise of our team fosters trust among our patients while bringing peace of mind to their families. We take pride in implementing nationally recognized quality programs that are specifically designed to support our patients and their families.

We are flexible with the schedule and looking for a part-time provider for 16 to 24 hours. Salary range is based off part-time hours.

The Social Worker's primary objective is to work collaboratively with the larger healthcare team helping patients and their families understand and cope with medical, psychological, social and practical concerns related to their illness and treatment. In this capacity the main focus for the Social Worker is counseling Acton Medical Associates patients and their families. The Social Worker understands the continuity of care for patient needs, and works to maximize the patient/family's ability to meet these needs within their social and financial network.

Education and/or Experience

• Master's degree from an accredited school of social work.
• Current LICSW required.
• 3 to 5 years prior experience in social services; experience with physically ill population preferred.
• Working knowledge of federal, state, regional and local human services agencies.
• Working knowledge of the following:
• state laws regarding the reporting of neglect/abuse of children, people with disabilities and senior citizens;
• state laws regarding individuals at risk for harm to themselves and others;
• HIPAA regulations regarding patient information and records.

Acton Medical Associates is an equal opportunity employer and is committed to providing an inclusive work environment that is free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives innovation, and the success of our business. It is our fundamental policy not to discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Job description:

Acton Medical Associates, PC is looking for customer service professionals interested in the health care field. If you have a passion for customer service and an interest in the healthcare field, this position is for you.

In this role, the Referral Specialist speaks to patients on the phone to confirms patient demographic and insurance information, obtains the proper information for referral requests, processes referral requests, and follows up with patients on the status of their referrals.

A key responsibility of the this role is to ensure our patients received the best possible customer service. This position requires excellent communication, computer and phone skills, and the ability to multi-task.

Education and/or Experience:

• High school education or general degree (GED).
• Ability to multi-task, prioritize workload, manage time effectively and perform under pressure a must.
• Proven customer support experience or experience as a client service representative.
• Strong phone contact handling skills and active listening.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication skills.

Acton Medical Associates, PC is an equal opportunity employer. AMA,PC does not discriminate on the basis of race, color, religion, sex, national origin, veteran status, disability, age, sexual orientation, gender identity, or any other characteristic protected by law.

Discover Veranova:

At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference.

Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. 

Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients. 

Role Overview:

Perform calibration, maintenance, troubleshooting, and installation of plant and lab instrumentation and control equipment. Enter and maintain repair, maintenance, and calibration data into computerized maintenance management systems.

Core Responsibilities:                                                              

• 
  
• Collaborate with cross-functional teams to drive impactful projects. 
  
• Foster a culture of openness and creatively, encouraging diverse perspectives. 
  
• Manage and execute the calibration program for both the Devens and North Andover sites.
  
• Perform calibration scheduling and history tracking utilizing Computerized Maintenance Management Systems.
  
• Install, maintain, and troubleshoot plant and lab instrumentation and control equipment.
  
• Maintain inventory levels for repair and critical spare parts.
  
• Manage activities and schedules for outside contracted services.
  
• Generate operating and maintenance Standard Operating Procedures (SOPs) for calibration and preventative maintenance activities.
  
• Develop equipment specifications and assist in process system designs.
  
• Conduct formal investigations of equipment and system problems using root cause process.
  
• Document all calibrations on Regulatory Asset Management System.
  
• Additional assignments/ duties to support team objective and contribute to the Veranova mission may evolve based on business needs. 
  

Qualifications: 

Required

• 
  
• High School Diploma or equivalent with 5-8 years related instrumentation experience within a pharmaceutical or chemical environment.
  
• AA in engineering or other related technical field with 2-5 years related instrumentation experience within a pharmaceutical or chemical environment.
  
• Demonstrate attention-to-detail, problem solving, and ability to multi-task
  
• Ability to physically enter equipment and confined areas for maintenance purposes
  
• Able to climb ladders and stairs and work from building roofs and heights
  
• Able to wear various types of respirators, protective clothing, and hearing protection
  
• Able to read and interpret sketches, diagrams, and blueprints
  
• Able to calculate various measurements using basic math skills.
  
• Experience working in an environment that utilizes safety improvement processes, lock-out/tag-out, hot work, and other OSHA based programs.
  
• Experience with Microsoft Office and other job-related software.
  

Preferred

• 
  
• Experience in a GMP environment
  
• Formal process control (DeltaV) and computerized Maintenance System experience
  
• Prior Forklift certification
  
• Specialized training in inventory control principles.
  

Special Factors 

• 
  
• While performing the duties of this job, it is required to stand, walk, use fingers and hands to feel objects, tools, or controls; reach with hands or arms; climb or balance, stoop, kneel, crouch, or crawl when necessary for job activity.
  
• Must be able to lift and/or move up to 50 pounds and occasionally life and/or move more than 100 pounds.
  
• Must be able to travel between Devens and North Andover locations when necessary.
  
• Must be able to work rotating shifts/hours when needed, including nights and weekends.
  

Pay Range – Hourly Rate: $35.00 - $45.00 per hour

Our Commitment:

• 
  
• Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies. 
  
• Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
  
• Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
  
• Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you don’t meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team.
  

Additional Information:

Applicants for this role must be authorized to work in the United States without further employer sponsorship.  

Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting. 

All your information will be kept confidential according to EEO guidelines.

Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law.

All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.

PURPOSE OF POSITION:

Develops and executes the strategic vision for Patient Financial Services (“PFS”) functions across all Cape Cod Healthcare ("CCHC") entities. Provides leadership and oversight of key operational and financial decisions pertaining to all insurance and patient Accounts Receivable (“AR”) resolution, denials management, customer service and billing compliance. Coordinates with the VP of Revenue Cycle and/or CFO to develop yearly metrics and is responsible for managing people and processes to achieve or exceed CCHC’s revenue cycle goals and performance metrics expectations. Has responsibility to timely budget submission and ongoing management to budget expectations. Leads or serves on CCH revenue cycle process improvement task forces and committees.

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Directs the performance of CCHC Patient Financial Services Accounts Receivable (AR) including but not limited to Billing, Insurance Follow-Up, Customer Service, Denials Prevention and Management and Vendor Management.
2. Responsible for hiring, coaching, and otherwise developing direct reports and creating or ensuring creation of a structure for employee onboarding and ongoing development.
3. Collaborates with the CFO and VP of PFS & Revenue Cycle to set goals, identify opportunities to improve AR resolution, resulting in payment based on industry Key Performance Indicators (“KPIs”) for Patient Financial Services and Revenue Cycle.
4. Responsible for measurement and reporting of ongoing financial and operational performance. Ensure the implementation of action plans where performance is not meeting expectations and recognizing areas of excellence.
5. Lead the implementation of best practice strategies to increase cash flow and turnaround time in account resolution.
6. Demonstrates a commitment to exceptional customer satisfaction to all parties. Appropriately assesses who our customers are (e.g. anyone the individual has a responsibility to serve inside and/or outside the Health System). Conducts self in a polite, forthright manner, articulately communicating with others and using discretion, judgment, common sense and timeliness in customer service decision -making.
7. Create, monitor and perform within established budgets.
8. Develop, implement, and manage efficient and effective operational policies, procedures, processes and performance monitoring across all Patient Financial Services functions. Ensure that all PFS employees and process owners are held accountable and are meeting established standards and goals.
9. Ensure PFS employees across all functions are trained and comply with established policies, processes, and quality assurance programs.
10. Identify potential process improvements through Patient Financial Services, and lead the design and implementation as required.
11. Coordinate and oversee all third party AR and payment application process transition points between Patient Financial Services and other functional areas within the revenue cycle organization.
12. Monitor and facilitate service level agreements (“SLAs”) between Patient Financial Services and other related functions, within both Revenue Cycle and Clinical Operations as necessary.
13. Coordinate with peers across the Revenue Cycle organization, and with related stakeholders, on the management of third-party denials by working with the onsite Revenue Cycle Integration leaders, Patient Access Services and middle Revenue Cycle functions, Professional Revenue Cycle, Home Health and Hospice, and Behavioral Health to identify trends and implement denials prevention and/or recovery programs.
14. Routinely conduct payer trend analysis to ensure optimal processing and reimbursement, identify issues, communicate findings to CCHC PFS stakeholders, define solutions and initiate resolution.
15. Coordinate with peers across the Revenue Cycle organization on the management of PFS edits by working with the Unbilled Committee to identify trends and implement modifications to workflow to limit pre-billing edits.
16. Build strong relationships and facilitate productive communication between key revenue cycle stakeholders, including peer leaders of Revenue Cycle services and core support departments (e.g., Human Resources, IT, Finance, Managed Care, etc.)
17. Develop and maintain effective payer working relationships.
18. Assess direct reports’ performance on a consistent basis and provides feedback to reward effective performance and enable proactive performance improvement steps to be taken.
19. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
20. Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization’s culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.

EDUCATION/EXPERIENCE/TRAINING:

• Bachelor's degree in Business Administration, Healthcare Management or related discipline preferred or the equivalent combination of education and experience.
• Minimum of five to seven years of relevant experience with a track record of progressively responsible positions in a complex healthcare organization such as a multi-hospital system, large group practice or a major healthcare consulting firm preferred.
• Minimum of three to five years of supervisory/management experience. Prior experience in a union environment preferred.
• Strong technical grounding, project management and implementation experience required. Proven leadership abilities and comprehensive knowledge of healthcare information systems. Epic Single Business Office (SBO) and clearinghouse experience preferred.
• Strong working knowledge of regulatory requirements, payer requirements, billing coding requirements (ICD, CPT, HCPCs, etc.), general revenue cycle management strategies, and industry best practices.
• Thorough knowledge of metrics, analytics, and data synthesis in healthcare patient financial services and revenue cycle management to identify trends, produce reliable forecasts and projections.
• Strong analytical and critical thinking, organizational, and business process optimization skills, with in-depth ability to develop and pursue goals, synthesize data to identify system vulnerabilities and develop and apply innovative solutions.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• An understanding of the psychology of complex corporate relationships, and an ability to influence within such an environment.
• Excellent communication and organizational skills are required, with the ability to effectively communicate to physicians, patients, staff, payers and administration. Above average understanding of how, when, and to what extent different hospital departments relate to and communicate with one another.

Pay Range Details:

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

My client, a major hospital in Boston with a fantastic reputation, is seeking to hire multiple Bilingual Patient Service Representatives to support administrative and customer service functions.

The ideal candidate is someone with 2+ years of administrative or customer service experience in a healthcare/hospital setting looking to make an impact with a healthcare organization that is helping to save lives.

**Must be fluent in Mandarin OR Arabic

*This a hybrid position requiring 4 days onsite, 1 WFH (after the training/probationary period).

*Must be able to commute to Boston (parking is limited but very accessible via public transportation).

Key Responsibilities

• Patient Services Support-Providing high-level support to international patients. Acting as the first point of contact, answering questions, and providing information via phone, email, or in person.
• Administrative Tasks-Completing necessary paperwork and documentation. Obtaining records from international offices as needed.
• Bilingual Communication:-Utilize bilingual fluency to communicate with patients and international offices as needed

Requirements

• BA/BS Degree preferred
• Bilingual/Fluent in Mandarin or Arabic
• 2+ years of administrative or customer service experience ideally in a healthcare setting
• Excellent verbal and written communication skills
• Computer skills including the Microsoft Office Suite
• Long-term interest in working in a healthcare setting

**Full Job Description will be shared prior to an interview with my client

**Apply here or email along with a copy of your resume to to be considered

Patient Financial Coordinator

Job Description

IVIRMA is seeking a full-time Patient Financial Coordinatorto join our growing team in our Revenue Cycle department located in Basking Ridge, NJ. You will be responsible for all aspects of a patients’ financial account including explaining financial information, determining insurance coverage, and educating the patients on their financial options. You will also follow up with patients and other parties to ensure accuracy and completeness of information.

Responsibilities:

• Conduct patient consultations to review patient obligations, answer questions related to financial policies and requirements while setting clear expectations of payment protocol
• Document patient insurance benefits and update documentation in patient progress notes using Intergy and Artemis
• Furnishing patients with estimates related to upcoming treatment.
• Collecting estimated liabilities from patients and applying payments to patient accounts. Ability to allocate payments appropriately after clearance and throughout patient’s treatment plan
• Post payments, run and compile weekly reconciliation reports to ensure all aspects of patient’s financial obligations are met.
• Demonstrate the ability to make logical and reasonable decisions regarding patient accounts to ensure quality performance and efficiency
• Ability to work and review patient accounts quickly regarding outstanding patient balances including following up with other finance teams on outstanding claims, patient insurance, patient correspondence and all other activities that lead to the success of clearing patient balances
• Respond to patient calls/correspondence regarding billing questions, financial policies, claims submission, etc.
• Other duties as assigned

Requirements:

• Associates degree or higher - preferred
• Microsoft Office: Word, Excel and Outlook - required
• Electronic Healthcare Records (EMR) experience – preferred
• Excellent interpersonal, listening and communications skills, including ability to communicate accurately and concisely with a sense of urgency
• Ability to multitask
• Aptitude to work independently and demonstrate good judgment
• Ability to work in a stressful environment while remaining persistent in overcoming obstacles

Comprehensive benefits package to all employees who work a minimum of 30 hours per week.

• Medical, Dental, Vision Insurance Options
• Retirement 401K Plan
• Paid Time Off & Paid Holidays
• Company Paid: Life Insurance & Long-Term Disability & AD&D
• Flexible Spending Accounts
• Employee Assistance Program
• Tuition Reimbursement

About the Company

The HR Administrator is responsible for providing administrative and operational support to the Human Resources department. This role ensures the accurate processing of employee data, supports onboarding and compliance activities, and maintains HR systems and records. The HR Administrator serves as a key point of contact for employees and supports day-to-day HR functions to ensure efficiency, compliance, and a positive employee experience.

About the Role

This role ensures the accurate processing of employee data, supports onboarding and compliance activities, and maintains HR systems and records.

Responsibilities

• Coordinate and administer new hire onboarding, including preparation of offer letters, new hire paperwork, and orientation materials
• Complete and verify Form I-9 Employment Eligibility Verification in compliance with federal regulations; maintain accurate and secure I-9 records
• Maintain employee personnel files and ensure data integrity within the HRIS
• Process employee status changes, including promotions, transfers, compensation updates, and terminations
• Assist with benefits administration, enrollment support, and employee inquiries
• Support payroll by ensuring accurate and timely submission of employee data
• Respond to employee questions regarding HR policies, procedures, and programs
• Assist with recruitment coordination, including interview scheduling and candidate communication
• Prepare HR reports and maintain confidential records
• Support compliance efforts related to federal, state, and company policies

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• 1–3 years of HR administrative or generalist experience
• Knowledge of employment laws and HR compliance requirements, including I-9 documentation and recordkeeping
• Experience working with HRIS systems
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong organizational skills with high attention to detail
• Ability to handle confidential information with discretion

Required Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong organizational skills with high attention to detail
• Ability to handle confidential information with discretion

Preferred Skills

• 1–3 years of HR administrative or generalist experience
• Knowledge of employment laws and HR compliance requirements, including I-9 documentation and recordkeeping
• Experience working with HRIS systems

PURPOSE OF POSITION:

Provides leadership and oversight of Registration and Financial Counseling operations within the hospitals or outpatient hospital licensed sites. Supports Director of Patient Access (“PAS”) to execute the strategic vision for system-wide PAS and Financial Clearance functions. Oversees performance of PAS functions performed by clinical area staff members. Supports clinical leadership in PAS performance improvement efforts. Confirms supervisors are consistently performing productivity and quality assessments and staff are being supported in their efforts to improve their performance .Ensures that check-in/registration accuracy rates are achieved, walk-in patient clearance requirements are consistently met and patients are registered with complete information. Functional areas which report to this position include ED Registration, Admissions, OP Registration, Off-site Hospital Licensed Site Registration, Financial Counseling and the Information Desk.

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Support, oversee, and manage the performance and productivity of the team as it relates to Registration, Financial Counseling and Information Desk activities and pre-defined goals/targets, while providing feedback and guidance to the supervisors and the team
2. Develop, implement, and manage efficient and effective operational policies, procedures, processes and performance monitoring across PAS
3. Confirm supervisory staff are consistently performing performance monitoring processes
4. Ensure PAS employees and non-reporting areas performing PAS functions comply with established policies, processes and quality assurance programs
5. Manage to applicable PAS Key Performance Indicators (“KPIs”). Define and implement action plans when performance is not meeting expectations. This work includes monitoring of non-reporting areas performing PAS functions
6. Ensure the team’s ability to accurately confirm eligibility of patient coverage benefits, including coverage limits, number of days, patient responsibility, and effective dates
7. Recommend new approaches to enhance and improve productivity as needed
8. Support Director of Hospital Patient Access to execute strategic vision for PAS and implement changes needed to comply with payer and regulatory requirements
9. Support CCHC strategic initiatives that require involvement from on-site patient access functions as required
10. Assess direct reports’ performance on a consistent basis and provides feedback to reward effective performance and enable proactive performance improvement steps to be taken
11. Collaborate with other disciplines to implement changes as needed for PAS
12. Define, implement, and monitor strategies to improve overall PAS efficiency
13. Maintain up-to-date knowledge of regulatory and compliance changes impacting area of responsibility and ensure employees are appropriately educated and processes are modified as needed
14. Assess workflow prioritization on a daily basis to confirm that PAS metrics and benchmarks are consistently achieved
15. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers
16. Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization’s culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.

EDUCATION/EXPERIENCE/TRAINING:

• Bachelor's degree required or equivalent combination of education and experience. Master’s degree preferred
• Required three to five years’ experience in patient access financial clearance operations with at least two years being in a supervisory capacity
• Experience and knowledge of third party reimbursement and eligibility processes and regulations
• Required three to five years of demonstrated experience with Epic or comparable software applications
• Ability to evaluate personal performance against established goals
• Demonstrated goal-oriented thinking, operational and organizational skills
• An understanding of the psychology of complex corporate relationships, and an ability to influence within such an environment
• Excellent communication, leadership, delegation, and interpersonal skills
• Ability to communicate with and present to a wide variety of CCHC and external users, including senior management and physicians, as well as outside vendors and consultants
• Ability to work under pressure and manage multiple initiatives concurrently; must be able to work independently, set own priorities and meet deadlines
• Demonstrated goal-oriented thinking, operational and organizational skills

Schedule Details:

Full-Time, M-F, Occ. Evenings, Weekends, & Occ. Holidays. Rotating on call responsibilities for off shift and weekend, and rotating Holidays.

Pay Range Details:

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

#2611 Business Development Manager

Our client is a global pharmaceutical contract development and manufacturing service provider. Offering services from discovery to commercialization for both drug substances and drug products.

The Business Development Manager is to identify and secure new accounts(pharma/biotech/med device) for the company. Additionally, the person in this role will leverage existing customer relationships to penetrate customer locations that are not currently doing business with. This position will report to the General Manager.

Responsibilities:

• Pursue business opportunities for the services offered via prospecting, building strong client relationships, forging new business partnerships, nurturing and qualifying leads, and maintaining high visibility within networking and trade organizations within the defined territory.
• Identify industry and customer needs and actively provide solutions that will generate value for the customer.
• Represent company at events to generate leads and gather market intelligence.
• Remain integral to the ongoing relationships between groups internal to the external customer.
• Lead the initiative to introduce new projects and business opportunities pursuant to overall business strategy both at existing and new accounts.
• Collaborate with Marketing for effective lead generation to support Sales targets.
• Promptly and completely capture information associated with leads and opportunities in .
• Assist new customers and prospects using scripts to ask relevant questions, capturing the responses in , for accurate and timely quote generation and a seamless handoff to Operations
• Continuously develop expertise regarding the site’s services and industry trends.

Qualifications:

• Minimum of a bachelor’s degree in physical or life sciences is required.
• A minimum of 3 years’ experience in business development, with proven track record in selling microbiological, environmental monitoring and analytical services.

Company Mission: To be the best provider of comprehensive and innovative clinical laboratory services for the prevention, diagnosis and treatment of complex chronic disease.

Company Vision: The Genova Diagnostics team will improve the lives and well-being of patients by bringing insights to the complexity of health.

Position Summary: This position increases the number of customers utilizing Genova Diagnostic services and the number of products used by existing Genova Diagnostic customers; achieves revenue targets per annual plan; uses consultative selling skills to ethically persuade the client to use company products; provides up-to-date health science information to local, regional, and national health care providers; and provides an avenue for doctors to propose additional research ideas, novel applications, and new diagnostic tests.

Essential Duties and Responsibilities:

Responsibilities include but are not limited to the following:

Technical

• Achieving revenue targets through the use of consultative selling skills.
• Increase the total number of customers served by Genova Diagnostics.
• Positively promote new products to existing customers.
• Promotes positive relationships between our company and our physician clients. Responsible for furthering the medical community's scientific knowledge of our company’s products by providing up-to-date medical information from our company to local, regional and national health care providers.

Other

• Represents the company at professional meetings and conferences by staffing the company booth and being available to physicians for educational consultation and support.
• Must be able to work within and manage a travel budget.
• Works closely with Regional Account Managers, members of the sales and marketing staff, medical education, accounts receivable business office, and laboratory management.
• Work independently to effectively manage a large geographic territory consisting of multiple accounts
• Meets with practitioners face to face to promote Genova’s product portfolio
• Performs in-services to clients and staff when applicable

Supervisory Responsibilities:

This job has no direct supervisory responsibilities but does require close communication with all departments.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Candidates should have the following skills and attributes: reliable transportation, communication, interpersonal skills, and conflict resolution; some familiarity with company products and operations; ability to read, analyze, and interpret complex documents; ability to respond effectively to the most sensitive inquiries or complaints; ability to write presentations using original or innovative techniques or style; ability to make effective and persuasive presentations to doctors and public groups; ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems; ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.); and ability to read medical literature in a discerning fashion. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

A Bachelor’s degree in the life sciences is preferred for this position. Preference is given to candidates who have had consultative sales training or graduated from a corporate sales training program.

Computer Skills:

To perform this job successfully computer skills allowing for broad end-user applications are required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; operate a motor vehicle to travel to customers or prospects, use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.